Amadeus Reservation and Ticketing

AMADEUS RESERVATION AND TICKETING
Amadeus Basic
Training Manual
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Amadeus Qatar W.L .L -1- Amadeus Reservation & Ticketing

Amadeus Selling Plat Form(AMADEUS VISTA):
Amadeus Selling Platform (Vista) offers you a graphical interface to the Amadeus system
making it easier for you to sell travel, increase your productivity and focus on delivering great
customer service.
Designed using the latest web technology, the intuitive graphical interface enables both new
and expert users to make the most out of the Amadeus system.
Amadeus Vista has been recently renamed Amadeus Selling Platform. All users of version
2.3P200 upwards will see the new name Amadeus Selling Platform in the user interface.
Initiates Amadeus Selling Plat Form

Click on icon on your desktop to browse Amadeus Selling plat form. If your home page
by default for Amadeus Selling platform it will open automatically otherwise you have to type
amadeusvista.com at address bar.
To launch your current version of Amadeus Selling Platform (Vista), just click on the left side on
LAUNCH AMADEUS SELLING PLATFORM
System initiates Amadeus selling plat form application
System Response:
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System Response
SIGN-IN IN GRAPHIC MODE:

To sign in to Amadeus, you use a unique code or sign. Your sign is created for you by your local security
administrator who can grant attributes to your sign that control the functions you are allowed to use and
the level of security you are permitted to have.
The security administrator may also set your sign so that you have to enter a password when you sign in.
in this case, after entering your password, you sign in with your sign and a duty code. The duty code is
part of the security structure in Amadeus.
Fill boxes with your sign-in information
Enter your password in password box
Select at least one work area
Click on icon to sign-in
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System Response
Click on to process the sign-in on graphic page
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SIGN-IN / SIGN-OUT ON COMMAND PAGE
Two type of sign modes use in Amadeus are:
1. Sign in to production mode JI
2. Sign in to training mode JJ
Sign-in in to first available area, enter JI2345XY/GS
Explanation:
JI Sign in transaction code
2345XY Agent sign
/GS Slash followed by the duty code
Duty codes in Amadeus are:

AS Agent sell (travel agents only) PR Programmer
CE Customer engineer RC Space control
GS General sales agent SU Supervisor
PD Pre/post departure agent TR TTY reject agent
For each terminal there are six work areas. When agents share a terminal, each agent can work
independently in a different area. When only one agent uses a terminal, that Agent can use all six work
areas. The areas are identified as A, B, C, D, E, and F.
Options to Sign-In in Production - JI

Sign-in entry to the first available area: JI 0000AA / GS
Sign-in to work area A : JI A 0000AA / GS
Sign-in to multiple areas: JI A/B/D/F0000AA / GS
Sign-in to all work area: JI * 0000AA / GS
Sign-in with password JI 0000AA/GS – amadeus1
Display the status of work areas: JD
Re-display the Sign-in message: JB
Options to Sign-in Practice Training

Sign-in to Practice Training: JJ0000AA / GS
If you have a PNR displayed in a particular area, the system displays the message PNR Present – please
finish or ignore. You must ignore or end transacts the PNR before you can sign out.
The Amadeus system scans all signed-in terminals at 120-minute intervals. If you have not performed a
transaction on your terminal within the last 120 minutes, the terminal is automatically signed out.
Options to Sign-out – JO
Sign-out of the current active area: JO
Sign-out of the specific area: JO B
Sign-out of multiple work areas, with the same agent: JOA/C/F
Sign-out of all work areas: JO *
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Move between Areas:
When you sign in to more than one area, you can move from one to another by entering JM Followed by
the work area you want to Move to. For example: JMB
If you want to move to another area where more than one agent is signed in to the same Terminal, enter
JM and the last two letters of your sign. For example: JMXY
Options to Move the work areas – JM / JX

Sign in to another work area: JX C
Move to a specific work area: JM B
Move to a work area by agent Sign: JM AA
Suspend a work area temporarily: JS
To display Status of the work areas of Sign-In, Enter: JD
System Response:
5897400E DOHQR2900 PSEUDO CITY : AGY
AREA TM MOD SG/DT.LG TIME QCAT ACT.Q STATUS NAME

B-IN TRN AA/SU.EN 24 SIGNED
A-OUT 02M PRD AA/SU.EN 24 SIGNED
C NOT SIGNED
D NOT SIGNED
E NOT SIGNED
F NOT SIGNED
Explanation
5897400E Terminal number
DOHQR2900 Office id
AGY Pseudo city code as a travel agency
TM Time since last transaction in this area
MOD Mode- PRD for production, or TRN for practice training
SG Last two characters of agent sign
DT Duty code
LG Language code
TIME System time display (24:24hr clock)(12:12hr clock)
QCAT Queue category used for agent sign sorting
ACT Active queue
Q Active category
Status Status of Sign-in
Name Name of the first passenger entered in the PNR. (This may be
Different from the first passenger name displayed in the PNR)
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OFFICE PROFILE - PV
Every Amadeus terminal is associated to an office id. The office id is structured as follows:
DOHQR2900
Explanation:
DOH City or airport code for terminal location
QR Corporate code for airline, travel agency, hotel, car, etc…
2 Corporate qualifier code as travel agency
0 - System user airlines 6 - Tour provider

1 - Participating airlines 7 - Surface provider
2,3- Travel agencies 8 - Other provider
4 - Hotel provider 9 - Wholesaler
5 - Car provider
900 Office number
The office profile is the security record which controls many functional features at office level. An office
profile record is attached to each existing office id. Many transactions check the office Profile for security
reasons. To display your own office profile, enter: PV
To display the office profile for another office, enter:
PV / DOHQR2120 (Office Id) or PV / 65209896 (IATA Number)
“ANC” field of the office profile indicates the office has CIP`s to issue tickets as net
Remittance.
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Exercise
Note: Verify that you are not signed to any area
1) How do you Sign- in production Area B/D and F?
2) How do you Move to Area D?
3) Display Your Work status, which area is in first place?
4) Write down your office ID (Training Room).
5) What is your Terminal Address (Training Room)?
6) Which duty code are you working with?
7) How do you re-display the daily Sign-in message?
8) Describe the different components of an office Identification (DOHQR2900).
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9) What is the Telephone Number for office DOHQR2120?
10) How do you Sign-in Practice Training in the first available area?
11) How do you Sign-Out From current work area?
12) How do you Sign-in production for all the areas?
13) How do you Sing-out from Area E?
14) How do you Sing-out from all area in one entry?
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Answers & Suggested Entries
1) JIB/D/Fnnnnaa/SU (nnnn = Numeric, aa= Alphabets)
2) JMD
3) JD – Area B is first place
4) PV – DOHQR2900
5) JD ( 58…….)
6) JD (SU =Supervisor or GS=General Sales Agent)
7) JB
8) City Code + Corporate Code + Corporate Qualifier + Office Number
9) PV/DOHQR2120 (PHO =Field of the Profile)
10) JJ nnnnaa / SU (nnnn = 4 Numeric , aa= 2 Alphabets) JJ0001AA/SU
11) JO
12) JI* nnnnaa/SU (nnnn = 4 Numeric, aa= 2 Alphabets) JI*0001AA/SU
13) JOE
14) JO*
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Amadeus Qatar W.L .L - 10 - Amadeus Reservation & Ticketing
AMADEUS HELP
Online help contains a detailed description of all the entries that can be used in the Amadeus central
system. Online help is intended to provide you with the most up to-date support in the use of The
Amadeus central system. The information it contains is immediately updated as soon as functional
enhancement is made to the system. You can display help Information any time, even before you sign in
to the system, by entering: HELP or HE
You can also access help in the following ways:

- By Subject index
- By Transaction code
- By Quick path
The main subject index provides quick paths to various subjects. For example, the fares subject Contains
over 20 pages dealing with various aspects of fares. To access the index for the "Fares” Subject, enter:
HE FARES
The index provides a list of all the pages contained in that subject, and how to get to each page. For
Example, to go to the introduction Page, enter: GP INT
You can display help on every transaction code used in the Amadeus system. To request help for A
Transaction, enter: HE (transaction code)
For example: HE FQD
To access help pages, you have a choice of quick path entries, which all begin with: HE
You can find some of these quick paths listed in the main help index, or in the alphabetical index, or within
a page. For example the quick Paths that can be used to access help on ticketing are:
HE TICKETING
HE TICKET
HE TIC
If you make a mistake in an entry, the system displays an error message. If this happens, you can Display
online help for the transaction Code that you entered incorrectly by entering: HE/
If your error involves a multiple element entry, Amadeus displays the help page for the first Transaction
code used in the Entry. The information in a help page usually begins with an example of the basic entry
you can use for that application.
A table of contents follows which lists the sections in the page and indicates how to display them.
For example, to move to the section starting on line 106, enter: MS106
Options for Help Pages – HE

Help on Help : HE HE
Help on a specific transaction: HE NM
Help on a specific topic: HE PNR NAME
Step-by-step instruction for common tasks: HE STEPS
Help on the last transaction entered: HE/
List of updates to online help: HE UPDATES
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AMADEUS INFORMATION SYSTEM - AIS
AIS is a central source of reference information available to all Amadeus users. Some parts of AIS are
updated by Amadeus, others by External providers.
You can display AIS pages at any time, even when you are not signed into Amadeus. If you are working in
Amadeus, you can display AIS and then return to your previous activity.
You can move to the page you want to display by using special short commands called quick paths. For
example, to access the Qatar Airways page enters: GG AIR QR
To display main index of AIS topic enter: GG AIS
Options to Display Amadeus Information Pages

Display AIS INDEX: GG AIS
Airline in Amadeus: Access Level: GG PCAL ACC
Airline in Amadeus: Function Levels: GG PCAL FUN
List of carriers with origin country: GG PCAL AIR
Amadeus functions supported by a specific airline: GG PCA LH
List of airline having their own AIS pages: GG AIR AIS
Information provided by a specific airline: GG AIR QR
Airline's city information: GG AIR LH NYC
Information about Amadeus Cars: GG CAR
Information on a specific car company: GG CAR ZI
Information about Amadeus Hotels: GG HTL
Information on a specific hotel chain: GG HTL SI
Product announcements in Amadeus: GG NEWS
Weather forecast for a specific city: GG WEA JNB
Information on specific Airport: GG APT CDG
Information on a specific country: GG COU QA
Information from a specific Amadeus ACO: GG AMA QA
Information on Amadeus Input & Output codes: GG CODE
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Exercise
1) What is the category, the subject and the page in following transaction:
GGAIREKBAGS?
2) On the day of your departure, can you leave your suitcase at the airport for a few
hours and go to Nice (NCE) city by bus?
3) What is the weather like in Tokyo (TYO) for this week?
4) What is the entry to find out Participating carrier in Amadeus, for example
Gulf Air (GF)?
5) What is the entry to find out Amadeus Qatar (QA) AIS pages?
6) How do you find out Country 2-letters ISO codes?
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1) GG - Transaction Code
AIR - Category
EK – Subject
BAGS – Page
2) GGAPTNCE
GP4 for check the Facilities
GP5 for check Surface Transportation
3) GGWEATYO
4) GGPCAGF
5) GGAMAQA
6) DC Country Name or GGCOUA (A= First Letter of country Name)
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ENCODING AND DECODING
Amadeus uses codes to represent locations, companies, and equipment in the entries you use in
Amadeus and the displays that are Returned to you .Therefore you need to be able to interpret the Codes
you see and use.
The encode and decode transactions allow you to:

1- Display the code for a full name that you enter
2- Display the full name for a code that you enter
3- In some cases, display a full list of codes
You can encode and decode:

Locations (Countries, Cities, States)
Companies (Airlines, Cars, Hotels, Rail)
Equipment (Cars, Aircraft)
To Encode an IATA Name: DAN (IATA Name)
Examples: DAN London

DAN Heathrow
To Decode an IATA Code: DAC (IATA Code)
Examples: DAC LON

DAC LHR
With 'DAN' (but not 'DAC') you can restrict the display by:
1- Country code or country / state code.
2- Location type, as defined in the legend on DAN displays (A:ARPT B:BUS C:CITY, Etc)
Options to Find Encode and Decode

Encode for Location: DAN RIYADH
Encode/Decode a country: DC QATAR
Encode/Decode a state: DNS WASHINGTON
Encode/Decode an airline: DNA EMIRATES
Encode/Decode an aircraft: DNE 747
Encode/Decode a Hotel: DNH MARRIOTT
Encode/Decode a car company: DNC AVIS
Decode City/Airport from three letters code: DAC LAX
List all Airports for City: DB NYC
Decode an airline 2 letter code: DNA GF
Decode an airline number: DNA 072
List the states for a country: DNS US
Nearest Ten Airports DAN CHICAGO/N
Location start with letter ‘’A’’ in a country DAN A /FR
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CONVERSION
You can add, multiply, subtract, and divide, as follows:
To Do This Symbol Example
Add ; DF120;25
Subtract - DF30-20
Multiply * DF30*3
Divide / DF20/2
You can calculate the base fare, total fare, or sales tax by adding a percentage to the base fare, or
subtracting a percentage from the total. For both adding and subtracting, the entry is the same: DF370P10
You can use the DD transaction as:

A calendar: To display days of the week, dates, and the number of days between different dates.
A clock: To display the time at different locations, time differences, and elapsed Flight times.
To display the day of the week for a specific date in the current year, enter, for example: DD31DEC
System response:
MON31DEC07
To display the day of the week for a specific date in another year, specify the year, enter: DD 02FEB 05
System response:
WED02FEB05
To display the system date, enter: DD
System response:
System Time is 0946/0946A on THU15MAR07
You can display the following times:

1- The current time for anywhere in the world
2- The time difference between any two locations
3- The time in one city relative to another
4- The elapsed flying time between two cities
Current time in another city and difference between that city and your own, enter: DD LON
Time in another city compared to a specified time to another city, enter: DDLON1800/NYC
To display the elapsed flying time between two cities, enter for example: DDPAR1335/LAX1720
Explanation:
DD Transaction code
PAR Code for city of departure
1335 Departure time
/ Separator
LAX Code for city of arrival
1720 Arrival time
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To display the date for a specific city, enter, for example: DD SYD
System response:
SYD Time Is 2049/ 849P on FRI16MAR07
SYD is 10HRS 00MIN Later
To display a date a specified number of days after a given date, enter, for example: DD25JAN/30
System response:
SAT24FEB07
To display a date a specified number of days before a given date, enter, for example: DD25FEB/- 30
System response:
FRI26JAN07
You can combine the last two entry types to calculate a series of dates before and/or after the Specified
date. For example, enter: DD18FEB/-7/7/30
System response:
SUN11FEB06/SUN25NOV06/TUE20MAR06
To display the number of days between two dates, enter, for example: DD14JUL/25DEC
System response:
164
Options
Calculate Percentage: DF 950 P 10
Calculate time Difference between two Cities: DD PAR/NYC
Time for Specific City: DD SYD
Compare Two Cities Time: DDNYC1800/LON
Number of Days after Date: DD12DEC/27
Number of Days before Date: DD12DEC/-14
Day of the week for the Date: DD25DEC
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Exercise
1) How many cities in the World are called London?
2) How many cities in the world are having an airport called London?
3) How many Airports in London (LON) city?
4) Display all cities having an airport and called Paris in the USA?
5) If you want to go to Washington DC in the US, which code are you going to use to
request a flight availability display?
6) If you want to go to Antibes, in which airport do you need to land?
7) What is the local currency code for South Africa?
8) What is the name of the state SK in Canada?
9) What is the name and the country of origin of airline B2?
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1) DAN LONDON and DAN LONDON/S ( Total 8)
2) DAN LONDON/A (Total 2)
3) DAC LON (Total 6)
4) DAN PARIS/US
5) DAN WASHINGTON (WAS =City Code)
6) DAN ANTIBES Than DAN ANTIBES/S (Nice is Closet Airport)
7) DC SOUTH AFRICA (ZAR is South Africa Rand)
8) DNS CASK (2Letter Country Code & 2 Letter State Code)
9) DNAB2 ( Belavia) Than GGPCALAIRB (Belarus is Country)
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Exercise
1) If Fare of QAR 950.00 includes a 10% tax, what is the base fare amount?
2) On which day of the week falls your Birthday this year?
3) Your customer is flying on Dcember15TH. You need to issue the ticket at least 10
days in advance and fare allows a maximum stay of 45 days. Before which date do
you need to issue the ticket and book the Return flight?
4) When it is 18h00 in Tokyo (TYO), what time is it in Miami (MIA), what is the time
difference between both cities?
5) If you rent a car in the US, the maximum speed authorized on a motorway is 55 Miles
an hour. How many kilometers an hour is this?
6) In France, in May, the Temperature is around 20 degrees Celsius. To how many

Fahrenheit does this corresponds?
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1) DF 950 P 10
2) DD ddmmm (dd = 2 Numeric Date, mmm=3 Alphabets of Month)
3) DD15DEC/-10/45
4) DDTYO1800/MIA
5) DKMK55
6) DKCF20
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AMADEUS AIR
Amadeus Air provides airline Schedule and availability information for flight that have seats available for
sale. Availability and schedule displays contain flights for airlines that have a sales agreement with
Amadeus.
Airlines can have the following access levels with Amadeus:
/ Amadeus access: both Amadeus access update and Amadeus access sell.
: Amadeus Access Update: provides real-time schedule updates and, when Numeric
Availability' is supported, last Availability from Amadeus principal displays.
. Amadeus Access Sell: fully secured sale (HK) for each seat.
* Direct Access: real-time link to airline system to display accurate availability
(Blank) Standard Access: flight availability and schedules updated weekly. Message sent to
Airline at end of transaction.
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AVAILABILITY:
An Amadeus availability display shows all flights with at least one seat available for sale or Waitlist, for all
airlines which have sales agreement with Amadeus. Based on the transaction code and parameters you
use to request the display.
SCHEDULE:
An Amadeus schedule display shows all flights operated by all airlines who submit schedule Information to
Amadeus, for airlines that have a sales agreement with Amadeus, availability status codes are shown for
each class of service, regardless of whether seats are Available, availability Status codes are shown for
each class of service, regardless of whether seats are available. The schedule display also shown flown
flights availability and schedule displays include flights up To 361days in the future (less for some airlines)
And up to 3 days in the past are stored in the system. Flights in the past are shown in an availability
display without availability status Codes.
Transaction code for a neutral availability (AN) or neutral schedule (SN) display. To request A different
type of display, replace AN or SN with any of the following:
AA or SA For A display by arrival time
AD or SD For A display by departure time
AE or SE For A display by elapsed travel time
BY NEUTRAL DISPLAY:
A neutral display (AN or SN) shows flights departing up to one hour before the departure time you specify.
If you do not specify A time, the display includes flights departing up to one hour before The current time
(for the current date) or flights departing from 0000 (midnight) on The day of departure (for a future date).
BY DEPARTURE TIME DISPLAY:

A display by departure time (AD or SD) shows flights in order of departure and starts with flights departing
up to one hour before the time you specify. If you do not specify a time, the display starts with flights
departing up to one hour before the current time (for the current date) or flights departing from 0000 (mid
night) on the day of departure (for a future date).
BY ARRIVAL TIME DISPLAY:

A display by arrival time (AA or SA) shows flights in order of arrival and starts with flights arriving up To
one hour before the time you specify. If you do not specify a time, the display starts with flights arriving up
one hour before the current time (for the current date) or flights arriving from 0000 (Mid night) on the day of
arrival (for a future date).
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BY ELAPSED TRAVEL TIME DISPLAY:
A display by elapsed travel time (AE or SE) shows flights in the order determined by the following
calculation: the actual elapsed flight Time (including stopover and connecting time) plus the time between
the departure time you specify and the actual departure time of the flight. For example: Assuming you
specify a departure time of 1600, the following table shows the order in which four flights would appear on
the availability or schedule display.
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! Flight ! Elapsed ! Elapsed time ! Display !
! Departs ! Flight time ! From 1600 ! Order !
--------------------------------------------------------------------------------
! 1630 ! 5hrs 45min ! 6hrs 15min ! Second !
! 1700 ! 5hrs ! 6hrs ! First !
! 1800 ! 4hrs 30min ! 6hrs 30min ! Third !
! 1900 ! 4hrs ! 7hrs ! Fourth !
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The order of flights described below applies to all types of availability and schedule display for European
Union regulations except USA.
1. Non-stop flights, by departure time (earliest to latest)
2. Direct flights, by elapsed flight time (shortest to longest)
3. Flights with an equipment change en route and connections by elapsed flight time
Two and three segment connections, online connections, and interline connections are not sorted.
European Union regulations apply in most Amadeus market except the US ACO.
OPTIONS:
To request an availability or schedule display
For One-way routing, enter for example: AN 11JUL DOHDXB
SN 11JUL DOHDXB
For Specific Time, Enter for Example: AN 11JUL DOHDXB 0900
SN 11JUL DOHDXB 0900
For Specific Carrier, Enter for Example AN 11JUL DOHDXB / A QR
SN 11JUL DOHDXB / A QR
For Specific Class, Enter for Example: AN 11JUL DOHDXB / C F
SN 11JUL DOHDXB / C F
For Specific Cabin, Enter for Example: AN 11JUL DOHDXB / K F
SN 11JUL DOHDXB / K F
For Specific Transit point (Via), Enter for Example: AN 11JUL DOHDXB / X AUH
SN 11JUL DOHDXB / X AUH
One or more than one option combination, Enter for Example:
AN 11JUL DOHDXB 0900/ X AUH / A GF / C F
SN 11JUL DOHDXB 0900/ X AUH / A GF / C F
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Direct Access
Direct access provides you with direct access to the reservation systems of major airlines. Using standard
Amadeus entries, you can obtain current information on availability of seats through a real Time link
between Amadeus and the airline. By accessing the airline's reservation system directly, you can see the
last seat available on a flight, without the airline rejecting the booking after end transaction. Flights can be
sold even if they are on request, or show a waitlist status on other types of Amadeus display. You can see
up to maximum of 26 classes of service in a direct access display. All Amadeus users can directly access
the inventory systems of the Airlines that have a direct access agreement with Amadeus. Link between
Amadeus and the airline inventory system for 3-minutes only. When you know that the airline has a direct
access agreement with Amadeus, enter the number 1 Followed by the two-letter airline code.
You can only use the availability-by-departure time (AD) Transaction code. Enter, for example:
1EKAD12SEPDOHDXB
or
Display Amadeus availability and apply change entry for specific line number of airline required. For
example EK846 on line number 4 of Amadeus Display Screen, Enter: ACL4
System Response:
21 EK842 F9 Y9 B9 Q9 K9 DOH DXB 0940 0940 0 777
V9 T9 H9 S9
22 EK844 F9 Y9 B9 Q9 K9 DOH DXB 1300 1300 0 777
V9 T9 H9 S9
Direct Access Availability Starts with Line 21
Scrolling entries are used to request additional displays within the same period of availability or schedule
display.
MD or MB Moves To A Subsequent Screen
MU or MT Moves To A Preceding Screen
MD Move Down
MB Move Bottom
MU Move Up
MT Move Top
MN Moves Next Day
MY Moves Previous Day
MPAN Redisplay Last Availability cleared Screen
MPSN Redisplay Last Schedule Cleared Screen
Modifications to a current display can be made by entering the transaction code for change – AC
(availability change) or SC (schedule change) combined with the new information for the area to be
modified. Multiple changes can be combined in a single transaction,
If they are entered in the following sequence:
Date Period AC 15JUN or SC 15JUN
Only Origin City AC MUC or SC MUC
Only Destination City AC //MIL or SC//MIL
City Pair AC MUCMIL or SC MUCMIL
Specific Carrier AC /AEK or SC /AEK
After 2 Days AC 2 or SC 2
Before 3 Days AC -3 or SC -3
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TIMETABLE
Timetable displays can be requested using the following transaction codes:
TA By Arrival Time Order

TD By Departure Time Order
TE By Elapsed Time Order
TN By Neutral Order
Options:
Weekly timetable TNDOHCAS
Weekly timetable from specific date TN01JULDOHCAS
Weekly timetable for specific carrier TNDOHCAS/AQR
FLIGHT INFORMATION:
FLIFO is flight information stored and displayed in Amadeus. It provides the most up-to-date planned and
operational information about a particular flight both before and after departure. The information available
in FLIFO is provided to Amadeus by the airline.
Flight information is available for airlines that have a sales agreement with Amadeus. If you request FLIFO
for a flight operated by another Airline, the system displays an error message telling you that flight
information is not available.
You can display FLIFO by specifying the flight number, or with short-cut entries from the PNR, Availability,
or Schedule displays. This entry is used to display the latest known operational details of the flight.
To request flight information for a specific flight today, enter, for example: DO QR620
For a specific date, enter for example: DO QR620/12JUL
Options:
From availability / schedule displayed: DO2
From PNR segment: DO2
By Flight Information DOBA124/12JAN
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EXERCISE
1) What are the two main differences between an availability display and a schedule
display?
2) What is the entry to display all Non-participating carriers between Chicago (CHI) and
Detroit (DTT) on December 12th?
3) The flights in Amadeus display are always ranked in a specific order For European
Union Display. What is it?
4) How long does it take before you loose the link with an airline's own system after
having requested a Direct Access display?
5) Where can you find information about the frequency of flights for a given city pair?
6) Give the Amadeus short-cut entry to perform the following requests:

(a) Change AN display to request GF flights only.
(b) Change AN display to request Return Flight 3 Days later
7) Where can we find information about the type of meal served by Class of service?
8) Do you see last-seat availability on the display shown below? Where? Which other
screen would you look at to find out the access levels supported by GF?
1 GF 531 F7 A7 J7 C7 Y7 H7 K7 / DOH BAH 0900 0940 0.320 0:40
M7 L7 Q7 V7 X7
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1) In a Schedule display you find fully booked flight and classes you can also find
Airline with no sales agreement with Amadeus if you specify option/AXX (XX= airline
code) or /AYY in the end of your entry.
2) SN12DECCHIDTT/AYY
3) To comply with
Non-Stop Flights
Direct Flights
Connections Flights
4) 3 Minutes (Airline inventory allow protocol to protocol link)
5) In a Time Table Display (TN)
6) (a) AC/AGF
(b) ACR3
7) In a flight information Display (DO)
8) Yes, There is a “/ ” before the departure city.

