Anda di halaman 1dari 11

Accounting Organizationsand Society,Vol. 13, No. 5, pp. 465-475, 1988. 0361-3682/88 $3.00+.

00
Printed in Great Britain Pergamon Press plc

MANAGERIAL ATTITUDE, MOTIVATION AND THE EFFECTIVENESS


OF BUDGET PARTICIPATION*

LOKMAN MIA
Department of Accounting and Finance, University of Tasmania

Abstract
This study empirically examined the effect of budget participation on managerialperformance tgsinga con-
tingency theory approach. Contingent variables investigated included managerial attitude (towards their
job and company) and motivation (to work). The results indicated that both variablesmoderated the effect
of budget participation. Specifically,participation in the budgeting process by managers who reported a
more favourable attitude or motivation, was associated with improved performance; whereas participation
by managers exhibiting a less favourable attitude or motivation, was associated with hampered perform-
ance. These results support the fundamental argument that an organization may be better off following a
budgeting style (participative or non-participative) that is congruent with its employee attitude and moti-
vation.

A n u m b e r of studies have i n v e s t i g a t e d the rela- o t h e r hand, b u d g e t p a r t i c i p a t i o n b y m a n a g e r s


t i o n s h i p b e t w e e n b u d g e t p a r t i c i p a t i o n a n d per- w h o e x h i b i t e d a less favourable a t t i t u d e a n d / o r
f o r m a n c e ( B r o w n e l l & McInnes, 1986; Brow- motivation demonstrated hampered perform-
nell, 1981, 1982; Kenis, 1979; Milani, 1975; ance.
Meyer, 1970); h o w e v e r , the e x a c t n a t u r e of the T h e n e x t s e c t i o n draws u p o n p r e v i o u s litera-
r e l a t i o n s h i p r e m a i n s unclear, as the results re- t u r e to d e v e l o p a t h e o r e t i c a l f r a m e w o r k l i n k i n g
p o r t e d b y p r e v i o u s studies have b e e n i n c o n c l u - the variables of i n t e r e s t i n o r d e r to p r o v i d e the
sive a n d o f t e n c o n t r a d i c t o r y . O n e w a y to r e c o n - basis for the h y p o t h e s e s s u m m a r i z e d thereafter.
cile these c o n f l i c t i n g results is to investigate the T h e r e s e a r c h m e t h o d , results a n d d i s c u s s i o n are
h y p o t h e s i s e d r e l a t i o n s h i p utilising a c o n t i n - p r e s e n t e d in s u b s e q u e n t sections.
g e n c y t h e o r y a p p r o a c h ( G o v i n d a r a j a n , 1986).
This a p p r o a c h i n v o l v e s a c c e p t i n g t h e idea that
the n a t u r e o f the r e l a t i o n s h i p i n q u e s t i o n m a y THEORY DEVELOPMENT: BUDGET PARTICI-
vary f r o m o n e s i t u a t i o n to another. PATION AND PERFORMANCE
In the p r e s e n t s t u d y a c o n t i n g e n c y t h e o r y
a p p r o a c h was a d o p t e d to evaluate t h e effective- T h e results of p r e v i o u s studies o n the relation-
ness ( i n t e r m s of m a n a g e r i a l p e r f o r m a n c e ) of ship b e t w e e n b u d g e t p a r t i c i p a t i o n and mana-
b u d g e t participation. T h e c o n t i n g e n t variables gerial p e r f o r m a n c e have b e e n equivocal. Some
i n v e s t i g a t e d i n c l u d e d m a n a g e r i a l attitude a n d studies have r e p o r t e d a positive, significant rela-
motivation. T h e results i n d i c a t e d that b u d g e t t i o n s h i p b e t w e e n b u d g e t p a r t i c i p a t i o n a n d per-
participation by managers who reported a more f o r m a n c e (BrowneR, 1981, 1982; Schuler &
favourable attitude a n d / o r m o t i v a t i o n d e o Kim, 1979; Bass & Leavitt, 1963; Becker &
m o n s t r a t e d i m p r o v e d p e r f o r m a n c e . O n the Green, 1962), w h e r e a s o t h e r studies o b s e r v e d

*I am indebted to Ken Ferris, Southern Methodist University,Ferdinand Gul,WollongongUniversityand Ron Weber, Queens-
land Universityfor their help in revising and developing the paper. Comments by Peter BrowneU,Macquarie University,Rob
Chenhall, La Trobe University,Ken Moores, Otago University and by the participants at the AAANZconference (1985) on
an earlier version of the paper are acknowledged. I am also indebted to the anonymous reviewers for their helpful comments
and advice on earlier,drafts of the paper.
465
466 LOKMAN MIA

