• What is SOP (john)

• What is GLP (john)

• What is Quality Control ?(gwen)
• ISO (qui hao)
– ISO 9000
– ISO 14000
– ISO 17025
• Singapore Quality Class (gwen)
• People Developer (shuhui)
• SAC (shuhui)
• Why do laboratories need to be certified? (shuhui)
• Answering the Problem Statement …. … (phyu phyu)
– Types of certification needed
– How to maintain
 People Developer
• Certification for the • 5 categories
business excellence niche – Leadership
standard for people – Planning
• It’s about – Information
• challenging the people to – People
scale new heights for the – Results
organisation and
themselves
• Niche standard provides
organization with
• total approach to managing
people
• achieve high performance
through its people systems
 Singapore Accreditation Council
Accreditation Scheme for Laboratories
(SAC-SINGLAS)
• A scheme that evaluates the technical competence
of testing and calibration laboratories based on the
general requirements of ISO/IEC 17025
Why do laboratories need to certified?
1. Having guidelines and protocols for the
running of the lab are documented and
updated.
2. Have a set of rules/protocol to follow for
various job scope and thus able to standards
for audit and quality control.
3. Globally recognised quality of service from
the laboratory.