A)
a) Increments
b) Salaries
c) Participation
d) Rewards
Ans. a,b,d
b) Rating scale
c) Merit rating
d) Grading rating
Ans. c
b) Bulk
c) Lesser
d) Highest
Ans. a
b) FALSE
Ans. a
Ans. a,b,c
c) Officiating assignment
e) Success formula
f) A leadership quality
Ans. 1-d
2-b
3–f
4-a
b) False
Ans. a
b) Employment exchanges
c) Nespapers advertising
Ans. a,b,c
Q 9.Now a days one huge task, which the HR managers do, is:
a) Solving
b) Producing
c) Hiring
d) Motivating
Ans. c
Q 10.HRD aims at developing the capabilities of which of the following, in order
to handle functions like industrial relations, rewards and punishments, performance
appraisal etc?
a) Line managers
b) Requirements
c) Competitors
d) Employers
Ans. a
Q 11.Human resource has thinking power hence it can be used as money, material
or machines.
a) TRUE
b) FALSE
Ans. a
Ans. a,b,c
b) FALSE
Ans. a
b) Workforce
c) Business objectives
d) Long-range strategies
Ans. b,c,d
b) Type of organization
c) Strategy of organization
d) Time period
Ans. a,b,c
Q 16.The __________ has to be motivated and kept satisfied at all times in his stay
in the company.
a) Managers
b) Supervisors
c) Employee
d) Employer
Ans. c
Q 17.Selection is the process of matching people and their career needs and
capabilities with the __________ and career paths .
a) Research
b) Jobs
c) Change
d) Mechanism
Ans. b
Q 18.Employer has to pay _________ of the basic wages to the employees during
the lay off period.
a) 30%
b) 50%
c) 45%
d) 60%
Ans. b
Q 19.Need identification(training) exercise can don real harm if the needs are not
met through suitable training programmes.
a) TRUE
b) FALSE
Ans. b
b) Clerical process
c) Planned process
d) Interdisciplinary concept
Ans. a,b,c
Q 21.M.M. Khan defines HRD as the process of increasing knowledge, capabilities
and _____________ of all people working at all levels in a business undertaking.
a) Individual approach
c) Functions
d) Relations
Ans. b
b) When the workers grievances are redressed or if the producer increases his profit share.
Ans. a
Q 23.In both individuals and group interviews for HRD audit, the following open
ended questions are asked(M.A)
a) What are the strengths of your union leaders?
c) What are the areas where your HRD function can do better?
Ans. b,c,d
b) To take production stocks of things and to improve HRD for expanding, diversifying sectors.
c) There is a widespread feeling that HRD has not lived upto the expectations of either top management or
line managers
d) There is a widespread feeling that HR systems are people intensive and require a lot of managerial time
Ans. a
Q 25.At a certain stage the upward mobility stops for many employees. This is
inescapable in views of pyramid organisation structure. This phenomenon is called:
a) Pyramiding
b) Stage of decline
c) Plateauing
d) Saturation
Ans. c
b) FALSE
Ans. b
b) Present
c) Planning
d) Potential
Ans. a
Ans. a
b) Customers
c) Management
Ans. a
b) Popularity
c) Skill
d) Respect
Ans. a
b) Supervisors
c) Managerial
d) Personnel
Ans. c
Q 32.Others’ questionnaires is to be filled in by the ____________ only and is
shown to the participants solely for orientation purpose.
a) Demonstrator
b) Evaluator
c) Raters
d) Supervisors
Ans. a
b) Walk in interviews
c) Selection process
d) Head hunters
Ans. b
b) Testing
c) Open
d) Empathetic
Ans. a
b) FALSE
Ans. b
b) Help in transfer
c) Administer transfer
Ans. 1–c
2–b
3–a
4–d
b) Strategy
c) Aims
d) Goals
Ans. b
Q 38.What were the critical factors & attributes of the above mentioned
performance appraisal format- (M.A)
a) Planning
b) Job knowledge
c) Winning instinct
d) Personality
Ans. a,b,c
d) Extensive compartmentalisation
Ans. a
b) false
Ans. a
c) Agricultural approach
d) Manufacturing appoach
Ans. c
Q 42.TQM consists of two stands namely,quality of ________and quality of
conformance to design
a) Standards
b) Design
c) Mechanism
d) Evaluation
Ans. b
Q 43.An employee who is categorised as dead wood is one who has absolutely no
potential for growth & should be included in a rationalisation programmes
a) True
b) false
Ans. b
b) Exploration
c) Communication
d) Action planning
Ans. a,b,d
c) Urgency motivation
d) Management by objectives
Ans. a,b,c
Q 46. The most distinguishing feature of this model; however before giving the
incumbent a higher position in the hierarchy, putting him through a job rotation
and testing programs to enhance his-
a) Leadership quotient
b) Managerial abilities
c) Inter-personal skills
d) Coping capabilities
Ans. c
Ans. a,c,d
Q 48.The stage where employees face a mid-career crisis is called as the stage of
decline in the career development cycle.
