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INDUSTRY PROFILE

Products which have a quick turnover, and relatively low cost are known as
Fast Moving Consumer Goods (FMCG). FMCG products are those that get
replaced within a year. Examples of FMCG generally include a wide range of
frequently purchased consumer products such as toiletries, soap, cosmetics,
tooth cleaning products, shaving products and detergents, as well as other non-
durables such as glassware, bulbs, batteries, paper products, and plastic goods.
FMCG may also include pharmaceuticals, consumer electronics, packaged food
products, soft drinks, tissue paper, and chocolate bars.
Indiaʹs FMCG sector is the fourth largest sector in the economy and creates
employment for more than three million people in downstream activities. Its
principal constituents are Household Care, Personal Care and Food &
Beverages. The total FMCG market is in excess of Rs. 85,000 Crores. It is
currently growing at double digit growth rate and is expected to maintain a high
growth rate. FMCG Industry is characterized by a well established distribution
network, low penetration levels, low operating cost, lower per capita
consumption and intense competition between the organized and unorganized
segments.
The Rs 85,000-crore Indian FMCG industry is expected to register a healthy
growth in the third quarter of 2009-10 despite the economic downturn. The
industry is expected to register a 15% growth in Q3 2009-10 as compared to the
corresponding period last year. Unlike other sectors, the FMCG industry did not
slow down since Q2 2008-09 the industry is doing pretty well, bucking the
trend. As it is meeting the every-day demands of consumers, it will continue to
grow. In the last two months, input costs have come down and this was
reflected in Q3 and Q4 results.
Market share movements indicate that companies such as Marico Ltd and
Nestle India Ltd, with domination in their key categories, have improved their
market shares and outperformed peers in the FMCG sector. This has been also
aided by the lack of competition in the respective categories. Single product
leaders such as Colgate Palmolive India Ltd and Britannia Industries Ltd have
also witnessed strength in their respective categories, aided by innovations and
strong distribution. Strong players in the economy segment like Godrej
Consumer Products Ltd in soaps and Dabur in toothpastes have also posted
market share improvement, with revived growth in semi-urban and rural
markets.
Swot Analysis
Strengths:
• Low operational costs
• Presence of established distribution networks in both urban and rural areas
• Presence of well-known brands in FMCG sector
Weaknesses:
• Lower scope of investing in technology and achieving economies of scale,
especially in small sectors
• Low exports levels
Opportunities:
• Untapped rural market
• Rising income levels, i.e. increase in purchasing power of consumers
• Large domestic market- a population of over one billion.
• Export potential
• High consumer goods spending
Threats:
• Removal of import restrictions resulting in replacing of domestic brands
• Slowdown in rural demand
• Tax and regulatory structure
Industry Category and Products
Household Care
Personal Wash:-
The market size of personal wash is estimated to be around Rs. 8,300 Cr. The
personal wash can be segregated into three segments: Premium, Economy and
Popular. The penetration level of soaps is ~92 per cent. It is available in 5
million retail stores, out of which, 75 per cent are in the rural areas. HUL is the
leader with market share of ~53 per cent; Godrej occupies second position with
market share of ~10 per cent. With increase in disposable incomes, growth in
rural demand is expected to increase because consumers are moving up towards
premium products. However, in the recent past there has not been much change
in the volume of premium soaps in proportion to economy soaps, because
increase in prices has led some consumers to look for cheaper substitutes.
Detergents:-
The size of the detergent market is estimated to be Rs. 12,000 Cr. Household
care segment is characterized by high degree of competition and high level of
penetration. With rapid urbanization, emergence of small pack size and sachets,
the demand for the household care products is flourishing. The demand for
detergents has been growing but the regional and small unorganized players
account for a major share of the total volume of the detergent market. In
washing powder HUL is the leader with ~38 per cent of mar-ket share. Other
major players are Nirma, Henkel and Proctor & Gamble.
Personal Care
Skin Care:-
The total skin care market is estimated to be around Rs. 3,400 Cr. The skin care
market is at a primary stage in India. The penetration level of this segment in
India is around 20 per cent. With changing life styles, increase in disposable
incomes, greater product choice and availability, people are becoming aware
about personal grooming. The major players in this segment are Hindustan
Unilever with a market share of ~54 per cent, fol-lowed by CavinKare with a
market share of ~12 per cent and Godrej with a market share of ~3 per cent.
Hair Care:-
The hair care market in India is estimated at around Rs. 3,800 Cr. The hair care
market can be segmented into hair oils, shampoos, hair colorants &
conditioners, and hair gels. Marico is the leader in Hair Oil segment with
market share of ~ 33 per cent; Dabur occu-pies second position at ~17 per cent.
Shampoos:-
The Indian shampoo market is estimated to be around Rs. 2,700 Cr. It has the
penetration level of only 13 per cent in India. Sachet makes up to 40 per cent of
the total shampoo sale. It has low penetration level even in metros. Again the
market is dominated by HUL with around ~47 per cent market share; P&G
occupies second position with market share of around ~23 per cent.
Antidandruff segment constitutes around 15 per cent of the total shampoo
market. The market is further expected to increase due to increased marketing
by players and availability of shampoos in affordable sachets.
Oral Care:-
The oral care market can be segmented into toothpaste - 60 per cent;
toothpowder - 23 per cent; toothbrushes - 17 per cent. The total toothpaste
market is estimated to be around Rs. 3,500 Cr. The penetration level of
toothpowder/toothpaste in urban areas is three times that of rural areas. This
segment is dominated by Colgate-Palmolive with market share of ~49 per cent,
while HUL occupies second position with market share of ~30 per cent. In
toothpowders market, Colgate and Dabur are the major players. The oral care
market, es-pecially toothpastes, remains under penetrated in India with
penetration level ~50 per cent.
Food & Beverages
Food Segment :-
The foods category in FMCG is gaining popularity with a swing of launches by
HUL, ITC, Godrej, and others. This category has 18 major brands aggregating
Rs. 4,600 Cr. Nestle and Amul slug it out in the powders segment. The food
category has also seen innovations like softies in ice creams, ready to eat rice by
HUL and pizzas by both GCMMF and Godrej Pillsbury.
Tea :-
The major share of tea market is dominated by unorganized players. More than
50 per cent of the market share is capture by unorganized players. Leading
branded tea players are HUL and Tata Tea.
Coffee :-
The Indian beverage industry faces over supply in segments like coffee and tea.
However, more than 50 per cent of the market share is in unpacked or loose
form. The major players in this segment are Nestlé, HUL and Tata Tea.
Growth Prospect
Large Market
India has a population of more than 1.150 Billions which is just behind China.
According to the estimates, by 2030 India population will be around 1.450
Billion and will surpass China to become the World largest in terms of
population. FMCG Industry which is directly related to the population is
expected to maintain a robust growth rate.
Spending Pattern
An increase is spending pattern has been witnessed in Indian FMCG market.
There is an upward trend in urban as well as rural market and also an increase
in spending in organized retail sector. An increase in disposable income, of
household mainly because of in-crease in nuclear family where both the
husband and wife are earning, has leads to growth rate in FMCG goods.
Changing Profile and Mind Set of Consumer
People are becoming conscious about health and hygienic. There is a change in
the mind set of the Consumer and now looking at “Money for Value” rather
than “Value for Money”. We have seen willingness in consumers to move to
evolved products/ brands, because of changing lifestyles, rising disposable
income etc. Consumers are switching from economy to premium product even
we have witnessed a sharp increase in the sales of packaged water and water
purifier. Findings according to a recent survey by A. C. Nielsen shows about 71
per cent of Indian take notice of packaged goodsʹ labels containing nutritional
information compared to two years ago which was only 59 per cent.
Advantages to the Sector
Governmental Policy
Indian Government has enacted policies aimed at attaining international
competitiveness through lifting of the quantitative restrictions, reducing excise
duties, and automatic foreign in-vestment and food laws resulting in an
environment that fosters growth. 100 per cent ex-port oriented units can be set
up by government approval and use of foreign brand names is now freely
permitted.
Central & State Initiatives
Recently Government has announced a cut of 4 per cent in excise duty to fight
with the slowdown of the Economy. This announcement has a positive impact
on the industry. But the benefit from the 4 per cent reduction in excise duty is
not likely to be uniform across FMCG categories or players. The changes in
excise duty do not
impact cigarettes (ITC, Godfrey Phillips), biscuits (Britannia Industries, ITC) or
ready-to-eat foods, as these prod-cuts are either subject to specific duty or are
exempt from excise. Even players with manufacturing facilities located mainly
in tax-free zones will also not see material excise duty savings. Only large
FMCG-makers may be the key ones to bet and gain on excise cut.
Foreign Direct Investment (FDI)
Automatic investment approval (including foreign technology agreements
within specified norms), up to 100 per cent foreign equity or 100 per cent for
NRI and Overseas Corporate Bodies (OCBs) investment, is allowed for most of
the food processing sector except malted food, alcoholic beverages and those
reserved for small scale industries (SSI).
There is a continuous growth in net FDI Inflow. There is an increase of about
150 per cent in Net Inflow for Vegetable Oils & Vanaspati for the year 2008. 8
SECTOR
Market Opportunities
Vast Rural Market
Rural India accounts for more than 700 Million consumers, or ~70 per cent of
the Indian population and accounts for ~50 per cent of the total FMCG market.
The working rural population is approximately 400 Millions. And an average
citizen in rural India has less than half of the purchasing power as compare to
his urban counterpart. Still there is an untapped market and most of the FMCG
Companies are taking different steps to capture rural market share. The market
for FMCG products in rural India is estimated ~ 52 per cent and is projected to
touch ~ 60 per cent within a year. Hindustan Unilever Ltd is the largest player
in the industry and has the widest market coverage.
Export - “Leveraging the Cost Advantage”
Cheap labor and quality product & services have helped India to represent as a
cost ad-vantage over other Countries. Even the Government has offered zero
import duty on capital goods and raw material for 100% export oriented units.
Multi National Companies out-source its product requirements from its Indian
company to have a cost advantage. India is the largest producer of livestock,
milk, sugarcane, coconut, spices and cashew apart from being the second
largest producer of rice, wheat, fruits & vegetables. It adds a cost advantage as
well as easily available raw materials.
Sectoral Opportunities
Major Key Sectoral opportunities for Indian FMCG Sector are mentioned
below:
Dairy Based Products
India is the largest milk producer in the world, yet only around 15 per cent of
the milk is processed. The organized liquid milk business is in its infancy and
also has large long-term growth potential. Even investment opportunities exist
in value-added products like desserts, puddings etc.
Packaged Food
Only about 10-12 per cent of output is processed and consumed in packaged
form, thus highlighting the huge potential for expansion of this industry.
Oral Care
The oral care industry, especially toothpastes, remains under penetrated in India
with penetration rates around 50 per cent. With rise in per capita incomes and
awareness of oral hygiene, the growth potential is huge. Lower price and
smaller packs are also likely to drive potential up trading.
Beverages
Indian tea market is dominated by unorganized players. More than 50% of the
market share is capture by unorganized players highlighting high potential for
organized players.
COMPANY PROFILE
Vision
To be the most trusted and innovative provider of branded fresh fruits, vegetables and
processed food products. In achieving our Vision, we need to build a sustainable and scalable
business by:
• Building brands that ride on the ‘Freshness, Wellness & Convenience’ platforms
• Focusing on select products and consumer/customer segments which offer higher
potential for value-addition
• Focusing on select markets with a sharper focus on the domestic market
• Creating high impact on the society at large and our local environment in specific

