LPV 06567

vl420mt.
book Page 1 Friday, February 1, 2002 3:51 PM
service
handbook
chapter
hp vectra vl420
minitower
hp business pcs
www.hp.com/go/vectrasupport
vl420mt.book Page 2 Friday, February 1, 2002 3:51 PM
notice
Information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated into another language without the prior written
consent of Hewlett-Packard Company.
3Com and EtherLink are registered trademarks of 3Com Corporation.
Intel, Celeron, and Pentium are either registered trademarks or trademarks of Intel.
Microsoft, MS, MS-DOS, Windows and Windows NT are either registered trademarks or
trademarks of Microsoft Corp. in the United States and/or other countries.
NVIDIA, GeForce, GeForce2, GeForce3, GeForce2 Pro, GeForce2 MX, GeForce2 GTS,
Vanta, NVIDIA Vanta, TNT2, NVIDIA TNT2, TNT, NVIDIA TNT, NVIDIA RIVA, RIVA, are
registered trademarks or trademarks of NVIDIA Corporation in the United States and/or
other countries.
© 2001-2002 Hewlett-Packard Company
contents
This chapter provides:
❒ Product model numbers
❒ Supported Accessories
❒ System Board, BIOS, and memory information
❒ Part numbers
replacement and exchange parts
The difference between a replacement and an exchange part is that when using
an exchange part you should return the replaced part to HP.
Replacement and exchange parts listed in this manual are subject to change.
However, updated part numbers are automatically cross-referenced to the old
number. This means that you will receive the correct part using the numbers
listed in this manual (even if the part’s actual number has been updated).
ordering parts
Contact your local HP Customer Care Center or an HP Authorized support
provider to get parts. Diagnostic is required in both cases, prior to any shipments.
For HP Customer Care Centers
www.hp.com/go/vectrasupport and select contact hp
1
hp vectra vl420 minitower pc
models and accessories
product hard drive graphics std. RAM optical drives OS1
number controller
Vectra VL420 MT PC
Models with Intel Pentium 4 Processor,
133 MHz System Bus Speed, and 256 KB Level 2 Cache Memory
A7582S
HP Vectra vl420 MT 1.5GHz (CPL: 01/2002 )
40 GB IDE, ATI Rage 128 Pro 512 MB 48✕ Max IDE W98
1
7200 rpm 16MB SDRAM CD-ROM
P5982A/B 20 GB IDE, 128 MB W2000
5400 rpm SDRAM
P6210A W98
P6211A W2000
P7212A W98
P7213A W2000

A8176S 40 GB IDE, NVIDIA GeForce2 512 MB 16✕10✕40✕ Max W2000
7200 rpm MX 32 MB SDRAM IDE CD-RW
A8177S 20 GB IDE, ATI Rage 128 Pro 256 MB 48✕ Max IDE
A8377S
A8385S 40 GB IDE,
7200 rpm
A8415S NVIDIA GeForce2 16✕40✕ IDE W98
MX 32 MB DVD-ROM
A8533S 20 GB IDE, ATI Rage 128 Pro 128 MB none Linux
7200 rpm 16MB SDRAM
P5741A 40 GB IDE, 48✕ Max IDE W2000
7200 rpm CD-ROM
P5743T 256 MB XP Pro
SDRAM
P5749W W2000
P5751W 16✕40✕ IDE
DVD-ROM
mini-tower vectras hp vectra vl420 minitower pc 1-1