a) True
b) False
Ans. b
b) Pandit Nehru
Ans. b
c) Collaborative management
d) Employee’s Proxy
Ans. d
c) Lack of opportunity in our country doesn’t come in the way of career progression
Ans. a,b,c
c) General secretary
b) FALSE
Ans. a
Q 54.The conditions in labour market affect the following process to certain extent
a) Recruitment
b) Selection
c) Wages
d) Of company
Ans. c
Q 55.It is said that HRD function is beneficial to both organization and the
__________.
a) Executives
b) Employees
c) Nation
d) Management
Ans. b
Q 56.Five main phases make up the process of the feedback exercise, name the
PHASE 4:
a) Data feeding Reports & Analysis
b) Workshop
c) Questionnaire distribution
d) Monitoring
Ans. a
Q 57.The reviewer has the prime role of recording major appraisal details.
a) TRUE
b) FALSE
Ans. b
d) Economic viability
Ans. c
Q 59.What are the factors that warrant the attention for successful implementation?
(M.A)
a) Feedback management
b) Action planning
d) Feedback analysis
Ans. a,b,c
Q 60.When employees realise that their demands for better salaries cannot be met
what do they depend upon as an additional source of income? (M.A)
a) A part time job
Ans. a,b,d
b) Decline in absenteeism
c) Increase in productivity
Ans. b,c,d
Q 62. . Match the following:-
i) The interview methods ii) The questionnaire method
a) Managerial walkover
b) Grid seminars
Ans. 1–c
2–e
3–f
4–b
Q 63.Adequately rewarded employee for the result shown by him cannot have a
confidence in the organization.
a) TRUE
b) FALSE
Ans. b
b) 90
c) 60
d) 45
Ans. c
b) FALSE
Ans. b
b) 2.0 million
c) 1.8 million
d) 0.5 million
Ans. c
Q 67.The element ‘career development is assuming an alignment of __________
in HRM.
a) Business
b) Management
c) Workers
d) profits
Ans. b
Q 68. For campus recruitment the organization can know methods to cut cost by
understanding and dividing the number of(M.A)
a) Applicants
Ans. a,b,c
b) FALSE
Ans. a
b) Relationships
c) Job responsibilities
d) On-job experience
Ans. a,b,c
Q 71.For the period of the lay off up to a maximum of _________ workmen will
be paid compensation equal to half their basic pay & D.A.
a) 90 days
b) 45 days
c) 30 days
d) 60 days
Ans. b
Q 72.No worker employed in any industry who has been in continuous service for
more than ________can be retrenched untill prior permission from the govt. to
retrench in undertaking employing more than 100 people.
a) 1year
b) 2years
c) 6 months
d) 90 days
Ans. a
Q 73._________ of more than 1500 managers in Dr. Odiome’s study were found to
be in the work horse category.
a) 65%
b) 56%
c) 79%
d) 85%
Ans. c
Q 74.what are the 3 tiers inscribed in the training need identification through
survey method? (M.A)
a) Identifying problems of various departments & the training needs for the various categories of employees
by line manageres through questionnaire
c) Prioritising the various training areas for different categories of employees by the senior managers &
HODs.
d) Conducting interview with the deputy general managers & general managers to get their feedback.
