Canon IR3225 Trouble Error Codes

1
Canon iR3225 Trouble Error Codes List page 1 (from 16)

Code
Description
Remedy
The temperature of the fixing

assembly is abnormally high.
While startup control is under way, the
reading of the main thermistor is less
than 30 deg C continuously for 200
msec or more 1 sec after the start of
power supply. While startup control is
under way, the reading of the main
E000- thermistor is less than 70 deg C
0001 continuously for 200 msec or more 2
sec after the start of power supply.
reading of the main thermistor is less
than 120 deg C continuously for 200
msec 6 sec after the start of power
supply. The startup control does not
end 30 sec after the start of power
supply.
Reset the condition in service mode:

COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor. Replace
the DC controller PCB.

E001The reading of the main thermistor is
0000
250 deg C or more continuously for
200 msec.


E001The hardware circuit detects
0001
overheating of the main or sub
thermistor for 200 msec

Replace the DC controller PCB.

E001The reading of the sub thermistor is
0002
295 deg C or more continuously for
200 msec.

Replace the sub thermistor. Replace the
DC controller PCB.
The rise in temperature of the fixing

assembly is faulty.
E002- reading of the main thermistor is less
0000 than 115 deg C continuously for 400
msec 1.3 sec after it has indicated 100
deg C. While startup control is under
way, the reading of the main

thermistor is less than 150 deg C

continuously for 400 msec 1.3 sec
after it has indicated 140 deg C.
The fixing temperature is too low after
a standby state.
E003- While regular temperature control is
0000 under way, the reading of the main
thermistor is less than 140 deg C
continuously for 400 msec or more

Failure in main/sub thermistor

When disconnection is detected with
E004connector of the main/sub thermistor
0000
for 30 sec continuously while DC
controller is working.
Clear the error in Service Mode:

COPIER > FUNCTION > CLEAR > ERR.
Replace the main thermistor (film unit).
Replace DC controller PCB.
The rotation of the fixing film is faulty.

While the fixing motor is rotating, the
E007marker signal is not detected for 6 sec
0000
with the reading of the main thermistor
indicating 100 deg C or more.

The rotation of the main motor is

faulty.
E010- Detection is executed every 100 msec Replace the main motor. Replace the DC
controller PCB.
0001 after the start of motor rotation;
however, the drive detection signal is
absent for 2 sec.
The rotation of the main motor is
faulty.
E010- During motor rotation, detection is
0002 executed every 100 msec; however,
the drive signal is absent 5 times in
sequence.
Replace the main motor. Replace the DC

controller PCB.
The rotation of the fixing motor is

faulty.
E014- Detection is executed every 100 msec Replace the fixing motor. Replace the
DC controller PCB.
0001 after the start of motor rotation;
however, the drive detection signal is
absent for 2 sec.
The rotation of the fixing motor is
faulty.
E014- During motor rotation, detection is
0002 executed every 100 msec; however,
the drive signal is absent 5 times in
sequence.
Replace the fixing motor. Replace the

DC controller PCB.
The waste toner case is full, or the

waste toner case full sensor is faulty.
When the waste toner case is
E019identified as being full for 2000 prints
0000
continuously, an alert is issued;
thereafter, the case is identified as
being full continuously for 100 prints.
Replace the waste toner sensor.

Replace the DC controller PCB.
The path between the sub hopper and

the developing assembly is clogged
with toner
The developing assembly toner
sensor detects the absence of toner,
Replace the developing assembly toner
E020- while the sub hopper toner sensor
sensor. Replace the sub hopper toner
0000 detects the presence of toner. With
sensor. Replace the DC control PCB
the developing clutch turned on, the
hopper feedscrew motor is rotated for
1 sec intermittently 194 times; still, the
developing assembly toner sensor
does not detect the presence of toner
The developing assembly connector is
disconnected/Disconnection of Toner Replace the developing assembly toner
E024sensor.
sensor. Connect the connector. Replace
0000
The connection detection signal is
absent continuously for 100 msec
Code
Description
Remedy
The developing assembly connector is

disconnected/Disconnection of Toner sensor.
Disconnection of the wire used for detecting the
connection of the toner level sensor is found. When the
disconnection of the wire used for detecting the connection
of the toner level sensor has been detected for 7.5 min
without interruption (12.5 min in the manual /envelop
cassette feeding). When the disconnection of the wire
Correct the cable.
E024used for detecting the connection of the toner level sensor
Replace the sensor.
0001
has been detected for 12.5 min without interruption.
-iR 3225
When the disconnection of the wire used for detecting the
connection of the toner level sensor has been detected for
7.5 min without interruption (12.5 min in the manual
/envelop cassette feeding).
-iR 3245/3235/3230
When the disconnection of the wire used for detecting the
connection of the toner level sensor has been detected for

12.5 min without interruption.
The hopper motor or the bottle motor is faulty.
E025The sub hopper toner sensor connection detection signal
0000
is absent for 100 msec 10 times in sequence.
Replace the sub

hopper toner
sensor. Connect the
connector. Replace
the detection PCB.
The hopper motor or the bottle motor is faulty.

While the hopper motor is rotating, the motor error lock
E025signal is detected continuously 4 times every 56 msec. Or,
0001
while the bottle motor is rotating, the motor error lock
signal is detected 22 times in sequence every 10 msec.
Replace the hopper

motor. Replace the
bottle motor.
Replace the DC
controller PCB.
E032- The NE controller counter malfunctions.

