Y

T
I
R
U
C
E
S
EVENT
T
N
E
M
E
G
A
MAN

ING
R
E
V
LO
N
O
D
N
A
R
B
:
Y
B
D
E
T
CREA

EVENT SECURITY MANAGEMENT

EVENT SECURITY IS OUR BUSINESS AND PROVIDING TRAINED AND EFFECTIVE EVENT MANAGERS IS IMPORTANT TO OUR BUSINESS. OUR
COMPANY HAS BEEN IN BUSINESS FOR OVER 20 YEARS WITH CONTRACTS RANGING FROM SMALL PRIVATE SECURITY EVENTS TO LARGE
SCALE SPORTING EVENTS AND CONCERTS.

WHY DO WE NEED AN EVENT SECURITY MANAGEMENT

COURSE?
Manager

Manager

Supervisor

Supervisor

Supervisor

Supervisor

Supervisor

Supervisor

BECAUSE OF THE INCREASING

DEMAND FOR MORE
SECURITY, AT OUR CURRENT
RATE OF GROWTH WE WILL
NOT HAVE ENOUGH TRAINED
MANAGERS TO MANAGE ALL
OF OUR EVENTS!

WHAT WILL THE COURSE CONSIST

OF?
THIS COURSE WILL TRAIN POTENTIAL MANAGERS ON SECURITY
PLANNING AND DEPLOYMENT, CROWD CONTROL TECHNIQUES,
EMERGENCY PLANNING AND REACTION, ADVANCED CONFLICT
RESOLUTION AND DE-ESCALATION, ADVANCED RISK MANAGEMENT AND
THE PROCESSING OF ALL EVENT LEVEL PAPERWORK.

WHAT ARE THE GOALS OF THIS COURSE?

THIS COURSE IS DESIGNED TO TRAIN SECURITY
MANAGERS TO EFFECTIVELY PLAN AND DEPLOY
SECURITY PERSONNEL FOR EVENTS THAT
REQUIRE 20+ GUARDS AND MULTIPLE
SUPERVISORS.

TO TRAIN SECURITY MANAGERS TO RESPOND

QUICKLY AND EFFICIENTLY TO EMERGENCY
SITUATIONS

TO GIVE SECURITY MANAGERS THE SKILLS TO

SUCCESSFULLY RESOLVE CONFLICTS AND DEESCALATE NEGATIVE SITUATIONS.

TO TRAIN SECURITY MANAGERS TO EFFECTIVELY

ASSESS RISK AND PROPERLY PROCESS
EVICTIONS AND ARRESTS WHEN NECESSARY.

WHO WILL PARTICIPATE IN THIS

COURSE?
THE TRAINEES WILL CONSIST OF
SECURITY SUPERVISORS THAT HAVE AT
LEAST 2 YEARS OF SUPERVISORY
TRAINING IN MULTIPLE VENUES AND
ENVIRONMENTS AND THAT HAVE
DEMONSTRATED STRONG LEADERSHIP
AND SUPERVISORY SKILLS.

TRAINEES MUST HAVE THE

RECOMMENDATION OF 3 FIELD
MANAGERS WITH 4 OR MORE
YEARS OF EXPERIENCE AND THE
APPROVAL OF 1 ACCOUNT
MANAGER.

NOTE: THE FIRST CLASS WILL CONSIST OF 2-3 TRAINEES THAT WILL BE
SELECTED FOR A TRIAL RUN TO EVALUATE COURSE EFFECTIVENESS.
FUTURE COURSE WILL CONSIST OF 3-10 TRAINEES BASED ON NEEDS OF
THE COMPANY.

HOW LONG WILL THIS COURSE BE?

THE COURSE WILL TAKE PLACE OVER 3 DAYS CONSISTING OF 4 HOURS OF CLASSROOM TRAINING EACH
DAY AND WILL CONCLUDE WITH EACH TRAINEE PARTICIPATING IN A FIELD TRAINING EVALUATION AT A
FUTURE EVENT.

THE CLASSROOM TRAINING WILL BEGIN ON MARCH 9TH, 2016 AND WILL CONCLUDE ON MARCH 11TH,
2016.

THE FIELD TRAINING EVALUATION DATE AND LOCATION FOR EACH TRAINEE WILL BE COORDINATED BY THE
TRAINEE, TRAINING MANAGER, FIELD EVALUATION MANAGERS AND THE ACCOUNT MANAGERS.

WHO WILL CONDUCT THIS

COURSE?
THE COURSE WILL BE CONDUCTED BY A TRAINING MANAGER AND WILL
BE ASSISTED BY ANOTHER SUPERVISOR OR MANAGER THAT WILL
PROVIDE LOGISTICAL AND ADMINISTRATIVE SUPPORT.
THE FIELD EVALUATION WILL BE CONDUCTED BY AN EXPERIENCED FIELD
MANAGER WITH AT LEAST 4 YEARS OF SECURITY MANAGEMENT
EXPERIENCE OR AN ACCOUNT LEVEL MANAGER

WHAT KIND OF TRAINING WILL BE CONDUCTED?

DAY 1

TRAINEES WILL BE SHOWN A

PRESENTATION DETAILING THE
IMPORTANCE OF SECURITY MANAGEMENT.
TRAINEES WILL REVIEW PAST SECURITY
INCIDENTS AND SCENARIOS AND
DISCUSS WAYS THAT SECURITY COULD
HAVE BEEN IMPROVED.
TRAINEES WILL REVIEW POSSIBLE
EMERGENCY SITUATIONS AND
PROTOCOLS

DAY 2

DAY 3

TRAINEES WILL DISCUSS PLANNING

SECURITY TIMELINES.