The company is engaged in providing premium quality fresh produce to the markets
worldwide and promotes world class standards for agricultural practices, progressive farming
techniques, identification and adoption of appropriate technologies.

Mission
The mission is to be a dominant global player in the food industry. To offer consistently high
quality products and aim for value leadership in the fresh produce category. Cutting edge
product development, deployment of appropriate technology, close understanding of the
market trends and consumer needs are the pillars of success of Field fresh foods Pvt. Ltd.

Values
Empowerment
At FieldFresh opinions and decisions of others are respected.Back people are
encouraged to do their best.
Flexibility
Everybody at FieldFresh is willing to learn and adapt to the environment, partners and
customers evolving needs.
Entrepreneurship
They strive to change the status quo.They innovate with new ideas and energies with
a strong passion and entrepreneurial skills.
Transparency
Fieldfresh believes that they must work with honesty, truth and the inmate desire to
do well.

Impact
They are driven by the desire to create a meaningful difference in society.

Initiatives
• Field fresh foods Pvt. Ltd is making a sincere and committed attempt to bridge the
current gap between the vast inherent potential of the agri-horticulture sector with the
requirements of the world market.
• It has acquired 300 acres of farm land in Punjab which is the fulcrum point of R&D,
Information & knowledge dissemination and crop & varietals trials.
• The farm includes 42 acres of state-of-the-art protected cultivation including, poly-
houses, glass and green houses and net houses.
• The company aims to engage directly or indirectly over 1 lac people in its operations.
This workforce in turn will enhance social & economic benefits of the community at
large.
• Field fresh foods Pvt. Ltd has also partnered with one of India’s leading Agricultural
University, the PAU at Ludhiana, Punjab to share existing manpower resources,
employ PAU graduates and conduct periodic joint training & development
programmes.

Business Approach
Safe food, Quality processed food, good agricultural practices, environment safety,
fair trade practices and high employee welfare standards are the underpinnings of the
business approach.
Joint venture
Field fresh foods Pvt. Ltd is a venture between Bharti Enterprises, one of India’s leading
business groups with interests in telecom, agri business, insurance and Del Monte Foods
India Pvt. Ltd., owned by Del Monte Pacific Limited, which is engaged in the manufacturing
distribution and sales of processed fruits and vegetables products.
Bharti Enterprises, one of India’s leading business groups, and EL Rothschild Limited, on
27th September 2007 announced that it will induct Del Monte Pacific Limited as a strategic
partner in their joint venture with equity of 40%. Bharti will continue to hold 50% in the
company, with Rothschild staying in the company as a minority partner.

Field fresh foods Pvt. Ltd was incorporated with a focus on linking Indian fields with the
world. The company has been exporting fresh fruits and vegetables to key markets including
UK, the Middle East and Europe. The renewed focus of Field fresh foods Pvt. Ltd Ltd will
reflect the changing retail environment and move from just fresh produce to processing.
Given the growing opportunities in the Indian economy, Field fresh foods Pvt. Ltd Ltd plans
to enhance its focus through value added products in the domestic market. It will also evolve
a comprehensive strategy for serving the needs of the Business-to-Business segment. The
company will continue to cater to export markets.

Bharti Enterprises
Bharti Enterprises is one of India’s leading business groups with interests in telecom, agri
business, insurance and retail. Bharti has been a pioneering force in the telecom sector with
many firsts and innovations to its credit. Bharti Airtel Limited, a group company, is one of
India’s leading private sector providers of telecommunications services with an aggregate of
more than 60 million customers as of end of August ‘07, spanning mobile, fixed line,
broadband and enterprise services.. Bharti Teletech is the country’s largest manufacturer and
exporter of telephone terminals. Bharti has a joint venture with ELRo Holdings India Ltd and
Field fresh foods Pvt. Ltd Ltd - for global distribution of fresh fruits and vegetables. It also
has a joint venture - Bharti Wal-Mart Private Ltd. with Wal-Mart for wholesale cash-and-
carry and back-end supply chain management operations in India.
Del Monte Pacific Limited
Listed on the Main board of the Singapore Exchange, Del Monte Pacific Limited is a group
of companies engaged in the production, marketing and distribution of premium-branded
food and beverage products. The Group owns the Del Monte brand in the Philippines, where
it enjoys leading market shares for pineapple juice, juice drinks, processed pineapple, tropical
mixed fruits, tomato sauce, spaghetti sauce and tomato ketchup, and also markets products
under its second-tier brand. Presently, Del Monte Pacific also holds the exclusive rights to
produce and distribute food and beverage products under the Del Monte brand in the Indian
sub-continent. The Group owns Del Monte Foods India Private Limited which is engaged in
the manufacture, distribution and sales of processed fruit and vegetable products. Del Monte
Pacific also owns 100% of Abpak Company Ltd which holds 100% of Great Lakes. Great
Lakes is a premium fruit juice producer in China, which sells juices under the Great Lakes,
Ming Lang, Huanyan, Rouge Mont and Welch’s brands. Operating one of the world’s largest
fully integrated pineapple operations, the Group is the global low-cost producer of pineapple
and has long-term supply agreements with Del Monte trademark owners and licensees
around the world.

