Claudia Villatoro

ccvillatoro@ucdavis.edu
619-734-5647
Campus Address:
1213 Alvarado Avenue #72 Davis, CA 95616
Home Address:
3466 Beyer Blvd. #201 San Ysidro, CA 92173

Objective
Obtain a position where I can demonstrate leadership gained from previous job opportunities, and show I am capable of working
efficient to give our customer the highest quality service, all by helping out my team members, providing my assistance to others when
needed, and grow in my field of study.
Experience
University, Davis, CA | October 2014 March 2015
Student Assistant III Shift Leader
Supervision of staff in a fast paced food facility
Train and develop employees
Present Safety Talks and other training as requested
Enforce uniform, safety, attendance and all other policies with staff
Maintain general security of the Unit for food, equipment and supplies
Fulfill customer orders and other tasks promptly and with attention to detail
Follow general and unit specific sustainability practices
University, Davis, CA | Apr 2013 October 2014
Student Assistant II- Food Service Worker

University of California Davis, CA | March 2015 Present

Student Manager Sodexo
Work in a fast paced food service environment providing excellent customer service, supervising staff, training, cleaning, and
managing the unit needs.
Supervise student workers at the Cuarto Dining Commons that serves hundred of students on a daily basis.
Enforce and maintain HACCP food safety procedures as well as employee safety conduct.
Ensure menu signage are accurate and include any of the 8 main allergens using Publisher.
Oversee food service in order to provide quality presentation.
Provide training for new and current employees.
Decorate dining stations for themed meals.
University of California Davis, CA | October 2015 Present
SNO Student Manager/ Liaison
Responsible for developing protocol for tracking critical production control points for energy, water, and food waste
savings, i.e. dish return log & force thaw log.
Responsible for initiating sustainability and nutrition education for employees and coworkers
Responsible for being aware of potential signage that can help promote sustainable and nutritious practices.

Education
University of California, Davis
One Shields Avenue Davis, CA 95616 | Sep 2011 - Present
Major(s): Clinical Nutrition, Education

San Ysidro High School, 5353 Airway Road

San Diego, CA 92154 | Sep 2007 - Jun 2011
Awards/ Certification:
ServSafe Food Protection Manager Certification May 2020
CRP/ First Aid certified- May 31, 2017
ServSafe California Food Handler- Jan 2018
Skills/ Training

Problem Solving/ Conflict Management

Decision Making
o Negotiation
Planning and Scheduling
Delegation
Communication and Public Speaking
Leadership skills
Judgment, Justice, Decisiveness, Integrity, Dependability, Tact, Initiative, Endurance, Bearing, Unselfishness,
Courage, Knowledge, Loyalty, Enthusiasm (Marine Corps Leadership Traits) : taught by Service Manager
who is currently in the Marine Corps.
Customer Service
Mentoring and Team Building, Motivation

Additional Experience
CommuniCare Health Clinic- Sacramento
Shadow a Registered Dietician on her daily tasks, help translate to Spanish speakers during their RD visit, develop a nutrition
project for clients and patients, and help gather patient information of daily meal intake.
Food Service Internship- North Bay Medical Center
Responsible for helping the main Caf cook with back kitchen production and replenishing products at the main caf.
Maintain HACCP food safety procedures by tracking products with expired dates and using FIFO (first in, first out).
COSMOS
Provide guidance and supervision to students ranging from ages 13-18
Provide personal support to students, attend and participate in classes and outings with students
Facilitate daily morning and evening updates with students
Prepare and submit paperwork such as incident reports, student contact forms, weekly reports, etc.
Ensure safety and welfare of students by enforcing rules and addressing conduct issues, respond to emergencies as required.
Plan and lead evening and weekend recreational activities such as talent shows, karaoke, sports, etc.