COMPETENCY BASED LEARNING MATERIAL

Sector:
INFORMATION AND COMMUNICATION TECHNOLOGY
Distinctive Area of Competence and Qualifications:
COMPUTER HARDWARE SERVICING NCII
Unit of Competency:
CONFIGURE COMPUTER SYSTEM AND NETWORKS
Module Title:
CONFIGURING COMPUTER SYSTEM AND NETWORKS
General Santos National School of Arts and Trades
Tiongson St, Lagao , General Santos City

HOW TO USE THIS MODULE

Welcome to the module Configuring Computer Systems and Networks.
This module contains training materials and activities for you to complete.
The unit of competency Configure Computer Systems and Networks
contains the knowledge, skills and attitudes required for Computer Hardware
Servicing NCII.
You are required to go through a series of learning activities in order to
complete each learning outcome of the module. In each learning outcome
there are Instruction Sheets, you may refer to other reference materials for
further reading to help you better understand the required activities. Follow
these activities on your own and answer the self-check at the end of each
learning outcome. Get the answer key from your instructor and check your
work honestly. If you have questions, please dont hesitate to ask your
facilitator for assistance.
Recognition of Prior Learning (RPL)
You may already have some or most of the knowledge and skills covered in
this module because you have:
been working for someone
already completed training in this area
If you can demonstrate to your trainer that you are competent in a particular
skill or skills, talk to him/her about having them formally recognized so you
wont have to do the same training again. If you have qualifications or
Certificates of Competency from previous trainings, show them to your trainer.
If the skills you acquired are still relevant to this module, they may become
part of the evidence you can present for RPL.
At the end of this learning material is a Learners Diary, use this diary to
record important dates, jobs undertaken and other workplace events that will
assist you in providing further details to your trainer or assessors. A Record of
Achievement is also provided for your trainer to complete once you completed
the module.
This learning material was prepared to help you achieve the required
competency in Configuring Computer Systems and Networks. This will be

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source of information for you to acquire the knowledge and skills in this
particular trade independently and your own pace with minimum supervision
or help from your instructor.
In doing the activities to complete the requirements of this module, please be
guided by the following:

Talk to your trainer and agree on how you will both organize the
training under this module. Read through the module carefully. It is
divided into sections, which cover all the skills, and knowledge you need to
successfully complete.

Work through all information and complete the activities in each

section. Read the information sheets and complete the self-checks
provided. Suggested references are included to supplement the materials
provided in this module.

Most probably your trainer will also be your supervisor or manager.

He/She is there to support you and show you the correct way to do things.
Ask for help.

Your trainer will tell you about the important things you need to
consider when you are completing the activities and it is important that you
listen and take notes.

You will be given plenty of opportunities to ask questions and practice

on the job. Make sure you practice your new skills during regular work
shifts. This way you will improve both your speed and memory and also
your confidence.

Talk to more experienced work mates and ask for their guidance.

Use self-check questions at the end of each section to test your own
progress.

When you are ready, ask your trainer to watch you perform the
activities outlined in this module.

As you work through the activities, ask for written feedback on your
progress. Your trainer keeps feedback/pre-assessment reports for this
reason. When you have completed this learning material and feel
confident that you had sufficient knowledge and skills, your trainer will
arrange an appointment with a registered assessor to assess you. The
results of the assessment will be recorded in your Competency
Achievement Record.

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GSNSAT

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Program/ Course : Computer Hardware Servicing NC II

Unit of Competency : Configure Computer System and Networks
Module Title:
: Configuring Computer System and Networks
INTRODUCTION:
This module contains information and suggested learning activities on
Computer Hardware Servicing II. It includes training materials and activities
for you to complete.
Completion of this module will help you better understand the
succeeding module on the Maintaining Computer System and Networks.
This module consists of 3 learning outcomes. Each learning outcome
contains learning activities supported by each instruction sheets. Before you
perform the instructions read the information sheets and answer the selfcheck and activities provided to as certain to yourself and your trainer that you
have acquired the knowledge necessary to perform the skill portion of the
particular learning outcome.
Upon completion of this module, report to your trainer for assessment
to check your achievement of knowledge and skills requirement of this
module. If you pass the assessment, you will be given a certificate of
completion.
SUMMARY OF LEARNING OUTCOMES:
Upon completion of the module you should be able to:
LO 1. Plan and prepare for configuration
LO 2. Configure computer systems and networks
LO 3. Inspect and test configured computer systems and networks

PRE-REQUISITE:

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PC Operation

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TECHNICAL TERMS
Network

is a communications system connecting two or

more computers.

