NSUNGU T.

KUNGU
3089 Clover Road NW, Concord, North Carolina 28027

704 241 9614

tyti_kungu@hotmail.com

CAREER OBJECTIVE:
To obtain an entry-level as a Technical Service Specialist 1 with strong problem solving and analytical
skills, as well as effective communication concepts to both technical and non-technical staff members.

EDUCATION:
Bachelor of Science in Software Information System
University of North Carolina Charlotte, charlotte, North Carolina
College of Computing and Informatics
Associate degree in Industrial Electronics engineering
Institut Suprieur des techniques Appliques, Kinshasa, DR of Congo
Options lectronique Industrielle

Graduation Expected, Dec 2015

Graduation: July 2002

TECHNICAL SKILLS:
Programming:
Operating Systems:
Network Technologies:
C++, Java, Servlets, XML
Linux, Windows
TCP/IP, SSH, LAN, WAN
Java Script, HTML, JSP
CSS (Cascading Style Sheets)
Software Tools: Visio 2010, SQL Server 2012, PDF, Outlook, Eclipse, JGrasp, Apache TomCat and Cool
Edit Pro 2, MS Office suite
Tortoise SVN to Access Subversion Repositories TOG Certified

CAREER RELATED EXPERIENCE:

Wells Fargo, Charlotte NC
Print Technician I

Perform print press operation that produces one and multi black-write printer products.
Work with specialty print equipment (Ricoh and Kodak print devices).
Basic knowledge of PAC2000
Basic knowledge of Oracle
Knowledge of MCPS
Knowledge of PR WEB
Knowledge of CIV
Knowledge of Ipswitch WS_FTP 12

Equipment Operator II

April 2013 to present

Dec 2009 to April 2013

Operates statement rendering equipment (Pitney Bowes and Bell & Howell devices) to process
statements, letters, notices, etc without missing the SLA.

Nsungu Kungu

tyti_kungu@hotmail.com

Search for Common Ground, Kinshasa Dem Rep of Congo

704 241 9614

Jun 2007 to Oct 2008

IT Specialist and Media Technician

Record radio programs for the organization and provided technical support in a timely and professional
manner, advising staff about the company computing policies when appropriate.
Recorded and edited the organizations broadcasts radio programs
Implemented, developed and installed operating systems and others programs
Configured computers and their maintenance within the internal network
Tested systems to ensure the elimination of bugs or viruses
Resolve issues; and documents any resolutions
Conducted face-to-face instructional IT training to co-workers

Renzo VERONESI, Kinshasa DR Congo

Jan 2004 to Jun 2007

IT Help Desk and Trainer Specialist

Conducted on-the-job training to staff members on concepts of IT and Microsoft Office suite.
Troubleshoot computer problems, tested and installed software and grant access to users
Tested systems to ensure the elimination of bugs or viruses
Resolved issues; and documents resolutions
Provided face-to-face instructional technology training to about 42 students

EXTRA-CURRICUAR ACTIVITIES:
Volunteer in Juvenile Diabetes research Foundation International (JDRF) in Charlotte.

Page 2 of 2