12, 2011
M41 HRDM 12 Mr. Villarosa
Mediation of a dispute involves using a neutral third party to act as a guide or negotiator.
This person may or may not be a legal professional, although a number of legal firms do
offer mediation services as an alternative to court. A trained mediator agrees to hear both
sides of a dispute objectively, but the main focus remains on the two parties as they work
towards a mutually beneficial solution. During mediation, the mediator often meets with
each side privately, and then schedules face-to-face meetings.
Labor and management are in substantial disagreement over the wisdom of implementing
automated production processes. Management typically favors automation as promising
numerous benefits. Automation increases productivity and reduces costs, often assuring
the survival of marginal enterprises, it frequently contributes to product improvements
and provides a more pleasant work environment. Even so, unions are inclined to fear the
consequences of technological change and often oppose it. Unions assert that automation
poses grave threats to employment tenure in numerous industries.