no differences in performance b e t w e e n par- While Lawler & Hackman (1979), Siegal & Ruh
ticipatively and non-participatively set budgets (1973), Patchen ( 1 9 7 0 ) and Hofstede ( 1 9 6 7 )
(Kenis, 1979; Ivancevich, 1976; Steers, 1979; reported a significant and positive relationship
Milani, 1975; Foran & Decoster, 1974). Adding between participation and motivation, Brownell
confusion, some studies have even reported a (1983), Ivancevich ( 1 9 7 9 ) and Staw ( 1 9 7 7 ) did
negative relationship b e t w e e n participation and not observe such a relationship.
performance, suggesting that authoritarian goal One potential explanation for these inconclu-
setting may lead to performance superior to that sive results is that changing (improving)
associated with participative goal setting (e.g. employee attitude and motivation through
Blumenfield & Leidly, 1969; Bryan & Locke, budgetary participation, or by other means,
1967; Stedry, 1960; Morse & Reimer, 1956). assumes that individuals are only the recipients
A problem facing researchers in this area is of stimuli, and fails to consider that individuals
therefore a need to reconcile these conflicting may be m o r e than merely passive recipients of
results. One way of doing this is to adopt a con- such stimuli. A m o r e realistic view is that since
tingency theory approach. Govindarajan individuals themselves may be the augmentors
(1986), for example, used environmental uncer- of stimuli (see Milton et al., 1984), an organiza-
tainty as a contingent variable in evaluating the tion may be better off following a budgeting
relationship b e t w e e n budget participation and style (participative or non-participative) that is
performance. He reported that increased partici- congruent with its e m p l o y e e attitude and moti-
pation improved performance in environmen- vation.
tally highly uncertain situations, but h a m p e r e d Two exceptions to the treatment of employee
performance in low uncertain situations. Brow- attitude and motivation as o u t c o m e variables are
nell ( 1 9 8 1 ) found that increased participation Brownell & Mclnnes ( 1 9 8 6 ) and Milani (1975).
by employees w h o w e r e "internals" ( o n the Brownell & McInnes examined the potential of
locus of control scale) resulted in improved per- employee motivation as a construct intervening
formance, whereas participation b y employees in the relationship b e t w e e n budget participation
w h o w e r e "externals" ( o n the same scale) ham- and performance. The term intervening is used
pered performance. Similarly, Hofstede ( 1 9 6 7 ) here in the sense that the relationship b e t w e e n
found that increased participation by employees budget participation and performance exists
having a high need for independence was as- partly via motivation as shown in Fig. 1 (see
sociated with improved performance, but no
Attitude
such relationship could be obtained in the case motivation
of employees w h o had a low need for indepen-
dence (see also Vroom, 1959).
With regard to attitude and motivation, r e -
searchers have c o m m o n l y treated these con-
structs as o u t c o m e variables in evaluating the participation m performance
effectiveness of budgetary participation. A rea- Fig. 1. Model sharing motivation and attitude as intervening variables.
son underlying this c o m m o n assumption is the (Adapted from Brownell & McInnes, 1986.)
expectation that participation should positively
affect these variables as o u t c o m e criteria. How- Brownell & Mclnnes, 1986). Contrary to their
ever, the results to date are generally inconsis- expectations, motivation did not play a signifi-
tent. Although Collins ( 1 9 7 8 ) and Vroom cant intervening role, i.e. the relationship be-
(~959), for example, reported a significant, posi- t w e e n participation and performance did not
tive relationship b e t w e e n participation a n d exist via motivation. In another study, Milani
employee attitude, Ivancevich ( 1 9 7 9 ) found no ( 1 9 7 5 ) examined the potential of employee
such relationship. In the case of motivation, a attitude as a construct intervening the relation-
similarly equivocal situation apparently exists. ship b e t w e e n budget participation and perform-
MANAGERIALATYITUDE,MOTIVATIONAND BUDGETPERFORMANCE 467

a n c e ( s e e Fig. 1). Milani f o u n d that a t t i t u d e , like effective in i m p r o v i n g p e r f o r m a n c e in this case.


m o t i v a t i o n , d i d n o t p l a y an i n t e r v e n i n g r o l e in Based o n t h e a b o v e discussion, it c a n b e
explaining the relationship. a r g u e d that b u d g e t p a r t i c i p a t i o n m a y b e effec-
Unlike t h e s e e a r l i e r s t u d i e s t h e p r e s e n t s t u d y tive in t h e c a s e o f e m p l o y e e s w h o h a v e a m o r e
examined the potential of managerial attitude f a v o u r a b l e a t t i t u d e o r m o t i v a t i o n b u t m a y b e in-
a n d m o t i v a t i o n as c o n s t r u c t s moderating the re- effective in t h e c a s e o f e m p l o y e e s w h o h a v e a
lationship between budget participation and less f a v o u r a b l e a t t i t u d e o r m o t i v a t i o n .
p e r f o r m a n c e . H e r e t h e t e r m m o d e r a t i n g is u s e d
in t h e s e n s e that a t t i t u d e a n d m o t i v a t i o n a r e re- Hypotheses
l a t e d n e i t h e r to b u d g e t p a r t i c i p a t i o n n o r per- T o s u m m a r i z e , it is a r g u e d that o u r u n d e r -
f o r m a n c e b u t to t h e r e l a t i o n s h i p b e t w e e n t h e s e s t a n d i n g o f t h e r e l a t i o n s h i p b e t w e e n b u d g e t par-
l a t t e r v a r i a b l e s as s h o w n in Fig. 2 ( s e e Gul, ticipation and performance can be improved by
1984). c o n s i d e r i n g t h e m o d e r a t i n g r o l e that a t t i t u d e
a n d m o t i v a t i o n h a v e o n t h e relationship. T o
Attitude establish t h e m o d e r a t i n g r o l e o f a t t i t u d e a n d
motivation m o t i v a t i o n , it has b e e n a r g u e d that b u d g e t par-
ticipation by employees who have a more
favourable (high) attitude or motivation may
Budget Managerial h a v e a significant, p o s i t i v e r e l a t i o n s h i p w i t h p e r -
participation performance f o r m a n c e . In contrast, b u d g e t p a r t i c i p a t i o n b y
e m p l o y e e s w h o h a v e a less f a v o u r a b l e ( l o w ) at-
Fig. 2. Model showing attitude and motivation as moderating variables.
( Adapted from Gul, 1974. ) t i t u d e o r m o t i v a t i o n m a y n o t h a v e s u c h a rela-
tionship with performance. These arguments
F o l l o w i n g F e s t i n g e r ' s ( 1 9 5 7 ) t h e o r y o f cogni- m a y b e s u m m a r i z e d in t h e f o l l o w i n g h y p o t h e s e s :
tive d i s s o n a n c e , it m a y b e a r g u e d that e m p l o y e e s
who have a more favourable (high) attitude or
Hs:There is an interaction between budget participation
motivation develop a cognitive dissonance or and attitude affecting managerial performance. Managers
p s y c h o l o g i c a l u n e a s i n e s s if t h e i r p e r f o r m a n c e is whose budget participation is congruent with their at-
l o w ( b e l o w e x p e c t e d level). To r e d u c e this dis- titude will demonstrate improved performance, while
s o n a n c e , t h e y a t t e m p t to i m p r o v e t h e i r p e r f o r m - managers whose budget participation is incongruent
with their attitude will demonstrate hampered perform-
a n c e ( H a m n e r & Organ, 1978; C a l d e r & Ross, ance. 1
1976). B u d g e t p a r t i c i p a t i o n as a m e c h a n i s m for H~"There is an interaction between budget participation
i n f o r m a t i o n e x c h a n g e e n a b l e s e m p l o y e e s to ob- and motivation affecting managerial performance. Mana-
tain a c l e a r e r u n d e r s t a n d i n g o f t h e i r jobs, gers whose budget participation is congruent with their
t h e r e b y h e l p i n g t h e m to i m p r o v e t h e i r p e r f o r m - motivation will demonstrate improved performance,
while managers whose budget participation is incon-
a n c e ( H o p w o o d , 1976). I n c o n t r a s t , e m p l o y e e s
gruent with their motivation will demonstrate hampered
w h o h a v e a less f a v o u r a b l e ( l o w ) a t t i t u d e o r performance.
motivation may not develop such a cognitive
d i s s o n a n c e d u e to t h e i r l o w p e r f o r m a n c e s . Con-
s e q u e n t l y , t h e s e e m p l o y e e s are less likely to vol-
u n t a r i l y a t t e m p t to i m p r o v e t h e i r p e r f o r m a n c e METHOD
t h r o u g h b u d g e t p a r t i c i p a t i o n o r b y o t h e r means.
Alternatively, an a u t h o r i t a r i a n d e v i c e ( a non- The research method involved administering
p a r t i c i p a t i v e b u d g e t , for e x a m p l e ) m a y b e m o r e a q u e s t i o n n a i r e to a s a m p l e o f l o w e r a n d m i d d l e

