5.1 Analisis Blok
5.1 Analisis Blok
1 Verifikasi Model
Executive
eksponensial.
Timer
D
sensor
Set atribute
Get Atribut
Input random
lamanya suatu kegiatan secara acak sesuai peluang-peluang yang ada. Data
random yang dimasukkan biasanya berupa empirical table dengan berbagai
Combine
Exit (4)
Uji T
1. Rataan Waktu Tunggu Antrian
a. Fasilitas A
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for
Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variabl
e1
3.5E+0
8
8.67E+
16
30
0.3444
2
Variable 2
508.622666
7
100460.847
4
30
0
29
6.5153
3
1.96E07
1.6991
27
3.91E07
2.0452
3
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < -2,04523
6. Keputusan: Tolak H0 karena 6,51533 > 2,04523 dan 6,51533 > 2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
b. Fasilitas B
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
365750898
2
3.12048E+
18
30
0.0223774
6
Variable 2
3596.250667
1298369.863
30
0
29
11.340566
14
1.76557E12
1.6991270
27
3.53113E12
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: tolak H0 karena 11,34056614 > 2,04523 dan
11,34056614 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
c. Fasilitas C
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
27521278
93
2.39021E
+18
30
0.2548915
27
Variable 2
230.9246
667
11573.23
694
30
0
29
9.7501423
36
5.84042E11
1.6991270
27
1.16808E10
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: tolak H0 karena 9,750142336 > 2,04523 dan
9,750142336 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
277535920.
4
8.40522E+
14
30
0.04424209
4
Variable 2
268.7743
333
859.7292
116
30
0
29
52.4330151
5
1.37484E30
1.69912702
7
2.74967E30
2.04522964
2
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: tolak H0 karena 52,43301515 > 2,04523 dan
52,43301515 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
b. Teller 2
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
281500359.
3
4.35969E+
14
30
0.29263785
8
Variable 2
263.793
629.2847
666
30
0
29
73.8433526
5
7.20084E35
1.69912702
7
1.44017E34
2.04522964
2
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: tolak H0 karena 73,84335265 > 2,04523 dan
73,84335265 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki memiliki
rataan yang sama
c. Teller 3
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
257910424
.9
4.66762E+
15
30
0.1865223
24
Variable 2
270.185
563.3091
569
30
0
29
20.676706
53
3.325E-19
1.6991270
27
6.65001E19
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: tolak H0 karena 20,67670653 > 2,04523 dan
20,67670653 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
d. Teller 4
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Variable 1
265325982
.6
3.04702E+
15
30
0.1892686
55
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
Variable 2
275.14
557.0241
586
30
0
29
26.327045
64
4.2587E-22
1.6991270
27
8.51741E22
2.0452296
42
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan:
tolak
H0
karena
26,32704564
>
2,04523
e. Teller 5
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
243937257.
7
8.90376E+
15
30
0.24527667
5
Variable 2
268.0386
667
718.2978
671
30
0
29
14.1596141
2
7.3598E-15
1.69912702
7
1.47196E14
2.04522964
2
5. Daerah kritis:
t Stat > t Critical two-tail
f. Frontliner 1
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
83368166
96
4.18427E
+18
30
0.1464226
Variable
2
895.8876
67
1067.358
15
30
0
29
22.322906
97
4.09475E20
1.6991270
27
8.1895E20
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: tolak H0 karena 22,32290697
g. Frontliner 2
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
FL 2
t-Test: Paired Two Sample for Means
Variable 1
7906494734
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
8.29738E+18
30
-0.185131053
Variable
2
905.889
850.3635
75
30
0
29
15.03398813
1.58426E-15
1.699127027
3.16851E-15
2.045229642
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: tolak H0 karena 15,03398813 > 2,04523 dan
15,03398813 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
h. Cust Service
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Variable 1
Variable
2
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
43256122
28
3.16622E
+18
30
0.0532274
89
511.03
361.7626
76
30
0
29
13.314900
5
3.47971E14
1.6991270
27
6.95942E14
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: tolak H0 karena 13,3149005 > 2,04523 dan
13,3149005 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
3. Utilitas Server
a. Teller 1
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variable 1
0.983191
Variable 2
0.903
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
0.0002575
81
30
0.0571439
45
0.0034148
28
30
0
29
7.3560212
29
2.09723E08
1.6991270
27
4.19446E08
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: Tolak H0 karena 7,356021229 > 2,04523 dan
