Since it was established after the Straits Settlement in 1826, Pos Malaysia Berhad
becomes the famous of mail services in Malaysia. It has a vast experience forms a strong
1992. Basically, there are three main services provide by them which is Mail, Courier and
The mail service includes the provision of basic mail services for corporate and
individual customers and customized solutions. Where, the Courier and logistic includes
logistics and courier solutions by sea, air and land to both national and international
destinations, and Retail, includes over -the-counter services for payment of bills and certain
financial products and services. The Pos Malaysia operates its courier business through its
two business units, namely PosLaju and PSH Express Sdn Bhd. The Comp any is also
engaged in the business of Internet security products, solutions and services and rental
income from investment properties. While mail services manage under PosMel and this
entity managing an average of 4 million mail items every day. PosMel is focused in providing
The ABX Express started its operations in Labuan, in 1984 by providing time
sensitive courier services to Malaysia and Brunei. In 2004, the company became the first
Malaysian express provider to establish an international network covering more than 200
countries. ABX Express has a full commitment to customer care, anticipating needs and
providing the highest level of services. Their customers have the suitable facilities including
for the scheduling of document and package pick -ups, tracking of shipments, checking of
According to Noorriati Din, compensation refers to all monetary payment and all goods and
maintain the employees productivity. Therefore, these organization have managed t heir
Besides, every employee should receive the employee benefits. The employment
benefits is defined as any form of compensation provided by the organization other than
wages or salaries that are paid for in whole or in part by the employer. This employee
benefits are also essential for the development of corporate industrial relations. It is include
retirement plans, child care, elder care, hospitalization programs, social security, vacation
and paid holidays , bonus, canteen meals subsidies (R.W Mondy ;R.M Noe, 1996)1.
Now a day, there are more than 15,000 employee works under Pos Malaysia Berhad
and the ABX Express boasts a staff strength of 1,200 under 78 established service centres
throughout Malaysia. These employees are protected under the Workmen's compensation
and Employees Social Security Act 1969 . The Workmen's compensation is a compensation
for injury to foreign employee or worker arising out of and in the course of employment that
is paid to the worker or dependants, as per the Workmen¶s Compensation Act 1952 2. The
From 1st July 1992, the Malaysian workers are no longer covered under the
Workmen's Compensation Act 1952 3. They will be covered under the Employees Social
Security Act 1969. The Employees Social Security Act 1969 is certain benefits to employees
in case of invalidity and employment injury include occupational diseases. These mandatory