Ans. a,c,d
b) Planning
c) Structure
d) System
Ans. a
Ans. a,b,c
Ans. a,b,c
b) FALSE
Ans. a
b) Demotion
c) Medical exam
d) Referral check
Ans. a
b) FALSE
Ans. b
Q81. Low commitment to work saves direct and indirect costs of labour.
a) TRUE
b) FALSE
Ans. b
Q 82.In which kind of approach the goal of HRM is to reduce costs with specified
rules and procedures?
a) Commitment
b) Systems
c) Control
d) Psychological
Ans. c
b) Press
c) Radio
d) Word of mouth
Ans. a,b,c
Q84. Name the word which enable the superior to verify that he has correctly
heard?
a) Testing
b) Leading
c) Paraphrasing
d) Feedback
Ans. c
Q 85. Name one of the components/elements of the flow of decisions in the
employees organisation as a bid to increase union member loyalty:
a) Providing wrong information about management
Ans. a
b) Goals
c) Policies
d) Rewards
Ans. a,b,c
b) Continuous
c) Positive
d) Negative
Ans. a,b,c
Q 88. According to Lahiry what is the simple act of comparsion & learning for
organisational improvement?
a) Business process re-engineering
b) Intra-firm comparsion
c) Benchmarking
Ans. c
b) FALSE
Ans. b
2 -- f
3–c
4–a
Q 91. Business re-engineering often shifts the power base.changing the command –
and – control approach to_________
a) Direct-and-supervise
b) Mobilised-and-enable
Ans. b
Q 92. The role of the organisation in career planning is to introduce & strengthen
system to ensure______of employees.
a) Self development
b) Development
c) Career progression
d) Participation
Ans. c
Q 93. It is one of the participles of HRM that employees are made to feel that they
are which of the following?
a) Of no use to the organisation
b) Valuable to the organisation
c) Unprodutive
d) Motivational
Ans. b
Q 94. The data obtained through job analysis are recorded on what is known as job
analysis sheet.
a) True
b) False
Ans. a
b) Self modelling
c) Self development
Ans. a
b) Technical-functional competence
c) Managerial competence
d) Dysfunctional competence
Ans. c
Ans. a,b,c
Q 98.What does HRP need, to effectively meet the changing strategies &
objective?
a) Constant updating
b) Limitations
c) Political background
Ans. a
b) Quality
c) Wage
d) Technology
Ans. c
Ans. b
b) TELCO
c) L&T
d) HLL
Ans. b,c,d
b) Consumer satisfaction
c) Quality product
d) Reduction in wastage
Ans. a,b,c
b) Appraisals
c) Potential
d) Merit
Ans. b
Q 104.Kotter (1996) in his book leading change suggest that crisis when times are
good can effectively trigger people off on the right track.
a) True
b) False
Ans. a,
b) Supervisor
c) General Manager
d) Personnel Manager
Ans. b
b) FALSE
Ans. b
b) Hewlett
c) Pereek
d) Roa
Ans. b
b) Manager
c) Organisation
d) Management
Ans. a
b) Political tactics
c) Promotional opportunities
d) Grievance procedure
Ans. a,c,d
Q 110. The two parties to collection bargaining viz.,th employees and the
employers have an opportunity to ventilate their side of the problems without any
reference to the impact of that settlement on the-
a) Public
b) Government
c) Consumer
d) Trustees
Ans. c
b) 30 days
c) 45 days
d) 15 days
Ans. d
Q 112.The jobs falling under the same grade get different wage scale.
a) True
b) false
Ans. b
Q113. Attracting good candidates depends on the
a) Future performance of company
Ans.b
Q 114.Section _______of the Industrial Disputes Act (104).1947, does not confer
the right on employers to lay off workers for whatever reason they deem fit.
a) 25-D
b) 25-M
c) 25-C
d) 25-F
Ans. c
b) It take into account the various key factors that will tell the overall performance of a job
2-e
3-d
4-b
c) Reducing waste
d) Flexibility
Ans. a,c,d
b) False
Ans.a
b) Exploratory stage
d) Lack opportunity
e) Self-development
Ans. 1-b
2-a
3-c
4-f
b) Self
c) Her
d) him
Ans. b
Q 120.In which method common factors to all the Jobs are identified?
a) Factor comparison
b) Analytical
c) Non-analytical
d) Point
Ans. d
Q 121.The dimensions of the human resources portfolio matrix do not have the
same form as for product & market portfolio.
a) TRUE
b) FALSE
Ans. b
Q 122._________ forms the last phase of the 360- degree feedback exercise.