The other Screen get the information about the GF level of access is (GGPCAGF)
________________________________________________________________________________________
PASSENGER NAME RECORD (PNR)
A passenger name record (PNR) contains the details of a passenger's reservation, and other information
related to passenger’s trip. Each PNR consists of a collection of information items called elements. A PNR
can contain a maximum of 999 elements but it must contain the following five mandatory elements:
- Name element a passenger name
- Itinerary element a booking for a flight or other service
- Contact element a telephone number, or contact information for the person making
the booking
- Ticketing element an indication of the arrangements for issuing a ticket for the Booking
- Received from element The Name of the person who has mad the booking
After you have entered the five mandatory elements, you can use an end transaction entry to file the
record in The Amadeus central system. When a PNR is filed in the system, it is assigned a six- character
code called a record locator which you can use to retrieve The PNR
NAME:
The Name Entry Is Used:
- To Insert Names for Individual Passengers into A PNR during Creation
- To Add Individual Name Elements for a Group
At least one name element is mandatory for the creation of a PNR and to end transaction on a retrieved
PNR.
1 - Single Passenger
To enter a name element for a single passenger, you enter the transaction code NM followed by followed
by the passenger's surname, a slash, and the given name or initial. You can also add a title, preceded by a
space. NM1ALNASSAR/JAFFER MR
Response:
1. ALNASSAR/JAFFER MR
Note: The surname must contain a minimum of two characters and can contain up to 59
Characters. The system uses the passenger type codes for fare pricing and to create OSI or SSR
elements that identify the status of certain passengers.
In general, you can enter only one type code per passenger. The exceptions are the infant and id codes,
which you can combine with other type codes. You enter the passenger type code between parentheses
immediately after the first name or title.
________________________________________________________________________________________
Here is an Example Entry: NM1JONES/TOM(YTH)
The passenger type code YTH indicates that the passenger is a youth.
For child passengers between the ages of 2 and 11, you must use the type code CHD. When you enter
CHD, the system generates an SSR element to inform the airline that the passenger is a child and is to be
treated accordingly, enter, For example: NM1ALEMADI/YASIN(CHD/01JAN03)
Response:
1. ALEMADI/YASIN(CHD/01JAN03)
2 SSR CHLD LH HK1 01JAN03
Multiple Passengers with Same Surname:

If several passengers with the same surname are travelling together, then you only need to enter the
surname once. This is useful for Family parties, etc.
Enter NM followed by the number of passengers sharing the surname, followed by a slash and the given
name and title of each Passenger, with each passenger separated by a slash.
For example, enter: NM3ALNASSAR/JAFFER MR/MARIYUM MRS/NOORA MISS
Response:
1.ALNASSAR/JAFFER MR 2.ALNASSAR/MARIYUM MRS 3.ALNASSAR/NOORA MISS
Multiple Passengers with Different Surnames:

Multiple surnames, with the individual passenger name for each, can be entered in a single entry. The
transaction code NM is required only at the beginning of the entry or we can enter multiple surnames with
using; in the end of every title.
Entry: NM1ALSAAD/BADER MR1ALNASSAR/JAFFER MR

or
NM1ALSAAD/BADER MR;NM1ALNASSAR/JAFFER MR
Response:
1.ALNASSAR/JAFFER MR 2.ALSAAD/BADER MR
Passenger with Infant:

There is a special passenger type code (INF) for infants travelling with an adult passenger.
This type code is exceptional as it is entered with the accompanying adult passenger.
1- Infant with Same Family Name:

Entry: NM1ALEMADI/NOORA MRS(INF/ NASREEN/16JAN08)
Response:
1.ALEMADI/NOORA MRS(INF/NASREEN/16JAN08)
3 SSR INFT QR NN1 ALEMADI/NASREEN 16JAN08/S2
________________________________________________________________________________________
2- Infant with Different Family Name:
Entry: NM1ALEMADI/NOORA MRS(INFALNASSAR/NASREEN/16JAN08)
Response:
1.ALEMADI/NOORA MRS(INFALNASSAR/NASREEN/16JAN08)
3 SSR INFT QR NN1 ALNASSAR/NASREEN 16JAN08/S2
Options:
Single Passenger: NM1ALKULAIFI/ALI MR
Multi Passengers, same surname: NM2ALKULAIFI/ALI MR/NORA MRS
Multi Passengers, different Surname: NM1ALKULAIFI/ALIMR;NM1ALKULAIFI/NORSMRS
Child Passenger: NM1ALKULAIFI/JAFFER MR (CHD/16JAN03)
Infant, same surname as Adult: NM1ALKULAIFI /NORA MRS (INF/NASIR/16JAN08)
Infant, different surname as Adult: NM1ALKULAIFI/NORAMRS (INFALNAIMI/NASIR/16JAN08)
SELL:
An itinerary element can be a flight, hotel, car or ground transportation element. Each individual itinerary
element is called segment. A PNR can contain up to99 itinerary elements in the PNR, the itinerary element
follows the Name, and is number consecutively.
- Direct sell (long entry)
- Sell from availability (short entry)
Each time you make a sell entry, the system displays the response as an element in the PNR with the
appropriate action code for the Airline’s sales agreement with Amadeus.
When you know all the details for a specific flight, you can book a seat using a long sell entry. A long sell
entry is also called a direct sell entry. The long sell entry does not refer to an availability or schedule.
SSQR001B10DECDOHLHR4 or SSQR001B10DECDOHLHRNN4
Explanation:
SS Segment Sell Transaction Code
QR001 Airline Code and Flight Number
B Class of Service
10DEC Departure Date
DOHLHR Origin and Destination Airport Codes
4 or NN4 Number of Seats Requested
________________________________________________________________________________________
When you have availability or schedule display on your screen, you can make a short Sell segment entry
directly from the display.
The availability display below illustrates the short sell Entry:

** AMADEUS AVAILABILITY - AN ** LHR HEATHROW.GB 98 SU 12DEC 0000
** ** IC/HI/CP ** ** GR8 RATES AT SELECTED LONDON HOTELS **
** ** ALL RATES IN GBP*PER ROOM/PER NIGHT ** >GGHTL6CNEWS
1 QR 005 F6 A5 J9 D9 I0 Y9 B9 /DOH LHR 3 1150 1640 0/332 7:50

L9 Q9 K9 T9 V9 W9 H0
2 QR 001 F9 A9 J9 D9 I0 Y9 B9 /DOH LHR 3 1300 1750 0/332 7:50
L9 Q9 K9 T9 V9 W0 H0
To sell one F class seat for QR001, Enter: SS1F2
Explanation:
SS Segment Sell Transaction Code
1 Number of Seats
F Class of Service
2 Availability or Schedule Line Number
Here are some examples of entries you can make when you want to book connecting flight in a different
class of service:
1- Book 3 seats in M class on the first segment and C class on the second segment, both segments on
line 4 of availability display, Enter: SS3MC4
2- Book 3 seats in M class on the first segment, C class on the second segment and F class for third
segment, all segments on line 4 of an availability Display, Enter: SS3MCF4
CONTACT - AP
A PNR must include a contact element (to indicate where passengers can be contacted) before you make
an end of transaction during PNR creation or after PNR retrieval. Every passenger in the PNR must be
covered by a contact element. A PNR can contain a maximum Of 127 contact elements & the contact
element consists of the transaction code AP, followed by 1-90 characters of free-flow text. For example,
enter: AP DOH 4667579 – H
Explanation:
AP Contact Transaction Code
DOH City code of the Telephone Number
4667579 Telephone Number
-H Dash, followed by the telephone location indicator
In addition to telephone contact elements, you can enter e-mail contact elements.
For e-mail: APE- abc@abc.com
________________________________________________________________________________________
TICKET ARRANGEMENT:
A ticketing arrangement element, also referred to as a TK element must be included in the PNR to indicate
the status of the ticket Issuance for all passengers in the PNR. The ticket arrangement element must be
present in a newly created or retrieved PNR before end of transaction is accepted by the system. The
maximum number of active ticketing arrangement elements for each PNR is 127.
Basic entry for ticket arrangement: TKOK
Where TK is transaction code for ticket arrangement
OK Tickets have been issued (no queue placement)
TL Ticket time limit is used to request ticket issuance on a specific date and time, and
In your office or in another location. Automatic queue placement to queue 8, Category C1.
XL This identifier enables the itinerary to be automatically cancelled when the date
entered in the TK Element is reached. THE system automatically cancels the Itinerary (XI)
and ends transaction (ET). The cancellation takes place at local date and time.
RECEIVED FROM:
The received from (RF) element indicates who has instructed you to make or update a reservation. The RF
Element is mandatory. After you create or modify a PNR, you cannot file the PNR unless an RF element is
Present. The RF element only appears in the PNR during the current session and is recorded in PNR
history when the PNR is filed at the end of transaction.
The basic received from entry consists of the transaction code RF followed by the name of the responsible
person. You can enter the name in any format. The RF element can contain a maximum of 69 characters,
including spaces.
Basic Entry for Received From: RF MR ALNASSAR
Explanation:
RF Received from transaction code

MR ALNASSAR Free flow text
________________________________________________________________________________________
END TRANSACTION:
When you have entered the five mandatory elements to create a PNR, you must end transaction to the
record in the system. To file and close the PNR, enter: ET
System Response:
END OF TRANSACTION COMPLETE - (6- Character Record Locator)
To end transaction and redisplay the PNR on your screen, enter: ER
With one entry you can end transaction and change advice codes in the PNR. This entry changes advice
codes in the Air, Hotel, Car, and auxiliary segments, and SSR elements.
Elements that contain the codes NO, UN, and UC are transferred to the history section of the PNR. In
addition, associated elements, such as the FA or FB element, are updated or removed from the PNR as
appropriate. Enter: ETK
With one entry you can end transaction and change advice codes, and redisplay the PNR. This entry
changes advice codes in the Air, Hotel, Car, and auxiliary segments, and SSR elements.
Elements that contain the codes NO, UN, And UC are transferred to the history section of the PNR. In
addition, associated Elements, such as the FA or FB element, are updated or removed From the PNR as
appropriate. Enter: ERK
Note:
Please cancel all ‘’HX’’ segments from the Amadeus PNR. If failed to remove
‘’HX’’ segments from the PNR, airline may raised ADM’S to travel agency.
IGNORE:
The ignore entry disregards all entries made during the current PNR session. During PNR creation, the
ignore entry removes any record of the PNR from the system. Any entries that are on the screen remain
until the screen is cleared. Basic Entry : IG
System Response:
-IGNORED- For a newly created PNR
-IGNORED-ABC123 For a retrieved PNR
When you want to ignore current updates to an existing PNR and have the PNR redisplay on your screen
in its original form without any modification, enter: IR
________________________________________________________________________________________
CANCELING
PNR elements are divided in to three categories:
- Name Elements
- Flight Segments
- Other
You make the cancel entry (XE) to move single or multiple active elements from the face of a PNR to PNR
history. When you cancel an itinerary element, a message is sent to the vendor(Air Line, Car, Hotel, etc.).
To cancel Element on line 2 , enter: XE 2

You make the cancel itinerary entry (XI) to cancel all active itinerary elements of the PNR: XI
You cancel Seat request element on the line 6: SX6
RETRIEVAL
The retrieve PNR transaction is used to retrieve and display an active PNR or to redisplay a PNR during
the current session.
A travel agency can retrieve:

- All PNRS for which the agency or another office defined by security has responsibility
- Containing PTAS that it created
- That other offices in the same chain created
Retrieving A PNR by Record Locator:

All agents can retrieve PNRS for which they are responsible, or for which an EOS agreement is in place,
by entering: RTW4RQL4
Explanation:
RT Transaction Code
W4RQL4 Record Locator
This entry is limited to the office with responsibility for the PNR. For an exact search, enter the full name.
For example: RT/SMITH/J
Explanation:
RT Transaction Code
/SMITH/J Slash followed by name or group name
Retrieve PNR For Partial Name or Alphabet, Enter: RT/S
Explanation:
RT Transaction code
/S Slash followed by partial name or alphabet
________________________________________________________________________________________
Retrieving A PNR from A Name List:
To display a PNR from a list displayed by another retrieval entry, enter: RT2 (2 Is the Reference Number)
To redisplay the list before or after modifying the displayed PNR, enter: RT0
Retrieving A PNR by Flight Number & Name:

To Display a PNR by Flight Number and Name, Enter: RTQR001/23DEC-ALNASSAR
Explanation:
RT Retriever transaction code
QR001 Flight number
/23DEC Slash followed by date
-ALNASSAR Dash followed by passenger name
Retrieving a PNR by Flight:

The PNRS that have been created for a specific flight on a specified date. Only the PNRS that you are
allowed to retrieve individually appear in the list. To list all PNRS for A flight on a Specific date, enter the
date after the flight number. For example: LM/BA902/10JUN/LHRFRA
Explanation:
LM Transaction Code
/BA902 Slash followed by the airline code and flight number
/10JUN Slash followed by the date
LHRFRA Origin and Destination Airport codes
Retrieving A PNR from A Search by Flight Display:

You can retrieve A PNR from A search by flight display using the transaction code LM followed by the line
number for the PNR in the Display, for example: LM002
To redisplay the search by flight display, enter: LM0
________________________________________________________________________________________
STEPS TO CREATE A PNR
Following are the steps to create a PNR.
1-Display the Availability (AN/AD/AA/AE):

System Response:
AN15JUNDOHDXB
** AMADEUS AVAILABILITY - AN ** DXB DUBAI.AE 130 FR 15JUN 0000
1 QR 102 F9 P9 A5 Y9 B9 L9 M9 /DOH DXB 1 0050 0255 E0/320 1:05

Q9 K9 H9 V9 T9 W9
2 EK 848 F4 A4 J4 C4 Y4 W4 M4 DOH DXB 1 0345 0545 E0/332 1:00
B4 K4 Q4 H4 L4 T4 V4
3 QR 100 F9 P9 A0 Y9 B9 L9 M9 /DOH DXB 1 0755 1000 E0/320 1:05
Q9 K9 H9 V9
4 EK 842 F4 A4 J4 C4 Y4 W4 M4 DOH DXB 1 0945 1145 E0/332 1:00
B4 K4 Q4 H4 L4 T4 V4
2-Sell the Air Segment/Segments (SS):

Sell the Air segment / segments from the availability display, For Example:
Sell ‘’3’’ seats on ‘’EK848’’ (Line Number 2 of availability display) in ‘’V’’ class.
Entry: SS3V2
System Response:
RP/DOH1A0980/
1 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M
NON SMOKING FLIGHT LEG
SEE RTSVC
3-Enter the Name / Names (NM):
Single Name: NM1ALNASSAR/KHALIFA MR

Same Family Name for 2 Passengers: NM2ALNASSAR/KHALIFA MR/MARIAM MRS
Child Name: NM1ALNASSAR/THAMER MR(CHD/01JAN03)
Infant Family Name as Adult: NM1ALNASSAR/MARIAM MRS(INF/NOORA/16JAN08)
Infant Family Name different from Adult: NM1ALNASSAR/MARIAM MRS(INFSHEIKHA/NOORA/16JAN08)
System Response:
RP/DOH1A0980/
1.ALNASSAR/THAMER MR(CHD/01JAN03)
2.ALNASSAR/MARIAM MRS(INF/NOORA/16JAN08) 3.ALNASSAR/KHALIFA MR
SEE RTSVC
5 SSR INFT EK NN1 ALNASSAR/NOORA 16JAN08/S4/P2
________________________________________________________________________________________
4-Enter the Contact details (AP / APE):
Telephone contact of passenger: AP DOH 4667579 B C/O ZAFAR
Travel Agency Contact: AP (Press ENTER key)
E-mail contact: APE-abc@abc.com
System Response:
RP/DOH1A0980/
SEE RTSVC
5 AP DOH 4667579 B C/O ZAFAR
6 APE ABC@ABC.COM
5-Ticket Arrangement (TK):

Ticket arrangement, No Time Limit: TKOK
Ticket arrangement, With Time Limit: TK TL10JUN/1200
System Response:
RP/DOH1A0980/
SEE RTSVC
6 APE ABC@ABC.COM
7 TK OK05FEB/DOH1A0980
6-Received From (RF):

Received from (contact person’s name): RF KHALIFA
System Response:
RP/DOH1A0980/
RF KHALIFA
6 APE ABC@ABC.COM
________________________________________________________________________________________
7-End Transaction (ET/ER):
End Transaction to save changes: ET
End Transaction to save changes and redisplay PNR: ER
System Response:
--- RLR ---
RP/DOH1A0980/DOH1A0980 AA/SU 5FEB07/0832Z ZAEYOT
DOH1A0980/0001AA/5FEB07
4 EK 848 V 15JUN 5 DOHDXB HK3 0345 0545 15JUN E EK/AKTY6F
6 APE ABC@ABC.COM
8 SSR INFT EK HN1 ALNASSAR/NOORA 16JAN08/S4/P2
________________________________________________________________________________________
OTHER SERVICE INFORMATION
An OSI (other service information) element contains special information regarding a passenger or
passengers in the PNR that is sent to the airlines that appear in the itinerary. An OSI element is not a
service request and does not require confirmation from the airline.
The mandatory items in an OSI entry are the transaction code OS and the two-letter code of the airline to
which the information is to be sent. If the OSI element is for all airlines in the itinerary enter YY as A
common code.
The entry can contain a maximum of 68 characters. A PNR can contain a maximum of 127 OSI elements.
Basic Entry: OS QR VIP COMPANY PRESIDENT
Explanation:
OS Transaction code
QR Specified airline specified for the OSI message
VIP COMPANY PRESIDENT OSI text
SPECIAL SERVICE REQUEST

An SSR (special service request) is an application to an airline to provide a particular facility for A
Passenger or passengers. A special service request is made using an SR entry, which generates an SSR
element in the PNR and a request message to the airline or airlines Concerned. A PNR can contain a
maximum of 127 active SSR elements.
To Create SSR elements for all flight segments in an Amadeus PNR, you enter SR followed by a four-
character service code. For example request for vegetarian meal, enter: SRVGML
For IATA-Meal Codes Enter: HE MEAL CODE
SSR FOR FOID(Form Of Identification)

To create an SSR for a FOID as a passport number, enter SR FOID QR HK1-PP1234567/P1
Help page for FOID entry: HE FOID
SSR FOR PASSPORT / IDENTITY CARD INFORMATION(AIPS)

To create an SSR for passport / identity Card information(AIPS)
SR DOCS QR HK1-P-GBR-1234567-USA-04FEB67-M-15DEC09-JACKSON/MICHEL-H/P1
Help page for AIPS entry: HE DOCS
________________________________________________________________________________________
FREQUENT FLYER:
Many airlines offer frequent flyer programs to passengers who travel often on their airline.
These programs vary from airline to airline, each offering special features to their frequent flyers. Each
frequent flyer is assigned an individual identification number. Some airlines maintain a database with
frequent flyer records in Amadeus containing the following information:
1- Passenger Family Name and Given Name or Initial

2- Frequent Flyer Identification Number
3- Frequent Flyer Priority Number.
To display the table of airlines that have agreements, enter: VFFD
You can use transactions for frequent flyer passengers:
To display the name of a passenger as it is stored in the frequent flyer database of an airline, Enter: FFD
To create a name element and enter a frequent flyer SSR FQTV element for mileage accrual, enter: FFA
If the name element for the frequent flyer has already been entered in the PNR and you only want to enter
the SSRFQTV element for mileage accrual, enter: FFN
Creating a Frequent Flyer SSR Element Only:

FFN (Airline Code)-(Frequent Flyer Account Number)
This entry creates an SSR FQTV for a name element that is already in the PNR. When there is more than
one name element in the PNR, passenger association is mandatory in the entry. FFNQR-123456789/P1
Explanation:
FFN Transaction Code
QR Airline code
-123456789 Dash followed by the frequent flyer number
/P1 Slash followed by passenger name element number
Manual entry: SRFQTVQR-QR123456789/P1
________________________________________________________________________________________
ADVANCE SEAT REQUEST
An advance seating request is an application to an airline to reserve specific seating at booking time for a
passenger or passengers. Advance seating request entries can only be made for flight segments with one
of the following status codes -- HK, RR, KK, TK, LK, SS. A PNR can contain a maximum of 127 seating
SSR elements.
Basic Seat Request - Non-smoking:

To make a basic request for a non-smoking seat, enter: ST
Basic Seat Request – Smoking:

To make a basic request for a smoking seat, enter: ST/S
To specify a preferred part of the aircraft, add one or more of the following area codes
W Window
A Aisle
B Bulkhead
To request smoking window, enter: ST/S/W

To request specific seat number, enter: ST/R/12A
Seat Map Display:

The display seat map entry shows the layout of the aircraft cabin for a particular flight and class. This is
used to facilitate advance seating requests.
Seat Map for PNR Flight Segment:

