PRESENTATION

BY
eJPK : Demo Events

Time Event
10:30am – 11:30am Briefing On eJPK Operating Infrastructure & System Process
Flows

11:30am – 1:00pm Demo – Enrollment, Registration Of Intakes / Candidates &

Requisition For Verification / Invigilation Visits

1:00pm – 2:00pm Lunch Break

2:00pm – 3:30pm Demo – Update Candidate Results & Certification Process

3:30pm – 5:00pm Demo – Others (Requisition For Amendment, Cancellation Of

Verification Visits, Examination Transcripts,
Replacement Of Certificate & Resit)
- Major Inquiry & Reporting

5:00pm – 5:30pm Question & Answer

Slide 2/15
 eJPK : Agenda

‰ System Operation Units & Network Infrastructure

‰ Overall Process Flow (General)
‰ Details Operation Process Flow
¾ Enrollment & Registration Of Candidates For SKM
¾ Assignment Of Centre’s Personnel On Registered Intakes
¾ Requisition For Verification or Invigilation Visits & Appointment Of PPL
¾ Verification And/Or Invigilation Visit
¾ Verification & Certification Approval
‰ Others
¾ Requisition For Amendment On Registered Intake
¾ Requisition For Cancellation Of PPL Visits
¾ Requisition For Examination Transcripts
¾ Registration For Resit
¾ Requisition For Replacement of Certificates

Slide 3/15
 eJPK : System Operation Units & Network Infrastructure
Institution
(Pusat Bertauliah)
¾Enroll Candidates For SKM
Intake
¾Assign Centre Personnel On
Registered Intake
¾Scheduling & Request For
Verification / Invigilation Visit
¾Request For Cancellation of
PPL Visits
¾Monitor & Tracks Registered
Intakes, progress, status &
PPL visits schedule
¾Requisition for Amendment of
Intakes & Centre Profiling
¾Inquiry & Reporting
¾Download Relevant Documents
Accredited Centre’s
Personnel
¾Monitor & Tracks Verification
Schedules
¾Update Candidates’ Results
¾Requisition For Personnel
Profiling
¾Download Relevant Documents
Jabatan Pembangunan
Kemahiran (JPK)
¾ Register SKM Intakes &
Candidates
¾ Monitor & Track eJPK Activities,
Progress & Status
¾ Approve eJPK Transactions
¾ Appointment of PPL
¾ Issuance of Certificates
¾ Enforcement
¾ Inquiry & Reporting
Internet
(eJPK)
Public (Applicant)
¾Enquire About Accreditation
Process & Information
¾Frequently Asked Question (FAQ)
on eJPK
¾Enquiry of Authentication
(via eJPK or Integrated
Telephone Verification System)
Alaf Anggun Sdn Bhd
(AA as appointed PSA)
¾ Establish eJPK Databank &
Integrated Systems
¾ Establish 1-Stop information &
operating centres for public
¾ Establishing of KPI, handling of
Request / Feedback / Complaint,
Assignment of PPL (Semi-Auto),
Auditing, Analysis & Statistical
Reports for JPK
¾ Monitor Overall eJPK Activities
¾ Verify PPL Verification Reports
& Submit Analysis report to JPK
for Certification Approval
¾ Inquiry & Reporting
PPL
(SKM Verification)
¾Monitor & Track Appointed
Tasks, Schedules, Progress,
Follow-Up & Status
¾Conduct & Update Verification
Report
¾Inquiry & Reporting
¾Download Relevant Documents
Slide 4/15
 eJPK : Overall Process Flow (General)
Enrollment Form +
Accredited Centre
(Pusat Bertauliah)

List Of Candidates
START Online Enroll Candidates Print
(with Payment /
(www.ejpk.com.my) For SKM Intakes Local Order)

Submit for SKM

Registration
END Appointed PPL Conduct Request For
Verification As Scheduled & Verification /
SKM/DKM/DLKM PPD/PP Updates Candidate Invigilation Visit
Certificate Or Results Verified By PPL
Examination
Transcript
Collect Payment &
JPK

Approval For Approval For

Register Intakes /
Certification Appointment of PPL PPL Assignment
Candidates For SKM
Approval
Approved
Submit
Verification & Generate
Assign PPL
Analysis Reports Letter Of

Available PPL
(Semi-Auto)
PSA

Assign Next
Appointment
Confirm
Update & Provide Letter Of Appointment Through
Analysis Reports (to PB & cc. to PPL) Telephone
Contacts
Submit

Update & Provide Assigned PPL

PPL

(Yes) (No)
Verification Reports Agreed With
& PPL Claims The Assignment ?

