Katie Trow Samuels

1004 Pecan Street

Huntsville, TX 77320
(512) 924-4550
katiearenaud@gmail.com

QUALIFICATIONS
Office Administration Customer Service Retail Sales
EXPERIENCE
TRUST CLERK
FIRST NATIONAL BANK OF HUNTSVILLE
HUNTSVILLE, TX
MARCH 2014-PRESENT
Produce board reports for monthly board meetings; create and manage clients account files; assist trust
officers with client paperwork and correspondence; use accounting and banking software daily; balance
reports daily; check stocks and record monthly for reports; help manage note and loan accounts; send out
monthly, quarterly and yearly statements; assist clients by making them appointments with officers and
answering basic trust questions; greet and welcome clients when they have appointments/walk-ins;
perform administrative duties like ordering supplies and filing; participate in bank-related functions.
SALES ASSOCIATE/ASSISTANT MANAGER
JS HALLMARK
LAWTON, OK
AUGUST 2013-MARCH 2014
Completed morning reports when needed-including managing deposits, receipts and daily paperwork;
managed the sections given to by upper management; trained new staff and helped them garner their
knowledge on certain subjects throughout the store; managed till daily as well as nightly paperwork when
working the evening shift; supervised in the absence of the management as assistant manager as well as
senior key holder; displayed great customer service and helped with customer issues in any way possible;
performed returns, exchanges and managed promotional sales; opened and closed the store in a clean
and timely manner; merchandised store features like towers, window displays and corporate displays;
audited cards and all Hallmark merchandise in the store monthly; provided customers with complete
knowledge on product and well as suggestions for their needs.
RECEPTIONIST
MEADOW WOOD ANIMAL HOSPITAL
LAWTON, OK
AUGUST 2012- AUGUST 2013
Opened hospital; scheduled appointments, surgeries and boarding; welcomed clients and their animals
while making them feel comfortable and made sure they were seen in a timely manner; answered basic
medical inquires including procedures, vaccines and home care; took notes during meetings and made
sure the points of discussion were met as best they could be; answered all phone inquiries that were
asked with the knowledge learned; made pharmacy refills as well as took refill requests on the phone;
made sure the waiting room was presentable and clean; managed emergency hospital situations with
swiftness and clarity; displayed great customer service with clients and new comers alike.

Rsum: Katie Renaud

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katiearenaud@gmail.com

COCKTAIL WAITRESS AND BARTENDER

THE STARDUST ROOM
HUNTSVILLE, TEXAS
OCTOBER 2011-JULY 2012
Tended bar and waited tables at downtown pub serving an eclectic clientele; took care of regulars;
learned specialty and popular cocktails; provided excellent customer service; served as bar back when
needed; performed opening and closing duties; kept bar stocked and cleaned; used restaurant and drink
software daily through shifts.
SALES AND MERCHANDISING ASSOCIATE
AUDIES & HAUTE BOUTIQUE
HUNTSVILLE, TEXAS
AUGUST 2010-OCTOBER 2011
Oversaw both stores during working hours when owners were busy; managed till; merchandized the store
as well as show mannequins and window displays; entered data and made sales; performed accounting;
provided personal shopping for customer; maintained relationships with regular clients; displayed
knowledge of information about unique merchandise; worked events held by boutique or that boutique
sponsored.
SALES AND MERCHANDISING ASSOCIATE
LUXE APOTHETIQUE
AUSTIN, TEXAS
June 2010- August 2010
Managed till; merchandized the store as well as show mannequins and show wall; entered data and made
sales using QuickBooks; performed accounting; cleaned front of store as well as salon area; made salon
appointments; provided personal shopping for customers.
ADMINISTRATIVE ASSISTANT
SPERRY VAN NESS (GOLDEN EAGLE INVESTMENTS)
AUSTIN, TEXAS
JUNE-AUGUST 2008
As summer intern, updated MLS listings and Web site copy; designed property pamphlets in Microsoft
Publisher; answered phones; filed documents; took minutes of meetings between broker, agents and
clients; ensured excellent customer service.
EDUCATION
McCallum High School, 2008
Austin Community College, 2008-2010; 39 hours transferred
Sam Houston State University; General Business, Deans List Spring 15, Fall 15, Spring 16
Graduation Date: Spring 2017
REFERENCES
Laura Rees
Office Manager,
Meadow Wood Animal Hospital
580-353-0344

Rsum: Katie Renaud

Mandi Bongiorno
Store Manager, Js Hallmark
580-353-8379

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katiearenaud@gmail.com