GX2-CM100B Control Module Installation and Operation Manual

GX2-CM100B
Control Module
Installation and Operation Manual
505904-001
Revision B
GX2-CM100B
Control Module
Installation and Operation Manual
505904-001
Revision B
GX2-CM100B Control Module

Document Number:
505904-001 Revision B
Copyright 2005, 2008, 2014 ARRIS Group, Inc. All rights reserved.
Trademarks
ARRIS Enterprises, Inc. 2014 All rights reserved. No part of this publication may be reproduced in any form or by any
means or used to make any derivative work (such as translation, transformation, or adaptation) without written
permission from ARRIS Enterprises, Inc. (ARRIS). ARRIS reserves the right to revise this publication and to make
changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or
change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used
in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims
proprietary interest in the marks and names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the
product(s) described in this manual at any time.
Revision History
Revision
Date
Reason for Change
7/07
Initial release.
3/14
Rebranded.
Contacting ARRIS
Help with your ARRIS product is available online and by phone:
Customer Care
Contact us via the ARRIS CUSTOMERCARE 360 website

(www.arrisi.com/customercare360) to report non-critical Severity 4 issues. We will answer
your service request within one business day. You can also use the Customer Care portal
to update and close your support requests and add attachments, if required, to your open
tickets.
Find technical documentation at

http://www1.arrisi.com/Video-Solutions/US-EN/Documentation-Center
Technical Support
Contact Technical Support when you need assistance with installed products.
The ARRIS TAC Call Center provides Customer support 24/7/365. A TAC agent will create your case
and escalate to the appropriate technical support team. Critical Severity 1 or 2 issues will be warm
transferred for immediate assistance.
North America
Phone: 1-888-944-HELP (4357); + 1-215-323-2345 (worldwide)
Email: TAC.Helpdesk@arrisi.com
Contact TAC via email to report non-critical Severity 3 or 4 issues. Contact the TAC by phone at
1-888-944-4357 for Critical Severity 1 or 2 issues.
Latin America
Phone: +1-215-323-2346
Europe
Phone: +1-215-323-2345
Japan/Korea/Asia
Phone: No in region numbers
505904-001 RevB
Technical Training
Contact Technical Training for inquiries at 1-888-221-9797 concerning product training. Please be
prepared to provide a list of equipment you would like training on.
Email:
training@arrisi.com
Repair Services
Contact Repair Services if you need to return a product for repair. Please go to the ARRIS website
(http://www.arrisi.com) and click the Support link and then click the Repair and Return link for
more information.
vi
505904-001 RevB
Table of Contents
Chapter 1
Introduction
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 2
Overview
Module Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
External Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internal Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Miscellaneous Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Panel Indicators and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3
Installation
Unpacking the GX2-CM100B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Powering the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Local Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Optional SDU Interface Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm Relay Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Network Interface Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verifying GX2-CM100B Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4
Operation
Ethernet Port IP Address Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Port Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
GX2-CM100B MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Quick Swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Objects Used to Configure the Quick-Swap Feature. . . . . . . . . . . . . . . . . . . . . . . .
Security Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing Security Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downloading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ISDN Modem Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
GX2 Lite Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trap Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-1
1-3
1-4
1-5
2-1
2-2
2-2
2-3
2-4
2-4
2-6
3-1
3-1
3-1
3-3
3-3
3-3
3-3
3-3
3-3
4-1
4-1
4-1
4-1
4-2
4-2
4-3
4-3
4-4
4-5
4-5
4-5
4-6
4-6
Chapter 5
Troubleshooting
5-1
Appendix A
Safety and Compliance
A-1
Appendix B
Specifications
B-1
Appendix C
Menus and Alarms
C-1
Using the GX2-LM1000S* menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

505904-001 RevB
C-1
vii
SDU Interface Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Module Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix D
Configuration and Embedded Web Page Access
C-1
C-2
C-2
C-2
D-1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Devices Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disabling Proxy Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Invoking the Embedded Web Page Using a Web Browser. . . . . . . . . . . . . . . . . . . . . . . .
D-1
D-1
D-1
D-2
D-2
D-3
Appendix E
Abbreviations and Acronyms
E-1
Appendix F
Warranty
F-1
viii
505904-001 RevB
C H A P T E R
Introduction
The OmniStar GX2 is a fiber optic broadband transmission platform for headend and hub locations
that supports advanced broadband hybrid fiber/coax telecommunications systems. The GX2 series
is a complete line of headend fiber optic products designed to transport video and data signals in
CATV systems and related applications. The GX2 system is flexible in its application and includes a
series of modules and options that you can select to accommodate system requirements.
The GX2-CM100B control module supervises all of the application modules and power supplies
within the GX2-HSG* chassis while also serving as the communication gateway between the
modules and the various user interfaces. It also reports any alarms to the network management
system.
Although the application modules can operate without it, the control module is necessary to set up
and monitor modules through either the display option on the shelf door unit (SDU) or the SNMP
interface. The GX2-CM100B is also necessary to enable some of the advanced OmniStar GX2
features, such as quick swap configuration, where replacement modules are recognized and updated
with the prestored settings.
GX2 CM100B features:
505904-001 Rev B
Controls and provides interface to the SDU with display
Contact closure relay for external alarm capability
Downloadable firmware
PowerPC microprocessor for enhanced intelligence
SNMP interface
System status view on front panel LEDs
Introduction
1-1
Figure 1.1 illustrates the GX2-CM100B.
Figure 1.1
GX2-CM100
You can intermix different GX2 modules in the 16-slot GX2-HSG*. For illustrative purposes, Figure
1.2 depicts a GX2-HSG* populated with a combination of 16 GX2* modules and a GX2-CM100B
control module:
1-2
505904-001 Rev B
Figure 1.2
Fully populated
GX2-HSG*
equipment shelf
For more information regarding this product or other OmniStar GX2 modules visit:
http://www.arrisi.com/products/index.asp.
Using This Manual

The following chapters provide information and instructions to install and operate the
GX2-LM1000S*.
505904-001 Rev B
Chapter 1
Introduction provides a product description, related documentation, the

technical help line, and repair/return information.
Chapter 2
Overview describes the functions of the GX2-CM100B*.
Chapter 3
Installation provides instructions on how to install the GX2-CM100B.
Chapter 4
Operation provides instructions on how to operate the GX2-CM100B.
Chapter 5
Troubleshooting provides general guidelines to follow for problem

resolution.
Appendix A
Safety and Compliance provides important safety and compliance

information about the GX2-CM100B.
Appendix B
Specifications provides general specifications for the GX2-CM100B.
Appendix C
Menus and Alarms describes the GX2-CM100B menu structure and

provides information on how to use the optional SDU with display.
Appendix D
Configuration and Embedded Web Page Access describes how to

monitor and control device parameters using a standard web browser.
Appendix E
The Abbreviations and Acronyms list contains the full spelling of the
short forms used in this manual.
Appendix F
Warranty
Introduction
1-3
Related Documentation
1
The following documents provide information about products that can be used with the GX2
CM100B:
GX2 HSG* Equipment Shelf Installation and Operation Manual
GX2 PSAC10* AC Power Supply Installation and Operation Manual
GX2 PSDC10* DC Power Supply Installation and Operation Manual
Although these documents provide information that may be of interest to you, they are not required
to install or operate the GX2-LM1000S*:
1-4
GX2 R-1000B Forward Path Receiver Installation and Operation Manual
GX2-RX200BX2 Dual Return Path Receiver Installation and Operation Manual
GX2-LM1000B* Laser Module Installation and Operation Manual
GX2-SDU100B Shelf Door Unit Installation and Operation Manual
GX2-OA100* Optical Amplifier Installation and Operation Manual
GX2-EM870* Externally Modulated Broadcast Transmitter Installation and Operation Manual
GX2-DM870* Directly Modulated Forward Path Transmitter Installation and Operation