With its 20,000-hectare contiguous pineapple plantation in the Philippines, 700,000-ton


processing capacity and a port beside the Cannery, Del Monte Pacific operates the world’s
largest fully-integrated pineapple operation. It is proud of its long heritage of more than 80
years of pineapple growing and processing. It has long-term supply agreements with other
Del Monte trademark owners and licensees around the world.

Del Monte Pacific is 78.5%-owned by NutriAsia Pacific Ltd (NPL). NPL is owned by the
NutriAsia Group of Companies which is in turn majority-owned by the Campos family of the
Philippines. The NutriAsia Group is the market leader in the liquid condiments, specialty
sauces and cooking oil market in the Philippines. Its flagship brands, led by UFC, have more
than 80% market share in the local ketchup and hot chili sauce categories.
Key Competitors
• Dabur (Real Juices)
• PepsiCo (Tropicana Juices)
• Parle Agro (Frooti, Fizz & Saint Juice)
• Hindustan Unilever (Kissan Ketchup & Sauces)
• Nestle (Maggi Pasta, Tomato Ketchup & sauces)
• Heinz ( Ketchup and Sauces)
• Coca Cola (Maza & Maint Maid fruit Juice)
• Godrej (Jumpin fruit Juice)
• ITC (Pasta)
Figaro, Loreto, Fragata, Tify brand s in olive product category.

Management team at FieldFresh Foods Pvt. Ltd

Mr. Rakesh Bharti Mittal, Chairman


Mr. Rolando C. Gapud, Director
Mr. Luis F. Alejandro, Director
Mr. Joselito D. Campos, Director
Mr. Devendra Khanna, Director
Mr. Sanjay Nandrajog, Director

Corporate office Address


Field Fresh Foods Pvt. Ltd.
Golf View Corporate Towers,
6th Floor, Sector-42,
Gurgaon- 122001, Haryana (India)
Tel: 91-124-4276187
Fax : 91-124-4109390
Website: http://www.fieldfresh.in/

PRODUCT PROFILE
Introduction
FieldFresh has an exclusive range of international Del Monte products including fruit drinks,
packaged fruits, ketchup & sauces, and a range of Italian products. More than 100 years old,
Del Monte is one of the largest and best known food product brands globally.

The Joint Venture also announced plans to set up a Greenfield facility near Hosur to produce
a range of Food & Beverage products for the Indian market. The Joint Venture will make an
initial investment of about Rs. 100 crores towards setting up this facility, which is expected
to start operations in September 2010.

This is a significant milestone for the company as this makes the entry of company into the
processed food and beverage segments. India’s fast expanding economy, evolving consumer
needs, and the emergence of organized retail offer tremendous opportunities for growth. This
plan is to bring in significant investment to set up a modern production facility underlines the
commitment to the development of the processed foods sector in India and our intent to
emerge as a leading player.”

Del Monte, one of the most favored brands all across the world, introduced to the Indian
consumers two new mouth-watering sauce variants, ZINGO and TWANGO. The sauces
offer never-before tastes that are certain to take the land of the chutney by storm. The launch
of Del Monte’s new sauces comes after decades of any major product innovation in this
category.

Del Monte ZINGO offers a sweet and spicy surprise capturing the essence of far eastern
cuisine and is a blend of Red chilies, Red Bell Pepper, Garlic and Ginger creating an alluring
Asian taste. With only 29 kcal per serving (20g) and high in dietary fibre ZINGO is a
delicious and spicy treat.

Del Monte TWANGO is a tangy and fruity sauce that brings an unusual twist to regular
tomato based sauces. It offers a never-before combination of juicy and tangy pineapple with
sun kissed ripe tomatoes. With only 30 kcal per serving (20g) and a source of dietary fibre,
TWANGO is a delectable extravagance – a must try for all.
Both sauces can be used as dips and accompaniments for all popular Indian and western
snacks like Sandwiches, Samosas, Kebabs, Tofu Fritters, Pakoras, Omelette and Momos. The
added benefit is that both sauces can also be used for cooking and make excellent curry bases
for traditional Indian/Asian dishes such as crispy honey chilly potatoes and sweet and sour
prawns etc.

“With ZINGO and TWANGO, Brand Del Monte adds yet another incredible line of
products to its already popular ketchup category and its other highly successful ranges of
fruit drinks, packaged fruits and Italian products. The USP of the sauces is that they contain
fresh vegetable and fruit bits. This has delivered admirably on the brand promise of never-
before taste and innovation with these sauces.”

Del Monte ZINGO and TWANGO are available in attractively packed, convenient Easy
Squeeze bottles. Each bottle weighs 520g and is priced at Rs. 75/-. To encourage trials, Del
Monte will also offer ZINGO and TWANGO sachets to select outlets and institutional
clients.

Del Monte product range


The categories it has chosen to operate in sauces, juices, Italian cuisine and packaged fruit
add up to a market of Rs 4,000 crore, which is growing at 20 per cent per annum. The market
may be large but there are well-entrenched players in the business like Nestle, Hindustan
Unilever, ITC, Heinz, Parle Agro and Dabur. It won’t be easy for FieldFresh to snatch
market share from them.

Will that be good enough? The market for sauces is around Rs 900 crore in the country.
Nestle’s Maggi leads the pack with a market share of 41 per cent, followed by Hindustan
Unilever’s Kissan (26 per cent). The rest of the market is with Heinz, Cremica, Tops and
others. Most of these brands have a host of flavours developed specially for the Indian palate.
Maggi sauces are preferred for their superior taste, trusted for their high quality and
acknowledged for their innovative offerings like Hot & Sweet, Tomato Chilli, Oriental Chilli
Garlic and several others. Nestle has also come out with small packs, called Maggi Pichkoo,
which has extended the market to a whole new set of consumers.
Juices
If flavour is the differentiator for Del Monte sauces, packaging will differentiate Del Monte
juices. Instead of cartons, FieldFresh is selling its juices in aluminium cans. The fruit juice
market in the country, estimated at Rs 2,000 crore per annum, has three distinct sub-
categories: Fruit juice with pulp content of 80 per cent and more (Dabur’s Real, PepsiCo’s
Tropicana), nectar with 40 to 80 per cent pulp (Godrej’s Xs) and fruit drink with pulp of 40
per cent and below (Parle Agro’s Frooti, Godrej’s Jumpin, Coca-Cola’s Maaza). With 20 to
30 per cent pulp, Del Monte sells in the third category. FieldFreh Fruits Pvt. Ltd operate in
the segment which is refreshing and tasty. However, for a consumer, a juice is just a juice,
and he can hardly differentiate. The youth keeps looking for options that are different in
taste, and have a refreshment need as well as a nutritional essence. Of course, FieldFresh
hopes to score with its aluminium cans. They have brought these packs (aluminum cans) in
an Indianised version at quick-service restaurants and low-cost airlines.

Pasta
Del Monte has a whole family of Italian products after having studied the gap in the Indian
market. Most of the products olive oil, pasta and sauces are imported and sell Rs 500-600
crore in a year. Pasta market in India is emerging as the next-preferred healthy snack option.
“There is hardly any brand present here that offers authentic Italian pasta. Del Monte sells
authentic pasta, imported from Italy, in the retail market. FieldFresh will continue to launch
pasta stock-keeping units of the same product type, but in different shapes and varied
measurements soon. Del Monte also offers Spanish olives, whether green or black, pitted or
stuffed or sliced. Its extra virgin olive oil is a healthier alternative as a cooking medium, and
comes in PET break-resistant bottles in 1 litre, 500 ml and 250 ml.

