MAGGIE L.

ONEAL
12617 Fawn Drive, Laurel, DE 19956 (302)228-2078 chriscoltmomma@gmail.com

OBJECTIVE
I am pursuing my Masters degree in the Administration of Human Services at Wilmington
University because I feel very strongly that this will help further my career. I am very
dependable, punctual, organized, goal-oriented, and personable. I feel I am an asset to the
human services field and have a lot to offer to clients and any agency.

EMPLOYMENT
SOCIAL SERVICES TECHNICIAN
State of Delaware, Division of Family Services.

OCTOBER 3, 2005PRESENT

Seaford, Delaware

I answer multi-line telephones, transfer calls, operate the fax machine, copier, and printer.
Perform data entry. E-mail. Take meeting minutes at Unit Meetings. Maintain filing
system. Open new records, send out letters to new clients. Close out records, send letters
and records to Master file for closure. I also keep track of time for eight employees in our
office of their vacation, sick leave, compensatory time and over-time. Assist clients in
locating proper resources. Transport clients to visits, medical and counseling appointments.
SOCIAL SERVICE SPECIALIST I

NOVEMBER 29, 2004-OCTOBER 2,

2005
State of Delaware, Division of Developmental Disabilities Services. Georgetown, Delaware
I assisted case managers and nurses with medical transports, data entry, and completing and
acquiring forms and surveys.
PURCHASE ORDER DEPARTMENT
Johnny Janosik, Inc.

SEPTEMBER 13, 2004- NOVEMBER 24,

2004
Laurel, Delaware

I made and processed purchase orders for the furniture. I acknowledged purchase orders. I
contacted the vendors when there were problems with acknowledgments and to check the
status of orders.
ACCOUNTS PAYABLE
Johnny Janosik, Inc.

DECEMBER 29, 2003- SEPTEMBER 10,

2004
Laurel, Delaware

I processed invoices to be paid and cut checks for the bills due on a weekly basis. I entered
data into our system for different vendors and their invoices. I made sure the total of each
check balanced with the total amount of particular invoices being paid at that time.
TELLER

SEPTEMBER 30, 2003

The Bank of Delmarva, N.A.

O CTOBER 15, 2001Salisbury,

Maryland

I processed deposits, withdrawals, payments, etc. I counted the vault and reconciled the
credit card machine and ATM machine. I provided customer service on a daily basis.

EDUCATION
& MARKETING
Delaware Technical & Community College
BUSINESS MANAGEMENT

2001- 2006
Georgetown, Delaware

I received my Associates Degree in Business Management & Marketing in December of

2006.
BUSINESS MANAGEMENT
Wilmington University

2007 - 2013
Georgetown, Delaware

I completed my Bachelors Degree in Business Management in December 2013.

ADMINISTRATION OF HUMAN SERVICES
Wilmington University

2014- PRESENT
Georgetown, Delaware

I am currently pursuing my Masters degree in the Administration of Human Services. I am

a member of Tau Upsilon Alpha National Human Services Honor Society. I will graduate
May 20, 2015.

SKILLS
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I have completed 120.5 hours of internship with the Division of Family Services
Weekend/Holiday Unit. I entered hotlines into FACTS. I also responded to calls with
workers and interviewed and assessed the safety of children.
I am participating in the federal review (CFSR) for the Division of Family Services. I
review records and will interview participants as appropriate.
I am extremely knowledgeable and efficient with computers.
I am very goal-oriented and organized.
I have experience in accounting, finances, and reconciling of bank statements.
I am easy to get along with. I work well with my co-workers and my supervisors.
I am a very fast learner and willing to learn anything and everything necessary to
perform my job to the best of my abilities.

OTHER ACTIVITIES
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Member of Tau Upsilon Alpha National Honor Society of Wilmington University.

I am Secretary of the Good Samaritan Aid Organization in Laurel, Delaware.
I was Shop Steward for Local Union 3083, from July 2010 to October 2012.
I am President of Local Union 3083 from October 2012 to the present.