a) Monitoring
b) Feedback
c) Counselling
d) Workshop
Ans. c
b) A means of standard
Ans. a,b,c
Q 124.The ultimate responsibility towards the “welfare”of the consumer rests on
the heads of the
a) Government
b) Employer
c) Consumers
d) Consumer association
Ans. d
b) Employment exchange
c) Employee referral
d) Word of mouth
Ans. a,b,c
b) Job involvement
c) Job rotation
d) Job management
Ans. c
b) Investment
c) Loss
d) Profits
Ans. b
b) Physically handicapped
d) Skilled workers
Ans. a,b,c
b) Retrenchment
c) Dischange
d) Closure
Ans. b
Q 130.what are the evident consequences & challenges emanating from dual career
groups? (M.A)
a) Absenteeism
b) Work sharing
c) Restricted freedom
Ans. a ,b,c
Q 131.Why is it found that federations & unions constitute an important & crucial
wing of an organisation?
a) If mismanaged they affect industrial peace
Ans. a
c) Gain acceptance
d) Loss acceptance
Ans. a ,b,c
Q 133.HRM is responsible for getting the best people, training them and providing
mechanism to ensure that these employees maintain their productive affilitation
with the organisation.
a) True
b) False
Ans. a
Q 134.In some cases, individual and group interviews are substituted by_________
a) LTIP
b) LSIP
c) LPIP
d) LRIP
Ans. b
Ans. a
b) false
Ans. a
Q 137.Management of human resources in the responsibility of line managers.
a) TRUE
b) FALSE
Ans. a
c) Branch union
d) Working committee
Ans. a,c,d
a) 35
b) 38
c) 45
d) 40
Ans. d
Ans. a
b) Employment security
c) Potential appraisal
d) Performance appraisal
Ans. b
b) Recruitment
c) Personnel specification
d) Job description
Ans. d
b) false
Ans. a
Q 144.For each participant, a schedule is kept regarding the feedback he has been
getting, for ever questionnaire that is received, what is it that is including- (M.A)
a) The name of the participant to whom it is addressed
Ans. a ,b
b) false
Ans. a
Q 146.In which kind of approach the HR system are intended to shape desired
employee behaviours by forging links between oganisational goals?
a) Control
b) Commitment
c) Systems
d) psychological
Ans. b
Q 147.Name the style of management, where top level managers in India have
been found to block the motivation and learning of employees (M.A)
a) Autocratic
b) Paternalistic
c) Coarcive
d) Co-ordination
Ans. a,b,c
b) Customers
c) Management
Ans. b
Q 149.Why is that trade union leaders, particularly those connected with political
parties may strongly oppose management participation in trade union?Because
they are of the views that -
a) Management may impose their thought on the members
Ans. d
Q 150. For campus recruitment the organisation can know methods to cut cost by
understanding and dividing the number of (M.A)
a) Applicants
Ans. a,b,c
Q 151. Low commitment to work saves direct and indirect costs of labour.
a) TRUE
b) FALSE
Ans. b
b) Empathetic atmosphere
c) Setting goals
d) Setting losses
Ans. a,b,c
Q 153. _________ main phases make up the process of the feedback exercise.
a) Five
b) Six
c) Four
d) Three
Ans. a
b) WFS
c) GRPS
d) EMS
Ans. d
Q 155. The application forms should meet the requirements like age, qualification
and
a) Job
b) Experience
c) Contacts
d) Address
Ans. a
Q 156. Why is it necessary in the interview method of need assesment that the
process begin with a detailed discussion with the departmental/divisional heads?
a) To asses person biases, if present
b) To determine the leadership style & worker productivity
c) To determine the parameters of the study & get a view on the training needs
d) To review performance parameters & job descriptions with the head of the dept.
Ans. a
b) FALSE
Ans. b
d) An increasing number of HR professionals have been included in the top management of indian companies.
Ans. a, b,d
b) Clerical process
c) Planned process
d) Interdisciplinary concept
Ans. a,b,c
Q 161.The factors coming under discipline & attendance are time keeping and
___________.
a) Sincerity
b) Obedience
c) Puntuality
d) Manners
Ans. b
b) Potential resource
c) Human resource
d) Manpower resource
Ans. c
Q 163.The no hours in a day, no. of days in a week and work schedule when the
worker has to perform the job are normally stated in a job description
a) TRUE
b) FALSE
Ans. b
b) FALSE
Ans. a
Q 165.Name the various ways through which business firms are being helped by
well designed job evaluation: (M.A)
a) Enables firm to get data
b) Establishes equal wage rate for all the jobs, according to job requirement
d) Establishes different wage rate for all the jobs, according to job requirement.