Pasta is not altogether new to the Indian market as sometime back Barilla Pasta, made from
100 per cent durum wheat, came to India through a strategic marketing tie-up with RR
Oomerbhoy. There are also a couple of other imported brands from south-east Asia which are
selling in India. Then ITC’s Sunfeast portfolio was expanded in early 2005 to include
snacking options, pasta being one, besides Aditya Birla Retail’s Feasters. Nestle (Maggi
Pazzta) and ITC (Sunfeast Pasta) have also launched instant pasta. Market estimates suggest
that instant pasta is around 5 per cent of the Rs 1,100-crore market for instant noodles. Some
feel that the real growth opportunities are in instant pasta.

Apart from B2C, FieldFresh also does B2B sales. It sells fresh and canned fruit, penne pasta,
snack dressing, mango pulp, tomato paste, jalapeno, fruit cocktail and whole corn kernels to
2,200 hotels, restaurants, bakeries and so on in the country.

 Del Monte Whole Kernel


“Del Monte Whole Kernel Corn picked and packed at the right stage of Maturity to capture
its characteristic sweet taste and flavor”
Convenience
Suitable for most cuisines & desserts as it has no added flavors, easy to carry & store. No
need to refrigerate until open. No preparation time, just open the can and it’s ready to use.
This comes in 420 gram Tin packs of Rs. 55 each.
Health Benefits
Good source of energy and has a rich blend of vitamins and minerals. It is a rich in fiber.

 Extra Virgin Olive Oil


Del Monte Extra Virgin Olive Oil, also called liquid gold, comes from the cold pressing of
olives. When consumed in recommended amounts, it can do wonders for overall health and
wellbeing!
Convenience
Extra Virgin Olive Oil is packed in easy pour, unbreakable bottles, available in 3 convenient
pack sizes of 1 liter, 500ml and 250ml of Rs. 540, 290 and 150 respectively.
Health Benefits:
Good source of MUFA and rich source of polyphenols which are useful in various cancers
like colon cancers.
 Four Seasons
Del Monte Four Seasons, a unique and delectable fruit drink that encompasses the goodness
of fruits from all four seasons. A refreshing blend of pineapple, mango, orange and guava to
tantalize your taste buds!
Convenience
A unique blend of fruits from different seasons available in trendy cans of 240ml for Rs. 25,
easy to store and carry.
Health Benefits
Naturally fat free, rich in antioxidants and rich source of vitamin A and C.

 Del Monte Fiesta Fruit


Del Monte Fiesta Fruit Cocktail is a delightful combination of juicy and crunchy fruits add a
burst of flavor to your everyday dishes!
Convenience
Ready to use and eat and easy to carry and store. No need to refrigerate until open.
Convenient family pack sizes of 836 grams and 439 grams of Rs. 85 and 55 respectively. No
hassles of sorting, washing, peeling, coring and slicing.
Health Benefits
Naturally fat free. Rich in antioxidants, vitamin A, C and has photochemical which prevent
certain cancers.

 Del Monte Olives


Del Monte Olives have excellent flavor, texture and color. They come from Spain; where
weather, soil and cultivation expertise results in the production of quality olives. Olives can
be used in any recipe, making them delicious and healthy too!
Convenience
Read to use and eat and easy to carry and store. Convenient pack sizes of 450 grams of Rs
135-155 each.
Health Benefits
Good source of MUFA and rich in Vitamin E.
 Del Monte Authentic Italian Gourmet Pasta
An ideal meal time delicacy, pasta goes well with most Meats & Vegetables and tastes best
with easy to prepare sauces. Del Monte Authentic Italian Gourmet Pasta is made with durum
wheat semolina, which is best, suited to high quality dry pasta.
Convenience
Easy to carry and store, convenient family pack size of 500 grams of Rs. 100-125. There are
five varieties of Pasta, they are Spaghetti (Rs. 100), Penne Rigate(Rs. 105), Spirali(Rs. 115),
Chefferi Rigati (Rs. 105) and Spirali Tricolor(Rs. 125)
Health Benefits
Zero Tran’s fat and good source of energy.

 Del Monte Pineapple Fruit Drink


Del Monte Pineapple Fruit Drink, a delicious fruit drink with refreshing real pineapple pulp
and juice in every sip & bite!
Convenience
Available in trendy cans of 240ml for Rs. 25, easy to store and carry
Health Benefits
Naturally fat free, Good source of vitamin C and Rich in antioxidants. Excellent source of the
vitamin B1 aka thiamine.

 Del Monte Pineapple Orange Fruit Drink


Del Monte Pineapple orange fruit drink blends the goodness of pineapple and orange to
revitalize you with every sip. Its refreshing taste is delectable and it’s naturally fat-free too!
Convenience
Available in trendy cans of 240ml for Rs. 25, easy to store and carry
Health Benefits
Naturally fat free, good source of vitamin C, Rich in antioxidants and Excellent source of the
vitamin B1 (thiamine)
 Del Monte Pineapple Slices
Del Monte Pineapple slices are high grade ripened pineapples handpicked, cut and packed
within 24 hours.
Convenience
No hassles of washing, sorting, peeling, and slicing. Easy to carry and store. Convenient
family packs sizes of 836 gram and 439 gram cans available for Rs. 85 and 55 respectively.
Health Benefits
Naturally fat free, it has no artificial preservatives. Good source of vitamin C and rich in
antioxidants. Excellent source of the vitamin B1 (thiamine) and has phytochemicals which
prevent certain cancers.

 Del Monte Pineapple Tidbits


Del Monte Fresh Cut Pineapple Tidbits come from high grade ripened pineapple.. Each
pineapple is hand-picked, cut and packed on the same day, to lock in sweet taste, freshness
and nutrients to offer the best quality product!
Convenience
Regular cut tidbits in uniform size, ready to eat. Easy to carry cans available in 836 gram can
of Rs. 80. Minimizes labor time, and has no hassles of sorting, washing, peeling& coring.
Health Benefits
No artificial preservatives, naturally fat free. It has phyto chemicals and antioxidants that
prevent certain cancers. This is a good source of vitamins like B1 (thiamine) and C.

 Del Monte Premium Pitted Prunes


Del Monte Premium Pitted Prunes, a ready-to-eat power snack from California. Consumed in
recommended amounts, Prunes offer a wide range of health benefits for a healthier you!
Convenience
Re-sealable zipper bag of 340 gram is available for Rs. 180. Re-sealable zipper bag ensures
freshness. These are ready to use and eat.
Health Benefits
Naturally fat free, no added sugar. This is rich in dietary fiber and is excellent source of
phytonutrients and antioxidants. This is a natural laxative and is rich in potassium which
maintains healthy eyes, hair, skin and nails.

 Del Monte Tomato Chilly Sauce


Del Monte Tomato Chilly Sauce is a tangy and pungent sauce made with high quality tomato
paste with a hint of red chillies, matured in brine. Sure to give any meal an added kick!
Convenience
This is ready to use and store. This is available in convenient pack sizes.
Health Benefits
Good source of Lycopene and is rich in vitamin C

 Del Monte Tomato Ketchup


Del Monte Tomato Ketchup, made from high quality tomato paste and secret blend of spices
& natural fragrant oils. Wholesome, rich taste and flavor, guaranteed!
Convenience
Available in easy squeeze 520 gram bottle of Rs. 65 and in 10 g sachets of Rs. 1.25 - ideal in
takeaways & packed meals for office, school Tiffin’s and picnics. Tomato ketchup is also
available in 1 kg and 200 gram glass bottle of Rs. 97 and Rs. 33 respectively.
Health Benefits
Good source of Lycopene and rich in vitamin C.

