An Internship Report

On
..

POKHARA UNIVERSITY
Faculty of Management

In the partial fulfillment of the requirement for the degree of

Bachelor in Computer Information System [BCIS] awarded by Pokhara University

Submitted By
Susan Shrestha
Symbol No: 13080029
PU Registration Number: 2012-2-08-0152

Submitted To
Nobel College
Faculty of Management
POKHARA UNIVERSITY

Kathmandu, Nepal

POKHARA UNIVERSITY

BACHELOR OF COMPUTER INFORMATION SYSTEM [BCIS]

RECOMMEDATION
This is to certify that the internship report on .

Submitted By
Mr. Susan Shrestha
Symbol No:13080029
P.U. Reg. Number: 2012-2-08-0152
Entitled

INTERNSHIP REPORT ON

In Rastriya Banijya Bank Ltd.

Has been prepared as approved by Nobel College.
This internship report is forwarded for examination to Pokhara University
Date: 27th May 2016.

_____________________
Mr. Kamal Pd Regmi
Principal
Page | 2

Page | 3

APPROVAL SHEET
POKHARA UNIVERSITY
Approval
The major organization Internship Report titled

Submitted By:
Mr. Susan Shrestha
Roll No:13080029
PU Registration No:2012-2-08-0152
Submitted towards partial fulfillment of the requirement for the degree of
Bachelor in Computer Information System (BCIS)
Has been approved by following panel of examination

S.N.

Name

Designation

Signature

Date

Page | 4

ACKNOWLEDGEMENT
I have put on my best effort and our sincere hard works in making this internship report
of Bachelor of Computer Information System (BCIS) assigned by Pokhara University an
effective one. This report has been prepared with the help of my study and experience
gained during the internship period. I have also acquired a lot of pragmatic knowledge
while devising this task. However, it would not have been possible without the kind
support and help of Rastriya Banijya Bank Limited by accepting my application to work
as an intern and placing me in. My special acknowledgment also goes towards Mr.
Debesh Lohani, Head of IT department and also to my respected supervisor Mr. Bikash
Giri and all other senior staffs of the Rastriya Banijya Bank Limited, central office, for
their kind assistance continuous support, guidance, and supervision.
My thanks and appreciation also goes to my entire college, Nobel College and Mr.
Ramesh Banjade and Mr. Anish Singh Maharjan who helped me in preparing this report.
Their incessant suggestion and guidance from the beginning to the end is really an
appreciable effort I would like to express my gratitude to those people who have
throughout extended their help directly or indirectly in various ways in order to complete
this report on time. All the suggestions and guidelines are greatly appreciated with heart.

______________
Susan Shrestha
BCIS 7th Semester
Symbol No:13080029

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POKHARA UNIVERSITY
Faculty of Management
Nobel College

DECLARATION
I hereby declare that the internship report on . submitted to Nobel CollegeAffiliated Faculty of Management and Science, Pokhara University is my original work
done in the form of partial fulfillment for the requirement of Bachelor in Computer
Information System [BCIS] under the supervision of Mr. Dipesh Shrestha [HOD], Nobel
College.

______________
Susan Shrestha
BCIS 7th Semester
Symbol No:13080029

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Table of Contents
RECOMMEDATION..........................................................................................................ii
APPROVAL SHEET..........................................................................................................iii
ACKNOWLEDGEMENT..................................................................................................iv
DECLARATION.................................................................................................................v
Table of Contents................................................................................................................vi
LIST OF FIGURES............................................................................................................ix
LIST OF ABBREVIATIONS..............................................................................................x
CHAPTER 1: INTRODUCTION AND METHODOLOGY............................................xii
1.1 Introduction.............................................................................................................xii
1.1.1 Pokhara University...........................................................................................xii
1.1.2 Nobel College...................................................................................................xii
1.1.3 BCIS.................................................................................................................xii
1.1.4 Student Profile..................................................................................................xii
1.1.5 Internship.........................................................................................................xiii
1.2 Background of the study.........................................................................................xiii
1.3 Objective of study..................................................................................................xiii
1.4 Organization of the paper (flow chart of report)....................................................xiv
1.5 Study methodology.................................................................................................xiv
1.6 Scope of the study...................................................................................................xiv
1.7 Limitations of the Study..........................................................................................xv
1.8 Comparative Gantt chart (pre and post)...................................................................xv
CHAPTER 2: ORGANIZATION UNDER STUDY.......................................................xvii
2.1 History (with industry background)......................................................................xvii
2.2 Promoters..............................................................................................................xviii
2.3 Management............................................................................................................xx
2.3.1 Top level management.....................................................................................xxi
2.3.2 Middle level management..............................................................................xxii
2.3.3 Lower level management...............................................................................xxii
2.4 Philosophy (mission, vision and objectives)........................................................xxiii
2.5 Location................................................................................................................xxiv
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2.6 Staffing.................................................................................................................xxiv
2.7 Prouduct and Services rendered...........................................................................xxvi
2.7.1 Loan...............................................................................................................xxvi
2.7.2 Trade Finance...............................................................................................xxvii
2.7.3 Deposit..........................................................................................................xxvii
2.7.4 Remittance...................................................................................................xxviii
2.7.5 Cards and ATMs..........................................................................................xxviii
2.7.6 E-Banking....................................................................................................xxviii
2.7.7 Clearing Bills...............................................................................................xxviii
2.7.8 Others..........................................................................................................xxviii
2.8 Future plans..........................................................................................................xxix
CHAPTER 3:STUDY OF DEPARTMENT AND ROLES OF IT IN EACH
DEPARTMENT...............................................................................................................xxx
3.1 Human Resource Management..............................................................................xxx
3.1.1 Roles of HRM.................................................................................................xxx
3.1.2 Functions of HRM..........................................................................................xxx
3.1.3 Department under HRM.................................................................................xxx
3.1.4 Tools and Technologies used.........................................................................xxxi
3.2 Finance..................................................................................................................xxxi
3.2.1 Roles of finance.............................................................................................xxxi
3.2.2 Functions of finance.....................................................................................xxxii
3.2.3 Department under finance............................................................................xxxii
3.2.4 Tools and Technologies used........................................................................xxxii
3.3 Marketing............................................................................................................xxxii
3.3.1 Roles of marketing.......................................................................................xxxii
3.3.2 Functions of marketing................................................................................xxxiii
3.3.3 Department under marketing.......................................................................xxxiii
3.3.4 Tools and technologies used........................................................................xxxiii
3.4 IT Department....................................................................................................xxxiii
3.4.1 Roles IT department....................................................................................xxxiii
3.4.2 Functions of IT department.........................................................................xxxiv
3.4.3 Department under IT department.................................................................xxxiv
3.4.4 Tools and technologies used........................................................................xxxiv
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3.4.5 Software development life cycle.................................................................xxxvi