Topology

map of a network

Local Area Network- the smallest of the three network types,

consist of PCs
connected together within a limited area, such as
within the same building, floor or department.
Wide Area Network network that connects users across large distances,
and other crosses the geographical boundaries of cities
or state.
Metropolitan Area Network are network that spans no more
than 50 miles.
It is design to connect LANs spanning a town or
city
Peer-to-peer network a network architecture in which driver files and
printers on every PC can be available to every other PC
on the network.

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Internet

abbreviation for internetwork. A set of computer networks

made up of a large number of smaller networks.

Intranet

set of interconnected networks using the Internet Protocol

E-mail

electronic messages we received via internet

Modem

(Modulator-Demodulator) The modem is a

device that allows a given computer to share data
or otherwise a device which let computers
exchange information

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Bluetooth

wireless connection used to send and receive messages

LAN Card

Local area network interface card.

NIC

Network Interface Card The PC expansion board

that plug into a personal computer or server and
works with the network operating system to
control the flow of information over the network.
any computer that makes access to files, printing,
communications, or other services available to users of
the network.

Server

Workstation

is any network computer that connects to and

request resources from a network

Policies

approach, code, system, guidelines, theory, line

Protocol

refers to the specific standards governing the

sending and receiving of data.

Peers

mean any computer sharing the same protocol

layer with another computer.

Network Server is a powerful computer whose sole purpose is to

serve network clients.

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Network Switch

It helps determine how data moves over

large networks.

Network Bridge

divides network into smaller, more

manageable sections helping reduce network
traffic.

Port hub /Port

is a connector on the back of a computer or other

device. A port is either a serial port or a parallel
port.

Network Hub

a hardware device that all PCs on a network are

connected to by cabling. The hub manages

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receiving and transmitting data from networked

services.
Stackable Hubs work just like standalone hubs, except that several
of them can be stacked (connected) together,
usually by short lengths of cable.
Standalone Hubs
are single products with a number of ports.
It is usually
include some method of linking them to other
standalone hubs for network expansion.
Active Hubs

amplify or boost signals

Passive Hubs
simply connects various cables
Intelligent Hubs
select which path a specific signal will travel
Modular Hubs

are popular in networks because they are easily

expanded and always have management option. It
is purchased as chassis, or card cage, with
multiple card slots, each of which accepts a
communication card, or module

Wireless Hubs are hubs designed for the home

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Repeater

a device that strengthen signals and allow then to

stay clear over longer distances.

Host

any computer whether mainframe, server, or even

PC that acts as an information source on a
network.

Mainframe

A powerful multi-user computer capable of

supporting many hundreds or thousands of users
simultaneously.

Minicomputer

A multi-user computer capable of supporting up to

hundreds of users simultaneously.

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Microcomputer (Personal computer) - A small, single-user

computer based on a microprocessor.
Laptop computer
A small, portable computer -- small enough
that it can sit
on your lap.
Notebook computer - An extremely lightweight personal
computer that weighs less than 6 pounds and are
small enough to fit easily in a briefcase.
Sub notebook computer - A portable computer that is slightly
lighter and
smaller than a full-sized notebook computer.
Typically, sub notebook computers have a smaller
keyboard and screen, but are otherwise equivalent
to notebook computers.
PDA

abbreviation for Personal Digital Assistant; a tiny penbased palm top computer that combines fax, e-mail and
simple word processing into an easy-to-use unit that fits,
into pocket.

Software

an application program or an operating system that

computer execute

Application Software - enables you to perform specific taskssolve

problems, perform work, or entertain yourself.
Operating System (OS)- software that controls the allocation and
use of programs and data that a computer uses.

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BIOS

Basic Input/Output System, chip that controls the

most basic functions of the computer and
performs a self-test every time you turn it on.

