• Control
• Motivation
• Emotional Expression
• Information
The Communication Process
Feedback
The Communication Process
Medium
Sender transmits Receiver
message
Receive
Form Encode Decode
encoded
message message message
message
• Interpersonal Barriers
• Structural Barriers
Semantic Barriers
• How do you find the new teacher?
– Can you find the material for me?
• You should try to make-up, irrespective of continuing the odd
situation.
– Com-on no-one is there to admire. minimize you make-up time.
• Please take me pain.
– I can't tolerate the pain anymore.
Definition of words
Choice of words
• Status
• Specialization
Effective communication
Clarity
Purpose
Physical and human setting
Participation
Word choice and body language
Empathy
Action
Use of Feedback
Planned communication for now and for future
Be a good Listener
Types of Communication
• Based on style • Based on
– Formal communication channel
• Downward – Verbal
• Written
• Upward • Use of voice
• Horizontal/ Lateral – Non-Verbal
• Diagonal
– Informal
Communication Networks
Centralized
Networks
Gossip
Chain Cluster
THANK
YOU