CHAPTER 4: ACTIVITIES PERFORMED DURING INTERNSHIP.....................xxxviii
4.1 Hub configuration.............................................................................................xxxviii
4.2 Switch configuration...........................................................................................xxxix
4.3 Server configuration using dynamic IP...................................................................xli
4.4 Router configuration...............................................................................................xlii
4.5 Other task...............................................................................................................xliv
CHAPTER 5: FINDINGS AND CONCLUSION..........................................................xlvii
5.1 SWOT analysis.....................................................................................................xlvii
5.1.1 Strengths........................................................................................................xlvii
5.1.2 Weaknesses....................................................................................................xlvii
5.1.3 Opportunities................................................................................................xlviii
5.1.4 Threats..........................................................................................................xlviii
5.2 IT department analysis........................................................................................xlviii
5.3 Work Achievement.....................................................................................................l
5.4 Findings and conclusions..........................................................................................li
5.5 Critical Observation.................................................................................................lii
References.........................................................................................................................liii

LIST OF FIGURE

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FIGURE 2.3 MANAGEMENT COMPOSITION

13

FIGURE 2.5 LOCATION OF RBB CENTRAL OFFICE

14

FIGURE 2.6. ORGANOGRAM OF RBB

15

FIGURE 3.4.5 WATERFALL MODEL OF SDLC

28

FIGURE 4.1.1 HUB ARCHITECTURAL DESIGN

29

FIGURE 4.1.2 HUB CONFIGURATION

30

FIGURE 4.1.3 HUB CONFIGURATION

30

FIGURE 4.2.1 SWITCH ARCHITECTURAL DESIGN

31

FIGURE 4.2.2 SWITCH CONFIGURATION

31

FIGURE 4.3.1 SERVER ARCHITECTURAL DESIGN

32

FIGURE 4.3.2 DHCP CONFIGURATION

32

FIGURE 4.3.3 SERVER CONFIGURATION

33

FIGURE 4.4.1 ROUTER ARCHITECTURAL DESIGN

33

FIGURE 4.4.2 ROUTER CONFIGURATION

34

FIGURE 4.4.3 ROUTER CONFIGURATION

34

FIGURE 4.5.1 ARCHITECTURAL DESIGN OF RBB

35

FIGURE 4.5.2 ARCHITECTURAL DESIGN OF RBB

35

FIGURE 4.5.3 SWITCH CONFIGURATION

36

FIGURE 4.5.6 SWITCH CONFIGURATION

36

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LIST OF ABBREVIATIONS
RBB

Rastriya Banijya Bank

BCIS

Bachelor of computer information

IT

Information technology

BAFIA

Bank and Financial Institute Act

CA

Compant act

NRB

Nepal rastra bank

UK

United Kingdom

TU

Tribhuwan University

DGM

Deputy general manager

CEO

Chief executive officer

ATM

Automated teller machine

E-banking

Electronic banking

HRM

Human resource management

CMS

Website Content Management System

CRM

Customer Relationship Management

MIS

Management Information System

CCNA

Cisco Certified Network Associate

IDE

Intergrated Development Environment

API

Application Programming Interface

SDLC

System Development Life cycle

RAD

Research and Development

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LAN

Local Area Network

IP

Internet Protocol

SWOT

Strength

Weakness

Oppurtunity

Threats
SDN

software defined networking

VXLAN

virtual extensible lan

SPB

Shortest path bridging

PC

Personal Computer

UPS

Unlimited Power Supply

IBIS

Intergrated

Banking

Information

Systems

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EXECUTIVE SUMMARY
The main objective of this report is to recapitulate my internship job and to be familiar
with practical aspect of the theoretical knowledge gained in a classroom.
This report is the part of my internship project, required by Pokhara University in partial
fulfillment for the requirement of BCIS program.
This is mainly focused on the IT/MIS and Networking technology used in bank of
Rastriya Banijya Bank Limited. This project study was conducted from 20072/12/10 to
20073/1/30.
During the internship period I have developed the networking environment that is done
day-to-day operations on training. RBB uses various software for their banking
transactions, learned about using cisco packet tracer software. Because of problem of
privacy I couldn't get to know all kinds of networking technologies and working of server
but knew few basic things about router, hub, lease lines, network topology of the bank.
The report mainly deals with the software used by RBB and how the network is
distributed inside and outside of the valley and banking architecture. The job profile that
mentioned here is totally based on practical workings that have conducted during my
internship in Rastriya Banijya Bank.
Overall I found my internship program very satisfactory and helpful and gained a
practical knowledge on how to analysis and design a computer network system for the
organization.

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CHAPTER 1: INTRODUCTION AND METHODOLOGY

1.1 Introduction
1.1.1 Pokhara University
Pokhara university is the fifth university in the country which was established in 1996
A.D. under the government policy of adapting a multi-university system in the country
with aims to expand the access the higher education. Its main function
is to produce skilled human resources for the national development by providing quality
education. The central office of the university is located in Lekhnath municipality-12,
Kaski district, Western development region of Nepal.

1.1.2 Nobel College

Nobel College was established in 2001 A.D. and it is named after a great Swedish
scientist, Alfred Nobel, the founder of the worlds honored nobel prices. As great minds
are given recognition with such price the college aims to strive for excellent institute to
provide a value based education at a bachelor level.
There are several programs at bachelor level such as business Administration, Computer
Information System, Nursing, Medical laboratory Technology, Medical Microbiology,
Medical Biochemistry and Health Care Management with affiliated to Pokhara
University.

1.1.3 BCIS
The Bachelor of Computer Information Systems (BCIS) is an undergraduate or
bachelors degree that focuses on practical applications of technology to support
organizations while adding value to their offerings. In order to apply technology
effectively in this manner, a broad range of subjects are covered, such as
communications, business, networking, software design, and mathematics. This degree
encompasses the entirety of the Computing field and therefore is very useful when
applying to computing positions of various sectors.

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1.1.4 Student Profile

My name is Susan Shrestha and I am studying for a degree in Bachelors in Computers
Information System (BCIS) in Nobel College affiliated to Pokhara University. I propose
that my work as an intern with the IT department of Rastriya Banijya Bank is appropriate
within the major and therefore should be eligible for three academic credits towards a
degree.