There is no theoretical justification for expecting a two way interaction between attitude and motivation or a three way
interaction among budget participation, attitude and motivation that affect performance. To validate this view, statisticaltests
were undertaken and the results are reported later in this paper.
468 LOKMANMIA

level managers in a large company. The com- ing (6%), production (19%), R&D (5%), pur-
pany was originally incorporated in Australia as a chasing (7%), maintenance (10%), personnel
mining and associated investments company (6%), administration ( 1 2 % ) and accounts and
about a decade ago. In recent years it has finance ( 17% ). The respondents had an average
emerged as a major Australian company, mainly tenure of 7 years (ranging from 1 to 20 years)
through the acquisition of other companies with the corporation and supervised on average
doing business in diversified fields. The com- 12 subordinates (ranging from 1 to 40).
pany is listed on the Australian Stock Exchange,
operates nationally in Australia and consists of The measurement of variables
five operating divisions engaged in the import- The variables incorporated into the question-
ing and distribution of automobiles, and the naire were participation, attitude, motivation
manufacturing and selling of furniture, plastic and performance.
building products, gardening equipment and
electrical goods. Budget participatior~ Milani's ( 1 9 7 5 ) mea-
A series of meetings with the corporate man- sure of budget participation was employed to
agement indicated that each of the divisions was assess the amount of influence and involvement
treated as a profit centre, with the divisional an individual employee perceives to have on a
managers being given considerable autonomy in jointly-set budget (Brownell, 1979). The use of
running their divisions. All of the divisions have this instrument enables the results of the present
been using budgets for several years to plan their study to be compared with those of other studies
operations and to evaluate performance. More- of budget participation. Respondents are re-
over, the corporate management appeared to quested to rate their level of budget participa-
have been interested in encouraging a participa- tion under each of the six items on a 7-point
tive style of budgeting in all divisions. Likert-type scale. The overall score for the con-
The distribution of the questionnaire was struct is the sum of the scores under each of the
handled via the internal mailing system of the six items. The use of the measure in the present
company, under a corporate cover letter study yielded a Cronbach alpha coefficient of in-
encouraging cooperation in the study. Each ternal reliability of 0.89 which compares favour-
respondent was provided with a stamped, self- ably with other studies of this type 2 (see Brow-
addressed envelope to return the completed nell, 1985).
questionnaire direct to the researcher. The sam-
ple consisted of 115 middle and lower level Attitude. A literature review indicated that, in
managers from various functional areas: sales, a budgetary situation, Milani ( 1 9 7 5 ) offers the
marketing, production, R&D, purchase, mainte- most clear and complete definition of attitude.
nance, personnel, administration and accounts He defined attitude in terms of employees' feel-
and finance. However, selection of the respon- ings and predispositions towards their jobs
dents was made by the division management, so (attitude towards job) and employer (attitude
the sample was not strictly random. In selecting towards company) in a budgetary context. At-
respondents, the management was requested to titude towards the job is measured using a 16-
choose samples of managers from all functional item instrument adapted by Milani ( 1 9 7 5 ) from
areas. a larger instrument developed by Miller (1934).
The questionnaire was fully completed by 83 Examples of items included in this measure are:
managers, yielding a response rate of 72%. "I can think of few jobs I would rather have than
These managers were from sales ( 18% ), market- this one" and "This job is disliked by everyone".