Ans. a,b
Q 166.which point of importance of HRD helps in making people aware of skills
required for job performamnce?
a) Role clarity
b) Competent employees
d) Synergy effect
Ans. a
b) Resistance to change
c) Organisational politics
d) Dynamism of industry
Ans. c
Q168. For campus interview with the institutes, what can be dropped to cut costs?
(M.A)
a) High cost
d) Low cost
Ans. a,b,c
b) FALSE
Ans. b
b) FALSE
Ans. a
Q 171.At a certain stage the upward mobility stops for many employees. This
phenomenon ideally takes place around the age of
a) 45
b) 35
c) 50
d) 40
Ans. d
c) Importance
d) future
Ans. d
Q 173.What is the result of this era of fierce competition & ever-changing global
markets according to casio(1995)? (M.A)
a) Service orientation with sharper focus on customer
Ans. a,b,d
b) Problem collection
c) Regular communication
d) Unconditional support
Ans. a,c,d
Q 175.It is said that rate the job, and not the _________.
a) Wage
b) Man
c) Salary
d) personnel
Ans. a
b) FALSE
Ans. a
Ans. b
d) Extensive compartmentalisation
Ans. a
b) Unavoidable circumstances
d) Employee inflicted
Ans. a
Q 180.No worker employeed in any industry who has been in continuous service
for more than __________ , can be retrenched until prior permission from the
govt. to retrench in undertakings employing more than 100 people.
a) 1 year
b) 2 years
c) 6 months
d) 90 days
Ans. a
Q 181. Match the following:-
a) Assignment to some important task force or committee b) Need opportunity alignment
c) Officiating assignment
e) Success formula
f) A leadership quality
Ans. 1–d
2–b
3–f
4–a
b) Competencies
c) Managers
d) Employees
Ans. b
Q 183.Generally employee feel satisfied when they are promoted to lower ladders
in the organisation.
a) True
b) false
Ans. b
b) Excellent
c) Superior
d) Poor
Ans. b,d
a) The machanism of price fixation b) These are not the days of individualism &
unorganisation
c) Knowledge of the subject, hard work & d) To divert manufacturing activeties from urban to
c) Unionism
Ans: 1–e
2–c
3–f
4–a
b) Quantitative
c) Qualitative
d) Non-qualitative
Ans. a
Ans. d
b) Self
c) Her
d) him
Ans. b
Q 189.When the company does not have time to spend on human resource process
it adopts recruitment through
a) Employment agencies and head hunters
b) Organizational policy
c) Advertisements
d) Applicants
Ans. a
b) FALSE
Ans. b
b) Inflation indicators
d) Averages salaries
Ans. b,c,d
Q 192.What are the objectives of a quality control programme? (M.A)
a) Improvement in standard of goods with very little increase in cost of production
Ans. a,b,d
Q 1.In the development grade method of career planning the selected staff for this
grade would remain there only for ________ years.
e) One
f) Two
g) Three
Ans. b
Ans. c
Q 3.TQM believes that quality reduces cost through reduced wastages, greater
productivity and _____________.
e) Conformance to standards
f) Reduced income
h) Increased turnover
Ans. d
Q 4.When there is an increase in the wage bill (through collective bargaining), the
party, usually to make the biggest sacrifies is the
c) Employer
d) Consumer
e) Workmen
f) Society at large
Ans. c
f) FALSE
Ans. b
Q 6. Section ________ of the Industrial Disputes Act 1947, states that an employer
should only retrench employees who have been most recently hired.
g) 25-D
h) 25-M
i) 25-G
j) 25-F
Ans. c
Q 7.What are the different stages that emerge in the career development cycle?
(M.A)
c) Establishment stage
d) Stage of disharmony
e) Maintenance stage
f) Stage of decline
Ans. a,c,d
b) FALSE
Ans. a
f) Aims
g) Trust
h) Autonomy
Ans. a,c,d
f) Expansion
g) Environment development
h) Production
Ans. c
d) FALSE
Ans. a
f) Type
g) Method
h) Course
Ans. c
e) Unionism
f) Initiative
Ans. c
f) To take production stocks of things and to improve HRD for expanding, diversifying sectors
g) There is a widespread feeling that HRD has not lived upto the expectations of either top management or
line managers
h) There is a widespread feeling that HR systems are people intensive and require a lot of management time
Ans. a
a) Job excellence
f) Increase of costs
Ans. 1–c
2–e
3–b
4–d
Q 16.The most popular medium for advertising for external placement is through
(M.A)
e) Television
f) Press
g) Radio
h) Word of mouth
Ans. a,b,c
f) Proactive
g) Independent
h) Free
Ans. b
f) 30 days
g) 45 days
h) 15 days
Ans. d
Q 19.It is very easy to write grade description, as the number of jobs increases.
