Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

APPLICATION SYSTEM ASSESSMENT

To be filled by Application System Representative:

APPLICATION SYSTEM
1.1 Division/Departmen
t Name
1.2 User Name
1.3 Date

Instruction:

The questionnaire consists of two sections. In each section, you will be asked
to respond to a series of statements.

Please provide answer for every question, if possible. You are encouraged to
provide additional comments where you feel it would clarify your response.
Space is provided for that purpose.

Thank you for your help and co-operation.

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

NOTE: Please fill a copy for each system.

1 APPLICATION
1.1 Contact No Office: Hp:
1.2 System/Application
Name
1.3 System short name
1.4 Version
1.5 Background of the
system

1.6 What is the 1.

objective(s) of the
system?
2.

3.

4.

5.

1.7 What are the Technical Resources:

resource 1.
requirements to man
this system?
Human Resources:
1.

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

1.9 Application Category  Access Channel

Access Channel provide a way for an organization to provide a
consistent look and feel with access control and procedures for
multiple applications, which otherwise would have been different
entities altogether. Eg. Web Portal

 Analytical System
Is a type of management information system intended to facilitate and
support the information and decision making needs of senior
executives by providing easy access to information relevant to
meeting the strategic goals of the organization Eg EISDSS

 Transactional System
Refers to a class of systems that facilitate and manage transaction-
oriented applications, typically for data entry and retrieval transaction
processing Eg.HRMIS

 Others, please specify ____________________

1.10 Please provide the

system architecture
for this system
Systems architecture
is the conceptual
design that defines
the structure and/or
behavior of a system
1.11 Do you think this  Yes  No
system is If yes, determine the coverage
supporting Strategic
Process of your  more 75%
organisation  between 50% to 74%
 between 25% to 50%
 less than 25%

1.12 What are the 1.

Strategic Functions/
components
Offered? 2.

3.

4.

5.

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

1.13 What is the  High  Moderate  Low  None

application system
impact to the
business strategy?

1.14 Level of dependency  more 75%

of this application to  between 50% to 74%
other application
processes  between 25% to 50%
 less than 25%

If less than 25% please specify why

1.15 Is Strategic Benefits  High  Moderate  Low  None

Realized from using
the system

1.16 Usability

a) Degree of user  more 75%

friendly interface (UI)  between 50% to 74%
 between 25% to 50%
 less than 25%
If less than 25% please indicate why:

b) To what percentage Specify the percentage

does your department  more 75%
utilised the
system/module?  between 50% to 74%
 between 25% to 50%
 less than 25%

c) Proportion of online Online : %

process vs manual
pocess?
Manual : %

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

d) Rate the fit level of  more 75%

this application to  between 50% to 74%
your business
process?  between 25% to 50%
 less than 25%
e) How much do you  more 75%
think the system  between 50% to 74%
should be improved?
 between 25% to 50%
 less than 25%

f) What is the degree of  more 75%

improved  between 50% to 74%
collaboration between
teams or department  between 25% to 50%
within your  less than 25%
department when
using the system?
If less than 25% please specify why

1.17 Reliability
The ability of the system to perform and maintain its functions in routine circumstances, as well as
hostile or unexpected circumstances.
a) Please rate this  more 75%
application reliability  between 50% to 74%
level
 between 25% to 50%
 less than 25%

If less than 25% please specify why

b) What is the average  Less than 1 day

time the application  More than 1 day but less than 7 days
system recovers from
each error?  More than 7 days but less than 1 month
 More than 1 month

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

c) What is the frequency  Every day

of errors for this  Every week
application system?
 Every fortnightly
 Once a month

d) What is the average  Less than 1 day

time the application  More than 1 day but less than 7 days
system recovers from
each total failure?  More than 7 days but less than 1 month
 More than 1 month

e) What is the frequency  Every day

of total failure for this  Every week
application system?
 Every fortnightly
 Once a month

f) What is the  Less than 1 day

accumulated total  More than 1 day but less than 7 days
downtime for this
system in one year?  More than 7 days but less than 1 month
Downtime refers to a  More than 1 month
period of time or a
percentage of a
timespan that a system
is unavailable or offline.
1.18 Supportability
a) Type of support  Internal
 Outsource

b) Degree of support  more 75%

level  between 50% to 74%
 between 25% to 50%
 less than 25%

If less than 25% please specify why

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

c) Investment Cost  Development – RM

 Maintenance – RM
 Upgrade – RM
1.19 Extent of  more 75%
troubleshooting  between 50% to 74%
utility program used
 between 25% to 50%
 less than 25%

