Overview

Questionnaire & Observation Forms

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Questionnaire Definition

Objectives of a Questionnaire

Questionnaire Design Process

Specify the Information Needed
Type of Interviewing Method
Individual Question Content
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Is the Question Necessary?

Are Several Questions Needed Instead of One?

Overcoming Inability to Answer

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Is the Respondent Informed?

Can the Respondent Remember?

Can the Respondent Articulate?

Overcoming Unwillingness to Answer

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Effort Required of the Respondent

Context

Legitimate Purpose

Sensitive Information

Increasing the Willingness of Respondents