c) TRUE
d) FALSE
Ans. b
Ans. a,c,d
f) False
Ans. b
f) Faulty communication
Ans. c
h) Development
Ans. c
Q 24.the relations between the superior & subordinate will be affected adversely in
case of moon lighting by subordinate.
e) TRUE
f) FALSE
Ans. a
Q 25.What is the published literature of the company which helps in assessing the
strengths and weaknesses of HRD? (M.A)
e) Manual reports
f) Marked handouts
g) Personal manual
h) Newspaper
Ans. a,b,c
d) Organizational
f) Performance
Ans. c
f) Technical-functional competence
g) Managerial competence
h) Dysfunctional competence
Ans. c
Ans. a
Q 29.In the same organisation, with the new policy, what is the policy if the
assessor is transferred from his/her job after Feb?
e) He/She will complete the appraisal of those reporting to him/her & proceed on transfer
f) The appraisal will be done by the new incumbent in the position as at 31st Aug.
h) Another superior along with the recommendations of the HR manager appraises the assessee
Ans. a
f) Self modeling
g) Self development
Ans. c
Q 31.Growth of business calls for hiring of additional labour, while mergers will
need a plan for which of the following?
e) Hiring skilled workers
f) Lay-offs
g) System change
Ans. b
Q 32.In the career path models, it is aimed that essentially a ten years experience
should be solid ten years experience, with one year experience repeated ten times.
e) TRUE
f) FALSE
Ans. b
g) Lack of opportunity in our country doesn’t come in the way of career progression
Ans. a,b,c
d) Element of TQM
f) Problem solving
Ans. 1- e
2- c
3- d
4- f
Q 35.There has been tremendous decrease in the no. of female employees in all
types of organisation.
c) TRUE
d) FALSE
Ans. b
Q 36. __________ having openness, trust, authenticity as its bed rock is highly
suitable for 360 – degree appraisal.
a) Culture
b) Individual
c) Atmosphere
d) surrounding
Ans. a
Q 37. What were the critical factors & attributes of the above mentioned
performance appraisal format. (M.A)
e) Planning
f) Job knowledge
g) Winning instinct
h) Personality
Ans. a,b,c
Q 38.The actual HRM process starts with the estimates of the amount and the type
of ___________.
e) People needed
f) Finance required
g) Raw material
h) Procedure
Ans. a
Q 39.Name the dimensions identified by Pfeffer seem to characterise most not all
of the system-producing profits through people. (M.A)
e) Selecting hiring of new personnel
Ans. a,b,c
d) Goals
e) Policies
f) Rewards
Ans. a,b,c
Q 41.Which out of the following is a dimension of quality as given by David
Garvin’s eight principal quality dimensions-(M.A)
e) Flexibility
f) Reliability
g) Aesthetic
h) Perceived quality
Ans. b,c,d
Q 42.The process of 360 degree appraisal is broken into two stages- planning,
implementation.
e) TRUE
f) FALSE
Ans. b
d) Employment exchange
e) Employmee recommendations
f) Word of mouth
Ans. a,b,c
Q 44.Under a good appraisal plan, the plan must meet laws of land, and, acts
relating to labour.
e) TRUE
f) FALSE
Ans. b
Q 45.Name the word which enable the superior to verify that he has correctly
heard?
e) Testing
f) Leading
g) Paraphrasing
h) Feedback
Ans. c
Q 46. While conducting training programmes, what is the need of the hour is that
trainers assume the role of a ____________.
e) Transponder
f) Liaison
g) Facilitator
h) Mentor
Ans. c
f) Empathetic
g) Testing
h) Leading
Ans. c
e) Descriptive
f) Negative
Ans. c
Q 49. Name one of the components/elements of the flow of the decisions in the
employee organisation as a bid to increase union member loyalty :
e) Providing wrong information about management
Ans. a
f) Bulk
g) Lesser
h) Hightest
Ans. a
.