Motherboard

contains the CPU, BIOS, Memory, mass storage

interfaces, serial and parallel ports, expansion slot

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and all the controllers required to control standard

peripheral devices such as the display screen,
keyboard and disk drive
Storage Media

devices use to store data from the computer.

USB

abbreviation for Universal Serial Bus

Flash drive

storage device that can retain data without

electrical power.

Hard-disk drive

is a storage device that stores billions of

characters of data on a non-removable disk.

Graphic tablet objects are drawn using a pen or a puck. The puck
is
technically a tablet cursor, not a mouse.
Joy Stick

a hand-held control stick that allows a player to

control the movements of a cursor on a computer
screen or a symbol in a video game.

Fax

abbreviation of facsimile; the electronic transmission of

copies of documents for reproduction at a remote
location.

Multimedia

is the combination of different types of

communication media (sound, print, video, and so
on)

Printer

It is a piece of hardware that produces a paper

copy (also known as (hardcopy) of the
information generated by the computer.
Random Access Memory, is a primary memory.
This memory is used inside the computer to hold
programs and data while it is running.

RAM

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Multitester

is an instrument use to measure voltage, current

and resistance.

RJ 45

is the connector plugged into the NIC ports on

computers and often connecting the main
networking hardware together.

Router

a device that forwards data packets between Local

or Wide Area Network groups.

Scanner

it is an input device that read text or illustration

printed on paper, translates the information into a
form that a computer can use.

Sound Device Driver Installer / Sound and Audio Devices A

windows XP
Control Panel applet, called Sounds, and
Multimedia in Windows 2000, for configuring the
systems sound card.

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UTP

(Unshielded Twisted Pair) least expensive and

most popular network media.

Video Camera

camera using videotape: a camera that records

onto videotape

Static

The discharge of electricity between two objects

with different electrical potential

OH &S

Occupational Health & Safety

Anti-Static

A tool that prevents the build-up of static

electricity

Coverall

apparel suit worn to protect the body

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Goggles

GSNSAT

A large spectacles, with shields around the rims,

for protecting the eyes from dust, excessive light,
wind, etc.

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Program/ Course : Computer Hardware Servicing NC II

Unit of Competency : Configure Computer System and Networks
Module
: Configuring Computer System and Networks

Learning Outcome # 1
Plan and prepare for configuration
Assessment Criteria: (taken from the CBC)
1. Configured computer systems and networks identified from the
Job/Service Order or instructions.
2. Planned and prepared job requirements.
3. Followed OHS policies and procedures of job requirements.
4. Checked computer systems and networks configuration with specified
requirements.
5. Checked necessary tools, equipment materials

CONDITIONS: (taken from the CBC)

The students/trainees must be provided with the following:
1. OH & S policies and procedures
- OH & S policies
- manuals
2. Computer systems and networks
- 1 Server
- Peripherals
- 1 Desktop Computer
3. Materials
- Wires and Cables
- Appropriate Software
- Computer Storage Media
4. Tools
- Pliers
- Philips screw driver
5. Equipment/testing devices
- Computer
6. Personal protective equipment
- Anti-static wrist Strap
Learning Activity Type of Competency: CORE COMPETENCY
Module: CONFIGURING COMPUTER SYSTEMS AND
NETWORKS
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LO.1: Plan and Prepare for Configuration

LEARNING EXPERIENCES
LEARNING ACTIVITIES
SPECIAL INSTRUCTIONS
Read information sheet 2.1-1 OH You may discuss Information sheet
& S Policies and Procedure at
2.1-1 with your peers for better
workplace.
understanding
Watch Video Clip/s
Play Video with a filename OH&S
Policies and Procedure in any of
the workstations 1-5. The file can
be found in the address D:\CHS
NCII\CBLM\UC2
Perform self check 2.1-1
. If you were not able to answer all
Compare your answers with the
items correctly, then retake the selfAnswer Key 2.1-1
check.

Do the assignment 2.1-1

Read information sheet 2.1-2

SOP for computers.
Perform self check 2.1-2
Compare your answers with the
Answer Key 2.1-2.