number controller
P5756A/T 20 GB IDE, ATI Rage 128 Pro 128 MB 48✕ Max IDE W2000
P5762A/T W98
P5763A NVIDIA GeForce2 256 MB W2000
MX 32 MB SDRAM
P5764A/T ATI Rage 128 Pro 128 MB XP Pro
16MB SDRAM
P5771A/B 20 GB IDE, W2000
5400 rpm
P5776A 40 GB IDE, W98
7200 rpm
1 P5780A
P5977T
20 GB IDE,
5400 rpm
20 GB IDE, NVIDIA GeForce2 256 MB 16✕40✕ IDE W2000
7200 rpm MX 32 MB SDRAM DVD-ROM
P5980T ATI Rage 128 Pro 128 MB XP Pro
16MB SDRAM
P5990A 20 GB IDE, NVIDIA GeForce2 W98
5400 rpm MX 32 MB
P5991A 40 GB IDE, ATI Rage 128 Pro 256 MB 48✕ Max IDE XP Pro
P6205W 20 GB IDE, none
7200 rpm
P7208A 128 MB 48✕ Max IDE W2000
SDRAM CD-ROM
P7254A 20 GB IDE, NVIDIA TNT2 XP Pro
5400 rpm Vanta 16MB
P7278A 40 GB IDE, ATI Rage 128 Pro XP HE
7200 rpm 16MB
P7584T 20 GB IDE, NVIDIA TNT2 W2000
5400 rpm Vanta 16MB
P7597T XP Pro
P7598T 20 GB IDE, NVIDIA GeForce2 256 MB 16✕40✕ IDE
P7601T 20 GB IDE, NVIDIA TNT2 128 MB 48✕ Max IDE XP HE
5400 rpm Vanta 16MB SDRAM CD-ROM
P7602A 20 GB IDE, NVIDIA GeForce2 256 MB XP Pro
7200 rpm MX 32 MB SDRAM
P7633B 20 GB IDE, ATI Rage 128 Ultra 128 MB
5400 rpm 32MB SDRAM
1-2 hp vectra vl420 minitower pc mini-tower vectras


number controller

A8403S 20 GB IDE, ATI Rage 128 Pro 128 MB 16✕40✕ IDE W98
5400 rpm 16MB SDRAM DVD-ROM
A8420S 20 GB IDE, NVIDIA GeForce2 256 MB 16✕10✕40✕ Max W2000
A8422S ATI Rage 128 Pro 512 MB 48 ✕ Max IDE XP Pro
16MB SDRAM CD-ROM
A8523S W2000
A8528S 40 GB IDE, NVIDIA GeForce2 256 MB 16✕40✕ IDE
P3763W
P3764W
XP Pro
1
P3765W
P5735A 20 GB IDE, ATI Rage 128 Pro 128 MB 48✕ Max IDE W2000
P5746T 40 GB IDE, NVIDIA GeForce2 256 MB 16✕10✕40✕ Max XP Pro
P5767A/T 20 GB IDE, ATI Rage 128 Pro 48✕ Max IDE W2000
7200 rpm 16MB CD-ROM
P5768A 40 GB IDE, NVIDIA GeForce2 16✕40✕ IDE
7200 rpm MX 32 MB DVD-ROM
P5773A/B 48 ✕ Max IDE
CD-ROM
P5783A 20 GB IDE, ATI Rage 128 Pro 128 MB W98
5400 rpm 16MB SDRAM
P5981T 20 GB IDE, W2000
7200 rpm
P5984T 20 GB IDE, XP Pro
5400 rpm
P5989A 20 GB IDE, 256 MB W2000
7200 rpm SDRAM
P6200W 40 GB IDE, NVIDIA GeForce2 512 MB 16✕40✕ IDE XP Pro
P6201W
P7226A 20 GB IDE, ATI Rage 128 Pro 128 MB 48 ✕ Max IDE XP HE
P7227A XP Pro
P7629 20 GB IDE, NVIDIA GeForce2 256 MB
5400 rpm MX-400 64 MB SDRAM


number controller

A8382T 40 GB IDE, ATI Rage 128 Ultra 512 MB 48 ✕ Max IDE XP Pro
P3766W NVIDIA GeForce2 256 MB 16✕40✕ IDE W98
MX 32 MB SDRAM DVD-ROM
P5737A 128 MB
SDRAM
P5753W ATI Rage 128 Pro 256 MB W2000
16MB SDRAM
P6187W 48 ✕ Max IDE
1 P6189W NVIDIA GeForce2