Q 51._______of more than 1500 manager in Dr. Odiorne’s study were found to be
in the work house category.
e) 65%
f) 56%
g) 79%
h) 85%
Ans. c
f) 30
g) 60
h) 45
Ans. d
d) FALSE
Ans. a
Ans. b
Ans. a,b,c
h) Training to managers
Ans. a,b,c
for change of
leadership
iii)HRD audit is undertaken for promoting professionalism among employees iv)HRD audit is undertaken,
h) Few organisations needed to recruit new HRD manager and reorient the entire HRD Dept.
i) Organisational restructuring may have necessitated meeting the changing environmental demands and
oppertunities
j) Few organisations felt they had not paid adequate attention to their human resource due to constraint of the
past
k) A few organisations started realising the importance of skill development among employees
l) A few organisations undertook the initial steps using their existing staff to handle new projects
Ans: 1-c
2-b
3-e
4-f
f) FALSE
Ans. b
f) Objectives
g) Policies
h) Procedure
Ans. b
Ans. a,b,c
f) FALSE
Ans. a
c) Employment-Retirement Fund
Ans. d
Q 63.As per professor Len Nadler HRD is an organized learning experience within
a ____________ with the objective of performance change.
c) Organization
d) Market
f) scheme
Ans. c
b) This deals with the well designed 360 degree appraisal with help in generating a realistic feedback
c) This deals with a good questionnaire should include questions that are relevant to organisation’s culture and
goals rather than off-the shelf
d) This deals with training of appraisee who can primarily address issues like how to process and analyse the
data
Ans. 1-f
2-e
3-d
4-c
d) FALSE
Ans. a
f) When the workers grievances are redressed or if the producer increases his profit share
Ans. a
Q 67. What are the evident consequences & challenges emanating from dual
career group? (M.A)
e) Absenteeism
f) Work sharing
g) Restricted freedom
Ans. a,c,d
Q 68. What are the essential features of the multi-company collaboration
technique? (M.A)
e) Companies of a varied background
f) A common forum
g) Increased competition
h) Pooled resources
Ans. a,b
d) FALSE
Ans. b
Q 70. The new economic policy,1991 brought significant change in industrial &
business sector. One of the important aspects of the new economic policy is the
___________.
e) Economic reconstruction
f) Re-personalization
g) Exit policy
Ans. c
Q 71.Which is the method least used, under the techniques of job evaluation?
e) Job grading
h) Point system
Ans. c
Ans. a,c,d
f) Rhetoric
g) Infancy
h) Modesty
Ans. b
f) Committed workforce
g) Evolving system
h) Synergy effect
Ans. a,b,d
f) Training committee
g) Career planning
Ans. d
Q 76. What is the initiating step which essentially commences the benchmarking
process?
e) Determining the gap between the current status and the benchmark
Ans. b
f) Field
g) Employee relation
h) Job responsibilities
Ans. d
Q 78.Name one of the drawbacks that can take place while designing the form:
c) The rating scale of performance management
e) Walk in interviews
f) Selection process
g) Head hunters
Ans. b
c) Organisational learning
Ans. a,b,c
c) Realistic
d) Reliable
e) Unrealistic
Ans. b
Ans. a
Q 83.Ranking system usually measures each job in comparison with other jobs in
terms of relative importance of experience & education.
a) TRUE
e) FALSE
Ans. a
Q84. The major sources of recruitment for public sector undertaking are
through(M.A)
a) Casual callers or employment seekers
e) Employment exchanges
f) Newspapers advertising
Ans. a,b,c
Q 85. At intel the Work Force Company(WFS) was framed & given monopoly
over business process.
a) TRUE
e) FALSE
Ans. a
e) Organising
f) Motivation
g) Controlling
Ans. a,c
e) Good contacts
f) Good sources
g) Good recruiters
Ans. d
Q 88. HRP facilitates reduction in personnel cost because it helps the organization
to anticipate which of the following?
a) Imbalance in HR
b) International strategies
c) HRP
d) Limitations
Ans. a
Q 89. The purpose of “employee assistance” element of HRM is to help employees
in overcoming job related problems and not personal problems.
c) TRUE
d) FALSE
Ans. a
Ans. b,c,d
Q 91. The HRD programmes fail due to poverty and social injustice.
e) TRUE
f) FALSE
Ans. a
f) Benevolent
g) Laissez-faire
Ans. b
Q 93. It is said that HRD function is beneficial to both organisation and the
________.
a. Executives
b. Emloyees
c. Nation
d. Management
Ans. b
b) Planning
c) Marketing knowledge
Ans. a
c) Administrative skills
d) Publish house journal
Ans. a,b,d
b) FALSE
Ans. a