0001 An open circuit is detected for the count pulse signal.
Turn off the main

power, and check
the cable for an
open circuit; then,
turn the main power
back on.
The voltage of the power supply is faulty (high-voltage

E064- error).
0001 The value read from the EEPORM is outside a specific
range.
Turn off and then

back on the main
power. Replace the
EEPROM.

error).
E064- While output is being generated, the AD value of the
0002 primary DC voltage is 230 (DEC) or more for 100 msec 2
times in sequence. (However, after output, it is not
detected for 100 msec.)
Replace the highvoltage power

supply. Replace the
DC controller PCB.

error).
0003 developing DC voltage is 224 (DEC) or more for 10 msec
2 times in sequence. (However, after output, it is not

supply. Replace the
DC controller PCB.

error).
0004 transfer output current is 205 (DEC) or more for 100 msec
2 times in sequence. (However, after output, it is not

supply. Replace the
controller PCB.
E064- The voltage of the power supply is faulty (high-voltage

0005 error).
While output is being generated, the AD value of the

supply. Replace the
transfer output voltage is 0 (DEC) for 100 msec 2 times in DC controller PCB.
sequence. (However, after output, it is not detected for 100
msec.)
The scanner motor is faulty.
E110- The scanner motor speed lock signal does not indicate a
0001 locked state a specific period of time after the scanner
motor has been started.
Replace the laser

unit. Replace the
DC controller PCB.
Check the wiring.
The scanner motor is faulty.

E110- The speed lock signal indicates a deviation 10 times in
0002 sequence at intervals of 10 msec after the signal has
indicated a locked state.
Replace the laser

unit. Replace the
DC controller PCB.
Check the wiring.
With the image clock switched over, the scanner motor

E110- speed lock signal does not indicate a locked state 6.5 sec
0003 after a switchover is made from low to normal speed or 8
sec after a switchover is made from normal to low speed.
Replace the laser

unit. Replace the
DC controller PCB.
Check the wiring.
There is an error in the communication with the highvoltage power supply.

E191The data transmission/reception does not end normally
0000
500 msec after the most recent transmission/reception of
data ended normally.

supply. Replace the
DC controller PCB.
E197- Error in communication of laser driver PCB

0000 Communication error with IMG1L (communication data)
- Check routing
(wiring) - Replace
the laser unit Replace DC
controller PCBP
Error in communication of laser driver PCB

E197Communication error with IMG1L. (Serial communication
0001
ENG)
- Check routing
(wiring) - Replace
the laser unit Replace DC
controller PCBP
Code
Description
Remedy
E1970003
Error in communication of laser

driver PCB
Disconnection of laser harness
- Check routing (wiring) - Replace the laser

unit - Replace DC controller PCB
E2020001
There is an error in the detection

of the CCD home position.
The attempt to detect the home
position fails when the CCD is
moved forward.
Disconnect and then connect the harness

connector. Replace the optical HP sensor,
optical motor, and reader controller PCB.
E2020002
There is an error in the detection

of the CCD home position.
The attempt to detect the home
position fails when the CCD is
moved back.
Disconnect and then connect the harness

connector. Replace the optical HP sensor,
optical motor, and reader controller PCB.
E225
The light intensity of the CCD is

faulty.
Disconnect and then connect the flexible

cable. Replace the flexible cable, CCD unit,
and reader controller PCB.
E2270001
The reader unit power supply

(24V) is faulty.
At time of power-on, the 24V port
is off.
Disconnect and then connect the power

supply harness connector. Replace the
power supply.
E2270002

(24V) is faulty.
At the start of a job, the 24V port
is off.

power supply
E2270003

(24V) is faulty.
At the end of a job, the 24V port is
power supply.
off.
E2270004

(24V) is faulty.
When a load is being driven, the
24V port is off.

power supply.
E2480001
EEPROM error
An error has occurred at poweron.
Replace the reader controller PCB.
E2480002
EEPROM error
An error has occurred during write Replace the reader controller PCB.
operation.
E2480003
EEPROM error
An error has occurred during read
Replace the reader controller PCB
operation following write
operation.
E2610000
The zero-cross signal is faulty.

When the relay is on, the zerocross signal is not detected for
500 msec or more.
E2800001
Reading unit communication error Disconnect and then connect the flexible
Reception status error
cable. Replace the flexible cable
E280-
Reading unit communication error Disconnect and then connect the flexible
Replace the AC driver PCB. Replace the

DC controller PCB.
0002
Reception interrupt error
E2800003
Reading unit communication error

Insufficient insertion of the
reading unit connector
Code
Description
Remedy
E3150007
There is an error in image data.

There is an error in JBIG encoding.
Turn off and then back on the

power.
E315000d

There is an error in JBIG decoding.
Turn off and then back on the

power.
E315000e

Error in decoding of software
Replace the main controller

PCB
E3150025

Error in ROTU hardware
Replace SDRAM. Replace

HDD. Replace the main
controller PCB
E3150027

Error in ROTU timeout
Replace SDRAM. Replace

HDD. Replace the main
controller PCB.
E3150033

Error in MemFill hardware

PCB.
E3150035

Error in MemFill timeout

PCB.
E3150100

Error in PrcOverRun

PCB.
E3150500

Error in device timeout [location to be detected] Check connection with DDI-S
image process module (SCIO) [Detection timing] cable(RCON). Replace the
when there is no interruption 2 min after the
main controller PCB.
operation has been started
E3150501

Device: abnormal termination error [location to
Check connection with DDI-S
be detected] image process module (SCIO)
cable(RCON). Replace the
[Detection timing] When abnormal interruption is main controller PCB.
detected after the operation has been started.
E3150510

Device: timeout error [Location to be detected]
image process module (SCIP) [Detection timing] cable(RCON). Replace the
when there is no interruption 2 min after the
operation has been started.
E3150511

Device: abnormal termination error [Location to Check connection with DDI-S
be detected] image process module (SCIP)
[Detection timing] when abnormal interruption is main controller PCB.
detected after the operation has been detected
E3150520

image process module (CMIP) [Detection timing] cable(RCON). Replace the
When there is no interruption 2 min after the
operation has been started
E3150521

Device: abnormal termination error [Location to Check connection with DDI-S
be detected] image process module (CMIP)
[Detection timing] when abnormal interruption is main controller PCB
detected after the operation has been detected
E3150530

image process module (JPEN) [Detection
timing] when there is no interruption 2 min after
the operation has been started.
Code
Description
Turn OFF and then ON the

power. Replace the main
controller PCB if this occurs
frequently.
Remedy

Device: abnormal termination error [Location
Turn OFF and then ON the power.
E315- to be detected] image process module
Replace the main controller PCB
0531 (JPEN) [Detection timing] when abnormal
if this occurs frequently.
interruption is detected after the operation
has been started.
Device: timeout error [Location to be
E315- detected] image process module (JPDE)
0540 [Detection timing] when there is no
interruption 2 min after the operation has
been started.