1.1.5 Internship
An internship is a job training for white collar and professional careers. Internships for
professional careers are similar in some way to apprenticeships for trade and vocational
jobs, but the lack of standardization and oversight leaves the term open to broad
interpretation. Interns may be college or university students, high school students, or
post-graduate adults.
With the view of achieving same objective the faculty of management has introduced
Bachelor in Computer Information System (BCIS) program. The mission of BCIS
program is to develop technical responsive, creative and result oriented management
professionals to fill up middle level managerial position with technical and computer
knowledge in the rapidly growing Information Technology and management sector in
Nepal.

1.2 Background of the study

As a part of the BCIS program, the college under Pokhara University authorizes this
internship program with the motive of blending theoretical knowledge to practical
experience. This task was assigned to me for our development and exposure in real-life
corporate condition. I accomplished this internship program at Rastriya Banijay Bank,
Central office, Kathmandu.
As stipulated by the University, the duration of my internship was eight weeks. During
my internship I found that the organization had very friendly and co-operative working
environment, which made me easy to accomplish my project and experience the practical
knowledge that should be possessed in the organizations culture.

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1.3 Objective of study

Each kind of study has its own objectives. Without objectives, nothing can be achieved.
The main objectives of this report are to acquaint the IT student like us with the reality of
the organizations functioning and to undertake in depended analysis and the appraisal of
the situation. The general objective of this report is to partially fulfill the requirements for
the degree of BCIS. However, the specific objectives are as follows:

To find the use of Information Technology in todays banking system.

To gain the practical knowledge of what we have studied.
Identify the impact of IT in banking system.
To examine the network and data communication of the banking system.
To look out the strength and weakness of the Rastriya Banijya Bank.
To provide the information to the employees of Ratriya Banijya Bank.

1.4 Organization of the paper (flow chart of report)

The various information in the report has been categorized and placed in 5 chapters
throughout the report and at the end of the report the references used for the report are
mentioned in. The chapters contained in the report are as follows:
Chapter 1: Introduction and Methodology
Chapter 1 contains the introduction of the study, Background and Objectives of the study
along with scope and the limitations of the study. It also includes various methodologies
used to collect the data used in this report, the scope and limitations of the study. This
chapter contains detailed description of Pokhara University, Nobel College, BCIS,
Student and the internship as well.
Chapter 2: Organization under Study
The chapter 2 introduces the organization which was studied, its promoters and
management. It also include the staffing structure of Rastriya Banijya Bank, the product
and services rendered by the organization and a short background of the IT industry. This
chapter also outlines the philosophy, location, future plans of the organization.
Chapter 3: Study of Departments

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This chapter describes the role, function, tools and technologies of each department in the
organization as well as the software development life cycle model used in the
organization.
Chapter 4: Activities performed during the internship
Chapter 4 describes the activities and tasks performed at the institution during the
internship.
Chapter 5: Findings and conclusion
The chapter 5 contains the SWOT analysis, Findings and Conclusion, IT Department
analysis, Work achievement and Critical Observations of the study.
Reference
It contains the sources of the various information cited in this report.
Bibliography
It contains a list of the books referred to in the report with a the details such as a specific
author or publisher.

1.5 Study methodology

During my internship program, I have basically collected two types of information about
Rastriya Banijya Bank, these were;

Internal information
External Information

This information was collected with the help of both primary and secondary resources.
a) Primary Data: They are collected by me on the concern topic, which are original.
While studying I have come across with the sources such as direct interviews with the
supervisor, opinion of the different employee, informal talks with the employees etc.
b) Secondary Data: They are collected by me on the basis of the study of networking in
the organizations. For preparing this report on networking. I have collected information
through Rastriya Banijya Bank, internet, books, teachers, and some previous records.
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1.6 Scope of the study

The main scope of the internship are listed below:

It allows us to apply theory knowledge in real practice.

It allows us to experience the working environment of an IT organization.
It allows us to study the overall IT system of an organization.

1.7 Limitations of the Study

As we know each and everything has its own limitation. No study can be free from

impediments. The major limitations of internship report are as follows:

All the datas included in this report are collected from RBB.
Due to limited time, I was not able to know information of banking.
Most of the studies are based on secondary data.
The banks policy on keeping some matters confidential prevented from analyzing

different activities.
This study takes into consideration only about general activites and does not include
minor details about each and every activity performed in the bank due to time
constraint.

1.8 Comparative Gantt chart (pre and post)

Gantt char is a bar chart which illustrates the start and finish of terminal elements and
summary elements of a project. It is used to represent data that has been collected.

Pre
Weeks

Task

1st

2nd

3rd

4th

5th

6th

7th

8th

Proposal writing
Submission of
proposal
Working at Bank
Report writing

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Review and
presentation

Table 1.8.1 Pre Gantt chart of project

Post
Weeks
1st

Task

2nd

3rd

4th

5th

6th

7th

8th

Proposal writing
Submission

of

proposal
Working at Bank
Report writing
Review and
presentation
Table 1.8.2 Post Gantt chart of project

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CHAPTER 2: ORGANIZATION UNDER STUDY

2.1 History (with industry background)
The history of banking is nearly as old as civilization. In the ancient Rome and Greece,
the practice of storing precious metals and coins at safe places and loaning out money for
public and private purpose on interest was prevalent. In England, banking had its origin
with the London goldsmith who in the 17th century began to accept deposits from
merchants and others for safe keeping of money and other valuables. As public
enterprise, banking made its first appearance in Italy in 1157 A.D when the Bank of
Venice was founded. Linguistic (the science of language) and etymology (the study of
the origin of words) suggest an interesting story about the origin of the word bank.
Both the old French word Banque and the Italian word Banca were used centuries
ago to mean a bench or money changers table. Banks are among the most important
financial institutions whose principle operation are concerned with accumulation of the
temporarily idle money with the general public for the purpose of advancing it to others
for expenditure. Thus, the word banking has been used to denote a certain kind of trading
in money. A bank is therefore a corporation that deals with credit i.e. accepts deposits
from the public, withdrawing by cheques and advances loans of various sorts.
Rastriya Banijya Bank (RBB) is the fully government owned, and is the largest
commercial bank in Nepal. RBB Ltd. - established on January 23, 1966 (2022 Magh 10) a synonymous of stable and people's bank in Nepal - is one of the pioneer Bank in the
country with the history of nearly a half century. Earlier constituted under RBB act 2021
with the full ownership of the government of Nepal, the Bank has been running under
Bank and Financial Institute Act (BAFIA) and Company Act (CA) 2063 at present. The
Bank licensed by NRB as a 'A' class commercial Bank of the country, has grown up as an
indispensable component of the Nepalese economy.
RBB has Nepal's most extensive banking network with over 125 branches. Through its
branch network, RBB has been contributing to Nepal's economic development by
providing banking services throughout the country.

