DAFTAR ISI

HALAMAN JUDUL............................................................................................................

KATA PENGANTAR...........................................................................................................

ii

DAFTAR ISI.........................................................................................................................

iii

BAB I PENDAHULUAN
1.1 Latar Belakang................................................................................................................

1.2 Rumusan Masalah...........................................................................................................

1.3 Tujuan.............................................................................................................................

1.4 Metode Penulisan............................................................................................................

BAB II PENGELOLAAN APOTEK

2.1. Pengertian Komunikasi Terapeutik................................................................................

2.2. Tujuan Komunikasi Terapeutik.......................................................................................

2.3. Prinsip Dasar Komunikasi Terapeutik............................................................................

2.4. Jenis Komunikasi Terapeutik..........................................................................................

2.5. Karakteristik Komunikasi Teraupetik.............................................................................

2.6. Teknik Komunikasi Terapeutik.......................................................................................

10

2.7. Pengertian Penyakit Kronis.............................................................................................

12

2.8. Sifat penyakit kronik.......................................................................................................

13

2.9. Dampak penyakit kronis terhadap klien..........................................................................

13

2.10. Faktor-faktor yang mempengaruhi penyakit kronik.....................................................

14

2.11. Fase kehilangan pada penyakit kronis dan tekhnik komunikasi...................................

14

2.12. Respon Klien Terhadap Penyakit Kronik......................................................................

18

BAB III PENUTUP

3.1. Kesimpulan.....................................................................................................................

19

3.2. Saran................................................................................................................................

19

DAFTAR PUSTAKA...........................................................................................................

20

ROLEPLAY..........................................................................................................................

21

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