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Greg Skipworth

903 Sunset St.


Athens, AL 35611
757-256-0879
gps0003@uah.edu
EDUCATION

B.A. History, College of William and Mary, Williamsburg, VA, 2014


A.A. Social Studies, Thomas Nelson Community College, Hampton, VA, 2012
Naval Instructor School, Charleston, SC , 1990

SKILLS SUMMARY

Manager with extensive experience in recruitment and training. Skilled in


securing the right personnel with retail and customer service experience.
Excellent background in merchandising, customer service, scheduling, and
budgeting. Experienced in developing and implementing district and store
hiring and interviewing programs for major companies.

EMPLOYMENT

Asst. Manager, DF&CCO

September 2008-Dec 2010

Williamsburg

Ran daily operations of a Lancome outlet store including hiring, training and
driving sales.

Introduced and implemented Preferred Customer Program that resulted in


bringing in new customers and built larger returning customer base.

Top Sales person 14 consecutive months.

Reduced shipment loss 25% by improving inventory and receipt


procedures.

Asst. Manager Dillards Inc.

September2007-Sept 2008

Chesapeake, VA

Managed 115 Sales Associates and Support Personnel. Ran daily


operations including P&L, shrink, hiring and training of new associates and
3 Area Sales managers for a 22 million dollar store.

Implemented new hiring procedures resulting in lower turnover reduced


shrink and increased sales.

Shortened turnaround time of goods from truck to sales floor by 50% thru
increased training and accountability of shipping manager and staff.

Increased sales in Mens and Womens Departments by 8%.

Asst. Manager Barnes & Noble Inc.

October 2005-Sept 2007

Williamsburg, VA

Managed 45 Booksellers, Baristas and 3 Department in a big box retail


store maximizing profit and customer experience.

Interviewed and hired for the store and coordinated training and
orientation of new hires ensuring compliance with company documentation
and a smooth transition into the store environment.

Designed best practices for the application process from application thru
store orientation resulting in 30% less store turnover district wide.

Developed customer relationships in the community increasing store traffic


and profit margin.

General Manager, Books-A-Million

January 2003-Oct 2005

Managed 35 Booksellers, Baristas and Loaders in a big box store


maximizing profit and positive customer experience.

Interviewed and hired for the store and coordinated training and
orientation of new hires ensuring compliance with company
documentation and a smooth transition into the store environment.
Reduced store shrink by 25%

Created training program that resulted in 4 Department Managers


promoted to General Managers within the District.

Radio Work Center Supervisor, US Navy

December 1982-Dec 2002

Various locations

VA

Provided administrative and training support for 340 Naval Reserve


personnel, ensuring timely completion of qualifications for Ordnance
Handler Program.

Successfully completed Navy Instructor School and Curriculum


Development Course. Taught Submarine/Satellite Communications courses
over a three-year period. Trained submarine radio crewmen on the
operation, maintenance and repair of Submarine Strategic Communications
Equipment.

Work Center Supervisor USS George Bancroft SSBN 643B, USS


Tucson SSN 770, USS Sunfish SSN 649. Supervised communications
personnel underway to support submarine operations in various region
across the globe. Planned scheduled maintenance, conducted department
training and managed command classified material program

Training and personnel officer Atlantic Ordnance Command, Yorktown,

Lead Instructor Fleet Ballistic Missile Training Center, Charleston, SC