Oliviah S.

Marshall
Ef6425@wayne.edu
Education:
Wayne State University: Detroit, MI-enrolled continuously since August 2010;
expected to graduate with BSW Spring 2015
Central High School: Walled Lake, MI-Graduated with Diploma June 2010
Employment:
Certified Trainer
Employee of the month; February 2011 & July 2013
Receptionist; Knowledge of Excel, Outlook, Microsoft CRM
Customer service experience of over five years
Certified in Youth Mental Health First Aid
Experience working with Autism and developmental disabilities
Skilled at maintaining composure in stressful situations
Deep compassion & empathy for populations I serve
Willingness and eager to learn
Judson Center Autism Connections
August 2014-May 2015; Royal Oak, MI
[Intern]
o Observed individual and family counseling, as well as lead social groups
o Organized and coordinated Judson Center annual Holiday Party of approximately
150 guests
o Case management and with a strong focus of clinical writing in files
o Wrote initial, updated and closing service plans; and processed documents into
TIER computer filing system
o Conducted intakes
o Assisted with weekly groups such as Teen Night Out, Kids Night In and
independent living skills classes
o Observed applied behavior analysis
o Observed client MBO and case management meetings
o Familiar with ADOS and CPI trainings
o Advocate for client self-determination in goal planning and therapy
Potbelly Sandwich Works
March 2008-October 2013; Detroit, MI
o Certified Trainer; responsible for all catering orders in very busy/fast paced
atmosphere
o Responsible for training new employees
o Earned employee of the month February 2010 and August 2012
Stern & Associates/MyChild

August 2011-March 2012; Novi, MI

o Responsible for helping families peruse Medical Legal Reviews for their childs
birth injuries (mostly resulting in Cerebral Palsy) and submitting the review to a
licensed lawyer via live phone transfer.
o Use of CRM, Outlook, Excel and daily research of state laws/Cerebral Palsy etc.
Community Service and Volunteer Experience:
Hospitality House: Various of 2014
Distribute food to needy families
Buddy Walk: August 2012
Participated in a walk to support Down syndrome and its research
Big Brothers Big Sisters: 2010-2013
Donate to BBBS; Receive emails of organization updates and information
Freshman Orientation Field Day at WSU: August 2010
Participated in field day where we helped throughout the Detroit
community with painting, mowing grass, picking up garbage etc.
SNAPS (Students Need A Pal): enrolled while in high school (WLC) 2010-2011
Mentor for cognitively impaired (CP, DS, MD, schizophrenia) and autistic
children. Assisted of field trips, coordinated activities, helped with health/nutrition
Honors, Awards, Recognitions:
Deans List: Wayne State University-Fall semester 2014
Employee of the Month: February 2010-Potbelly Sandwich Works
Employee of the Month: August 2012- Potbelly Sandwich Works
Additional Academic Experience:
October 2012-MaComb County of Human Services
Volunteer/Followed employee in office for a day to obtain career insight
February 2012-BSW informational meeting
WSU Macomb Campus
2009-2010 SNAPS
(refer to community service, volunteer experience)