Manual
GX2-RSW200B Return Path RF Switch Installation and Operation Manual
GX2-RSW1000B Forward Path RF Switch Installation and Operation Manual
GX2 OSW10B Optical Switch Installation and Operation Manual
GX2-RFA1000B RF Amplifier Installation and Operation Manual
GX2-DM200*Directly Modulated Return Path Transmitter Installation and Operation Manual
GX2-DRT-4X/CH* Digital Return Transmitter Installation and Operation Manual
GX2-DRR-4X PIN Digital Return Receiver Installation and Operation Manual
GX2-DRR 3X PIN Digital Return Receiver Installation and Operation Manual
505904-001 Rev B
Document Conventions
Before you begin using the GX2-LM1000S*, familiarize yourself with the stylistic conventions used
in this manual:
505904-001 Rev B
SMALL CAPS
Denotes silk screening on the equipment, typically representing front

and rear panel controls, input/output (I/O) connections, and LEDs
* (asterisk)
Indicates that several versions of the same model number exist and the
information applies to all models; when the information applies to a
specific model, the complete model number is given
Italic type
Denotes a displayed variable, a variable that you must type, or is used for
emphasis
Introduction
1-5
1-6
505904-001 Rev B
C H A P T E R
Overview
This chapter provides a brief overview of the GX2 system and a complete description of the features
and functions of the GX2-CM100B.
OmniStar GX2 equipment provides increased rack density, reliability, ease of operation, and
computer aided troubleshooting through status monitoring. All OmniStar GX2 modules are
accessible and replaceable from the front of the GX2 HSG* equipment shelf, resulting in low time
to repair. An installed module mates with the equipment shelf connectors for signal interfacing and
power. Fiber connections are made at the front of a module.
The GX2 design incorporates blind mate RF connectors that enable all option modules to be hot
swapped with power applied to the equipment shelf without removing any RF cables. When
modules that receive or transmit laser signals are replaced with power applied to the equipment
shelf, ensure that all laser hazard warnings are strictly enforced.
You can install GX2 application modules in any of the sixteen universal slots in the GX2-HSG*. The
narrow slot on the far right is reserved for the GX2 CM100B control module.
The GX2-HSG* can have a mix of different GX2 application modules. Figure 2.1 illustrates an
equipment shelf populated with several different GX2* modules and the GX2-CM100B.
Figure 2.1
Populated GX2-HSG*
505904-001 Rev B
Overview
2-1
Table 2.1 describes a minimum GX2-HSG* equipment shelf configuration required for operating a
GX2-CM100B:
Table 2.1 Minimum GX2-HSG* equipment shelf configuration
Component
Model
Function
Equipment-shelf
GX2 HSG*
Rack mountable shelf that houses up to

sixteen modules, AC or DC power
supplies, and a control module
Power supply module
GX2-PSAC10 or GX2-PSDC10
The GX2-PSAC10 provides shelf power in

an AC powered system; the GX2 PSDC10
provides shelf power in a DC system
Module Description
The primary function of the GX2-CM100B control module is to monitor and control all of the
application modules located in the same chassis and report any alarms to the network management
system (NMS). Alarms are also reported through a text error message on the optional SDU with
optional display, if installed. You can control application modules through the SDU or NMS. The
GX2-CM100B also detects the addition or deletion of modules.
The GX2-CM100B provides a Quick Swap Auto Configure mode. In this mode, the GX2-CM100B
saves all previous settings for the application modules and then automatically downloads those
settings to a replacement module.
Other functions performed by the GX2-CM100B include:
Quick summary indication of application module status and the status of the power
supplies through three front panel mounted tri-color LEDs
Self diagnostics and identification of faults
Storage of the firmware upgrades, module identities, and other system information
External Communications
The GX2-CM100B enables you to communicate with any application module installed in the same
GX2-HSG*. It also enables you to view status information and send control commands.
There are three methods by which you can communicate with the other modules: the local Ethernet
port, the network Ethernet port, and the SDU.
2-2
The local 10Base T Ethernet port is a front-panel RJ 45 connector for communication to a

local PC. Through this port, you can monitor and control all parameters for installed
modules using the provided SNMP interface. This connector has a reverse pin out that
enables you to connect a computer with a straight through cable. No cross over cable is
required. This port is equipped with a DHCP server. There is no configuration necessary to
activate this server.
The network 10Base T Ethernet port is a rear-panel RJ 45 jack that you can connect to a
network with a straight through cable. Using an Ethernet hub, you can connect any number
of GX2 shelves to a PC or network.
505904-001 Rev B
The local and network Ethernet ports enable you to use a web browser to monitor and control
the modules in the GX2-HSG*. The ports also support communication with an SNMP
management station. You can use both ports at the same time. A green LED is provided at both
connectors to indicate communications activity.
The GX2-CM100B also provides an interface to the optional SDU. To use the SDU, connect
the SDU cable to the mini DIN connector on the GX2 CM100B front panel, as illustrated in
Figure 2 3 (Key 3). The GX2 CM100B controls the SDU operation and enables you to
navigate a menu system to view or change module information.
Figure 2.2 illustrates typical system connections.

Figure 2.2
GX2 CM100B typical
system interface
Internal Communications
The GX2-CM100B module communicates with each of the application modules and the two power
supplies mounted in the rear of the GX2-HSG*. It recognizes each module and acknowledges the
insertion or deletion of modules in the same shelf. It monitors the alarm status of each module and
indicates the most serious alarm state present in the shelf on the front panel CM, PS1, or PS2 status
LEDs.
The GX2-CM100B also communicates with each application module to relay commands or gather
data in response to user inputs. In addition, it can download new versions of firmware to selected
modules. There may be a brief interruption of service when the module reboots prior to using the
new firmware. You can elect to postpone the reboot immediately after the download is complete and
initiate it later during a maintenance window.
505904-001 Rev B
Overview
2-3
Miscellaneous Functions
In addition to the primary functions, the GX2-CM100B performs several auxiliary tasks within the
GX2 system. The most significant of these include:
Fan Operation
The GX2-CM100B controls the operation of its internal fans to maintain

an ideal operating temperature.
Temperature Sensing
The temperature of the shelf is reported to the interrogating PC. The

temperature sensor is located within the CM100B.
Relay Contact Closure
You can use a set of relay contacts to power external alarm equipment.
The dry contact closes when the control module detects any alarm. The
contacts are rated at 250 mA / 40 VAC or VDC maximum.
Memory
The EEPROM stores the identity of the module. This includes date code,
serial number, model number, manufacturing location, and alarm
information.
Front Panel Indicators and Connectors

The front panel of the GX2-CM100B includes three LED indicators, a local interface port, a mini-DIN
SDU interface port, and a recessed reset button. The front panel is illustrated in Figure 2.3.
Figure 2.3
GX2-CM100B* front
panel
2-4
505904-001 Rev B
Table 2.2 identifies and describes the features on the front panel.
Table 2.2 Front panel features
Key
1
Feature
Function
There is one STATUS alarm indicator for the
control module (CM) and one for each power
supply (PS1 and PS2). These tri color LEDs
indicate the following:
Green normal operation. There are no

alarms reported.
Yellow a minor alarm has been detected. A
minor alarm is acondition that does not render
the module inoperative.
Red A major alarm has been detected and
immediate intervention is required.
Not lit If PS1 or PS2 is not in the shelf, its LED
is turned off.
505904-001 Rev B
This local 10Base-T port requires an RJ 45

connector. A green LED indicates Ethernet
activity.
The SDU interface port transfers data to and from

the optional SDU display and requires a mini DIN
connector.
The reset button enables resetting of the