Read information sheet 2.1-3

Safety Precaution

Perform self check 2.1-3

Compare your answers with the
Answer Key 2.1-3

Read information sheet 2.1-4

What is Server, Peripherals and
Desktop Computer
Watch Video Presentation

Perform self check 2.1-4

Compare your answers with the

Answer Key 2.1-4
Computer Hardware Servicing NC II
Configure Computer System and Networks

Submit the assignment to your

trainer for checking and discussion.

Repeat the self check if you have

wrong answers.

There are a lot of video clips in the

internet regarding Safety
Precaution. For video
presentations, you may browse the
internet for this purpose.

. Repeat the self check if you have

wrong answers.

Using the designated Workstation,

play the video with a filename
What is a Computer Server
located in D:\CHS NCII\CBLM\UC2

Repeat the self check if you have

wrong answers

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Do the assignment 2.1-4

Read information sheet 2.1-5

Materials Needed in Configuring
Computer Systems and Networks
Perform self check 2.1-5

Compare your answers with the

Answer Key 2.1-5

Submit the assignment to your trainer

for checking and discussion

Read information sheet 2.1-6 The

Use of Tools, Equipment and
Testing Devices in Configuring
Computer Systems and Networks
Perform self check 2.1-6

Compare your answers with the

Answer Key 2.1-6
Perform Task Sheet 2.1-6

. Repeat the self check if you have

wrong answers.

. Repeat the self check if you have

wrong answers.
Evaluate your work using the
Performance Criteria Checklist
2.1-6

Information Sheet 2.1-1

OH & S Policies and Procedure at the Workplace
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Learning Objectives:
After reading this Information Sheet, you will be able to:
1. define occupational health and safety
2. identify musculoskeletal problems encountered in working with Computer
systems
3. explain how to handle risks in the task involved
This information sheet covers topics involved in possible health and safety
issues in the workplace. It addresses concerns on the importance of health
and safety of individuals working with computer system and networks. Risk
reduction management is also discussed in order to give learners an idea to
avoid or minimize potential danger/hazard encountered in doing relevant
tasks.
Occupational Health and Safety
Occupational health and safety is a
cross-disciplinary area concerned with
protecting the safety, health and welfare
of people engaged in work or
employment. The goal of all occupational
health and safety programs is to foster a
safe work environment. As a secondary
effect, it may also protect co-workers,
family members, employers, customers,
suppliers, nearby communities, and other
members of the public who are impacted
by the workplace environment. It may
involve interactions among many subject
areas, including occupational medicine,
occupational (or industrial) hygiene,
public
health,
safety
engineering,
chemistry, health physics.
The Occupational Safety and
Health Office (OS&H) is responsible for the implementation of Edith Cowan
University's Safety and Health Framework, including relevant Policies and
Procedures such as Hazard Identification and Accident Reporting Polices.
The OS&H office provides advice and assistance to the network of OS&H
Representatives and OS&H Committees.
The OS&H office is able to provide assistance and guidance on matters such as
OS&H legislation, hazard Identification, Risk Analysis and Control, safe systems of
work, Ergonomics, Manual Handling and Return to Work Programs.
Safety
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Safety is the state of being "safe" (from French sauf), the condition of
being protected against physical, social, spiritual, financial, political,
emotional, occupational, psychological, educational or other types or
consequences of failure, damage, error, accidents, harm or any other event
which could be considered non-desirable. Safety can also be defined to be
the control of recognized hazards to achieve an acceptable level of risk. This
can take the form of being protected from the event or from exposure to
something that causes health or economical losses. It can include protection
of people or of possessions.
Health
Health is the level of functional and/or metabolic efficiency of a living
being. In humans, it is the general condition of a person in mind, body and
spirit, usually meaning to being free from illness, injury or pain (as in good
health or healthy). The World Health Organization (WHO) defined health in
its broader sense in 1946 as "a state of complete physical, mental, and social
well-being and not merely the absence of disease or infirmity." Although this
definition has been subject to controversy, in particular as having a lack of
operational value and the problem created by use of the word "complete", it
remains the most enduring.[4] Classification systems such as the WHO Family
of International Classifications, which is composed of the International
Classification of Functioning, Disability and Health (ICF) and the International
Classification of Diseases (ICD), are commonly used to define and measure
the components of health.
Quality of life
The term quality of life is used to evaluate the general well-being of
individuals and societies. The term is used in a wide range of contexts,
including the fields of international development, healthcare, and politics.
Quality of life should not be confused with the concept of standard of living,
which is based primarily on income. Instead, standard indicators of the quality
of life include not only wealth and employment, but also the built environment,
physical and mental health, education, recreation and leisure time, and social
belonging.

