13 546 15656 32154873 Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission 87775254233 441422335654634

1121365654112115453 33212365487679631354123564 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 KOMUNIKASI & MULTIMEDIA 656415445546 FAKTA & ANGKA TERPILIH 852852368741 COMMUNICATIONS & MULTIMEDIA 578996554112 SELECTED FACTS & FIGURES 23245124376

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©MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION, (SKMM), 2010 The information or material in this publication is protected under copyright and, save where otherwise stated, may be reproduced for non-commercial use provided it is reproduced accurately and not used in a misleading context. Where any material is reproduced, the Malaysian Communications and Multimedia Commission, as the source of the material, must be identified and the copyright status acknowledged. The permission to reproduce does not extend to any information or material the copyright of which belongs to any other person, organization or third party. Authorization or permission to reproduce such information or material must be obtained from the copyright holders concerned. This work is based on sources believed to be reliable, but the Malaysian Communications and Multimedia Commission does not warrant the accuracy or completeness of any information for any purpose and cannot accept responsibility for any error or omission. Published by: Malaysian Communications and Multimedia Commission (MCMC) Off Persiaran Multimedia 63000 Cyberjaya, Selangor Darul Ehsan Tel: +60 3 86 88 80 00 Fax: +60 3 86 88 10 06 Aduan SKMM: 1-800-888-030 http: //www.skmm.gov.my

13 5465 15656 32154873 87775254233 441422335654634 1121365654112115453 332123654876796313541235648 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 KOMUNIKASI & MULTIMEDIA 656415445546 FAKTA & ANGKA TERPILIH 852852368741 COMMUNICATIONS & MULTIMEDIA 578996554112 SELECTED FACTS & FIGURES 232451243764

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Matlamat Dasar Kebangsaan bagi Industri Komunikasi dan Multimedia National Policy Objectives for the Communications & Multimedia Industry
Menjadikan Malaysia sebagai pusat dan tumpuan utama dunia bagi perkhidmatan komunikasi dan perkhidmatan maklumat dan kandungan multimedia To establish Malaysia as a major global centre and hub for communications and multimedia information and content services Menggalakkan pewujudan masyarakat madani yang dalamnya perkhidmatan berdasarkan maklumat akan menyediakan asas bagi peningkatan yang berterusan kepada mutu kerja dan hidup To promote a civil society where information based services will provide the basis of continuing enhancements to quality of work and life Mencambahkan dan memupuk sumber maklumat dan perlambangan budaya tempatan yang membantu mengetengahkan identiti kebangsaan dan kepelbagaian dunia To grow and nurture local information resources and cultural representation that facilitates the national identity and global diversity Mengawal selia bagi faedah jangka panjang pengguna akhir To regulate for the long-term benefit of the end user Menggalakkan tahap keyakinan pengguna yang tinggi dalam penyampaian perkhidmatan daripada industri itu To promote a high level of consumer confidence in service delivery from the industry Memastikan penyediaan perkhidmatan sama rata yang mampu dibayar melalui infrastruktur kebangsaan yang sentiasa ada To ensure an equitable provision of affordable services over ubiquitous national infrastructure Mewujudkan suasana aplikasi yang giat bagi pengguna akhir To create a robust applications environment for end users Memudahkan pengagihan secara berkesan sumber seperti tenaga buruh mahir, modal, pengetahuan dan aset kebangsaan To facilitate the efficient allocation of resources such as skilled labour, capital, knowledge and national assets Menggalakkan pembinaan keupayaan dan kecekapan dalam industri percantuman Malaysia To promote the development of capabilities and skills within Malaysia’s convergence industries; Menjamin keselamatan maklumat dan kebolehpercayaan dan keutuhan rangkaian To ensure information security and network reliability and integrity

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Communications & Multimedia • Selected Facts & Figures Q1 2010

7. Bilangan langganan jalur lebar dan kadar penembusan Number of broadband subscriptions and penetration rate Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state Capaian Komuniti Community access Bilangan lokasi ‘Hotspot’ mengikut negeri Number of Hotspot locations by state Bilangan langganan ‘Hotspot’ Number of Hotspot subscriptions Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender Penggunaan Internet di rumah mengikut kategori umur Household use of the Internet by age categories 7 8 9 11 11 12 13 14 Communications & Multimedia • Selected Facts & Figures Q1 2010 iii . 2. 5. 4. 6.Isi Kandungan Contents 10 Matlamat Dasar Kebangsaan bagi Industri Komunikasi dan Multimedia 10 National Policy Objectives for the Communications and Multimedia Industry Nota Notes Simbol dan singkatan Symbols and abbreviations ii vii viii PETUNJUK-PETUNJUK ASAS BASIC INDICATORS 1. 9. 8. Petunjuk-petunjuk asas Malaysia Malaysia basic indicators Kadar penembusan sepintas lalu Penetration rates at a glance 1 2 KOMUNIKASI DAN MULTIMEDIA COMMUNICATIONS AND MULTIMEDIA JALUR LEBAR DAN INTERNET BROADBAND AND THE INTERNET 3. 10.