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Rastriya Banijya Bank provides an environment within which the bank can bring unique
financial value and services to all customers. It is a sound institution where depositors
continue to have faith in the security of their funds are receive reasonable returns;
borrowers are assured of appropriate credit facilities at reasonable prices; other serviceseekers receive prompt and attentive service at reasonable cost; employees are paid
adequate compensation with professional career growth opportunities and stockholders
receive satisfactory return for their investment.

2.2 Promoters
A promoter is the one, who undertakes to form an organization with reference to a given
object and sets it going and takes the necessary steps to accomplish that purpose.
Here are the promoters of Rastriya Banijya Bank:

Chairman: Dr. Ravindra Prasad Pandey

Academic Qualification: Dr. Ravindra Prasad Pandey decorated with Nepal Bidhya
Bhushan (First class) and Rastriya Shikshya Padak, is a Ph.D. in Economics; he is an
M.Sc. in Monetary and Financial Economics (University of East London U.K.), also an
M.Sc. in Statistics (T.U.)
Professional Experience : Dr. Pandey started his career as an assistant Statistics Officer in
Nepal Rastra Bank (NRB) the Central Bank of Nepal in 1979 and took up
responsibilities in various departments of the Bank as Senior Instructor, Deputy Chief
Officer, Chief Officer (Economic Advisor), Executive Director, Bank Supervision
Department and also Fourth Household Budget Survey Project Executive Director, Public
Debt Department etc. and retired from the post of Executive Director (Research
Department) of Nepal Rastra Bank.

Director : Mr. Nirmalhari Adhikari

Academic Qualification: Mr. Adhikari holds Master degree in Public Administration and
Nepali as well from T.U. Nepal and also a Economics graduate from T.U. Nepal.
Professional Experience: Mr. Adhikari has been serving as a Joint Secretary in Ministry
of Finance, Government of Nepal.
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Director : Dr. Jitendra Prasad Upadhya

Academic Qualification: M.B.A. and M.Phil. from T.U. Nepal and Ph.D. from
M.D.S.University, Ajmer, Rajasthan, India.
Professional Experience: Associate Professor at Nepal Commerce Campus Kathmandu
for the last 15 years. He has co-authored books in accounting and management and
published more than two dozen articles in Nepalese and international journal. Besides, he
has participated in different workshops and seminars in Nepal and India.

Director : Mr. Gyanendra Raj Koirala

Academic Qualification: - B.Com. / B.L. (T.U. Nepal)

Professional Experience: General Manager, Godawari Marble Industries Pvt. Ltd. (058066 B.S.) ,Chief Coordinator and Facilitator Consortium Power Developers Pvt. Ltd.
(at present)

Director : Mr. Batuknath Dhakal

Academic Qualification: M.Com. / B.L. - TU

Professional Experience: Mr. Dhakal has earned 20 yrs. Service experience (2043- 2060
B.S.) at Small Cottage industries Development committee in the different capacities from
zonal Chief to Deputy Executive Director.

Director : Mr. Hari Prasad Munakami

Academic Qualification: B.A. Prithvi Narayan Campus, Pokhara (TU)

Professional Experience: Mr. Munakami has earned experience of Branch Chief at
Agricultural Development Bank ltd for 27 years and Manager at Annapurna Sahakari
Sanstha Ltd Gorkha for 3 yrs.

Director : Dr. Ram Dev Singh (Ph.D.)

Academic Qualification: Dr. Singh holds Ph.D. in Economics from T.U. Nepal (2000)
and Master degree in Economics from B.H.U, India (1965).
Page | 22

Professional Experience: Dr. Singh who served as a professor in the Central Department
of Kritipur for 34 years has also earned experiences of serving as General Manager in
Asian Productivity Institute and Member of National Planning Commission.

CEO : Mr. Kiran Kumar Shrestha

Academic Qualification: M.P.A. (T.U.)

Professional Experience : Mr. Shrestha born on the 14th of 2013 Asadh, at Chainpur
Municipality -10, Sankhubasabha, having experience of serving in the different capacities
ranging from various Departmental Chiefs to DGM for years, successfully completed the
tenure (2069 - 2071 B.S.) of General Manager at Nepal Bank Ltd. - the pioneer Bank of
the country.

2.3 Management
Management in businesses and organizations is the function that coordinates the efforts
of people to accomplish goals and objectives by using available resources efficiently and
effectively.
Management includes planning, organizing, staffing, leading or directing, and controlling
an organization to accomplish the goal or target. Resourcing encompasses the
deployment and manipulation of human resources, financial resources, technological
resources, and natural resources.

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Top
level
manag
ement

Middle level management

Lower level management

FIGURE 2.3 MANAGEMENT COMPOSITION

2.3.1 Top level management

The Top Level Management consists of the Board of Directors (BOD) and the Chief
Executive Officer (CEO). The Chief Executive Officer is also called General Manager
(GM) or Managing Director (MD) or President. The Board of Directors are the
representatives of the Shareholders, i.e. they are selected by the Shareholders of the
company. Similarly, the Chief Executive Officer is selected by the Board of Directors of
an organization.
The main role of the top level management is summarized as follows:

The top level management determines the objectives, policies and plans of the

organization.
They mobilizes (assemble and bring together) available resources.
The top level management does mostly the work of thinking, planning and deciding.
Therefore, they are also called as the Administrators and the Brain of the

organization.
They spend more time in planning and organizing.
They prepare long-term plans of the organization which are generally made for 5 to
20 years.
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The top level management has maximum authority and responsibility. They are the
top or final authority in the organization. They are directly responsible to the
Shareholders, Government and the General Public. The success or failure of the

organization largely depends on their efficiency and decision making.

They require more conceptual skills and less technical Skills.

2.3.2 Middle level management

The Middle Level Management consists of the Departmental Heads (HOD), Branch
Managers, and the Junior Executives. The Departmental heads are Finance Managers, IT
Managers, etc. The Branch Managers are the head of a branch or local unit. The Junior
Executives are Assistant Finance Managers, Assistant IT Managers, etc. The Middle level
Management is selected by the Top Level Management.
The middle level management emphasize more on following tasks :

Middle level management gives recommendations to the top level management.