GX2-CM100B. This button is recessed to avoid
inadvertent contact.
The slotted thumbscrew secures the

GX2-CM100B to the equipment shelf. Torque to 7
3 in lbs.
Overview
2-5
Rear Panel Connectors

The rear panel of the GX2 CM100B* includes three connectors and is illustrated in Figure 2.4.
Figure 2.4
Rear panel
connectors
Table 2.3 describes the rear panel connectors.
Table 2.3 Rear panel connectors

Key
2-6
Feature
Function
Alarm relay contact that you can use to power

external alarm equipment.
This 10Base-T network interface port requires an

RJ 45 connector. A green LED indicates Ethernet
activity.
505904-001 Rev B
Table 2.3 Rear panel connectors (contd)

Key
3
Feature
Function
This 24 pin connector provides ground, power,
and communication signals to the GX2 CM100B.
505904-001 Rev B
The guide pin and thumbscrew secures the GX2

CM100B to the GX2 HSG.*
Overview
2-7
2-8
505904-001 Rev B
C H A P T E R
Installation
This chapter provides instructions to install the GX2-CM100B and verify its operation.
To verify operation of the GX2-CM100B, the device must be installed into the GX2-HSG* shelf
equipped with a GX2-PSAC10* or GX2-PSDC10* power supply. You need to connect an SDU
assembly, or a PC, to the CM100B to verify its interface.
Successful installation of the GX2-CM100B includes:
Unpacking the module
Installing the module
Powering the unit
Connecting the local Ethernet Cable (optional)
Connecting the SDU interface cable (optional)
Connecting the alarm relay output (optional)
Connecting the network interface cable (optional)
WARNING GX2 modules can be damaged by electrostatic discharge (ESD).

The use of an appropriate wrist ground strap is strongly recommended. A
ground connection is provided on the front of the GX2 HSG*.
Unpacking the GX2-CM100B

1.
Unpack the GX2-CM100B and inspect it for damage. If damaged, set it aside in its original
packing material. Refer to the Contacting ARRIS section at the beginning of this manual
for information about returning your equipment.
2.
Record the model number, serial number, and related information for future reference. This
information is on a label on the side of the module.
Installing the Module

You can install the GX2-CM100B control module only in the extreme right slot of the GX2-HSG*.
You can install it with power applied to the GX2-HSG*.
505904-001 Rev B
Installation
3-1
Figure 3.1 illustrates a typical equipment shelf configuration.

Figure 3.1
Typical equipment
shelf configuration
To install the GX2-CM100B, slide the control module fully into the designated GX2-HSG* slot until
it seats into the midplane connector. Hand tighten the thumbscrew to a maximum of 7 3 in lbs.
Figure 3.2 illustrates installing the GX2 CM100B in the equipment shelf.
Figure 3.2
Installing the
GX2-CM100B
3-2
505904-001 Rev B
You can install the GX2* modules in a powered-on or powered-off equipment shelf.
Powering the Unit

When you seat the GX2-CM100B in the mid plane connector, power is automatically applied.
There are no adjustments required when placing the GX2-CM100B in service. When it is powered,
it performs a four second self check and polls all on board modules. Communication with the
GX2-CM100B during this time is not possible.
You can obtain complete GX2-CM100B status information using the SDU, the Web Browser
interface, or an Element Management System (EMS).
If there is no SDU, PC running the Web Browser interface, or EMS, then the status indicators on the
GX2-CM100B and other modules provide limited status information.
Connecting the Local Ethernet Cable

To connect the local Ethernet cable, snap the RJ-45 connector into the local interface port on the
GX2-CM100B front panel (illustrated in Figure 2 3, Key 2). You must use a straight through Ethernet
cable when connecting directly to a PC. A green LED indicates Ethernet activity.
Connecting the Optional SDU Interface Cable

If you are using the optional SDU, insert the mini DIN connector into the SDU interface port on the
GX2-CM100B front panel (illustrated in Figure 2.3, Key 3).
Alarm Relay Output

A connector is provided on the GX2-CM100B rear panel to operate an external device from the alarm
relay output. The relay will close when a major alarm is indicated. Maximum permissible current is
250 mA. This connector is illustrated in Figure 2.4, Key 1.
Connecting the Network Interface Cable

To connect the network interface cable, snap the RJ-45 connector into the network interface port on
the GX2-CM100B rear panel illustrated in Figure 2.4, Key 2. You must use a straight through Ethernet
cable when connecting to network equipment such as routers, switches, or hubs. You must use a
crossover cable when connecting directly to a PC. A green LED indicates Ethernet activity.
Verifying GX2-CM100B Operation

To confirm that the GX2-CM100B is operating properly:
1.
Verify that the three LEDs on the front panel are solid colors.
After the GX2-CM100B completes its boot process, the three LEDs will provide the current
status of the system. If only one power supply is installed, only that power supplys LED will be
lit. The other power supplys status LED will remain unlit.
505904-001 Rev B
Installation
3-3
2.
Using the SDU, (if you do not have an SDU, proceed to Step 3), navigate through the menu
structure using the up/down and left/right arrow buttons.
You should be able to view all GX2-CM100B menus. You will also be able to scroll through the
chassis slots to view application device data. Slots that are empty will display Empty on the
LCD. All slots that contain devices will show a device name as the slot is selected. See Appendix
C, Menus and Alarms..
3.
Configure the local and network ports using the SDU with the desired IP addresses and
masks. See Chapter 4, Operation, Ethernet Port IP Address Setup. Note that you must
reset the GX2-CM100B for any new IP address settings to take effect.
4.
Connect the GX2-CM100Bs network port to a PC, via the network or the local port, directly
to a PC (see install procedure).
5.
Launch Internet Explorer and type the following in the URL entry field:
http://xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is the IP address of the control
modules network port, or local port, depending on how you connected your PC.
If you do not have an SDU, use the default IP addresses to connect the GX2-CM100B to your
PC. See Chapter 4, Operation, Ethernet Port Default Settings, for more information.
A web page will be displayed showing chassis information. See Appendix D, Configuration and
Embedded Web Page Access, for more information.
3-4
505904-001 Rev B
C H A P T E R
Operation
This chapter provides information on how to operate, configure, and use the various features of the
GX2-CM100B control module. The following topics are covered: Ethernet port IP Address setup,
GX2-CM100B MIBs, Quick Swap, Security Modes, Password setup, SDU menu navigation and
operation, downloading firmware, ISDN modem support setup, GX2 Lite chassis, Web interface, and
trap setup.
Ethernet Port IP Address Setup

