5 8 2 B R E N E E D R .

J O P PA T O W N E , M D 2 1 0 8 5
(410)774-6625 JPWILLIAMS914@GMAIL.COM

P R I S C I L L A A B E N N E T TWILLIAMS
OBJECTIVE

To impart my knowledge and skills toward computer

systems in the field of Information Technology.
WORK EXPERIENCE

Aberdeen Proving Ground Federal Credit Union,

Edgewood MD 21040
08/2013 - Present
Accounts Control Representative I
Perform a wide variety of accounting and collection
work to support the Member Solutions team goals. Daily
balance the credit union's collected funds on
spreadsheets. Examine and reconcile outages to ensure a
speedy end of month balance reporting. Manage the
collection of returned checks for the credit union. Ensure
data in the return check general ledger matches what is
collected and recorded on spreadsheets, and monthly
report balances and outstanding checks. Reconcile
departmental differences in several general ledgers to
meet end of month deadlines.
Aberdeen Proving Ground Federal Credit Union,
Aberdeen MD 21001 01/2011 - 7/2013
Teller I/II
Accurately and proficiently handled monetary and draft
transactions for members. Assisted members with
inquiries and payments regarding their account.
Referred the right products and services to help
members increase their wealth and reach their financial
goals. Ensuing correct policies, procedures, and
regulations during all transactions to keep Credit Union
losses to a minimum. Helped to open the branch in a
timely manner by processing Night Drop transactions,
balancing a central ATM.
Express Fashion Inc, Towson MD 21201 8/2009
5/2010
Sales Associate
Assisted customers in their pursuits to identify and find
items of clothing throughout the store. Maintained the
appearance of my assigned zone by folding clothing to
meet store standards, and returning them to their proper
place. Endeavored to give outstanding customer service
when customers sought an opinion. Helped to ensure a

quick and efficient cash wrap experience for each and

every customer.

ACHIEVEMENTS

Certificate of Excellence for Outstanding Member Service

Excellence Certificate - Nominated and selected by my fellow co-workers

Two Year Service Award for service and dedication to APG Federal
Credit Union

EDUCATION

Harford Community College, Bel Air, MD 21015

9/2010 12/2010
Chemistry Major
Towson University, Towson, MD 21252 1/2010
5/2010
Chemistry Major

REFERENCES

Terrielle Long

(443) 255- 6473

Relation: Colleague
Company: Aberdeen Proving Ground Federal Credit Union
Title: Assistant Branch Manager
Currently working for Educational Systems Federal
Credit Union
Jasmine Taylor
jtaylor_328@yahoo.com

(410) 459 8696

Relation: Colleague/Volunteer Work

Company: Smith Detection
Title: Contact Center Representative

Natacha Blondell
nblondell@comcast.net

(443) 417 4852

Relation: Colleague
Company: Aberdeen Proving Ground Federal Credit Union
Title: Internal Auditing Administrative Assistant