Slide 5/15
 eJPK : Enrollment & Registration Of Candidates For SKM

1. “Pendaftaran Calon Sijil

Kemahiran Malaysia (SKM)”
Accredited Centre
(Pusat Bertauliah)

START Online Print 2. “List of Candidates

Enroll Candidates
(www.ejpk.com.my) (JPK/T/1002)”
For SKM Intakes
3. Bank Draft / Local Order

Submit to JPK for

SKM Registration
JPK SKM
Official Registration

Issue
Receipt Slip

Register Intakes &

Candidates For SKM

Issue (NO) Is Payment via

JPK

“Local Order” ?

(YES)

Monitor
END
Payment

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 eJPK : Assignment of Centre’s Personnel On Registered Intakes

Select Assign
START Online Assign
Registered Qualified Personnel END
(www.ejpk.com.my)
Intake (PPD and/or PP)
To Selected Intake
Accredited Centre
(Pusat Bertauliah)

Important Notes :-
1) Movement of centre personnel for the intakes are logged and can be recalled for future
review and monitoring.

2) Assignment or reassignment of centre personnel for the intakes DO NOT require any
notification or approval from JPK as the tracking mechanism (logs) is in-place in eJPK
system where the movement of the assigned centre personnel can be traced & tracked
when required.

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 eJPK : Requisition For Verification Or Invigilation Visits & Appointment Of PPL
Apply at least
Course Duration
A 2 Months before
3 Months & Above
L End of the Course
Accredited Centre
(Pusat Bertauliah)

START
E
(www.ejpk.com.my)
Course Duration R Apply at least
Less Than T 2 Weeks before
3 Months End of the Course

Request For Verification Or Invigilation Visit : Required To Furnish The Following :-

1. The Date Of Course Work Expected To Be Completed
2. Examination Schedule (NOSS Level 2 & Above)
3. 2 Sets of Theory & Practical Question Papers & Marking Scheme (NOSS Level 2 & Above)
4. Bank Draft (for Candidate apply for Re-sit)
5. Online Print “Permohonan PPL Untuk Menjalankan Lawatan Verifikasi / Pengawasan”

For Revise & Re-Submission Submit

(No)
JPK

Provide Reason Approve

Agree with For Rejection Request ?
(Yes) (No)
the Appointment of

Assignment
Assigned PPL ?

For Re-
(Yes)

Generate & Dispatch (Yes)

Letter of Appointment 1. Verify the Application &
& Visit Schedules Re-assess the Exam. Date
Selected PPL Assignment Of
PSA

(for AC & PPL) & Schedule proposed by

Agreed with the Qualified PPL(s)
Assignment ? Accredited Centre.
(Semi-Auto)
2. Set Schedule For Portfolio
(No) Re-assign Next
Visit (If Required)
END
Available PPL Slide 8/15
 eJPK : Verification And/Or Invigilation Visit
START
Accredited Centre

(www.ejpk.com.my)
(Pusat Bertauliah)

Type Of Visit
(NOSS Level 2 & Above) (NOSS Level 4 or 5)
Portfolio Visit Invigilation Visit Project Presentation / All Results
(Course Works) (Final Examination) Industry Training Completed & Confirmed

Print (for PPL Verification) Print (for PPL Verification) Print (for PPL Verification) Print (for PPL Certification)
“Laporan Penilaian “Laporan Penilaian “Laporan Penilaian “Laporan Penilaian
Berterusan” Peperiksaan Akhir” Projek Akhir & Keseluruhan
(Course Works Portfolio) (Final Examination) Latihan Industri” JPK/P2(T/1003)”

For Certification
PPD / PP
(Responsible
For The Intake)
To Update PPL
Verified Results