It executes (implements) the policies and plans which are made by the top level

management.
It co-ordinate the activities of all the departments.
They also have to communicate with the top level Management and the lower level

management.
They spend more time in coordinating and communicating.
They prepare short-term plans of their departments which are generally made for 1 to

5 years.
The middle Level Management has limited authority and responsibility. They are
intermediary between top and lower management. They are directly responsible to the

chief executive officer and board of directors.

Require more managerial and technical skills and less conceptual skills.

2.3.3 Lower level management

The lower level management consists of the Foremen and the Supervisors. They are
selected by the middle level management. It is also called Operative / Supervisory level
or First Line of Management.
The lower level management performs following activities:

Page | 25

Lower level management directs the staffs / employees.

They develops morale in the staffs.
It maintains a link between employees and the middle level management.
The lower level management informs the employees about the decisions which are
taken by the management. They also inform the management about the performance,

difficulties, feelings, demands, etc., of the employees.

They spend more time in directing and controlling.
The lower level managers make daily, weekly and monthly plans.
They have limited authority but important responsibility of getting the work done
from the employees. They regularly report and are directly responsible to the middle

level management.
Along with the experience and basic management skills, they also require more
technical and communication skills.

2.4 Philosophy (mission, vision and objectives)

Vision: "To provide innovative banking services to everyone, every time and everywhere
for the economic development of the nation."
Mission: "To provide easy and innovative banking products and services for our
customers by implementing one stop service concept from our wide network using our
modern technology qualified human resources in competitive environment. We always
look for the benefit of the local communities supporting entrepreneurship, social
responsibility and economic prosperity of the nation."
Rastriya Banijya Bank has the following objectives:

Continue to maintain leading share of banking sector with a significant presence in all

major geographical areas in the country.

Provide competitive and customer oriented banking services to all customers through

competent and professional staff.

Reclaim leadership within the national financial community.
Focus on providing innovative financial services.
Enhance operational efficiency.
Focus on empowerment of deprived class.

2.5 Location
Rastriya Banijya Bank central office is located in Singha Durbar, Kathmandu.
Page | 26

FIGURE 2.5 LOCATION OF RBB CENTRAL OFFICE

2.6 Staffing
Staffing is the process of hiring, positioning and overseeing employees in an
organization.
Rastriya Banijya Bank has hired staffs as per the requirement in the different department
in the Organization. The Organogram of the organization is as follows:

Board of
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CEO

Management Comittee

Chief
executiv

Chief
financial

Chief
credit

IT
manager

DGM

Other staffs

FIGURE 2.6. ORGANOGRAM OF RBB

The board of director is the Supreme authority of the Bank and is responsible for policy
formulation and implementation an implementation of the guidelines which are
forwarded by the Government and the Central Bank i.e. Nepal Rastra Bank. The
Government has nominated the board members including Chief Executive Officer. The
executive power is initiate thus from CEO. The management committee headed by CEO
under the Board is responsible to look after routine affairs of the different banking
departments. The Management committee is a team of multidisciplinary professions.
Members of the Committee are mainly Chief Executive Officer, Chief Financial Officer,
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Chief Credit Officer and IT Manager. Below the Management Team all the personnel are
in house headed by Deputy General Manager. Currently RBB has 15 permanent
departments with department chief of 1st class (level 10) in rank in the central office and
4 regional officers in 4 development regions. RBB has the largest branch network in
Nepal connecting 48 branches in mountain region, 46 in terai region and 19 in the
Kathmandu valley. The Operation Department is responsible for supervising the branches
and the Internal Audit Department monitors the work of branches, regional offices and
other departments.

2.7 Prouduct and Services rendered

Products and services rendered bt RBB are as follows:

2.7.1 Loan
RBB Bank provides loans to both an individual as well as business loan in order to meet
their requirements may be on the basis of collateral or not. RBB, at its customer services,
provides different types of loan such as:

Working Capital Loan

Fixed Capital Loan
Import Loan
Bills Discounting Facility under Suppliers Credit
Export Loan
Hire Purchase
Project Finance
Consortium/Syndication Loan
Mortgage Loan
Loan against Fixed Deposit and collateral
Housing Finance
Personal finance

2.7.2 Trade Finance

RBB realizing the importance of import and export in the country has been providing
financing facilities to trade in order to promote revenue and economic conditions of
individuals as well as to nation. The facilities offered under trade finance are as follows:

Import LC
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Export LC
Forward Contract
Bid Bond
Performance Bond
Counter Guarantee
Advance Payment Guarantee
Shipping Indemnity

2.7.3 Deposit
On this, bank accepts both in home and foreign currency from individual, institutions and
corporation. RBB offers different product and services in order to promote saving habit
which are mentioned below:

Current Deposit
Call Deposit
Time Deposit
Normal Savings
Lok Bachat
Student Saving
Bal Bachat
Jestha Bachat
Jestha Muddhati
Retirement Fund
Provident Fund

2.7.4 Remittance
Remittance (RMT) is the process of transferring fund from one place to any corner of the
world. In regard of providing this service, RBB Bank offers the following modes of
remittance which are:

Western Union
Foreign Inward Remittances
SWIFT Transfers
Anywhere Branch Banking

2.7.5 Cards and ATMs

To serve its customers with new technology, RBB Bank has developed different plastic
cards that reduce the need to move to bank for withdrawing cash or checking balance.
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2.7.6 E-Banking
E-Banking is a service provided by the bank through the use of internet that allows
customer to check their balance, balance statement, transfer of funds, etc.

2.7.7 Clearing Bills

It is the service provided by RBB in case of checks presented of other bank either for
deposit or payment purpose.

Clearing
Bills Purchase
Bill collection

2.7.8 Others
This includes services or facilities provided by the bank which is not mentioned in above
points:

Safe Deposit Locker

Balance Certificate
Advance Payment Certificate

2.8 Future plans

The future plans of Rastriya Banijya Bank are listed below:

Business growth and increase in market share.

Sustainable increase in profits.
Increase in capital base of the Bank by meeting the minimum capital requirement.

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CHAPTER 3:STUDY OF DEPARTMENT AND ROLES OF

IT IN EACH DEPARTMENT
3.1 Human Resource Management
Human Resource Management (HRM) is the term used to describe formal systems
devised for the management of people within an organization. The responsibilities of a
human resource manager fall into three major areas: staffing, employee compensation
and benefits, and defining/designing work. Essentially, the purpose of HRM is to
maximize the productivity of an organization by optimizing the effectiveness of its
employees.