0541 (JPDE) [Detection timing] when abnormal
has been started
E315- There is an error in image data.
Check connection with DDI-P
0550

detected] image process module (PRIP)
[Detection timing] when there is no
been started.
cable(DCON). Replace the main

controller PCB.

0551 (PRIP) [Detection timing] when abnormal
controller PCB.
has been started.
E315- detected] image process module (PRIO)
0560 [Detection timing] when there is no
been started.

controller PCB.

0561 (PRIO) [Detection timing] when abnormal
controller PCB.
has been started.
Fault in communication with the ADF driver
PCB
E400The checksum values of data from the ADF
0001
driver PCB are inconsistent 14 times
consecutively.
Check connection of ADF lattice

cable (cleaning of connecting
point). Replace ADF driver PCB.
Replace the reader controller
PCB.
The statuses of data from the ADF driver

E400PCB are inconsistent 14 times
0002
consecutively.

PCB.
E400- SCI serial communication error interrupt is

0003 detected 14 times consecutively.

PCB.
The level of the pressure HP sensor does

not change in a specified period of time.
Replace the pressure motor.
E413When the pressure motor is activated, the
Replace the pressure HP sensor.
0001
level of the pressure HP sensor does not
change in a specified period of time with the
10
lead roller opened.

The level of the pressure HP sensor does
not change in a specified period of time.
Replace the pressure motor.
E413- When the pressure motor is activated, the
Replace the pressure HP sensor.
0002 level of the pressure HP sensor does not
change in a specified period of time with the
lead roller closed.
E490- The ADF installed is not supported.
0001 Error with an incorrect ADF model
The ADF installed is not

supported. Replace the DC
controller PCB.
E500- fault in communication with the finisher

0001 (common among all finishers)
Replace the finisher controller

PCB. Replace the DC controller
PCB.
fault in communication
E503fault in communication between finisher and PCB. Replace the saddle
0002
saddle unit
controller PCB. Check the cable.
Code
Description
Remedy
with the finisher (External finisher)

E503fault in communication between finisher
0003
and punch unit
Replace the finisher controller PCB.

Replace the punch drive PCB. Check
the cable.
fault in the backup memory of the

E505- finisher (common among all finishers)
0001 fault in the data stored in backup
memory
Turn off the main power. Check the

wiring of the DC controller PCB and
the finisher controller, and check the
fuse of the 24-V power supply.
Thereafter, turn the main power back
on.
E505- fault in the EEPROM data of the punch

0002 unit
Replace the punch driver PCB.

fault in stack delivery motor (FinisherS1)

E514- When the stack retaining spacer is
0001 returned to home position, the belt
escape home position sensor does not
go on within 1.5 sec.

Replace the stack delivery motor.
Check the stack delivery drive
mechanism.
fault in trailing edge assist motor

(External finisher)
Replace the finisher control PCB.
E514The home position sensor does not go
Replace the trailing edge assist motor
0001
off even when the trailing edge assist
motor has rotated for a specific period of
11
time.
fault in stack delivery motor (FinisherS1)
E514- When the stack retaining spacer is
0002 shifted from home position, the belt
escape home position sensor does not
go off within 1.5 sec.

Replace the stack delivery motor.
Check the stack delivery drive
mechanism.
fault in trailing edge assist motor

(External finisher)
Replace the finisher control PCB.
E514- The home position sensor does not go
Replace the trailing edge assist motor
0002 on even after the trailing edge assist
motor has rotated for a specific period of
time.
Gear change motor error (External
finisher)
0001
off even when the gear change motor
has rotated for a specific period of time.

Replace the gear change motor.
Check the gear change mechanism.
Gear change motor error (External

finisher)
0002
on even when the gear change motor
has rotated for a specific period of time.

Replace the gear change motor.
Check the gear change mechanism.
The offset motor or the finisher controller

PCB is faulty. The offset home position
sensor is faulty (Finisher-S1).
Replace the offset motor. Replace the
E520- While the offset motor is in operation,
offset home position sensor. Replace
0001 drive was applied for 1000 msec for
the finisher controller PCB.
movement toward the home position
sensor; however, the offset home
position sensor does not go on.
The offset motor or the finisher controller
PCB is faulty. The offset home position
sensor is faulty (Finisher-S1).
Replace the offset motor. Replace the
E520- While the offset motor is in operation,
offset home position sensor. Replace
0002 drive was applied for 1000 msec for
movement away from the home position
sensor; however, the offset home
position sensor does not go off.
Front alignment error (External finisher)
E530- The home position sensor does not go
0001 off even when the front alignment motor
has been rotated for a specific period of

Replace the front alignment motor.
Check the front aligning plate drive
mechanism. Check the front
12
time.
alignment home position sensor.
Front alignment error (External finisher)

The home position sensor does not go
E530on even when the front alignment motor
0002
has been rotated for a specific period of
time.

Replace the front alignment motor.
Check the front aligning plate drive
mechanism. Check the front
alignment home position sensor.
Rear alignment error (Finisher-S1)

E530on within 2000 msec after the start of
8001
operation when the rear aligning plate is
shifted to home position.
Replace the finisher controlled PCB.

Replace the rear alignment motor.
Check the rear aligning plate drive
mechanism. Check the rear alignment
home position sensor.
Rear alignment error (Finisher-S1)

E530off within 1000 msec after the start of
8002
operation when the rear aligning plate is
shifted from home position.
Replace the finisher controlled PCB.

Replace the rear alignment motor.
Check the rear aligning plate drive
mechanism. Check the rear alignment
home position sensor.
Code
Description
Remedy
E5310001
Stapler error (External finisher)

The home position sensor does not
go off even when the stapler motor
has rotated for a specific period of
time.