Malaysia 15 16 17 18 19 20 TELEFON SELULAR CELLULAR TELEPHONES 17. 14. 24. 22. 21. Malaysia 21 22 24 25 26 27 28 29 30 31 iv Communications & Multimedia • Selected Facts & Figures Q1 2010 . Malaysia Broadband per 100 inhabitants for 10 biggest trading partners. 25. 19. 23. 18.Isi Kandungan Contents 11. Malaysia Cellular telephone per 100 inhabitants for 10 biggest trading partners. 20. 16. Bilangan langganan telefon selular dan kadar penembusan Number of cellular telephone subscriptions and penetration rate Kadar penembusan telefon selular per 100 penduduk mengikut negeri Cellular telephone penetration rate per 100 inhabitants by state Bilangan langganan 3G Number of 3G subscriptions Kemudahalihan nombor Number portability Peratus pengguna telefon selular mengikut kawasan bandar dan luar bandar Percentage of cellular telephone users by urban and rural areas Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender Perkhidmatan pesanan pendek Short message services (SMS) Indeks kepuasan pengguna telefon selular Cellular telephone consumer satisfaction index Telefon selular per 100 penduduk negara-negara ASEAN Cellular telephone per 100 inhabitants ASEAN countries Telefon selular per 100 penduduk bagi 10 rakan perdagangan terbesar. Penggunaan Internet di rumah mengikut bilangan jam penggunaan seminggu Household use of the Internet by number of hours of use per week Penggunaan Internet di rumah mengikut kegunaan utama Household use of the Internet by main use Peratus isi rumah yang mempunyai kemudahan komputer peribadi mengikut negeri Percentage of households with access to personal computers by state Indeks kepuasan pengguna akses Internet Internet access consumer satisfaction index Jalur lebar per 100 penduduk bagi negara-negara ASEAN Broadband per 100 inhabitants for ASEAN countries Jalur lebar per 100 penduduk bagi 10 rakan perdagangan terbesar. 15. 12. 13. 26.

32. Malaysia Main telephone lines per 100 inhabitants for 10 biggest trading partners. 34. 35 36 37 38 39 40 41 RADIO DAN TV RADIO AND TV 37. 35. 31. capacity used Bilangan telefon awam Number of public payphones Bilangan telefon awam per 1000 penduduk mengikut negeri Number of public payphones per 1000 inhabitants by state Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas Indeks kepuasan pengguna Talian Ibusawat Terus DEL consumer satisfaction index Talian telefon utama per 100 penduduk bagi negara-negara ASEAN Main telephone lines per 100 inhabitants for ASEAN countries Talian telefon utama per 100 penduduk bagi 10 rakan perdagangan terbesar. kapasiti digunakan DEL network.Isi Kandungan Contents TALIAN IBUSAWAT TERUS DAN TELEFON AWAM DEL AND PUBLIC PAYPHONES 27. 36. Peratus isi rumah yang mempunyai kemudahan peralatan Radio/Hi-fi mengikut negeri Percentage of households with access to Radio/Hi-fi by state Peratus isi rumah yang mempunyai kemudahan peralatan televisyen mengikut negeri Percentage of households with access to television by state Peratus isi rumah yang mempunyai kemudahan peralatan VCR/VCD/DVD mengikut negeri Percentage of households with access to VCR/VCD/DVD by state 42 43 44 Communications & Multimedia • Selected Facts & Figures Q1 2010 v . 28. 29. 33. 38. 39. Bilangan Talian Ibusawat Terus dan kadar penembusan Number of DEL Connections and penetration rate Kadar penembusan Talian Ibusawat Terus per 100 isi rumah mengikut negeri DEL penetration rate per 100 households by state Peratus langganan isi rumah Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage of DEL household subscriptions by urban and rural areas Rangkaian Talian Ibusawat Terus. Malaysia 32 33 34 30.

Bilangan minit penyiaran. Kedudukan Malaysia dalam indeks berkaitan ICT Malaysia ranking for ICT related indices 55 LAMPIRAN APPENDIX Senarai pemegang lesen List of licensees 59 vi Communications & Multimedia • Selected Facts & Figures Q1 2010 . 41. TV bebas ke udara Number of broadcast minutes.Isi Kandungan Contents 40. 42. Bilangan lesen Pihak Berkuasa Pemerakuan Number of Certification Authorities Bilangan sijil yang dikeluarkan mengikut jenis Number of certificates issued by type 51 52 KEDUDUKAN MALAYSIA DALAM INDEKS BERKAITAN ICT MALAYSIA RANKING FOR ICT RELATED INDICES 45. 44. free to air TV Bilangan langganan TV berbayar Number of pay TV subscriptions Indeks kepuasan pengguna TV dan Radio TV and Radio consumer satisfaction index 45 46 47 TANDATANGAN DIGITAL DIGITAL SIGNATURE 43.