TRAINEES WILL REVIEW A PRESENTATION

ON CONFLICT RESOLUTION.

TRAINEES WILL CONDUCT INDIVIDUAL

DEPLOYMENT SCENARIOS GIVEN VENUE
MAPS, STAFFING NEEDS AND POSSIBLE
HOT SPOTS.

TRAINEES WILL CONDUCT ROLE PLAY

SCENARIOS INVOLVING CONFLICT
RESOLUTION.

TRAINEES WILL REVIEW PROPER EVICTION

AND ARREST PROCEDURES AND EVENT
DOCUMENTATION.

TRAINEES WILL UNDERGO A SIMULATED

LARGE EVENT UTILIZING ALL THE SKILLS
PREVIOUSLY LEARNED.

TRAINEES WILL DESIGN AN EMERGENCY

RESPONSE PLAN BASED ON INDIVIDUAL
DEPLOYMENT SCENARIOS.

HOW WILL THIS

COURSE BE
EVALUATED?
DEFINITELY NOT THE WAY THIS GUY IS DOING
IT!

HOW WILL THE COURSE REALLY BE

EVALUATED?
TRAINEES WILL BE EVALUATED BASED ON THEIR PERFORMANCE DURING
SCENARIOS, ROLE PLAY, SIMULATION EXERCISES AND THE FINAL FIELD
EVALUATION.

WHAT NEEDS TO HAPPEN BEFORE THE COURSE BEGINS?

INSTRUCTIONAL MATERIALS NEED TO BE

FACILITATOR AND SUPPORT PERSONNEL NEED TO

EQUIPMENT NEEDS TO BE ALLOCATED (LAPTOP,

FIELD TRAINING MANAGERS NEED TO BE

COMPLETED AND REVIEWED FOR ACCURACY.

PROJECTOR, PROJECTOR SCREEN)

CLASSROOM NEEDS TO BE CLEANED AND

PREPARED PRIOR TO COURSE START DATE

COURSE ATTENDEES NEED TO BE SELECTED AND

NOTIFIED OF COURSE START DATE AND TIME.

BE NOTIFIED AND AVAILABLE.

SELECTED AND APPROVED.

WHAT SKILLS WILL THE SECURITY MANAGER GAIN WITH

THIS COURSE?
THIS COURSE IS SPECIFICALLY DESIGNED TO
PROMOTE CRITICAL THINKING SKILLS.

THESE CRITICAL THINKING SKILLS ARE

REQUIRED BECAUSE SECURITY MANAGERS HAVE

TO ABLE TO THINK AND MAKE DECISIONS
WITHOUT EXTERNAL SUPPORT OR INPUT.

THIS COURSE HELPS DEVELOP THE FOLLOWING

CRITICAL THINKING SKILLS: INTERPRETATION,
ANALYSIS, INFERENCE, EVALUATION,
EXPLANATION AND SELF-REGULATION.

WHY SHOULD YOU APPROVE THIS COURSE?

WE ARE CURRENTLY THE TOP SECURITY COMPANY IN SAN DIEGO WITH SATELLITE OFFICES IN LOS ANGELES,

SANTA CLARA AND MIAMI. THE DRAMATIC GROWTH THIS COMPANY HAS EXPERIENCED IN THE LAST FEW
YEARS HAS SEEN THE DEMAND FOR OUR SERVICES GROW TO UNPRECEDENTED LEVELS. DUE TO RECENT EVENTS
HERE AND ABROAD, SECURITY IS THAT MUCH MORE IN DEMAND.

BECAUSE OF OUR REPUTATION FOR QUALITY SECURITY SERVICES WE CURRENTLY HAVE MORE EVENTS

PLANNED THEN WE HAVE PROPERLY TRAINED MANAGERS TO OVERSEE. THIS TRAINING PROGRAM WOULD
INSURE THAT WE HAVE A PLAN IN PLACE TO PROPERLY TRAIN THE MANAGEMENT STAFF NEEDED TO FILL THESE
CURRENT AND FUTURE ROLES AND MAINTAIN OUR REPUTATION AS A TOP SECURITY AND EVENT STAFFING
COMPANY.

WHAT ARE THE LONG TERM BENEFITS OF

THIS COURSE?

BY OFFERING THIS COURSE ONCE A YEAR WE COULD INCREASE OUR CURRENT SECURITY MANAGEMENT STAFFING
LEVELS BY 3-5 PER YEAR.

INCREASING THE FREQUENCY OF THE COURSE COULD DOUBLE OR TRIPLE THAT NUMBER BASED ON NEEDS.

BY INCREASING OUR SECURITY MANAGEMENT STAFF WE CAN SAFELY ACQUIRE NEW ACCOUNTS WHICH MEANS AN
INCREASE IN REVENUE.

BY IMPLEMENTING THIS COURSE IN OUR SATELLITE LOCATIONS WE COULD DECREASE TRAVEL EXPENSES FOR SAN
DIEGO BASED MANAGEMENT.

IN CONCLUSION
THE CURRENT SHORTAGE OF TRAINED EVENT MANAGERS HAS REQUIRED US TO UTILIZE MANAGERS ONLY AT KEY
LOCATIONS AND REQUIRE SUPERVISORS TO MANAGE SMALLER EVENTS. BY OFFERING THIS TRAINING PROGRAM WE
WILL INCREASE OUR OVERALL QUALITY OF SERVICE BY PROVIDING EXCEPTIONALLY TRAINED MANAGERS TO ALL OF OUR
CLIENTS. THIS PROGRAM WILL ALSO ALLOW US TO EXPAND OUR SERVICE AREA WITHOUT SACRIFICING QUALITY.