CRYSTAL CARSWELL

carswellcrystal@hotmail.com

PROFILE

Executive Office Administration Diploma

Public Relations Diploma
Volunteer management, project coordination, and special event planning
experience
Thrive in a fast-paced environment with competing priorities and tight timelines
Strong administrative skills including bookkeeping, document development,
and communications
Strong computer skills, including Microsoft Word, Excel, Outlook, and Access

WORK EXPERIENCE
Administration

Oversee the functioning of the department of Student Life & Community

Experience at Brock University, with particular focus on the administrative
elements of programming and delivery, student experience projects, and
community outreach initiatives.
Research and develop programs that enhance the student experience, and
generate professional reports as needed.
Compile and develop resources and tools that would benefit students, staff and
faculty in accessing services related to Student Life.
Support the Student Life & Community Experience Management Team on
internal committees, Boards and/or act as a resource person to such
committees.
Provided all administrative support, including proof-reading, supply ordering,
filing, taking and compiling of minutes, preparing agendas, and performing
follow up as required for several offices.
Acted as front-line client relations, including donor-approach and management,
for non-profit organization. Provided internal and external communications as
needed.
Managed multiple Social Media platforms, involving creation of a strategic
communication plan, and content calendars to both maintain brand awareness
and market upcoming event. Create engaging blog posts utilizing SEO
practices.
Provided logistical support for delegates for a 2-day international tourism
conference aimed at promoting Niagara as a gateway tourism destination.

Event Management

Assisted in planning and implementing YWCA Niagara Regions signature

fundraiser, No Fixed Address, including logistical planning of entertainment.
Engaged in community outreach strategies, including planning small special
events and open house functions, aimed at raising the profile and profitability
of a local retirement residence.

CRYSTAL CARSWELL

Acted as point-person for media inquiries, and organized press packets for
Niagara Gateway Expo.
Organized information sessions to increase participation in university volunteerabroad program.
Planned and implemented conference for cooks employed by Peekaboo Child
Care Centres throughout the Peel and Halton Regions.
Organized special events for hostel guests in Brisbane, Australia to build a
sense of community, and promote positive relations.

EDUCATION
Office Administration-Executive: Niagara College, NOTL ON
2016
Culinary Arts Diploma: Niagara-on-the-Lake Culinary School, NOTL ON
2002
Public Relations Diploma: Humber College, Etobicoke ON
1996

VOLUNTEER EXPERIENCE
Social Media Management: The Niagara Leadership Summit for Women

Creating content strategies and development.

Promoting special events and brand awareness.
Generating inbound traffic and community engagement.
Creating relevant, timely, posts which reflect a professional but relatable tone.

EXPERIENCE

Special Projects Coordinator -Brock University, St. Catharines, ON

2016-present
Public Relations and Special Events Assistant -YWCA Niagara Region, St.
Catharines, ON
2015
Chef- Peekaboo Childcare Centres, Halton/Peel Region
2010 - 2014
Chef/Proprietor-The Casual Gourmet, Niagara/Milton ON
2008 - 2014
Sous Chef- Anchor Pointe, St. Catharines ON
2006 - 2008
Cook- Sheraton Fallsview Hotel, Niagara Falls ON
2005 - 2006
Chef- Vintage Martini and Wine Caf, Fonthill ON
2003 - 2005
Cook- Queens Landing Inn & Conference Resort, NOTL ON
2002 - 2003
References Available Upon Request

CRYSTAL CARSWELL

Manager- Avondale Stores Ltd., Niagara Falls ON

2000 - 2002
Manager-Y.S. Hostel, Brisbane Australia
1999
VIP Players Associate- Casino Niagara, Niagara Falls ON
1996 - 1999
Intern- Niagara Gateway Expo, Niagara Falls, ON
1996
Intern -Word on the Street, Toronto, ON
1996

References Available Upon Request