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Technology Sub-Committee
Recommendations
Silicon Valley Blue Ribbon Task Force on
Aviation Security & Technology

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G-2

Agenda
Goals
Scope and Prioritization
Process Flows I Critical Risk Areas
Workforce
Passenger
Technology Blue Print
Conclusion

Subcommittee Members
Thomas Anthony
M. Sam Araki
Captain Dan B. Ashby
Matthew Bostick
Sandra England
Brian Finan
Michael E. Fox, Sr.
Don Harris
Beatriz Infante
Deborah Magid
Jim Peterson
Richard W. Palmer, Jr.
Krish Panu
Jim Scott
Jim Scullion
Ralph G. Tonseth
Peggy Weigle
Bill Withycombe
SAN JOSF
A)1l.M ~

Transportation Security Administration

Security Technology Ventures, LLC
Air Line Pilots Association International
Office of Congressman Honda
Network Associates
Symantec Corporation
M.E. Fox & Company Incorporated
Southwest Airlines Co.
Aspect Communications
IBM
San Jose International Airport
Cisco Systems
@Road
Recognition Systems
ldentix.com
San Jose International Airport
Sanctum Inc.
FAA Western Pacific Region

G-4

Task

__

Safety is overriding concern

Consumer efficiencies
Workforce efficiencies
Solutions that leverage existing technology
Technology vision for the future

G~5

1
Transportation Landscape
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Communication & Information

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G-6

Scope
Multiple Types of Security
Physical Security

Facilities
People
Passengers
Employees
Communications & Data Security
Infrastructure
Cyber Security

G~7

Definitions of Technologies Applicable to Scope

Physical Security

Facilities
The ability to effectively screen, identify, and/or authenticate
entry, access, clearance and movement of materials and
people within a facility.
Passenger I Workforce Biometrics
Systems that automate in real time the methods of establishing
someones identity from their unique physiological or behavioral
characteristics.

SAN JOSF

G-8

Definitions of Technoogies AppIicab~e to Scope

Communications & Cyber Security

~:

Communications
The seamless exchange of voice and data among
databases, networks, applications, and devices that
support the synchronization and delivery of real time
information.
Cyber Security
The ability to effectively prevent unauthorized access to
sensitive information and protect data among computer
networks, applications, and devices.

SAN

Prioritizing Principes
Key Areas of Risk
Workforce
Physical
Communication & Data
KeyAreasofFocus
Passenger Convenience
Aircraft Access
Incremental Security
High Risk Areas Approached First
Proactive vs. Reactive Security

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G-1O

Solution Blue Print

Workforce & Passenger
Management

EwertR~.

Facility Management

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Secure Communications &

Information Management
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G-11

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Recommendation Summary
Validated

Workforce

Facility
Infrastructure
Baggage
Passenger

Migration from Analog to Digital

Interoperability Across Solutions
Database Access
Policy I Civil Liberties

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Process Flows
Employee
Passenger

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G-13

Company
office
Airport
office

Curbside
Garage
Public
Transit
Employee
shuttle bus

Terminal
Offsite

Concourse

Terminal

Terminal
Offsite

Ii S S S S S S S S ~II~

I
Collect data
Background
check
Credit

Drop-off
Park
Wa 1k

Sign in
Log in
Punch in
Walk in

Screen
possessions
Screen people

U)
U)

Issue company
badge
Issue airport
badge

0
C.)

Cl)

G-14

Passenger
interaction
Concessions
Ai rport
business

Sign out
Log out
Punch out
Walk out

0
Cu

Company
office
Airport
office

Curbside
Ga rage
Public
Transit
Employee
shuttle bus

Terminal
Ramp
Offsite

Concou rse
Ramp

Collect data
Background
0~
check
Credit
check
U)
U)

0~

C-)
Ci)

Drop-off
Park
Wal k

II

Sign in
Log in
Punch in
Walk in

jIM

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Screen
possessions
Screen people
Access
control

SIDA
Employee~
lssue Co.
badge
lssue airport
badge

Unfl

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Terminal
Ramp

G-15

Terminal
Ramp
Offsite

Passenger
interaction
Cargo
interaction
Ai rcraft
interaction

Sign out
Log out
Punch out
Walk out

Travel
agent (TA)
Airline TO
Online TA

Curbside
Ga rage
Tra nsit
Gate
(Connection)

Curbside
Kiosk
Cou nter
Gates
Club
.1 nternet
Phone
Off-site

Conc

(~)
U

Collect data
Search fares
Search
inventory
Search seats
Book
Issue ticket

SS
ID

=
=

Drop-off
Park

Assign seat
Issue ticket
Collect fees
Special service
Issue Boarding

:~

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Scree~i:j~.

secondary search
identification check

a:,

Check bag
Screen checked
gg age
C-id
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Upgrade

Purchas~e

E)eny

food etc

boardrn9

Travel
agent (TA)
Airline TO
Online TA

Curbside
Ga rage
Tra nsit
Gate
(Connection)

Concc

C u rbside
Counter
Gates
Clu b

~te

$S

Drop-off
Park

Collect data
Search fares
Sea rch
inventory
Search seats
Book
lssue ticket

Scree cabin
bagg ge
Scree people

Assign seat
lssue ticket
Collect fees
Special service
lssue Boarding
Pass
Docchec~_~

Pull cc~ur~on
V~Wy crn-bo~
status

reconcillation

INS = Immigration check

SS = secondary search
ID = identification check

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eck bag

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ID

c-i.

