Decision-making: Compared to other dealerships, we have a decentralized form of management which means that non-critical decision-making processes can be made without needing to seek approval from the central office;
Marketing strategies: Haima
Cars Corp. encourages nontraditional forms of marketing our products to customers therefore minimizing advertising costs while expanding product awareness;
Customer service: What we lack
in resources, we compensate by providing excellent customer experience through various customer-retention programs;
WEAKNESSES
Availability of Products: Most
parts ordered from the central office take time to arrive due to non-availability.
Brand Power: We cannot match
some of our competitors full-page advertising in the Sunday newspaper and TV ads.
Training: We are aware of the
growing demand to deliver services that are appropriate to the customers needs that is why our employees undergo frequent trainings online and offline to meet these demands. OPPORTUNITIES