To display seat map for segment 8, enter: SM8
Explanation:
SM Transaction Code
8 Flight Segment Number
________________________________________________________________________________________
OPEN FLIGHT SEGMENTS
Enter an open segment, instead of booking an air segment, when you do not know all the details of a
passenger’s flight plans but you still want to complete, price and ticket the itinerary. In the open segment,
you can specify the departure and arrival cities. If the departure date is specified, it will be printed on the
ticket. Flight number is required for open segment. Entry: SOBAC25NOVLHRJFK
Explanation:
SO Transaction Code
BA Airline Code
C Class of Service
25NOV Departure date (optional). Departure date is mandatory if it is the first segment to be
ticketed.
LHR Departure City
JFK Arrival City
ARRIVAL UNKNOWN - ARNK

An arrival unknown segment is an information segment you enter in the PNR to maintain segment
continuity. Arrival unknown means that the method of transportation from the destination of one segment
to the origin of the next segment is not known or the arrival city
Of the previous segment does not match the departure city of the next segment in the itinerary, or the
arrival is by unspecified transport, Entry: SIARNK
If you know the arrival date, you can add this to your entry. SIARNK16MAY
Explanation:
SI Transaction Code
ARNK Arrival Not Known Indicator
16MAY Arrival Date (Optional)
RECONFIRMING BOOKING
You can reconfirm a segment that was originally booked in Amadeus. You can only use this entry for
segments with confirmed status codes. Enter, for example: Entry: 3/RR
Explanation:
3/ Segment Number, Followed By Slash
RR Status Code for Reconfirmed Segment
Note : Please Check the Line Number before Reconfirm the Segment
________________________________________________________________________________________
OPTION QUEUE
The option element is used to place a newly created or retrieved PNR to a specified office on a
specified queue on a specified date.
The option element entry consists of the transaction code op, followed by the identification of the
office where it is to be queued and the date on which it is to be queued.
QUEUE PNR TO OWN OFFICE ON TODAY'S DATE
ENTRY: OP/FREE TEXT
OP Transaction Code
/FREE TEXT Optional free-flow text, preceded by optional slash
QUEUE PNR TO OWN OFFICE ON SPECIFIED DATE:
ENTRY: OP10APR/FREE TEXT
OP Transaction code
10APR Queuing date
/FREE TEXT Optional free-flow text, preceded by optional slash
PRINTING
To print currently displayed PNR or 1st screen on local printer press print screen button on your key board
or press CTRL + P . To print an existing PNR on default printer, enter the print transaction code WR
followed by either an A (All) or S (Screen).
- WRA Prints the entire PNR
- WRS Prints the first screen of the PNR
The Retrieval Entry: WRA/RT (Entire Currently Displayed PNR - Whole PNR)
WRS/RT (Currently Displayed PNR - 1st Screen)
OPTIONS
Display Basic Itinerary IBD
Extended Itinerary IED
Print Basic Itinerary IBP
Print Extended Itinerary IEP
Print Joint Extended Itinerary IEPJ
________________________________________________________________________________________
INSERT MANUAL TICKET NUMBER
The manual E- ticket number (FHE) entry is necessary for either of the following reasons:
- Tickets have not been issued by the system automatically

- Ticket have been issued automatically but you need to re-enter ticket numbers
When you enter an FHE element, the ticket number is sent automatically to the airlines in the
itinerary that have agreed to receive them.
If the airline in your itinerary does not support automatic ticket number transmission, you must
send the ticket number to the airline manually or call airline.
EXAMPLE : FHE INF 0051234567890-91/S3-7/P2
FH Transaction code
E Electronic ticket indicator
INF Passenger type indicator (PAX or INF) (optional)
005 Three-digit airline code
1234567890 Ten-digit document number.
- 91 Hyphen and last two digits of the last
/S3-7 Segment association (if applicable)
/P2 Single passenger association (if more than one Passenger)
________________________________________________________________________________________
MINIMUM CONNECTING TIME:
The DM transaction shows the minimum time passengers must allow making a connection
between flights at an airport or city. For information about connections between terminals and
airports at a multi-airport city, enter DM followed by the City Code and (Optionally) a date.
DM LON
DM LON /15DEC08
For Example: DM CDG
Response:
CDG Standard Minimum Connecting Times
CDG-CDG FROM - TO
D/D D/I I/D I/I
CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM HMM HMM HMM HMM
1- 115 115 115 115
2A- 115 115 115 115
D/D Transfer Type - Domestic/Domestic

D/I Transfer Type - Domestic/International
I/D Transfer Type - International/Domestic
I/I Transfer Type - International/International
HMM H = Hours, MM = Minutes
To display the minimum connection times between two airports, include both airport codes in your
dm entry. For example: DM LGW -LHR
To specify the arrival terminal of the inbound flight, enter, for example:
DM CDG 2A
To specify the departure terminal of the outbound flight, add a dash (-) before the Terminal
number. Enter, for example: DM CDG -2B
To specify both arrival and departure terminals, enter:
DM CDG 2A -2B
To display the connection times that apply between flights of two specific airlines at a specific
airport, include the Airline and airport codes in your dm entry as follows:
DM AF / CDG / LH
________________________________________________________________________________________
SPLITTING PNR
If you want to modify A PNR that has already been stored, you will need to split it. As the word split
implies, you then create two separate PNRS, the original or parent PNR, and the associate PNR.
You split a PNR when you wish to rebook a separate itinerary for one or more passengers. In so doing,
you separate them from the original PNR, because all passengers in a PNR must have identical flight
itineraries.
The procedure to split a PNR consists of the following steps:
1. Enter the transaction code SP followed by the number of the name element to be split., To split
multiple names, enter the transaction code SP followed by the individual name element numbers or
a range of name element numbers. The system displays a PNR for the name elements that you
have just split. This PNR is temporarily identified as the *Associate PNR*.
2. Enter a received from element (RF) for the associate PNR.

3. Make the end transaction and file entry (EF) on the associate PNR. The system displays the
original PNR with the temporary identifier *Parent PNR*.
4. Enter a received from element (RF) for the parent PNR.
5. End transaction (ET) on the parent PNR.
Steps:
1- SP3 or SP3,4
2- RF Zafar
3- EF
4- RF Zafar
5- ET
________________________________________________________________________________________
HISTORY
Every PNR that is created in the Amadeus central system has associated historical information. The
historical information is a record of the creation of the PNR and of any additions, modifications,
Cancellations and deletions that are subsequently made to it. The system updates PNR history at each
end of transaction entry.
The PNR header line appears at the top of the history. Subsequently, each activity in the PNR is listed as
a numbered element. The number for each element indicates when that activity was performed. Activities
that are associated with the creation of A PNR are numbered 000, activities from the first retrieval of the
PNR are numbered 001, from the second retrieval 002, and so on. Each retrieval and set of modifications
is called a step.
Example:
000 ON/BLAKE S/MS JACKSON M/MR STOYLE D/MR
000 OS/LH 401 F 20SEP 5 JFKFRA LK3 530P 715A+1/NN *1A/E*
000 OS/CAR SK NN1 FRA 20SEP-21SEP ECAR/CF-/NN
000 RF-PAX CR-MUC1A0701 SU 0001AA 28FEB/1009Z
When an element is modified, cancelled or deleted, it appears in history with two numbers.
Example: 001/003 CS/NW1799M 10DEC 4 MIADEN HK4 1315 1705/KK
The first number (001) indicates the stage at which the item was originally entered in the PNR. The second
number (003) indicates when the modification, cancellation or deletion was made.
To display the entire history of the current PNR, without queue history, enter: RH
You can choose to display a partial PNR History:

RHA Air Segments
RHN Name Elements
RHG General Facts (SR, SK, OS)
RHQ Queue
RHI Itinerary Segments
RLH Record Locator
________________________________________________________________________________________
QUEUES
It is very important that you work your queues regularly. You can use queues to do the following:
- Simplify your work environment

- Organize your workload
- Send PNRS and messages to queues in your office and to branch office queues
- Work on PNRS and messages that require further action
PNRS may require further action for the following reasons:

- Segments, services, options, or seats from a waitlist have not yet been confirmed.
- The office responsible for the PNR has changed.
- There has been a change in the flight segment.
- There has been a change in the ticketing arrangement.
- The ticketing time limit has expired.
- There has been a change in the group PNR.
Each airline and travel agent is provided with a queue bank for automatic placement of PNRS and
messages.
The Following Queues available in Amadeus:

0 - General
1 - Confirmation
2 - Waitlist Clearance
3 - Options
4 - Responsibility Change
5 - Rates
7 - Schedule Change
8 - Ticketing/Time Limit
9 - Other Airline Control
12 - Expired Time Limit
23 - Request for Reply
25 - Multi list PNRS
26 - Multi list PNRS
80 - Prepaid Ticket Advice
87 - Group PNRS
94 - Message - Customer Profiles
96 - Message - Past Date Records
97 - Message
You can request a queue count display for:
QT - A Queue count for all queues, categories, and date ranges, with active PNRS or messages.
QTQ - A Summary Queue count for all activated queues.
________________________________________________________________________________________
To start processing queues in the queue bank, enter: QS
You must include the queue number in your entry. You can also include:
A specific category and date range to start processing after making a QS entry,
You can perform the following entries:

QV Display a list of PNRS on specific Queue
QN Deletes the PNR / MSG and displays the next one
QI Ignores the PNR / MSG and exits the queue
QD Delays the PNR / MSG to the delay queue and displays the next one
QF Ends transaction on the PNR and exits the queue
ET Ends transaction on the PNR and displays the next PNR
QE Places a PNR/ MSG on queue
QM Places a PNR / MSG on multiple queues
RT Redisplays PNR if screen is cleared
QU Redisplays message if screen is cleared
The following entries to sorting queue:

Specific queue number QS8
Specific queue number and category number QS8C1
Specific queue number, category number, and date range QS8C1D1
To remove the current PNR or message from the queue, enter: QN
After you make a QN entry, the system displays the next PNR or message. To end transaction on a PNR
before removing it from the queue, use the ET entry instead of QN.
To exit the queue, enter: QI
For message queues only, to remove the current message and exit the queue enter: QNF
Placing the PNR on specific queue:

Specific Queue QE40C1
Specific Office QE/DOH1A0980/40C1
Sending Message through Queue to Amadeus user:

>QE/DOH1A0980/97 (Use Tab Key for Next Line)
This is a test message from Training Room
Please ignore it………………. Free Flow Text
REGARDS // (Enter)
________________________________________________________________________________________
Travel Information –TIF
You can use two different formats to find information in guided mode. You can use a four-letter
Transaction or TI/, followed by the full Word for the information you need:
TIFV -or- TI/Visa Visa Information
TIFH TI/Health Health Information
TIFA TI/All Visa and Health Information
For Visa Information, Enter: TIFV
System Response:
NA
AR
DE
TR
Where:
NA Passenger’s Nationality (Enter a Country Code or City Code in the Country)
AR Alien Residents (Enter the Country Code of Current Residence)
DE Destination Point (s) (Up To Ten Airport Codes)
TR Transit/Transfer Points (Up To Ten Airport Codes)
Note: Move the Cursor with Help of Aero keys and type information as per field will get Travel information
for move down next page Type MDTI.
________________________________________________________________________________________
AMADEUS FARE QUOTE
Amadeus Fare Quote entries are divided into two types of transactions:
FQ The Fare Quote transaction display information based on the data contained in an entry. No PNR
requires.
FX The itinerary pricing for specific itinerary a PNR requires.
Transaction code for Display Fare: FQD (No PNR require)

Transaction code for Price Itinerary: FQP (No PNR require)
Transaction code for Price Itinerary and No Ticket
Record / image saved: FXX (PNR require)
Transaction code for Price Itinerary and Ticket
Record / image saved: FXP (PNR require)
Fare Quote follow- up Entries:

Entry Requests PNR Main/Follow-up
FQA IATA rate of exchange No Main entry
FQC Convert currencies No Main entry
FQB Bankers rates No Main entry
FQM Mileage calculation No Main entry
FQO Mileage with published global routes No Main entry
FQX Excess baggage charge calculations No Main entry
FQD Fare display No Main entry
FQS Booking code information No Follow-up entry
FQN Fare note No Follow-up entry
FQK Fare breakdown No Follow-up entry
FQR Fare routing No Follow-up entry
FRM Extra mileage surcharge band No Follow-up entry
FRC Convert fare display amounts to another No Follow-up entry
currency
FQP Informative pricing No Main entry
FQQ Fare components of a quoted fare (after FQP)
No Follow-up entry
FQU Calculate fare combinations
(after FQP) No Follow-up entry
FQE Encode and Decode corporate contracts
(negotiated fares) No Main entry
FQF Display fare note from fare driven availability
No Follow-up entry
FQZ Passenger facility charges information No Main entry
FQL A list of all existing fare request type codes, No Main entry
and passenger type codes
________________________________________________________________________________________
ITINERARY PRICING
Entry Requests PNR TST Creation
FXP Itinerary pricing Yes Yes
FXX Itinerary pricing Yes No
FXT Select and stores the fare with the PNR when
multiple fares are offered Yes Yes
(as a follow-up entry after FXP/FXX)
AIS FOR FARE QUOTE

You can find relevant information for Fare Quote in the Amadeus Information System (AIS).
Subject Displays
GGFQTRBD General booking code information
GGFQTQRRBD Airline specific booking code information
GGFQTQRRBD Booking code information for a specific airline and a specific
geographical area. The geographical areas are:
GGFQTLHRBDD
GGFQTSKRBDE D Domestic
GGFQTAFRBDI E Europe
I International
GGFQTTAX General Tax information
GGFQTPFC Passenger facility charges information
GGFQTDIS General discount information
HE TAX Summary of tax-related entries
________________________________________________________________________________________
FARE QUOTE DISPLAY: FQD
To request a fare display for DOHA and Dubai on Emirates, enter: FQD DOHDXB/AEK
Response:
FQD DOHDXB/AEK
GF IR LH QR /YY*AC AG AK C6 TAX MAY APPLY
C9 DY D2 E6 FL FP FR F9 GX SURCHG MAY APPLY-CK RULE
G3 G5 HJ HS ID IF IT JD LF
LL LQ L9 PF QU Q7 Q9 RY R3
SP S9 TF TV T7 T9 UK UR UV
U2 VB VK V6 WW XF X3 X5 YC
Y2 ZD ZN ZU 2L 3H 4U 5N 5Q
6B 6G 6P 6Q 6S 7A 7Y 8H 8U
9B 9F 9G
ROE 3.64 UP TO 10.00 QAR
26JAN06**26JAN06/EK DOHDXB/NSP;EH/TPM 236/MPM 283
LN FARE BASIS OW QAR RT B PEN DATES/DAYS AP MIN MAX R
01 FOW 1280 F - - - - - - M
02 JOW 1190 J - - - - - - M
03 FRT 2120 F - - - - - - M
04 VOW 1030 V - - - - - - M
05 JRT 1970 J - - - - - - M
06 VRT 1710 V - - - - - - M
07 V2OW 780 V - - - - - - M
08 V2RT 1300 V - - - - - - M
09 VEE14 860 V 100 - - - 2+ 14+M
26JAN06**26JAN06/YY DOHDXB/NSP;EH/TPM 236/MPM 283

10 F 1280 F - - - - - - M
11 C 1190 + - - - - - - M
12 F 2120 F - - - - - - M
13 Y 1030 + - - - - - - M
14 C 1970 + - - - - - - M
15 Y 1710 + - - - - - - M
16 Y2 780 + - - - - - - M
17 Y2 1300 + - - - - - - M
18 YEE14 860 + NRF - - - 2+ 14 M
19 YEE7 730 + NRF - - - 3 7 M
20 YEEW3 680 + NRF - + - - +M
________________________________________________________________________________________
Explanation
Line 1:
FQD DOHDXB/AEK
Fare quote entry redisplay as entered.
Line 2:
GF IR LH QR /YY*AC AG AK C6 TAX MAY APPLY
C9 DY D2 E6 FL FP FR F9 GX SURCHG MAY APPLY-CK RULE
G3 G5 HJ HS ID IF IT JD LF
LL LQ L9 PF QU Q7 Q9 RY R3
SP S9 TF TV T7 T9 UK UR UV
U2 VB VK V6 WW XF X3 X5 YC
Y2 ZD ZN ZU 2L 3H 4U 5N 5Q
6B 6G 6P 6Q 6S 7A 7Y 8H 8U
9B 9F 9G
Indicates the airlines that participate in these fares (GF IR LH QR ). The airlines(/YY*AC AG AK C6
C9 DY D2 E6 FL FP FR F9 GX) listed after the common fare (/YY*) code do not participate in
YY fares.
Tax May apply because Taxes are depends on carriers and Airports.
Surcharge may apply means many routing is not in mileage like (DOH-BAH-DXB by GF)
Line 11:
ROE 3.64 UP TO 10.00 QAR
Contain the rate of exchange and the rounding information. Theses rates of exchange are for fares filed in
a national currency of origin city.
Line12:
26JAN06**26JAN06/EK DOHDXB/NSP;EH/TPM 236/MPM 283
The current date (26JAN06**26JAN06)

Fares for an airline was specified (EK )
Normal and Special fares ( NSP )
Fare based on a specific global routing indicator ( EH )
Ticket point mileage (TPM 236 )
Maximum permitted mileage (MPM 283)
________________________________________________________________________________________
Line13
LN FARE BASIS OW QAR RT B PEN DATES/DAYS AP MIN MAX R
The following table explains the above you can find in the international fare display:
Header Contains
LN Line number
FARE BASIS Fare Basis
The fare basis code can give you information about the type of fare, type of passenger,
class of travel, minimum and maximum stay, reservation restriction, seasonality, and
days of travel.
A special character before the fare basis indicates the following:
* An asterisk indicates a future effective date. The fare is valid for travel on or after
the effective date.
- A dash indicates same day effective date.
) A closed bracket after the fare basis indicates that the fare is valid in one
direction only
/ Constructed fare.
OW One-way fare
QAR Currency code
RT Round trip amount
B Booking class
PEN Penalty information
This can be:
NRF Non-refundable
P50 50% penalty
- A minus sign indicates no penalty applies
+ A plus sign indicates more restrictions apply
________________________________________________________________________________________
Header Contains
DATES / DAYS The display contains up to two lines of date / days restriction.
+ A plus sign indicates that more restriction applies. To see more date
restrictions,
check the fare note/rule
) A closed bracket indicates that seasonality applies to out bound travel.
( An open bracket indicates that seasonality applies to inbound travel.

The restriction types are:
S Seasonality
L Ticket only on this date
A Ticket on or after this date
B Ticket on or before this date
E Travel effective on or after this date
O Originate travel on or before this date
F Final travel must commence by this date
C Complete all travel by this date
X Fare cancelled on this date
M Modified fare
T Ticket/travel future effective date
AP Advance purchase requirements
+ A plus sign indicates that more requirements apply. To see any more advance
Purchase requirements check the fare note/rule.
- A minus sign indicates none apply.

MIN Minimum purchase requirements
+ A plus sign indicates that more restrictions apply. To see any more minimum stay
Restrictions, you need to check the fare note/rule.
- A minus sign indicates none apply
SU Indicates the Sunday rule

MAX Maximum stay restrictions
+ A plus sign indicates that more restrictions apply. To see any more maximum
stay restrictions, you need to check the fare note/rule.
- A minus sign indicates none apply

R Routing Information
M MPM fare
R Routing fare
________________________________________________________________________________________
Line14
The display shows fares sorted highest to lowest
01 FOW 1280 F - - - - - - M
02 JOW 1190 J - - - - - - M
03 FRT 2120 F - - - - - - M
04 VOW 1030 V - - - - - - M
05 JRT 1970 J - - - - - - M
06 VRT 1710 V - - - - - - M
07 V2OW 780 V - - - - - - M
08 V2RT 1300 V - - - - - - M
09 VEE14 860 V 100 - - - 2+ 14+M
FARE QUOTE DISPLAYS OPTIONS:

Fare display for origin city and CRT location for current date: FQD DXB
Origin city different from CRT location for current date: FQD DXBBAH
Fare display for specific airline for current date: FQD DOHAMM/AGF
Fare display for specific class for current date: FQD DOHAMM/CF
Fare display for front cabin: FQD DOHDXB/KF
Display fares in NUC: FQD DOHMIL/R,NUC
Shopper display – lowest to highest for all Amadeus
Participating airlines: FQD DOHLON/S
Specific date for specific city pair: FQD DOHPAR/D15DEC
Specific past date for specific city pair: FQD DOHLON/D01MAY07
Exact outbound travel : FQD DOHMUC/D30DEC*
Range for travel date starts: FQD DOHNYC/D10NOV**30NOV
Exact outbound and inbound travel date: FQD DOHLON/D25NOV*10DEC
Fares shown in lowest to highest for specific airlines: FQD DOHLON/AQR/IX
Display one-way fares only: FQD DOHNYC/IO
Display Round trip fares only: FQD DOHLON/IR
Display Half round trip fares in NUC: FQD FRABUD/IH
Display fares and the Taxes: FQD DOHLHR/R,AT
Display Private Fares (Uni Fares): FQD DOHCMB/R,U
________________________________________________________________________________________
FOLLOW UP ENTRIES AFTER FARE DISPLAY:
Fares display in NUCs from a Local currency display: FQDN (After Display FQD)
Fares display in Local currency from a NUC display: FQDL (After Display FQD)
Display a fare in another currency on line 3: FRC3/GBP
Request fare in opposite direction: FQDR
Tax breakdown for the fare on line 3: FQK3
Display the routing for the fare on line 4: FQR4
Booking code information for the fare on line 5: FQS5
Booking code information for the fare on line 5 for
Specific airline: FQS5/AEK
Display a rule for the fare on line 7 : FQN7
Display a list of paragraphs or the categories for the fare
on line 7: FQN7*LI
Display categories for fare on line 7: FQN7*AP,PE,CD
Display the fare rule number: FQN V235
Display the tax information for specific country: FQN TAX/QATAR
Display tax information for specific tax type: FQN TAX/UB
CURRENCY CONVERSION:
Convert a specific amount of a currency, using
The default currency of your Terminal: FQC 100GBP
Convert specific amount, using a currency code: FQC 100EUR/GBP
Convert from a designated currency to a NUC: FQC 1000QAR/NUC
Convert currencies up to 12 months in the past: FQC 100GBP/INR/15MAY08
Display a list of BSRs for a currency: FQB QAR
RATE OF EXCHANGE (ROE):

Display IATA Rate of exchange (ROE) of your terminal: FQA
Display IATA Rate of exchange (ROE) of a Country: FQA*US
Display IATA Rate of exchange (ROE) of a City: FQA*NYC
Display IATA Rate of exchange (ROE) for past date: FQA*NYC/25JAN08
EXCESS BAGGAGE CHARGES:

Excess Baggage Charges for today's date for a city pair
with the 30KGs Excess Baggage: FQX DOHAMM/30
Excess Baggage Charges for specific date for a city pair
with the 30KGs Excess Baggage: FQX DOHAMM/30/26MAR
Excess Baggage Charges for today's date for a city pair
with the 30KGs Excess Baggage for specific airline: FQX DOHAMM/30/QR
________________________________________________________________________________________
Exercise
1) What is your entry to obtain a fare display for fares from Doha (DOH) to Frankfurt (FRA) on
Emirates (EK), Valid on ................?
2) What is your entry to obtain a fare display from Doha (DOH) to London (LON), using the
shopper option, and specify a range of travel Commencement dates from ................to
..............?
3) Request round trip fares from Doha (DOH) to London (LON), specifying the 3 carriers
Qatar Airways (QR), British Airways (BA) and Gulf Air (GF).
4) Request a fare Display from Doha (DOH) to Paris (PAR) for Qatar Airways (QR), with
fares sorted from low to high.
5) Request fares between Doha (DOH) to New York (NYC) with British Airways (BA), for
current date. What is the entry to display the rule for the fare on the line 4?
6) What is the entry to display the List of all the rules for the fares on the line 4?
7) From the Above FQD display the rule attached to the fare on line 4, requesting the Child
Discount Paragraph only?
8) Display fares from Miami (MIA) to Atlanta (ATL) for Delta Airline (DL). How many routings
apply on this sector? Can you stop in FLL and PBI?
9) What is the difference between Routing fares (R) and Mileage Fares (M)?
10) Request a shopper display from Paris (PAR) to Santiago (SCL). Display the surcharge
Band from the first Mileage fare. How much will be the base fare if you stop somewhere
and the distance of the whole journey exceeds the MPM 10%?
________________________________________________________________________________________
11) Display Qatar Airways (QR) fares from Doha (DOH) to Paris (PAR), what is the Return
booking code of the fare YEE3M? If you use the QR fare and fly Part of the itinerary with
Emirates (EK), what will be the booking code for the EK flight?
12) Request a shopper display from Bangkok (BKK) to Singapore (SIN). How much is the
lowest Fare in USD?
13) Calculate Excess Baggage Amount From Doha (DOH) to Amman (AMM) for 30kgs Excess
Baggage?
________________________________________________________________________________________
1) FQD DOHFRA/AEK/D20DEC
2) FQD DOHLON/S/D15DEC**30DEC
3) FQD DOHLON/IR/AQR,BA,GF
4) FQD DOHPAR/AQR/IX
5) FQD DOHNYC/ABA and FQN4
6) FQN4*LI
7) FQN4*CD
8) FQD MIAATL/ADL – FQR08 – YES
9) Routing Fares indicate exactly which intermediate points are valid for Travel.
Mileage Fares allow travel between 2 points with the MPM (Maximum Permitted
mileage) without increase, or up to 25 percent increase in fare and mileage when
exceeded. The intermediate points are not specified for mileages fares.
10) FQD PARSCL/S – FRM10
11) FQD DOHPAR/AQR – B class on QR, - FQS/AEK , V class on EK
12) FQD BKKSIN/S – FRC1
13) FQX DOHAMM/30
________________________________________________________________________________________
INFORMATIVE PRICING
The Amadeus Informative pricing transaction FQP is a fare calculation tool, which allows you to estimate
the fare for an itinerary. This is especially useful at times when you need to find the price for an itinerary,
but you are not yet ready to make a reservation.
You must use Airport codes, rather than City codes, so that the system can calculate the appropriate
taxes. If you prefer, you can create a mask, and let the system guide you through different options. You
can calculate discount fares, including cumulative discounts.
The following conditions apply:

You can use FQP for all fares except Group fares and air passes.
FQP is applicable for past date fares up to seven days in the past for the US and Canada, three
months elsewhere, and twelve months into future, which in the Amadeus system is 361 days
(12months).
JOURNEY TYPE LIMITS:

Journey Type Limits
A round or circle trip can contain a 16 flight segments, or
maximum of: 14 flight segments and 2 surface segments, or
15 flight segments and 1 surface element, or
15 fare break points
A one-way trip can contain a maximum 15 flight segments, or
of: 13 flight segments and 2 surface segments, or
14 flight segments and 1 surface segment, or
If you do not enter any specific options to your entry, the system makes the following assumptions:
An adult passenger type.
The current date for the first segment, and an open date for all the other segments
An open booking class. The system displays the lowest possible price for each class.
YY fares for travel agencies, and carrier specific fare for airlines.
Stopover all the cities.
You can perform informative pricing on an itinerary by entering the transaction code FQP, followed by a
City pair, or several City pairs.
INFORMATIVE PRICING ON COMMAND PAGE:
To request informative pricing for the itinerary DOH to CDG, enter: FQP DOH CDG
System Response:
FQP DOHCDG
* FARE BASIS * DISC * PTC * FARE<QAR> * MSG *T
01 F * * 1 * 9530.00 *RB *Y
02 C * * 1 * 7200.00 *RB *Y
03 Y * * 1 * 6060.00 *RB *Y
> PAGE 1/ 1
________________________________________________________________________________________
The system returns a list of fares.
The following table describes the headings in the display

Heading Explanation
FARE BASE The fare basis code column
DISC Discount code column
PTC Passenger type column
Note: In this example, 1 refers to an adult fare. When you request a discount ,
1 is the first discount requested and the adult fare is not displayed.
FARE Fare column
MSG Message Column
The message column can contain the following codes:

RB Reservation booking designator
RE Reservation Conditions
RO Booking Designator Override
SR Sales Restrictions
FL Flight Number Restrictions
FQ Frequency
T Tax indicator column
This column indicates if tax is included. The codes you can see are:
Y Tax included
N Tax not included
E Exempt of tax
To view of the components of the fare on line 3, enter: FQQ 3
System Response
FQQ03
03 Y * * 1 * 6060.00 *RB *Y
------------------------------------------------------------
AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG
DOH
PAR YY Y Y 26JAN Y 20
QAR 6030.00 26JAN06DOH YY PAR1656.59NUC1656.59END ROE
3.640000
QAR 30.00QA
QAR 6060.00
________________________________________________________________________________________
INFORMATIVE PRICING IN THE MASK
Depending on your location, and type of terminal, you may use a mask. The purpose of a mask
is to help you to describe an itinerary, and enter the required information correctly.
You can choose to display only the mask (/S)
For example: FQP DOHDXBDOH/S
System Response:
FQP/
U.YY . . .13FEB.DOH. . . .DXB.0.S
U.YY . . . .DXB. . . .DOH.0.S
> PAGE 1/ 1
The dots (.) are column separators, do not delete them. You can leave irrelevant parts of the
mask blank.
The following example of a mask is completed with information :(move the cursor to the end of the
mask before you hit enter)
FQP/
U.QR . . .15FEB.DOH. . . .DXB.0.S
U.QR . . .18FEB.DXB. . . .DOH.0.S
> PAGE 1/ 1
System Response:
FQP/
U.QR . . .15FEB.DOH. . . .DXB.0.S
U.QR . . .18FEB.DXB. . . .DOH.0.S
01 FRTQR * * 1 * 3310.00 *RBSR *Y
02 CRTQR * * 1 * 3100.00 *RBSR *Y
03 F * * 1 * 2940.00 *RB *Y
04 PRTQR2 * * 1 * 2820.00 *RB *Y
05 J * * 1 * 2760.00 *RB *Y
06 JRTQR2 * * 1 * 2640.00 *RB *Y
07 Y * * 1 * 2280.00 *RB *Y
08 Q2QR2 * * 1 * 1750.00 *RB *Y
09 MEE7 * * 1 * 1180.00 *RB *Y
10 KEE7QR2 * * 1 * 1140.00 *RB *Y
*1-2,4,6,8,10*FARE VALID FOR E TICKET ONLY
*1-2,4,6,8-10*RESTRICTIONS MAY APPLY/CHECK FQN
*1-2*
*1-2,4,6,8,10*TICKET STOCK RESTRICTION
> PAGE 1/ 1
________________________________________________________________________________________
Explanation of the Mask
FQP/
U.QR . . .15FEB.DOH. . . .DXB.0.S
U.QR . . .18FEB.DXB. . . .DOH.0.S
---------------------------------------------------------------
A B C D E F G H I J K L M (COLUMNS)
Column Explanation
A U Unknown segment
S Flight segment
A Standby
L Waitlist
W Waitlist
O Open segment
R Request
B Airline code. YY indicates common fares.
C Flight number.
D Booking code (reservation booking designator).

This can be 1 or 2 characters.
E Date. The current date is displayed and you can overtype the travel dates
for each segment.
F Departure city for the segment.
G Flight departure time.
Enter details in the departure and arrival time columns if you want the
system to automatically calculate stop-overs and connections, and display
the appropriate fares.
H Arrival date change indicator, as follows:

+ + 2 days
> + 1 day
- - 2 days
< - 1 day
I Arrival time
________________________________________________________________________________________
Column Explanation
J Arrival city
K Number of stops the flight makes.
L Transfer or stopover indicator, as follows:

S Stopover
X Connection
U Undefined
M Here you can enter other options, such as /b or /e.
________________________________________________________________________________________
STOPOVERS, TRANSFERS, AND SURFACE SEGMENTS IN THE MASK:
Assuming passenger originate from Doha , transit at Dubai , first stop-over point is London.
From London to Paris will travel by surface. From Paris to Dubai and transit at Dubai and finish
journey at origin point Doha.
FQP DOHDXBLHR- - CDGDXBDOH/S
System Response:
FQP/
U.YY . . .13FEB.DOH. . . .DXB.0.U
U.YY . . . .DXB. . . .LHR.0.U
U.YY . . . .CDG. . . .DXB.0.U
U.YY . . . .DXB. . . .DOH.0.S
> PAGE 1/ 1
The dots (.) are column separators, do not delete them. You can leave irrelevant parts of the
mask blank.
Fill the mask with require options

FQP/
U.EK . . .15FEB.DOH. . . .DXB.0.X
U.EK . . .15FEB.DXB. . . .LHR.0.S
U.EK . . .25FEB.CDG. . . .DXB.0.X
U.EK . . .26FEB.DXB. . . .DOH.0.S
---------------------------------------------------------------
B E F J L (COLUMNS)
Column Explanation
B Airline code.
E Date. The current date is displayed and you can overtype the travel dates
for each segment.
F Departure city for the segment.
J Arrival city
L Transfer or stopover indicator, as follows:

S Stopover
X Connection (Transit)
________________________________________________________________________________________
INFORMATIVE PRICING ON COMMAND PAGE:
The system considers all cities you enter in an informative pricing transaction as stopover points,
unless you actually specify a stopover point. The all preceding cities will become transfer, or no
stopover points. The stopover indicator is a dash ( - ) and you include it after the stopover city.
For example FQP DOH MUC PAR FRA LON DOH
Response:
FQP DOH MUC PAR FRA LON DOH
01 F * * 1 * 16980.00 *RB *Y
02 C * * 1 * 12570.00 *RB *Y
03 Y * * 1 * 10550.00 *RB *Y
*ATTN CHANGE TO NO STOPOVER MAY VARY FARE
The system informs you that you can request other fare types by indicating a stopover point.
Compare the difference of results by designating Paris, Frankfurt, and London as the point of stopover.
Include dash after the city code PAR, FRA and LON.For example: FQP DOH MUC PAR- FRA- LON- DOH
Response :
FQP DOH MUC PAR- FRA- LON- DOH
01 F * * 1 * 16970.00 *RB *Y
02 C * * 1 * 12560.00 *RB *Y
03 Y * * 1 * 10540.00 *RB *Y
04 YEE3M * * 1 * 6770.00 *RB *Y
The system immediately offers you a lower price compares if not showing stopover indicator.
To look at the fare components of the fare on line 4, enter: FQQ 4
System Response:
FQQ04
04 YEE3M * * 1 * 6770.00 *RB *Y
------------------------------------------------------------
DOH
XMUC YY Y Y 26JAN YEE3M 26APR 20
PAR YY Y Y YEE3M 26APR 20
FRA YY Y Y YEE3M 26APR 20
LON YY Y Y YEE3M 26APR 20
DOH YY Y Y YEE3M 01FEB26APR 20
QAR 6320.00 26JAN06DOH YY X/MUC YY PAR YY FRA YY LON M
868.13YY DOH868.13NUC1736.26END ROE
QAR 30.00QX 3.640000
QAR 30.00QA XT QAR 130.00RA QAR 70.00DE QAR 20.00FR
QAR 390.00XT QAR 40.00FR QAR 130.00GB
QAR 6770.00
The X beside of the city code indicates a transfer point.
________________________________________________________________________________________
You have an option to indicate a surface sector between a city pair. Enter it as two dashes after each other
( - - ). Using the same itinerary as before, DOH-MUC-PAR-FRA-LON-DOH, to indicate a surface segment
between Frankfurt and London, enter: FQP DOH MUC PAR - FRA - - LON- DOH
System Response:
FQP DOH MUC PAR - FRA - - LON- DOH

01 F * * 1 * 16590.00 *RB *Y
02 C * * 1 * 12180.00 *RB *Y
03 Y * * 1 * 10290.00 *RB *Y
04 YEE3M * * 1 * 6520.00 *RB *Y
*ATTN CHANGE TO NO STOPOVER MAY VARY FARE
To check the fare components, enter: FQQ 4
System Response:
FQQ4
04 YEE3M * * 1 * 6520.00 *RB *Y
------------------------------------------------------------
DOH
XMUC YY Y Y 26JAN YEE3M 26APR 20
PAR YY Y Y YEE3M 26APR 20
XFRA YY Y Y YEE3M 26APR 20
LON S U R F A C E
DOH YY Y Y YEE3M 01FEB26APR 20
QAR 6320.00 26JAN06DOH YY X/MUC YY PAR YY X/FRA//LON M

868.13YY DOH868.13NUC1736.26END ROE
QAR 30.00QX 3.640000
QAR 30.00QA XT QAR 50.00RA QAR 30.00DE QAR 20.00FR QAR
QAR 140.00XT 40.00FR
QAR 6520.00
ATTN* CHANGE TO NO STOPOVER MAY VARY FARE
The system indicates the surface segment.
________________________________________________________________________________________
OPTIONS FOR INFORMATIVE PRICING:
Following are the options for informative pricing
Specific Airline:
FQP DOH /A QR LON
Same Airline for all Segments:

FQP DOHBAHLON/O GF
Specific Date:
FQP DOH / D14 MAY DXB
Specific Booking Code ( RBD):

FQ DOH/C J DXB
Specific Global Routing :

FQP LON / V EH SIN
Display Lowest Fare:

FQP DOH PAR DOH / L
Display Mirror Image of Fare:

FQP DOH PAR LON / M
Display Passenger Discount:

FQP DOH DXB DOH/R ZZ
Display Multiple Passenger Discounts:

FQP DOH DXB DOH/ RCH*IN*ZZ
Display Passenger Type Code:

FQP DOH DXB DOH / R MIL
Point of Sale Override (PTA):

FQP BAH DXB BAH /R, DOH.BAH
Ticketing city Override:

FQP DOH LON DOH /R,.LON
Display past Date Fare:

FQP DOH LON DOH / R, 01FEB08
Stopover Indicator:
FQP DOH LON PAR – MUC DOH
________________________________________________________________________________________
Surface Sector Indicator:
FQP DOH LON - - MUC DOH
Stopover and Surface Sector:

FQP DOH LON - - - MUC DOH
Amadeus Uni Fares:

FQP NYC / A CO / LAX / R,U
Display Fare Exempt All taxes:

FQP DOH CAI DOH / R,ET
Display Fare Exempt all Taxes for a Tax code on a Ticket:

FQP DOH MUC FRA MUC DOH / R,ET-DE
Add Tax and specify an Amount:

FQP KHI DOH KHI / R, AT-RG100A
Pricing for Validating carrier (PFC ONLY):

FQP DOH/AQRLGW/ACOEWR-LGW/AQRDOH/R,VC-QR
Private Fares (Uni Fares):
FQP DOH/AUL CMB-/AULDOH/R,U
________________________________________________________________________________________
EXERCISE – INFORMATIVE PRICING
1) A Passenger would like a quote for the following itinerary, She does not wish to make a
reservation yet, she just wants a price
QR C ........... DOHCDG
AF D .......... CDGLHR
BA J ........... LHRFRA
She is not sure the return dates but the routing will be the FRA-DOH by QR with C-class
part of the Journey.
QR C ……… FRADOH
Calculate the fare and display the Ticket Image (FQQ) for the lowest fare.
Make a note of your entries below:
FQP………………………………………………………………………..
FQQ……………………………………………………………………….
2) FQP DOH PAR LON FRA DXB DOH
Using the above pricing entry, make the applicable changes to calculate the fare in the
following scenarios:
a). PAR and FRA are stopovers, the rest of the points are transfers.
Entry………………………………………………………………………...
b). LON is a stopover and surface gap between LON and FRA, the other Points are
transfers.
Entry………………………………………………………………………...
c). LON is stopover point, the rest of the points are transfers.
Entry………………………………………………………………………….
________________________________________________________________________________________
3). FQP DOH DXB DOH on EK
Calculate the total fare for the above routing for lowest available fare and passenger Types.
a). Child – VEE7

b). Infant- Y2RT
c). Youth- VZZ
Use the FQP and FQU entries to select the cheapest fare per passenger type.
What is the total fare?
Entries: FQP……………………………………………………………………
FQU……………………………………………………………………
Results:
CH……………………………..
IN………………………………
ZZ………………………………
Total fare for all passengers’ types:……………………………………………………...
________________________________________________________________________________________
1) FQP DOH/AQR/CC/D12DECCDG-/AAF/D15DEC/CDLHR-/ABA/CJ/D19DECFRA-/AQR/CCDOH
FQQ1
2) (a) FQP DOH/AQR/CC/D12DECCDG - /AAF/D15DEC/CDLHR/ABA/CJ/D19DECFRA- /AQR/CCDOH

(b) FQP DOH/AQR/CC/D12DECCDG /AAF/D15DEC/CDLHR - - - FRA - /AQR/CCDOH
(c ) FQP DOH/AQR/CC/D12DECCDG/AAF/D15DEC/CDLHR - /ABA/CJ/D19DECFRA/AQR/CCDOH
3) FQP DOH/AEKDXB-DOH/RCH*IN*ZZ
FQU12//13//17
Infant Fare = QAR120 + TAXES
Youth Fare =QAR870 + TAXES
Child Fare= QAR520 + TAXES
Total Fare =QAR1510 + TAXES
________________________________________________________________________________________
ITINERARY PRICING
The Amadeus itinerary pricing transactions allow you to price a PNR. Depending on which transaction you
use, you can choose to store, or not to store the pricing response in TST. The itinerary pricing transactions
are as follows:
FXP Prices an itinerary, and stores the response in a TST.
FXX Prices an itinerary, without storing the response.
The following table contains information on the journey type limits:

Journey Type Limits
A round or circle trip can contain a 16 flight segments, or
maximum of 14 flight segments and 2 surface segments, or
A one-way trip can contain a 15 flight segments, or
maximum of: 12 flight segments, and 2 surface segments, or
One-way or open jaw: 14 fare components (fare break points)
Round trip or circle trip: 15 fare components (fare break points)
The following conditions apply:

When only one fare is applicable for an itinerary, the system display a ticket image, and stores a TST if
you are using FXP transaction.
When several fares apply, the system displays a list of fares to choose from.
When there is only one passenger, the system displays a ticket image.
When there are several passengers, the system displays a list of passenger and fare details.
A fare proposed by the system is valid until you do an end of transaction
The link with the Amadeus Fare server has a limit of three minutes. If you are inactive for longer than
three minutes, you will be disconnected. Re-enter a pricing entry
For selected markets, when the amounts of fares offered are equal, carrier specific fares take
precedence over YY fares.
The system prices an itinerary in the currency of the country of origin, and automatically converts in to
the currency of your terminal location when needed.
When you choose to store a TST, remember that the validity of the TST varies, depending on your
location. The TST validity decided by each market individually, and may be minutes, hours, or days. 4
days validity for Qatar market.
________________________________________________________________________________________
PRICING A PNR
The following PNR illustrates how to price a PNR:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0623Z YT4JXI
1.AMADEUS/MR
2 QR 100 B 12MAR 7 DOHDXB HK1 0815 1015 12MAR QR/
3 QR 103 B 15MAR 3 DXBDOH HK1 0750 0750 15MAR QR/
4 AP DOH +974 4667579 - AMADEUS QATAR - TRAINING - A
5 TK OK28JAN/DOHQR2900
To price the itinerary, and create TST, enter: FXP
System Response:
FXP
* FARE BASIS * DISC * PSGR * FARE<QAR> * MSG *T

01 BEE14 * * P1 * 1120.00 * *Y
02 BEE7 * * P1 * 990.00 * *Y
> PAGE 1/ 1
Because several fares apply, the system displays a list of fares for you to choose from. To select the fare,
on line 2, enter: FXT 02 /P1
System Response:
FXT02/P1
01 AMADEUS/MR
LAST TKT DTE 12MAR06 - DATE OF ORIGIN
------------------------------------------------------------
DOH
DXB QR 0100 B B 12MAR 0815 BEE7 19MAR 20
DOH QR 0103 B B 15MAR 0750 BEE7 15MAR19MAR 20
QAR 730.00 12MAR06DOH QR DXB100.27QR DOH100.27NUC

200.54END ROE3.640000
QAR 200.00YQ
QAR 30.00QA
QAR 30.00AE
QAR 990.00
PRICED WITH VALIDATING CARRIER QR - REPRICE IF DIFFERENT VC
TICKETS ARE NON REFUNDABLE AFTER DEPARTURE
To save the TST Enter: RF ZAFAR; ER
________________________________________________________________________________________
PRICING A MULTI-PASSENGER PNR
The following PNR illustrates how to price multiple passengers.