Ini adalah berbeza daripada amalan demografi Malaysia di mana jumlah penduduk pertengahan tahun dianggap sebagai jumlah penduduk tahunan. In this issue. Figures presented in tables are as at the end of the period. Pastikan tarikh unjuran dibuat dan catatkan tarikh itu dalam semua laporan yang memetik dari penerbitan ini. all forecasts were made based on data available to SKMM at 10 May 2010. the graph data range is shaded. dilorekkan dalam jadualnya. maka kadar penembusan seperti pada penghujung Jun hendaklah digunakan. then the penetration rates as at end June of that year must be used. Numbers and percentages may not add up because of rounding. Angka-angka yang dipinda digariskan. Pastikan unjuran terbaru digunakan kerana kebanyakan unjuran berdasarkan kaedah autoregresif ataupun variabel peramal yang lebih kemaskini telah diperolehi. Communications & Multimedia • Selected Facts & Figures Q1 2010 vii . Angka yang terkandung dalam sesuatu jadual merujuk kepada penghujung tempoh. Sekiranya kedua-dua amalan ini hendak diselaraskan kepada norma demografi. Notes Where a table is not accompanied by a source acknowledgement. semua unjuran dibuat berdasarkan maklumat yang ada pada SKMM pada 10 May 2010.Nota Sekiranya sesuatu jadual tidak diikuti oleh nota tentang sumber data. Dalam isu ini. or more up to date predictor variables may now be available. Always note the date on which the forecasts were made and any reproduction of the forecasts should carry a similar cautionary note. kadar penembusan tahunan bagi sesuatu perkhidmatan dikira dengan menggunakan jumlah langganan dan anggaran jumlah penduduk pada penghujung tahun. This is different from the Malaysian demographic practice of using the mid-year population as the population for that year. Angka-angka awalan dicondongkan. maka seluruh data yang terkandung di dalamnya berpunca semata-mata daripada Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM). Nombor dan peratus bila dijumlahkan mungkin tidak sama dengan jumlah yang ditunjukkan atas sebab pembulatan. that table carries data that emanated solely from the Malaysian Communications and Multimedia Commission (SKMM). Sebagai contoh. Data yang digrafkan. Revised figures are underscored. Ensure that the latest available forecasts are used as most forecasts made are autoregressive. If the practices need to be synchronised to the demographic norm. Forecasts must be used with care. Hence a penetration rate for a given year is calculated using the number of subscriptions and estimated population as at the end of the year. Where a graph accompanies a table. Angka-angka unjuran hendaklah digunakan dengan berhati-hati. Preliminary figures are italicized.

Simbol dan singkatan Symbols and abbreviations … … Suku Qtr SKMM MCMC BNM BNM JPM DOS KPKK MICC ITU – – – – – – – – – – – – – Tidak diperolehi Not available Sukutahun Quarter Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission Bank Negara Malaysia Central Bank of Malaysia Jabatan Perangkaan Malaysia Department of Statistics. Malaysia Kementerian Penerangan Komunikasi dan Kebudayaan Ministry of Information Communication and Culture International Telecommunication Union viii Communications & Multimedia • Selected Facts & Figures Q1 2010 .

13 546 15656 32154873 PENUNJUK .PENUNJUK ASAS 87775254233 Basic Indicators 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .

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392 474. IHP bagi sesuatu suku tahun merujuk kepada indeks purata dari 1hb Januari hingga hujung suku tahun tersebut.735 5.86 26.899 Indeks Harga Pengguna (IHP) 2 95. refers to the average index for the period spanning 1st January to the end of that quarter.153 6.122 6. BNM DOS.91 27. 2.850 5.504 5.310 121.76 Population (million) 5.252 Households (‘000) Note Punca: Source: JPM.481 174.790 183.9 112.564 738.258 134.0 103.45 28.091 6.187 6.508 447. Penunjuk-penunjuk asas Malaysia Malaysia basic indicators Tahun Suku Penduduk (juta) Isi rumah (‘000) KDNK (RM) Harga semasa (bilion) 418.31 28.1. The CPI reported against a quarter.8 111. BNM Nota penjelasan: Explanatory notes: 1.1 100.451 572.61 28.353 528.220 6. Base year is 2000.7 111.2 Consumer Price Index (CPI) 2 Nota 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Year 1 Qtr 25.392 505.330 GDP (RM) Current prices (billion) Constant prices (billion) 1 Harga malar (bilion) 1 339. Communications & Multimedia • Selected Facts & Figures Q1 2010 1 .622 5.8 111.16 28.7 97.658 162.769 474. Base year is 2005.1 113.6 105.32 25.7 111.717 137. Tahun asas adalah 2000. Tahun asas adalah 2005.660 127.46 28.38 26.550 641.414 426.02 28.967 6.677 156.048 519.483 133.759 185.

3 47.1 72.8 2.8 104.1 6.4 Per 100 households 11.0 52.9 44.2 10.8 4.4 9.5 74.7 34.3 85.1 100.5 48.9 56.4 65.1 6.1 29.9 1.1 2 43.5 Per 100 penduduk 2 Jalur lebar Per 100 isi rumah 3 Telefon selular Per 100 penduduk 4 21.2 21.1 98.2 31.9 15.2 Per 100 households Broadband 3 108.3 58. Kadar penembusan sepintas lalu Penetration rates at a glance Tahun Suku Talian Ibusawat Terus Per 100 isi rumah Nota 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Unjuran Forecast 2010 1 1 66.8 7.2.0 27.8 30.9 100.5 44.4 107.1 62.2 44.3 49.8 44.9 Per 100 inhabitants Cellular telephone 4 Year Note Qtr DEL 1 2 Communications & Multimedia • Selected Facts & Figures Q1 2010 .1 24.3 Per 100 inhabitants 2 37.7 44.9 43.0 43.6 8.2 10.8 36.1 105.