CD-ROM
16✕10✕40✕ Max XP Pro
MX 32 MB IDE CD-RW
P6190W
and
P6192W 16✕40✕ IDE W2000
P6193W DVD-ROM
P6194W W98
P6195W
P7245A ATI Rage 128 Pro 128 MB 48 ✕ Max IDE W2000
16MB SDRAM CD-ROM
P7246A 256 MB XP Pro
SDRAM
P7863B 40 GB IDE, NVIDIA GeForce2 W2000
5400 rpm MX 32 MB

A8383T 80 GB IDE, ATI Rage 128 Ultra 512 MB 16✕10✕40✕ Max XP Pro
7200 rpm 32MB SDRAM IDE CD-RW
A8384T 40 GB IDE, ATI Rage 128 Pro 48 ✕ Max IDE W2000
7200 rpm 16MB CD-ROM

A8186S 40 GB IDE, ATI Rage 128 Pro 256 MB 48 ✕ Max IDE W2000
A8543S 512 MB
SDRAM
P5738A NVIDIA GeForce2 128 MB 16✕40✕ IDE
MX 32 MB SDRAM DVD-ROM
1. Indicates operating system preloaded. W98 = Windows 98, W2000 = Windows 2000 Professional,
NT4 = Windows NT4, XP Pro = Windows XP Professional, XP HE = Windows XP Home Edition.


note
All models have:
❒ Integrated Analog Devices AD1885 AC’97 stereo audio codec.
❒ Integrated Intel Pro/100 VE network controller.
supported accessories
Memory
64 MB SDRAM, non-ECC PC133 main memory module P1536A
64 MB SDRAM, non-ECC PC133 main memory module – pack of 10 P5100A
128 MB SDRAM, non-ECC PC133 main memory module P1537A
128 MB SDRAM, non-ECC PC133 main memory module – pack of 10
256 MB SDRAM, non-ECC PC133 main memory module
256 MB SDRAM, non-ECC PC133 main memory module – pack of 10
P5101A
P1538A
P5102A
1
512-MB SDRAM, non-ECC PC133 main memory module P5090A
Graphics Cards
NVIDIA GeForce2 GTS 32MB graphics card D1971A
NVIDIA GeForce2 MX 32MB graphics card (includes DVI to VGA adapter) D2289A
Input Devices
HP PS/2 Windows keyboard C4735B
HP PS/2 Multimedia keyboard C4742B
HP USB Enhanced Internet keyboard C4768A
HP PS/2 scrolling mouse C4736B
HP USB optical scrolling mouse C4766A
HP cordless keyboard and mouse kit P5911A
(US, France, Germany, UK and Euro English only)
Monitors
All current HP monitors (see the HP Monitors Service Handbook)
Hard Disk Drives

20 GB 7200 rpm Ultra ATA/100 hard disk drive P1541A
80 GB 7200 rpm Ultra ATA/100 hard disk drive P1542A
18 GB 10 Krpm Ultra160 SCSI hard disk drive D8609B

Optical and Removable Storage

48✕ max-speed IDE CD-ROM drive D9444A
16✕ max-speed IDE DVD-ROM drive P1544B
16✕ 10✕ 40✕ max-speed IDE CD-RW drive P1543A
HP USB external CD-RW drive C4504/5A
HP USB external floppy disk drive D9510A
HP 250 MB ATAPI II internal ZIP drive P1983A
HP external USB Compact Flash reader P1977A
Multimedia
HP external USB web camera P1978A
1 HP multimedia monitor base

HP amplified external speakers 9.6WRMS
HP headset with microphone
P1535A
P1534A
P1968A
HP internal speaker (bulk) P1967A
Data Communications and LAN Adapter Boards

