HIGHLIGHTS OF EXPERTISE
Branded Content
Marketing Leadership
Relationship Marketing
PROFESSIONAL EXPERIENCE
Freelance Creative Services Coordinator
Liberty Mutual Insurance CI Events Team
2016 - present
Traffic and production coordinator with experience in all aspects of print production including working directly with designers and an
established group of print vendors. Strong eye for detail with a quality-focused, customer-oriented approach
Oversee multi-channel event marketing production for national and international events and clients, from launch through on-site
Collaborate with both internal and external clients on a variety of small and large-scale events to determine brand messaging,
traffic schedules, production budgets, and deliverables
2014 - 2016
Senior project manager focused on digital campaigns that generated customer growth and delivered a positive UX. Served as a liaison
between valued stakeholders and internal team producers, while specializing in digital production life cycle, project management and
targeted, email marketing promotions. Advocates for best practices and operational efficiency.
Drove project teams on cross-channel campaigns to achieve yearly $73.1M sales goals
Evaluated design comps, photography, and copy to ensure 100% accuracy and adherence to brand guidelines
Manage key company-wide digital initiatives to implement branded content into triggered emails based on consumer behavior
patterns
Communications Manager
Boston Public Schools - Office of Curriculum and Instruction
2012 - 2014
Aligned with the Academic Superintendent to effectively deliver timely communication via press releases, presentations and other digital
and print campaigns. Collaborated with various academic offices across the district to implement critical roll-out processes and widely
convey initiatives to internal stakeholders and the general public.
Cultivated brand identity across various digital platforms to enhance awareness for Boston Public Schools
Launched and managed social media accounts on behalf of the Academic Office of the Superintendent to bolster stronger
community ties.
Collaborated with the Mayors Education Advisor and experts in the field to write, review, and distribute a city-wide report on
reading theory and practice in varied socio-economic climates
2009 - 2012
Managed daily business and marketing operations for a high-end retail company with six brick and mortar locations and e-commerce site
that generates $6M annually. Established strategic alliances with vendors to enhance brand awareness, grow sales, and foster future
relationships, including promotional campaigns, in-store events, and third party partnerships.
Coordinated multi-channel promotional campaigns along with seasonal catalogues, gift guides, in-store events, and emails
while also creating branded content on popular social media channels: Twitter, Facebook, WordPress, and Constant Contact.
Oversaw staff of 15-20 team members with responsibility of hiring, training and effectively
delegating workload
Liaised with the management members from each department to collaborate on current projects and coordinate target goals
and outcomes for future promotions
2010 - 2011
Collaborated with peers to produce full length magazine distributed around London as part of our Masters program. Managed team of
writers, photographers, and production staff to meet budget and time restrictions.
Authored Masters Dissertation: The Integration of Custom Publishing into Digital Marketing Campaigns to Elicit Brand Loyalty
Mediated between administration and course peers to communicate and resolve issues for both parties
2007 - 2010
Created curricula for all English classes in turnaround urban school settings. Taught English, Reading, ESL and writing classes for grades 6-12.
Evaluated and administered feedback to graduate students on teacher development while simultaneously overseeing daily
classroom responsibilities
Developed after-school tutoring program after being awarded Project Leadership Grant
EDUCATION
MA Publishing (with Merit), 2011
London College of Communication- London UK
TECHNOLOGICAL PROFICIENCIES