1.AMADEUS/A MR 2.AMADEUS/B MR 3.MADEUS/MR
7 TK OK28JAN/DOHQR2900
To price the itinerary, and create TST, enter: FXP
System Response:
FXP

01 BEE14 * * P1-3 * 1120.00 * *Y
02 BEE7 * * P1-3 * 990.00 * *Y
> PAGE 1/ 1
If you pricing has several passengers at the same time, with the same fare, you have to passenger-select
with the FXT entry and you are choosing the fare on line 2, enter: FXT02/P1-3
System Response:
FXT02/P1-3
PASSENGER PTC NP FARE<QAR> TAX PER PSGR

01 AMADEUS/A MR ADT 1 730.00 260.00 990.00
02 AMADEUS/B MR ADT 1 730.00 260.00 990.00
03 MADEUS/MR ADT 1 730.00 260.00 990.00
TOTALS 3 2190.00 780.00 2970.00
1-3 LAST TKT DTE 12MAR06 - DATE OF ORIGIN

1-3 100.00 QAR PENALTY APPLIES
To save the TST Enter: RF ZAFAR; ER
To price the itinerary, without creating a TST, enter: FXX
System Response:
FXX

01 BEE14 * * P1-3 * 1120.00 * *Y
02 BEE7 * * P1-3 * 990.00 * *Y
________________________________________________________________________________________
To view a ticket image for Fare # 2 Enter: FQQ2
System Response:
FQQ02
02 BEE7 * * P1-3 * 990.00 * *Y
------------------------------------------------------------
DOH
DXB QR 0100 B B 12MAR 0815 BEE7 19MAR 20
DOH QR 0103 B B 15MAR 0750 BEE7 15MAR19MAR 20
QAR 730.00 12MAR06DOH QR DXB100.27QR DOH100.27NUC

200.54END ROE3.640000
QAR 200.00YQ
QAR 30.00QA
QAR 30.00AE
QAR 990.00
PRICED WITH VALIDATING CARRIER QR - REPRICE IF DIFFERENT VC
100.00 QAR PENALTY APPLIES
________________________________________________________________________________________
ITINERARY PRICING OPTIONS
You can add options to further define your pricing requirements. The options apply equally to FXP and
FXX. The following option indicators:
Passenger Name Select:

FXP / P4 (Pricing the itinerary for passenger no 4)
FXP / P2, 4, 6 (Pricing the itinerary for passenger no 2, 4, 6)
FXP /P2-6 (Pricing the itinerary for range of passengers 2 to 6)
FXP / RCH /P4 (Child Discount for passenger no 4 if child tag not appears in the PNR)
Pricing for Infant:

FXP / INF (Infant Only)
FXP/ INF/P2 (Infant travelling with passenger no 2)
Pricing for Non Infant:

FXP / PAX (Adult and Child)
Request Pricing:
FXP /R CD (Senior Citizen Discount)
FXP / R ZZ (Youth Discount)
FXP/R, LON (Indicate the point of Sale and ticketing as LON)
FXP/ R, LON. DOH (Indicate the point of sale is LON and point of ticketing is DOH)
FXP / R, ET (Exempt All Taxes)
FXP / R, U (Private Fares or Uni Fares)
FXP/NF (No Service Fee require)
FXP/R, FS-INR (Currency of sale override ‘’IC’’ domestic itineraries)
Select the Segment:

FXP / S3 (Price only for Segment 3)
FXP / S3-5 (Price the Range of Segments 3 to 5)
FXP / S3, 6, 9(Price the Segments 3, 6, and 9)
FXP / S4X (No Stopover or Transfer Point segment 4)
FXP / S4X, 6X (No Stopover or Transfer Point segment 4, 6)
FXP /S2-4, 6, 8X, 9 (Price for segment 2 t0 4 and 6 are stopover and segment 8 no stopover)
FXP/R, VC-QR (Validating on QR for PFC only)
Fare Break Point:

FXP / B 3 (Fare break point is segment 3)
FXP / B3 , 7 (Fare break point are segment 3, 7)
Turnaround Point:
FXP / BT- 4 (Turnaround point is segment 4)
________________________________________________________________________________________
FARE QUOTE – ITINERARY PRICING EXAMPLES:
Following are the examples for different pricing options
(1)- Retrieve Instructor PNR: YT42O6

Type RFP;ER to obtain your own Record Locator:…………………
Price the PNR and store the Fare: BEE6MQA1
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0711Z YT42O6
1.JACKSON/MICHAEL MR
2 EK 848 B 15MAR 3 DOHDXB HK1 0345 0545 15MAR EK/
3 EK 001 B 15MAR 3 DXBLHR HK1 0745 1135 15MAR E EK/
4 EK 004 B 25MAR 6 LHRDXB HK1 2000 0645 26MAR E EK/
5 EK 841 B 26MAR 7 DXBDOH HK1 0810 0810 26MAR E EK/
(2)- Retrieve Instructor PNR: YT44MW

Price the PNR and store the Fare for both passengers: BEE14
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0715Z YT44MW
1.KAPOOR/KARINA MS 2.KAPOOR/SHAHID MR
(3)- Retrieve Instructor PNR: YUDBEX

Price the PNR for Non Infant passengers and store the Fare: BEE7
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0720Z YUDBEX
1.LEE/JEAN MRS(INF/MICHAEL) 2.LEE/JOHAN MR
(4)- Retrieve Instructor PNR: YUDBEX

Price the PNR for Infant passenger and store the Fare: BEE7
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0720Z YUDBEX
1.LEE/JEAN MRS(INF/MICHAEL) 2.LEE/JOHAN MR
________________________________________________________________________________________
(5)- Retrieve Instructor PNR: YUDDW2
Price the PNR and store the Fare: Y2
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0726Z YUDDW2
1.KHAN/SHAHRUKH MR
(6)- Retrieve Instructor PNR: YUDF2W

Price the PNR and store the CHILD Fare: BEE14
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0732Z YUDF2W
1.KHAN/ALI MR
(7)- Retrieve Instructor PNR: YUDMN6

Type RFP;ER to obtain your own Record Locator:…………………………
Select the segments on EK and price Fare: VEE7
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0748Z YUDMN6
1.AMADEUS/M MR
2 EK 848 V 15MAR 3 DOHDXB HK1 0345 0545 15MAR EK/
4 ARNK
5 EK 843 V 18MAR 6 DXBDOH HK1 1645 1645 18MAR E EK/
(8)- Retrieve Instructor PNR:

Select the segments on EK for passenger # 2 as Fare: VEE7
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0754Z YUDPF5
1.AMADEUS/N MR 2.AMADEUS/X MR
5 ARNK
6 EK 843 V 18MAR 6 DXBDOH HK2 1645 1645 18MAR E EK/
________________________________________________________________________________________
(9)- Retrieve Instructor PNR:
Price the PNR as Dubai No Stopover: VLE6MQA1
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0804Z YUDT2U
1.AMADEUS/M MR
3 EKOPEN V 12MAR 7 DXBKHI
4 EKOPEN V 25MAR 6 KHIDXB
5 EKOPEN V DXBDOH
(10) Retrieve Instructor PNR: YUDWKX

Price the itinerary, DAC-CGP-DAC by Bus service as Fare: KLE6MQR
1.ABDUREHMAN/MR
2 QR 344 K 15MAR 3 DOHDAC HK1 2350 0730 16MAR QR/
3 QR4346 K 16MAR 4 DACCGP HK1 1000 1500 16MAR QR/
4 QR4341 K 16MAY 2 CGPDAC HK1 0900 1630 16MAY QR/
5 QR 343 K 16MAY 2 DACDOH HK1 2030 2305 16MAY QR/
(11) Retrieve Instructor PNR: YUD2I3

Price the itinerary, for FF25 Discounted fare : Y2
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/0818Z YUD2I3
1.AMADEUS/P MR
2 QR 100 K 15MAY 1 DOHDXB HK1 0800 1000 15MAY QR/
3 QR 103 K 15JUN 4 DXBDOH HK1 0800 0800 15JUN QR/
________________________________________________________________________________________
Exercise #1
1) Price the Itinerary Automatically – FXP

2) Select The Fare on Line 03 to Store Ticket Record – FXT03/P1
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L- BEE6MQA1
Exercise #2

2) Select The Fare on Line 02 to Store Ticket Record – FXT02/P1-2
OR
By forced pricing option - FXP/L-BEE7
Exercise #3
1) Price the Itinerary Automatically – FXP/PAX

OR
By forced pricing option - FXP/L-BEE7/PAX
________________________________________________________________________________________
Exercise #4
1) Price the Itinerary Automatically – FXP/INF

OR
By forced pricing option - FXP/L-BEE7/INF
Exercise #5

No fare Available as require Y2 WE HAVE TO USE BY FORCED OPTION
By forced pricing option - FXP/L-Y2

Exercise #6
1) Price the Itinerary Automatically – FXP/RCH

OR
By forced pricing option - FXP/L-BEE7/RCH
________________________________________________________________________________________
Exercise #7
1) Price the Itinerary Automatically – FXP/S2,5

OR
By forced pricing option - FXP/L-BEE7/S2,5
Exercise #8
1) Price the Itinerary Automatically – FXP/S2,5/P2

OR
By forced pricing option - FXP/L-BEE7/S2,5/P2
Exercise #9
1) Price the Itinerary Automatically – FXP/S2X,4X

OR
By forced pricing option - FXP/L-VLE6MQA1/S2X,4X
________________________________________________________________________________________
Exercise #10
1) Price the Itinerary Automatically for DOH-DAC-DOH– FXP/S2,5

4) Update TST with bus segments DAC-CGP-DAC: TTU/T1/S2,3,4,5
5) Fare calculation override option: TTK/T1/CBUILD
OR
By forced pricing option - FXP/L-KLE6MQR/S2,5
2) Update TST with bus segments DAC-CGP-DAC: TTU/T1/S2,3,4,5
3) Fare calculation override option: TTK/T1/CBUILD
Exercise #11
1) Price the Itinerary Automatically for DOH-DAC-DOH– FXP/ZO-25P*FF25

2) Price no priced as per require Y2 for K-Class, we will use by forced option.
OR
By forced pricing option - FXP/L-Y2/ZO-25P*FF25
________________________________________________________________________________________
BEST BUY PRICING
Amadeus Best Buy pricing enables you to price a PNR with the lowest available fare for a booked itinerary.
It checks for lower fares and availability in lower booking classes or for lower fares in the same booking
class as already booked. The system suggests only fares that are applicable to the itinerary and the
passenger type. It also checks the rule conditions, such as advance purchase, and minimum and
maximum stay requirements.
Best Buy can automatically rebook an itinerary in a lower booking class, by using the highest access.
Alternatively, the system can inform you of lower fares without rebooking, to enable you to check if the
suggested fare is suitable for the passenger, without changing the PNR. You can also choose to store, or
not to store the pricing response in a TST.
In certain markets, Best Buy checks for lower fares across all cabins of the aircraft, and gives preference
to the highest cabin when the same fare applies. In other markets, Best Buy checks for lower fares in the
same cabin as the already booked segment. Your local Amadeus Help Desk can inform you about the
default for your market.
The Amadeus Best Buy functionality consists of the following entries:

Entry Explanation
FXB Rebook to the lowest fare if seat available, and create a TST
FXR Rebook to the lowest fare if seat available but don’t create TST
FXA Display a list of lower fares without rebook PNR
FXU Select fare after FXA, rebook, and create a TST
FXZ Select fare after FXA, rebook, but not create a TST
FXL Display lowest possible fare
System also informs you about seat availability
________________________________________________________________________________________
1- BEST BUY WITH AUTOMATIC REBOOKING: FXB/FXR
You can use the Best Buy entries FXB and FXR to rebook an itinerary in a lower class. FXB creates a
TST, FXR does not
The following PNR illustrates the Best Buy Function.

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1250Z YU8LQE
1.AMADEUS/M MR
2 QR 007 Y 15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/
3 QR 006 Y 25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/
To find the lowest applicable fare for this itinerary, and store TST, enter: FXB
System Response:
FXB
01 AMADEUS/M MR
ITINERARY REBOOKED
------------------------------------------------------------
DOH
LON QR 0007 Q *Q 15MAR 0920 QLE6MQR 14JUN 20
DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR 21MAR15SEP 20
QAR 2500.00 15MAR06DOH QR LON343.40QR DOH343.40NUC

686.80END ROE3.640000
QAR 300.00YQ XT QAR 130.00GB QAR 80.00UB
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT
The system informs you that the itinerary is rebooked. To store the TST and updates the reservation as
per changes, Receive from (RF) and End of transaction (ET/ER).
System Response:
--- TST ---
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1254Z YU8LQE
1.AMADEUS/M MR
2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/
3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/
________________________________________________________________________________________
For example:
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1256Z YU8ORA
1.AMADEUS/Q MRS
If you use the FXR entry, the response with fare details, but not creates TST. You can still view the fare
details by using the entry FQQ, followed by a number for a passenger. FXR
System Response
FXR
01 AMADEUS/Q MRS
ITINERARY REBOOKED
------------------------------------------------------------
DOH

686.80END ROE3.640000
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
System Response:
1.AMADEUS/Q MRS
This time only reservation changed as per lowest fare available and did not store TST.
________________________________________________________________________________________
2- BEST BUY WITH MANUAL REBOOKING: FXA
You can use the Best Buy entry FXA to display a list of lower applicable fares. As a follow-up you can
choose to do a manual rebooking with the FXU which stores a TST, or FXZ which does not store a TST.
For example:
1.AMADEUS/Q MRS
To request a list of lower fares, enter: FXA
System Response:
FXA
01 YRT * * P1 * 10330.00 * *Y
02 BEE3M * * P1 * 6860.00 * *Y
03 LLPX2M1 * * P1 * 6710.00 * *Y
04 YLPX2M * * P1 * 5840.00 * *Y
05 BRTLH * * P1 * 4540.00 *SR *Y
06 LLOWQR1 * * P1 * 4140.00 * *Y
07 QPX3MLH * * P1 * 3540.00 * *Y
08 QLE6MQR * * P1 * 3040.00 * *Y
*6,8*ARPT RESTR FARE LHR SEG 1/2
*5-8*TICKET STOCK RESTRICTION
If for example you would like to rebook the itinerary, and use the fare on line 08, without storing a TST,
enter: FXZ08/P1
System Response:
FXZ08
08 QLE6MQR * * P1 * 3040.00 *RB *Y
ITINERARY REBOOKED
------------------------------------------------------------
DOH

686.80END ROE3.640000
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
________________________________________________________________________________________
System Response:
1.AMADEUS/Q MRS
FXZ option only reservation changed as per lowest fare available and did not store TST.
If for example you would like to rebook the itinerary, and use the fare on line 08, without storing a TST,
enter: FXU08/P1
System Response
--- TST ---
1.AMADEUS/Q MRS
FXU option stored TST for lowest available fare and changed the booking classes.
________________________________________________________________________________________
DISPLAYING THE LOWEST APPLICABLE FARE: FXL
You can use the entry FXL to display the lowest applicable fare for an itinerary. The system will also
advise you about seat availability. There is no follow-up entry to rebook the itinerary with FXL. Use either
the FXB or the FXR entry.
For example:
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1316Z YU82ZS
1.AMADEUS/Z MR
To display the lowest possible fare, enter: FXL
System response:
FXL
01 AMADEUS/Z MR
NO REBOOKING REQUIRED FOR LOWEST FARE
------------------------------------------------------------
DOH
LON QR 0007 Q Q 15MAR 0920 QLE6MQR 14JUN 20
DOH QR 0006 Q Q 25MAR 1405 QLE6MQR 21MAR15SEP 20

686.80END ROE3.640000
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
There is only one passenger in the PNR; the system displays a ticket image. If more than one passenger
you can view the fare details for any of the passenger by using the FQQ entry, for example, FQQ 3. Use
either the FXB or the FXR entry to change the reservation and store the TST.
If the lowest fare is not available, the system will still display passenger and fare details of the
lowest fare, but include the following message at the top of the display:
LOWEST SOLD OUT // TRY WAITLIST
________________________________________________________________________________________
AMADEUS TICKETING
The Amadeus central system allows you to automatically price the air itinerary of a PNR. The automatic
pricing entry FXP creates a transitional stored ticket (TST) which contains all the information necessary to
issue a ticket.
A TST can also be created when pricing is requested before end of transaction on the PNR. The newly
created PNR must contain the flight segments and a passenger name.
A maximum of ten TSTS are allowed for each passenger with different portions of the air itinerary. Multiple
TSTS must be created with segment association. Ticketing is requested by selecting TST and/or segment
numbers when more than one TST has been created.
A display of a TST can be obtained as a result of a TQT entry. Any time a modification is made to the
PNR, a PNR change message is automatically appended to the header line of the TST. It is necessary to
verify the validity of the TST and remove this message before ticketing is requested.
When the system cannot price the PNR, you must manually create a TST with the TTC entry. The
response to this entry is an empty ticket panel.
You can update the ticket panel as follows:
- You fill in the TST panel fields with the necessary information using guided mode entries, or
- You use the format entry to enter information on the command line of the panel or in the PNR.
A TST that is automatically created by the system is called an AST. A manually created TST is called
an MST.
You can print a ticket using transaction code TTP.
After the ticket has been issued, Amadeus receives a ticket number message which is stored in the PNR
FA element. The TK element in the PNR is automatically changed to TK to show that the ticket has been
issued.
________________________________________________________________________________________
AREA REPORTING PLANS / BANK SETTLEMENT PLANS
Each time an agency issues a ticket on a given airline, the agency must report the sale to the airline for
payment purposes.
To simplify the reporting of sales to the airlines, IATA and the airlines have formed reporting plans.
Airlines’ wishing to participate in the reporting plans given an agreement where they will accept payment
from a third party, usually a bank. Bank Settlement Plans (BSPs) are sometimes referred to as Area
Reporting plans (ARPs). In the U.S, the reporting plan is called ARC (Airline Reporting Corporation).
A BSP record exists for each reporting plan and contains all the airlines that participate in the plan. The
Service Management Centre maintains the BSP record in Amadeus. If any agency does not have a
designated ticketing carrier, a BSP code must be present in the office profile (field ARP). This applies to all
offices that can issue tickets. BSP procedure are established by IATA in Geneva
There is a Plan Manger for each country who administers and overseas the plan within a particular
geographical area. The National System or National Distribution System provides BSP information to
Amadeus. Gulf BSP has office in Sharjah (UAE).
AREA REPORTING PLAN / BANK SETTLEMENT PLAN

To display the area reporting plan participants for specific country, enter
TGBD-XY (where XY replaces the ISO country code). Qatar is under Gulf Area (AE), Enter: TGBD-AE
System Response:
--BSP/ARP PLAN FOR: AE GULFAREA
AA AC AF AH AI AY AZ BA
BD BG BI BR B3 CA CI CO
CX CY CZ DL D3 EI EK ET
EY FI GF GN G0 HR IC IR
IT IY JU J2 KC KL KM KQ
KU LH LO LX ME MH MS NZ
OA OS PK PR PS QF QM QR
RA RB RJ RO RT SA SD SK
SN SQ SU SV S7 TG TK UA
UL UM US VS VV WY W5 4L
7D 9W
Ticketing Agreement Table

A Ticketing (T) / PTA(P) / Electronic Ticketing(E) agreement table is maintained for each Amadeus
Participating carrier airlines, if the airline has provided this information. The purpose of the table is to
define interline ticketing, PT, and Electronic Ticketing agreements. For example: TGAD- BA/EK
System response:
--AIRLINES HAVING AGREEMENT WITH: BA
EK T P E
________________________________________________________________________________________
CRYPTIC/FORMAT ENTRIES TO UPDATE TST/TICKETING ELEMENTS
Create Manual TST : TTC
Specific passenger : TTC/P2
Specific passenger & segments : TTC/P2/S2,5
Add selling indicator : TTK/SSITI
Specific TST : TTK/T2/SSITI
Add Baggage allowance : TTK/A20K
Specific TST : TTK/T2/A20K
Specific TST & Line : TTK/T2/L2/A20K
Add Fare Base : TTK/BYEE4M
Specific TST : TTK/T2/BKEE4M
Specific TST & Line : TTK/T2/L2,5/BKEE4M
Add not Valid before & after : TTK/V12FEB12MAR
Specific TST : TTK/T2/V12FEB12MAR
Specific TST & Line : TTK/T2/L3,4/V12FEB12MAR
Add not valid after only : TTK/VXX12MAR
Specific TST : TTK/T2/VXX12MAR
Specific TST & Line : TTK/T2/L3,5/VXX12MAR
Add not valid before only : TTK/V12FEB
Specific TST : TTK/T2/V12FEB
Specific TST & Line : TTK/T2/L3,5/V12FEB
Add Market/Net Fare Amount : TTK/NF-1800
Specific TST : TTK/T2/NF-1800
Add Tour code for Non Infant : FT PAX NRQ01800/DOHR002
Add Tour code for Infant : FT INF NRQ00180/DOHR002
Specific passenger : FT PAX NRQ01800/DOHR002/ P2
Specific passenger & segments : FT PAX NRQ01800/DOHR002/ P2/S2,5
Payment for Non Infant (Publishes Fare): FP PAX CASH
Payment for Non infant (Net Fare) : FP PAX NR+CASH/QAR1950 (Include Taxes)
Payment for Infant (Published Fare ) : FP INF CASH
Payment for Infant (Net Fare) : FP INF NR+CASH/QAR200 (Include Taxes)
Specific passenger : FP PAX NR+CASH/QAR1950/P2
Specific passenger & segments : FP PAX NR+CASH/QAR1950/P2/S2,5
Commission : FM 7
Specific passenger : FM 7/P2
Specific passenger & segments : FM 7/P2/S2,5
Validating Carrier : FV QR
Specific passenger : FV QR/P2
Specific passenger & Segments : FV QR/P2/S2,5
Endorsement : FE VALID ON SHOWN CARRIERS
Specific passenger : FE VALID ON SHOWN CARRIERS/P2
Specific passenger & segments : FE VALID ON SHOWN CARRIERS/P2/S2,5
________________________________________________________________________________________
CRYPTIC/FORMAT ENTRIES TO UPDATE TST/TICKETING ELEMENTS
Update / Add Fare Amount : TTK/F1800.00 (Local currency QAR )
Update / Add Fare Amount : TTK/FUSD495.00 (Other currency USD )
Update / Add Equivalent Fare Amount : TTK/EQAR1800.00
Update / Add Fare & Equivalent : TTK/FUSD495.00/EQAR1800.00
Specific TST : TTK/T2/F800.00
Update/Add Tax : TTK/X100YR
Update/Add Taxes : TTK/X100YR/X200YQ/X30WO
Specific TST : TTK/T2/X100YR/X200YQ/X30WO
Update/Add Fare & Total Amount for reissue:TTK/R1800/T500.00
Additional amount as Total (Reissue) : TTK/T500.00
No Additional cost (Reissue) : TTK/T0.00
Delete specific Tax # 3 : TTK/X3
Add new Tax : TTK/X100YR
Change Tax amount for Tax # 3 : TTK/X3-X200YQ
Existing Tax as collected for reissue : TTK/X3 - O (Old tax which collected)
Add BSR : TTK/K13.65000 (K1 is transaction)
Specific TST : TTK/T2/K13.65000 (K1 is transaction)
Fare calculation : TTK/CDOH QR DXB190.00NUC190.00END ROE3.6400
Fare calculation override : TTK/CBUILD
Specific TST : TTK/T2/CBUILD
Preview Ticket Image : TTP/T1/TKT/CRT
Specific Passenger : TTP/P2/TKT/CRT
Print Ticket : TTP
Specific TST : TTP/T2
Specific Passenger : TTP/P2
Specific Stock Reference : TTP/X A2
Override Validating Carrier : TTP/V*QR
Specific TST : TTP/T2/V*QR
Specific passenger : TTP/P2/V*QR
Override Electronic Ticket : TTP/OPT (Issue Paper Ticket)
Override past date TST : TTP/O (Expired TST)
Remove change flag from TST : TTF
From All TST : TTF/ALL
________________________________________________________________________________________
STEPS TO ISSUE AN E-TICKET
Following are the steps to issue an electronic ticket
1 – CREATE A PNR
RP/DOHQR2900/DOHQR2900 AA/SU 24JAN06/1635Z 2RTHDN
1.AMADEUS/MR
2 BA 124 M 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/RZHQXK
3 BA 125 M 15MAR 3 LHRDOH HK1 1015 2130 15MAR E BA/RZHQXK
2 – PRICE AND STORE THE REQUIRED FARE:

Price Entry : FXP
Select Fare: FXT04/P1
Save Entry : RF ZAFAR;ER
3 - UPDATE TAXES / NET FARE AS PER REQUIREMENTS BY THE AIRLINE:

Add Tax Entry: TTK/T1/X100YR (If any)
Add Market Fare: TTK/T1/NF-2100 (Commissionable Amount)
Add Commission : FM 5 (As per Itinerary)
Add Tour Code: FTNRD01995/4053652 (As per Airline Requirements)
Add form of payment : NR+NONREF/QAR2760.00 ( Including Taxes )
Add Validating Carrier : FVBA
System Response:
TST00001 DOHQR2900 AA/24JAN I Z LD 31JAN06 OD DOHDOH SI
T-
FXP
1.AMADEUS/MR
1 DOH BA 124 M 12FEB 2355 OK MLRCME 23K
2 O LHR BA 125 M 15MAR 1015 OK MLRCME 15FEB 23K
DOH
FARE F QAR 3100.00
TX001 X QAR 420.00YQAC TX002 X QAR 30.00QAAP TX003 X QAR 130.00GBAD
TX004 X QAR 80.00UBAS
TOTAL QAR 3760.00
NETFARE QAR 2100.00
DOH BA LON425.82BA DOH425.82NUC851.64END ROE3.640000
6.FE CONDITIONS APPLY NON ENDORSABLE BA ONLY
7.FM *M*5
8.FP NR+NONREF/QAR2760.00
9.FT NRD01995/4053652
10.FV BA
________________________________________________________________________________________
4 - ISSUING AN E-TICKET:
Entry to issue : TTP/T1/RT
System Response:
RP/DOHQR2900/DOHQR2900 OC/PR 24JAN06/1654Z 2RTHDN
1.AMADEUS/MR
2 BA 124 M 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/RZHQXK
3 BA 125 M 15MAR 3 LHRDOH HK1 1015 2130 15MAR E BA/RZHQXK
5 TK OK24JAN/DOHQR2900//ETBAÍ======
6 FA PAX 125-4810001470/ETBA/24JAN06/DOHQR2900/77777722/S2-3
________________________________________________________________________________________
2- MARKET FARE/ NET FARE TICKET:
Step 1-Create the PNR:
For example:
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1555Z YVR7JK
1.AMADEUS/Q MRS
2 QR 007 V 15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/
3 QR 006 V 25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/
As per Airline Advised Published Fare as per IATA/COMMON FARE YEE3M and
Special/Market/Net/Commissionable Fare is 1800.
Step 2- Price the Fare as per Airline YEE3M : FXP/L-YEE3M
System response:
FXP/L-YEE3M
01 AMADEUS/Q MRS
------------------------------------------------------------
DOH
LON QR 0007 V V 15MAR 0920 YEE3M 20
DOH QR 0006 V V 25MAR 1405 YEE3M 20