HP 802.11b USB Wireless LAN P1980A
HP 802.11b Wireless LAN Access Point (SMB) P1981A
HP 802.11b Wireless LAN Access Point (Corporate) F2135A
HP 3Com Fast Etherlink 3C905C-TX PCI NIC P7522C
HP external USB modem P1979A
Security
HP Master Pass Key system kit D6655C
HP spare Master Pass Key D6658B
HP locks for Master Pass Key system, option 1 (pack of 50) D6659A
HP locks for Master Pass Key system, option 2 (pack of 50) D9528A
HP locks for Master Pass Key system, option 3 (pack of 50) P1550A
HP Kensington lock F1645A
HP L1510 front glass protection P2291A
HP L1520 front glass protection P5096A
I/O Interfaces
HP Adaptec Ultra160 SCSI adapter card P2280A

system board, BIOS, and memory
Chassis Intrusion Processor:

Intel Pentium 4 with
Chassis fan (MT and SFF only) socket N.
Processor fan
Auxilary power
connector Main Memory:
3 DIMM sockets
Maximum 1.5 GB.
CD audio connector 64, 128, 256 or 512 MB
SDRAM modules.
Power Supply fan

(DT only) 1
Main Power
Internal speaker connector
(if fitted)
Floppy drive
CD-ROM, DVD,
CD-RW, Tape or Zip
SCSI LED (SCSI drive
models only)
Primary IDE connector for
Hard drive(s)
Front USB port
connector
Status panel System Board Switches:

See the table on the next page.


system board switches
Switch Function Default
On Reserved
1-4 Off
Off Reserved – Normal operation
On Clears CMOS and passwords
5 (to reload the Setup program defaults) Off
Off Normal operation
On Clears User and Administrator passwords
6 Off
Off Normal operation
On BIOS recovery mode: forces booting in the BIOS boot
7 block area Off
1 8
Off
On
Normal operation
Not used
Off
Off Not Used - Normal operation
On Normal operation (Software boot block protection)
9 On
Off Hardware boot block protection
On Not used
5 Off
Off Not Used - Normal operation
BIOS history
For the latest BIOS, the flasher utility program, and the BIOS history refer to the
HP’s Web site.
http://www.hp.com/go/vectrasupport/
pre-boot diagnostic beep codes

Number Meaning
of Beeps
0 System OK
1 Processor absent, not correctly connected or ZIF (Zero Insertion Force)
socket not closed
2 Power supply is in protected mode
3 No memory, bad memory modules, incompatible memory module
4 Graphics card problem
5 PnP/PCI initialization problem
6 Corrupted BIOS. You need to activate crisis recovery procedure (refer to
release note provided with BIOS).
7 Defective system board

part numbers
1
2 3
5
1
7
6
9
8
13
10 12
11
14 15
18
17
16


parts list
Item Description Repl. Exchange
Part Number Part Number
1 Complete chassis with cover 5065-8921 —
2 Front bezel kit (includes plastic fillers, 5065-8922 —
metal FRI shields and HP logo)
3 Rear fan assembly 5065-4254 —
4 Rear panel I/O gasket 5065-4299 —
5 HDD rail kit (one pair of rails with 5065-8945 —
grommets and screws).
6 Power supply 250W (PFC1) 0950-4206 —
7 Control cable kit (includes front USB 5065-8930 —
1 8
connectors and cable, power switch and
cable, intrusion switch and cable)
Data cable kit (HDD, FDD and CD-ROM 5065-8931 —
data cables)
9 1.44 Floppy disk drive 5065-2592 —
10 IDE hard disk drives:2
20 GB 5400 rpm Maxtor Athena — P4452-69001

20 GB 5400 rpm Seagate U6 — P4738-69003
20 GB 5400 rpm Western Digital VL40 — P4449-69001
20 GB 5400 rpm Seagate U6 Blockpoint — P6868-69001
20 GB 7200 rpm Maxtor Atlantis — P2812-69005
20 GB 7200 rpm IBM Ericson — P4736-69003
20 GB 7200 rpm Maxtor Viper — P6078-69001
20 GB 7200 rpm Seagate Barracuda ATA IV — P5913-69001
20 GB 7200 rpm Western Digital Cav. XL40 — P6184-69001
40 GB 5400 rpm Seagate U6 — P4737-69003