Replace the stapler. Check the harness.
E5310002
Stapler error (External finisher)

go on even when the stapler motor
time.

E5318001
Stapler error (Finisher-S1)

At time of staple jam recovery, the
home position sensor does not go on
with 500 msec after the start of
reverse rotation of the stapler motor.
E5318002
Stapler error (Finisher-S1)

go off within 500 msec after the
stapler motor has been started.

E5320001
Stapler shift error (External finisher)

go off even after the stapler shift
motor has rotated for a specific

Replace the swing cam motor. Check the
swing cam home position sensor. Check
the harness.
13
period of time.
E5320002
Stapler shift error (External finisher)

go on even when the stapler shift
motor has rotated for a specific
period of time.

the harness.
E5328001
Stapler shift error (Finisher-S1)

The stapler slide home position
sensor does not go on within 11 sec
when the stapler is shifted to home
position.

Replace the stapler shift motor. Check
the stapler shift home position sensor.
Check the harness.
E5328002
Stapler shift error (Finisher-S1)

The stapler slide home position
sensor does not go off within 1.0 sec
when the stapler is shifted from
home position.

Replace the stapler shift motor. Check
the stapler shift home position sensor.
Check the harness.
E5350001
Swing cam error (Finisher-S1)

start of operation when the swing
arm is shifted from home position.

the harness
E5350001
Swing cam error (External finisher)

go off even when the swing motor
time.

the harness.
E5350002
Swing cam error (Finisher-S1)

go off within 1.0 sec when the stack
delivery roller swing arm is moved
from home position.

the harness
E5350002
Swing cam error (External finisher)

go on even when the swing motor
time.

the harness.
E5370001
Rear alignment error (External

finisher)
go on within 2000 msec after the
start of operation when the read
aligning plate is moved to home

Replace the rear alignment motor. Check
the rear aligning plate drive mechanism.
Check the rear alignment home position
sensor
14
position.
E5370002
Rear alignment error (External

finisher)
start of operation when the rear
aligning plate is moved form home
position.

Replace the rear alignment motor. Check
the rear aligning plate drive mechanism.
Check the rear alignment home position
sensor
E5378001
Front alignment error (Finisher-S1)

go on within 2.0 sec when the front
aligning plate is moved to home
position.

Replace the front alignment motor. Check
the front aligning plate drive mechanism.
Check the front alignment home position
sensor.
Code
Description
Remedy
Front alignment error (FinisherS1)

E537- The home position sensor dos
8002 not go off within 1.0 sec when
the front aligning plate is shifted
from home position.
Replace the finisher controller PCB. Replace

the front alignment motor. Check the front
aligning plate drive mechanism. Check the
front alignment home position sensor.
Upper tray ascent/descent

E540- motor error (External finisher)
0002 Upper tray ascent/descent
motor clock error
Replace the No. 1 tray shift motor. Replace the

finisher controller PCB. Check the tray
ascent/descent mechanism.
E540Area error
0003
Replace the No. 1 tray area sensor PCB.

E540Safety switch activation

0004
Check the No. 1 tray closed detecting switch.

Stack tray motor error

(FinisherS1)
E540The operation to detect the
8002
paper surface of the stack tray
does not end within 1.0 sec.
Replace the finisher controller PCB. Replace

the tray ascent/descent motor. Check the stack
tray drive mechanism. Check the paper
surface sensor.
Stack tray motor error

(FinisherS1)
E540An abnormal combination of
8003
sensor states has been
detected.
Replace the finisher controller PCB. Check the

stack tray upper limit sensor. Check the stack
tray lower limit sensor. Check the stack tray
upper paper surface sensor. Check the stack
tray lower paper surface sensor.
E542- Lower tray ascent/descent
Replace the No. 2 tray shift motor. Replace the
15
0002
motor error (External finisher)

Lower tray ascent/descent
motor clock error
finisher controller PCB. Check the tray

ascent/descent mechanism
Lower tray ascent/descent

E542motor error (External finisher)
0003
Area error
Replace the No. 2 tray shift area sensor PCB.

Paddle error (Finisher-S1)

The paddle home position
E577sensor does not go on within
8001
1.5 sec when the paddle is
shifted to home position.
Check the paddle motor. Check the paddle

home position sensor. Replace the finisher
controller PCB
The paddle home position

E577- sensor does not go off within
8002 1.0 sec when the paddle is
moved to home position.
Check the paddle motor. Check the paddle

home position sensor. Replace the finisher
controller PCB
Shutter unit error (External

finisher)
E584The shutter open sensor does
0001
not go off (i.e., the shutter does
not close).
Check the stack edging motor. Check the

open/close clutch. Check the shutter home
position sensor. Replace the finisher controller
PCB.
Shutter unit error (External

finisher)
E584The shutter open sensor does
0002
not go on (i.e., the shutter does
not open).
Check the stack edging motor. Check the

open/close clutch. Check the shutter home
position sensor. Replace the finisher controller
PCB.
Punch motor error

The punching home position is Check the punch motor. Check the punch
E590not detected even when the
motor clock sensor. Check the punch driver
0001
puncher motor has been driven PCB. Replace the finisher controller PCB.
for 20 msec.
Punch motor error
The punch home position
E590- sensor is not defected even
0002 after the motor has stopped at
time of punch motor initial
operation.
Check the punch motor. Check the punch

motor clock sensor. Check the punch driver
PCB. Replace the finisher controller PCB.
Punch dust sensor error

E591Error in light-receiving voltage
0001
while light is emitted
Check the waste paper case full sensor. Check

the punch driver PCB. Replace the finisher
controller PCB.
Code
Description
Remedy
16
Punch dust sensor error

E591Error in light-receiving voltage while light
0002
is not emitted
Check the waste paper case full

sensor. Check the punch driver PCB.
Paper trailing edge sensor/ horizontal

E592- sensor error
0001 Error in light-receiving voltage when light
is emitted (trailing edge sensor)
Check the paper trailing edge sensor.