Public WiFi subscriptions are not taken into account.Nota penjelasan: Explanatory notes: 1. Kadar penembusan jalur lebar per 100 isi rumah dikirakan dengan membahagi bilangan langganan yang digunakan di isi rumah sendirian dengan jumlah isi rumah sendirian dan didarab dengan 100. The broadband penetration rate per 100 inhabitants is calculated by dividing the sum of household and non-household subscriptions by the number of inhabitants and multiplying by 100. The DEL penetration rate per 100 households is calculated by dividing the number of private household subscriptions by the number of private households and multiplying by 100. Langganan WiFi awam tidak diambilkira. The cellular telephone penetration rate refers to the total subscriptions divided by the total population and multiplied by 100. A penetration rate over 100% can occur because of multiple subscriptions. Non. Penembusan yang melebihi 100% boleh berpunca daripada pelanggan yang melanggan melebihi daripada satu langganan. Kadar penembusan telefon selular dikira sebagai jumlah langganan dibahagi jumlah penduduk dan didarabkan dengan 100. The broadband penetration rate per 100 households is calculated by dividing the number of subscriptions used in private households by the number of private households and multiplying by 100. Kadar penembusan talian ibusawat terus per 100 isi rumah dikirakan dengan membahagi jumlah langganan isi rumah persendirian dengan jumlah isi rumah sendirian dan didarab dengan 100. 4. Communications & Multimedia • Selected Facts & Figures Q1 2010 3 . 2. Langganan bukan isi rumah and langganan WiFi awam tidak diambilkira. 3.private household subscriptions and public WiFi subscriptions are not taken into account. Kadar penembusan jalur lebar per 100 penduduk dikirakan dengan membahagi jumlah langganan isi rumah dan langganan bukan isi rumah dengan jumlah penduduk dan didarab dengan 100.

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5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 5465 15656 32154873 KOMUNIKASI DAN MULTIMEDIA 87775254233 Communications & Multimedia 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.

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2 Mobile 0.0 20.9 18.5 96.0 152.9 1.0 10.502.6 210.3 1.167.2 269.0 13.6 7.1 20.4 19.7 58. Bilangan langganan jalur lebar dan kadar penembusan Number of broadband subscriptions and penetration rate Tahun Suku ADSL Tetap SDSL Lain-lain Tanpa wayar Mobile Lain-lain Jumlah ('000) Jumlah (Total) 2006 2007 2008 2009 1 2 3 4 2010 Jumlah penduduk Total population Kadar penembusan penduduk Population penetration rate Isi Rumah (Households) 2006 2007 2008 2009 1 2 3 4 2010 1 628.5 7.421.3 14.9 77.8 639.7 4.0 ADSL 3.7 2.7 927.5 631.2 1.5 1.1 1321.159.5 1.285.5 8.8 1.5 1.8 1.0 106.2 228.6 Others 2.2 7.4 1.6 Total (‘000) 1 735.8 1.2 138.2 432.8 272.3 10.285.1 8.160.2 144.Households) 2006 2007 2008 2009 1 2 3 4 2010 Year 1 Qtr 107.1 1.6 9.382.9 8.0 491.3 8.8 148.8 6.0 1.3 183.159.7 1.7 1.4 209.4 1.9 2.3 202.5 1.098.2 469.8 6.5 1.1 400.3 16.281.9 19.8 19.0 659.7 9.002.1 168.2 11.561.9 194.6 7.0 199.6 527.5 Bukan Isi Rumah (Non .5 7.2 1.6 762.5 19.6 409.2 648.1 1.2 1.4 1.4 28.253.5 562.9 1.9 1.758.3 1.9 114.1 1.4 10.9 1.7 70.971.7 335.3 2.4 240.6 1.8 2.4 Others 115.2 775.1 1.8 501.7 52.4 2.3 1.9 1.820.7 5.122.9 34.667.5 440.911.2 13.251.7 20.2 Jumlah isi rumah Total number of households Kadar penembusan isi rumah Household penetration rate Wireless Communications & Multimedia • Selected Facts & Figures Q1 2010 7 .219.4 21.3.7 358.05 6.9 8.4 234.5 SDSL Fixed 2 2.8 38.1 45.4 1.7 158.9 911.462.718.7 858.1 1.922.9 28.3 1.0 17.3 4.620.7 10.0 1.3 6.0 8.8 21.362.8 9.2 755.513.4 386.4 1.

1 17.0 31.9 28.5 19.8 46. T eri ua Pu eg .5 10.4 38.3 52.3 20.8 14.9 17.6 54.5 24.2 13.1 22.3 13.4 10.3 24.8 20. Kuala Lumpur W.2 21.0 26.1 2008 1 22.1 25.0 21.1 21.4 17.4 17.4 25.6 15.4 19.8 24.0 72. 8 Communications & Multimedia • Selected Facts & Figures Q1 2010 .9 12.2 46.7 13.6 11.1 16.7 40. P.0 20.6 4.2 2007 Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state Q1/2010 90 80 70 60 50 40 30 20 10 0 31.5 42.3 98.7 13.6 64.9 46.0 24.9 19.0 11. Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state Negeri 2007 2008 19.7 26.7 4 2010 1 31.0 33.7 18.4 19.1 6.1 17.2 10.4.7 14.7 31.9 32.1 16.5 11.0 21.4 49.0 9.2 2009 3 4 29.1 6.7 30.6 24.7 9.2 29.6 6.2 21.9 36.3 17.K N P W.1 14.5 31.0 34.P.0 Jo r h n g ng ho edah ntan laka k.2 10.4 15.9 33.2 80.5 8.4 17.5 13.6 26.7 16.4 22.0 18.4 14.6 14.6 11.0 15.5 11.7 13.9 29.5 2010 1 Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.1 16.6 28.7 13.6 9.3 88.6 15.4 11. lis or nu an ur ak ba e bila Paha Pinan Pera Perelang ngga K Sa araw Lump Labu ela M K em e S er S S lau la W.2 7.8 40.2 10.2 15.9 19.3 20.2 24.1 2 2009 3 26.2 98.1 27.3 7.4 43.9 32.6 27.0 18.9 15.2 29.5 52.0 1 2 24.P.1 6.2 38. Labuan Malaysia State 13.0 18.