If less than 25% please specify why

1.20 Database Used  IDMS

Database is the  RDBMS
repository product that  ASCII
stores the data
 Others , please specify

1.21 Development
a) Development  In-house
Approach  Outsource

b) Development Tools  Microsoft Visual Studio (VB, C++, C#)

Used to develop the  Rational Ross
application
 Open Source (JAVA, PHP, Cold Fusion)
Development tools is
the product that was  Others , please specify
used to develop this ____________________________________________
system such as
Microsoft Visual Studio

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

c) Degree of system  more 75%

development  between 50% to 74%
standards used to
develop and maintain  between 25% to 50%
the application.  less than 25%

If less than 25% please specify why

1.22 Security
a) Does the information  highly classified
residing in the  moderate classification
application are
classified or  minimal classification
‘terperingkat’  no classification

b) Level of security  more 75%

profiling  between 50% to 74%
 between 25% to 50%
 less than 25%

If less than 25% please specify why

c) Does this application  more 75%

data encrypted?  between 50% to 74%
 between 25% to 50%
 less than 25%

If less than 25% please specify why

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

d) Level of system  more 75%

security coverage  between 50% to 74%
 between 25% to 50%
 less than 25%

If less than 25% please specify why

e) Degree of information  more 75%

secured and  between 50% to 74%
maintainable
throughout  between 25% to 50%
integration  less than 25%

If less than 25% please specify why

f) Does this system is  Yes  No

protected by IDP/IPS
(Intrusion Detection
Protection System)?
g) Does this system is  Yes  No
protected by Anti
Virus tools
h) Degree of Anti Virus  more 75%
managed for this  between 50% to 74%
application
 between 25% to 50%
 less than 25%

If less than 25% please specify why

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

i) Degree of compliancy  more 75%

with Dasar  between 50% to 74%
Keselamatan ICT -
JPA?  between 25% to 50%
 less than 25%

If less than 25% please specify why

j) Awareness level of  more 75%

government security  between 50% to 74%
compliancy
 between 25% to 50%
 less than 25%

If less than 25% please specify why

k) Does the current  more 75%

security profile is  between 50% to 74%
always efficient to
protect the system?  between 25% to 50%
 less than 25%

If less than 25% please specify why

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

l) Level of audit trail for  more 75%

this application  between 50% to 74%
 between 25% to 50%
 less than 25%

If less than 25% please specify why

Tiada audit IT

1.23 Information Sharing

a) Level of inter-system  more 75%
integration for this  between 50% to 74%
application
 between 25% to 50%
 less than 25%

If less than 25% please specify why

Integrasi dengan system email sahaja.

b) How many integration

points do this system
has with other
systems?

c) Please provide critical

information that you
think required for you
that is located in
other application

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

h) The degree of  more 75%

importance for cross  between 50% to 74%
functional information
sharing  between 25% to 50%
 less than 25%

If less than 25% please specify why

i) Is the coverage of  more 75%

current integration  between 50% to 74%
support the
completeness of the  between 25% to 50%
process?  less than 25%

If less than 25% please specify why

j) Is the current  more 75%

networking  between 50% to 74%
infrastructure is able
to support integration  between 25% to 50%
 less than 25%

If less than 25% please specify why

k) Degree of decision  more 75%

making that depends  between 50% to 74%
on information from
other application  between 25% to 50%
 less than 25%

If less than 25% please specify why

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 Templet B1 (iii) Application System Assessment

ICT STRATEGIC PLANING

IT ASSESSMENT FOR TECHNOLOGY REPRESENTATIVE –
APPLICATION SYSTEM

1.24 Performance
To measure the experience of real users in the use of an application in production by the amount
of useful work accomplished by a computer system compared to the time and resources used
a) Degree of application  more 75%
performance is
 between 50% to 74%
acceptable?
 between 25% to 50%
 less than 25%

If less than 25% please specify why

b) Level of expected  more 75%

improvement in  between 50% to 74%
performance
 between 25% to 50%
 less than 25%

If more than 75% please specify why

c) Identify factors 1.
mostly affecting the 2.
performance of this
application 3.

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