Anda di halaman 1dari 2

Client Order Form | UK

Ordering is easy through your


Arbonne Independent Consultant
or online at arbonne.com.

CONTRACT OF SALE BETWEEN THE CLIENT AND THE ARBONNE INDEPENDENT CONSULTANT:
ORDERED BY

ARBONNE INDEPENDENT CONSULTANT INFORMATION

Name

Name*

Billing Address

Arbonne ID*

Town/City Postcode

Address

Delivery Address (If different from Billing)

Town/City Postcode

Town/City Postcode

Daytime Phone

Daytime Phone

Email

Evening Phone

Email

Date

PAGE

Evening Phone

*Arbonne Independent Consultant information is necessary to complete an order.

ITEM

PRODUCT

QTY

TOTAL SRP

SRP

(QTY x SRP)

LINE 1: TOTAL SRP


LINE 2: PREFERRED CLIENT DISCOUNT (LINE 1 x 20%)

PRODUCT SPECIALS

ITEM
3482

Ask your Arbonne Independent Consultant about Product Specials and PwP promotions.

QTY

PRICE

Preferred Client Registration Fee

PRICE TOTAL

17

LINE 3: TOTAL PRODUCT SPECIALS

METHOD OF PAYMENT

PRODUCT GUARANTEES
AND RETURNS

Credit Card Type (Tick one)

MasterCard Visa American Express


Credit Card Number:

Card Expiry Date:


Start Date:

CVV code _________________


Billing Postcode _________________

Total amount applied to this card


Cardholders Name
Cardholders Signature

Arbonne offers a 45 day Money Back


Guarantee on all products for Clients
and Preferred Clients who are not
completely satisfied. This policy does
not affect any statutory rights. See
overleaf for more information.

DELIVERY CHARGES APPLY


074.99

6.50 (inc VAT)

75149.99

7.50 (inc VAT)

150299.99

8.50 (inc VAT)

300 +

10.00 (inc VAT)

Client Signature:__________________________________________________________________________
I wish to order the products set out above and I agree to pay the total price due. I note
that I have the right to cancel this order in accordance with the Notice of the Right to
Cancel Overleaf.
Attached to this order, please find (Check all that apply):
Preferred Client Registration Form Arbonne Price List
Arbonne Europe Srl (Arbonne, the Company, or We), a company registered in
Switzerland with registered office at Bsch 71, Postfach 663, CH 6331 Hnenberg,
Switzerland. VAT number 894 5181 85.

LINE 1 PRODUCT TOTAL SRP

LINE 2 PREFERRED CLIENT 20% DISCOUNT

LINE 3 PRODUCT SPECIALS PRICE TOTAL

LINE 4 SUBTOTAL
(Line 1 + 3 for Clients or 1 2 + 3 for PCs)

LINE 5 DELIVERY (Based on Full SRP)

LINE 6 ORDER TOTAL (Line 4+5)

PLEASE SEND COMPLETED FORM AND PAYMENT TO:


ARBONNE EUROPE SRL, c/o Arbonne UK Ltd., Unit 16 Basset
Court, Loake Close, Grange Park, Northampton, NN4 5EZ
Or, fax 0844 463 8042
Or, email customerservice@arbonneinternational.co.uk
For Customer Service assistance, freephone 0800 977 5721
Telephone hours are Monday, WednesdayFriday 8:30 a.m.7 p.m.
& Tuesday 12p.m.7 p.m.
On the last business day (Close Day) of the month, all Internet orders must
be received by 10 p.m. GMT and all telephone orders must be received
by 5p.m. to be processed that day and applied to the current calendar
month. When the day of the month is a Saturday, Sunday or Bank Holiday,
the preceding Friday will be considered the last business day of the month.

Arbonne and your Independent Consultant may contact you with details of the services,
opportunities, and products we provide, invite you to functions or contact you to obtain
feedback on our services and products. If you do not want to hear from Arbonne and your
Independent Consultant in this way, please tick this box.