Check the horizontal registration
paper trailing edge sensor/ registration

E592- sensor error
0002 Error in light-receiving voltage when light
is not emitted (trailing edge sensor)

sensor. Check the punch drive PCB.
paper trailing edge sensor/ registration

sensor error
E592Error in light-receiving voltage when light
0003
is emitted (horizontal registration sensor
1)

Paper trailing edge sensor/ registration

sensor error
0004
is not emitted (horizontal registration
sensor 1)


sensor error
0005
2)
Check the paper training edge

sensor. Check the horizontal
registration sensor. Check the punch
driver PCB. Replace the finisher
controller PCB.

sensor error
0006
sensor 2)
Check the paper training edge

sensor. Check the horizontal
registration sensor. Check the punch
driver PCB. Replace the finisher
controller.

sensor error
0007
3)


sensor error
0008
sensor 3)

E592- Paper trailing edge sensor/ registration
17
0009
sensor error
Error in light-receiving voltage when light sensor. Check the punch driver PCB.
sensor 4)

sensor error
000A
sensor 4)


Punch shift motor error
motor. Check the horizontal
E593- The light-receiving voltage home position registration home position sensor.
Check the punch driver PCB.
0001 sensor does not go off when light is
emitted.
Check the punch shift mechanism.
Punch shift motor error
E593- The light-receiving voltage home position
0002 sensor does not go on when light is not
emitted.

motor. Check the horizontal
registration home position sensor.
Check the punch driver PCB.
Check the punch shift mechanism.
Saddle paper positioning plate error

The paper positioning plate home
position sensor does to go on when the
E5F0paper positioning motor has been driven
0001
for 1.33 sec. Paper positioning plate
motor (M4S)/paper positioning plate
home position sensor (P17S)
Check the paper positioning plate

motor. Check the paper positioning
plate home position sensor. Replace
the finisher controller PCB. Check the
paper positioning plate drive
mechanism
Saddle paper positioning plate error

The paper positioning plate home
position sensor doest not go off when the
E5F0paper positioning plate motor has been
0002
driven for 1 sec. Paper positioning plate
motor (M4S)/paper positioning plate
home position sensor (P17S)
Check the paper positioning plate

motor. Check the paper positioning
plate home position sensor. Replace
the finisher controller PCB. Check the
paper positioning plate drive
mechanism
Code
Description
Saddle paper folding error

The number of detection pulses of the paper
E5F1folding motor clock sensor has dropped
0001
below a specific value. Paper folding motor
(M2S)/paper folding motor clock sensor
Remedy
Check the paper folding motor.
Check the paper folding motor
clock sensor. Replace the finisher
controller PCB. Check the paper
folding plate drive mechanism.
18
(P14S)
Saddle paper folding error
The state of the paper folding home position
E5F1- sensor doest not change when the paper
0002 folding motor has been driven for 3 sec.
Paper folding motor (M2S)/paper folding
motor clock sensor (P14S)
Check the paper folding motor.

Check the paper folding motor
clock sensor. Replace the finisher
controller PCB. Check the paper
folding plate drive mechanism.
Saddle guide error

The guide home position sensor does not go
E5F2on when the guide motor has been driven for
0001
0.455 sec. Guide motor (M3S)/guide home
position sensor (PI13S)
Check the guide motor. Check the

guide home position sensor.
PCB. Check the guide drive
mechanism.
Saddle guide error

The guide home position sensor does not go
E5F2off when the guide motor has been driven for
0002
1 sec. Guide motor (M3S)/guide home
Check the guide motor. Check the

PCB. Check the guide drive
mechanism.
Saddle alignment error

The aligning plate home position sensor
does not go on when the alignment motor
E5F3has been driven for 0.5 sec. (at time of
0001
initialization, 1.67 sec.) Alignment motor
(M5S)/aligning plate home position sensor
(PI5S)
Check the alignment motor.

Check the alignment home
position sensor. Check the
aligning plate drive mechanism.
PCB.
Saddle alignment error

The aligning plate home position sensor
E5F3- does not go off when the alignment motor
0002 has been driven for 1 sec. Alignment motor
(M5S)/aligning plate home position sensor
(PI5S)
Check the alignment motor.

Check the alignment home
aligning plate drive mechanism.
PCB.
Saddle rear stapling error

The stitching home position sensor does not
Replace the stitcher (rear). Check
E5F4- go on when the stitch motor (rear) has been
the harness. Replace the finisher
0001 rotated in reverse for 0.5 sec or more. Stitch
controller PCB.
motor (rear; M6S)/stitching home position
sensor (rear; MS5S)
Saddle rear stapling error
Replace the stitcher (rear). Check
E5F4- go off when the stitch motor (rear) has been
0002 rotated in normal direction for 0.5 sec or
controller PCB.
more. Stitch motor (rear; MS)/stitching home
position sensor (rear; MS5S)
19
Saddle front stapling error

Replace the stitcher (front). Check
E5F5- go on when the stitch motor (front) has been
0001 rotated in reverse for 0.5 sec or more. Stitch
controller PCB.
motor (front; M7S)/stitching home position
sensor (front; MS7S)
Saddle front stapling error
Replace the stitcher (front). Check
E5F5- go off when the switch motor (front) has
0002 been rotated in normal direction for 0.5 sec
controller PCB.
or more. Stitch motor (front; M7S)/stitching
home position sensor (front; MS7S)
Saddle butting error
The paper butting plate home position
E5F6- sensor does not go on when the paper
0001 butting plate motor has been driven for 0.3
sec. Paper butting plate motor (M8S)/paper
butting plate home position sensor (PI14S)
Check the paper butting plate

motor. Check the paper butting
plate home position sensor.
PCB.

The paper butting plate home position
sensor does not go off when the paper
E5F6butting plate motor has been driven for 80
0002
msec or more. Paper butting plate motor
(M8S)/paper butting plate home position
sensor (PI14S)

plate home position sensor.
PCB.

