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Shalawat dan Salam teruntuk

Rasulullah SAW

Bismillahirrahmanirrahiim
 We Live in
Information Age
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Computers and Information System are all around

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Computers and Information System are all around

Dasar – Dasar
Sistem Informasi
Dalam Bisnis
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Pendahuluan
• Sistem Informasi dan teknologi telah menjadi
komponen penting dalam kemajuan dan
keberhasilan bisnis/organisasi
• Teknologi informasi membantu dalam
peningkatan efisiensi, efektifitas, pengambilan
keputusan manajerial, kerjasama kelompok kerja,
dan memperkuat posisi kompetitif sebuah
organisasi
• Pentingnya mempelajari sistem informasi sama
dengan pentingnya mempelajari akuntansi,
pemasaran, dan lainnya.
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An IS Framework for Business Professionals

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THE SYSTEMS VIEW

What Is a System?

All components are there … but they don’t work well together!
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THE SYSTEMS VIEW

What Is a System?

System – a set of interrelated components

that must work together to achieve some
common purpose

System – a set of interrelated procedures

that must work together to achieve some
common purpose
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A System
Environment

Feedback Feedback
Signals Signals
Control Control by Control
Signals Management Signals

Input of Manufacturing Output of

Raw Materials Process Finished Products

System Boundary
Other Systems
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THE SYSTEMS VIEW

Information System – the

collection of IT, procedures, and
people responsible for the
capture, movement,
management, and distribution of
data and information
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Information System

Control of System Performance

Input of Output of
Processing
Data Information
Data
Resources Products

Storage of Data Resources

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Components of an Information System

People

Information
Systems
Resources
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Components of an Information System

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Data versus Information

Monthly Sales Report

for West Region

Sales Rep: Charles Mann

Emp No. 79154
Item Qty Sold Price
TM Shoes 1200 $100
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Data vs Information,
Data
• A “given,” or fact; a number, a statement, or a
picture
• Represents something in the real world
• The raw materials in the production of
information
Information
• Data that have meaning within a context
• Data in relationships
• Data after manipulation
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Data versus Information

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Attributes of Information Quality

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Attributes of Information Quality

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Major Roles of Information Systems

Support
Strategies for
Competitive Advantage

Support
Business Decision Making

Support
Business Processes and Operations
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History of the role of Information Systems

1950-1960 1960-1970 1970-1980 1980-1990 1990-2000

Data Management Decision Strategic & Electronic

Processing Reporting Support End User Commerce

Electronic
Data Management
Processing Information
- TPS Decision
Systems
Support
Systems End User
- Ad hoc Computing
Reports Exec Info Sys Electronic
Expert Systems Business &
SIS Commerce
-Internetworked
E-Business &
Commerce
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The e-Business Enterprise

The Internet
Suppliers and Other Business Partners Company
Boundary
Supply Chain Management
Procurement, Distribution, and Logistics
Extranets

Manufacturing
Engineering & Accounting,
and
Research and Finance
Production

Intranets
Customer Relationship Management
Marketing Sales Customer Service

Extranets

Consumer and Business Customers

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Types of Information Systems

Information Systems

Operations Management
Support Support
Systems Systems

Transaction Process Enterprise Management Decision Executive

Processing Control Collaboration Information Support Information
Systems Systems Systems Systems Systems Systems
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Sistem Pendukung Operasi

• Sistem Pemrosesan Transaksi , memproses data yang
dihasilkan dari transaksi bisnis, memperbaharui
database operasional, dan menghasilkan dokumen
bisnis. Contoh : Pemrosesan penjualan dan persediaan,
serta sistem akuntansi
• Sistem Pengendalian Proses, mengawasi dan
mengendalikan berbagai proses industrial. Contoh :
penyulingan minyak dan sistem produksi baja
• Sistem Kerjasama Perusahaan, mendukung komunikasi
dan kerjasama tim, kelompok kerja dan perusahaan.
Contoh : email, video conference, dan forum bincang
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Sistem Pendukung Manajemen

• Sistem Informasi Manajemen, memberikan informasi
dalam bentuk laporan yang telah ditentukan sebelumnya
untuk mendukung pengambilan keputusan bisnis.
Contoh : Analisis penjualan, dan sistem pelaporan trend
biaya
• Sistem Pendukung Keputusan, memberikan dukungan
interaktif khusus untuk proses pengambilan keputusan
para manajer dan praktisi bisnis lainnya. Contoh :
penetapan harga produk, dan sistem analisis risiko.
• Sistem Informasi Eksekutif, memberi informasi penting
dari SIM, SPK, dan sumber lainnya yang dibentuk
sesuai kebutuhan informasi para eksekutif. Contoh :
sistem analisis pesaing, dan pendukung perencanaan
strategis
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Kategori Lainnya Sistem Informasi

• Sistem pakar (expert system), sistem berbasis
pengetahuan yang menyediakan saran pakar dan
bertindak sebagai konsultan. Contoh : penasihat aplikasi
kredit
• Sistem manajemen pengetahuan (knowledge
management system), sistem berbasis pengetahuan yang
mendukung pembuatan, pengaturan, dan penyebaran
pengetahuan bisnis dalam perusahaan. Contoh : akses
intranet ke praktik bisnis terbaik.
• Sistem Informasi Strategis (strategic information
system), mendukung operasi dan proses manajemen
yang memberi perusahaan kemampuan strategis sebagai
keunggulan kompetitif. Contoh : perdagangan sahan on-
line, dan web e-commerce
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The Information Systems Development Process