Update
Appointed

Relevant
Conduct Verification Verification
Print Verification Form
PPL

& Follow-Up and/or Invigilation Verify Results Report,

Action Visit as Scheduled Follow-Up
Action (if any)
& PPL Claims
Submit
JPK / PSA

Verification &
END Certification
Approval
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 eJPK : Verification & Certification Approval
Within 7 Calendar Days
START
Appointed PPL

Online To Complete & Update :- More Than (No)

(www.ejpk.com.my) ‰ “Verification or 7 Days ?
Invigilation Reports”
‰ “Follow-Up Actions” (Yes)
‰ “PPL Claims” Provide Reason
For Late
Submission
Print
“Verification Report”,
“Follow-Up Actions” &
“PPL Claims”
Submit

“Verification Report”, Review :-

“Follow-Up Actions”, ‰ Verification Report
“PPL Claims” & ‰ Follow-Up Actions
PSA

“Analysis Report” ‰ PPL Claims

Submit Within Provide Analysis Report

5 Working Days

SKM/DKM/DLKM Print Certificate Type Of Approval

Certificate & Update S/No. (No)
Certification Verification
(Dispatch to PB (for Pass Cand.) Approved ?
Approval Approval
JPK

for Candidates)
(Yes)
(No) (Yes)
Committee
Approved ?
Approval
END
Slide 10/15
Accredited Centre eJPK : Others - Requisition for Amendment On Registered Intake
(Pusat Bertauliah)
Select Affected Intake
START *Online Amendment
(Only Intakes Before
(www.ejpk.com.my) Comments
Issuance Of Certificate)

*On-Line :-
1) To request amendment on particulars of registered intake /
candidates.
2) To request for withdrawal of candidates.
3) To check the requisition status.

Review
Requisition
JPK

Make
(Yes)
Necessary Approved ?
Amendment
(No)

END

Slide 11/15
Accredited Centre eJPK : Others – Requisition For Cancellation of PPL Visits
(Pusat Bertauliah)

Select Affected Requisition

START Online (Only Requisition Before Provide Reason
(www.ejpk.com.my) Verification Visit Take Place For Cancellation
& With Minimum 14 Days
Before The PPL Visit)

Approved
JPK

Requisition Rejected (No)

Cancellation
?
(Yes)

Cancellation Notice Issue

(to PB & Previously Issue Notification For
END
PSA

Appointed PPL) Cancellation of

Visit

Slide 12/15
 eJPK : Others - Requisition for Examination Transcripts
(Applicant)
Candidate

Notes :-
Candidate has to request through Accredited Centre where the
candidate had previously enrolled with.

Request

START Online Request for

Accredited Centre
(Pusat Bertauliah)

(www.ejpk.com.my) Examination Transcripts Examination

Transcript
(for Candidate)

Print
“Examination
Transcript”

Requisition
Approval
JPK

(Yes)
Approved ?

(No)

END
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Accredited Centre Failed Candidate eJPK : Others – Registration for Resit
(Applicant)

Failed X
(Pusat Bertauliah)

Request

Register For Resit

Online (Failed In Last Sitting & Failed (Yes) Payment
START
Less Than 1 Year From Practical Test For Resit
(www.ejpk.com.my)
The Date Of The First ?
Examination Take Place Submit
For That Intake) (No)

Register For
Resit
JPK

Provide Reason (No)

Accepted ?
For Rejecting

(Yes)

END
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 eJPK : Others - Requisition for Replacement Of Certificate
Applicable For :-
(Applicant)
Candidate who has damaged or lost the SKM/DKM/DLKM Certificate
Candidate

and is seeking for certificate replacement can request through PB

or JPK for issuance of Replacement Certificate.
Candidate is require to furnish “Police Report”, “Letter From PB” &
“Payment” to JPK.
Request
Accredited Centre
(Pusat Bertauliah)

Furnish
Supporting
START Online Request for Issuance Of Documents
(www.ejpk.com.my) Replacement Certificate + Requisition

Replacement
Certificate
(for Candidate) Submit

Committee
Approval

Print
JPK

(Yes)
“Replacement Certificate” Approved ?
& Update Serial No.

(No)

END
Slide 15/15