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MARIE SPENCER

58 Sunvue Road, Glen Eden, Waitakere, Auckland, 0602 | H: 098187590


| C: 0211755916 |mariespencer79@hotmail.com

PERSONAL ATTRIBUTES

Proficient in interpersonal and people skills through my work


experiences and studies.

Motivated with a proactive approach and high level of initiative.

Professional approach to building strong working relationships.

Passion to continue working with people from diverse cultural


backgrounds.

Maintain a high standard of problem solving and attention to


details.

Experience in training new staff members.

Implementing strategic processes for continuous improvements


including staff scheduling with annual leave and assisting with
individual performances.

INTERNSHIP EXPERIENCE
02/2015 04/2015
Hotel Lincoln Green

Conference Assistant Quality


Waitakere Wedding Expo 2015
Lincoln Green Waitakere

Liaising with clients such as assisting with Fashion Show recruiting of


mothers and daughters models, equipment required for the day
Social Media Admin staff on Face Book page
Set-up and pack down of the events as required
Co-ordination of the event signage, room setup for exhibitors, car
parking, AV requirements, mapping out panels for stalls
Emails and invoices before and after event with all 40+ exhibitors

EVENT EXPERIENCE
02/2014 06/2014

Venue Co-ordinator Unitec


2014 World Veteran Table Tennis

Tournament
The Trust Stadium Waitakere

Preparation of run sheets, staff schedules and safety


Set-up and pack down of functions and events as required
Preparation of function sheets for catered events and venue for
Co-ordination of all event logistics, including signage, room setup,
security, car parking, AV requirements

09/2013

Section Head - Eventimento


2013 Body Arts Awards
Bruce Mason Centre

Arts and Culture: Taking class room learning experience to another


new platform to utilize what I learnt and see first-hand what a big
event involves and the different roles that were needed to making it
a fun and successful event.

WORK EXPERIENCE
07/2014 Current

Ed. Collective Ltd


Events and Promotions Assistant -

Casual

Talking to students and promoting up-coming events

Answering questions about Unitec and helping orientate new


students

Hosting Orientation activities and interacting with students

Helping with event set up and pack down

02/2014 02/2015
Auckland

Concentrix Services (NZ) Limited

Sales and Customer Care Consultant Casual

Assist Team Leaders with recommendations for improvements to


established procedures and processes.

Provide a key service to clients customers.

Demonstrate professional attitude and approach to provide


service of the highest quality and value.

06/2008 to 10/2013

Social Club Chairperson


Diagnostic Medlab Auckland

Can maintain excellent rapport with both internal and external


customers and
answer all calls in a professional and helpful manner at all times.

Worked directly with other technical departments, management


to achieve a
great service and decrease error rates through implementing
practical
strategies.

Roster coordinator for inter-departments managing and


coordinating leave etc.

02/2005 - 05/2008
Social Club Biochemistry/
Immunology Representative
Diagnostic Medlab Auckland

Can maintain excellent rapport with both internal and external


customers and
answer all calls in a professional and helpful manner at all times.

Worked directly with other technical departments, management


to achieve a
great service and decrease error rates through implementing
practical
strategies.

Roster coordinator for inter-departments managing and


coordinating leave etc.

02/1998 - 10/2013
Technician

Supervising Senior Medical Laboratory


Biochemistry/ Immunology/ Specimen
Reception/

Call Centre: Corelab


Diagnostic Medlab Auckland

Can maintain excellent rapport with both internal and external


customers and
answer all calls in a professional and helpful manner at all times.

Worked directly with other technical departments, management


to achieve a
great service and decrease error rates through implementing
practical
strategies.

Roster coordinator for inter-departments managing and


coordinating leave etc.

Developed new process for employee evaluation which resulted in


marked
performance improvements.

Trainer for our scientist graduates as well as new technical staff.

EDUCATION
2011 2015

Bachelor of Communication
Unitec - Auckland New Zealand

2009

QMLT: Immunology
New Zealand Institute Medical Laboratory Science

2006

QMLT: Biochemistry
New Zealand Institute Medical Laboratory Science

REFERENCES

Greg Scheurich
C: 0210389215
E: gregsnz@ihug.co.nz

Mark Warden

C: 0212165249
E: mwarden@lctglobal.com

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