Train The Trainer Presentation

Content

Introduction
The Trainer
Preparation
The Training Session.

Learning Styles
Coaching
Listening
Questioning Techniques

Introduction

Objective of the session

Training to be given
Vehicle for the training (verbal, practical, visual)
The trainer
Assessment method (practical, Q & A, discussion)
Time allocated

Introduction

As a trainer you will gain from the training session as well

as the trainee.
It is part of your development.

The Trainer

Personal skills
Communication skills
Motivational skills
Organisational skills
Knowledge and experience

The Trainer

Appearance
Body Language
Listens
Patient
Humour
Understanding
Concise

The Trainer

Clear Voice
Clear Projection
Good Leader
Enthusiastic
Determined
Willing

The Trainer

Plans ahead
Logical
Methodical
Experienced
Credible
Enjoys training!

Preparation
5 Ps

Proper
Preparation
Prevents
Poor
Presentation

Define objective of the training session

Ask the trainee to read appropriate literature, if
necessary

Preparation
Gap Analysis
Identify the trainees experience/knowledge
Identify the trainees needs

Adopt training style

Tell
Sell
Participate
Delegate

The Training Session

Handouts should not have too much information
on the one sheet.
It is important that the trainee understands the
background to the topic therefore use open
questions, for example, explain to me why we
do it this way?.
Feedback is vital, therefore always ask do you
understand so far?., etc.
Be aware of learning styles - important as to how
you put across the information to the
individual(s)
Activist, Reflectors, Theorists, Pragmatists

The Training Session

Example of a Poor Slide
Too much information on a slide can be very off-putting.
Always use bullet points with short concise information
that will get the information across to the trainee(s). It is
human nature to scan over the words on a slide so if you
have too many you will loose the impact compared to a
few words that will say the same thing!
The next slide shows a good example of a slide for a
presentation that will have less text but it will say exactly
the same thing and have more impact on the trainee than
this slide.

The Training Session

Example of a Good Slide
Use bullet points to get across information.
Use a maximum of 1-2 lines.

Learning Styles
Activist

need challenges, new topics, ideas, etc

dont like to sit and listen for more than an hour at
one time
hands-on, get in amongst it, make mistakes, have
fun
like to mix with other activists

Reflectors

need time to consider, assimilate and prepare

require relevant information on the topic
like to listen to a wide cross-section of views on the
subject
dont like to be put under pressure or have to
improvise

 Theorists

Learning Styles

like to ask questions

training session objectives has to have clear structure and
purpose
dont like complex ideas and concepts that may stretch them
approaches and concepts to be explored must be sound and
valid
comfortable with similar calibre of people

Pragmatists

like hands-on practical experiences

enjoy practical tips and techniques
like to tackle REAL problems they encounter day to day
comfortable listening to experts with the answers

Coaching
Definition: Process of brining out the best in
people.
Coaching can take place informally or
formally.
Coaching is mainly about listening and asking
questions.

Coaching

Effective coaching must have the following key

competencies
questioning skills
giving praise/recognition
challenging
building rapport
supportive
creating trust
observational skills

non-judgmental
candid and
encouraging and
getting to the point
objective

Listening

Active listening - often we unconsciously show

the speaker we are not listening. It is an
extremely easy way to insult somebody!
A good listener has a powerful appeal. Listen
without judgement, put yourself in the speakers
position. Summarise at the end, this will force
you to listen.
Listenthinkthen reply!

Questioning Techniques

Closed questions
is the essay finished?
were there any deviations?
Open questions
tell me where we are we with the essay?
How did the analysis go?

Questioning Techniques
Leading Questions
Are you good at.?
You had a problem with that, didnt you.?
Reflective or Summarising Questions
Can I summarise what you have told me...Is that
correct?
Follow up or Probe Questions
Tell me more about...?
Can we go into this in a bit more detail.?

Questioning Techniques

Link or Bridging Questions

Thanks that was useful. Can we now go into the..?
Final or Catch-All Questions
Is there anything that we should consider.?

Summary
Be prepared
objective of the training session
understand your presentation skills
understand the trainees knowledge
ensure they understand
ask questions
listen to their questions