The GX2-CM100B provides two Ethernet ports: a local port located on the front panel, and a network
port located at the rear of the device. The local port is intended to communicate directly with a single
user. The network port is designed to connect to a network of equipment. Each of these two Ethernet
ports must have a unique IP address and must be on separate subnets. Before you connect multiple
GX2-CM100B modules to a network, you must set the network IP addresses to a unique setting. The
following subsection provides default settings for IP addresses, subnet masks, and gateway
addresses for both the local and network ports.
Ethernet Port Default Settings
Local Ethernet Port Address 192.000.000.001
Local Ethernet Subnet Mask 255.255.255.000
Network Ethernet Port Address 168.84.213.132
Network Ethernet Subnet Mask 255.255.000.000
Default Gateway Address 168.84.213.129
You can configure these fields using the SDU or the embedded web interface (See Appendix D,
Configuration and Embedded Web Page Access, for operation of the SDU or web interface).
After you configure the Ethernet ports, you must reset the GX2 CM100B for the new settings to take
effect. You can do this through the front panel RESET button illustrated in Figure 2.3, Key 4 or by
using the remote command via the SNMP interface.
GX2-CM100B MIB
The GX2-CM100B management information base (MIB) documents are a set of documents used by
the developer to create an SNMP interface for the device. This interface is used by other SNMP
devices to communicate with the GX2-CM100B. These MIBs define each data object that you can
monitor and control with the GX2-CM100B.
505904-001 Rev B
Operation
4-1
The GX2-CM100B MIBs for all GX2 devices are available from ARRIS. Contact your ARRIS account
representative for more information.
Using Quick Swap

The OmniStar GX2 products offer a quick swap capability that auto-configures new modules being
inserted into the chassis with the setting of the old device that was in that slot. You can control the
quick swap feature using the SDU interface or through the SNMP interface. The SNMP interface
includes both the embedded web interface and network management software.
When this feature is activated for a given slot, the GX2-CM100B verifies that a module is present in
the selected slot, identifies the type of device, and retrieves and stores the current settings of the
selected module. As the GX2-CM100B detects that a module with quick swap active has been
replaced, it downloads the stored settings back into the replacement module. If the new module
being inserted into the chassis is not the same type as the existing module, the quick swap operation
will not take place. If a GX2-CM100B is removed from one chassis and inserted into a different
chassis, the quick swap operation is disabled for that control module. This prevents accidentally
transferring settings to the wrong module.
The GX2-CM100B ships from the factory with the quick swap feature deactivated. The quick swap
feature is activated and deactivated on each slot independently. You can activate or deactivate all
slots at once using the all slots submenu under the Quick Swap Control on the SDU. This all
slots feature is not available through the Web Browser interface, but simple drop down boxes make
the activation and deactivation of each slot quick and easy. You can also activate the timer feature,
which automatically activates quick-swap for all occupied slots.
Data Objects Used to Configure the Quick-Swap Feature

When using the Web Browser interface:
Enable By sending the Enable command, the GX2 CM100B will turn on the quick swap
feature and upload the given slots setting into its memory.
Disable Turns the quick swap feature off for the selected slot.
Force By sending the Force command, the GX2 CM100B will initiate the transfer of the
stored settings from the GX2 CM100Bs memory back into the given device.
When using the SDU:
SLOT X >ON the GX2-CM100B turns on the quick swap feature and uploads the given
slots setting into its memory.
SLOT X >OFF Turns the quick swap feature off for the selected slot.
SLOT X >FORCE The GX2-CM100B will initiate transfer of the stored settings from the
GX2 CM100Bs memory back into the given device. This feature is only available when
quick-swap is turned on for the given slot.
Note The module will reset when using this command.
4-2
UPLOAD the module initiates transfer of its current settings to the GX2-CM100Bs
memory. This feature is only available when quick-swap is turned on for the given slot.
505904-001 Rev B
ALL SLOTS >QS ON the GX2-CM100B turns the quick-swap feature ON for all occupied
slots and uploads all occupied slots settings into its memory.
ALL SLOTS >QS OFF turns the quick-swap feature OFF for all slots.
An additional data object is used to set a time interval for updating the GX2-CM100Bs memory with
device settings. This update is applied to all devices/slots in which the quick swap feature is
currently enabled. You can set this object as follows.
Timer off No update will take place.
One hour Updates the GX2-CM100Bs memory with device settings every hour. All
devices with quick swap active will have their settings stored.
One day Updates the GX2-CM100Bs memory with device settings once a day. All
devices with active quick swap will have their settings stored.
One week Updates the GX2-CM100Bs memory with device settings once a week. All
devices with active quick swap will have their settings stored.
When using the SDU:
ALL SLOTS >TIMER OFF no device settings will be updated to the GX2-CM100B memory
for any slots after the initial upload when the quick-swap feature is enabled.
ALL SLOTS >TIMER 1 HOUR all occupied slots, with quick-swap enabled, will update
the GX2-CM100Bs memory with their device settings every hour.
ALL SLOTS >TIMER 1 DAY all occupied slots, with quick-swap enabled, will update the
GX2-CM100Bs memory with their device settings every day.
ALL SLOTS >TIMER 1 WEEK all occupied slots, with quick-swap enabled, will update the
GX2-CM100Bs memory with their device settings every week.
Security Modes
The GX2 CM100B offers two security modes.
Read only
Prevents unauthorized personnel from changing settings from both the

SDU and SNMP interface
Read/write
Enables you to change settings from both the SDU and the SNMP
interface
Changing Security Modes

You can access and change the security mode using the SDU or SNMP interface.
When using the SDU:
505904-001 Rev B
1.
Navigate to the Security menu which is directly under the main menu. Use the up/down
and left/right arrow buttons on the SDU to select the menu and preferred security mode.
2.
Press the Enter button to enter that mode.
Operation
4-3
3.
To enter a password, use the arrow buttons to scroll through letter entry selections. After
entering the correct password, press Enter to set the mode.

1.
Navigate to the Security tab on the chassis view of the embedded Web Browser interface.
2.
In the Password field, enter the selected password that corresponds with the preferred
access level and press enter on the keyboard to apply the change.
3.
Refresh the window to see the latest data.

You can use the refresh feature of your Web Browser or you can select a different tab on the
chassis view and then select the quick-swap tab again.
4.
View the Security Mode field to ensure that you have activated the preferred access level.
The default passwords for each security level are:
Read only mode READONLY
Read/write mode MartinCG
Changing Passwords
You can modify passwords using the SDU or SNMP interface.
When using the SDU:
1.
Navigate to the Change Password For window using the up/down and left/right arrow
keys.
This menu is under the main security menu and displays the current access level. This is the
access level for which you will be modifying the password.
2.
If this is not the password level you wish to change, navigate to the appropriate access level
using the above procedure.
3.
When the preferred access level is active and you are in the Change Password For menu,
press the right arrow button to enter the modify password menu.
4.
Follow instructions displayed on the LCD. Use the arrow buttons to scroll through the
alphabetical choices needed to enter requested data.
Passwords can be up to eight characters and are case sensitive. The password is effective
immediately after it is entered. Note: you must remember the new password. There is no way
to automatically return to the default password.
When using the Web Browser:

1.
Navigate to the Security window/tab on the user interface.

Note the current security mode. This is the access level password that you can modify.
If you would like to modify another password level, you need to modify the current level by
typing the preferred password in the password field and applying the change.
2.
4-4
To change the password, find the password entry field that corresponds to the current
mode displayed and type in a new password.
505904-001 Rev B
3.
Apply the change. There is no way to automatically return to the default password.
Note You must remember the new password.
Downloading Firmware
To download firmware using the Web Browser refer to Appendix D, Configuration and Embedded
Web Page Access, for instructions.
ISDN Modem Configuration