Duty-free

Upgracte

Purchas~e

Deny

Travel

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o

agent (TA)
Airline TO
OnIineTA

Curbside
Garage
Transit

Conc~ urse

vTemi~naI

Gate

ss

ss6j

Collect data
Search fares
Search seats
Book
lssue ticket

Assign seat
Issue Boarding
Pass

Drop-off
Park

Scree cabin
bagg je
Scree people

bPulI caupon
V~r~y ~n
board stakis

SS = secondary search
ID = identification check

reconcillatton

C.)

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io

Pur~hase

Ct~ange seat

Purchase

~Deny

~
o

Travel
agent(TA)
Airline TO
Online TA
Airline
Web

lnternet
Phone

Curbside
Garage
Public
Transit

Conc urse.Terni~riaIGa.

ss
U)
(I)

0~

~
c)

Collect data
Search fares
Search seats
Book
Ticket
Issue ticket
Collect fees

Assign seat
Issue Boarding
Pass

Drop-off
Park

Scree ~aliii:
bagg ge
Scree people

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ID

I
I

Ver~ry cm
board status

SS

0,

SS = secondary search
ID identification check
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Check bag
G-19 Screen bag

Duty-free

.Upgracte

fGod et~

boarding

Cu
C.)

0
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Curbside
Garage
Transit
Connection

Airline
ATO
Airport
ticket
counter
Kiosk

Kiosk
Counter

Drop-off
Park

C.)

a2

SS
ID
0
C.)
C,,

=
=

Collect
data
Search
fares
search
Search
seats
Book
Ticket

Assign seat
Issue ticket
Collect fees
Special service
Issue Boarding
Pass

secondary search
identification check
Check bag

Concoi rse

T~rmpna~

ss

Screen
baggai
Screen
Screen
checke(

cabin
~
people
bags

$kirchase
Duty-free
wPJ3rchase
food ete

ePuH coupon
V~r~fV br)
bo~ard status
mB~~age
reconciliation

Change seat
~U~jrade
beny
boarding

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0

Travel
agent (TA)
Airline TO
Onhine TA

Curbside
Ga rage
Public
Transit

Terminaj

Concc urge
~Gate
4~o~k

E CoUect
~

~-

~
~
~

Drop-off
Park

data
Search
fares
search
Search
seats
Book
Ticket
Issue ticket
Coliect
fees
Print doc

Scree cabin
bagg je
Scree people

ss

ID

-A~gn seat
+lssue Boarding
Upgrade

I I

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&I

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I
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PulI coupon
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Ba~g~g~
re~oncrIiation

SS = secondary search
ID = identification check

Purcb~se~

E)uty-free
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Pur~t~a~e

ID

~hange seat
4U~grad~

Arriving international
passengers will go to
F1S check and re-enter
secure area using
main process

U)

Arnval

C.)

Disembark

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U)
C.)

SS = secondary search
ID = identification check

Duty4ree

Up~jrade

Pur~hase
0
C.)

C.)

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V~wify ~n
board status
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Technology Blue Print

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Airport
Personnel

Secu rfty
Personnel

Passengers

Biometrics
/
Physical

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G-23

Service
Personnel

Highest Return on Technoogy Investment

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Validated
Validated
Validated
Validated
Validated

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Workfo rce
Facility
Infrastructure
Baggage
Passenger

G-24

Highest Return on Technology Investment #1

Validated Workforce
Workforce Management
Annual Background Checks
Schedule Tracking
Skills Management
Alerts & Notifications
Digital Identity
Intelligent Cards
Biometric Capture
Alerts & Notifications
Video Management
Digital Process
Access Control
Real Time Monitoring and Control
Alerts & Notifications

G~25

VaUidated Workforce
Workforce
Management

Digital
Identity

Video
Management

Alerts &
Notifications

Authentication

Network and Template Management

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G-26

Highest Return on Technology Investment #2

Validated Facility
Workforce Authentication
Entry
Exit
Driver / Vehicle Authentication
Driver Biometric Identification
Vehicle load inspection
Aircraft / Pilot Authentication
Pilot Biometric Identification
Transport Workers Identification Card (TWIC)

G~27

VaNdated FacHity
~

Workforce
Management

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Driver
& Vehicle
Matching

Aircraft
& Pilot
Matching

Authentication & Verification

/

Network Backbone

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G-28

Alerts &
Notifications

Highest Return on Technology Investment #3

Validated Infrastructure
Common Open Platform and Standards

Interoperability
Integration point for Physical & Facility solutions
Streamlines security & encryption

Common Business Rules

Migration from Analog to Digital
Real time Alerts & Notifications
Real time Video
Wireless connectivity

G-29

VaNdated Infrastructure
& Pa~s~nge)
Video

Surveillance
Device APIs
Data APIs

/
/

St~AP or other
Security

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Facial

Alerts &
Notification

Qif

Recognition

Middieware

Data Integration

G-30

Wo rkfo rce
Mngt&
Tracking

User APIs
Application APIs
COM APIs
Encryption

On~Going Technoogy ~nvestment

Validated Baggage
Validated Passenger

SAN JOSE
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G31

Vahidated Baggage
Presently the TSA has issued instructions for
baggage inspection. This committee choose to
focus on the Workforce, Passengers, Facilities and
Communications Infrastructure and let the TSA
initiatives move forward without additional confusion.

SAN JOSF~

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VaHidated Passenger
All technologies used in Validated Workforce can be
leveraged
Key issues are
Policy
Regulatory
Agency

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G~33

Recommendation Summary
Validated
Workforce
Facility
Infrastructure
Migration from Analog to Digital
Interoperability across solutions
Policy I Civil Liberties
Support on-going efforts
Baggage
Passenger

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