What is email etiquette?

Email etiquette refers to a set of Do’s and Don’ts that are recommended
by business and communication experts in response to the growing concern that people
are not using their email effectively or appropriately.

Let’s look at Do’s & Don’ts of email etiquettes

Do’s Don’ts

1. One should address the email only to 1. Use of single words like “Hi”, “Hello” or
the relevant context holders. “Help” is strictly a no-no.

2. CC & BCC should be cautiously and 2. Do not write long titles in the subject line.
judiciously used. Keep it short & meaningful.

3. The email subject line should be clear,
precise & should indicate the message
inside.
4. Start the email with some salutation
for e.g. Dear Sir or Dear Madam.
5. Get to the point of the email quickly.
State the need of email clearly
6. Use subheadings and bullets
required
7. Your signature should include your
contact number with your office address.
8. Read your email for grammar,
punctuation and spelling mistakes.
9. Re-read the email to check the tone of
the message.
10.Last but not least proof read your
email before clicking on send.
3. Don’t attach large attachments while
sending an email. (zip them)
4. Usage of single words like “Hi”, “Hello”
for salutation should be avoided.
5. Don’t write long messages. Keep it short
& crisp.
if
6. Using jargons, slang & abbreviations in an
email is strictly a no-no.
7. Don’t send forwards & chain mails.
8. On replying a group mails if you click on
reply all please check the To & CC field.
9. Don’t delay in replying to mails marked to
you.
10.Don’t use your official mail for personal
use

Let’s remember the etiquettes of an EMAIL in its full form.

E-mail only those people to whom your message actually pertains.

M-ake a point of responding to messages promptly
A-lways use spell-check and grammar check before sending messages
I-nclude your telephone number in your message
L-earn that e-mail should be used for business rather than personal use.