 Del Monte Twango


Del Monte TWANGO is a tangy and fruity sauce specially aimed at the younger audiences,
and brings a twist to the tomato taste with a splash of the goodness of pineapple.
Convenience
Available in easy squeeze 520 gram bottles of Rs. 75 and in sachet of Rs. 1.25
Health Benefits
This is delicious blend of fruit and vegetable. This is a Source of lycopene. Naturally
cholesterol & Fat free.
 Del Monte Zingo
Del Monte ZINGO offers the essence of far eastern taste with a sweet and spicy blend of Red
chillies, Red Bell Pepper, Garlic and Ginger. With only 36 kcal per serving (25g), real
chopped vegetables content, it is a delicious treat for all.
Convenience
Available in easy squeeze 520 gram bottle of Rs. 75 and sachet of Rs. 1.25
Health Benefits
This is high in Dietary Fiber and naturally cholesterol free.
BUSINESS QUALITY OBJECTIVES

Quality Excellence at FieldFresh


FieldFresh ensures best-in-class facilities, business practices and quality standards through
technological innovations, international quality management systems and food safety
initiatives. Our Quality Management System (QMS) operates on
• Right First Time
• Zero Tolerance

The above is achieved through critical interventions in processes wherever applicable, so that
only top-class quality products reach our end consumers. To pave the way in farming
practices, the company has complied with Global GAP guidelines not only in company
managed farms but across all partner farms. Our growing partners are spread across the
following states:
• Punjab - Baby Corn, French Peas
• Maharashtra - Sweet Corn & Baby Corn
• Gujarat and Andhra Pradesh – Mangoes

State-of-the-art laboratory facilitates physical, chemical and microbiological analysis of the


raw materials and packaging materials through the entire manufacturing cycle. Continuous
focus on packaging development and innovative solutions has enabled FieldFresh to meet the
superior packaging requirement of our discerning customers. At FieldFresh, food safety and
consumer health is the top most priority. This is clearly reflected in the manufacturing
facility and packhouse being certified under:
• Food Safety Management Systems (FSMS) (ISO:22000:2005)
• BRC – British Retail Consortium

Environment Health & Safety (EHS) is an integral part of FieldFresh business practices.
Focus on EHS is driven via
• Process Mapping
• Regulatory and Food Safety Audits
• Reviews of Certifications
Agri Centre Of Excellence (ACE)
FieldFresh Agri Centre OF Excellence (ACE) at Ladhowal, Ludhiana, Punjab was
inaugurated by Dr. Manmohan Singh, Hon’ble Prime Minister of India on 27th September,
2006. ACE comprises of 300 acres of farming, developed for open and protected cultivation.

The activities that have gone into making ACE truly a centre of excellence is:
• Partner Farming
• Farmer Training
• Open Cultivation
• Crop Development
• 132 acres of Micro Irrigation
• 42 acres of Spanish designed protected cultivation
- Bell Peppers and Cherry Tomatoes grown in Glass Houses
- Chilly Nursery in Green Houses
- Cauliflowers in Net Houses
• 24 x 7 technical supports to our partner farmers.

A state-of-the-art processing facility and pack house has been set up with vegetable
processing capacity of over 250 tons and a cold-storage capacity of 500 metric tons built over
7500 meters. The facility takes pride in the following certifications:
• GLOBALGAP Certified Operations
• ISO 22000 Certified Pack house
• BRC (British Retail Consortium) Certification for the Pack house
Figure 1.3 Rigid Quality control at FieldFresh
ACE, under a tie-up with the Punjab Agricultural University (PAU) has hired over 40
graduates and post graduates for Research and Development work which is an ongoing
endeavor towards achieving farming excellence.
ORGANIZATIONAL STRUCTURE
Introduction
A key issue in accomplishing the goals identified in the planning process is structuring the
work of the organization. Organizations are group of people, with ideas and resources,
working toward common goals. The purpose of the organizing function is to make the best
use of the organizations resources to achieve organizational goals. Organizational structure is
the formal decision making framework by which job tasks are divided, grouped, and
coordinated. Formalization is an important aspect of structure. It is the extent to which the
unit of the organization is explicitly defined and its policies, procedures, and goals are clearly
stated. It is the official organizational structure conceived and built by top management. The
formal organization can be seen and represented in chart form .an organization chart displays
the organizational structure and shows job titles , lines of authority and relationship between
departments.

Types of Organization Structure


I. Functional structure
Under the functional type of organization, all identical activities are grouped
together under one functional department. Each functional department is
managed by an executive who is a specialist in his own field. There may be a
separate department based on important functions such as finance, marketing,
personnel.

II. Divisional structure


In a divisional organization, corporate divisions operate as relatively autonomous
businesses under the larger corporate umbrella. In a conglomerate organization,
divisions maybe unrelated. Divisional structures are made up of self-contained
strategic business units that each produces a single product. Functional
departments accomplish division goals. A weakness however, is the tendency to
duplicate activities among divisions.
III. Matrix Structure
In a matrix organization, teams are formed and team members report to two or
more managers. Matrix structure utilizes functional and divisional chains of
command simultaneously in the same part of the organization, commonly for
one-of-a-kind project. It is used to develop a new product, to ensure the
continuing success of a product to which several departments directly contribute,
and to solve a difficult problem. By superimposing a project structure upon the
functional structure, a matrix organization is formed that allows the organization
to take advantage of new opportunities. This structure assigns specialists from
different functional departments to work on one or more projects being led by
project manager.

Patterns of Authority
The delegation of authority creates a chain of command, the formal channel that defines the
lines of authority from the top to the bottom of an organization. The chain of command
consists of a series of relationships from the highest position in the organization to the
lowest. The chain of command specifies a clear reporting relationship for each person in the
organization and should be followed in both downward and upward communication.
Following the chain of command enables each new employee, no matter what his or her
position, to know exactly for whom and to whom he or she is responsible.

When designing an organizational structure, managers must consider the distribution of


authority. Defined simply, authority is the organizationally sanctioned right to make a
decision. Authority can be distributed throughout an organization or held in the hands of a
few select employees. Decentralization is the process of distributing authority throughout an
organization. In a decentralized organization, an organization member has the right to make a
decision without obtaining approval from a higher-level manager.

In recent years, as organizations have expanded, decentralization has become a more frequent
style of operation. Decentralization has several advantages. Managers are encouraged to
develop decision-making skills, which help them advance in their careers. The autonomy
afforded by this style of operation also increases job satisfaction and motivation.
Span of Control
Span of control refers to the number of people who report to one manager or supervisor. A
wide span of control results in a flat organization— that is, a large number of employees
reporting to one supervisor. A narrow span of control results in a tall organization, in which a
small number of employees report to a supervisor, necessitating a larger number of
supervisors. No formula exists for determining the ideal span of control. The following
factors determine the most appropriate span of control: task similarity, training and
professionalism, task certainty, frequency of interaction, task integration, and physical
dispersion.

Figure 1.4 showing Span of Control: (a) Wide Span of Control (flat organization); (b)
Narrow Span of Control (tall organization)

When a large number of employees perform similar tasks, the span of control can be
increased. When the employees perform very different tasks, the supervisor must give each
subordinate more individual attention in order to keep in touch with the different types of
tasks; this requires a narrower span of control. Task certainty refers to the predictability of a
task. Routine tasks allow management to devise standard procedures for subordinates to
follow, minimizing questions about the job and widening the span of control. On the other
hand, close supervision is called for when tasks are ambiguous and uncertainty is great.
Organizational Structure of FieldFresh Foods Pvt. Ltd

CEO

COO

VP
VP VP
Productio VP HR
Marketing Finance
n
National
sales
Manager

Regional Regional Regional Regional


sales sales sales sales
Manager Manager Manager Manager
North South East West
ASM ASM ASM
TN & Andhr ASM Food Senior
Keral Karnat Service Finance
a Executive
a Prade aka s South Marketin
sh g South
Rest of Senior
Bangalor Karnata Executive
ka Finance
e

TSM TSM Senior


General Modern Executiv
Trade Trade e

Six Five Five


Business Business Business
Developm Developm Developm
ent ent ent
Executive Executive Executive
s s s

Figure 2.2 Organizational Structure of FieldFresh


Summary:
Mr. Sanjay Nandrajog, CEO, FieldFresh Foods Pvt Ltd is heading top level position in all
departments in the organization. The organization structure fluctuates based on the
availability of staff. There will be different assistant managers in the middle level positions in
sales & marketing division to look after different segments like food services. The sales
executives are the lower level position in the marketing division.

The organization structure reflects FieldFresh's strategic intent to lead, build & grow in
businesses that make a positive difference to the lives of people. The structure strengthens
empowerment & accountability for business, thereby enhancing the existing high degree of
professionalism in the group. Bharti Enterprises will be the strategic architect of all functions
of FieldFresh and will provide overall direction and macro strategies. Responsibility for
business strategy, operations & its results will reside with the business heads of the
companies with Bharti Enterprises having a supervisory role.