2 Afactor analysis using the scores for the measure in this study yielded one eigen value greater than unity resulting in the
extraction ofone Factor.The Factorhad an eigen value of 3.82 and explained 64% of variance in participation. The factorload-
ings of items 1--6in the instrument were 0.83, 0.57, 0.70, 0.89. 0.92 and 0.85, respectively.
MANAGERIALATTITUDE,MOTIVATIONAND BUDGETPERFORMANCE 469

Attitude towards the c o m p a n y is m e a s u r e d using o b t a i n e d for the valence measure was 0.76.
a 10-item instrument also a d a p t e d by Milani These coefficients c o m p a r e favourably with pre-
( 1 9 7 5 ) from an instrument d e v e l o p e d by vious results (Ferris, 1977).
Bergen (1939). Examples of items i n c l u d e d in
this measure are: "A large n u m b e r of the
e m p l o y e e s w o u l d leave h e r e if they c o u l d get Performance. Managerial p e r f o r m a n c e was
g o o d jobs elsewhere", and "On the whole, the m e a s u r e d using superior ratings. Self-ratings
c o m p a n y treats us about as well as w e deserve". w e r e not used to avoid the possibility of having
The score for a manager's overall attitude is the a higher leniency e r r o r ( h i g h e r mean values)
sum of scores for his attitude towards the job and and a l o w e r variability e r r o r ( r e s t r i c t i o n of
attitude towards the c o m p a n y (Shaw & Wright, r a n g e ) in the score (see Thornton, ~968; Prien &
1967, pp. 130-132; Tiflfin, 1952, pp. 4 6 5 - 4 7 1 ) . Liske, 1962). Moreover, since the participants in
A c h e c k of internal reliability for the measure in this study held managerial positions, an evalua-
this study y i e l d e d a Cronbach alpha coefficient tion of their p e r f o r m a n c e on a m o r e global basis
of 0.61 w h i c h is an a c c e p t a b l y high level (Nun- was c o n s i d e r e d important. The superior ratings
nally, 1967). aimed to p r o v i d e such a w i d e r evaluation of
managerial p e r f o r m a n c e (Heneman, 1974).
MotivatiorL W o r k motivation was m e a s u r e d A list containing the names and addresses of
using an instrument d e v e l o p e d by Lawler & Sut- superiors for the 83 participating managers in
d e (1973). In the c u r r e n t study, w o r k motiva- the sample was obtained from the divisional
tion was v i e w e d in the c o n t e x t of an e x p e c t a n c y managers' office. Also information on the p e r i o d
paradigm, and thus as a function of the e f f o r t - for w h i c h each of the participating managers had
p e r f o r m a n c e (E--*P) expectancy, the perform- b e e n working u n d e r his c u r r e n t s u p e r i o r p r i o r
a n c e - o u t c o m e (P--*O) e x p e c t a n c y and valence to the study was also obtained. A p e r i o d of 6
(V) (Ferris, 1977; Vroom, 1964). An e x a m p l e of m o n t h s was c o n s i d e r e d necessary for a superior
items measuring (E--*P)e x p e c t a n c y is "Working to form an accurate o p i n i o n about his subordi-
hard ---->G o o d job performance", and (P-*O) ex- nate's performance. This criterion was met by 60
p e c t a n c y is "Working hard --->High pay". The va- of the 83 participating managers. The superior of
lence (V) is m e a s u r e d by the e x t e n t of desir- each of these 60 managers was then r e q u e s t e d to
ability for, say, "High pay". Using the instrument, evaluate as accurately as possible the overall per-
r e s p o n d e n t s r e p o r t their e x p e c t a n c i e s on a 7- formance of the participating manager directly
point scale ranging from 1 ( n e v e r ) to 7 ( a l w a y s ) r e p o r t i n g to him. 4 The superiors w e r e p r o v i d e d
and valences on a 9-point scale ranging from 1 with a 9-point Likert-type scale ranging from
( e x t r e m e l y u n d e s i r a b l e ) to 9 ( e x t r e m e l y desir- b e l o w average ( 1 ) to above average perform-
able). The overall score for motivation is deter- ance (9). Each of the r e s p o n d e n t superiors was
m i n e d by c o m b i n i n g the e x p e c t a n c i e s and val- assured of anonymity and p r o m i s e d that the data
ence. 3 Use of the e x p e c t a n c y measure in this c o l l e c t e d w o u l d be used only for the p u r p o s e of
study y i e l d e d an internal reliability coefficient of the study. Superior ratings of p e r f o r m a n c e for 51
0.74 for (E--*P) e x p e c t a n c y and 0.86 for (P--~O) participating managers w e r e obtained. Thus, the
expectancy. The internal reliability coefficient final sample size used for analysis was 51.

.sMotivation(M) = (E--~P) [(P ~ O) (V)l where:


(E ~ P) is the effort-performance expectancy; (P --* O) is the performance-outcome expectancy; and (V) is the valence or
desirabilityof a reward.
In addition to the assurance of anonymityand the promise for using the data only for the purpose of the study, the superiors
were specificallyrequested to evaluate performance of a participating manager only if they (superiors) could do it without
any personal prejudice. Four superiors expressed their unwillingnessto evaluate seven of the participating managers' per-
formance on personal grounds.
470 LOKMAN MIA