40 GB 5400 rpm Western Digital VL40 — P4450-69001
40 GB 5400 rpm Seagate U6 Blockpoint — P6869-69001
40 GB 7200 rpm IBM Ericson — P4735-69003

40 GB 7200 rpm Quantum Atlantis — P2813-69005
40 GB 7200 rpm Western Digital Cav. XL40 — P4451-69001

SCSI hard disk drives:

18 GB 10 Krpm Ultra 160 Maxtor Orca — P4444-69001
36 GB 10 Krpm Ultra 160 Maxtor Orca — P4445-69001


parts list
Item Description Repl. Exchange
11 48✕ Max IDE CD-ROM drive D4389-60091 —
16✕ 40✕ Max IDE DVD-ROM drive — P4388-69006
16✕ 10✕ 40✕ Max IDE CD-RW drive — P4398-69081
24✕ 10✕ 40✕ Max IDE CD-RW drive — D4398-60053
12 Enhanced PS2 scrolling mouse C4737-60001 —
Optical USB scrolling mouse C4766-60101 —
13 Standard PS2 keyboard C4739-601xx3 —
Internet USB keyboard C4768-601xx3 —
14 System board See PC’s system board parts list
15 Internal speaker 5184-3847 —
16
17
Keylock assembly (minitower only)
Battery (3V) for system board
5064-9154
1420-0356
—
—
1
18 PCI cards:
Adaptec Ultra160 SCSI PCI adapter 5065-4286 —

3COM Etherlink 10/100 PCI network 5065-1279 —
adapter
HP 56K V90 PCI internal modem - Europe 5184-3849 —
HP 56K V90 PCI internal modem - US D7519-63001 —
Soundblaster Live 5.1 card P6795-63401 —
AGP graphics cards and accessories:
ATI Rage 128 Pro (16MB) — P1650-69501

ATI Rage 128 Ultra (32MB) P6197-63501 —
NVIDIA TNT2 Vanta (16MB) P5760-63501 —
NVIDIA GeForce2 MX (32MB) — P2075-69501
NVIDIA GeForce2 MX400 (64MB) P6791-63501 —
NVIDIA GeForce3 Ti200 (64MB) — P6196-69501
DVI to VGA adapter (for GeForce2 MX) 5184-3854 —
not 250 MB internal ZIP drive D9794-60302 —
shown
Audio cable 5182-1857 —
SCSI cables:
Ultra160 SCSI cable (3 connectors) 5184-4932 —

Ultra160 SCSI LED cable 5184-3868 —
External USB modem- Europe 5065-2591 —
External USB modem- US 5065-2590 —
1. PFC=Power Factor Correction. PFC power supplies should be used in the EU as of
December 1, 2000 in compliance with EU standards.
2. For optional disk drive information, see the Accessory Service Handbook.
3. Where “xx” is the code for your national keyboard (see the Accessory Service Handbook).


system board parts list
Description Repl. Exchange
System board:
Vectra vl420 system board — P5750-69001
Processors (FC-PGA2 package):
Intel Pentium 4, 1.5GHz/256/400 socket N — P5663-69001
1 Intel Pentium 4, 2.2GHz/512/400 socket N