Bharti Enterprises will also be responsible for evaluating new business opportunities,
Mergers & Acquisitions and Strategic alliances for the group. In addition, it will ensure a
high quality pipeline of top leadership talent and be the custodian of Bharti’s brand values
and business interests.

The Group Lead Directors have been assigned specific areas and will review the performance
of the respective businesses, maintain relationships with joint venture partners and provide
all necessary assistance from the group level, including funding, external relations etc.
FUNCTIONING OF DEPARTMENTS
Human Resource Department
Introduction
Human resources department is the important department which is very essential for the
betterment of the organization. For this sugar organization, a little bit differences in the
scope, approach in HR concept is required, because here people think differently and expect
differently, around 80 per managers spend time in handling of human resources. A very
common problem always exist is conflict in intra-department or in worker and management,
so HRM play as a tool to resolve this problem efficiently.

Human resource department is playing a very crucial role in the organization and it is helping
out to carry out the all the functions in the organization effectively. In FieldFresh Foods Pvt.
Ltd department heads will forecast man power requirement and send the report containing
detailed information regarding the required number of candidates, qualification required. The
report will be sent to the HR department. Issue is discussed with the management and
decision is taken after a detailed discussion. If the requirement of human resources is
confirmed then the HR department will take proper steps.

Fieldfresh recognizes that its people are the key to its continued expansion and growth.
Therefore, the Company puts a great deal of emphasis on talent acquisition, development,
retention and motivation. On the acquisition front, the company has a well-developed
Programme, which is a cross-departmental training programme designed for new recruits,
and ensures a regular talent flow within the company. On the training and development front,
company has spent considerable time in enhancing skills of its sales force.

OBJECTIVES
• To recruit quality personnel & to provide necessary training and development etc
• To poster commitment for the individuals to the success of the company through a
quality orientation in their performance and that of the whole organization
To utilize people to their full capacity by providing them meaningful jobs, tasks,
responsibilities and recognition & uplift the moral of employees
• To encourage willingness to operate flexibly in the interests of the adaptive
organization and the pursuit of excellence
FUNCTIONS
Recruitment
A fresher to the company is appointed on probation for 6 months from the date of joining.
The period of probation may be decreased or increased at the discretion of the competent
authority.

Target setting and performance appraisal


The performance appraisal of an employee takes place every year during the month of
March, where in the individual discuss with his superior about the targets, job plan, areas of
training and development. Criterion for performance appraisal is as follows:
• Individual Task outcomes
• Process
• Traits and Behaviors of individuals related to jobs/performance.

Promotion and transfer


In determining an employee’s eligibility for promotion or transfer the company shall look
into, but not limited to, the following criteria
• Experience & Past performance
• Ability to perform the essential function of the job
• Educational background
• Attendance record over the last 12 months
Training and development
Based on the performance appraisal each year the training need analysis is done by the HR
department. The needs are addressed by conducting soft skills and functional training to
enhance the efficiency level of individuals.
Top management Frames policy of training
Personnel Department Plants establishes and evaluate programme
Supervisors Implement and apply training programme
Employees Provides feedback, revision and suggestions.
Motivational Activities
Motivating the employees to make them perform their better is one of the major functions in
the performed here. Awarding the best performers of the week in each section of the
departments is one of the best motivating factors. It helps in motivating the employees in
operational level and managerial level.

Human Resources Development


Human resource development (HRD) is phenomenal for this Industry. HRD deals with up
gradation of skills for labours and executives, planning and allocation of work, monitoring
and assessment of performance. One of the most important tasks is upgrading the skills and
knowledge of the human resource from time to time. This up gradation is done through
training and workshop/seminars. HRD activities result in increased productivity, reduced cost
and wastage, rightsizing of labour and staffs at the organization, organizational stability and
flexibility to adapt to future changes. At the managerial level different developmental
programs are scheduled and compulsorily undertaken.

Referral policy
In FieldFresh Foods Pvt. Ltd all employees act as a Brand Ambassadors of the organization
who plays a vital role by spreading positive word of mouth about the company, recognizing
positive talent and promoting them so that the company can invest in good talent and in turn
they can contribute to the organization
Work culture at FieldFresh Foods Pvt. Ltd
Friendly & formal work culture founded on principles of mutual respect co-operation, trust &
human values.
• An opportunity to satisfy your economic needs o consistent with the prevalent
business environment.
• A performance driven work culture and open to new ideas and suggestions from all
Team members.

Career path for FieldFresh Foods Pvt. Ltd Employees


• Fast paced enriching career with exposure to best business practices
• A chance to be at the forefront of using cutting edge technologies that redefine
business in today’s markets.
• Excellent compensation & opportunities for growth/promotion based on merit
opportunities for training recreation & social interaction.
• Progressive HR policies with an open door approach & proactive processes to
maintain high morale.

Opportunities
• They are committed people, they work towards creating an environment in which
employees can perform their best and thus provide quality service, service that is
customer oriented.
• They Enable Encourage and Empower Employees to learn, look for the following
attributes in individuals when they hire: Communication, Teamwork, Quality
Consciousness, Customer Focus and Results Orientation!
MARKETING DEPARTMENT
Introduction
Marketing is the link between society’s material requirements and its economic patterns to
the response to the product, price, promotion and physical distribution and its main
component’s.

The distribution is the key link between the production and marketing function. The
distribution system helps the manufacturer to reach the customers in earliest possible time;
this system begins with manufacturing of the product and ends in the hands of customer,
giving his satisfaction. Effective distribution helps every organization to achieve maximum
efficiency with achievable targets, it enhances profit maximization goals.

The distribution planning involves the decision making on various areas like, warehousing,
plan location, inventory level, and transportation facilities that are designed to supply product
to the customer.

OBJECTIVES
• To provide support to all its sales departments, promotional activities
• Customer satisfaction is primary objective of FieldFresh Foods Pvt. Ltd.
• To develop an intelligence in appreciation of modern changes.
• To provide guiding polices regarding marketing procedure and their implementation.
• To analyze the shortcoming in the existing pattern of marketing.
• To enable successful distribution of the products.

FUNCTIONS
• Providing marketing material
• Enabling new branch setup
• Events/stalls conducted by branches
• Occasions like New year, Diwali and Budget
• Market commentary and Research reports
Providing Marketing Material
Marketing Materials like Flyers, promos, brochures, paper inserts, brochure holders etc, are
handled marketing department as and when required. The requirement can be for re-printing
the old material or designing and printing new material.
The task includes,
• Content writing for material
• Getting the design from agency
• Collating material requirements from regions
• Negotiating for price and getting the material printed

Customer satisfaction
Whether the buyer is satisfied after purchase depends on the offer’s performance in relation
to the buyer’s expectations. In general satisfaction is person’s feeling of pleasure or
disappointment resulting from comparing a product perceived performance in relation to
his/her expectations.

Customer satisfaction is a function of perceived performance of expectation, if the


performance falls short of expectations the customer is dissatisfied. If the performance
matches the expectations, the customer is satisfied. If the performance exceeds expectations
the customer is highly satisfied or delighted.

• Multi product offering across different product category driven by research


• Customer centric approach and have customers to move up the value chain
• Effectively use technology to segment customers
• Extend presence in international markets.
Promotional Strategies
Promotion is a single element of and advertising campaign. It is a collection of incentive
tools, mostly short term, designed to stimulate quicker or greater purchase of particular
products or services by consumers or the trade, it might be a short-term price reduction,
contest or sweepstakes.

Promotion is a part of 4Ps of marketing business strategies, which is widely used by the
companies to inform, influence, or persuade existing and potential customer about the
company’s product or services, Marketing itself combines a broad range of business
activities, where marketing mixes helps the companies a broad range of business activities,
where marketing mix helps companies to achieve its objectives and total customer
satisfaction.

FieldFresh hopes to rev up the excitement at the youth hangouts with its on-ground activity,
the Del Monte Legend Brigade. The activation that started during mid-June will travel to
metros and mini-metros where the winner will receive a custom-made bike worth Rs
200,000. Besides, an online biker game is on at its microsite, www.worldfoody.com. Anyone
in India can participate in the online game and experience the thrill of biking. This initiative
aims to popularise the range of Del Monte fruit drinks in pineapple, four seasons, pineapple-
orange and the newly-launched green apple and orange flavours.

