Key Performance

Indicator
(KPI) Survey
Student Auditor Orientation

Welcome!
Thank you for participating as a Student Auditor
for the upcoming Key Performance Survey!
Every year we survey students in order to see
how satisfied they are with Mohawk College and
the schools services.

What is KPI?
KPI = Key Performance
Indicator
Is a tool that allows student
feedback to be collected.
Is mandated by the Ministry of
Training, Colleges and
Universities
All 24 colleges in Ontario
participate in this annual survey.

The KPI Team

Mohawks KPI Contact

Faculty

Ambassadors

Students

Student
Auditors

Auditors Role
Your role is to
Assure that all students are given a fair and ethical
opportunity to complete their Student Satisfaction KPI
Survey.

To do this you must:

SUPERVISE
DISTRIBUTE & COLLECT
PRINT & SIGN

SUPERVISE
Make sure Student
Ambassadors are
Presenting the survey instructions in a clear
and professional manner.
Not tampering with survey questions or
instructions and are collecting all surveys.
Giving students up to 1 hour to fill out their
survey.

DISTRIBUTE & COLLECT

When the survey starts, please help the
Ambassadors hand out materials to each student
in the classroom.
Each student should receive:
1 survey
1 instruction sheet
1 pencil
When students have completed
their survey, they may keep their
pencils.

PRINT & SIGN

Once the Ambassadors have collected all
the completed surveys, please sign your
name on the back of the sealed envelope.

Dont forget to thank

the students
and instructor for their
time!

REMEMBER
You are representing Mohawk College in the
classroom, please conduct yourself in a
professional and helpful manner.
No cell phones during this experience.
Turn it off or silence it as you will only be
involved for 25-50 minutes.
Spend your time observing the class!

Simple Enough!

In a few weeks, you will be assigned to classes

based on your provided availability.

You will be contacted by the email address you

have provided.

Please come to each assigned session 5 minutes

before the class starts to meet with your
Ambassadors and introduce yourself.

What Happens After Today...

Let Brandy Strangway know ASAP if there are any
changes to your scheduled classes.
Schedules may change so make sure to check your
email to confirm!

REMEMBER
1,450
students in
58 classes to
visit in 2

Think you know it all?

Please complete the quiz to
finish your training!