RESULTS Y = a + b l X 1 + b2X2 + b 4 X l X 2 + e (1)


where:
Table 1 presents descriptive statistics and Y = managerialperformance;
Table 2 presents the correlation matrix for the X 1 = budget participation (rescaled,
variables in t h e study. T h e a b s e n c e o f significant m e a n = 0); s
multi-collinearity amongst the variables (see Nie x2 = attitude (rescaled, mean = 0);
e t a L , 1 9 7 5 , p. 3 4 0 ) i n d i c a t e s t h a t r e g r e s s i o n x~2 = interaction term.
analysis m a y be appropriately used to test
A s i g n i f i c a n t c o e f f i c i e n t b4 i n e q u a t i o n (1)
h y p o t h e s e s H 1 and H 2 ( S c h o o n h o v e n , 1981;
would indicate an interaction between budget
Blalock, 1 9 7 2 ) . It m a y b e n o t e d t h a t t h e m u l t i -
participation and attitude affecting perform-
p l i e r i n t e r a c t i o n m o d e l p r e s e n t e d in e q u a t i o n
ance, thus leading to an acceptance of hypo-
( 1 ) is e f f i c i e n t i n t e s t i n g a n i n t e r a c t i o n e f f e c t
t h e s i s H 1.
( G o v i n d a r a j a n , 1 9 8 6 ; S c h o o n h o v e n , 1 9 8 1 ; Alli-
T h e results p r e s e n t e d in Table 3 reveal just
son, 1977).
such a significant interaction between participa-
Hypothesis H1 tion and attitudes affecting performance, there-
H~ w a s t e s t e d u s i n g t h e r e g r e s s i o n e q u a t i o n : f o r e p e r m i t t i n g a c c e p t a n c e o f Hi.
TABLE 1. Descriptive statistics
Variables Mean S.D. Theoretical range Actual range

Performance 6.73 1.16 1-9 4--9


Participation 30.57 7.80 6-42 10--40
Attitude 6.84 1.18 0-11 3-9
Motivation 3.80 1.59 1-N/A 1-10

TABLE 2. Matrix of intercorrelations

Performance Y ParticipationXt AttitudeX2 MotivationX3 X4(XtX2) Xs(XIX~)

Y 1.00
XI -O. 11 1.00
X2 -O. 15 0.29" 1.00
X3 -0.10 0.02 0.18* 1.00
X4 0.35* -0.18" -0.19" -0.10 1.00
X5 0.28* -0.04 -0.10 -0.12 0.14 1.00
* P < 0.05.
TABLE 3. Test of Hl: interaction between participation and attitude affecting performance
Variables CoefficientsB Coefficientvalue S.E. T* Statistical value SignilicanceP

XI Participation bI -0.04 0.21 0.19 NS


X2 Attitude b2 -0.08 0.14 0.56 NS
X~X2 Interaction b4 0.47 0.20 2.35 < 0.02
Constant a 6.60 0.17 38.89 < 0.01
R2 = 1 3 % ; F(3,47) = 2.33;P < 0.08; n = 51.
* One tailed test.

5Application of the deviation score method is useful to test the proposition in this study that managerial performance should
improve in cases of managers whose budget participation is congruent (a good fit) with their attitude or motivation. A low
participation (negative rescaled value), for example, by managers who have a less favourable attitude (again a negative re-
scaled value) is a congruent situation and the interaction term is positive. A similar result is expected in cases of high partici-
16ation and more favourable attitude or motivation. However, in cases where participation is high but attitude or motivation
is less favourable or vice versa, an incongruent (a misfit) situation exists resulting in a negative interaction term which is ex-
pected to be associated with hampered performance.
MANAGERIAL ATTITUDE, MOTIVATION AND BUDGET PERFORMANCE 471

Hypothesis H 2 data from the study. Results presented in Appen-


H2 was tested by fitting an equation identical dices ( 1 ) and ( 2 ) reveal the absence of such
to equation ( 1 ), substituting the motivation ( X 3) interactions.
data for those on attitude.
The results presented in Table 4 reveal a sig- A further analysis o f the interaction effects
nificant interaction b e t w e e n budget participa- In order to facilitate understanding of the
tion and motivation permitting acceptance of interaction effects, each of the interaction terms
n~ was elaborated mathematically, as shown in equ-

TABLE 4. Test of H2: interaction b e t w e e n participation and attitude affecting p e r f o r m a n c e

Variables CoefficientsB Coefficient value S.E. T* Statistical value SignificanceP

X t Participation bt --0.14 0.20 0.71 NS


X~ Motivation b3 -0.05 O. 10 0.47 NS
xtx ~ Interaction b5 0.30 O. 15 2.00 < 0.05
Constant a 6.72 O. 16 42.93 < 0.01

R 2 = 9.4% ; F(3,47) = 1.70; NS = not significant; n = 51.

Earlier it was argued that a significant two way ations ( 2 ) and ( 3 ) below, and then graphically
interaction b e t w e e n attitude and motivation presented in Figs 3 and 4. The steps taken for this
(the two contingent variables), and a three way analysis are: ( a ) taking the partial derivative of
interaction a m o n g participation, attitude and equation ( 1 ) over XI, ( b ) determining the value
motivation affecting performance should not be o f X 2 ( t h e inflection point) at which this variable
expected, due to an absence of theoretical sup- would have no moderating effect on the rela-
port. This argument was statistically tested using tionship b e t w e e n X 1 and Y, and ( c ) plotting the

/
>" ~
'~1'~ ! O/ /~
0.1 0.2 013 014 015 016
Employee attitude
017

Fig. 3. Interaction between budget participation and employee attitude affecting managerial performance.

