ndy001 +1 757 966 5430

User called in telling that internet , intranet is working very slow

Name : Pepper, Sandy
Accdom id cas0005
User id spe013
alt contact no: 9028807430
computer name : caw1154
ip address 10.161.96.29
Server name cas0005

Server location
Country: Canada
Site Time Zone: GMT-4
Post Code - Town NS B3B 1Z5 - Dartmouth
Street 164 Akerley Boulevard
Wärtsilä Canada Inc.
Power Plants
164 Akerley Boulevard
Full Shipping Address: Dartmouth
Halifax
B3B 1Z5 Nova Scotia
Canada
Site Phone/Reception: +1 902 468 1264

Aga011

Accdom radmin: Indian*143

Sap Dasa*143
Mpi009
Fiw2619

vacquez Jorge
+522291553299

vjo009

cri004
usw1228
s/n no: cnd8231fkk
p gx988ec5aba
Tel : 1 954 3274896

Epe011
Usw1236

9543274889

Keven

Cha020
Caw3049

Ggu005
Usw8056
304

Casw3071
Qng002
Nguyen, Quyen_Dinh
qng002

1.
2. back up on I server

Fre005
Usw2132

Lsc001
Usw4041
HP
Compaq
Laptop- nc6400 in United
Bundle (RL278EC) CND6420L9B production Leo Schnellmann States WART-WNA RL2
+1-713-294-9380

1. aco020 user Wartsila dispatched 304632600 BR

2. 304632600 dispatched BR case exchange not happened
3. 304632792 BR leo.schnellmann@wartsila.com case exchange not happening
(inform abt new ccase no:)
4. 304633113 dispatched to local onsite
5. 304614499
6. 304633358 dispatched DO
7. 7. 304633408 dispatched
cmu004
DOW0016

virus definition
unblocking of ms communicator
8. 10.164.64.76

MASTER CASE NO: 304632670

A. Chirag.Bhavsar@wartsila.com;
B. Addy.Law@wartsila.com
C. Chang.Lee@wartsila.com;
D. Loreto.Marzo@wartsila.com;
E. Dhilon.Rodricks@wartsila.com;
F. Felipe.Baloran@wartsila.com v tomorrow
G. Mike.Hancock@wartsila.com v caw3029 done

H. ; Gerry.Humeny@wartsila.com v called user and installed the so caw3043 //

304633113 dispatched to onsite
HP
Compaq
Laptop- nc6400 in
Bundle (RL278EC) CND65212PV production Gerry Humeny Canada WART-WCA RL278EC

I. thomas.kelly@wartsila.com; already installed

J. steve.taylor@wartsila.com v 2.30 pm us time 11.15 am call at 2.45 am Indian
installed time

carx01

oab001
usw1220
s/n no cnb80742n3
p/n gx988ec#aba

project and autocad 2004

kevendey

log it
304633286

A. Felipe.Baloran@wartsila.com - will be installed tommorow

B. Mike.Hancock@wartsila.com – installation done
C. Gerry.Humeny@wartsila.com – dispatched case to onsite (304633113)
D. thomas.kelly@wartsila.com - installed
E. steve.taylor@wartsila.com - installed by onsite

304586647 void
304641105 Dispatched
s/n cnf7313n5f
p/n ey274ea#abf

wwa informations
yannick penquer
training e-business – some emails

304641562- erox01- 2812336328

mgr011
itw7688

christofer ms project

cba005