This feature is used only when two Integrated Service Digital Network (ISDN) modems are used to
provide a communication link between a GX2-CM100B and an EMS through a PBX. All data objects
for this feature are defaulted to be inactive. These objects can only be modified through the SNMP
interface. The following list identifies and provides an explanation for each data object used to
configure and monitor the ISDN operation.
ISDN Mode controls when the ISDN mode is on or off. The default setting is off.
ISDN Modem IP Address needs to be set to the IP address of a remote ISDN modem.
The value is defaulted to 0.0.0.0.
ISDN Trap Timeout configures the maximum connection time that the GX2-CM100B can
send traps to the remote modem IP address. This time starts when the first trap is sent. This
timer prevents any one GX2 CM100B from tying up the ISDN link for indeterminate periods
of time. The default setting is 120 seconds. The range for this object is 0-3600.
ISDN Ping Timeout sets the timeout value of the Ping command. This ping determines
if an EMS is currently connected through the remote ISDN modem. The default setting is
500 ms.
ISDN Backoff timer the time that the GX2 CM100B waits after the connection time timer
has expired. This provides time for other devices on the PBX network to communicate with
the EMS. The default setting is 120 seconds. The range for this object is 0-3600.
You can modify each of the above data objects by entering the preferred setting in the corresponding
entry field and applying the change.
GX2 Lite Chassis

The GX2 Lite chassis must run revision K firmware or greater in the GX2-CM100B. All features
mentioned in this document are supported in the Lite chassis as described.
The Lite chassis accommodates three replaceable GX2 application modules and a GX2-CM100B. The
power supply is not a replaceable unit in this chassis.
505904-001 Rev B
Operation
4-5
Web Interface
The GX2-CM100B contains a web server that will serve up embedded web pages. You can use these
pages for controlling and monitoring all modules in the GX2 chassis. For a complete description of
configuration and operation of the web interface refer to Appendix D, Configuration and Embedded
Web Page Access.
Trap Setup
The GX2-CM100B firmware detects faults for each application module installed in the chassis. These
faults are converted into SNMP traps and can be sent to a trap viewer or EMS. The GX2-CM100B
firmware enables you to configure up to five different trap locations. This is accomplished by
entering the IP address of a machine currently running trap viewing software into one of the five trap
destination fields located in the control modules network table.
4-6
505904-001 Rev B
C H A P T E R
Troubleshooting
This section provides troubleshooting procedures for the GX2-CM100B. Use them to correct minor
problems or to help better define the malfunction. If the error condition cannot be corrected, contact
the TAC at 888-944-4357.
When a problem is diagnosed as being internal to the module, the entire module must be replaced.
Contacting ARRIS at the beginning of this manual for information on how to return equipment.
Table 5.1 lists the troubleshooting checks. To use the table, identify the symptom and then perform
the checks in the order listed under that symptom. For example:
If the front panel STATUS LED is yellow, indicating a minor alarm, go to the yellow column.
Find
Continue performing all checks in the yellow column, in the order given, to help identify
the cause of the minor alarm and, if possible, fix the problem.
and perform that check (access the network management software . . .).
Table 5.1 Troubleshooting Guidlines

Status LED Indication
Flashing
Red
Red
Yellow
Not Lit
Corrective Action
Boot failure in banks 0 and 1; replace the GX2CM100B.
Verify that the power supplies are present and

connected to a working power source.
Access the network management software for

parameter indications and additional information.
Press RESET on the GX2-CM100B.
Remove the GX2-CM100B from the chassis, inspect

the connector pins and reinstall the module.
If the SDU does not function:
Ensure that the SDU cables connector is fully seated into the GX2-CM100B
If you can not set data with the SDU:
505904-001 Rev B
Ensure that the proper security access modes are set correctly
Troubleshooting
5-1
If you can not download files, ensure that:
The TFTP server is running and its IP address is on the same subnet as the GX2-CM100Bs
address
The IP address of the machine running the TFTP server is entered into the tftp server
object which is located in the EMS network interface table
The file to be downloaded is copied to the correct directory on the server machine
The device to be downloaded is of the same type as the file being loaded from the server
and that the correct slot is entered in the user interface
If the SNMP SET operations fails:
Ensure that the security mode is set with the proper read/write address
If you can not communicate with the GX2-CM100B over the Ethernet connections, ensure that:
5-2
The Ethernet cables are connected properly
The Ethernet addresses and masks on both the local and network Ethernet ports are
configured with an address compatible with your network
505904-001 Rev B
A P P E N D I X
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
These servicing instructions are for use by qualified personnel only. To reduce the risk of electrical
shock, do not perform any servicing other than that contained in the Installation and
Troubleshooting Instructions unless you are qualified to do so. Refer all servicing to qualified service
personnel.
Special Symbols That Might Appear on the Equipment

DANGER
Invisible Laser Radiation
Avoid Direct Exposure to Beam
Output Power: +11 dBm Maximum
Wavelength: 1550 nm
This Product complies with 21 CFR 1040.10.
FDA-Class I
FDA-Class IIIB Laser inside product
Refer to Users Manual for Regulatory Compliance
This is a class 1 product that contains a class IIIb laser and is intended for
operation in a closed environment with fiber attached. Do not look into
the optical connector of the transmitter with power applied. Laser output
is invisible, and eye damage can result. Do not defeat safety features that
prevent looking into optical connector.
This symbol indicates that dangerous voltage levels are present within the
equipment. These voltages are not insulated and may be of sufficient
strength to cause serious bodily injury when touched. The symbol may
also appear on schematics.
The exclamation point, within an equilateral triangle, is intended to alert

the user to the presence of important installation, servicing, and
operating instructions in the documents accompanying the equipment.
505904-001 Rev B
A-1
Caution This product contains parts and assemblies susceptible to

damage by electrostatic discharge (ESD).
For continued protection against fire, replace all fuses only with fuses
having the same electrical ratings marked at the location of the fuse.
Caring for the Environment by Recycling

When you see this symbol on an ARRIS product, do not dispose of the product with residential or
commercial waste.
Recycling your ARRIS Equipment
Please do not dispose of this product with your residential or commercial waste. Some
countries or regions, such as the European Union, have set up systems to collect and
recycle electrical and electronic waste items. Contact your local authorities for
information about practices established for your region.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the Installation Manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his/her own expense. Caution: any changes
or modifications not expressly approved by ARRIS could void the users authority to operate this
equipment under the rules and regulations of the FCC.
Canadian Compliance
This Class A digital apparatus complies with Canadian ICES 003.
Cet appareil numrique de la classe A est conforme a la norme NMB 003 du Canada.
A-2
505904-001 Rev B
Declaration of Conformity
We
ARRIS
3871 Lakefield Drive
Suwanee, GA 30024, U.S.A.
declare under our sole responsibility that the

OMNISTAR
Model GX2-CM100B
to which this declaration relates is in conformity with one or more of the following standards:
EMC Standards
EN55022
EN55024
EN50083-2
CISPR-22 CISPR-24
EN60825
EN60950
IEC 60950-1
Safety Standards
EN60065
following the provisions of the Directive(s) of the Council of the European Union:
EMC Directive
2004/108/EC
505904-001 Rev B
Low Voltage Directive

2006/95/EC
RoHS Directive
2011/65/EU
A
WEEE Directive
2012/19/EC
A-3
A-4
505904-001 Rev B
A P P E N D I X
Specifications
Table B.1 Common Interface
Local Ethernet Port (front panel)
Data format
Ethernet 10Base-T
Data rate
10 Mbits/sec
Connector
RJ-45
Network Management Port (rear panel)

Data format
Ethernet 10Base-T
Data rate
10 Mbits/sec
Connector
RJ 45
Shelf Display Unit
Mini DIN
Alarm relay
Contact closure, 250 mA / 40 VAC or VDC maximum
Table B.2 User Interface

