Case Study 25
Performance Improvement of Engineers
EDUC-6145
Dr. Pastore
August 17, 2014
Statement of Work
Purpose: Carillon Productions will manage a project for Dragone Drilling Technologies. Dragone
Drilling is the leading manufacturer of petroleum analysis tools and extraction equipment. Using
the new Odysseus system, it will allow automated calibration and on-site analysis. This system
will further collect data on site using a three stage system that will collect data on compositional
gradients and hydrate gases from potential drill sites.
Objective:
Carillon will produce training modules that will help engineers effectively and efficiently
use Odysseus System.
A needs assessment will be conducted first to resolve any problems with technology
adoption.
An additional two weeks will be allotted, prior to the three month final release of
Odysseus, for collection and analysis of need data given by Dragone Drilling Technology.
Constraints:
After obtaining the needs analysis, three months may need to be revised for Dragones
final release date.
Assumptions: Although a beta test was run before, there seems to be issues with the Odysseus
system product. There needs to be clarification on whether updates will be made before
instructional needs are required. Updates that will include screen navigation, online help,
software functions and hardware concerns.
The type of training module that needs to be conducted may need to be revisited and revised
accordingly.
Responsibility Matrix
Phase
Person
David
Dragone Drilling
Bill
Engineers
Project Manager
Stakeholders
Lompoc Tech
team
SME
I,S
I,P
Project Plan
A,P
P,S,I
I,R
Deliverables
Specifications
A,S
I,P
Create Odysseus
System
A,R
I,R
P= Participate
A=Accountability
I=Input Required
Duration
:
Activity
Responsible
Cost of Resources:
Resource Rate
Project Manager
Monthly Salary
$6,000 duration of project
Per
week
9/1/14
4wks
10/1/14
4wks
Project Plan
Project Manager
11/1/14
4wks
Deliverables
Specifications
Outlines/plans
1 week
$7,500
Specification
summary
1 week
$7,500
Sample outlined
1 week
$7,500
Approval
1 week
$7,500
4 activities
4 weeks
$30,000
Total
Needs &
Feasibility
5 members
$1,300/wk/each
12/1/14
6wks
Total
1/15/15
4wks
Total
2/15/15
8wks
Total
3/1/14
7 1/5
months
Create
Odysseus
System
5 members
$1,300/wk/each
Re-create orig
system
3 weeks
$19,500
Create parts
3 weeks
$19,500
2 activities
6 weeks
$39,000
Create
Odysseus
System pt. 2
2 weeks
$13,000
Test/Approval
2 weeks
$13,000
2 activities
4 weeks
$26,000
Engineers &
Lompoc Tech Team
Setup Field
Testing
2 weeks
$20,800
Field Testing
2 weeks
$20,800
Changes,
Approval &
Implementation
4 weeks
$41,600
4 activities
8 weeks
$83,200
5 members
$1,300/wk/each
8 members
$1,300/wk/each
End of Project
30
weeks
Total Project
Budget
$223,700
PM
Stake Holders
1 Graphic Designer
4. Bill Peters
3 Software/ Interface
Programmer
2 Entry level ID
SME
5. Lompoc
Tech Team
6. Engineers
Communication Plan
Communi
cation
Type
Kickoff
Meeting
Objective of
Communication
Type of
Communicati
on
F2F
Intro to member
Review project,
objectives, and
deliverables
Project
Team
Meeting
Software
Design
Meeting
Project
Report
Meeting
Final
Approvals
Frequenc
y
Once
Review project
status with
project team.
F2F
Weekly
Discuss and
develop
software design
solutions
Members report
status and
progress, costs,
accomplishment
s and issues
F2F
Conference
Call
Review of team
projects and
make final
approvals
before
deliverables.
Conference
Call
Deliverabl
e
Stakeholder
PM
Dragone Drilling
Carillon Team
Lompoc Tech
Team
Carillon Team
Dragone Drilling
WBS
Budget
Objectives
As needed
Lompoc Tech
team
Monthly
Dragone
Drilling(rep)
Carillon Team
(rep)
Lompoc Tech
Team(rep)
PM
Dragone
Drilling(rep)
Carillon Team
(rep)
Lompoc Tech
Team(rep)
Software
status &
Odysseus
System
Project
status
reports
Conference
Call
F2F
Project
Member
As needed
Accountabili
ty Matrix
Date
Duration:
Per week
Activity
Status Notes
Responsible
9/1/14
4wks
Project Manager
10/1/14
4wks
Project Plan
Project Manager
11/1/14
4wks
Deliverables
Specifications
Outlines/plans
1 week
Specification summary
1 week
Sample outlined
1 week
Approval
1 week
Create Odysseus
System
3 weeks
Create parts
3 weeks
Create Odysseus
System pt. 2
2 weeks
Test/Approval
2 weeks
Mid
Project
12/1/14
6wks
Finalizati
on
1/15/15
Testing
4wks
Odysseus System
Jimenez
Client:
Date: August
17, 2014
Client Satisfaction
Met with client to confirm that project satisfied client needs and expectations
Received formal Service Assessment from client
Resolved any outstanding client issues
Subcontracts
Closed any remaining subcontracts
Paid all approved subcontractor invoices
Financial Closeout
Cleared any remaining issues
Sent final invoice
Collected any accounts receivable
Submitted completed project closeout form to Accounting Department
Closed the project
Project Records
Delivered original drawings to the client
Prepared final Odysseus System
Reviewed, cleaned up, and archived project files (including electronic files)
Project Team
Lompoc delivered all Odysseus specifications
Dragon submitted proper evaluation of project and finalization review
Transitioned team members to other projects
Recognized and rewarded the teams achievements
Dealt with any significant performance issues, working with the appropriate supervisors and HR