6388R13 04
2015 ARBONNE INTERNATIONAL, LLC
ALL RIGHTS RESERVED. | ARBONNE.COM

TERMS & CONDITIONS


1. Please include payment with your order. Cheques must be payable to your Arbonne Independent Consultant. Payments by credit/debit card are payments to your Arbonne
Independent Consultant, on whose behalf and to whose account Arbonne will process such payments.
2. Orders are subject to availability.
3. D
 eliveries will normally be within 48 to 72 hours of your order, but in any event within 30 days of your order. Delivery charges are set out overleaf. You have the right to examine and
reject goods you order from the Arbonne Independent Consultant after they have been delivered to you. Please see our guarantee and Notice of the Right to Cancel below.
4. Y our contract of sale is with your Arbonne Independent Consultant, who is an independent seller of the Arbonne range of products. The Arbonne Independent Consultant is an independent distributor but is not an agent, partner or franchisee, nor an employee of Arbonne UK Limited nor Arbonne Europe Srl (the Company or Arbonne). Please note that the
Independent Consultant does not have authority to bind Arbonne and that Arbonne accepts no liability for the acts or defaults of any of its Independent Consultants.
5. B
 y signing the order form, you authorise Arbonne to automatically charge your credit card for each product specified, plus shipping, handling and VAT. Credit cards may be charged up
to two days prior to the shipping date. Arbonne may terminate this Agreement without notice if the credit card(s) to which you have authorised charges becomes expired, cancelled, or
charges declined by the bank issuing the card for any reason.
6. A rbonne / the Independent Consultant reserves the right to change the prices of any products in its product range, and to discontinue any products in its line, including those products selected as part of your order. We will contact you if we have discontinued any products in your order. Arbonne will not issue advance notice of discontinued products. VAT rates
are subject to change without notice.
7. You have the right to cancel this contract within 14 days from the date of delivery of the products by giving notice to your Arbonne Independent Consultant or Arbonne. For full information see the Right of Cancellation notice below. In addition to the legal right of cancellation set out below, Arbonne offers a 45 day Money Back Guarantee on all Arbonne products
purchased by Clients (including Preferred Clients) who are not completely satisfied. You may claim a full refund by canceling the order in writing, by using the cancellation form below
or otherwise, contacting your Independent Consultant or Arbonne and returning the products at your expense to your Independent Consultant or Arbonne at the respective address
overleaf at any time up to 45 days after delivery.
8. The information you provide will be processed independently by Arbonne Europe Srl and your Independent Consultant (together, we or us) to process your orders and for general
administration, marketing, statistical and management purposes. To do this, we will pass your details to agents and third parties who perform functions on our behalf, some of whom
will be located outside the UK, in particular in the USA and Switzerland. The Client is aware that the Company will transfer the data outside the EEA to the USA and Switzerland and
understands that countries outside the EEA may not offer the same level of protection for such data as the UK. You can request details of these agents and third parties by contacting us at the address overleaf. You agree that the Company may provide your details to your Arbonne Independent Consultants upline and to an alternative Independent Consultant
should your current Independent Consultant cease to be an Arbonne Independent Consultant. You can obtain from us a copy of the information which we hold about you which is
subject to the Data Protection Act 1998 (for which we may make a small charge) and contact us at the address overleaf to correct any inaccuracies in your information.