The number of detection pulses of the paper
E5F6- butting plate motor has dropped below a
0003 specific value. paper butting plate motor
(M8S)/paper butting plate motor clock
sensor (PI1S)

plate motor clock sensor. Replace

The paper butting plate leading edge sensor
E5F6- does not go off when the paper butting plate
0004 motor has been driven for 80 msec. Paper
butting plate motor (M8S)/paper butting plate
leading edge sensor (PI15S)

plate leading edge sensor.
PCB.

The paper butting plate leading edge sensor
E5F6- does not go on when the paper butting plate
0005 motor has been driven for 0.3 sec. Paper
butting plate more (M8S)/paper butting plate
leading edge sensor (PI15S)

plate leading edge sensor.
PCB.
20
Code
Description
Remedy
Saddle connector error

The connector of the paper butting plate home
E5F8position sensor has been identified as being
0001
disconnected. Connector of guide home
Connect the connector of the

Check the harness. Replace

The connector of the paper butting plate home
E5F8position sensor has been identified as being
0002
disconnected. Connector of paper butting plate
home position sensor (PI14S)

paper butting plate home
harness. Replace the finisher
controller PCB.

The connector of the paper butting plate
E5F8leading edge sensor has been identified as
0003
being disconnected. Connector of paper butting
plate leading edge sensor (PI15S)

paper butting plate leading
edge sensor. Check the
harness. Replace the finisher
controller PCB.
Saddle switch error

The inlet cover switch has been identified as
being open for 1 sec or more after the start of
printing or the start of initial rotation with the
following sensors identifying their respective
E5F9- covers as being closed: -inlet cover sensor
0001 (PI9S) -nt cover open/closed sensor (PI2S) delivery cover sensor (PI3S) Or, the front over
switch (MS2S) or the delivery cover switch
(MS3S) is open. Inlet cover switch
(MS1S)/front cover switch (MS2S)/delivery
cover switch (MS3S)
Check the inlet cover switch.

Check the inlet cover sensor.
Check the front cover open/
closed sensor. Check the
delivery cover sensor. Replace
Saddle switch error

The front cover switch has been identified as
being open from the start of printing or the start
of initial rotation with the following sensors
E5F9identifying their respective covers as being
0002
closed. -inlet cover sensor (PI9S) -front cover
open/closed sensor (PI2S) -delivery cover
sensor (PI3S) -front cover switch
(MS2S)/delivery cover switch (MS3S)
Check the front cover switch.

Check the inlet cover sensor.
Check the front cover open/
closed sensor. Check the
Saddle switch error

E5F9- The delivery cover switch has been identified
0003 as being open after the start of printing or the
start of initial rotation of the host machine with
Check the delivery cover

switch. Check the inlet cover
sensor. Check the inlet cover
sensor. Check the front cover
21
the following sensors identifying their

respective covers as being closed: -inlet cover
sensor (PI9S) -front cover open/closed sensor
(PI2S) -delivery cover sensor (PI3S) - delivery
cover switch (MS3S)
There is an error on the hard disk.
[Cause] An HDD detection error has occurred.
The HDD cannot be detected. The HDD does
E602not become ready. The HDD returns an error.
0001
[Detection] while boot ROM is in session
BARSAC startup, mounting (usrIde) [Timing of
Detection] once at startup
[Cause] There is no startup file. The program
for the main CPU does not exist on the HDD or
E602in BOOTDEV/BOOT, and so on. [Detection]
0002
while boot ROM is in use at time of system file
loading (usrIde) [Timing of Detection] once at
startup
[Cause] An HD write abort error has occurred.
E602- The sectors for BOOTDEV on the HD cannot
0003 be read. [Detection] BARSAC (all; at time of
bootable startup) [Timing of Detection] once at
startup
[Cause] A subbootable that matches the PDL
E602- type does not exit in BOOTDEV/BOOT.
0006 [Detection] during loading of sub boot in
oclibroot [Timing of Detection] once at bootable
startup
[Cause] An ICC profile that matches the PDL
type does not exist in BOOTDEV/PDL.
E602[Detection] beginning of oclibroot; judgment
0007
based on functions of PDL team that are called
in [Timing of Detection] once at bootable
startup
E602- There is an error on the hard disk.
01XX /DOSDEV is faulty
02XX /FSTDEV is faulty.
open/closed sensor. Check the

22

03XX /DOSDEV2 is faulty.
04XX /FSTPDEV is faulty.
Code
Description
Remedy
E60205XX

/DOSDEV3 is faulty.
E60206XX

/PDLDEV is faulty.
E60207XX

/DOSDEV4 is faulty.
E60208XX

/BOOTDEV is faulty.
E60209XX

/DOSDEV5 is faulty.
E602FFXX

There is an error in a partition that cannot be
identified.
E6040000
The image memory is faulty or is inadequate.

Increase the memory.
The memory size does not match the model.
E6090008
There is an error on the HDD.

At startup, the HDD fails to reach a specific
temperature level within a specific period of
time.
Replace the hard disk. Replace

E6090009
There is an error on the HDD.

At time of sleep recovery, the temperature
fails to reach a specific level.
Replace the hard disk. Replace

E610
The HDD coding key is faulty.
E6770001
Failure in PS Printer Kit-AA1

Failure in exhaust fan of PS Printer Kit-AA1
E6770003

- Check cable connection Abnormal detection with configuration check Reinstall system of PS Printer
when PS Printer Kit-AA1 is started
Kit-AA1
E6770004

Failure in CPU cooling fan of PS Printer KitAA1
- Check connection of the

exhaust fan connector - Replace
the exhaust fan
- Check connection of the

connector for cooling CPU Replace CPU cooling fan
23
E6770010

In the case that other type of controller is
connected
E6770080

- After checking connection, turn
Communication error between PS Printer KitON the power again. - Reinstall
AA1 and the main controller of the host
system of PS Printer Kit-AA1.
machine after PS Printer Kit-AA1 is started
Code
- Check connection of controller

that supports this machine
Description
Remedy
There is an error in the

initialization of the IPC.
E710The machine fails to become Check the cable.
0001
ready 3 sec or less after the
IPC chip startup
There is an error in the IPC
communication.
The occurrence of an error
E711has been recorded in the
0001
error register of the IPC chip
4 times or more within 1.5
sec.
Check the cable.