Front panel
Tri Color Module Status LED

Tri Color Power Supply 1 Status LED
Tri Color Power Supply 2 Status LED
General
Table B.3 General
505904-001 Rev B
Power Consumption
5 watts maximum
Operating Temperature Range
-20 C to +65 C (-4 F to +149 F)
Storage Temperature Range
-40 C to +80 C (-40 F to +176 F)
Dimensions
1 W x 5.9 H x 15 D (2.5 cm x 15 cm x 38 cm)
Weight
2.0 lb. (about 1 kg)
Mounting
GX2-HSG* equipment shelf
Specifications
B-1
B-2
505904-001 Rev B
A P P E N D I X
Menus and Alarms

This appendix provides information about:
Using the optional SDU with display
Using the GX2-CM100B menus
The menu structure
Using the GX2-LM1000S* menus

To
Use
Scroll through the top level menu
Press the up or down arrows to scroll through RF, MODULE STATUS,

MODULE INFO, SECURITY, NETWORK INFORMATION, QUICK SWAP,
and CONTROL.
Enter a level two menu from the top

level menu
Press the right arrow. Then press the up and down arrows to scroll through
the level two menu.
Change a parameter value
Press the right arrow to enter edit mode.

Use the up and down arrows to change the value.
Press ENTER to save the new value or press the left arrow to exit edit mode
without changing the value.
If you press no key for 10 to 15 seconds, you exit edit mode with the value
unchanged.
Go up from level two to level one
Press the left arrow.
SDU Interface Menus

SDU navigation and data entry is accomplished by using the up/down and left/right buttons. The
enter button is used to apply changes. As you navigate through the menu structure the character
> may be displayed at the end of messages seen on the LCD. This is an indication that there is a
sub menu for the current screen. To enter into the sub menu, you need to press the right arrow. After
entering a sub menu, the up/down buttons enable you to scroll through the menus of the level. The
left arrow button moves you up one menu level.
If a slot in not occupied by a module, the menu will read: SLOT X EMPTY.
GX2-CM100B main menu and submenus:
505904-001 Rev B
Menus and Alarms
C-1
Main Menu
CHASSIS ALIAS
SHELF ID:
SLOT 1 MENU>
SLOT 2 MENU>
SLOT 3 MENU>
SLOT 4 MENU>
SLOT 5 MENU>
SLOT 6 MENU>
SLOT 7 MENU>
SLOT 8 MENU>
SLOT 9 MENU>
SLOT 10 MENU>
SLOT 11 MENU>
SLOT 12 MENU>
SLOT 13 MENU>
SLOT 14 MENU>
SLOT 15 MENU>
SLOT 16 MENU>
PS 1 MENU>
PS 2 MENU>
Security Menu
CHANGE MODE>
READ WRITE
READ ONLY
CHANGE PASSWORD FOR>
READ WRITE MODE

READ ONLY MODE
Control Module Menu

MODULE INFORMATION
MODULE ALIAS> GX2-CM100B
MODEL: GX2-CM100B
C-2
505904-001 Rev B
S/N: 0123456789ABCDEF
FW REV: M
HW REV: 1
DATE CODE: mm/dd/yyyy
NETWORK INFORMATION
LOCAL ETH IP ADDR> xxx.xxx.xxx.xxx
LOCAL SUBNET MASK> xxx.xxx.xxx.xxx
NETW ETH IP ADDR> xxx.xxx.xxx.xxx
NETW SUBNET MASK> xxx.xxx.xxx.xxx
GATEWAY IP ADDR> xxx.xxx.xxx.xxx
LOCATION> SITE.RACK.LOCATION xxx.xxx.xxx
MODULE PARAMETERS
CM TEMP: XXC
QUICK SWAP CONTROL
ALL SLOTS>TIMER OFF/TIMER 1 HOUR/TIMER 1 DAY/TIMER 1 WEEK/QS ON/QS OFF
SLOT 1>ON/OFF/UPLOAD/FORCE
505904-001 Rev B
Menus and Alarms
C-3
PS 1>ON/OFF/UPLOAD/FORCE
PS 2>ON/OFF/UPLOAD/FORCE
DISPLAY TEST
C-4
505904-001 Rev B
A P P E N D I X

The OmniStar GX2 web browser configuration tool enables you to monitor and control device
parameters using a standard web browser. This interface also enables you to configure the quick
swap feature and facilitate firmware upgrades, ISDN operation, security modes, and network IP
addresses and masks. Note that this tool is not an Element/Network Management System.
Each GX2-CM100B in the system contains its own web server. When you connect into one of the
two Ethernet ports and enter the appropriate IP address, java applets are uploaded to the users
computer to provide a GUI interface. From this interface you can monitor and control each GX2
application module that is currently plugged into the chassis.
System Requirements
To successfully use the web browser configuration tool you must have:
An Ethernet connection
Microsoft Internet Explorer 5.0 or higher, or Netscape 5.0 or higher, with Java Runtime Plug
in
GX2-CM100B with firmware revision G or later
Devices Supported
This web browser configuration tool supports all OmniStar GX2 application modules and power
supplies.
Configuring the Web Browser

If you need to add the Java runtime plug in to your computer:
505904-001 Rev B
1.
Go to the web page: http://www.java.sun.com/.
2.
Download and install the Java 2 platform, standard edition (J2SE).
3.
Select J2SE 1.3.1_X for GX2-CM100B firmware versions L or earlier.
4.
Select J2SE 1.5_X for GX2-CM100B firmware versions M or later.
D-1
To ensure that you can properly communicate between the GX2-CM100B and a host computer using
the front panel, you must set up the GX2-CM100B IP address and the host computers IP address to
be on the subnet. The subnet for the default front panel IP address (192.0.0.1) is contained in the
first three numbers of the IP address. We recommend that you change the host computers IP
address to 192.0.0.5 if the front panels IP address is at its default value.
If the host computer is connected to a network and, depending on the GX2-CM100Bs assigned IP
address, the network Ethernet port IP address, and the network Ethernet port mask, you may have
to modify the Gateway IP address. The system administrator should be able to provide you with
these parameters. To ensure that the changes made to the computers IP address are incorporated
successfully, you should reboot the computer.
To change the IP address using Windows 2000:
1.
Go to the control panel, and then Network and Dialup Connections.
2.
Select the appropriate Ethernet connect (most likely Local Area Connection 2).
3.
Click Properties.
4.
Select the component Internet Protocol (TCP/IP) and click Properties.
5.
Click Use following IP addresses.
6.
Enter in the appropriate IP address (e.g. 192.0.0.5)
7.
Leave subnet mask the same (e.g. 255.255.255.0)
8.
Press OK to set.
Disabling Proxy Settings

If applicable, stop any firewall/security program. Consult your IT department for further information
on using/disabling a firewall.
Disable any proxy settings that may be set in the browser (Internet Explorer).
To disable proxy settings:

1.
From the menu, select Tools > Internet Options.
2.
Select the Connections tab.
3.
Select LAN Settings.
4.
Under Proxy Settings, uncheck the box for use a proxy server.
5.
Press OK.
Setting Up the Network

To connect the GX2-CM100B to the network:
1.
D-2
Connect an Ethernet cable from the PC to the RJ-45 port on the front of the GX2-CM100B.
This must be a straight through cable.
505904-001 Rev B
You can also connect the PC to a network of GX2-CM100Bs with the use of an Ethernet hub.
To connect a PC to a network of GX2 CM100Bs:
1.
Use an Ethernet cable to connect the port on the rear of the GX2 CM100B to a port on the
hub.
2.
Connect the PC to the hub.