Capaian Komuniti Community Access Negeri Pusat Jalur Lebar Komuniti (PJK) Perpustakaan Jalur Lebar (PJL) Program Pusat Internet Desa Pembangunan (PID) Komunikasi Rakyat (PPKR) 6 2 4 2 1 3 3 2 4 10 12 8 21 11 10 1 26 55 1 5 1 6 2 3 4 Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W. Kula Lumpur W.P.P.5. KPKK Source: SKMM. Labuan Total 15 16 12 10 5 15 7 21 15 5 8 6 128 110 58 Community Communications Development Program (CCDP) 42 Rural Internet Centres (RIC) Community Community Broadband Broadband Library Centre (CBC) (CBL) Punca: SKMM. MICC Communications & Multimedia • Selected Facts & Figures Q1 2010 9 .

The objective of the Community Broadband Centre (CBC) and Community Broadband Library (CBL) projects is to provide broadband Internet access to the community in rural areas. Program ini adalah sebahagian daripada program yang melibatkan secara terus masyarakat tempatan daripada semua aspek seperti penyelenggaraan dan pengurusan harian. Program Pembangunan Komunikasi Rakyat (PPKR) ini dimulakan dan dibiayai oleh SKMM. Its objective is to increase community access to network services and facilities. The Rural Internet Centre is the physical aspect of the Rural Internet Program. This program is part of a larger program that involves the local community directly from all aspects such as maintenance and daily management.Nota penjelasan: Explanatory notes: Projek Perpustakaan Jalur Lebar dan Pusat Jalur Lebar Komuniti bertujuan untuk menyediakan kemudahan capaian Internet jalur lebar kepada komuniti di kawasan-kawasan luar bandar di seluruh negara. Program ini dikendalikan oleh Kementerian Penerangan Komunikasi dan Kebudayaan. Objektifnya adalah untuk meningkatkan kawasan liputan dan perkhidmatan rangkaian dan perkhidmatan aplikasi. Pusat Internet Desa merupakan aspek fizikal untuk Program Internet Desa. 10 Communications & Multimedia • Selected Facts & Figures Q1 2010 . The focus of these projects is to offer broadband access and use of ICT equipment to the rural community that has been excluded from developments in communications and multimedia access. The Community Communications Development Program (CCDP) was initiated and funded by the MCMC. Secara fokusnya projek-projek ini adalah untuk membantu di dalam memberi kemudahan Internet jalur lebar dan peralatan ICT kepada komuniti yang terpinggir dari pembangunan digital di kawasan-kawasan luar bandar melalui akses komunikasi dan multimedia. This program is under the auspices of the Ministry of Information Communication and Culture.

4 289.3 355.846 2009 172 102 75 107 143 187 163 173 7 844 62 91 146 570 11 17 2.3 Hotspot subscription (‘000) … 263.P.5 1 Qtr 378.358 2006 81 56 37 41 36 88 120 111 2 356 39 42 79 376 10 11 1.P. MyBroadband WiFi@Penang and DANAWA 11 Communications & Multimedia • Selected Facts & Figures Q1 2010 .485 2007 104 64 47 41 40 93 121 186 2 574 41 37 90 494 8 11 1. Bilangan langganan ‘Hotspot’ dan projek jalur lebar WiFi Number of Hotspot and WiFi broadband project subscriptions Tahun Suku Langganan hotspot (‘000) 20.953 2008 158 88 69 103 125 162 139 228 4 844 59 84 138 617 11 17 2. Putrajaya Jumlah (Total) State 79 36 30 20 24 58 88 44 0 319 43 37 75 352 9 13 1.9 317. Kuala Lumpur W.3 141. Bilangan lokasi ‘Hotspot’ mengikut negeri Number of Hotspot locations by state Negeri 2005 2006 2007 2008 2009 2010 1 Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.6.870 2010 1 7. WiFi@Perak.4 375.227 2005 94 31 30 34 31 80 94 43 0 352 35 44 75 395 9 11 1. WiFi@Perak. Labuan W. MyBroadband WiFi@Penang dan DANAWA WiFi broadband WiFi include Wireless@KL.9 WiFi broadband projects subscription (‘000) Langganan projek jalur lebar WiFi (‘000) 2005 2006 2007 2008 2009 2010 Year Nota penjelasan: Explanatory notes: Projek jalur lebar WiFi termasuk projek Wireless@KL. P.