Sales promotion
In Specific sense sales promotion includes those sales activities that supplement both
personal selling and advertising and coordinate them not in an ordinary routine to make them
effective. Recently as an initiative to promote the products of the company, they have
recently hired Shafali Shah as a brand ambassador. The company also tied up with ‘Gladrags
Mrs India’ as a brand promotion initiative recently
FINANCE DEPARTMENT
Introduction
Finance is the lifeblood of any business it is concerned with the activation of funds and wide
application on the funds. The success of a business lies with the effective management of
finance in the company. Finance management is that managerial activity, which is consumed
with the planning and controlling of the firm’s financial resources.
It is the most important department in which most of the functions are carried out such as
accounting, planning, mobilization and effective utilization of funds.

OBJECTIVES
• Dealing with Banks and finance institutions.
• To monitor the budget and budgetary control.
• Monitoring the funds, collection and payments.
• Finance planning and mobilization of cash.
• Controlling inflow and outflow of cash.
• To exercise cost control and cost reduction techniques.
• To see that financial interest of the company.
• To protect the financial interest of the company.
• It helps in achieving the business results profitably.
 Waste management.

FUNCTIONS
• Allocation of funds
• Rising of funds
• Profit planning
• Book keeping and accounting
• Financial control
• Preparation of financial statement
.PRODUCTION AND OPERATION DEPARTMENT
Introduction
The production function of an organization is that which produces the organization products.
In some organization the product is physical goods while in others it is a service.

The production function includes conversion process, some resources input into the process;
the output’s resulting from the conversion of input’s and information feedback about the
activities in the productions function. Once goods and services are produced they are
converted into cash to acquire more resources to keep the conversion process alive.

The rapid change in technology and globalization of market are putting pressures on
industries to be comparative for their survival and growth. Quality, reliability, cost.
Productive and delivery schedule have become the watchwords of industries. Thus
manufacturing has become an important strategic issue in the current techno-economic
scenario. Organizations are required to plan executive and control the operations strategically
to meet the customer requirements.

Objectivity of Production Management


The objectives of production management can be stated as to manufacture goods and / or
service of right quality at the pre-determined time and pre-established cost object.
• Right quality
• Right quantity
• Pre-determined cost
• Pre-determined time.

Important Functions of Production System


• Production is an organized activity and it as specific goals and objectives to achieve.
• Production system is sub system of large organization.
• Production system transformers various inputs (Men, Machine, Material, etc ) into
useful out puts (Goals and services)
• There exists a feedback system, which helps to take steps to improve the performance
of the productivity system.
Scope and Objective of Production Management
Production management objectives are aimed at satisfying the needs of the customers though
offering organizational product and services. The scope of the production management can
be considered from the point of view of both strategic and operational level decisions
affecting them.

The strategic level decision ate mainly concerned with the design of the product and
production system, which have long-term implication. They are mainly concerned with
planning and control of production activities. The scope and activity at the operational level
are.

• Production planning
• Production control
• Other activities include inventory control maintenance and replacement, cost
reduction and cost control, work system design.

All the Del Monte products is being imported from outside. Presently there is no production
facility for Del Monte products in India. In India only fresh fruits and vegetables are being
packed for export. Fieldfresh Fruits Pvt. Ltd is all set to start processing unit in Housur Tamil
Nadu, in September 2010. This will produce the company’s entire functional processed
foods’ range of canned juices, sauces, mayonnaise and mustard. It will also take care of the
production of polyethylene terephthalate (PET) bottles for their fruit juices, which it will be
introducing in India for the first time. The company currently imports the entire product line
and the import duty on such products is 37 per cent.
SWOT Analysis
Introduction:
SWOT analysis is a simple framework for generating strategic alternatives from a situation
analysis. It is applicable to either the corporate level or the business unit level and frequently
appears in marketing plans. SWOT (sometimes referred to as TOWS) stands for Strengths,
Weaknesses, Opportunities, and Threats. The SWOT framework was described in the late
1960's by Edmund P. Learned, C. Roland Christiansen, Kenneth Andrews, and William D.
Guth in Business Policy, Text and Cases (Homewood, IL: Irwin, 1969). The General Electric
Growth Council used this form of analysis in the 1980's. Because it concentrates on the
issues that potentially have the most impact, the SWOT analysis is useful when a very
limited amount of time is available to address a complex strategic situation. The following
diagram shows how a SWOT analysis fits into a strategic situation analysis.

Situation Analysis

Internal External
Analysis Analysis

Weaknes Opportunity
Strengths Threats
s
Figure 4.1 Situational Analysis
The internal and external situation analysis can produce a large amount of information, much
of which may not be highly relevant. The SWOT analysis can serve as an interpretative filter
to reduce the information to a manageable quantity of key issues. The SWOT analysis
classifies the internal aspects of the company as strengths or weaknesses and the external
situational factors as opportunities or threats. Strengths can serve as a foundation for building
a competitive advantage, and weaknesses may hinder it. By understanding these four aspects
of its situation, a firm can better leverage its strengths, correct its weaknesses, capitalize on
golden opportunities, and deter potentially devastating threats.
Internal Analysis
The internal analysis is a comprehensive evaluation of the internal environment's potential
strengths and weaknesses. Factors should be evaluated across the organization in areas such
as:
• Company culture
• Company image
• Organizational structure
• Key staff
• Access to natural resources
• Position on the experience curve
• Operational capacity and efficiency
• Brand awareness
• Market share
• Financial resources
• Exclusive contracts
• Patents and trade secrets
The SWOT analysis summarizes the internal factors of the firm as a list of strengths and
weaknesses.
External Analysis
An opportunity is the chance to introduce a new product or service that can generate superior
returns. Opportunities can arise when changes occur in the external environment. Many of
these changes can be perceived as threats to the market position of existing products and may
necessitate a change in product specifications or the development of new products in order
for the firm to remain competitive. Changes in the external environment may be related to
• Customers
• Competitors
• Market trends
• Suppliers
• Partners
• Social changes
• New technology
• Economic environment
• Political and regulatory environment
The last four items in the above list are macro-environmental variables, and are addressed in
a PEST Analysis. The SWOT analysis summarizes the external environmental factors as a
list of opportunities and threats.

SWOT Analysis Limitations


While useful for reducing a large quantity of situational factors into a more manageable
profile, the SWOT framework has a tendency to oversimplify the situation by classifying the
firm's environmental factors into categories in which they may not always fit. The
classification of some factors as strengths or weaknesses, or as opportunities or threats is
somewhat arbitrary. For example, a particular company culture can be either strength or a
weakness. A technological change can be a either a threat or an opportunity. Perhaps what is
more important than the superficial classification of these factors is the firm's awareness of
them and its development of a strategic plan to use them to its advantage.

