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Presentation on importance

of Formal communication in
organizations
 SUBMITTED TO-
 Pro. Aurnob Roy
 B.C.P.D.

Presented by….
 Pankaj
Pachouli

09/02/DFT/37
Importance of Formal
communication in
Organisations

COMMUNICATION-
Communication is the
process of exchanging
information and
understanding between two
people.
FORMAL COMMUNICATION
Formal communication is that
which is connected with the
formal organizational
arrangement and the official
status or the place of the
communicator and the receiver .
Formal communication can be
defined as , “ A presentation or
written piece that strictly
adheres to rules , conventions ,
and ceremony , and is free of
colloquial expressions .”
ADVANTAGES OF FORMAL
COMMUNICATION
It helps in maintaining the
authority of line executives
over their subordinates who are
responsible to get the work done
by their subordinates . And
answerable to their bosses .
An immediate superior has
direct contact with the
subordinates so as a better
understanding is developed
between them and communication
ADVANTAGES OF FORMAL
COMMUNICATION

Since an executive better


informed about the
organisation and its
problems than the
subordinates a better
solution can possibly be
found easily and good
relation between the
DISADVANTAGES OF FORMAL
COMMUNICATION

Every happening in an
organisation can not be
foreseen ; hence action required
for unforeseen . Events can not be
formalised .
It increases the workload of
the line superior because all
communication are transmitted
through them . Thus it leaves the
superiors with little time to
DISADVANTAGES OF FORMAL
COMMUNICATION
• In most of big organizations
contact between the top
executive & the subordinate
at the lowest level are far
remote. Very often they do
not recognise each other
this affects the relations of
executives & subordinates.
FLOW OF FORMAL
COMMUNICATION
FORMS OF FORMAL
COMMUNICATION
• Downward communication:
– instructions, directions, orders
– feedback
• Upward communication:
– data required to complete projects
– status reports
– suggestions for improvement, new ideas
• Horizontal communication:
– coordination of cooperation

PANKAJ PACHOULI