a. Work specialization
b. Customer
c. Geographical
d. Process
e. Product
a. Planning
b. Leading
c. Organizing
d. Commitment
e. Control
5. The element of control is………..
c. Setting goals
d. Allocating resources
a. YES
b. NO
a. TRUE
b. FALSE
a. TRUE
b. FALSE
a. Intrinsic
b. Extrinsic
c. Excellent
d. Insidious
e. Exciting
11. An organization structure that consist of manager of retail, wholesale and government is
an example of a
a. Customer Departmentalization
b. Geographical departmentalization
c. Process departmentalization
d. Functional Departmentalization
e. Product Departmentalization
a. Customer Departmentalization
b. Geographical departmentalization
c. Process departmentalization
d. Functional Departmentalization
e. Product Departmentalization
13. An organization structure that consist of manager of HR, Finance and Accounts is an
example of a
a. Customer Departmentalization
b. Geographical departmentalization
c. Process departmentalization
d. Functional Departmentalization
e. Product Departmentalization
14. An organization structure that consist of manager of western, eastern and southern
region is an example of a
a. Customer Departmentalization
b. Geographical departmentalization
c. Process departmentalization
d. Functional Departmentalization
e. Product Departmentalization
15. An organization structure that consist of manager of beauty, health care and
pharmaceutical product is an example of a
a. Customer Departmentalization
b. Geographical departmentalization
c. Process departmentalization
d. Functional Departmentalization
e. Product Departmentalization
d. Sale volume
e. Profit level
a. Mechanistic model
b. Puristic model
c. Contingency model
d. All model
e. Structural model
a. Formal, authority
b. Informal, power
c. Formal, power
d. Informal, authority
e. Mechanistic, authority
a. Uncertainty, not willing to give up personal benefits and believing that change is
not good for them
c. Staying too long in organization, too friendly and not liking the system
e. Not liking the management, too much red tape and bureaucracy
1. Describe the stages of developing team and what are the characteristics of an effective
team.
a. Forming
b. Norming
c. Ajourning
a. Unprogrammed –
i. Non-programmed decisions are unique decisions that require a 'custom made' solution.
This is when a manager is confronted with an ill-structured or novel problem and there is
no 'cut and dried solution'.
b. Programmed
1. Honest
2. Forward-Looking
3. Competent
4. Inspiring
5. Intelligent