1736.26END ROE3.640000
QAR 30.00QA
QAR 210.00XT
QAR 6860.00
TKT BY FARE BASIS *3*
Step 3- Save the fare as ticket image (TST): RFZAFAR;ER
Step 4 – Display TST in cryptic mode/Non Graphic : TQT/T1

TST00001 DOHQR2900 AA/28JAN M 3 OD DOHDOH SI
T-
FXP/L-YEE3M
1.AMADEUS/Q MRS
1 DOH QR 007 V 15MAR 0920 OK YEE3M 20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M 20K
DOH
FARE F QAR 6320.00
TOTAL QAR 6860.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.640000
________________________________________________________________________________________
Step 5 – Insert Require Ticketing Elements: NF, FT , FP, FM, FV, FE
Enter Market Fare : TTK/T1/NF-1800
Tour code: : FTPAX NRQ01800/DOHR002
Form of Payment :FP PAX NR+ NONREF/QAR2340.00 (Include Taxes)
Commission :FM PAX 7
Carrier :FV PAX QR
Endorsement :FE PAX VALID ON QR ONLY/NON REF/NON END/ NON RE
Step 6 – Save the ticketing elements: RFZA;ER
Step 7- Display TST to view Ticketing elements: TQT/T1
TST00001 DOHQR2900 AA/28JAN M 3 OD DOHDOH SI

T-
FXP/L-YEE3M
1.AMADEUS/Q MRS
1 DOH QR 007 V 15MAR 0920 OK YEE3M 20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M 20K
DOH
FARE F QAR 6320.00
TOTAL QAR 6860.00
NETFARE QAR 1800.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.640000
6.FM *M*7
7.FP NR+NONREF/QAR2340.00
8.FT NRQ01800/DOHR002
9.FV QR
Step 8- To issue the ticket Enter: TTP/T1/RT
System Response:
OK PROCESSED
________________________________________________________________________________________
DISPLAY AN E-TICKET RECORD:
To display an e-ticket record, when there is only one FA/FHE in the PNR, enter: TWD
To display an e-ticket record for a specific FA/FHE element, by the line number,
enter: TWD/L5
For Example:
--- TST ---
RP/DOHQR2900/DOHQR2900 AA/SU 23MAR05/0817Z 2IKOJZ
1.AMADEUS/ETICKET
2 BA 124 F 12MAY 4 DOHLHR HK1 2320 0635 13MAY E BA/ AFK7ZE
4 TK OK21MAR/DOHQR2900//ETBA
5 FHE 125-2229316023 ( Manually Entered for Training Purpose )
6 FB PAX 2100005482 TTP/T1/ET OK ETICKET/S2
7 FM *M*7
8 FN PAX 790608040820802/S2
9 FP CASH
10 FV BA
Enter : TWD or TWD/L5
Response:
TKT-1252229316023 RCI- 1A LOC-ZZ9F2W
OD-DOHLON SI- FCMI-0 POI-DOH DOI-21MAR05 IOI-00007000
1.AMADEUS/ETICKET ADT ST
1 ODOH BA 124 F 12MAY 2320 OK FOW OÍ==== 12MAY 40K
LHR
FARE F QAR 7590.00
TAX QAR 30.00QA
TAX QAR 80.00YQ
TOTAL QAR 7700.00
/FC DOH BA LON2085.16NUC2085.16END ROE3.640000
FP CASH
STATTU OF AN E-TICKET RECORD:
Following are the different status indicators of an electronic ticket record.
A AIRPORT CONTROL O OPEN FOR USE

C CHECKED IN P PRINTED
E EXCHANGED/REISSUED R REFUNDED
F FLOWN/USED S SUSPENDED
G CONVERTED TO FIM T PAPER TICKET
I IRREGULAR OPERATIONS V VOID
L LIFTED/BOARDED X PRINT EXCHANGED
________________________________________________________________________________________
VOID / CANCELING AN E-TICKET RECORD:
Void / Cancelling an ET record causes the system to send a void request to the airline.
The record is also cancelled in the sales report automatically, as long as the cancellation is within
the current sales period.
When an e-ticket has been successfully voided, the following message is displayed:
OK-ETKT UPDATED
SALE IS CANCELED IN REPORTING SYSTEM
Certain airlines may also return a settlement authorization code (sac). In this case, it is displayed
in the message that follows:
OK-ETKT UPDATED SAC-0060590436275
SALE IS CANCELLED IN REPORTING SYSTEM
STEPS TO VOID / CANCELING AN E-TICKET

Following are the steps to void an e-ticket (Re-issued e-ticket can not be void)
1-RETRIEVE PNR:
RP/DOHQR2900/DOHQR2900 OC/PR 25JAN06/0526Z 2TZFFS
1.AMADEUS/MR
2 BA 124 K 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/ RZHQXM
3 BA 125 M 16MAR 4 LHRDOH HK1 1015 2130 16MAR E BA/ RZHQXM
5 TK OK25JAN/DOHQR2900//ETBA
6 FA PAX 125-4810001471/ETBA/QAR3910.00/25JAN06/DOHQR2900/7777
7722/S2-3
7 FB PAX 2500007445 TTP/T1/ET OK ETICKET/S2-3
8 FE PAX CONDITIONS APPLY NON ENDORSABLE BA ONLY/S2-3
2 – DISPLAY AN E-TICKET RECORD:

Entry : TWD/L6 (Line Number of ‘’FA’’ or ‘’FHE’’ on the PNR)
OR
TWD/TKT125-480001471 (By Ticket Number, Ignore first displayed PNR)
System response
TKT-1254810001471 RCI- 1A LOC-2TZFFS
OD-DOHDOH SI- FCMI-0 POI-DOH DOI-25JAN06 IOI-77777722
1.AMADEUS/MR ADT ST
1 ODOH BA 124 K 12FEB 2355 OK KLRCME O Í===== 23K
2 OLHR BA 125 M 16MAR 1015 OK MLRCME O 15FEB 23K
DOH
FARE F QAR 3250.00
TAX QAR 420.00YQ
TAX QAR 30.00QA
TAX QAR 210.00XT
TOTAL QAR 3910.00
/FC DOH BA LON467.03BA DOH425.82NUC892.85END ROE3.640000XT130.00
GB80.00UB
FE CONDITIONS APPLY NON ENDORSABLE BA ONLY
FP INV
________________________________________________________________________________________
3- VOID AN E-TICKET:
To void an E-ticket, Enter: TWX
System response
OK ETKT RECORD UPDATED SAC- 125PEW18OAZWF
SALE IS CANCELLED IN REPORTING SYSTEM Í========
4- Display an E-Ticket Record

Entry : TWD/L6 (Line Number of ‘’FA’’ or ‘’FHE’’ on the PNR)
OR
TWD/TKT125-480001471 (By Ticket Number, Ignore first displayed PNR)
System response
1.AMADEUS/MR ADT ST
1 ODOH BA 124 K 12FEB 2355 OK KLRCME V Í===== 23K
2 OLHR BA 125 M 16MAR 1015 OK MLRCME V 15FEB 23K
DOH
SAC- 125PEW18OAZWF
Note: A Voided / Cancelled an E-ticket can not be re-instated.
________________________________________________________________________________________
REISSUE TICKET
Before commencing a reissue in Amadeus you will require the new base fare, taxes paid on the
original ticket, the breakdown of any new taxes to be collected reissue fee requirements and the
total additional collection, if any. If you are unsure of these, Please contact the validating carrier
for confirmation.
1) Retrieve the PNR and amend the itinerary. Cancel any segments which are not required.
2) Delete any old TST's using the commands then re-price any non-flown segments to be
included on this ticket using the FXP entries.
You may have to use the l override if the system will not auto price (eg) FXP/L-QEE4MQR1
3) Amend the TST using the TTK / TTI update command applying the following codes.
R -- Reissue, this is the new base fare (excluding taxes)

O -- Old tax, all taxes paid for on the original ticket are identified with an "O"
X -- New tax, any additional taxes that need to be collected on the new ticket.
T -- Total additional collection (this includes any increase in fare, taxes and reissue fees.
If there is no additional collection then this will be zero).
V -- Not valid after dates for all coupons, this is mandatory for a reissue.
________________________________________________________________________________________
STEPS TO REISSUE ELECTRONIC TICKETS
Following are the steps to reissue Electronic tickets
1 – No ADC for unutilised e-ticket in Graphic mode:

For example, the following PNR ticketed on KEE7QR2 fare bases with fare as QAR790 and taxes
as QAR280YQ, QAR40QA, and QAR30AE.
--- TST ---
RP/DOHQR2900/DOHQR2900 OC/PR 11FEB08/0552Z 4BRJ3H
1.NOADC/PUBLISHED FARE
2 QR 110 K 15FEB 5 DOHDXB HK1 1300 1505 15FEB E QR/4BRJ3H
3 QR 111 K 18FEB 1 DXBDOH HK1 1700 1700 18FEB E QR/4BRJ3H
5 TK OK11FEB/DOHQR2900//ETQR
6 FA PAX 157-4810015524/ETQR/QAR1140.00/11FEB08/DOHQR2900/7777
7722/S2-3
8 FE PAX VALID ON QR ONLY/NO STPCNON END/NON REROUT/S2-3
9 FM *M*0
10 FP CASH
11 FV QR
TST displayed in graphic Mode, entry: TQT or TQT/T1 or TQT/Tn (n=TST Number)
________________________________________________________________________________________
Passenger would like to travel later and change the schedule, in this case reissue the issued
ticket without additional collection as per the fare conditions.
Following are the steps for reissue.
Step 1 – Change the reservation as per required dates in existing PNR or create a new PNR.
TICKET REVALIDATION/REISSUE IS RECOMMENDED

--- TST ---
RP/DOHQR2900/DOHQR2900 RR/SU 11FEB08/0554Z 4BRJ3H
5 TK OK11FEB/DOHQR2900
Step 2 – Price the PNR as per the new itinerary, enter: FXP
FXP

01 MEE7 * * P1 * 1180.00 * *Y
02 KEE7QR2 * * P1 * 1140.00 * *Y
*2*FARE VALID FOR E TICKET ONLY
*2*TICKET STOCK RESTRICTION
Step 3: Select the require fare: FXT02/P1
FXT02/P1
01 NOADC/PUBLI*
LAST TKT DTE 12FEB08 - SEE ADV PURCHASE

------------------------------------------------------------
DOH
DXB QR 0110 K K 17FEB 1300 KEE7QR2 24FEB 20
DOH QR 0111 K K 22FEB 1700 KEE7QR2 20FEB24FEB 20
QAR 790.00 17FEB08DOH QR DXB108.51QR DOH108.51NUC

217.02END ROE3.640000
QAR 280.00YQ
QAR 40.00QA
QAR 30.00AE
QAR 1140.00
Step 4 – Save the itinerary pricing as per required fare, enter: RFADMIN; ER
________________________________________________________________________________________
Step 5 – Display TST in Graphic mode, enter: or TQT/T1 or TQT/Tn (n=TST Number)
Step 6: Click on Exchange icon
Step 7: Click on OK to update TST
________________________________________________________________________________________
Step 8 – Display TST in Graphic mode, enter: or TQT/T1 or TQT/Tn (n=TST Number)
Note: . If the fare does not match with the original issued ticket change the fare, taxes and fare
calculation as per your requirements.
Step 9: Update the published fare as per required published fare QAR790.00 and Total amount
should be QAR0.00 (No additional collection).
Step 10: Fill Not Valid After for all coupons and Not Valid before as per the fare validity.
________________________________________________________________________________________
Step 11: Original issued ticket form of payment O/CASH
Step 12: Click on update to save the changes in the TST
Step 13: Click on OK
Step 14: Click on Cross to exit from graphic TST
Step 15 – Save the changes in the TST, enter: REZAFAR; ER
--- TST ---

7 FM *M*0
8 FP O/CASH
9 FV QR
Step 16 – Enter issued e-ticket number, entry: FHEPAX157-4810015524/P1
________________________________________________________________________________________
Step 17 – Save the issued ticket number, entry: RF ZAFAR ; ER

--- TST ---
6 FHE PAX 157-4810015524
8 FM *M*0
9 FP O/CASH
10 FV QR
Step 18 – Display the issued e-ticket record, entry: TWD / L6
TKT-1574810015524 RCI- 1A LOC-4BRJ3H

OD-DOHDOH SI- FCMI-0 POI-DOH DOI-11FEB08 IOI-77777722
1.NOADC/PUBLISHED FARE ADT ST
1 ODOH QR 110 K 15FEB 1300 OK KEE7QR2 O 22FEB 20K
2 ODXB QR 111 K 18FEB 1700 OK KEE7QR2 O 18FEB22FEB 20K
DOH
FARE F QAR 790.00
TAX QAR 280.00YQ
TAX QAR 40.00QA
TAX QAR 30.00AE
TOTAL QAR 1140.00
/FC DOH QR DXB108.51QR DOH108.51NUC217.02END ROE3.640000
FE VALID ON QR ONLY/NO STPCNON END/NON REROUT
FP CASH
Note: First available ‘’O’’ status of the displayed e-ticket record is coupon ‘’1’’, which represent as
‘’E1’’ . If first available ‘’O’’ status of the displayed e-ticket is coupon ‘’2’’, it would represent as
‘’E2’’.
Step 19 – Enter manually issued e-ticket Number, entry:
FO157-4810015524E1DOH11FEB08/77777722/P1/S2-3
________________________________________________________________________________________
Step 20: – Save the ‘’FO’’ element, entry: RFZAFAR;ER
System Response:
--- TST ---
6 FHE PAX 157-4810015524
8 FM *M*0
9 FO PAX 157-4810015524DOH11FEB08/77777722/157-48100155240E1
/S2-3
10 FP O/CASH
11 FV QR
Step 21: – Display issued e-ticket record before issuing the new e-ticket, entry: TWD/L6
TKT-1574810015524 RCI- 1A LOC-4BRJ3H

1.NOADC/PUBLISHED FARE ADT ST
1 ODOH QR 110 K 15FEB 1300 OK KEE7QR2 O 22FEB 20K
2 ODXB QR 111 K 18FEB 1700 OK KEE7QR2 O 18FEB22FEB 20K
DOH
FARE F QAR 790.00
TAX QAR 280.00YQ
TAX QAR 40.00QA
TAX QAR 30.00AE
TOTAL QAR 1140.00
/FC DOH QR DXB108.51QR DOH108.51NUC217.02END ROE3.640000
FE VALID ON QR ONLY/NO STPCNON END/NON REROUT
FP CASH
________________________________________________________________________________________
Step 22: – To issue E-ticket, enter: TTP/P1/ET or TTP/T1/ET
OK ETICKET
System response
--- TST ---
RP/DOHQR2900/DOHQR2900 OC/PR 11FEB08/0615Z 4BRJ3H
2/S2-3
7 FHE PAX 157-4810015524
10 FM *M*0
11 FO PAX 157-4810015524DOH11FEB08/77777722/157-48100155240E1
/S2-3
12 FP O/CASH
13 FV QR
________________________________________________________________________________________
2- NO ADC FOR UNTILISED E-TICKET IN CRYPTIC MODE:
For example, the following PNR ticketed on MEE7 fare bases with fare as QAR 430 and taxes as
QAR280YQ, QAR40QA, and QAR30BH.
--- TST ---
RP/DOHQR2900/DOHQR2900 OC/PR 7FEB08/1650Z 3GB5OK
1.NOADC/CRYPTIC ENTRIES
2 QR 150 H 10FEB 7 DOHBAH HK1 0115 0200 10FEB E QR/3GB5OK
3 QR 151 H 14FEB 4 BAHDOH HK1 0630 0715 14FEB E QR/3GB5OK
722/S2-3
8 FM *M*0
9 FP CASH
10 FV QR
TST displayed in cryptic Mode, entry: TQT or TQT/T1 or TQT/Tn (n=TST Number)
TST00001 DOHQR2900 RR/07FEB M 0 LD 09FEB08 OD DOHDOH SI

T-
FXP
1 DOH QR 150 H 10FEB 0115 OK MEE7 17FEB 20K
2 O BAH QR 151 H 14FEB 0630 OK MEE7 13FEB17FEB 20K
DOH
FARE R QAR 430.00
TX001 X QAR 280.00YQAC TX002 X QAR 40.00QAAP
TX003 X QAR 30.00BHDP
TOTAL QAR 780.00
DOH QR BAH59.06QR DOH59.06NUC118.12END ROE3.640000
________________________________________________________________________________________
Passenger would like to travel later and change the schedule, in this case reissue the issued
ticket without additional collection as per the fare conditions.
Following are the steps for reissue.
Step 1 – Change the reservation as per required dates in existing PNR or create a new PNR.
--- TST ---
RP/DOHQR2900/DOHQR2900 RR/SU 7FEB08/1651Z 3GB5OK
Step 2 – Price the PNR as per the new itinerary, enter: FXP
FXP
01 NOADC/CRYPT*
LAST TKT DTE 09FEB08 - DATE OF ORIGIN

------------------------------------------------------------
DOH
BAH QR 0150 H H 09FEB 0115 MEE7 16FEB 20
DOH QR 0151 H H 13FEB 0630 MEE7 12FEB16FEB 20
QAR 430.00 09FEB08DOH QR BAH59.06QR DOH59.06NUC118.12

END ROE3.640000
QAR 280.00YQ
QAR 40.00QA
QAR 30.00BH
QAR 780.00
Step 3 – Save the itinerary pricing as per required fare, enter: RFADMIN; ER
________________________________________________________________________________________
Step 4 – Exchange indicator for reissue, enter: TTK/EXCH/T1
System Response
T P/S NAME TOTAL FOP SEGMENTS
1 .1 NOADC/CRYPTIC ENTRIES QAR 0.00 2-3
DELETED TSTS
1 A NOADC/CRYPTIC ENTRIES QAR 780.00
Step 5:TST displayed in cryptic Mode, entry: TQT or TQT/T1 or TQT/Tn (n=TST Number)
TST00001 DOHQR2900 RR/07FEB M 0 LD 09FEB08 OD DOHDOH SI

T-
FXP
1 DOH QR 150 H 09FEB 0115 OK MEE7 16FEB 20K
2 O BAH QR 151 H 13FEB 0630 OK MEE7 12FEB16FEB 20K
DOH
FARE R QAR 430.00
TX001 O QAR 280.00YQAC TX002 O QAR 40.00QAAP
TX003 O QAR 30.00BHDP
TOTAL QAR 0.00
DOH QR BAH59.06QR DOH59.06NUC118.12END ROE3.640000
Step 5: Manually Enter: Commission : FM0

Old Form of payment: FPO/CASH
Validating carrier: FVQR
Step 6 – Save the changes in the PNR, enter: RFADMIN; ER

--- TST ---
6 FM *M*0
7 FP O/CASH
8 FV QR
Step 7 – Enter issued e-ticket number, entry: FHEPAX125-4810015519/P1
________________________________________________________________________________________
Step 8 – Save the issued ticket number, entry: RF ZAFAR ; ER
System Response
--- TST ---
6 FHE PAX 157-4810015519
7 FM *M*0
8 FP O/CASH
9 FV QR
TKT-1574810015519 RCI- 1A LOC-3GB5OK

1.NOADC/CRYPTIC ENTRIES ADT ST
1 ODOH QR 150 H 10FEB 0115 OK MEE7 O 17FEB 20K
2 OBAH QR 151 H 14FEB 0630 OK MEE7 O 13FEB17FEB 20K
DOH
FARE F QAR 430.00
TAX QAR 280.00YQ
TAX QAR 40.00QA
TAX QAR 30.00BH
TOTAL QAR 780.00
/FC DOH QR BAH59.06QR DOH59.06NUC118.12END ROE3.640000
FP CASH
Note: First available ‘’O’’ status of the displayed e-ticket record is coupon ‘’1’’, which represent as
‘’E1’’ . If first available ‘’O’’ status of the displayed e-ticket is coupon ‘’2’’, it would represent as
‘’E2’’.
Step 10 – Enter manually issued e-ticket Number, entry:
FO125-4810015519E1DOH07FEB08/77777722/P1/S2-3
________________________________________________________________________________________
Step 11 – Save the ‘’FO’’ element, entry: RFZAFAR;ER
System Response:
--- TST ---
6 FHE PAX 157-4810015519
7 FM *M*0
8 FO PAX 157-4810015519DOH07FEB08/77777722/157-48100155192E1
/S2-3
9 FP O/CASH
10 FV QR
TKT-1574810015519 RCI- 1A LOC-3GB5OK

1.NOADC/CRYPTIC ENTRIES ADT ST
1 ODOH QR 150 H 10FEB 0115 OK MEE7 O 17FEB 20K
2 OBAH QR 151 H 14FEB 0630 OK MEE7 O 13FEB17FEB 20K
DOH
FARE F QAR 430.00
TAX QAR 280.00YQ
TAX QAR 40.00QA
TAX QAR 30.00BH
TOTAL QAR 780.00
/FC DOH QR BAH59.06QR DOH59.06NUC118.12END ROE3.640000
FP CASH
________________________________________________________________________________________
Step 13: – To issue E-ticket, enter: TTP/P1/ET or TTP/T1/ET
OK ETICKET
System Response:
--- TST ---
RP/DOHQR2900/DOHQR2900 OC/PR 7FEB08/1658Z 3GB5OK
2/S2-3
7 FHE PAX 157-4810015519
9 FM *M*0
10 FO PAX 157-4810015519DOH07FEB08/77777722/157-48100155192E1
/S2-3
11 FP O/CASH
12 FV QR
________________________________________________________________________________________
AMADEUS GLOSSARY
SIGN-IN & SIGN-OUT
Sign-in into first available area……………………………………………… JI0000AA/SU
Sign-in in to all areas………………………………………………………… JI*0000AA/SU
Sign-in in to specific area (E)……………………………………………… JIE00000AA/SU
Sign-out from active area…………………………………………………… JO
Sign-out from all areas……………………………………………………… JO*
Sign-out from Specific area (E) …………………………………………… JOE
Display status of all signed in areas……………………………………… JD
Display Terminal Number…………………………………………………… JD
DECODE / ENCODE
Encode location……………………………………………………………. DAN DOHA
Decode Location…………………………………………………………… DAC DXB
Encode Airline……………………………………………………………… DNA QATAR AIRWAYS
Decode Airline ……………………………………………………………. DNA 157
Encode Country……………………………………………………………… DC QATAR
Decode Country……………………………………………………………… DC EG
Decode Equipment…………………………………………………………. DNE 747
Encode Hotel ……………………………………………………………….. DNH MARRIOTT
Decode Hotel………………………………………………………………… DNH EM
Encode Car …………………………………………………………………. DNC AVIS
Decode Car …………………………………………………………………. DNC ZI
Encode State ……………………………………………………………….. DNS CALIFORNIA
Decode State……………………………………………………………….. DNS USTX
CONVERT DATE / TIME