7,356021229 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
b. Teller 2
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Variable 1
Mean
Variance
Observations
0.978538
0.0003162
59
30
Variable 2
0.9406666
67
0.0012754
02
30
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
0.0925093
67
0
29
5.4025602
87
4.14478E06
1.6991270
27
8.28955E06
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: Tolak H0 karena 5,402560287 > 2,04523 dan
5,402560287 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
c. Teller 3
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Variable 1
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
0.972626
0.0005403
93
30
0.1028763
88
0
Variable 2
0.9643333
33
0.0004736
78
30
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
29
1.5057074
96
0.0714789
45
1.6991270
27
0.1429578
89
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: tolak H0 karena 1,505707496 > 2,04523 dan
1,505707496 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
d. Teller 4
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Variable 1
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
0.966216
0.0005687
54
30
0.1415424
48
0
29
Variable 2
0.9256666
67
0.0018943
68
30
4.7685506
76
2.41259E05
1.6991270
27
4.82518E05
2.0452296
42
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: Tolak H0 karena 4,768550676 > 2,04523 dan
4,768550676 < -2,04523
7. Kesimpulan: Kedua hasil uji simulasi tidak memiliki rataan yang
sama
e. Teller 5
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Variable 1
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
0.955692
0.0014312
46
30
0.1208728
31
0
29
0.1276216
79
Variable 2
0.9546666
67
0.0007567
82
30
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
0.4496646
2
1.6991270
27
0.8993292
4
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: Jangan tolak H0 karena 0,127621679 < 2,04523 dan
0,127621679 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi memiliki rataan yang sama
f. Frontliner 1
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
Variable 1
0.962640
523
0.001575
771
30
0.045040
542
0
29
0.674816
648
0.252568
553
1.699127
027
Variable 2
0.956
0.00146620
7
30
P(T<=t) two-tail
t Critical two-tail
0.505137
106
2.045229
642
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: Jangan Tolak H0 karena 0,674816648 < 2,04523 dan
0,674816648 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi memiliki rataan yang sama
g. Frontliner 2
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
0.975321
005
0.000916
833
30
0.165889
79
0
29
0.053146
788
0.478989
69
1.699127
027
0.957979
38
2.045229
Variable 2
0.97566666
7
0.00059781
6
30
642
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
6. Keputusan: Jangan tolak H0 karena -0,053146788 < 2,04523 dan
-0,053146788 > -2,04523
7. Kesimpulan: Kedua hasil uji simulasi memiliki rataan yang sama
h. Cust Service
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
0.551469
767
0.008228
601
30
0.028687
958
Variable 2
0.53733333
3
0.00801333
3
30
0
29
0.616455
395
0.271201
671
1.699127
027
0.542403
342
2.045229
642
5. Daerah kritis:
t Stat > t Critical two-tail
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
48.933333
33
491.78850
57
30
0.0870760
03
Variable 2
500.3333
333
523.8160
92
30
0
29
81.195552
31
4.6511E36
1.6991270
27
9.3022E36
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail
b. Fasilitas B
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
Variable 1
25.733333
33
74.409195
4
30
0.0546582
44
0
29
21.474477
17
1.18384E19
1.6991270
27
2.36769E19
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
Variable 2
60.8
8.303448
276
30
c. Fasilitas C
1. H0:
1=2
2. H1:
1 2
3. : 0,05
4. Perhitungan:
t-Test: Paired Two Sample for Means
Variable 1
Mean
Variance
Observations
Pearson Correlation
Hypothesized Mean
Difference
df
t Stat
P(T<=t) one-tail
t Critical one-tail
P(T<=t) two-tail
t Critical two-tail
2.9
0.7827586
21
30
0.1048286
91
0
29
28.554302
2
4.39813E23
1.6991270
27
8.79627E23
2.0452296
42
5. Daerah kritis:
t Stat > t Critical two-tail dan < - t Critical two-tail
t Stat > 2,04523 dan t Stat < - 2,04523
Variable 2
30.13333
333
25.56781
609
30
5.2.1
Uji F
1. Rataan Waktu Tunggu Antrian
a. Fasilitas A
2
1. H0: 1 = 2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
350268946
.3
8.67062E+
16
30
29
8.63084E+
11
3.3348E166
1.8608114
35
Variable 2
508.62266
67
100460.84
74
30
29
b. Fasilitas B
2
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for
Variances
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
36575089
82
3.12048E
+18
30
29
2.40338E
+12
1.1855E172
1.860811
435
Variable 2
3596.250667
1298369.863
30
29
1. H0: 1 = 2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
2752127893
