Heather N.

Rodd
542 Rawson Ave.
Fremont, OH 43420
419-307-5013
hrodd12@gmail.com

BILLING AND CODING SPECIALIST

Upcoming graduate of the University of Cincinnatis Health
Information Management program seeking an entry-level HIM
position.
Educational foundation includes courses completed in electronic
medical records, insurance billing, coding and medical records
management.
Strong familiarity with ICD-10-CM, HCPCS and CPT codes;
medical terminology; HMOs, PPOs and Medicare; and healthcare
operations gained through professional practicum experience
with a healthcare analytics company.
EXPERTISE
Clermont College University of Cincinnati (Online Program)
Candidate for Associate of Science in Health Information
Management Technology, degree expected 04/2016

Honors student (3.6 GPA)

Program Highlights:
o Diagnostic & Procedural Coding, Healthcare Systems,
Medical Ethics, Anatomy & Physiology, Insurance Claims
Processing, HIPAA Regulations, Health Information
Management, Healthcare Software Applications, Medical
Reception, Pathophysiology & Pharmacology, Keyboarding
(75 WPM)

PROFESSIONAL EXPERIENCE
Reardon, Kolbe & Parisi Inc. (Fremont, OH)
Receptionist/Executive Assistant, 12/2015 to Present
Provide administrative support within general accounting practice.
Answer multiline phones, greet clients, schedule appointments and
meetings for four accountants, handle invoicing and posting of
payments, and assist in upkeep and management of client records and
files.

Key Accomplishments
Helped maintain Master Client List, ensuring accuracy of daily
data entry and tracking of client files submitted with the IRS.
Assisted in data clean-up project of Master Client List, purging
duplicate records and merging relevant data from other sources.
Improve the organization of client files by scanning paper files
into electronic format for faster retrieval and editing.
Resolved client issues diplomatically and expediently to ensure
customer satisfaction, always keeping client privacy a priority.
Kimball Midwest (Columbus, OH)
Purchasing Administrative Assistant, 1/2013- 7/2015
Arranged expedited shipments to prevent unscheduled
manufacturing downtime.
Processed all purchase orders for the non-stock department.
Assisted the Senior Buyer on special projects focused on cost
reduction initiatives and process improvement.
Contacted suppliers to resolve missed deliveries, short shipments
and pricing discrepancies.
Updated the procurement database for additions/deletions in
supplier base.
Worked with Accounting department in resolving invoice
discrepancies.
COMPUTER SKILLS
Medical Practice Management Software: eClinicalWorks, McKesson
Practice Choice, EHR Navigator
MS Office: Excel, Word, Access, PowerPoint