DAFTAR ISI

Daftar Isi................................................................................................................................i
Daftar Tabel............................................................................................................................iv
Daftar Gambar.......................................................................................................................v
BAB I PENDAHULUAN......................................................................................................1
1.1 Latar Belakang...........................................................................................................1
1.2 Rumusan Masalah .....................................................................................................5
1.3 Tujuan Penelitian.......................................................................................................5
1.4 Manfaat Penelitian.....................................................................................................6
BAB II LANDASAN TEORI................................................................................................7
2.1 Lingkungan Non Fisik...............................................................................................7
2.1.1 Usaha Menciptakan Lingkungan Non Fisik.....................................................10
2.1.2 Indikator Lingkungan Non Fisik.......................................................................11
2.2 Work-Family Conflict.................................................................................................12
2.2.1 Jenis Work-Family Conflict...............................................................................13
2.2.2 Faktor-faktor Work-Family Conflict.................................................................14
2.2.3 Penanganan Work-Family Conflict...................................................................15
2.2.4 Indikator Work-Family Conflict........................................................................15
2.3 Kinerja........................................................................................................................17
2.3.1 Pengertian Kinerja............................................................................................17
2.3.2 Karakteristik Karyawan yang Memiliki Kinerja Tinggi...................................18
2.3.3 Faktor yang mempengaruhi kinerja..................................................................18
1

2.3.4 Dampak kinerja yang baik................................................................................20

2.3.5 Indikator Kinerja...............................................................................................21
2.4 Hubungan Antar Variabel...........................................................................................23
2.4.1 Work-Family Conflict terhadap Kinerja............................................................23
2.4.2 Lingkungan Kerja Non Fisik Terahadap Kinerja..............................................23
2.4.3 Work-Family Conflict dan Lingkungan Kerja Non Fisik Terhadap Kinerja.....24
2.5 Penelitian Terdahulu..................................................................................................25
2.5.1 Work-Family Conflict terhadap Kinerja...........................................................25
2.5.2 Lingkungan Kejra Non Fisik terhadap Kinerja.................................................30
2.6 Kerangka Pemikiran Teoritis.....................................................................................41
2.7 Hipotesis....................................................................................................................42
BAB III METODE PENELITIAN........................................................................................43
3.1 Desain Penelitian.......................................................................................................43
3.2 Lokasi Penelitian........................................................................................................44
3.3 Populasi,sampel dan Teknik pengumpulan data........................................................44
3.3.1 Populasi.............................................................................................................44
3.3.2 Sampel...............................................................................................................44
3.4 Jenis dan Sumber Data...............................................................................................45
3.4.1 Jenis Data..........................................................................................................45
3.4.2 Sumber Data......................................................................................................45
3.5 Metode Pengumpulan Data........................................................................................46
3.6 Variabel Penelitian.....................................................................................................46
3.7 Defini Operasional Variabel dan Intrumen Penelitian...............................................47

3.8 Uji Validitas dan Reliabilitas.....................................................................................52

3.9 Teknik Analisis Data..................................................................................................52
3.9.1 Analisis Deskriptif............................................................................................52
3.9.2 Analisis Inferesial..............................................................................................53
3.9.3 Uji Persyratan Analissi......................................................................................53
3.9.4 Uji Hipotesis.....................................................................................................54

DAFTAR TABEL

Table 2.1 Mapping Penelitian Terdahulu...............................................................................34

Table 3.1 Definis Operasional Variabel.................................................................................47
Tabel 3.2 Kisi-kisi Instrument................................................................................................50
Tabel 3.3 Skor Skala Likerr...................................................................................................51

DAFTAR GAMBAR

Gambar 2.1.............................................................................................................................41