M3TECH, IVR based call center solution, is an automated interactive voice response system which can be modified and integrated as per the requirements of the customers allowing them to self serve the queries of their clients through pre-recorded instructions and advance requests processing vie skilled based agents on priotity based cases. MTECH CC Solution enables business to interact in amore flexible, easy and cost effective manner with their clients and allow them 24x7 business availability on the fly - anywhere, anyeimo,Valued Clients M3TECH Call Centre Architecture/Structure | GBP. Fund Managers MSTECH Call Centre 24(7 Upto Tested: All runtime exonaively tested with more than 10,000 calls parday to ‘Sdetae rol ook aly Slanagamon: (CRM sokatons, repens: graphs and customer ends, =e msonehiP Multi Language Support: Mult-lingual ontactcontioe eupport with varices including chica Supine tSaoaoe cal tng sd wetdio Sangean ects ing Campaigns: Saitaseeiy ronmasonsen naan aan Call Centre Features 18 compat Teepnonytnagration 1m 1rPOX Amomatie Anawering Srices ve sym, 1m stern Base Gating 1 cation aan 1 Ance Coniis sie Rice caitealibesl Services inamuchmorepe ‘tient manner aalizedand Seellanse enable emo request for ase ha