3.1.1 Roles of HRM

The human resources management team suggests to the management team how to

strategically manage people as business resources.

At all levels of the organization, managers and Human resource professionals work

together to develop employees' skills.

Human Resource professionals also suggest strategies for increasing employee

commitment to the organization.

An Human Resource Management team helps a business develop a competitive
advantage, which involves building the capacity of the company so it can offer a
unique set of goods or services to its customers.

3.1.2 Functions of HRM

Recruitment
Safety
Employee relations
Compensation and benefits
Compliance
Training and Development

3.1.3 Department under HRM

Planning and Records Section

Training and Vehicle Section
Personnel Admin Section
Recruitment Secretariat
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Management Development and General Admin

Legal Section

3.1.4 Tools and Technologies used

Employee Engagement Surveys

Employee Satisfaction Tools
Empowerment Tools & Techniques
Organizational Commitment Evaluation
Key Performance Indicators for HR
Employee Satisfaction Survey
HR Effectiveness Evaluation
Employee Development Plan
Career Management Tools
Employee Performance Management

3.2 Finance
Finance is a field that deals with the study of investments. It includes the dynamics of
assets and liabilities over time under conditions of different degrees of uncertainty and
risk. Finance can also be defined as the science of money management. A key point in
finance is the time value of money, which states that purchasing power of one unit of
currency can vary over time. Finance aims to price assets based on their risk level and
their expected rate of return. Finance can be broken into three different sub-categories:
public finance, corporate finance and personal finance.

3.2.1 Roles of finance

Management controller
Valuation analyst
Financial controller
Project manager

3.2.2 Functions of finance

The most common function of the finance department comprises the documentation
and the controlling of incoming and outgoing cash flows as well as the actual

handling of the cash flows.

The finance department is responsible for the payment of bills, wages and salaries.

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The finance department will also be responsible for the technical details of how a
business raises finance e.g. through loans, and the repayment of interest on that

finance.
Finance management provides the management information.

3.2.3 Department under finance

Procurement Section
Expenditure Section
Cash and Bank Section
Welfare Section

3.2.4 Tools and Technologies used

Microsoft office
Mobile banking
Beta calculation
Internet banking

3.3 Marketing
A marketing department promotes your business and drives sales of its products or
services. It provides the necessary research to identify your target customers and other
audiences. Depending on the company's hierarchical organization, a marketing
director, manageror vice president of marketing might be at the helm.

3.3.1 Roles of marketing

Bank customer segmentation analysis

Branch trade area and performance analysis
Branch network optimization and new branch evaluation

3.3.2 Functions of marketing

Focus on the Customer

Monitor the Competition
Own the Brand
Find & Direct Outside Vendors
Create New Ideas
Communicate Internally
Manage a Budget
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Set the Strategy, Plan the Attack, and Execute

3.3.3 Department under marketing

Marketing manager
Marketing researcher
Public relations
Creative services

3.3.4 Tools and technologies used

Website Content Management System (CMS)

Customer Relationship Management (CRM)
Marketing Automation

3.4 IT Department
IT (information technology) is the broad subject concerned with all aspects of managing
and processing information, especially within a large organization or company. IT is
generally not used in reference to personal or home computing and networking.

3.4.1 Roles IT department

End-user support
Internal systems and network administration,
IT physical & logical security administration
External systems support (Ex: Web administration)
External security (may include performance checks)
Staging and test environment administration
Office maintenance responsibilities

3.4.2 Functions of IT department

Creates, maintains and supports the infrastructure which stores critical data for the

organization.
Ensures databases are secure and efficient for best performance.
Performs the installation, maintenance, trouble isolation

telecommunication and data equipment as engineered and designed.

Develops relationships with all customers within area of responsibility and establishes

and

repair

of

communications with various departments as required to assure that network

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expansions, system expansions, service orders and service repairs are completed on

time and within cost estimates as appropriate.

Adheres to method of procedures, effectively complies with safety requirements for

area of responsibility and maintains service quality at all times.

Conducts analysis and repair on all trouble reports and participates with on-call duty
programs.

3.4.3 Department under IT department

Research and development unit

Data center
Hardware unit
IBIS implementation
Network and infrastructure
MIS

3.4.4 Tools and technologies used

Cisco packet tracer

Packet Tracer is a cross-platform visual simulation program designed by Cisco Systems

that allows users to create network topologies and imitate modern computer networks.
The software allows users to simulate the configuration of Cisco routers and switches
using a simulated command line interface. Packet Tracer makes use of a drag and drop
user interface, allowing users to add and remove simulated network devices as they see
fit. The software is mainly focused towards Certified Cisco Network Associate Academy
students as an educational tool for helping them learn fundamental CCNA concepts.
Students enrolled in a CCNA Academy program can freely download and use the tool
free of charge for educational use.

SQL Server

Microsoft SQL Server is a relational database management system developed by

Microsoft. As a database server, it is a software product with the primary function of
storing and retrieving data as requested by other software applications which may run

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either on the same computer or on another computer across a network (including the
Internet).

Visual Studio

Microsoft Visual Studio is an integrated development environment (IDE) from Microsoft.

It is used to develop computer programs for Microsoft Windows, as well as web sites,
web applications and web services. Visual Studio uses Microsoft software development
platforms such as Windows API, Windows Forms, Windows Presentation Foundation,
Windows Store and Microsoft Silverlight. It can produce both native code and managed
code.

Pumori

Pumori Plus is an on-line multi-user, multi-currency integrated banking system of

international standard developed by Mercantile Office Systems, Nepal. It integrates all
functions of front office and back office as one package. The system runs on Windows
NT network and provide adequate security features for keeping smooth operation of the
system. It also takes care of data integrity with its internal design. Pumori Plus
encompasses a variety of features and can easily take care of a small financial institute to
a large scale banks with international standard. The actual development started in 1987
and the latest release is Pumori Plus III (version 2). Pumori Plus has now established
itself as the most popular banking software in Nepal with a clientele of more than 40
commercial banks and finance companies with hundreds of installations all over Nepal.

3.4.5 Software development life cycle

The systems development life cycle (SDLC), also referred to as the application
development

life-cycle,

is

term

used

in

systems

engineering, information

systems and software engineering to describe a process for planning, creating, testing,
and deploying an information system. The systems development life-cycle concept
applies to a range of hardware and software configurations, as a system can be composed
of hardware only, software only, or a combination of both. There are various software
development approaches defined and designed which are used/employed during
development process of software, these approaches are also referred as Software
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Development

Process

Models

(e.g.