+0.2

.~ +0.I

I I I I
o • . . u.o 0.7
0.5

Workmotivation

-0.2

Fig. 4. Interaction between budget participation and work motivation affecting managerial performance.
472 LOKMANMIA

joint effect of the main and interaction terms average attitude and motivation respectively in
( see Schoonhoven, 1981; Southwood, 1978). this study.
The use of steps ( a ) and ( b ) above p r o d u c e d The slope of the line plotting the joint effect of
equations ( 2 ) and ( 3 ) as: the main and interaction terms in Fig. 3 is higher
than the slope of that line in Fig. 4. This differ-
d/dX 1 = b2 +b4X 2 (2) ence in slope indicates that the moderating
effect of attitude on the participation-perform-
and ance relationship is stronger than that of motiva-
tion.
x 2 = - b /b4 (3)

Substituting the values for b I and b 4 from Table DISCUSSION


3 into equation ( 3 ) producedX2 = 0.08 (the in-
flection point). Again, substituting the values for As expected, a significant interaction b e t w e e n
b I a n d b4 from Table 3 and values for X 2 into budget participation and attitude affecting
equation (2), the joint effect of the main and in- managerial performance was obtained. The
teraction terms was determined. results revealed that budget participation by
The results presented in Fig. 3 reveal that the managers w h o had a m o r e favourable (high) at-
nature of the relationship b e t w e e n participation titude was associated with improved perform-
and performance changes due to the moderating ance while that by managers w h o had a less
effect of attitude on such a relationship. For high favourable ( l o w ) attitude was associated with
attitude scores, i.e. attitude values greater than h a m p e r e d performance. Thus, managers' at-
6.92 (6.84, the mean + 0.08), budget participa- titudes toward their jobs and employer appear
tion was associated with improved managerial to be a contingent variable moderating the rela-
performance, whereas for attitude values less tionship b e t w e e n their budget participation and
than 6.92 ( l o w attitude), budget participation performance. These results offer an explanation
was associated with h a m p e r e d managerial per- why Milani ( 1 9 7 5 ) did not obtain the results he
formance. For attitude values approximately e x p e c t e d since he tested the intervening role of
equal to 6.92 the association b e t w e e n budget attitude in an effort to explain the relationship
participation and managerial performance was b e t w e e n participation and performance.
found to be neutral. Motivation was also found to significantly
Using steps (a), ( b ) and ( c ) above, it was moderate the relationship b e t w e e n budget par-
found that budget participation was associated ticipation and performance. The results revealed
with improved managerial performance for high that budget participation by managers w h o had a
motivation, i.e. motivation values greater than m o r e favourable (high) motivation was
4.26 (3.80, the mean + 0.46, the inflection associated with improved performance, while
point) whereas budget participation was that by managers w h o had a less favourable
associated with h a m p e r e d managerial perform- ( l o w ) motivation was associated with h a m p e r e d
ance for motivation values less than 4.26 ( l o w performance. Thus, managers' motivation also
motivation). For motivation values approxi- appears to be a contingent variable. Once again,
mately equal to 4.26, the association between this finding offers an explanation for the results
budget participation and performance was neut- reported by Brownell & McInnes ( 1 9 8 6 ) w h o
ral. Figure 4 presents the results. Note that the tested the intervening role of motivation in an
values which are 6.92 for attitude and 4.26 for attempt to explain the relationship b e t w e e n
motivation are ( a ) within the range of values ob- budget participation and performance, and
served in this study, and ( b ) close to the respec- found that motivation was not a significant inter-
tive mean values for attitude and motivation (see vening variable.
Table 1). These values therefore represent the The existence of a significant moderating role
MANAGERIALATTITUDE, MOTIVATIONAND BUDGETPERFORMANCE 473

o f a t t i t u d e a n d m o t i v a t i o n as d i s c u s s e d a b o v e c a u t i o n is n e c e s s a r y b e f o r e g e n e r a l i z i n g t h e re-
supports the fundamental argument made suits.
e a r l i e r in this p a p e r that an o r g a n i z a t i o n m a y b e ( 2 ) T h u r s t o n e & Chave's ( 1 9 2 9 ) t h e o r y a n d
b e t t e r off f o l l o w i n g a b u d g e t i n g style ( p a r t i c i p a - t e c h n i q u e , o n w h i c h t h e a t t i t u d e scale is based,
tive o r n o n - p a r t i c i p a t i v e ) that is c o n g r u e n t w i t h has b e e n c r i t i c i s e d b e c a u s e t h e s a m e s c o r e for
its e m p l o y e e a t t i t u d e a n d m o t i v a t i o n . T h e re- two individuals may not necessarily mean they
sults i m p l y that an i m p o s e d o r a n o n - p a r t i c i p a - h a v e an i d e n t i c a l a t t i t u d e ( s e e Milani, 1975;
tive b u d g e t i n g m a y b e m o r e effective ( i n t e r m s Shaw & W r i g h t , 1967; Tiffin, 1957). M o r e o v e r ,
o f p e r f o r m a n c e ) in t h e case o f m a n a g e r s w h o a l t h o u g h t h e i n t e r n a l reliability coefficient
h a v e a less f a v o u r a b l e ( l o w ) a t t i t u d e a n d / o r ( 0 . 6 1 ) for t h e scale m e a s u r i n g e m p l o y e e at-
m o t i v a t i o n ( s e e Figs 3 a n d 4). O n t h e o t h e r hand, t i t u d e is satisfactory ( N u n n a l l y , 1967; Ferris,
a p a r t i c i p a t i v e b u d g e t i n g m a y b e m o r e effective 1977), it is n o t v e r y high. U n f o r t u n a t e l y p r e v i -
in t h e c a s e o f m a n a g e r s w h o h a v e a m o r e favour- o u s r e s e a r c h e r s w h o h a v e u s e d t h e scale h a v e
a b l e ( h i g h ) a t t i t u d e a n d / o r m o t i v a t i o n . How- n o t r e p o r t e d t h e i r reliability c o e f f i c i e n t (see, for
ever, it s h o u l d b e n o t e d t h a t s i n c e this s t u d y e x a m p l e , Milani, 1975).
u s e d Milani's ( 1 9 7 5 ) p a r t i c i p a t i o n c o n t i n u u m ( 3 ) An e m p l o y e e ' s p e r f o r m a n c e m a y b e influ-
scale, t h e p o s s i b l e effect o f a n o n - p a r t i c i p a t i v e o r e n c e d b y variables s u c h as g r o u p b e h a v i o r , j o b
authoritarian budgeting on performance could security, w o r k i n g c o n d i t i o n s , r e w a r d s y s t e m s
n o t b e e x p l i c i t l y tested. F u t u r e r e s e a r c h n e e d s and top managements' policies not investigated
to p u r s u e this issue further. in this study. T h e s e t h e r e f o r e m a y b e o t h e r con-
t i n g e n t variables m o d e r a t i n g t h e p a r t i c i p a t i o n -
B e y o n d t h e usual l i m i t a t i o n s o f s u r v e y re-
p e r f o r m a n c e relationship.
s e a r c h ( B r o w n e l l , 1985), a n u m b e r o f issues
N o t w i t h s t a n d i n g s u c h limitations, t h e r e s u l t s
w o r t h d i s c u s s i n g are:
h e l p to r e c o n c i l e t h e r e s u l t s r e p o r t e d b y previ-
( 1 ) Data for t h e s t u d y w e r e c o l l e c t e d f r o m o u s r e s e a r c h in this a r e a a n d t h e r e b y m a k e s o m e
v a r i o u s d e p a r t m e n t s in a large c o m p a n y . Al- c o n t r i b u t i o n to i m p r o v e o u r u n d e r s t a n d i n g o f
t h o u g h t h e d e p a r t m e n t s a p p e a r e d t o h a v e a rea- t h e effect o f p a r t i c i p a t i o n o n m a n a g e r i a l p e r -
sonable amount of autonomy, the top manage- f o r m a n c e in a b u d g e t a r y c o n t e x t . C e r t a i n l y o n
m e n t w a s likely to h a v e h a d a significant influ- t h e basis o f t h e p r e s e n t findings it w o u l d a p p e a r
ence on how the departments were managed. that an o r g a n i s a t i o n is likely to b e b e t t e r off fol-
T h e r e m a y t h e r e f o r e b e factors at w o r k w h i c h l o w i n g a b u d g e t i n g style that is c o n g r u e n t w i t h
a r e specific to t h e p a r t i c i p a n t c o m p a n y , s o s o m e its e m p l o y e e a t t i t u d e a n d m o t i v a t i o n .