Thermal interface
—
P2136-65001
P6235-69001
—
Heatsink/fan assembly PGA478 P5663-63101 —
Main memory modules:
1 ✕ 64-MB non-ECC PC133 SDRAM P1536-63010 —


software recovery CD-ROMs
Image Creation & Recovery CD-ROM 5970-0510-xx1
— for Windows 2000 SP1 and Windows NT4
— for Windows 98SE (except Japanese)
— for Windows 98SE (for Japanese)
— for Windows XP Professional
— for Windows XP Professional and Windows 2000 SP1
— for Windows XP Home (for English, French, German, Italian,
Spanish)
Image Creation & Recovery CD-ROM
— for Windows XP Home (for Portuguese, Swedish, Dutch,
5970-0541-xx1 1
Danish, Finnish, Norwegian, Japanese, Chinese)
Image Library & Diagnostics CD-ROM 5970-4610
— for Windows 2000, Windows NT4 and Windows 98SE
— for Windows XP Professional and Windows XP Home
— for Windows XP Professional, Windows XP Home and
Windows 2000
1. Where “xx” is the code for your language.
manuals and documentation

Quick User’s Guide 5970-5190-xx1
Upgrade Guide web source2
Troubleshooting Guide web source2
Technical Reference Manual (in 3 parts) web source2
Service Handbook chapter web source2
1. Where “xx” is the code for your language.
2. Electronic file available on www.hp.com/go/vectrasupport.


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vl420mt.

book Page 1 Friday, February 1, 2002 3:51 PM

HP Vectra vl420 MT 1.6GHz (CPL: 10/2001 )

mini-tower vectras hp vectra vl420 minitower pc 1-1

hp vectra vl420 minitower pc

product hard drive graphics std. RAM optical drives OS1

1-2 hp vectra vl420 minitower pc mini-tower vectras

hp vectra vl420 minitower pc

product hard drive graphics std. RAM optical drives OS1

HP Vectra vl420 MT 1.7GHz (CPL: 10/2001 )

mini-tower vectras hp vectra vl420 minitower pc 1-3

hp vectra vl420 minitower pc

product hard drive graphics std. RAM optical drives OS1

HP Vectra vl420 MT 1.8GHz (CPL: 10/2001 )

1 P6189W NVIDIA GeForce2

HP Vectra vl420 MT 1.9GHz (CPL: 01/2002 )

HP Vectra vl420 MT 2.0GHz (CPL: 10/2001 )

1-4 hp vectra vl420 minitower pc mini-tower vectras

hp vectra vl420 minitower pc

Hard Disk Drives

mini-tower vectras hp vectra vl420 minitower pc 1-5

hp vectra vl420 minitower pc

Optical and Removable Storage

1 HP multimedia monitor base

Data Communications and LAN Adapter Boards

1-6 hp vectra vl420 minitower pc mini-tower vectras

hp vectra vl420 minitower pc

system board, BIOS, and memory

Chassis Intrusion Processor:

Power Supply fan

Status panel System Board Switches:

mini-tower vectras hp vectra vl420 minitower pc 1-7

hp vectra vl420 minitower pc

pre-boot diagnostic beep codes

1-8 hp vectra vl420 minitower pc mini-tower vectras

hp vectra vl420 minitower pc

mini-tower vectras hp vectra vl420 minitower pc 1-9

hp vectra vl420 minitower pc

20 GB 5400 rpm Maxtor Athena — P4452-69001

40 GB 5400 rpm Seagate U6 — P4737-69003

40 GB 7200 rpm IBM Ericson — P4735-69003

80 GB 7200 rpm Maxtor Viper — P6082-69001

SCSI hard disk drives:

1-10 hp vectra vl420 minitower pc mini-tower vectras

hp vectra vl420 minitower pc

Adaptec Ultra160 SCSI PCI adapter 5065-4286 —

ATI Rage 128 Pro (16MB) — P1650-69501

Ultra160 SCSI cable (3 connectors) 5184-4932 —

mini-tower vectras hp vectra vl420 minitower pc 1-11

hp vectra vl420 minitower pc

1 Intel Pentium 4, 2.2GHz/512/400 socket N

1-12 hp vectra vl420 minitower pc mini-tower vectras

hp vectra vl420 minitower pc

manuals and documentation

mini-tower vectras hp vectra vl420 minitower pc 1-13

hp vectra vl420 minitower pc

1-14 hp vectra vl420 minitower pc mini-tower vectras

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