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Kimberly K.

862 Old State Road
Berwyn, PA 19312
(610) 213-2431

Independence Blue Cross

1901 Market Street, 19th Floor
Philadelphia, PA 19103
(215) 241-4016

Masters level training in research design and methodology

Extensive knowledge of health plan industry
Extensive public speaking experience
AHIP ELP Graduate, June 2014


Villanova University, Villanova, PA. Masters of Science, December 1994.

Specialization: General Psychology. Received full tuition scholarship.


Bloomsburg University, Bloomsburg, PA. Bachelor of Arts, May 1987.

Major in Psychology. Graduated cum laude.
Managed Care/Research Experience

Director, Customer Analytics Independence Blue Cross, Philadelphia, PA


Joined Informatics organization in March 2011 as Customer Information Consultant.

Responsible for developing new reporting capabilities and working directly with
Sales/Marketing to facilitate reporting and analytic needs for market. Promoted to Director,
Customer Analytics in November 2011. Responsible for team that manages customer-facing
reporting and analytics. Includes standard reporting (e.g., utilization/trend reporting, ad-hoc,
clinical and pharmacy reporting). Ongoing responsibility for design and implementation of
new online analytic capabilities for large employer groups. Work directly with the leaders of
large customers, brokers, and consultants to build a relationship that allows Informatics to
better understand and service our customers information needs. Support Sales at external
meetings as needed.
Manager, Clinical Services

Independence Blue Cross, Philadelphia, PA


Promoted to Manager of department 8/2004. Responsibilities include overseeing staff of 7

project managers and 2 business analysts; overseeing implementation of vendor-administered
disease management programs for End Stage Renal Disease and complex, chronic conditions.
Continued responsibility for all aspects of program oversight and integration. Primary
departmental contact for Marketing department. Present program to outside employer groups,
consultants, and brokers. Lead team meetings and serve as health plan contact for vendors.

Supervisor, Health Management

Independence Blue Cross, Philadelphia, PA


Responsible for overseeing staff responsible for implementation and oversight of large vendor
administered disease management/decision support program for health plan members.
Responsible for all aspects of implementation and integration (e.g., review and development of
program materials, integration with internal health plan functions, development of process flows
and telephone scripts, etc.). Program successfully implemented for almost 2 million members.

Health Management
Programs Project Leader

Independence Blue Cross, Philadelphia, PA.


Responsible for day-to-day project management of disease management program with outside
vendor. Responsibilities include leading bi-weekly implementation conference calls with IBC
and vendor staff, monthly reconciliation of reports and billing, coordination with internal and
external project resources, oversight and reporting of project, barrier identification and
resolution. Assisted with preparation of RFP for expanded disease management project,
member of RFP and vendor review team, and contract negotiation team.
Senior Health Management
Programs Coordinator
Independence Blue Cross, Philadelphia, PA.


Responsible for development, implementation and evaluation of population based

interventions in disease management. Initiatives include asthma, diabetes, congestive heart
failure. Initiatives are developed to improve health care and services provided to members of
the health insurance plan. Project development includes identification of improvement
opportunity, target population, goals, current baseline measurements, identification of barriers,
intervention development, and evaluation. Review and develop articles for the member and
provider newsletters and corporate web site.
Senior Research
Project Coordinator

Independence Blue Cross, Philadelphia, PA.


Promoted to Senior Research Project Coordinator 9/1998. Responsible for the oversight and
coordination of all medical record review projects conducted by large managed care
organization. Coordinate medical record review projects for provider profiling, compliance
with preventive health guidelines, and HEDIS reporting in five states. Involved in
development of field data collection manuals, data collection tools, and data management
programs. Function as liaison between research and evaluation department and quality
management departments in PA, DE, TX, and FL. Responsible for attending interdepartmental meetings (e.g. Provider Improvement Team) and coordinating mailing of
provider raw data and profiles with Network Operations. Supervise one research project
Project Manager

Fox Chase Cancer Center, Philadelphia, PA.


Supervised the recruitment, interviewing, and tracking of patients in an NCI-funded

longitudinal study of adherence and adjustment to cervical cancer risk. Administered
psychosocial measures, functioned as the primary liaison between hospital staff and research
group. Supervised data entry and managed a number of large databases. Extensively involved

in grant and manuscript writing, as well as protocol and questionnaire development.