BIBLIOGRAPHY

Allison, P. D., Testing for Interaction in Multiple Regression, American Journal of Sociology (1977) pp.
144--153.
Bass, B. M. & Leavitt, H.J., Experiments in Planning and Operating,Management Science (1963)pp. 574-
585.
Beeker, S. & Green, D., Budgeting and Employee BehaviourJournal of Business (October 1962) pp. 392-
402.
Bergen, H. B., Finding out What Employees are Thinking, Conference Board Management Record (April
1939) pp. 101-113.
Blalock, H. M.Jr, Social Statistics, 2nd Ed. (New York: McGraw-Hill, 1972).
Blumenfield, W. S. & Leidly, T. R., Effectiveness of Goal Setting as a Management Device: Research Note,
PsychologicalReports ( 1969 ) pp. 752-759.
Brownell, P., Participation in Budgeting, Locus of Control and Organisational Effectiveness, TheAccounting
Rev/ew ( 1981 ) pp. 844-860.
Brownell, P., The Role of Accounting Data in Performance Evaluation, Budgetary Participation and
Organizational Effectiveness,Journal of Accounting Research (1982) pp. 12-27.
474 LOKMAN MIA

Brownell, P., The Motivational Impact of Management-by-Exception in a Budgetary Context,Journal of


Accounting Research (1983) pp. 456-472.
Brownell, P., Budgetary Systems and the Control of Functionally Differentiated Organizational Activities,
Journal of Accounting Research ( 1985 ) pp. 502--512.
Brownell, P. & Mclnnes, J. M., Budgetary Participation, and Managerial Performance, The Accounting
Review (1986) pp. 587-600.
Bryan, J. F. & Locke, E. A., Goal Setting as a Means of Increasing Motivation, Jourmtl of Applied Psychology
(1967) pp. 274-277.
Calder, B. J. & Ross, M., Attitudes: Theories andlssues (Morristown, NJ: General Learning Press, 1976).
Collins, F., The Interaction of Budget Characteristics and Personality Variables with Budgetary Response
Attitudes, The Accounting Review (1978) pp. 324-335.
Ferris, K. R., A Test of the Expectancy Theory of Motivation in an Accounting Environment, TheAccounting
Review (1977) pp. 605--615.
Festinger, L., A Theory of Cognitive Dissonance, ( Evanston, IL: Row-Peterson, 1957).
Foran, M. & Decoster, D. T., An Experimental Study of the Effects of Participation, Authoritarianism and
Feedback on Cognitive Dissonance in a Standard Setting Situation, The Accounting Review (October,
1974) pp. 751-763.
Govindarajan, V., Impact of Participation in the Budgetary Process on Managerial Attitudes and Perform-
ance: Universalistic and Contingency Perspectives, Decision Sciences (1986) pp. 496-516.
Gul, F. A., The Joint and Moderating Role of Personality and Cognitive Style on Decision Making, The
Accounting Review (1986) pp. 587-600.
Hamner, W. C. & Organ, D. W., Organisational Behaviour, an Applied Psychological Approach (Business
Publications, 1978).
Heneman, H. G., Comparisons of Seff- and Superior Ratings of Managerial Performance,Journal of Applied
Psychology (1974) pp. 638--642.
Hofstedc, G. H., The Game of Budget Control (The Netherlands: Koniklijke Van Gorcum, N. V. Assen, 1967 ).
Hopwood, A., Accounting and Human Behavior ( London: Haymarket, 1976 ).
Ivancevich, J. M., Effects of Goal Setting on Performance and Job Satisfaction, Journal of Applied Psy-
chology (1976) pp. 605--612.
Ivancevich, J. M., An Analysis of Participation in Decision Making Among Project Engineers, Academy of
Management Journal (1979) pp. 253-269.
Kenis, I., Effects of Budgetary Goal Characteristics on Managerial Attitudes and Performance, The Account.
ing Review ( October 1979) pp. 707-721.
Lawler, E. E. & Hackman, J. R., Impact of Employee Participation in the Development of Pay Incentive Plans:
A Field Experiment,Journal of Applied Psychology (1979) pp. 467--471.
Lawler, E. E. & Suttle, L. R., Expectancy Theory and Job Behavior, Organizational Behavior andHuman
Performance (1973) pp. 482-503.
Meyer, G. D., Participative Decision-making: An Analysis and Review, Monograph Series no. 15, Center
for Labour and Management, College of Business Administration, The University of Iowa (Iowa City, IO:
The University of Iowa, 1970).
Milani, K. R., The Relationship of Participation in Budget - - S e t t i n g to Industrial Supervisor Performance
and Attitudes: A Field Study, The Accounting Review (April 1975) pp. 274-284.
Miller, H. E., The Construction and Evaluation of a Scale of Attitudes Toward Occupation, Purdue Univer-
sit)/Studies in Higher Education (1934) pp. 68-76.
Milton, C. R., Entrekin, L. & Stening, "¢q. B., Organizational Behaviour in Australia, (Brookvale, NSW:
Prentice-Hall, Australia, 1984).
Morse, N. C. & Reimer E., Experimental Change of a Major Organizational Variable,Journal of Abnormal
and Social Psychology (1956) pp. 120-129.
Nic, N. H., Hull, C. H.,Jenkins,J. G., Steinbrenner, K. & Bent, D. H., StatisticalPackagefor the Social Sciences
(New York: McGraw-Hill, 1975 ).
NunaUy, J. C., Psychometric Theory (New York: McGraw-Hill, 1967).
Patchen, M., Participatior6 Achievement, and Involvement on the Job, (Englewood Cliffs, NJ: Prentice-
Hall, 1970).
Prien, E. P. & Liske, R. E., Assessments of Higher-level Personnel: lII. A Comparative Analysis of Supervisor
Ratings and Incumbent Self-ratings of Job Performance, PersonnelPsychology (1962) pp. 187-194.
Schuler, R. S. & Kim,J. S., Interactive Effect of Participation in Decision Making, the Goal Setting Process and
Feedback on Employee Satisfaction and Performance, Academy of Management Proceedings ( 1976 ) pp.
MANAGERIAL ATTITUDE, MOTIVATION AND BUDGET PERFORMANCE 475

114-117.
Shaw, M. E. & Wright, J. M., Scales for the Measurement o f Attitudes, ( New York: McGraw-Hill, 1967 ).
Siegal, A. L & Ruh, R. A., Job Involvement, Participation in Decision Making, Personal Background, and Job
Behavior, Organizational Behavior and Human Performance (1973) pp. 218-327.
Schoonhoven, C. B., Problems with Contingency Theory: Testing Assumptions Hidden Within the Language
of Contingency Theory, Administrative Science Quarterly ( 1981 ) pp. 349-377.
Southwood, K. E., Substantive Theory and Statistical Interaction: Five Models, American J o u r n a l o f Sociol.
ogy ( 1 9 7 8 ) pp. 1154-1203.
Staw, B. M., Motivation in Organization: Towards Synthesis and Redirection, in Staw, B. M. and Salancik, G. R.
(eds)NewDirections in Organizational Behavior ( Chicago: St Clair Press, 1977).
Stedry, A. C., Budget Control and Cost Behavior, (Englewood Cliffs, NJ: Prentice--Hall, 1960).
Steers, R. M., Factors Affecting Job Attitudes in a Goal Setting Environment, Academy o f Matiagement
Journal (March 1976) pp. 6-16.
Thornton, G. C., The Relationship Between Supervisory and Self:appraisals of Executive Performance,
Personnel Psychology ( 1968 ) pp. 441-456.
Thurstone, L. L. & Chave, E. J., Measurement o f Attitude, (The University of Chicago, IL, 1929).
Tiffin, J., Industrial Psychology, ( New York: Prentice-Hall, 1952).
Vroom, V. H., Some Personality Determinants o f the Effects o f Participation (Stanford University, CA,
1959).
Vroom, V. H., Work and Motivation, ( New York, CA: John Wiley, 1964).

APPENDIX 1. Interaction between attitude and motivation affecting performance

Variables Coefficients B Coefficient value S.E. T* Statistical value Significance P

X2 Attitude bt -O. 14 O. 14 0.96 NS


X~ Motivation b2 -0.06 0.11 0.58 NS
X2X~ Interaction b6 0.03 0.09 0.28 NS
Constant a 6.72 O.16 40.78 < 0.01

R2 = 3% ; F{3,47~= 0.50; NS = not significant; n = 51.


* One tailed test.

APPENDIX 2. Interaction among participation, attitude and motivation affecting performance

Variables Coefficients B Coefficient value S.E. T* Statistical value Significance P

XI Participation bt -0.09 0.22 0.40 NS


X2 Attitude b2 -0.06 0.14 0.44 NS
X3 Motivation b3 --0.06 0.12 0.52 NS
mix 2 Interaction b4 0.38 0.20 1.88 < 0.06
X~X3 Interaction b5 0.25 0.16 1.56 NS
X2X~ Interaction be -0.01 0.10 0.12 NS
XtX2X.3 Interaction b7 O. 17 0.15 1.18 NS
Constant a 6.64 1.68 39.64 < 0.01

Rz = 22% ; F~7,4.~~ = 1.68; NS = not significant; n = 51.


*One tailed test.

Anda mungkin juga menyukai