Anda di halaman 1dari 1

Relating to Customer Needs TOASTMASTERS ®

INTERNATIONAL
Preparing for Toastmasters Visits
Features Benefits Individual Value Company/Organization Value
“We have ... ” “Results in... ” “Which means . .. ” “Which means .. . ”

" " ( $) $ "# " '$ ) & $

"$ & # # "$ $ " % $ $& ) % $


$& " # $ $ & ") $$ " "#

) $ " $& $ # ( " " " $ " & "


& " "# " "

# !% ) $$ " %#$ " % $

& % $ # #$ # # " # # ' " ## " " % $& $ #


#$"% $ & #$& $ "

$ " # # " $ " % " & "# # # $& $ #

% $ $ # $# # $& ) $ # " # " % $ & $)


#

" % #% "$ & &" $ $ # % $$ " $ ' "


#$& $ # " " & " $ $

"" # "# & $ "# " '$ $$ " "#


"$% $ # " " & $

& #$ $ #$ $& ## # $ & " $%" & #$ $ # $ & " $%" & #$ $

87