Waterfall

model, incremental

model, V-

model, iterative model, RAD model, Agile model, Spiral model, Prototype model etc.).
Each process model follows a particular life cycle in order to ensure success in process of
software development.
Rastriya Banijya Bank follow a waterfall model for software development. Waterfall
approach was first SDLC Model to be used widely in Software Engineering to ensure
success of the project. In "The Waterfall" approach, the whole process of software
development is divided into separate phases. In Waterfall model, typically, the outcome
of one phase acts as the input for the next phase sequentially.
Waterfall model has six phases :

Requirement Gathering and analysis: All possible requirements of the system to be

developed are captured in this phase and documented in a requirement specification

doc.
System Design: The requirement specifications from first phase are studied in this
phase and system design is prepared. System Design helps in specifying hardware

and system requirements and also helps in defining overall system architecture.
Implementation: With inputs from system design, the system is first developed in
small programs called units, which are integrated in the next phase. Each unit is

developed and tested for its functionality which is referred to as Unit Testing.
Integration and Testing: All the units developed in the implementation phase are
integrated into a system after testing of each unit. Post integration the entire system is

tested for any faults and failures.

Deployment of system: Once the functional and non functional testing is done, the

product is deployed in the customer environment or released into the market.

Maintenance: There are some issues which come up in the client environment. To fix
those issues patches are released. Also to enhance the product so better versions are
released. Maintenance is done to deliver these changes in the customer environment.

Following is the diagrammatic representation of waterfall model listing the activites in

each phase:
Requirement
analysis
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System
design

Implementation

Testing

Deployment

Maintenance

FIGURE 3.4.5 WATERFALL MODEL OF SDLC

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CHAPTER 4: ACTIVITIES PERFORMED DURING

INTERNSHIP
During eight weeks internship at Rastriya Banijya Bank, main branch office, I worked in
IT department and spended much of the internship period in this departments but as
information collection I also visited in other various departments. I have participated in
the real life organizational setting outside the classrooms and I have been provided the
opportunities to study the overall netowrking skills with particular emphasis upon IT
department of RBB. I have attempted to submit this report as the result of internship
programme.
During my internship period, I used cisco packet tracer for networking.

4.1 Hub configuration

A hub is a common connection point for devices in a network. Hubs are commonly used
to connect segments of a LAN. A hub contains multiple ports. When a packet arrives at
one port, it is copied to the other ports so that all segments of the LAN can see all
packets.

FIGURE 4.1.1 HUB ARCHITECTURAL DESIGN

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FIGURE 4.1.2 HUB CONFIGURATION

FIGURE 4.1.3 HUB CONFIGURATION

4.2 Switch configuration

A switch is a computer networking device that connects devices together on a computer
network, by using packet switching to receive, process and forward data to the
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destination device. Unlike less advanced network hubs, a network switch forwards data
only to one or multiple devices that need to receive it, rather than broadcasting the same
data out of each of its ports.

FIGURE 4.2.1 SWITCH ARCHITECTURAL DESIGN

FIGURE 4.2.2 SWITCH CONFIGURATION

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4.3 Server configuration using dynamic IP

In computing, a server is a computer program or a device that provides functionality for
other programs or devices called clients. This architecture is called client-server model,
and a single overall computation is distributed across multiple processor or device. Server
can provide various functionalities, often called services, such as sharing data or
resources among multiple files.
A dynamic IP address is a temprorary IP address that is assigned to a computing device or
node when its connected to a network. It is an automatically configured IP address
assigned by a DHCP server to every new network node.

FIGURE 4.3.1 SERVER ARCHITECTURAL DESIGN

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FIGURE 4.3.2 DHCP CONFIGURATION

FIGURE 4.3.3 SERVER CONFIGURATION

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4.4 Router configuration

A router is a networking device that forwards data packets between computer networks.
Routers perform the "traffic directing" functions on the Internet. A data packet is typically
forwarded from one router to another through the networks that constitute the
internetwork until it reaches its destination node.

FIGURE 4.4.1 ROUTER ARCHITECTURAL DESIGN

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FIGURE 4.4.2 ROUTER CONFIGURATION

FIGURE 4.4.3 ROUTER CONFIGURATION

4.5 Other task

Beside these activities, various task were given. Among those task network architecture
design of RBB bank is shown below:

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FIGURE 4.5.1 ARCHITECTURAL DESIGN OF RBB

FIGURE 4.5.2 ARCHITECTURAL DESIGN OF RBB

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FIGURE 4.5.3 SWITCH CONFIGURATION

FIGURE 4.5.6 SWITCH CONFIGURATION

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CHAPTER 5: FINDINGS AND CONCLUSION

5.1 SWOT analysis
SWOT Analysis is a strategic planning method used to evaluate the Strengths,
Weaknesses, Opportunities and Threats involved in a project or in a business. It involves
specifying the objective of the business venture or project and identifying the internal and
external factors that are favorable and unfavorable to achieving that objective.
Every organization is influenced by both the internal as well as external forces. It
acquires some strength over its rivals and at same time it may possess some weaknesses
internal to the organizations boundary. There are a lot of opportunities and threats in the
external environment. A SWOT analysis is done by the internee to evaluate the RBB
effectiveness. The strength, weakness, opportunities and threats of RBB are given below:

5.1.1 Strengths

Large network within the nation and outside the country.

Customized and reliable service.
Advance banking software implemented.
Goal oriented, motivated and smart professional employees.
Sound relationship with the correspondent bank and link ups in almost every part of

the world.
Very good relationship with the credit administration department of the bank as well

as the governmental agencies concerned.

Allocation of an entire flat for the department has made the department more spacious
and easy to access.

5.1.2 Weaknesses

The record keeping facility if the department is very poor especially at the physical

level.
Relatively high price compared to rival banks though quality of service isoutstanding
and the negotiations can be made in case of large transactions.

5.1.3 Opportunities

Prospects to enter into a new market.

New rules and regulations by the government
Increase in number of industries involved in trading of goods and services.
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Technological Advancement.

5.1.4 Threats

High competition from other competitive banks.

Political instability within the country.
Change in rules and regulation by the government.
Establishment of new commercial banks and its operation in various parts of the
country.