Responsible for yearly progress reports to funding agencies and the presentation of data at
conferences. Designed and directed pilot studies of smoking cessation in low-income women
at risk for cervical cancer and clinical interventions for women at genetic risk for breast and
ovarian cancer with diverse populations. Conducted health education and smoking cessation

Temple University, Philadelphia, PA.


Supervised day-to-day research protocol of a longitudinal study, funded by the American

Cancer Society, of low-income, inner-city women at risk for cervical cancer. Screened,
recruited, interviewed, and tracked patients, reviewed charts for disease status. Acted as
project liaison to collaborating investigators and medical staff at two clinic offices.
Supervised two graduate student assistants. Designed and implemented data management
systems and assisted in data analysis. Prepared project reports, assisted in manuscript
Work Experience
Medical Assistant

Leo W. Landau, Kingston, PA.


Assisted physician with simple medical procedures. Responsible for ordering medical supplies,
medical transcription, and handling patient telephone calls in busy pediatric office.
Selected Presentations
Siejak, K. & McNeily, W. Philadelphia Society of Actuaries: Speaker on: Challenges of Measuring Health
Management Program Outcomes. Philadlephia, PA, January 2012.
Siejak, K. & Maurer, J. AHIP Conference: Speaker on: Reducing Readmissions and Supporting Seniors Through
Transitions in Care. Washington, DC, September 2011.

Siejak, K. Medicare Disease Management Conference: Speaker on: Outcomes from an Integrated Disease
Management Program for Medicare Members. Chicago, IL, July 2007.
Siejak, K. Annual Health Management Congress Meeting. Speaker on: Developing and Implementation of
a Comprehensive Disease Management Program. Las Vegas, NV, September 2006.
Miller, S.M., Schroeder, C., Siejak, K., Lerman, C., Hernandez, E., & Helm, W. Annual Meeting of the
American Society of Preventive Oncology. Speaker on: Effects Associated with Age and Educational Level
among African-American Women Undergoing Diagnostic Colposcopy. New Orleans, LA, March, 1997.
Miller, S.M., Siejak, K., Schroeder, C., Sipps, R., Lerman, C., Hernandez, E. & Helm, W. Annual Meeting
of the American Society of Preventive Oncology. Speaker on: Telephone Counseling Improves Adherence
to Long-Term Follow-Up Screening for Cervical Abnormalities. New Orleans, LA, March, 1997.
Schroeder, C., Miller, S.M., Siejak, K., Hernandez, E., & Helm, W. Annual Meeting of the American Society
of Preventive Oncology. Speaker on: Correlates of Performance of Breast Self-Examination Among LowIncome Minority Women. New Orleans, LA, March, 1997.

Miller, S.M., Siejak, K.K., Lerman, C., Schroeder, C.M., Bales, T., Hernandez, E., & Helm, W. Annual
Meeting of the American Society of Preventive Oncology. Speaker on: Enhancing Adherence to an Initial
Colposcopy by Telephone Counseling of Low-Income Minority Women: A Preventive Strategy. Washington,
D.C., March 1996.
Miller, S.M., Roussi, P., Siejak, K., Lerman, C., Griffiths, D., Hernandez, E., & Barton, D. Annual
Convention of the Society of Behavioral Medicine. Speaker on: Psychological predictors of adherence to
follow-up cervical cancer screening. San Diego, CA, March 1995.
Miller, S.M., Siejak, K.K., Mischel, W., Schroeder, C.M., & Bales, T. Annual Meeting of the American
Society of Preventive Oncology. Speaker on: Taking Account of Monitoring-Blunting Styles to Reduce
Intrusive Ideation in Low-Income Minority Women Following an Initial Abnormal Pap Smear. Washington,
D.C., March, 1996.
Miller, S.M., Roussi, P., Siejak, K., Altman, D., & Barton, D.P. J. Conference on Psychosocial and
Behavioral Factors in Women's Health: Creating an agenda for the 21st century (sponsored by the
American Psychological Association). Speaker on: Adherence to follow-up cervical cancer screening
among low-income minority women. Washington, D.C., May 1994.

Miller, S.M., Siejak, K.K., Lerman, C., Schroeder, C.M., Lerman, C., Hernandez, E., & Helm, W. (1997).
Enhancing adherence following abnormal pap smears among low-income minority women: A preventive
telephone counseling strategy. Journal of the National Cancer Institute, 89, 15-20.
Klieger, D., & Siejak, K.K. (1997). Disgust as the source of false positive effects in the measurement of
ophidiophobia. Journal of Psychology, 131, 371-382.