Each GX1-CM100B is now accessible from the PC. You can cascade hubs to link any number
of GX2-CM100Bs to the network.
3.
If you are connecting the PC directly to the Ethernet port on the rear of the GX2-CM100B,
you must use a crossover cable.
CAUTION Security Precaution any network user can access any GX2-CM100B on
the network if its IP address is known.
Invoking the Embedded Web Page Using a Web Browser

To invoke a web page, you must know the IP address of the GX2-CM100B of interest. If the IP
address is unknown, you can obtain the address using the SDU. The default IP addresses are
192.0.0.1 (local port) and 168.84.213.132 (network port). By typing http://{CM IP ADDRESS}
in the address space of your web browser, you will be able to view the embedded web pages. The
port you are plugged into will determine the address used. The first page displayed will be the
Chassis Level Screen. From this screen you can drill down to view the Network, Security, Download,
Quick Swap, and Detailed Device Parameter screens. The following subsections describe each of
these screens.
Chassis Level Screen

The chassis level screen provides a view of the devices currently plugged into the chassis. The
current status of each device is indicated by the color of the device entry. A major, minor, or OK
alarm state for a device is indicated by the colors red, yellow, and green. If there are empty slots in
the chassis, the text Empty will appear for that slot position in a light gray color. Some GX2
application modules occupy more than one space in the GX2-HSG*. Only the slot that the module
is physically connected to will show its name in the chassis panel view. The other slots, which are
occupied due to the size of the application module, will display the text Empty. Figure D.1
illustrates the chassis level screen.
505904-001 Rev B
D-3
Figure D.1
Chassis level screen
A refresh button, provided at the bottom of the module status panel, enables you to see up to date
status for that chassis.
To invoke a Module Parameter Screen from this screen, click on the device name located in the
chassis view.
The chassis level screen also provides you with access to the network, security, download, and quick
swap menus. To access any of these menus, simply click the tab for the preferred operation. The
data for the operation you select will appear just below the tab. To modify data on these panels,
change the selected data parameter field and press Enter. You must press the Enter key for each field
entry. To update the currently displayed panel, you must select the corresponding tab again.
Detailed Parameter Screen

The detailed parameter screen enables you to monitor and control HFC Common Status, Digital,
Analog, and Factory parameter data for the GX2-CM100B. All parameters in the MIB are displayed
on this screen. If the state of the parameter is hidden, the parameter will not appear on the screen.
If a parameter changes state, for example, from hidden to read/write or read/only, the parameter will
be displayed the next time the screen is updated.
Figure D.2 illustrates the detailed parameter screen.
D-4
505904-001 Rev B
Figure D.2
Detailed parameter
screen
You can modify parameters with a read/write attribute from this screen. To modify a parameter, enter
the desired data and press Enter. You must change each parameter individually followed by pressing
Enter. For choice box selections, as soon as you click on the preferred choice, the parameter is set.
If the parameter you set is not accepted by the hardware the text string Err is displayed for that
parameter entry. You may re-enter a new value for that parameter or select the update button to
refresh the entire screen. Selecting update refreshes all parameters to their current value.
Network Screen
The network screen enables you to configure the GX2-CM100B with the necessary IP addresses and
masks needed to communicate over the network. It provides you with the capability to set both local
and network addresses, TFTP server address, ISDN parameters, and up to five different trap
destination IP addresses. To set any of these parameters, simply modify the existing value to the
preferred value and press Enter.
Figure D.3 illustrates the network screen.
505904-001 Rev B
D-5
Figure D.3
Network screen
To activate a change to the Network IP, Local IP, Gateway or subnet mask addresses, you must reset
the GX2-CM100B.
Security Screen
The security screen enables you to change user passwords and access modes. See Chapter 4,
Operation, for information on default passwords and a definition of the parameters.
Figure D.4 illustrates the security screen.
D-6
505904-001 Rev B
Figure D.4
Security screen
Download Screen
This screen enables you to download new firmware to any GX2 application module in the
GX2-HSG*. Figure D.5 illustrates the Download screen.
Figure D.5
Download screen
505904-001 Rev B
D-7
You can only perform firmware downloads by using the Web Browser interface or HFC manager
software. To perform downloads, you must have a tftp server running on the same subnet as the
GX2-CM100B. Refer to the servers help menu for setup operations.
Note A GX2 application module takes approximately 3 minutes to complete
programming its memory with new firmware from the GX2-CM100B. The
GX2-CM100B takes approximately 12 minutes to complete the same process when
programming its own memory with new firmware.
To download new firmware to a module in the GX2-HSG* using the Web Browser interface:
1.
Copy the preferred downloadable file to the server machine. This file can be for a GX2
application module, power supply, or the control module. These files have the extension
.GX2.
2.
Set the TFTP Server address field in the Network menu with the TFTP servers IP address.
Press Enter to set entry.
3.
Navigate to the Download Menu.
4.
Enter the name of the firmware upgrade file in the Filename parameter field.
5.
Press Enter to initiate the file transfer from the server to the GX2-CM100B.
You must now select whether you do or do not want the GX2-CM100B to reset the upgraded
module after the download is complete.
6.
From the Auto Reset parameter field select activate to reset the upgraded module and
run the newly loaded firmware.
7.
From the Auto Reset parameter field, select deactivate to hold, but not run, the newly
loaded firmware until a switch bank command is issued or the GX2-CM100B is given the
activate command.
8.
Enter the slot(s) in the Download Slots field for which you want to download new
firmware. Press Enter to initiate the firmware upgrade.
9.
You can view the status of the download process from the Download Status parameter
field.
10. To view the most up-to-date status, select the Download tab to update the parameters
on this panel.
If you set the Auto Reset parameter field activate during a download, the firmware will switch to
the newly downloaded firmware upon completion of the download. When this happens, a brief
interruption of service may occur while the module reboots.
Quick Swap (AMC)

This panel enables you to set the quick swap feature for any GX2 application module in the GX2HSG*. To turn quick swap on for a given module, select enable in the pull down menu. To turn
quick swap off, select disable. To force an update of the current parameter settings, select the
force option.
Figure D.6 illustrates the quick swap screen.
D-8
505904-001 Rev B
Figure D.6
Quick swap screen
505904-001 Rev B
D-9
D-10
505904-001 Rev B
A P P E N D I X

The abbreviations and acronyms list contains the full spelling and identifies the short forms used in
this manual:
505904-001 Rev B
bps
Data rate, baud per second
DB9
9-pin connector
DCE
Data circuit terminating equipment
EEPROM
Electronically Erasable Programmable

Read Only Memory
EMS
Element Management System
ESD
Electrostatic discharge
GUI
Graphical user interface
ISDN
Integrated Service Digital Network
LCD
Liquid crystal display
LED
Light emitting diode
mA
Milliamps
MIB
Management information base
NMS
Network Management System
PC
IBM compatible personal computer
RFA
Request For Access; request from external