communication with the
finisher or 3 Way Unit-A1.
Check the cable. Replace the DC controller PCB.
E713The communication with the
0000
finisher does not resume
within 5 sec after it has been
disrupted.
pedestal.
Check the cable. Replace the DC controller PCB.
E716After the presence of a
Replace the pedestal drive PCB.
0000
pedestal has been detected,
the communication fails to be
normal for 5 sec.
pedestal.
E716When the communication
0010
with the 3 Way Unit-A1 is
faulty after detecting the
connection with the finisher.
Install the 3 Way Unit-A1. Replace the DC

controller PCB after checking the cable
24

communication with the NE
controller.
Check the cable; thereafter, reset the condition in
E717- The NE controller is not
service mode:
0001 connected at power on,
although it was connected
before the power was turned
off because of an error.
communication with the NE
controller.
An IPC error has occurred
E717- while the NE controller is in
0002 operation. There is an open
circuit for the IPC. An error
has occurred, and the IPC
communication remains
disabled.

service mode:
There is a coin vendor error.

The coin vendor is not
connected when the power is Check the cable; thereafter, reset the condition in
E719turned on, although it was
service mode:
0001
connected before the power COPIER>FUNCTION>CLEAR>ERR.
was turned off because of an
error.
While the coin vendor is in
operation, an IPC error has
occurred, IPC has developed
an open circuit, or an error
E719- preventing recovery of IPC
service mode:
0002 communication has occurred.
An open circuit has been
detected in the line for the
pickup/delivery signal. An
illegal signal has been
detected.
While the unit price is being Check the cable; thereafter, reset the condition in
E719checked at startup, an error service mode:
0003
occurs in the communication COPIER>FUNCTION>CLEAR>ERR.
with the coin vendor.
E719- There is a coin vendor error. Check the cable; thereafter, reset the condition in
0011 An error has occurred at new service mode:
25
card reader startup. The new COPIER>FUNCTION>CLEAR>ERR.

card reader is not connected
when the power is turned off,
although it was connected
when the power was turned
off.
An IPC error has occurred at
new card reader startup.
E719There is an IPC open circuit. service mode:
0012
An error has occurred that
prevents recovery of IPC
communication.
1. Check the connection of the cable for the card
reader (connector disconnected, cable cut);
thereafter, reset the condition in service mode:
Error in communication at
COPIER > FUNCTION > CLEAR > ERR. 2.
E719- card reader (serial) startup
Execute the following items in service mode after
0031 Communication with the card
removing the card reader, and then install the
reader cannot be started at
card reader again. - COPIER > FUNCTION >
startup.
CLEAR > CARD - COPIER > FUNCTION >
CLEAR > ERR
Error in communication after
card reader (serial) startup
E719Communication with the card
0032
reader is available at startup,
and then becomes
unavailable.
Check the connection of the cable for the card

reader (connector disconnected, cable cut);
thereafter, reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR.
There is a PDL software

E730- error.
1001 An initialization error has
occurred.
1. Execute PDL resetting. 2. Turn on the power

once again.
Code
Description
Remedy
There is a PDL software error.

1. Execute PDL resetting. 2. Turn on
E730An error that may be critical to the system
the power once again.
100A
(e.g., failed initialization) has occurred.
E730There is an error in the communication
9004
(PAI) with an external controller.
1. Turn on the power once main. 2.

Check the connection of the open I/F
board and the cable. 3. Replace the
board for the external controller open
26
I/F. 4. Replace the main board.

E730There is a fault in the connector of the
9005
vide cable to the external controller.
1. Turn on the power once main. 2.

Check the connection of the open I/F
board and the cable. 3. Replace the
board for the external controller open
I/F. 4. Replace the main board.

E730The PDL board does not respond. A
A006
subbootable is faulty or absent.

the power once again. 3. Check the
connection of the SURF board. 4.
Re-install the firmware. 5. Replace
the main board.

E730- There is a mismatch between the control
A007 software of the machine and the PDL
control software in regard to version.

the power once again. 3. Execute
system formatting (all), and reinstall
the system.
E730- There is a PDL software error.

B013 There is corruption in the font data.
1. Turn on the power once again. 2.

Re-install the software. 3. Execute
system formatting (all), and reinstall
the system.
There is an error in the communication

E732with the scanner
0001
There is a DDI-S communication error.
1. Check the connector used to

connect the scanner. 2. Check the
power supply of the scanner (to see if
initialization takes place at startup).
3. Replace the reader controller,
scanner board, or main board as
necessary.

E732with the scanner
0010
Fault in detection of DDI-S Vsync signal

connect the scanner. 2. Check the
power supply of the scanner (to see if
3. Replace the reader controller,
scanner board, or main board as
necessary.

with the scanner
A scanner is first detected from the
E732- printer model. (Not an error code but only
Turn the main power switch off/on
9999 the message 'Turn the main power switch
OFF&ON again' is displayed on the users
screen. The error is recorded in service
mode > DISPLAY > ERR
E733- There is an error in the communication
27
0000
with the printer

connect to the printer. 2. Check the
At startup, communication with the printer power supply of the printer (to see if
fails
3. Replace the DC controller or the
main board.

E733with the printer
0001
There is a DDI-P communication error
1. Check the connection with the

printer. 2. Check the power supply of
the printer (to see if initialization
takes place at startup). 3. Replace
the DC controller or the main board.

0010
Fault in detection of DDI-P Vsync signal


0020
Error in DDI-P communication
2. Check the power supply of the

printer (to see if initialization takes
place at startup). 3. Replace the DC
controller or the main board.

0021
Error in DDI-P communication

E740- There is an error on the Ether board.