SWOT Analysis of Field fresh foods Pvt. Ltd


Strengths
The strengths of a business or organization are positive elements, something they do well and
is under their control. The strength of a company or the group and value to it, and can be
what gives it the edge in some areas over the competitors. The following will outline main
strength of Field fresh foods Pvt. Ltd.
• Del Monte as company is operating since 1892 successfully, so it has got a very
strong customer loyalty.
• Better produce quality & consistency as compared to other producers
• Wide product range
• Competitive prices as compared to other producers
• Only leading baby corn processor in India.
• Field fresh foods Pvt. Ltd have an international operation as it is exporting packaged
Fruits and vegetables.
• High quality products are a vital strength, helping to ensure customer return to Del
Monte.
Weaknesses
Weaknesses of a company or organization are things that need to be improved to perform
better, which are under their control. Weaknesses are also things that place behind
competitors, or stop you being meet objectives. This section will present main weaknesses of
Field fresh foods Pvt. Ltd.
• Company lacks behind in advertising strategy. The company is not much focused
about advertising its products compare to its competitors.
• Online presence is vital for success these days, and lack of one is a limitation for
Field fresh foods Pvt. Ltd.
• FieldFresh foods Pvt. Ltd have some line of products of Olives and Pasta which is
mainly to cater the niche market hence the profitability is low.
• FieldFresh Foods has 14,000-15,000 general outlets and about 1,000 outlets in
modern trade. But the company has no immediate plans to enter the rural markets.
Opportunities
Opportunities are the external changes, trends or needs that could enhance the business or
organizations strategic position, or which could of a benefit to them. This section will outline
opportunities that Field fresh foods Pvt. Ltd Ltd is currently facing.
• Migration to niche and value added segments
• Rising income levels i.e. increase in the purchasing power of the consumers.
• Large domestic market- a population of over one billion.
• India faces severe post harvest loss of fresh fruits and vegetables every year. So there
is a great scope in this field to reduce post harvest loses.
• Projected increase in demand higher than supply
Threats
• High price of certain category of products which may not be affordable for all class of
people.
• Competition from established players, such as PepsiCo, Hindustan Lever and
homegrown Dabur.
• Heinz and Smith & Jones are trying to capture the market.
• The recent trend of price reduction by MNCs could be a major threat to the company,
as Bharti Del Mote is following quality based pricing strategy.
CORPORATE SOCIAL RESPONSIBILITY
Introduction
Corporate Social Responsibility is the continuing commitment by business to behave
ethically and contribute to economic development while improving the quality of life of the
workforce and their families as well as of the local community and society at large. It
respects cultural differences and finds the business opportunities in building the skills of
employees, the community and the government.

CSR is much more focused on operating the core business in a socially responsible way,
complemented by investment in communities for solid business case reasons. Personally, I
believe this model is more sustainable because:

1. Social responsibility becomes an integral part of the wealth creation process - which
if managed properly should enhance the competitiveness of business and maximize
the value of wealth creation to society.
2. When times get hard, there is the incentive to practice CSR more and better - if it is a
philanthropic exercise which is peripheral to the main business, it will always be the
first thing to go when push comes to shove.
Companies need to answer to two aspects of their operations.
1. The quality of their management both in terms of people and processes (the
inner circle).
2. The nature and quantity of their impact on society in the various areas.
Outside stakeholders are taking an increasing interest in the activity of the company. Most
look to the outer circle - what the company has actually done, good or bad, in terms of its
products and services, in terms of its impact on the environment and on local communities,
or in how it treats and develops its workforce. Out of the various stakeholders, it is financial
analysts who are predominantly focused - as well as past financial performance - on quality
of management as an indicator of likely future performance.

But as with any process based on the collective activities of communities of human beings
(as companies are) there is no "one size fits all". In different countries, there will be different
priorities, and values that will shape how business act. And even the observations above are
changing over time. The US has growing numbers of people looking towards core business
issues.
CSR at FieldFresh Foods Pvt. Ltd:
At FieldFresh Foods Pvt. Ltd. business strategies is aligned with greater socio-economic
goals.
FieldFresh believe in:
• Nation building beyond the call of duty
• Sustainable societies lead to the creation of successful enterprises
The organization’s management team is committed towards its Corporate Social
Responsibility (CSR) initiatives and the same are driven through an activity calendar.

Adoption of Satya Bharti Schools


As a first step towards the above commitments, FieldFresh Foods management decided to
fully adopt Satya Bharti School at Ladhowal, Ludhiana (Punjab) and Satya Bharti School at
Kali Pahari, Neemrana (Rajasthan). They have committed there selves to bearing their annual
operating expenditure of Rs.10Lacs and are truly committed to the cause of holistic
development of the school. The company’s employees visit the school regularly to contribute
their time and their resources at various occasions.
Volunteering Programmes at FieldFresh Foods
 Growing – doing what we are best at!!!
Volunteers from FieldFresh Foods set up a kitchen garden in the backyard of the
school at Ladhowal, sowing seeds for a variety of vegetables. Children were taught to
care for, and nurture their plot of the kitchen garden. The vegetables harvested
thereof, were later used to prepare the mid day meals for the children. FieldFresh’s
volunteers have also played a vital role in replicating the same model to other Satya
Bharti Schools in Punjab and Haryana as well. Indeed a baby step towards creating
awareness on the ecological balance.

 All work & no play!


Volunteering at Satya Bharti School – Neemrana
Volunteers from FieldFresh Foods conducted a range of activities at Satya Bharti
School, Peepali, Neemrana. The major initiative driven here, was that of setting up a
Badminton court for the children to play. One of FieldFresh’s employees, a martial
art student himself, conducted a session on fundamentals of Tae-Kwon-Do for
children. No volunteering activity would be complete without us creating awareness
about the environment and saplings were planted by the company’s employees in the
school campus.

 Health & safety first – Preventive healthcare drives


Employees at FieldFresh Agri Centre of Excellence rose to the need of the hour and
contributed towards buying mosquito nets during the outbreak of Dengue. These were
distributed amongst the underprivileged community residing in the nearby high risk
areas. Employees also spread awareness about the preventive measures to be adopted
during the dengue outbreak.

 At nature’s best – preparing vermi compost


Technical experts from the company trained villagers, such that, they could
independently start preparing vermi compost from bio-degradable waste,
championing, sustainable & good agricultural practices – going the organic way.

 ACT – A Caring Touch


The employees of the company contribute on a monthly basis through a voluntary
donation programme, to support initiatives of the schools, under the aegis of Bharti
Foundation

 A collective effort
The energy and enthusiasm of the employees in contributing to the society also
rubbed off on to the company’s business associates. Labor contractors of the
company partnered with employees in catering to the utensils requirement for Mid
Day Meals for the children at Satya Bharti School, Ladhowal. This initiative truly
made company believe and live the saying – “Vasudyaiva Kutumbakam – the World
is One Family”.
FINDINGS

The major findings of study are as follows;

• The company’s core strength is team work and instant motivation from the top
management. The involvement of MD in all departmental operations inspires the
employees to work together and achieve the company task with team spirit.

• Inter communication among different departments in the company is well established


as all departments work with inter dependency. There is quick flow of information
among different departments. This helps the company in maintaining good
relationship with customers.

• There is a regular update system for sale force of the company, which make them
aware about the latest trends in the market.

• Sale force of the company is getting good compensation from the company, which
increase the motivational level of the sales forces.

• There are more male employees than female employees in the organization.

• Del Monte brand is basically the brand of quality. Most the people who have used the
Del Monte products are saying that the quality of Del Monte product is very good
which will increase the business of the company in the near future.

• In overall 75% of the super markets surveyed one or more than one product of Del
Monte was available. This is a good sign because in Bangalore Del Monte has started
its operation in April 2009.

• There is no proper system with the help of which “Point of Purchase” material can be
utilized in a proper way.

• There are some problems in the distribution system. There were some complaints
from the super markets that products are being delivered very late.

• During this study it was observed that very less sampling of Del Monte brand has
been done so for in Bangalore.
SUGGESTIONS

• Advertising is the most effective means of communication. In order to draw the


attention of the consumers, to build brand image and to increase product sales the
company should pay more attention towards its advertising strategy.

• The company should look into the neat arrangement of the merchandises and indoor
hoardings to be more informative.

• Word of mouth communication has a vast impact on people therefore provide good
quality product and services, therefore people will automatically promote the product.

• If company want to increase the availability of the product in the market they have
give good margins to the sellers.

• It was observed that in the market presently there are no good promotional offers
from the company which may be the reason why sales are very low. FieldFresh
should come up with good promotional offers to increase the customer base.

• Sampling of the products should be done so that people will come to know about the
taste of the product.

• There should be proper distribution system in place, because there were some
complaints of late delivery of products to Super Markets.
LEARNING EXPERIENCE

My overall experience in the company was very pleasant. I learned about management from
the practical perspective and I learnt about organization as to how it works in management
aspects and the policies and procedures. This has added value in my academic learning.

With the help of this study I came to know about the strategies which are being employed by
the companies to promote their product in the market.

To conclude this project has given me practical exposure in the study of organization. It was
a dream come true for me who always wanted to work in the industries which is my area of
interest and it was a great experience working where I learnt many things about the
functioning of an organization in accordance with the present market trends. It has given me
the opportunity to study the human behavior and also makes one ready to face different
situations, which normally would come across while on work in the office or factory
environment.