Jessica Mendez H: (212) 923-7217/ C: (917) 645-6128

200 Wadsworth Avenue. Apt. 63, New York, NY 10033 JESSICARM123@yahoo.com

PROFESSIONAL EXPERIENCE:
Case Planner Catholic Guardian Society and Home Bureau
12/06-Present Bronx, New York
• Provide case management services to children who reside in foster care
• Make referral services for mental health, psychological evaluations and substance abuse
• Prepare Family Assessment Summary Plans and client reports for New York City Court Judges and
New York City Children Services attorneys
• Attend court hearings, conduct home visits and coordinate family and sibling visits
• Submit progress notes as needed, facilitate Family Team Conferences
Sales Associate/Supervisor Capezio Theatre Shop
1/99-7/07 New York, New York
• Provided excellent customer service and increased daily sales by 20%
• Supervise a staff of 4 associates
• Organized and promoted merchandise in store sales display
• Handled cash sales transactions on daily basis
• Specialized in fixing point shoes
Internship Project Find, Program for Older People
8/04-5/05 New York, New York
• Provided services to elderly men and women for senior housing independent living
• Screened potential tenants during intake for resident applications
• Performed intensive case management and individual counseling to tenants
• Conducted needs assessments with tenants annually
• Served as a mediator for conflict resolution and crisis intervention with tenants
Internship Alianza Dominican Inc.
9/02-12/02 New York, New York
• Internship at the Hope Program Family/ Health Center
• Arranged and scheduled appointments for clients
• Monitored and participated in the intake process
• Reviewed and analyzed client’s progress notes as needed
• Completed monthly service protocols
EDUCATION
Bachelor of Arts Degree in Social Work (2005) Lehman College
Associate in Arts Degree in Human Services (2003) Bronx Community College

CERTIFICATIONS/HONORS/ AFFILIATIONS
First aid reference, EMS/CPR 11/2008 Social Worker of the month 3/2008

SKILLS
• Bilingual in English and Spanish
• Proficient in Microsoft: Word, Excel, and Power Point
• Type 30wpm