MATTSTOCKDILL

1770 92nd Street Unit 13103

West Des Moines, Iowa 50266
C: 515.577.5859
E: mattstockdill@yahoo.com

OBJECTIVE

Position with company whose mission is to provide its customers with a great experience by
providing its associates with a great experience through training, development, and accountabillity.

EDUCATION

Drake University, Des Moines, Iowa.

Completed Magazine Journalism major, working towards completing electives for BAJMC degree.

CAREER EXPERIENCE

Store Manager
OfficeMax #6410
2700 Ingersoll Avenue
Des Moines, Iowa 50312

June 2009 to present

Charged with a leading a team of 4 second level managers and a store team
16 retail Store and Print Center sales consultants focusing in areas of truly
differentiated customer service, foundationally right store, and high level of
leader and people accountability.
Successfully completed Office Depot store conversion and SKU
harmonization in 2015.
Currently at a 2.7% comp increase for 2016 with a core focus building
customer conversion and increasing average ticket despite decrease in
customer traffic.
Finished 2015 with a 1.3% comp increase with a $45K build back in sales
during Back to School and the fourth quarter.
Largest Print Center in Des Moines/Southern Minnesota district serving
some of the largest state government, local government, and local education
institution contract accounts in Des Moines and Iowa.
Top total store gross margin percent of all stores in district at 40%
Achieved flat comp during 2013 Back to School peak business compared to
2008 pre-recession numbers.
Beat Black Friday Weekend 2013 retail industry trend that was down 2.9%
and grew our business 1% for the three days and 6% for the week.

Store Manager
OfficeMax #1480
6305 Mills Civic Parkway
West Des Moines, Iowa 50266

June 2008 to June 2009

Commanded a OfficeMax new Advantage Next prototype store.
In 2008, moved a store from 707 in the company to 21st in the company in
selling metrics; received ClubMax honors for sales performance. Of 52
ClubMax Store Managers, in the top ten for average ticket LY improvement.
Finished fiscal May 2009 4th in company out of 944 stores in Selling Report
metrics.

Assistant Store Manager - Sales

OfficeMax #1480
6305 Mills Civic Parkway
West Des Moines, Iowa 50266

September 2006 to present

Act as a quarterback on the sales floor to ensure timely engagement, a
quality and thorough interview process, and trustworthy & knowledgeable
solution solving to help our customers do their best work by the entire store
team.
Execute a ground zero training approach to the consultative selling process
to equip associates and supervisors with real-time feedback, training, and
coaching.
Create a atmosphere of ownership by training the 'why' and 'how' and what
they mean to meet and exceed sales and selling metrics expectations in order
to drive business and profit.
Partner with fellow Assistant Store Managers in Logistics and Impress to
share execution strategy in areas of full store, a clean store environment, store
presentation, and internal canvassing to drive print-on-demand opportunities.

OfficeMax #30
2900 University Avenue
West Des Moines, Iowa 50266

MATTSTOCKDILL
CAREER EXPERIENCE

SOFTWARE
KNOWLEDGE

Sales Supervisor
Furniture Specialist
Store Associate
OfficeMax #30
2900 University Avenue
West Des Moines, Iowa 50266

August 2006 to September 2006

July 2005 to August 2006
Coach associates in areas of sales leading, boundless sales
communication, and 100% customer contact in key selling areas.
Drive MaxAssurance replacement and service contacts,
MaxPerks rewards program, and OfficeMax credit cards through
training, role playing, and validation.
Train associates to deliver all-inclusive sales presentations
focusing on selling the complete solution to build the sale.
Visually merchandise and position product displays in effective
selling locations to drive sales, ensure complete sale set-up, and
perform time daily price changes and clearance markdowns.

Sales Area Manager - Home Store

Younkers #414
101 Jordan Creek Parkway
West Des Moines, Iowa 50266

February 2004 to April 2005

Hired 26 home store associates and completed grand opening
blitz for new Jordan Creek Younkers concept store.
Trained team in areas of customer engagement, product
knowledge, visual merchandising, and gift registry.
Consistently led store in opening new Younkers charge accounts.
Exceeded fall 2004 gift registry plan by 105%.
Lowest associate turnover of any sales team in store.

Stockroom Coordinator
Pier 1 Imports #892
8801 University Avenue
Clive, Iowa 50325

September 2002 to February 2004

Planned and executed truck processing and stock flow in terms
of productive customer engagement.
Developed strategies in merchandise processing for sales,
delegated and directed associates to ensure productivity.
Worked with management team in training associates in
areas of merchandising, product knowledge, and customer
engagement.
Awarded Store Sales Associate of the Month, September 2002
and December 2003.

Store Manager
Pier 1 Imports #356
2602 Crossroads Boulevard
Waterloo, Iowa 50702

July 2001 to June 2002

Trained and developed associate staff in areas of sales and
service, focusing on meeting standards of customer engagement.
Developed assistant managers to train staff, communicate
expectations, and hold staff accountable through follow-up.
Planned and implemented visual transitions according
to company standards and store best-seller reports.
Hired staff using structured interview process to obtain best
qualified associates & assistant managers to meet store needs.

Sales Manager
Assistant Manager
Sales Associate
Pier 1 Imports #892
8801 University Avenue, Building F
Clive, Iowa 50325

November 2000 to June 2001

September 2000 to November 2000
July 2000 to September 2000
Trained, orientated, and scheduled sales associates.
Visual merchandising of shelf goods and furniture groups
according to Pier 1 standards.
Worked with management team to build Pier 1 Preferred Card
conversion percentage.

Mac OS and Windows platforms using:

Acrobat, InDesign, Illustrator, Photoshop, Microsoft Word, Excel, and Powerpoint.