0002 The MAC address is illegal.
Replace the LAN card.
Code
Description
Remedy
There is an error in the DDI

communication.
E743- An SCI error has occurred. The
0000 received data is faulty. A reception
timeout condition has occurred. An
SEQ timeout error has occurred.

cable used to connect the reader unit and
the printer unit. Replace the following as
necessary: flexible cable, reader
controller PCB, main controller PCB.
There is an error in the language

file/boot ROM.
E744The version of the language file on
0001
the HDD and that of the bootable do
not match.
Download a language file of the correct

version.
E744- There is an error in the language

0002 file/boot ROM.

version.
28
The size of the language file on the

HDD is too large.
file/boot ROM.
E744There is no language file on the HDD
version.
0003
indicated by config.txt for a
switchover.
E744- file/boot ROM.
0004 An attempt to switchover to a
language on the HDD fails.

version.

1000 The boot ROM that is mounted is of
the wrong type
Replace the boot ROM with one of the

model in question.

2000 The engine ID indicated by the
software ID is illegal.
Replace it with a software ID of the

correct model.

3xxx Disagreement between the installed
memory and the boot ROM
Confirm and correct the installed memory

and the boot ROM.
There is a fault on the TokenRing

E745- board.
0001 An attempt at PCI initialization has
failed.
1. Disconnect and then connect the

TokenRing board. 2. Replace the
TokenRing board.

E745board.
0002
The MAC address is faulty.
1. Replace the TokenRing board.

board.
E745There is an error in the
0003
acquisition/setting of board
information.

E745board.
0004
There is a connection error.
1. Check the connection of the cable. 2.

Replace the cable. 3. Check the power
source of the MAU. 4. Replace the MAU.
E745- There is a fault on the TokenRing

0005 board.
29
Other Errors
The accessories board is of the
E746- wrong type.
0003 At startup, a board for a different
model has been detected.
Replace the UFR board of the correct

type (model).
There is a mismatch between

E748- controller board and SDRAM size.
2000 An error occurs when accessing the
chip on the main controller PCB.
Replace the main controller PCB.
Code
Description
Remedy
There is an error in the DDI

communication.
E743- An SCI error has occurred. The
0000 received data is faulty. A reception
timeout condition has occurred. An
SEQ timeout error has occurred.

cable used to connect the reader unit and
the printer unit. Replace the following as
necessary: flexible cable, reader
controller PCB, main controller PCB.

file/boot ROM.
E744The version of the language file on
0001
the HDD and that of the bootable do
not match.

version.

0002 The size of the language file on the
HDD is too large.

version.

file/boot ROM.
E744There is no language file on the HDD
version.
0003
indicated by config.txt for a
switchover.
0004 An attempt to switchover to a
language on the HDD fails.

version.

1000 The boot ROM that is mounted is of
the wrong type
Replace the boot ROM with one of the

model in question.
E744- There is an error in the language
Replace it with a software ID of the
30
2000
file/boot ROM.
The engine ID indicated by the
software ID is illegal.
correct model.

3xxx Disagreement between the installed
memory and the boot ROM
Confirm and correct the installed memory

and the boot ROM.

E745- board.
0001 An attempt at PCI initialization has
failed.
1. Disconnect and then connect the

TokenRing board. 2. Replace the
TokenRing board.

E745board.
0002
The MAC address is faulty.

board.
E745There is an error in the
0003
acquisition/setting of board
information.

E745board.
0004
There is a connection error.
1. Check the connection of the cable. 2.

Replace the cable. 3. Check the power
source of the MAU. 4. Replace the MAU.

E745board.
0005
Other Errors
The accessories board is of the
E746- wrong type.
0003 At startup, a board for a different
model has been detected.
Replace the UFR board of the correct

type (model).
There is a mismatch between

E748- controller board and SDRAM size.
2000 An error occurs when accessing the
chip on the main controller PCB.
Replace the main controller PCB.

Canon IR3225 Trouble Error Codes

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Canon IR3225 Trouble Error Codes

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Canon iR3225 Trouble Error Codes List page 1 (from 16)

The temperature of the fixing

Reset the condition in service mode:

The temperature of the fixing

Reset the condition in service mode:

The temperature of the fixing

Reset the condition in service mode:

The temperature of the fixing

Reset the condition in service mode:

The rise in temperature of the fixing

Reset the condition in service mode:

thermistor is less than 150 deg C

Reset the condition in service mode:

Failure in main/sub thermistor

Clear the error in Service Mode:

The rotation of the fixing film is faulty.

Reset the condition in service mode:

The rotation of the main motor is

Replace the main motor. Replace the DC

The rotation of the fixing motor is

Replace the fixing motor. Replace the

The waste toner case is full, or the

Replace the waste toner sensor.

The path between the sub hopper and

The developing assembly connector is

connection of the toner level sensor has been detected for

Replace the sub

The hopper motor or the bottle motor is faulty.

Replace the hopper

E032- The NE controller counter malfunctions.

Turn off the main

The voltage of the power supply is faulty (high-voltage

Turn off and then

The voltage of the power supply is faulty (high-voltage

Replace the highvoltage power

The voltage of the power supply is faulty (high-voltage

Replace the highvoltage power

The voltage of the power supply is faulty (high-voltage

Replace the highvoltage power

E064- The voltage of the power supply is faulty (high-voltage

Replace the highvoltage power

While output is being generated, the AD value of the

Replace the laser

The scanner motor is faulty.

Replace the laser

With the image clock switched over, the scanner motor

Replace the laser

There is an error in the communication with the highvoltage power supply.

Replace the highvoltage power

E197- Error in communication of laser driver PCB

Error in communication of laser driver PCB

Error in communication of laser

- Check routing (wiring) - Replace the laser

There is an error in the detection

Disconnect and then connect the harness

There is an error in the detection

Disconnect and then connect the harness

The light intensity of the CCD is

Disconnect and then connect the flexible

The reader unit power supply

Disconnect and then connect the power

The reader unit power supply

Disconnect and then connect the power