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Computer Health and Safety

The Law
The number of computers in the workplace has increased rapidly over the
last few years and it is now quite normal for most staff in voluntary
organizations to be exposed to computer usage. The Health and Safety at
Work Act lays down legal standards for computer equipment and requires
employers to take steps to minimize risks for all workers. Workers have
received substantial damages for injuries caused through use of computers
where the employer could have foreseen the risk but did nothing about it. The
main regulations covering the use of computer equipment include:

Health & Safety (Display Screen Equipment) Regulations 1992

Management of Health & Safety at Work Regulations 1992

Provision and Use of Work Equipment Regulations 1992

Workplace (Health, Safety and Welfare) Regulations 1992

Improving health and safety practice should be taken seriously, although it need not
take much time or expense. Measures students should take include:

Understanding the law - make sure someone in your organization has a

health and safety brief covering all areas, not just computers.

Being aware of the health risks - the government officially recognizes some of
the risks although there are some grey areas you'll need to make up your own
mind about.

Assessing the risks - using procedures set out in the law - be systematic and
get help if you need it. Get a health and safety audit done by a competent
organization if necessary.

Taking steps to minimize the risks - this may only involve taking simple
measures.

Training all users to recognize the risks - if people aren't aware of the dangers
they can't take adequate precautions to protect their health.

Taking users views seriously - if users feel there is something wrong there
often is.

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The Risks
With the increase in computer use, a number of health and safety
concerns related to vision and body aches and pains have arisen. Many
problems with computer use are temporary and can be resolved by adopting
simple corrective action. Most problems related to computer use are
completely preventable. However it is important to seek prompt medical
attention if you do experience symptoms including:

continual or recurring discomfort

aches and pains

throbbing

tingling

numbness

burning sensation

or stiffness

Seek help even if symptoms occur when you are not working at your computer.
Laptop computers can present particular problems due to small screens,
keyboards and inbuilt pointing devices (e.g. a small portable mouse or
touchpad). Prolonged use of laptops should be avoided. If using a laptop as a
main computer (i.e. use as a normal desktop computer in addition to use as a
portable), it is advisable to use the laptop with a docking station. This allows
an ordinary mouse, keyboard and monitor to be used with the laptop. The
main risks associated with using computers include:

Musculoskeletal problems

Eye strain and a greater awareness of existing eye problems

Rashes and other skin complaints have also been reported, although it is
thought these are caused by the dry atmosphere and static electricity
associated with display units rather than by the display units themselves.
There are potential risks from radiation though this is a contentious area.

MUSCULOSKELETAL PROBLEMS
These can range from general aches and pains to more serious problems and
include:
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Upper limb disorders such as repetitive strain injury (RSI) tenosynovitis and
carpal tunnel syndrome - by far the most important as it can quickly lead to
permanent incapacity

Back and neck pain and discomfort

Tension stress headaches and related ailments

These types of problem can be caused by:

Maintaining an unnatural or unhealthy posture while using the computer

Inadequate lower back support

Sitting in the same position for an extended period of time

An ergonomically poor workstation set up

EYE STRAIN
Computer users can experience a number of symptoms related to vision including:

Visual fatigue

Blurred or double vision

Burning and watering eyes

Headaches and frequent changes in prescription

glasses
Computer work hasn't been proven to cause
permanent eye damage, but the temporary
discomfort that may occur can reduce productivity,
cause lost work time and reduce job satisfaction.
Eye problems are usually the result of visual
fatigue or glare from bright windows or strong light
sources, light reflecting off the display screen or
poor display screen contrast.

Prevention is better than cure.

