Personal Effectiveness

Personal Effectiveness At Work

Personal effectiveness means making the most at all personal

resources at our disposal - our personal talents, energy and time
relative to what's most important to us.
 Need of this Program

Personal effectiveness Creates Success.

So be a star performer we don’t need only degrees & medals but
also self improvement
 Benefits

• Develop ability to think clearly and logically

• Structure thoughts and present ideas cohesively and effectively
• Increase levels of confidence in conducting oneself with internal and 
external customers
 Topics
Positive Impact
Setting Goals
The trust Factor – Creating Win-Win Relationship
Self mastery – A Plan for Personal Success
Workplace Etiquettes
Communication
Time Management
Stress Management
Conflict resolution
Addressing Emotions at work
 Positive Impact

• Set of behaviors that are beneficial at all levels of the organization

• How to be the type of employee successful companies fight to keep, by

applying seven high- performance behaviors to their professional life .
 Set of Behaviors
Taking Initiative
Stand Out at work
7 habits of Highly effective People by Steven Covey :-
1)Be Proactive
2)Begin with the end in mind
3)Put first thing first
4)Think win – win
5)Seek first to understand, than to be understood
6)Synergize
7)Sharpen the saw
 Stand Out At Work

Career development is not always

about moving up in the
organization.

It's more about constantly

improving yourself and getting the
most out of your job and work life.

To stand out in a good way, you

need to be aware of the
consequences of what you think,
say, and do
 What To think, or Not

• Think You can (and will) succeed

• People have confidence in us when

we have confidence in ourselves,
We gain confidence when Skill & knowledge grow
Make self development plans
Try New Things
 Think about your work as more than a Job

• Energy
• Enthusiasm
• Attitude
 Think Excellence

• Doesn't it feel great to get through the day without challenging ourselves to
learn something new or do something great?

• Go beyond the minimum effort, easy way and the safe path.
• Work hard
 What to say or not

Don’t use inappropriate language (like swearing)

Don’t complain & Argue too much

Don't talk about personal problems

Don’t talk Politics & Religion

 What to Do, or Not

Be professional by meeting commitments & respecting

your responsibilities to others & yourself

Look and act professional

Have fun at work, and at the same time, let people know you
can handle difficult situations with a level head
•Watch your appearance by being well groomed (bathed, trimmed,
combed, etc.) and well dressed (accepted clothing for the position you
want, tucked in shirt, clean shoes, matching socks, etc.).

• Be mature by behaving like a reliable grownup.

 Create growth opportunities for yourself

• Build Relationships
• Learn From your mistakes
• Be flexible - "That's not my job." "I don't want to do that
 Setting Goals

• S = Specific

• M = Measurable

• A = Attainable

• R = Realistic

• T = Timely
Specific – What, Why and How?

Measurable – If you can’t measure it , you can’t manage it

Attainable – Goals you set which are too far out of your reach, you
probably won't commit to doing.

Realistic - This is not a synonym for "easy." Realistic, in this case,

means "do-able."

Timely :-  Set a timeframe for the goal: for next week, in three months, by
fifth grade. Putting an end point on your goal gives you a clear target to work
towards.
 Creating Win–Win Relationship

• Develop your communication and behavior skills to create a climate of trust,

collaboration and goodwill with coworkers
 Self mastery – A Plan for Personal Success

• Learn a set of principles and personal management skills that will change
how you view your life and enable you to grow in personal confidence and
effectiveness
 Etiquettes at work

Say Hello, how are you

Your Physical and Verbal behavior
 Etiquettes at work

Sit up straight Your appearance

 Some more Tips

• Be Self aware – Self-awareness is a critical component to etiquette in any

situation.
• Taking particular note of coworker annoyance is good place to start . Use
them as rules of thumb for behavior that you find particularly obtrusive and
make a concerted effort not to do the same.
• Use common sense, try not to be too loud and unpleasant
• Avoid Strong Cologne & Perfume – Use light and Soft ones
• Mind your own business –
 Keep Your noise to yourself

Use speakerphone only for conference calls

Don’t talk loudly across partitions

Keep cell phone ringers low

Answers phone promptly, don’t let it ring several times
 Keep your germs to yourself

• This is basic; but many overlook it

• Cover your mouth when you
sneeze & Cough
• Failure to do so is rude,
inconsiderate and stupid
 Communication

Speak with more confidence and listen carefully to build rapport

Analyze and utilize body language to your advantage

 Time Management

Realize that time management is a myth – We have only 24

hours in a day. Time doesn’t change. All we can actually manage is
ourselves and what we do with the time that we have

Find out where you’re wasting time - Many of us are prey

to time-wasters that steal time we could be using much more
productively. Do you spend too much time 'Net surfing, reading
email, or making personal calls?
 Time Management

Prioritize ruthlessly -
Learn to delegate and/or
outsource.
 Stress Management

•Avoid people who stress you out

•Avoid hot-button topics
•Pare down your to-do list
 Conflict Resolution

Listen first; talk second

Keep people and problem separate
Make sure that good Use active listening skills to ensure that
relationships are the you hear and understand other’s positions
first priority and perceptions.

When you talk use an adult, assertive

approach rather than a submissive or
aggressive style
 Addressing Emotions At Work

Kick habits that hurt you. Habits such as procrastinating, overeating,

being disorganized, avoiding conflict…etc

Learn how to stay calm and clearheaded when you start to lose your temper

Eliminate over-reactive behaviors and replace them with reasonable behaviors

Learn behavior modification skills that people will notice—and will likely want to
copy themselves

Take ownership of your emotions and your reactions

 Attitude

• Always keep a positive attitude

• Talk nicely and be nice