5.2 IT department analysis

An IT department (information technology organization) is the department within a
company that is charged with establishing, monitoring and maintaining information
technology systems and services.
As information technology is the technology involving the development, maintenance,
and use of computer systems, software, and networks for the processing and distribution
of data so there has to someone within the organization that understands how these
technology works and can ensure they remain working correctly. This is where concept of
IT department comes into play.
In Rastriya Banijya Bank, there are seven departments under IT departments which are as
follows:

Research and development unit

The ITS Research and Development (R&D) unit focuses on projects associated with
evolving and emerging technologies that are or expected to be used by bank. The R&D
unit will explore and document various opportunities, challenges, implications, and other
considerations. These organized efforts will help bank make informed decisions about the
acquisition and management of various technologies ranging from unique and specialized
to enterprise-wide. While R&Ds primary focus will be on technologies directly intended
to improve various department, staff interactions with each other, projects may involve
infrastructure considerations as an element requiring review.

Data center
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A data center is a facility used to house computer systems and associated components,
such as telecommunications and storage systems. It generally includes redundant or
backup power supplies, redundant data communications connections, environmental
controls (e.g., air conditioning, fire suppression) and various security devices. Some of
the tools and technologies used in data center are software defined networking (SDN),
virtual extensible lan (VXLAN), shortest path bridging (SPB) etc.

Hardware unit

The hardware unit is the team responsible for the overall configuration of hardware used
in the bank. They work on hardware problems including PCs, Laptops, Printers, UPSs,
Servers, switches and others. They installs and configures new servers and systems.

IBIS implementation

Intergrated Banking Information Systems is a system that has been creating a sustainable
competitive advantage for its customers. They provide advanced support services
covering all of the products - banking and insurance enterprise solutions - and spanning
all phases of your IBIS solution lifecycle. This department thus works on the IBIS
implementation.

Network and infrastructure

The Network and Infrastructure unit is responsible for all network architecture,
audio/video conferencing, network engineering, and telecommunications. The unit
manages, installs, and repairs outside plant infrastructure and backbone cabling,
including low-voltage design. The Network and Infrastructure unit manages network
connectivity to the Internet.

MIS

A management information system (MIS) is designed to provide information access and

decision- input capabilities to support management decision-making at all levels. Most of
the data are derived from continuous monitoring of operations units and regular reports
from outside. This information retrieval can be tapped by individual managers to assist
their particular needs. Periodic information reports in which the dates have been
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statistically analyzed are generated for more general dissemination. It is a system that
helps management in making, carrying out and controlling decisions. In effect, a project/
program monitoring system is a Management Information System that provides
information for making decision by the management.

5.3 Work Achievement

The eight weeks of internship in Rastriya Banijya Bank was really worthwhile and had a
memorable experience. The exposure from the internship was truly precious for me who
contributed a lot to expand my knowledge on general banking; familiarized me with the
working environment, organizational norms and culture, organizational structure that
enhanced my interpersonal skills, professional skills, time management and developed
some sort of confidence in me.
So, being an intern in one of the leading commercial bank i.e. RBB has contributed a lot
in polishing my personality as well as career. The valuable lessons that the intern learned
during the internship period are as follows:

It helped the intern to develop interpersonal, managerial and entrepreneurial skills

that are crucial for every professionals and employee career development and

moreover, socialized with the professionals.

It helped the intern to realize about the importance of time and punctuality and the

need of communication skills during the internship period.

It helped the intern to experience the professional environment.
The intern properly learned to deal with the different people/customers at different
point of time since customers are the main drivers of any financial institutions and

they should be pleased by offering the quality services.

The intern learned to use different office equipments like Photocopy machine, Printer,

Scanner machine during the internship period.

It helped the intern to learn about the various banking products and how the

department is operated with each other assistance.

It helped to learn to work in team and individually to perform the assigned task.

5.4 Findings and conclusions

I choose Rastriya Banijya Bank Limited (RBB) to do my internship on IT/MIS and
Networking Technology used in banking. Since it is one of the renowned Bank, I felt it
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will provide me with the practical exposure in the field of Computer networks. During
my internship period the staffs of RBB were very cooperative and guided me all the way
till the end of my 8 weeks internship program. All the knowledge gained in this whole
period will surely be handy for my carrier in the field of information Technology. The
theoretical knowledge that gained in our college is now backed up with this internship
program due to its practical nature. Furthermore, to learn new lessons which were not
covered in our classes.
The environment of RBB was mobile, everybody own works. It was exciting to see the
real professional environment of the office. There were many departments, each
specializing in its own field. I was very comfortable for they provided me with their
senior staff as my instructors Mr. Bikash Giri and respected staff took me to many
departments to help me gain good knowledge about the real time scenario of an
organization.
The internship was very beneficial but due to lack of sufficient computers and required
resources and didnt get the chance to do the real networking but my instructor explained
all the networking and data communication procedures that were being carried out in the
organization. Due to the confidential nature of the organization I am not allowed to
expose the name and working procedure of the organization.
As already mentioned above, I was only familiar with the aspect of networking, therefore
it took some time to get used to the practical knowledge and keep in pace with practical
procedures. Even, encountered some absolutely new subject matters that I had exposed
before in our college.
I learned to operate the Cisco packet tracer Software, some of the banking transactions
and networking (how it is connected among various branches over several locations with
the main server).I conducted as part of practical learning, although I was not allowed to
work on main server.
Lastly, I would like to thank RBB family for their wonderful support and a very warm
hospitality. I also request RBB to provide provision for internship so the upcoming
interns can acquire even more practical knowledge, as possible.
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5.5 Critical Observation

Internship is a very new notion in building the educational career of the students for the
reason that it helps to deal with genuine requirement of the market and the way the work
practice are being processed in the real time circumstances. The purpose of this internship
is to be familiar with the practical segment and uses of theoretical understanding and
illuminating the career objective. So I have successfully completed the internship and
piled up this report as the summary and the conclusion that have drawn from the
internship experience.
As per this program I have joined Rastriya Banijya Bank as an intern student in IT
department for analyzing the Networking and Data communication. I have got the
knowledge about different banking transactions, networking and MIS of the bank.
I have achieved during the studies in Rastriya Banijya Bank helpful and cooperative
environment that help a lot to me. So, the time with Rastriya Banijya Bank very
audacious and supportive to my career through which I have gained valuable work
experience that will definitely makes a complimentary impression on me as a potential
upcoming employer

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References

A. Book References:
Computer Network [Fourth Edition]
-By Andrew S. Tanenbaum
Computer Networking [Second Edition]
- By James F. Kurose and Keith W. Ross
B. References from related books
C. Website References:
www.RBB.com.np
www.google.com

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