Display system time….…………………………………………………….. DD
Display Local Time………………………………………………………….. DD DOH
Display local time between cities………………………………………….. DD LON1400/MIA
Calculate elapsed time …………………………………………………….. DD DOH 1230/LON1755
Convert GMT time to Local time…………………………………………… DD ZZZ 1500/ DOH
Find date 30 days prior…………………………………………………….. DD 25DEC/-30
Find 45 days in future………………………………………………………. DD 25DEC/45
HELP
Help for the last Transaction entered…………………………………….. HE/
Help for a specific topic…………………………………………………….. HE ELECTRONIC
Help for a specific transaction……………………………………………… HE FQD
Help for Step INDEX………………………………………………………… HE STEPS
Help for Meal codes………………………………………………………… HE MEAL
Help for Amadeus Fare discounted codes………………………………. HE FARE REQ
Help for E-ticket policies of specific carrier………………………………. HE ETT QR
AMADEUS INFORMATION PAGES

Display AIS INDEX….…………………………………………………….. GG AIS
Display Airline Access level in Amadeus……………………………….. GGPCAL ACC
Display Airline Function level in Amadeus……………………………….. GGPCAL FUN
Display Airline Function supported by a specific airline…………………..GGPCA QR
Display Airline Information …………………………………………………. GG AIR QR
Display Country Information………………………………………………… GG COU QA
Display information for a specific Airport…………………………………. GG APT LHR
Display Information for a specific Hotel chain……………………………. GG HTL SI
Display Information for specific Car company……………………………. GG CAR ZI
Display information for Amadeus Input and output codes………………. GG CODE
Display Information for a specific Amadeus company…………………... GG AMA QA
AVAILABILITY/SCHEDULE/TIMETABLE
________________________________________________________________________________________
Display Basic Neutral Availability……………………………………………AN04FEBDOHDXB
Display Basic Neutral Schedule……………………………………………..SN04FEBDOHDXB
Display Basic Neutral Timetable…………………………………………… TNDOHDXB
Display Availability by Departure ……………………….…………………..AD04FEBDOHDXB
Display Schedule by Departure …………………………………………… SD04FEBDOHDXB
Display Timetable by Departure …………………………………………… TDDOHDXB
Display Availability by Arrival ……………………….……………………… AA04FEBDOHDXB
Display Schedule by Arrival …………………………………………………SA04FEBDOHDXB
Display Timetable by Arrival ……………………………………………… TADOHDXB
Display Availability by Elapsed Travel Time…………………………..… AE04FEBDOHDXB
Display Schedule by Elapsed Travel Time …………………………….… SE04FEBDOHDXB
Display Timetable by Elapsed Travel Time ……………………………… TEDOHDXB
Display current Date & Time Availability……………………………………ANDOHDXB
Display Availability for specific time…………………………………………AN19DECDOHDXB1200
Display Availability for specific Carrier…………………………………… AN19DECDOHDXB/AQR
Display Availability for specific Carriers…………………………………….AN19DECDOHDXB/AQR,EK,GF
Display Availability for specific Class….……………………………………AN19DECDOHDXB/CV
Display Availability for specific Cabin..…………………………………… AN19DECDOHDXB/KY
Display Availability for Connecting city…..…………………………………AN19DECDOHDXB/XAUH
Display Availability to use combination..………………………………… AN19DECDOHDXB1200/AGF/CV/XAUH
AVAILABILITY/SCHEDULE/TIMETABLE
Display Dual Availability option………………………………………..…… AN19DECDOHDXB/AQR*25DECDXBDOH/AEK
Display Availability to use Direct access………………………………… 1EKAD12DECDOHDXB
Display Availability to use Carrier Prefer ………………………………… ANQR12DECDOHDXB
Display Availability to use Seven Day Search…………………………… AN/12DECDOHCAS/AQR/CQ
Display Availability for Number of seats require………………………… AN04FEBDOHDXB/B5
Display Availability for Direct Flights…………………..……………………AN04FEBDOHDXB/FD
Display Availability for Non-stop…………..…………………..…………….AN04FEBDOHDXB/FN
Display Availability for Chartered Flights………………………………… AN04FEBDOHDXB/FC
Display Availability for online connection…………..……………………… AN04FEBDOHDXB/O
Display Availability for One world Alliance airlines……………………… AN*O12JANLHRJFK
Display Availability for Star Alliance airlines…………..………………… AN*A12JANLHRJFK
Display Availability for Sky Team Alliance airlines….…………………… AN*S12JANLHRJFK
FOLLOW-UP ENTRIES FOR DISPLAYED AVAILABILITY/SCHEDULE

Change Availability for Next day…………………………………………….MN
Change Availability for Previous Day……………………………………….MY
Change Origin City ………………………………………………………… ACDXB
Change Destination City…………………………………………………… AC//LHR
Change City pair………………………………………………………………ACLHRJFK
Change for specific carrier………………………………………………… AC/AEK
Change for any carrier………………..………………………………………AC/AYY
Change for specific class of service……………………………………… AC/CF
Change for connecting city………..………………………………………… AC/XLHR
Change Departure Date…………………………………………………… AC25JAN
Change Number of days Later……………………………………………… AC5
Change Number of days Earlier…………………………………………… AC-6
Change Number of days Earlier both city pair…………………………… AC-5*-3
Change both Dates for Dual option………………………………………… AC25DEC*30DEC
Change Number of days Later both city pair……………………..……… AC5*3
st
Change Number of days Earlier 1 city pair………………………………. AC-3*
nd
Change Number of days Earlier 2 city pair……………………………… AC*-3
st
Change Number of days Later 1 city pair……………………………..… AC3*
nd
Change Number of days Later 2 city pair……………..………………… AC*3
Change Return for same day………………………………..……………… ACR
Change Return for specific date…………………..……………..………….ACR20FEB
Change Number of days Earlier for Return……………..………………… ACR-3
Change Number of days Later for Return……………..………………… ACR3
Change Availability Display to Schedule Display………………………….ACSN
FOLLOW-UP ENTRIES FOR DISPLAYED AVAILABILITY/SCHEDULE
________________________________________________________________________________________
Change Number of days Later for Return……………..………………… ACR3
Change Availability Display to Schedule Display………………………….ACSN
Change for Direct Access…..……………………………………………… ACL4
Change for Fare Display………………..…………………………………… ACFQ
Redisplay previous Availability …………………………………………… MPAN
FLIGHT INFORMATION
Display Flight Information from Availability or PNR………………………. DO 3
Display Flight Information for specific Flight and date…………………… DO BA124/25DEC
SELL AIR SEGMENT

Sell 2 Y class seats from line 5 ……………………..…………………….. SS 2 Y 5
Sell 2 Mixed classes of service from line 4……………………………….. SS 2 B Q 4
Waitlist 2 seats……………………………………………………………….. SS 2 Y 5 / PE
Direct sell for 2 seats………………………………………………………. SS QR001 B 25DEC DOHLHR2
Waitlist for 2 seats…………………………………………………………. SSQR001 B 25DEC DOHLHR PE2
Open segment for a specific carrier……………………………………….. SO QR B 12JUN DXBDOH
Surface segment…………………………………………………………….. SI ARNK
NAME FIELD
Single family name …..……………………..………………………………. NM1MINHAS/ZAFAR MR
Same family names…………………………………………………………. NM2MINHAS/ZAFAR MR/AISHA MRS
Multi names…………………………………………………………………… NM1RAMESH/RISHI MR1KUMAR/AJITH MR
Multi names ………………………………………………………………….. NM1RAMESH/RISHI MR ; NM1KUMAR/AJITH MR
Child Name…………………………………………………………………... NM1ZAFAR / HALA MISS(CHD/29APR03)
Infant as same as adult family name…………………………………………….NM1KUMAR/SHOBA MRS(INF/RAVINDERAN/21JUN08)
Different Family for Infant…………………………………………………………. NM1KUMAR/SHOBA
MRS(INFGOPALAN/RAVINDERAN/21JUN07
CONTACT FIELD
Phone Number Field ………………………………………………………. AP 4667579
Phone Number Field for specific Location……………………………….. AP DOH 4667579
Enter your office Number …………………………………………….. ….. AP (Type Enter)
E-mal Address ……………………………………………………………… APE - abc@abc.com
TICKET ARRANGEMENT FIELD

No Time limit ………………………………………………………………… TKOK
Specific Time Limit with Date and Time ………………………………….. TKTL12MAR/1200
Auto Cancellation on Specific Date and Time …………………………… TKXL12MAR/1200
Send Q21, category 0 for reminder………………………………………. TKOK/Q21C0
RECEIVED FROM FIELD

Modification asked by Passenger…………………………………………. RF PAX
Modification by Agent ……………………………………………………… RF ALI
Modification by Mr. Al Emadi …………………………………………….. RF MR ALEMADI
END TRANSACTION
End the File and close the PNR…………………………………………… ET
End the File and Redisplay PNR…………………………………………. ER
End the File and Change the status code……………………………….. ETK
End the File and Change the status code, Redisplay PNR……………. ERK
RETRIEVAL PNR
________________________________________________________________________________________
Display active PNR on screen……..……………………………………… RT
Retrieve PNR Number…………………………………………………….. RTXXXXXX
Retrieve By Name………………………………………………………….. RT/AHMED
Retrieve By Alphabet……………………………………………………….. RT/A
By flight Number and date…………………………………………………. RTQR001/12JUNDOHLHR-AHMED
Retrieve PNR on line 4 of the List…………………………………………. RT4
Redisplay name list………………………………………………………….. RT0
Display PNR name………………………………………………………….. RTN
Specific flight Number and Date…………………………………………… LM/QR001/12MAR/DOHLHR
Retrieve or Display PNR ON Line 5 of the List………………………….. LM5
Redisplay name list………………………………………………………… LM0
MINIMUM CONNECTING TIME:

From PNR SEGMENTS…………………………………………………….. DM3/4
For single Airport…………………………………………………………….. DMLHR
For specific Airport and Carriers…………………………………………… DMQR/LHR/AA
For different Airports and carriers…………………………………………. DMQR/LHR-LGW/CO
FREQUENT FLYER:
Display the Name of passenger from Airline Data……………………….. FFDQR-1111111111 (Amadeus Users Airline Only)
Enter Frequent Flyer Number Automated…………………………………. FFNQR-1111111111
Enter Frequent Flyer Number Automated for specific PAX2……………. FFNQR-1111111111/P2
Manual Entry for Frequent Flyer…………………………………………… SRFQTVEK-EK111111111
Manual Entry for Frequent Flyer for PAX 3 ……………………………… SRFQTVEK-EK111111111/P3
FFN agreements between carriers……………………………………….. VFFD
ADVANCE SEAT:
Display Seat Map for Segment Number 3………………………………… SM3
Request specific seat Number……………………………………………. ST/R/20K
Request specific seat Number for PAX 4………………………………… ST/R/20K/P4
Request specific seat for specific segment 4…………………………… ST/R/20K/S4
Generic Smoking Seat………………………………………………………. ST/S
Generic Non-Smoking……………………………………………………….. ST
Generic Non-Smoking Window for Passenger #2………………………. ST/W/P2
Generic Non-Smoking Aisle for Segment # 4……………………………. ST/A/S4
Generic Non-Smoking Bulk Head for Segment # 5 and PAX # 3……… ST/B/S5/P3
OTHER SERVICE INFORMATION:

Information for specific carrier…………………………………………… OS EK PAX IS VIP
Information for All carriers…………………………………………………. OS YY PAX IS VIP
SERVICES REQUIRED:
Specific Meal request for All Carriers and Segments……………………. SR VGML
Specific Meal request for Specific carrier and Passenger………………. SR VGML LH/P2
Specific Meal request for Specific carrier and Segment…………………. SR VGML LH/S4
Form of ID as Passport number for an e-ticket....................................... SR FOID QR HK1- PP1234567/P1
To create an SSR for passport / identity Card information(AIPS)........... SR DOCS QR HK1-P-GBR-1234567-USA-04FEB67-M-
15DEC09-JACKSON/MICHEL-H/P1
CANCELLATION:
Cancel Specific Segment…………………………………………………… XE4
Cancel Specific Segments…………………………………………………. XE4,7
Cancel Range of segments…………………………………………………. XE4-6
Cancel seat elements……………………………………………………….. SX/7,8
Cancel Itinerary………………………………………………………………. XI
Rearrange segments………………………………………………………… RS2,5
CHANGE SEGMENT DATA:
________________________________________________________________________________________
Change class all segments to F……………………………………………. SB F
Change class on segment 6….……………………………………………. SB F6
Change date to 28NOV on segment 6….…………………………………. SB 28NOV6
Change date to 28NOV and class M on segment 6….…………………. SB M 28NOV6
RETRIEVE HISTORY
Retrieve Entire History ……………………………………………………… RH
Retrieve History for specific Segment # 4………………………………. RHS4
Retrieve History for other Airline PNR ……………………………………. RLH
Retrieve History for Air segments …………………………………………. RHA
Retrieve History for Car segments ……………………………………….. RHC
Retrieve History for Hotel segments ……………………………………. RHH
REMARKS FIELD:
General Remark only View by Amadeus Airline Users………………….. RM ( Free flow text)
Confidential Remarks View by Your office……………………………….. RC (Free flow text)
Service fee remarks for back office accounting………………………….. RIS QAR 250.00
Free flow text on ITR……………………………………………………….. RIZ Service amount charged QAR 250.00
Free flow text on itinerary………………………………………………….. RIR Please reconfirms your return itinerary
Option for reminder…………………………………………………………. OP25DEC/FREE FLOW TEXT
PRINTER & PRINTING

Display Printers ATID……………………………………………………… TTQLIST
Print screen ………………………………………………………………… CTRL+P
Print All pages on Default printer…………………………………………… WRA/RT
Screen Print on Default printer………………………………………………WRS/RT
Extended Itinerary print on Default Printer………………………………… IEP
Extended Joint Itinerary Print on default Printer………………………….. IEPJ
Remote Print on Default printer…………………………………………… WRAP58756471
Print Query Report without Display………………………………………… WRA/TJQ/SOF/D-01OCT31OCT
Print Last Display Sales Report............................................................... TJP
Print Ticket…………………………………………………………………… TTP
Print Ticket and redisplay PNR…………………………………………… TTP/RT
Print Ticket for specific TST………………………………………………… TTP/T2
Print Ticket for specific passenger………………………………………… TTP/P3
Print Ticket for specific segment & passenger…………………………… TTP/P3/S2,5
Print Ticket for All Infant passengers……………………………………… TTP/INF
Print Ticket for All Non-Infant passengers………………………………… TTP/PAX
Print Ticket on specific Stock….…………………………………………… TTP/XA2
Print Ticket to use carrier override option………………………………… TTP/V*EK
Print Ticket to use override past date TST…………………………………TTP/O
Print Electronic Ticket when default Ticket is paper……………………. TTP/ET
Print Itinerary Receipt ………………………………………………………. ITR
Print ITR for specific FB element………………………………………… ITR/L10
Print Duplicate ITR (Within 7Days of issuance date)…………………… ITR/COPY
Print specific Queue and remove items…………………………………… QP97
Print Queue and Retain items in Queue………………………………….. QPR97
Print Passenger Profile……………………………………………………… WRA/PD
Print the whole currently displayed AIS page…………………………….. GL
Print the Fares displayed on the screen…………………………………… WRA/F
Print the TST of the displayed PNR……………………………………….. WRA/TQT
REPLICATE PNR
Copy PNR…………………………………………………………………….. RRN
Copy PNR and increase by 2 person…………………………………….. RRN/2
Copy and create cross reference of copy PNR………………………….. RRA
Copy Itinerary elements only………………………………………………. RRI
SPLIT PNR
________________________________________________________________________________________
Split passenger # 3…………………………………………………………. SP3
Received from……………………………………………………………….. RF P
File Split PNR……………………………………………………………….. EF
Received Again………………………………………………………………. RF P
End Transaction……………………………………………………………… ER
CLAIM PNR
Display other Airline PNR, ER to claim…………………………………… RO GF ABDFGH
Display by flight, date, name, ER to claim………………………………. RO GF 517/25DECDOHBAH-ALNASSAR
Display from similar name list for passenger on line 3………………….. RO3
PAST DATE PNR

Past date PNR by record locator…………………………………………. RPD/RLC- XYZXYZ
Request PDRs with status………………………………………………… RLD
Retrieve a PDR from PDR list display…………………………………… PLD4
MANUAL TICKET:
Enter Manually E- Ticket Number for Non Infant:………………………… FHE PAX 157-9196789012
Enter Manually E-Ticket Number for Infant……………………………… FHE INF 157-9196789013
Enter Manually E-Ticket Number for specific Non Infant……………….. FHE PAX 157-9196789012/P2
Enter Manually E- Ticket Number for specific segments……………….. FHE 157-9196789012/S2,3
Conjunction E- Ticket Number…………………………………………….. FHE 157-9196789012-013
QUEUES:
Place PNR on specific queue………………………………………………. QE21
Place PNR on specific queue with category………………………………. QE21C0
Place on queue for another office………………………………………….. QE/DOHQR2120/97C0D1
Queue count Total activity………………………………………………….. QT
Queue count Total, active PNR only………………………………………..QTQ
Display a list of PNRS on specific Queue…………………………………. QV/21C0
Start specific queue 8……………………………………………………….. QS8
Start specific queue with category and date range………………………. QS8C0D2
Ignore PNR move it to bottom, display next PNR………………………… QD
Ignore PNR move it to bottom, exit queue……………………………….. QDF
Remove PNR from queue count…………………………………………… QN
Ignore PNR and exit from Queue count………………………………….. QI
Ignore changes to PNR, exit queue redisplay PNR out of queue……… QIR
TIMATIC:
Cities in a country……………………………………………………………. TILCC/PAKISTAN
Cryptic Mode for Visa Information…………………………………………. TIFV
Cryptic Mode for Health Information……………………………………… TIFH
BANK SETTLEMENT PLAN:

Display BSP participating carriers for GULF BSP……………………….. TGBD-AE
Display e-ticketing participating for QATAR market……………………… TGETD-QA
Interline Ticketing agreement between 2 carriers………………………… TGAD – QR / AF
FARE QUOTE DISPLAY:
________________________________________________________________________________________
Display Fare quote for origin city and CRT location for current date…… FQD DXB
Display Fare quote between two Cities / Airports……………………….. FQD DOHDXB
Fare display for specific airline for current date………………………….. FQD DOHAMM/AGF
Fare display for specific class for current date……………………………. FQD DOHAMM/CF
Fare display for front cabin………………………………………………….. FQD DOHDXB/KF
Display fares in NUC……………………………………………………….. FQD DOHMIL/R,NUC
Shopper display – lowest to highest for all Amadeus…………………… FQD DOHLON/S
Specific date for specific city pair………………………………………….. FQD DOHPAR/D15DEC
Specific past date for specific city pair…………………………………….. FQD DOHLON/D01MAY07
Exact outbound travel ………………………………………………………. FQD DOHMUC/D30DEC*
Range for travel date starts…………………………………………………. FQD DOHNYC/D10NOV**30NOV
Exact outbound and inbound travel date…………………………………. FQD DOHLON/D25NOV*10DEC
Fares shown in lowest to highest for specific airlines……………………. FQD DOHLON/AQR/IX
Display one-way fares only…………………………………………………. FQD DOHNYC/IO
Display Round trip fares only………………………………………………. FQD DOHLON/IR
Display Half round trip fares in NUC………………………………………. FQD FRABUD/IH
Display fares and the Taxes……………………………………………….. FQD DOHLHR/R,AT
Display Private Fares (Uni Fares)…………………………………………. FQD DOHCMB/R,U
Display Youth Fare………………………………………………………….. FQD DOHCAI/R, - ZZ
Display Fare, No-penalty and No-advance purchase……………………. FQD DOHMNL/R, *NPE,*NAP
FOLLOW UP AFTER FQD ENTRY:

Display reverse fare for specific cities / airports………………………….. FQDR
Display All special Fare/Passenger type codes…………………………... FQL*
Display Fare quote in NUC…………………………………………………. FQDN
Display Fare in Local currency…………………………………………….. FQDL
Display Fare rule from line 3……………………………………………….. FQN 3
Display Fare rules list of categories from line 3………………………….. FQN 3* LI
Display Penalty rule for fare from line 3…………………………………… FQN 3*PE
Display Tax information for specific country……………………………… FQN TAX/QA
CURRENCY CONVERSION:
Convert specific amount, using a currency code………………………… FQC 100EUR/GBP
Convert from a designated currency to a NUC………………………….. FQC 1000QAR/NUC
Convert currencies up to 12 months in the past…………………………. FQC 100GBP/INR/15MAY08
EXESS BAGGAGE CHARGES

Excess Baggage Charges for today's date for a city pair………………. FQX DOHAMM/30
Excess Baggage Charges for specific date for a city pair………………. FQX DOHAMM/30/26MAR
Excess Baggage Charges for specific airline…………………………….. FQX DOHAMM/30/QR
RATE OF EXCHANGE DISPLAY:

Display IATA Rate of exchange (ROE) of your terminal………………… FQA
Display IATA Rate of exchange (ROE) of a Country……………………. FQA*US
Display IATA Rate of exchange (ROE) of a City…………………………. FQA*NYC
Display IATA Rate of exchange (ROE) for past date……………………. FQA*NYC/25JAN08
Display a list of BSRs for a currency……………………………………… FQB QAR
INFORMATIVE PRICING OPTIONS:
________________________________________________________________________________________
Informative Pricing for specific Airline…………….……………………… FQP DOH/A QR LHR
Informative Pricing for specific Date…………….………………………… FQP DOH/D 25DEC LHR
Informative Pricing for specific Class…………….………………………… FQP DOH/C LHR
Informative Pricing for lowest fare an itinerary….………………………….FQP DOHDXBDOH/L
Informative Pricing for Youth fare………………………….……………… FQP DOHCAIDOH/RZZ
Informative Pricing for PTA…..….………………………………………… FQP MNLDOHMNL/R,DOH.MNL
Informative Pricing for Past Date………………….……………………… FQP DOHCAIDOH/R, 25MAY08
Informative Pricing for STOPOVER at DXB.……………………………….FQP DOHDXB-DOH
Informative Pricing for NO STOPOVER at DXB.…………………………. FQP DOHDXBCAI - DXBDOH
Informative Pricing for SURFACE between LHR and CDG…………….. FQP DOHLHR- - CDGDOH
Informative Pricing for Specific Validating Carrier…………………………FQP DOH/AEKDXB-/AQRDOH/R,VC-QR (For Taxes Only)
Informative Pricing for UNI (Private) fare……….….……………………….FQP DOHCMBDOH/R,U
Informative Pricing for Same carrier for all sectors……………………… FQP DOHCAIDOH/O QR
Display the Informative Pricing break up from line 3…………………….. FQQ 3
ITINERARY PRICING OPTIONS:

Itinerary Pricing for All passengers and segments……………………… FXP
Itinerary Pricing for specific passenger ………….……………………… FXP/P2
Itinerary Pricing for specific segments ………….………………………….FXP/S2,5
Itinerary Pricing for specific passengers and segments………………… FXP/P2/S2,5
Itinerary Pricing for CHILD………………………..………………………….FXP/RCH
Itinerary Pricing for INFANT passenger…………..……………………… FXP/INF
Itinerary Pricing for NON INFANT passenger…………..………………….FXP/PAX
Itinerary Pricing for PTA………………………..…………………………….FXP/R,DOH.MNL (Payment at DOH and Journey from MNL)
Itinerary Pricing for specific Validating carrier…………………………… FXP/R,VC-QR (For Taxes as per validating carrier)
Itinerary Pricing for IC domestic Itineraries..……………………………….FXP/R, FS –INR
Itinerary Pricing for NOSTOPOVER at segment 4 ………….…………….FXP/S4X
Itinerary Pricing for STOPOVER at segment 4 …………..….…………….FXP/S4S
Itinerary Pricing for BREAK POINT segment 4 ………..…….…………….FXP/B4
Itinerary Pricing for UNI FARE ……………………..………….…………….FXP/R,U
Itinerary Pricing for NO SERVICE FEE….. ………….……………………..FXP/NF
Itinerary Pricing for Exempt Taxes ………………….………………………FXP/R, ET
Itinerary Pricing for 25% Discount and TKT designator ………….………FXP/ZO-25P*FF25
Itinerary Pricing for specific Fare basis ……………………….………… FXP/L-KEE7QR2 (Override Booking class and Validity)
Itinerary Pricing for AROUND THE WORLD ………….………………… FXP/S2 RW
Display Lowest fare for an Itinerary…………………………………………FXL
Display lowest Available for an Itinerary……………………………………FXA
INSERT TST INFORMATION (CRYPTIC ENTRIES):

Create Manual TST………………………………………………………… TTC
Specific passenger……………………………………………………………TTC/P2
Specific passenger & segments……………………………………………. TTC/P2/S2,5
Add selling indicator ………………………………………………… TTK/SSITI
Specific TST………………………………………………………………… TTK/T2/SSITI
Add Baggage allowance…………………………………………………… TTK/A20K
Specific TST………………………………………………………………… TTK/T2/A20K
Specific TST & Line………………………………………………………… TTK/T2/L2/A20K
Add Fare Base……………………………………………………………… TTK/BYEE4M
Specific TST………………………………………………………………… TTK/T2/BKEE4M
Specific TST & Line………………………………………………………… TTK/T2/L2,5/BKEE4M
Add not Valid before & after………………………………………………… TTK/V12FEB12MAR
Specific TST………………………………………………………………… TTK/T2/V12FEB12MAR
Specific TST & Line ………………………………………………… TTK/T2/L3,4/V12FEB12MAR
Add not valid after only……………………………………………………….TTK/VXX12MAR
Specific TST………………………………………………………………… TTK/T2/VXX12MAR
Specific TST & Line ………………………………………………… TTK/T2/L3,5/VXX12MAR
Add not valid before only……………………………………………………..TTK/V12FEB
Specific TST………………………………………………………………… TTK/T2/V12FEB
Specific TST & Line………………………………………………………… TTK/T2/L3,5/V12FEB
INSERT TST INFORMATION (CRYPTIC ENTRIES):
________________________________________________________________________________________
Add Market/Net Fare Amount……………………………………………… TTK/NF-1800
Specific TST………………………………………………………………… TTK/T2/NF-1800
Add Tour code for Non Infant...................................................................FT PAX NRQ01800/DOHR002
Add Tour code for Infant…………………………………………………… FT INF NRQ00180/DOHR002
Specific passenger……………………………………………………………FT PAX NRQ01800/DOHR002/ P2
Specific passenger & segments……………………………………………..FT PAX NRQ01800/DOHR002/ P2/S2,5
Payment for Non Infant (Publishes Fare)…………………………………..FP PAX CASH
Payment for Non infant (Net Fare)……………………………………… FP PAX NR+CASH/QAR1950 (Include Taxes)
Payment for Infant (Published Fare )………………………………………. FP INF CASH
Payment for Infant (Net Fare) …………………………………………… FP INF NR+CASH/QAR200 (Include Taxes)
Specific passenger ………………………………………………………… FP PAX NR+CASH/QAR1950/P2
Specific passenger & segments …………………………………………… FP PAX NR+CASH/QAR1950/P2/S2,5
Commission ………………………………………………………………… FM 7
Specific passenger……………………………………………………………FM 7/P2
Specific passenger & segments……………………………………………. FM 7/P2/S2,5
Validating Carrier…………………………………………………………… FV QR
Specific passenger……………………………………………………………FV QR/P2
Specific passenger & Segments…………………………………………….FV QR/P2/S2,5
Endorsement…………………………………………………………………. FE VALID ON SHOWN CARRIERS
Specific passenger……………………………………………………………FE VALID ON SHOWN CARRIERS/P2
Specific passenger & segments……………………………………………. FE VALID ON SHOWN CARRIERS/P2/S2,5
Update / Add Fare Amount………………………………………………… TTK/F1800.00 (Local currency QAR )
Update / Add Fare Amount………………………………………………… TTK/FUSD495.00 (Other currency USD )
Update / Add Equivalent Fare Amount ……………………………………. TTK/EQAR1800.00
Update / Add Fare & Equivalent……………………………………………. TTK/FUSD495.00/EQAR1800.00
Specific TST………………………………………………………………… TTK/T2/F800.00
Update/Add Tax……………………………………………………………….TTK/X100YR
Update/Add Taxes…………………………………………………………… TTK/X100YR/X200YQ/X30WO
Specific TST………………………………………………………………… TTK/T2/X100YR/X200YQ/X30WO
Update/Add Fare & Total Amount for reissue…………………………… TTK/R1800/T500.00
Additional amount as Total (Reissue)……………………………………… TTK/T500.00
No Additional cost (Reissue)……………………………………………… TTK/T0.00
Delete specific Tax # 3………………………………………………………. TTK/X3
Add new Tax………………………………………………………………… TTK/X100YR
Change Tax amount for Tax # 3……………………………………………. TTK/X3-X200YQ
Existing Tax as collected for reissue……………………………………… TTK/X3 – O (Old tax which collected)
Add BSR………………………………………………………………………. TTK/K13.65000 (K1 is transaction)
Specific TST………………………………………………………………… TTK/T2/K13.65000 (K1 is transaction)
Fare calculation……………………………………………………………… TTK/CDOH QR DXB190.00NUC190.00END ROE3.6400
Fare calculation override…………………………………………………… TTK/CBUILD
Specific TST…………………………………………………………………. TTK/T2/CBUILD
PRINTING TICKET OPTIONS:

Basic entry to print ticket..........................................................................TTP
Verify if ticket can be issue...................................................................... TTP/TKT
Issue ticket for specific TST..................................................................... TTP/T2
Issue ticket for specific passenger........................................................... TTP/P2
Issue ticket for specific segments............................................................ TTP/S2,5
Issue ticket for specific segments and TST............................................. TTP/S2,5/T2
Issue ticket for specific segments and passenger................................... TTP/S2,5/P2
Issue ticket for All INFANT...................................................................... TTP/INF
Issue ticket for All NON INFANT..............................................................TTP/PAX
Override Validating carrier....................................................................... TTP/V*QR
DISPLAY E-TICKET RECORD:

Display e-ticket record from PNR............................................................ TWD
Display e-ticket record from PNR and refer FA/FHE............................... TWD/L7
Display e-ticket record using ticket number outside PNR........................ TWD/TKT157- 4800154678
________________________________________________________________________________________
VOIDING AN E-TICKET:
STEP 1: Display e-ticket record
IN PNR
TWD
TWD/L7
OUT SIDE PNR

TWD / TKT157-4800154678
STEP2 : Status of the coupons should be ‘’O’’ and NOT a reissued ticket
TWX
REFUND AN E-TICKET:
UNTILISED E-TCKET
STEP 1: Display refund record
TRF 157- 4800154678
STEP2 : Insert cancellation / refund charges
TRFU/CP100A (Amount QAR 100 as per airline advised)
STEP 3: Process the refund
TRFP
REPRINT AN ITR
Reprint ITR ............................................................................................. ITR/L5 (Refere FB line number)
Reprint ITR for specific passenger.......................................................... ITR/L5/P2 (Refere FB line number)
Reprint Agent Coupon............................................................................ TTR/L5/C-I (Refere FB line number)
Send ITR by e-mail.................................................................................. ITR-EMLA/L5 (Refere FB line number)
Display ITR on screen............................................................................. ITRD/L5 (Refere FB line number)
REPORT DISPLAY:
Summary Sales report for the Past Period ………………………………. TJS/SOF/H-1
Item Sales report for the past period………………………………………. TJI/SOF/H-1
Summary Sales report for the period before the past period……………. TJS/SOF/H-2
Item Sales report for the period before the past period………………….. TJI/SOF/H-2
Daily Summary Sales report for current date……………………………… TJD/SOF
Daily Summary report for Specific date…………………………………… TJD/SOF/D-02JUL
Daily Summary report for specific date range……………………………. TJD/SOF/D-02JUL05JUL
Daily Query Sales report for current date…………………………………. TJQ/SOF
Daily Query report for specific date………………………………………… TJQ/SOF/D-02JUL
Query report for specific date range………………………………………. TJQ/SOF/D-02JUL05JUL
Query Report of E-Tickets for date range………………………………… TJQ/SOF/D-02JUL05JUL/QTC- TKTT
Query Report unused voided e-tickets…………………………………….. TJQ/SOF/D-02JUL05JUL/QTC-CANN
Query Report for specific airline……………………………………………. TJQ/SOF/D-02JUL05JUL/QVP-BA
Net Remit report……………………………………………………………… TJN/SOF/D-01JUL31JUL
Transaction Report by Ticket stock Number ……………………………. TJT/ TK-4510000300
CAR AVAILABILITY:
________________________________________________________________________________________
Multi Car company display for current date ………………………………. CA LHR/ARR-1200-1900
Multi Car company display for specific dates ……………………………. CA LHR25DEC-27DEC/ARR-1200-1900
Multi Car company display for specific period …………………………… CA LHR25DEC-2/ARR-1200-1900
Multi Car company display from PNR segment …………………………. CA S4
Single company from car availability display……………………………… CA4
Single company car availability for specific dates…………………………CA ZE LHR 25DEC-27DEC/ARR-1200-1900
Single company car availability for specific period……………………… CA ZE LHR 25DEC-2/ARR-1200-1900
Single Car company availability from PNR segment ……………………. CA ZE S4
CAR LOCATION DISPLAY:

Car locations, all companies, city and airports……………………………. CL LON
Car locations for specific company for specific city……………………… CL ZE LON
Car locations, all companies at terminal location………………………….CL LON – T
Car locations, specific company at terminal location…………………….. CL ZE LON – T
CAR LOCATION POLICY:

Single company location policy for Airport………………..………………. CPO ZE LHR
Single company location policy for City………………..………………….. CPO ZE LONC61
CAR RATE FEATURES:

Car features from car availability display……….…………………………. CR 3
Car features from PNR for specific segment…….……………………….. RTSVCC3
Rate information from car availability display…………………………….. CR3/R
Tax information from car availability display…………………………….. CR3/T
Surcharge information from car availability display…………………….. CR3/S
Multi features information from car availability display………………….. CR3/S/T/R
CAR TERMS:
Car features from car availability display……….…………………………. CT 9
Rate information from car availability display…………………………….. CT3/R
Tax information from car availability display…………………………….. CT3/T
Surcharge information from car availability display…………………….. CT3/S
Multi features information from car availability display………………….. C T3/S/T/R
CAR SELL OPTIONS

Car Sell from Availability and rate display …….…………………………. CS 3
Car Sell for specific car company by referring segments in PNR ……… CS ZE S3 ; S4
Direct car sells, specific company, vehicle type, dates………………… CS ZE LHR 25DEC-27DEC/VT-ECMN/ARR-BA124-0700-1000
Car Sell from car location display………………………………………….. CSAB25DEC-27DEC/VT-ECMN/ARR-0700-1000
MISCELLANIOUS:
Amadeus Cars specific information …………….…………………………. GG CAR
Specific car company information …………….…………………………… GG CAR ZE
Car company information at a specific location……………………………GG CAR ZE LON
Decode / Encode special equipment for specific car company…………. CE / CO – ZE
Encode car company name………………………………………………….DNC AVIS
Decode car company code…………………………………………………. DNC ZI
Change drop-off date on car segment 4 …………………………………. 4 / DD- 28DEC
Change Vehicle type on car segment 4…………………………………… 4 / VT - ICAR
Cancel car segment…………………………………………………………. XE 4
________________________________________________________________________________________
CAR TYPE CODES:
CLASS TYPE TRANSMISSION A/C
M – MINI C - 2/4 DOOR A – AUTOMATEC R – YES
E – ECONOMY B – 2 DOOR M – MANUAL N – NO
C – COMPACT D – 4 DOOR
I – INTERMEDIATE W – WAGON
S – STANDARD V – VAN
F – FULL SIZE L – LIMOUSINE
P – PREMIUM K – TRUCK
L – LUXURY P – PICKUP
X – SPECIAL S – SPORT
T – CONVERTIBLE
F – 4 WHEEL DRIVE
J – ALL TERRAIN
X – SPECIAL
R – RECREATIONAL VEHICLE
HOTEL LOCATION LIST DISPLAY:
________________________________________________________________________________________
Hotel List Display for specific location ……………………………………. HL DXB
Hotel List Display for specific hotel chain…………………………………. HL EM DXB
Hotel List Display for specific location and name………………………… HL DXB / HN – TAJ PALACE
Hotel List near a specific point of reference………………………………. HL PAR / RP – EIFFEL TOWER
Hotel List Display for specific area……….………………………………… HL DXB – D
Hotel List Display from point of reference ………………………………… HL L4
HOTEL FEATURES / DESCRIPTION DISPLAY:

Hotel features from hotel list display .. ……………………………………. HL AB
Hotel features from multi-property availability .. .. ……………………….. HF 1
Hotel features from single-property availability .. .. …………………….. HF
Hotel features from PNR for specific hotel segment .. .. ……………….. HF S3
Hotel features for specific section (Commission) .. .. ………………….. HF-C
HOTEL POINT OF REFERENCE:

Point of reference categories display .. …………………………………… DRP CAT
Point of reference as attraction for PAR…………………………………… DRP*/PAR – ATT
HOTEL AVAILABILITY DISPLAY:

Multi-property hotel availability display from PNR.. ……………………… HA S3
Multi-property hotel availability for specific location.. ……………………. HA DXB (Current date for 1 night only)
Multi-property availability for specific location & dates.. ………………. HA DXB 25DEC-27DEC
Multi-property availability for specific period……………. ………………. HA DXB 25DEC- 2
Multi-property availability for company negotiated rate……………. …. HA DXB 25DEC- 27DEC/ SR – XOM
Single-property hotel availability from hotel list display………………….. HA AB 25DEC-27DEC
Single-property hotel availability from multi-property display………….. HA 3
Hotel availability by chain code for specific location………………………HA MC DXB 25DEC-27DEC
Hotel availability by property identifier ……….…………………………… HA MC DXBERM 25DEC-27DEC
Hotel availability by hotel name…….. ……….…………………………… HA DXB 25DEC-27DEC/HN- SHANGRI LA
Hotel availability for double occupancy…….. ……………………………. HA DXB 25DEC-27DEC/RT – 2
HOTEL PRICING DISPLAY:

Hotel pricing display specific line from single-property availability……….HP 2
Hotel pricing display from hotel segment in PNR…………………….…….HP S3
HOTEL SELL OPTIONS:

Sell hotel from single-property availability display ………………………. HS 3
Sell hotel with special rate code …………..…………………………… HS 3 / SR – GOV
Sell hotel with corporate discount code …………..…………………… HS 3 / CD – 12345455
Sell hotel with credit card as a guaranty …………..……………………… HS 3 / G – CC VI 12345678911 EXP 1210/P1
Sell hotel with credit card as a deposit…………….……………………… HS 3 / DP– CC VI 12345678911 EXP 1210/P1
Sell hotel with booking source as a IATA number…………….………… HS 3 / B – 65272727
Sell hotel with supplementary information …………….……………….… HS 3 / SI – NONSMOKING
MISCELLANIOUS:
Specific hotel company information ……..………………………………… GG HTL EM
Encode the hotel chain……………………………………………………… DNH INTERCONTINENTAL
Decode the hotel chain code………………………………………………. DNH IC
Decode the corporate rate code…………………………………………… DNN XOM
Move to previous hotel multi-property display…………………………….. MP HM
Move to previous hotel single-property display………………………….. MP HA
Change check-in date for hotel, segment 4………………………………. 4/DT-25DEC
Change check-out date for hotel, segment 4………………………………4/DD-29DEC
________________________________________________________________________________________
HOTEL CODES:
THE PREDEFINED RATE CODES ARE:
CODE TYPE CODE TYPE

RAC Standard RAC COR Corporate
MIL Military PKG Package
TUR Tour SRS Senior Citizen
CON Convention GOV Government
PRO Promotional FAM Family
TVL Travel Industry STP Stopover
WKD Weekend
CATEGORIES:
With Bath/Shower : A-Superior B-Moderate C-Standard D-Minimum
With Shower Only : E-Superior F-Moderate G-Standard H-Minimum
No Bath/Shower : I-Moderate J-Standard K-Minimum
Executive Floor : P-Executive
Suites : S-Moderate T-Standard U-Minimum
BED TYPES:
D-Double K-King P-Pullout Q-Queen S-Single
T-Twin W-Water Bed
________________________________________________________________________________________
PROFILE MODE:
Enter into profile mode …………………..…….…………………………… PM
Profile ignore and redisplay………………………………………………… PIR
Profile ignore and exit profile mode…………………………………………PIE
Profile mode exit ……………………………………………………………. PME
Profile end and redisplay profile……………………………………………. PER
Profile End and exit profile………………………………………………….. PEE
CREATE A PROFILE :
Create Company Profile .………………………………………………….. PCN/WORLD BANK
Create traveler Profile .……………………………………………………… NM1ALNASAR/KHALIFA MR
Add phone field …………………………………………………………….. AP DOH 4667579-B
Add e-mail address………………………………………………………….. APE- abc@abc.com
Add contact number, but don’t send to Airline……………………………. APX- DOH 5567656
Add Fax number……………………………………………………………… APF- QA54545454
Add mailing Address………………………………………………………… AM 94-D RING ROAD, QATAR, DOHA
Add Billing Address………………………………………………………… AB 94-D RING ROAD, QATAR, DOHA
CREATE A PROFILE FROM PNR:

Create traveller Profile with first PNR name field .……………………….. PC/ -1
Create Company Profile…………………………………………………….. PC/ WORLD BANK
Create traveller Profile associated to a company .……………………….. PC/ WORLD BANK -1
Element 1,4 and 9 through 12……………………………………………… PC/ -1,4,9-12
UPDATE A PROFILE:
Update traveller from displayed PNR, name 1 .…………………………. PU/ -1
Update profile with PNR elements 5 – 7 and 12 .……………………….. PU/ -1, 5-7,12
Update profile except lines 5 – and 10 - 12 .…………………………….. PU/ -1, X5, 10-12
MODIFY PROFILE:
Modify phone field, line 5………………………………………………….. 5/ DOH 4656567 B
DISPLAY PROFILE:
Display company profile…………………………………………………….. PDN / WORLD BANK
Display traveller profile………………………………………………………. PDN / - ALNASAR/KHALIFA
All travellers associated to a specific company…………………………… PLT // WORLD BANK
Separate traveller from merged profile…………………………………….. PDT
Separate company from merged profile…………………………………… PDC
List of all companies…………………………………………………………. PLC
List of all travellers with associated companies……………………………PLT
PNRs created from a specific profile………………………………………. RTU
CANCEL A PROFILE:
Cancel displayed profile…………………………………………………….. PX
Confirm deletion after PX entry…………………………………………….. PE
Ignore deletion after PX entry……………………………………………… PI
REACTIVATE A CANCELLED PROFILE :

Display deactivated profile list…………………………………………….. PLX
Display profile from list on line 3…………………………………………… PD3
Reactivate displayed profile………………………………………………… PR
Confirm reactivate display profile………………………………………….. PE
________________________________________________________________________________________
TRANSFER PROFILE :
Blind transfer automatic company elements…………………………….. PBN / WORLD BANK
Blind transfer all automatic company elements………………………….. PBN / WORLD BANK*
Blind transfer automatic traveller elements……………………………….. PBN / - ALNASAR/KHALIFA
Blind transfer all traveller elements…………….………………………….. PBN / - ALNASAR/KHALIFA*
Create PNR transferring mandatory and automatic elements ………… PT
Create PNR transferring all elements from displayed profile …………… PT*
Create PNR transferring all elements except line 2, 5 ………………….. PT* X2, 5
Transfer profiles without profile name…………………………………….. PTO
Transfer only elements 5 and 7…………………………………………… PTO5,7
Transfer only elements 5 and 7, associate specific passenger………… PTO5,7 / P2
Transfer from list, all elements…………………………………………….. PB 1-3*
Transfer FQTV numbers to a modified PNR…………………………….. PF
________________________________________________________________________________________

Amadeus Reservation and Ticketing

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Amadeus Reservation and Ticketing

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AMADEUS RESERVATION AND TICKETING

Amadeus Qatar W.L .L -1- Amadeus Reservation & Ticketing

Initiates Amadeus Selling Plat Form

System initiates Amadeus selling plat form application

Amadeus Qatar W.L .L -2- Amadeus Reservation & Ticketing

SIGN-IN IN GRAPHIC MODE:

Fill boxes with your sign-in information

Enter your password in password box

Select at least one work area

Click on icon to sign-in

Amadeus Qatar W.L .L -3- Amadeus Reservation & Ticketing

Click on to process the sign-in on graphic page

Sign-in in to first available area, enter JI2345XY/GS

Duty codes in Amadeus are:

Options to Sign-In in Production - JI

Options to Sign-in Practice Training

Options to Move the work areas – JM / JX

To display Status of the work areas of Sign-In, Enter: JD

AREA TM MOD SG/DT.LG TIME QCAT ACT.Q STATUS NAME

QR Corporate code for airline, travel agency, hotel, car, etc…

2 Corporate qualifier code as travel agency

0 - System user airlines 6 - Tour provider

900 Office number

To display the office profile for another office, enter:

PV / DOHQR2120 (Office Id) or PV / 65209896 (IATA Number)

1) How do you Sign- in production Area B/D and F?

2) How do you Move to Area D?

3) Display Your Work status, which area is in first place?

4) Write down your office ID (Training Room).

5) What is your Terminal Address (Training Room)?

6) Which duty code are you working with?

7) How do you re-display the daily Sign-in message?

8) Describe the different components of an office Identification (DOHQR2900).

11) How do you Sign-Out From current work area?

12) How do you Sign-in production for all the areas?

13) How do you Sing-out from Area E?

14) How do you Sing-out from all area in one entry?

1) JIB/D/Fnnnnaa/SU (nnnn = Numeric, aa= Alphabets)

3) JD – Area B is first place

6) JD (SU =Supervisor or GS=General Sales Agent)

8) City Code + Corporate Code + Corporate Qualifier + Office Number

9) PV/DOHQR2120 (PHO =Field of the Profile)

10) JJ nnnnaa / SU (nnnn = 4 Numeric , aa= 2 Alphabets) JJ0001AA/SU

12) JI* nnnnaa/SU (nnnn = 4 Numeric, aa= 2 Alphabets) JI*0001AA/SU

You can also access help in the following ways:

Options for Help Pages – HE

To display main index of AIS topic enter: GG AIS

Options to Display Amadeus Information Pages

3) What is the weather like in Tokyo (TYO) for this week?

6) How do you find out Country 2-letters ISO codes?

6) DC Country Name or GGCOUA (A= First Letter of country Name)

The encode and decode transactions allow you to:

You can encode and decode:

To Encode an IATA Name: DAN (IATA Name)

Examples: DAN London

To Decode an IATA Code: DAC (IATA Code)

Examples: DAC LON

Options to Find Encode and Decode

You can use the DD transaction as:

To display the system date, enter: DD

You can display the following times:

1) How many cities in the World are called London?

3) How many Airports in London (LON) city?