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  • The Case of Performance Evaluation

    Diunggah oleh

    Sumit Thomas
    12 tayangan2 halaman
    Mr. Abhinav Kumar faces challenges in updating the company's performance appraisal system. First, the new system must align with the organization's goals and maintain high employee morale after successful changes increased efficiency. Second, a uniform system is needed for all levels and grades. Third, quantifying middle management's work is difficult but establishing rewards is important. The expectations for each role must also be clearly defined by detailing underlying skills.

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    The Case Of Performance Evaluation

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    Mr. Abhinav Kumar faces challenges in updating the company's performance appraisal system. First, the new system must align with the organization's goals and maintain high employee morale after successful changes increased efficiency. Second, a uniform system is needed for all levels and grades. Third, quantifying middle management's work is difficult but establishing rewards is important. The expectations for each role must also be clearly defined by detailing underlying skills.

    Hak Cipta:

    Attribution Non-Commercial (BY-NC)
    Unduh sebagai DOC, PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    12 tayangan2 halaman

    The Case of Performance Evaluation

    Diunggah oleh

    Sumit Thomas
    Mr. Abhinav Kumar faces challenges in updating the company's performance appraisal system. First, the new system must align with the organization's goals and maintain high employee morale after successful changes increased efficiency. Second, a uniform system is needed for all levels and grades. Third, quantifying middle management's work is difficult but establishing rewards is important. The expectations for each role must also be clearly defined by detailing underlying skills.

    Hak Cipta:

    Attribution Non-Commercial (BY-NC)
    Unduh sebagai DOC, PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    dari 2

    The Case Of Performance Evaluation

    Issues

    As Mr. Abhinav Kumar attempts to make changes in the existing performance appraisal system,
    he faces the following challenges:

    1. The change management had been successfully implemented and made the company a
    leader in its genre. Therefore the updated Appraisal system has to be in tune with the
    Organization’s imperatives and maintain the employee morale at high.

    2. A uniform performance appraisal system needs to be incorporated at all levels and


    grades.

    3. Quantifying the work at the middle management level is a big challenge and to establish
    a reward system for the same.

    4. Documenting the expectations from a particular role is important and therefore the skills
    underlying each attribute needs to be clearly defined.

    1. Mr. Abhinav Kumar has clearly pointed out that the change initiatives which had been
    implemented in different phases over two years period, was quite successful. Slowly but
    steadily the quality, cost-reduction and services had all improved in quality and the
    employees were having a high morale because of the highly improved efficiency and the
    corresponding increase in profits which is expected soon.

    With all the divisions and processes becoming more efficient, the existing performance
    measures were not enough. To sustain the momentum gained by the change initiatives it
    is extremely important that newer performance standards be defined and appropriately be
    linked with the rewards. The existing targets and objectives have become easily
    attainable because of the increase in efficiency, therefore better targets need to be set to
    further improve the performance.

    2. Presently the shop floor and frontline employees have a productivity-linked incentive
    system. And senior management has its own goals and bonuses. However the supervisors
    and managers at the middle management level do not have a well established appraisal
    system. And as the organization strives towards becoming the leader in the market, it is
    very important that it incorporates a uniform and fair appraisal system across the
    organization at all levels.
    3. The supervisors and managers at the middle management level need to be provided with
    a set of KPIs and KRAs which can be measured. The existing system fails to do that,
    making it extremely difficult for a fair appraisal procedure. With respect to the

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