Several relatively straightforward precautions can be taken by
computer users to avoid problems.
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AVOIDING MUSCULOSKELETAL PROBLEMS

General precautions to avoid musculoskeletal problems include:

Taking regular breaks from working at your computer - a few minutes at least
once an hour

Alternating work tasks

Regular stretching to relax your body

Using equipment such as footrests, wrist rests and document holders if you
need to

Keeping your mouse and keyboard at the same level

Avoiding gripping your mouse too tightly - hold the mouse lightly and click
gently

Familiarize yourself with keyboard shortcuts for applications you regularly use
(to avoid overusing the mouse)
It is also important to have your workstation set up correctly. Your
workstation includes monitor, keyboard, mouse, seating, desk, and where
appropriate, footrest (to enable you to put your feet flat if they would otherwise
not reach the floor), wrist rest, and document holder. Monitors should:

Swivel, tilt and elevate - if not use an adjustable stand, books or blocks adjust
the height

Be positioned so the top line of the monitor is no higher than your eyes or no
lower than 20 below the horizon of your eyes or field of vision

Be at the same level and beside the document holder if you use one

Be between 18 to 24 inches away from your face

Keyboards should:

Be detachable and adjustable (with legs to adjust angle)

Allow your forearms to be parallel to the floor without raising your elbows

Allow your wrists to be in line with your forearms so your wrists does not need
to be flexed up or down
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Include enough space to rest your wrists or should include a padded

detachable wrist rest (or you can use a separate gel wrist rest which should
be at least 50 mm deep)

Be placed directly in front of the monitor and at the same height as the
mouse, track ball or touch pad

Chairs should:

Support the back - and have a vertically adjustable independent back rest that
returns to its original position and has tilt adjustment to support the lower back

Allow chair height to be adjusted from a sitting position

Be adjusted so the back crease of the knee is slightly higher than the pan of
the chair (use a suitable footrest where necessary)

Be supported by a five prong caster base

Have removable and adjustable armrests

Have a contoured seat with breathable fabric and rounded edges to distribute
the weight and should be adjustable to allow the seat pan to tilt forward or
back

Tables and desks should:

Provide sufficient leg room and preferably be height adjustable

Have enough room to support the computer equipment and space for
documents

Be at least 900 mm deep

Have rounded corners and edges

REFERENCES:
Internet

Victorian Work Cover Authority, Getting Started with Workplace

Health and Safety,

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http://www.worksafe.vic.gov.au/info/__data/assets/pdf_file/0015/
21822/GS_Policies.pdf, Accessed: April 10, 2013

http://www.wrla.org/images/PDFs/Health_and_Safety_Manual_Sampl
e.pdf, Accessed: January 4, 2013

Joanna Weekes, 7 Advantages of Having Effective Workplace

Health and Safety Procedures and Policies, Health and Safety
Magazine, January 2013, volume 10, pp. 1-10

Magazines

Computer Hardware Servicing NC II

Configure Computer System and Networks

Date Compiled:
April 10, 2013

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Self Check 2.1-1

OH & S Policies and Procedure at the Workplace
Direction: Read the questions carefully and choose the best answer. Write only the
letter on the space provided.
________ 1. OH & S stands for?
a. Occupation Houses and Street
b. Occupation Health and Safety
c. Office Health and Safety
________ 2.It is used to evaluate the general well-being of individuals and societies.
The term is used in a wide range of contexts?
a. Safety
b. Health
c. Quality of life
________ 3. It is the level of functional and/or metabolic efficiency of a living being.
In humans, it is the general condition of a person in mind, body and spirit, usually
meaning to being free from illness, injury or pain?
a. Safety
b. Health
c. Quality of life
________ 4. It is the condition of being protected against physical, social, spiritual,
financial, political, emotional, occupational, psychological, educational or other types
or consequences of failure, damage, error, accidents, harm or any other event which
could be considered non-desirable?
a. Safety
b. Health
c. Quality of life
________ 5. The area concerned with protecting the safety, health and welfare of
people engaged in work or employment?
a. cross-disciplinary
b. X- disciplinary
c. OH & S disciplinary
Computer Hardware Servicing NC II
Configure Computer System and Networks

Date Compiled:
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ANSWER KEY 2.1-1

1. b
2. c
3. b
4. a
5. a

Computer Hardware Servicing NC II

Configure Computer System and Networks

Date Compiled:
April 10, 2013

Document No.:

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