0 88. Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas (%) Tahun 2005 2006 2008 Year Bandar 88.0 20.0 60. dari Kajian Penggunaan Internet di Isi rumah yang dijalankan oleh SKMM pada 2005.0 2005 Bandar (Urban) 2006 Luar bandar (Rural) 2008 12.0 85.0 Urban Luar bandar 12. The survey covers only users from private households in Malaysia that access the Internet through ADSL and/ or dial-up.0 85.0 18.0 14.0 80.0 40. 12 Communications & Multimedia • Selected Facts & Figures Q1 2010 .0 82.0 14. 2006 and 2008. Kajian ini hanya meliputi pengguna yang mengakses Internet di isi rumah sendirian melalui sambungan ADSL dan/atau dial-up.0 82. Tables 8-12.0 Nota penjelasan: Explanatory notes: Jadual 8-12. from the Household Use of the Internet surveys conducted by the SKMM in 2005. 2006 dan 2008.8.0 18.0 Rural Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas 100.0 0.

7 48.3 51. Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender (%) Tahun 2005 2006 2008 Year Lelaki 50.8 48.7 51.9 50.9.1 Female Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender 60 50 40 30 20 10 0 2005 Lelaki (Male) 2006 Perempuan (Female) 2008 53.3 46.2 53.1 Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8 Communications & Multimedia • Selected Facts & Figures Q1 2010 13 .8 46.9 Male Perempuan 49.2 49.

5 18.3 6.7 11.1 9.1 7.3 10.9 11.2 9.1 2008 6.4 2006 7.6 6.2 12.8 17.3 12.6 5.7 11.1 8.4 2005 2006 2008 14 Communications & Multimedia • Selected Facts & Figures Q1 2010 .3 18.3 11. Penggunaan Internet dirumah mengikut kategori umur Household use of the Internet by age categories (%) Kategori umur Bawah 15 (Below 15) 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50 dan keatas (50 and above) Age category Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8 2005 6.9 9.5 12.4 10.6 17.10.7 16.9 15.2 9.

2 25.3 19.7 16.4 20.11. Penggunaan Internet dirumah mengikut bilangan jam penggunaan seminggu Household use of the Internet by number of hours of use per week (%) 2006 Kurang daripada 4 jam Less than 4 hours 4 tetapi kurang daripada 8 jam 4 but less than 8 hours 8 tetapi kurang daripada 15 jam 8 but less than 15 hours 15 tetapi kurang daripada 22 jam 15 but less than 22 hours 22 tetapi kurang daripada 28 jam 22 but less than 28 hours Lebih daripada 28 jam 28 hours and above 2006 2008 15.7 2008 28.8 5.0 5.3 22.0 Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8 Communications & Multimedia • Selected Facts & Figures Q1 2010 15 .3 23.3 8.2 10.

12. Penggunaan Internet di rumah mengikut kegunaan utama Household use of the Internet by main use
(%) 2005 Mendapatkan Maklumat Getting information Berkomunikasi melalui teks Communication by text Aktiviti Waktu lapang Leisure Pendidikan Education Aktiviti kewangan Financial Activities Perkhidmatan awam Public services Transaksi e-Kerajaan e-Government transactions Urusniaga saham dalam talian Online stock trading Lain-lain Others 2005 2006 2008 1.3 0.2 0.7 5.9 19.8 12.7 12 29.2 14.6 23.6 31.8 46.8 45.9 64.5 47.1 52.6 63.5 99.6 80.7 84.7 40.5 2006 84.5 2008 94.4

Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8

16

Communications & Multimedia • Selected Facts & Figures Q1 2010

13. Peratus isi rumah yang mempunyai kemudahan komputer peribadi mengikut negeri Percentage of households with access to personal computers by state
Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W. P. Kuala Lumpur Malaysia State 2000 11.4 8.7 5.9 13.9 12.8 9.6 19.5 10.3 8.9 23.6 8.6 7.1 8.5 24.2 13.5 2000 2002 22.9 17.4 13.5 26.3 22.1 17.2 30.4 19.5 16.7 36.8 15.2 17.8 16.4 33.0 24.1 2002 2004 27.9 23.5 16.2 25.3 25.1 21.5 29.9 20.4 20.7 43.9 19.8 21.2 35.5 39.5 28.2 2004 2007 28.1 20.2 14.9 36.2 29.7 23.1 41.7 23.6 28.2 47.3 21.4 22.1 26.5 42.3 31.3 2007

Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics, Malaysia

Communications & Multimedia • Selected Facts & Figures Q1 2010

17

14. Indeks kepuasan pengguna bagi akses Internet Internet access consumer satisfaction index
Pungutan VI a. Individu (Individual) Dial-up Jalur lebar Broadband b. Komersial (Commercial) Dial-up Jalur lebar Broadband Wave VI Nota penjelasan: Explanatory notes: Objektif Kajian Kepuasan Pengguna bagi Internet adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi. Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikirakan dari penemuanpenemuan kajian itu. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 10 (kepuasan sepenuhnya). Mulai 2004 ia dikonfigurasi semula ke skala 1 - 5. The Consumer Satisfaction Survey (CSS) for Internet access tries to gauge levels of satisfaction in respect of services provided. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS. The CSI ranges from a scale of 1 (total dissatisfaction) to 10 (total satisfaction). However from 2004 it was reconfigured to a scale of 1 - 5. 2004 2006 2007 7.34 ... 2.61 ... 3.10 3.18 3.46 3.47 7.59 ... 2.82 ... 3.13 3.22 3.49 3.52 2004 2006 2007