PC to CM1
RJ-11
Modular telephone jack
RS-232D, RS-485
EIA standard for a digital interface
RSA
Return for Service Authorization
SCI
Serial communications interface
SDU
Shelf door unit
SNMP
Simple Network Management Protocol
SPI
Serial Peripheral Interface
E-1
E-2
505904-001 Rev B
A P P E N D I X
Warranty
ARRIS warrants from the date of shipment to customer that Product bearing the ARRIS or C-COR name will
substantially conform to ARRIS or C-COR specification in effect as of the date of shipment and will be free from
substantial defects in material and workmanship under normal use (within published specifications), given
proper installation and maintenance, for the specified warranty period for the Product. ARRIS further warrants
to Customer that all Services performed by ARRIS for customer will be provided in a workmanlike manner.
Warranty of ARRIS Standard Software is set forth in the software license.
Customer must promptly notify ARRIS of any claimed defect in the Product and/or Services. ARRIS or its agent
may inspect the Product or workmanship on Customer's premises. Product returned to ARRIS under warranty
must be shipped prepaid by Customer.
EXCEPT AS AGREED TO IN A SEPARATE WRITING BETWEEN THE PARTIES, THESE WARRANTIES ARE IN LIEU OF
ALL OTHER WARRANTIES WITH RESPECT TO THE GOODS DELIVERED TO YOU HEREUNDER, WHETHER
STATUTORY, BY OPERATION OF LAW, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT,
TITLE AND ANY WARRANTIES ARISING OUT OF USAGE OR TRADE. CONSEQUENTIAL DAMAGES ARE
EXPRESSLY EXCLUDED. THIS WARRANTY IS APPLICABLE SOLELY TO YOU AND NOT TO ANY SUCCESSOR IN
INTEREST OR ANY OTHER THIRD PARTY. NO WAIVER, ALTERATION, OR MODIFICATION OF THIS WARRANTY
SHALL BE BINDING AGAINST ARRIS UNLESS IN WRITING AS A SEPARATE AMENDMENT HERETO AND SIGNED
BY AN ARRIS AUTHORIZED EXECUTIVE. IF A PRODUCT IS NOT LISTED IN THE BELOW TABLE, THEN ARRIS
DISCLAIMS ALL WARRANTIES OF ALL TYPES.
Other than as expressly stated, the ARRIS warranty shall not cover components subject to normal wear and tear,
such as fuses, batteries except as otherwise provided herein, and lamps.
The warranty period for ARRIS' primary products is as noted in the following table.
Product Categories
Warranty Period from Shipment Date
Category D Products
Pass Through from OEM
All ARRIS Third Party OEM Products, including FTTMax Optical

Network Units (ONUs).
Category F Products
All ARRIS CHP Max5000 Converged Headend Platform hardware

products such as the CHP chassis, CHP and FTTMax application
modules, power supplies and platform hardware components, all
CHP and FTTMax stand alone rack mount products, optical passives,
and power meters.
Category G Products
All ARRIS Opti Max nodes, Flex Max amplifiers and Trans Max
Hardened Field Hub and Outdoor Optical Amplification hardware
products, and hardware components, and field optical passives.
505904-001 Rev B
Five (5) years (United States and Canada)

Three (3) years outside the United States
Five (5) years (United States and Canada)

Three (3) years outside the United States
Warranty
F-1
WARRANTY LIMITATIONS
ARRIS shall be relieved of all obligations and liability under the Warranty provisions set forth herein, if:
a. The Hardware or Standard Software is operated with, or the error or defect is due to, any accessory,
equipment, Firmware or part not approved or sold by ARRIS; or
b. The Product is operated with a battery pack not sold or approved by ARRIS; or
c. The Hardware or Standard Software was not installed, operated and maintained in accordance with ARRIS'
instructions and Documentation; or
d. The Hardware or Standard Software has been repaired, altered or modified by someone other than ARRIS;
or
e. You do not notify ARRIS in writing of the error or defect within the applicable Warranty Period with sufficient
information for ARRIS to identify and reproduce such error or defect, or fail to return the defective Hardware
or Firmware according to the terms of this Agreement; or
f. ARRIS demonstrates that the alleged error or defect in the Standard Software or Hardware does not exist or
was caused by Your or any third party's misuse, neglect, improper installation or testing, or any other cause
beyond the range of the intended use, or by accident, fire, lightening, terrorism or other hazard or act of God.
ARRIS does not warrant physical damage to the surface of the products, including cracks or scratches on the
casing or damage caused by unauthorized attempts to open, repair or modify the products, or any other cause
beyond the range of the intended use
PRODUCT AND SERVICES WARRANTY LIMITATIONS
ARRIS' entire liability and Customer's exclusive remedy whether in contract, tort or otherwise, for any claim
related to or arising out of breach of the warranty covering Product or Services shall be correction of defects by
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does not warrant that the functions of the Product will meet Customer's requirements or that the Product will
operate in combination with other products selected by Customer for its use.
ARRIS assumes no liability with respect to (a) defects caused by modification, repair, installation, operation or
maintenance except as described in ARRIS' documentation; or, (b) negligent or other improper use of the
Product.
All equipment and software not bearing the ARRIS or C-COR name, is supplied "AS IS" and Customer will look
solely to the warranties and remedies, if any, provided by the equipment manufacturer or vendor thereof. In
addition, ARRIS assumes no liability for equipment or services furnished by Customer nor does this warranty
cover any copy of or update to any user manual for the Product.
No agent, distributor, or representative is authorized to make any warranties on behalf of ARRIS or to assume for
ARRIS any other liability in connection with any Product or Services.
WITH RESPECT TO ALL PURCHASES OF PRODUCT AND/OR SERVICES FROM ARRIS BY CUSTOMER, THE
ABOVE WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ALL OTHER
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PARTICULAR PURPOSE. ALL OTHER WARRANTIES ARE DISCLAIMED AND EXCLUDED BY ARRIS.
To view ARRIS Corporate Terms and Conditions of Sale in its entirety, go to
http://www.arrisi.com/_docs/tc.pdf.
F-2
505904-001 Rev B
505904-001 Rev B
Warranty
F-3
Corporate Headquarters
ARRIS Suwanee Georgia 30024 USA
T: 1-678-473-2000 F: 1-678-473-8470
www.arrisi.com

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GX2-CM100B

GX2-CM100B Control Module

Reason for Change

Contact us via the ARRIS CUSTOMERCARE 360 website

Find technical documentation at

GX2-CM100B Control Module

Safety and Compliance

Menus and Alarms

Using the GX2-LM1000S* menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SDU Interface Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Configuration and Embedded Web Page Access

Abbreviations and Acronyms

GX2-CM100B Control Module

Controls and provides interface to the SDU with display

Contact closure relay for external alarm capability

PowerPC microprocessor for enhanced intelligence

System status view on front panel LEDs

Figure 1.1 illustrates the GX2-CM100B.

GX2-CM100B Control Module

Using This Manual

Introduction provides a product description, related documentation, the

Overview describes the functions of the GX2-CM100B*.

Installation provides instructions on how to install the GX2-CM100B.

Operation provides instructions on how to operate the GX2-CM100B.

Troubleshooting provides general guidelines to follow for problem

Safety and Compliance provides important safety and compliance

Specifications provides general specifications for the GX2-CM100B.

Menus and Alarms describes the GX2-CM100B menu structure and

Configuration and Embedded Web Page Access describes how to

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GX2-CM100B Control Module

Denotes silk screening on the equipment, typically representing front

GX2-CM100B Control Module

Rack mountable shelf that houses up to

Power supply module

The GX2-PSAC10 provides shelf power in

Self diagnostics and identification of faults

The local 10Base T Ethernet port is a front-panel RJ 45 connector for communication to a

GX2-CM100B Control Module

Figure 2.2 illustrates typical system connections.

The GX2-CM100B controls the operation of its internal fans to maintain

The temperature of the shelf is reported to the interrogating PC. The

Relay Contact Closure

Front Panel Indicators and Connectors

GX2-CM100B Control Module

Green normal operation. There are no

This local 10Base-T port requires an RJ 45