TOTAL SATISFACTION
We are sure you will be totally satisfied with your purchase. If not totally satisfied, however, please contact your Arbonne Independent Consultant whose details appear overleaf for a
refund or exchange. If still not satisfied, contact: Customer Service, Arbonne, 16Basset Court, Loake Close, Grange Park, Northampton, NN4 5EZ for a refund or exchange. A 45 day
Money Back Guarantee is offered on all Arbonne products sold by Arbonne Independent Consultants to Clients and Preferred Clients in the United Kingdom as set forth above. This guarantee applies only to the Arbonne product range that is sold by the Arbonne Independent Consultants within the United Kingdom. Arbonne Europe Srl, whose details are set out below,
guarantees the quality of every product and will exchange, refund or replace any goods showing a manufacturing defect, or, in case of difficulty, the Customer Services Department
of Arbonne Europe Srl at the address set out below. The products must comply with their description and be of satisfactory quality. This policy and your rights of cancellation set out
below are without prejudice to your statutory rights.
To back up our total commitment to consumer satisfaction, the UK Direct Selling Association operates a dispute resolution service for any consumer who is still not satisfied. For details,
contact DSA, Enterprise House, 30 Billing Road, Northampton NN1 5DQ, tel01604 625700, or visit the DSA website: www.dsa.org.uk.
A rbonne Europe Srl is a member of the UK Direct Selling Association (the DSA) and requires Independent Consultants to comply with the DSA Codes of
Practice. In the unlikely event you have any concerns in relation to the supply of goods detailed above or the conduct of the Independent Consultant, which
cannot be resolved either by the Independent Consultant or Arbonne Europe Srl, you may contact the DSA at the above address, which administers a Dispute
Resolution Procedure in relation to such matters.

RIGHT OF CANCELLATION
Your Arbonne Independent Consultant hereby gives you the following notice of cancellation rights:
You may cancel your order any time up to 14 days after delivery of the products. You can use the cancellation form provided below if you wish to do so or you can give notice in some
other way (e.g., letter, email or telephone) as long as your Arbonne Independent Consultant or Arbonne receives a clear statement of your decision to cancel. To meet the 14 days cancellation deadline, it is sufficient for you to send your cancellation notice before that cancellation period has expired. Provided that you return the products to your Arbonne Independent
Consultant at the address overleaf or Arbonne UK Ltd, Att: Product Return, Dalepak, Style Way, Pineham, Northampton, NN4 9EX within 30 days from the date of your notice of cancellation, your Arbonne Independent Consultant will provide a refund to you. Your Arbonne Independent Consultant will refund you without undue delay and not later than 14 days from the
day you return the products, and will refund you by the same means of payment that you used for your initial transaction and you will not incur any charges for that refund. Your Arbonne
Independent Consultant may withhold your refund until you have returned the products back or you have supplied evidence of having sent back the products, whichever is the earliest.
Your refund will include the initial costs of delivery to you (except for any supplementary delivery costs if you chose a delivery method which was more expensive than our standard
delivery cost).
If you reject the products for any reason other than damage to or a defect in the products, you must pay the cost of returning the products to your Arbonne Independent Consultant or
Arbonne and you will be responsible for their safety during transportation. If you reject the products because they are damaged or faulty, your Arbonne Independent Consultant will
cover the cost of the return of the products. If the products are returned by you for any reason other than damage to or a defect in the products and they have suffered any reduction in
value as a result of handling beyond what is necessary to establish the nature, characteristics and functioning of the products then you will be charged for that diminution in value and
that charge will be deducted from your refund.

--------------------------------------------------------------------------------------------------------------

CANCELLATION FORM
(Complete, detach and return this form only if you wish to cancel the contract)

Address of consumer(s): _________________________________________________

To: Arbonne Europe Srl, c/o Arbonne UK Limited, Unit 16 Basset Court, Grange Park,
Loake Close, Northampton, NN4 5EZ or send a fax to 0844 463 8042
or email customerservice@arbonneinternational.co.uk

Signature of consumer(s) ________________________________________________


(only if this form is notified on paper)

I/We* hereby give notice that I/we* cancel my/our* contract of sale of the following goods:

Date: _______________________________________________________________

___________________________________________________________________

Arbonne ID___________________________________________________________

___________________________________________________________________

Date of Order_________________________________________________________

___________________________________________________________________

Order Number_________________________________________________________

Ordered on*/Received on*________________________________________________

Customer Service, Arbonne Europe Srl, c/o Arbonne UK Limited, Unit 16 Basset Court,
Grange Park, Loake Close, Northampton, NN4 5EZ, send a fax to 0844 463 8042;
or email customerservice@arbonneinternational.co.uk

Name of consumer(s): __________________________________________________


*delete as appropriate