Pungutan/Tahun VI 2004 2006 2007 Wave/Year

Pelaksanaan Sep - Nov 2003 Aug - Dec 2004 Oct - Dec 2006 Oct - Dec 2007 Canvassed

18

Communications & Multimedia • Selected Facts & Figures Q1 2010

15. Jalur lebar per 100 penduduk, negara-negara ASEAN Broadband per 100 inhabitants, ASEAN countries
Tahun 2005 2006 2007 2008 Year Singapura 15.4 18.1 20.0 21.7 Singapore Malaysia Brunei Darussalam 1.8 2.8 4.1 6.1 Malaysia 2.2 2.4 3.0 4.3 Brunei Darussalam Vietnam 0.3 0.6 1.5 2.4 Vietnam Thailand 0.2 0.2 1.4 1.4 Thailand

Tahun 2005 2006 2007 2008 Year

Filipina 0.1 0.3 0.6 1.2 Philippines

Indonesia 0.1 0.1 0.4 0.4 Indonesia

Lao P.D.R. 0.0 0.0 0.1 0.1 Lao P.D.R.

Cambodia 0.0 0.0 0.1 0.1 Cambodia

Myanmar

0.0 0.0 0.0 Myanmar

Jalur lebar per 100 penduduk, negara-negara ASEAN, 2008 Broadband per 100 inhabitants, ASEAN countries, 2008 25 20 15 10 5 0 6.1

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Punca: SKMM, ITU Source: MCMC, ITU

Communications & Multimedia • Selected Facts & Figures Q1 2010

19

7 USA Jepun 18.5 Germany AS 15.2 Japan Taiwan 19. 2008 Broadband per 100 inhabitants for 10 biggest trading partners.4 Indonesia Thailand 0. 2008 35 30 25 20 15 10 5 0 Ko re aS t ela an Ko n A gS R J erm an AS p Je un H g on an ura iw gap Ta Sin Ch ina la Ma ys ia In n do es ia T il ha an d Punca: SKMM.2 1.1 6.1 0.7 32.4 0.16. Malaysia.7 24.4 18.9 3.8 2.1 20.1 Hong Kong SAR Jerman 13.9 19.9 21.9 5.8 27.2 0.4 Thailand Jalur lebar per 100 penduduk bagi 10 rakan perdagangan terbesar.6 29.7 22. ITU 20 Communications & Multimedia • Selected Facts & Figures Q1 2010 . ITU Source: MCMC.1 26.2 23.1 18.1 19.3 20.2 23.3 28.1 South Korea Hong Kong SAR 24.1 Malaysia Indonesia 0.7 Singapore China 2. Malaysia Broadband per 100 inhabitants for 10 biggest trading partners. Malaysia Tahun 2005 2006 2007 2008 Year Korea Selatan 25.0 6.2 China Malaysia 1.4 30.0 21.1 0.8 Taiwan Tahun 2005 2006 2007 2008 Year Singapura 15.8 20.4 1.7 22. Malaysia.8 4.0 27. Jalur lebar per 100 penduduk bagi 10 rakan perdagangan terbesar.

794 Kadar penembusan per 100 penduduk 21. Sila lihat Jadual 19 Includes 3G.053 11.925 3.122 7.169 22.194 28.566 2.442 22. The penetration rate refers to the total number of subscriptions divided by total population and multiplied by 100.1 100. Termasuk 3G.1 98.096 19.713 28.347 27.8 36.1 72.544 5.335 22. Bilangan langganan telefon selular dan kadar penembusan Number of cellular telephone subscriptions and penetration rate Tahun 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Unjuran Forecast 2010 Year 2 Qtr Postpaid (‘000) Prepaid (‘000) Total (‘000) 108.8 30.069 2.9 43.144 30.368 3.905 5.558 12.620 16.092 8.4 107.859 6.265 6.1 Nota penjelasan: Explanatory notes: Kadar penembusan telefon selular dikira sebagai jumlah langganan dibahagi jumlah penduduk dan didarabkan dengan 100. Please see Table 19 Communications & Multimedia • Selected Facts & Figures Q1 2010 21 .599 3.9 Penetration rate per 100 inhabitants 1 Suku Pascabayar (‘000) 2.411 23. A penetration rate of over 100% can occur because of multiple subscriptions.17.9 56.086 6.623 30. Penembusan yang melebihi 100% boleh berpunca daripada pelanggan yang melanggan lebih daripada satu langganan/perkhidmatan.316 6.611 19.545 29.212 6.057 16.385 9.523 4.545 19.464 23.392 Jumlah (‘000) 5.459 23.879 24.5 74.1 105.9 100.555 2.961 2.402 Prabayar (‘000) 2.124 14.3 85.8 104.