2.39021E+18
30
29
Variable 2
230.92466
67
11573.236
94
30
29
F
P(F<=f) one-tail
F Critical one-tail
2.06529E+14
1.0681E-200
1.860811435
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for
Variances
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
27753592
0.4
8.40522E
+14
30
29
9.77659E
+11
5.4717E167
1.8608114
35
Variable 2
268.7743
333
859.7292
116
30
29
b. Teller 2
2
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for
Variances
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
28150035
9.3
4.35969E
+14
30
29
6.928E+1
1
8.0728E165
1.8608114
35
Variable 2
263.793
629.2847
666
30
29
c. Teller 3
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for
Variances
Mean
Variable 1
25791042
Variable 2
270.185
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
4.9
4.66762E
+15
30
29
8.28607E
+12
1.9045E180
1.8608114
35
563.3091
569
30
29
d. Teller 4
2
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for
Variances
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
26532598
2.6
3.04702E
+15
30
29
5.47018E
+12
7.849E178
1.8608114
35
Variable 2
275.14
557.0241
586
30
29
e. Teller 5
2
1. H0: 1 = 2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for
Variances
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
24393725
7.7
8.90376E
+15
30
29
1.23956E
+13
5.5391E183
1.8608114
35
Variable 2
268.0386
667
718.2978
671
30
29
f. Frontliner 1
2
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for Variances
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable
1
8336816
696
4.1843E+
18
30
29
4.9206E+
15
1.152E220
1.860811
44
Variable
2
905.889
850.3635
75
30
29
g. Frontliner 2
2
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for Variances
Mean
Variance
Variable
1
7906494
734
8.2974E+
18
Variable
2
905.889
850.3635
75
Observations
df
F
P(F<=f) onetail
F Critical onetail
30
29
9.7574E+
15
5.629E225
1.860811
44
30
29
h. Cust Service
2
1. H0: 1 = 2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
432561222
8
3.16622E+
18
30
29
8.75219E+
15
2.7236E224
1.8608114
35
Variable
2
511.03
361.7626
76
30
29
3. Utilitas Server
a. Teller 1
2
1. H0: 1 = 2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
Mean
Variance
Observation
s
df
F
P(F<=f)
one-tail
F Critical
one-tail
Variabl
e1
0.9831
91
0.0002
58
Variabl
e2
30
29
0.0754
3
2.92E10
30
29
0.903
0.0034
15
0.5374
b. Teller 2
2
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for Variances
Mean
Variance
Observation
s
df
F
P(F<=f)
one-tail
F Critical
one-tail
Variabl
e1
0.9785
38
0.0003
16
Variabl
e2
0.9406
67
0.0012
75
30
29
0.2479
68
0.0001
67
30
29
0.5374
c. Teller 3
2
1. H0: 1 = 2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
Mean
Variance
Observation
s
df
Variabl
e1
0.9726
26
0.0005
4
Variabl
e2
0.9643
33
0.0004
74
30
29
30
29
F
P(F<=f)
one-tail
F Critical
one-tail
1.1408
43
0.3625
6
1.8608
11
d. Teller 4
2
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for Variances
Mean
Variance
Observation
s
df
F
P(F<=f)
one-tail
F Critical
one-tail
Variabl
e1
0.9662
16
0.0005
69
Variabl
e2
0.9256
67
0.0018
94
30
29
0.3002
34
0.0008
95
30
29
0.5374
e. Teller 5
2
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for Variances
Mean
Variance
Observation
s
df
F
P(F<=f)
one-tail
F Critical
one-tail
Variabl
e1
0.9556
92
0.0014
31
Variabl
e2
0.9546
67
0.0007
57
30
29
1.8912
27
0.0457
91
1.8608
11
30
29
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for
Variances
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
0.9626405
23
0.0015757
71
30
29
1.0747259
73
0.4237312
87
1.8608114
35
Variable 2
0.956
0.0014662
07
30
29
g. Frontliner 2
2
1. H0: 1 = 2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
0.9753210
05
0.0009168
33
30
29
1.5336377
65
0.1277036
32
1.8608114
35
Variable 2
0.9756666
67
0.0005978
16
30
29
h. Cust Service
2
2
1. H0: 1 = 2
2
2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for
Variances
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variable 1
0.5514697
67
0.0082286
01
30
29
1.0268636
27
0.4717926
17
1.8608114
35
Variable 2
0.5373333
33
0.0080133
33
30
29
1. H0: 1 = 2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
F-Test Two-Sample for Variances
Mean
Variance
Observations
df
F
P(F<=f) onetail
F Critical onetail
Variabl
e1
47.481
48
435.64
39
27
26
0.8316
73
0.3191
49
0.5242
73
Variabl
e2
500.33
33
523.81
61
30
29
b. Fasilitas B
2
2
2. H0: 1 = 2
2
2
3. H1: 1 2
4. : 0,05
5. Perhitungan:
F-Test Two-Sample for Variances
Mean
Variance
Observations
df
Variabl
e1
25.733
33
74.409
2
30
29
Variabl
e2
60.8
8.3034
48
30
29
F
P(F<=f) onetail
F Critical onetail
8.9612
4
3.5E-08
1.8608
11
c. Fasilitas C
2
1. H0: 1 = 2
2. H1: 1 2
3. : 0,05
4. Perhitungan:
2.9
0.7827
59
30
29
0.0306
15
Variabl
e2
30.133
33
25.567
82
30
29
2E-15
0.5374