5 65.4 62.4 86.9 2007 2008 101.4 71. Kadar penembusan telefon selular per 100 penduduk mengikut negeri Cellular telephone penetration rate per 100 inhabitants by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor* Terengganu Sabah** Sarawak W.7 92.7 151.5 48.3 89.18. P.2 93.3 88.0 56.4 104.7 89.2 72.6 102.0 111.1 70.4 101.8 2008 22 Communications & Multimedia • Selected Facts & Figures Q1 2010 .4 53.5 70.4 85.8 96.6 58. Kuala Lumpur State 2007 87.4 72.9 94.1 72.

These figures are therefore to be used with caution. Pengiraan bagi kadar penembusan adalah: Bilangan langganan dalam sesebuah negeri X 100 Bilangan penduduk dalam negeri tersebut Adalah diingatkan bahawa Kajian Pengguna Telefon Bimbit adalah satu kaedah kajiselidik dan tertakluk kepada: · ralat pensampelan · ralat bukan-pensampelan Ralat pensampelan boleh dikira dan dinyatakan dalam laporan kajian. Non-sampling errors however cannot be quantified. is subject to: · sampling errors · non-sampling errors Sampling errors can be quantified and are reported in the survey report.P. Oleh yang demikian angka-angka yang diperolehi perlu digunakan dengan berhati-hati. Labuan Pengiraan bagi kadar penembusan mengikut negeri adalah berdasarkan kepada: · anggaran langganan mengikut negeri · anggaran penduduk mengikut negeri Anggaran langganan diolah daripada Kajian Pengguna Telefon Bimbit yang dijalankan oleh SKMM setiap tahun. Malaysia. A penetration rate is calculated as: Number of subscriptions in a state X100 Population in the state Users are reminded that the annual HPUS is a survey and. Putrajaya ** . P. Labuan Including W.Termasuk W.Nota penjelasan: Explanatory notes: * . Putrajaya Including W. like all surveys. Communications & Multimedia • Selected Facts & Figures Q1 2010 23 . Walau bagaimanapun ralat bukan-pensampelan tidak boleh dianggarkan.Termasuk W. The calculation of the penetration rate by state was based on: · estimated number of subscriptions by state · estimated population by state The former was derived from the annual Hand Phone Users Survey (HPUS) conducted by SKMM. while the latter was provided by the Department of Statistics. P. P. Anggaran penduduk diperoleh dari Jabatan Perangkaan Malaysia.

879 7.043 6.993 3.366 5.210 Postpaid (‘000) Prabayar (‘000) 162 730 2.354 4.614 2.555 4.062 4.319 2.459 Total (‘000) 2006 2007 2008 2009 Nota penjelasan: Explanatory notes: Langganan 3G yang ditunjukkan di atas adalah dikirakan juga dalam Jadual 17 3G subscriptions shown above are also counted in Table 17 24 Communications & Multimedia • Selected Facts & Figures Q1 2010 .122 3.19.014 1 2 3 4 2010 Year 1 Qtr 2.817 2.429 4.441 6.249 Prepaid (‘000) Jumlah (‘000) 427 1.352 3. Bilangan langganan 3G Number of 3G subscriptions Tahun Suku Pascabayar (‘000) 265 825 2.347 7.

5 1 2 3 4 2010 Year 1 Qtr 439.1 Succesful Porting (‘000) 2008 2009 Communications & Multimedia • Selected Facts & Figures Q1 2010 25 .20.9 Number of Porting Request (‘000) 211.6 199.5 279.5 306.3 457.4 322.9 225.7 320. Kemudahalihan Nombor Number Portability Tahun Suku Permintaan pengalihan nombor Pengalihan nombor yang berjaya (‘000) (‘000) 324.6 230.7 297.

3 Nota penjelasan: Explanatory notes: Jadual 21-22.0 40.7 Urban Luar bandar 18.0 73.7 90. Tables 21-22. from the Hand Phone Users surveys conducted by SKMM annually.0 26.9 80.0 0.3 Rural Peratus pengguna telefon selular mengikut kawasan bandar & luar bandar Percentage of cellular telephone users by urban and rural areas 81. 26 Communications & Multimedia • Selected Facts & Figures Q1 2010 .1 19. dari Kajian Pengguna Telefon Bimbit yang dijalankan oleh SKMM pada setiap tahun.0 26.5 78.0 80.0 60.5 22.1 19.9 80.5 22.0 2004 2005 Bandar (Urban) 2006 Luar bandar (Rural) 2007 18.0 10.0 73. Peratus pengguna telefon selular mengikut kawasan bandar dan luar bandar Percentage of cellular telephone users by urban and rural areas Tahun 2004 2005 2006 2007 Year Bandar 81.5 78.21.0 30.0 70.0 20.0 50.

4 56.4 58.3 60 50 40 30 20 10 0 2005 42.3 Male Perempuan 42.7 43.22.6 41.6 43.7 Female Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender 57.4 58. Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender Tahun 2005 2006 2007 2008 Year Lelaki 57.7 43.4 56.3 56.3 56.6 43.7 2006 Lelaki (Male) 2007 Perempuan (Female) 2008 Nota penjelasan: Explanatory notes: Sila lihat Jadual 21 See Table 21 Communications & Multimedia • Selected Facts & Figures Q1 2010 27 .6 41.

397.888.028.350. Perkhidmatan pesanan pendek Short message services Tahun Nota 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Year Note 1 Qtr Suku Jumlah (juta) 1 3.677.211. Jumlah dalam tempoh rujukan sahaja Total in reference period only 28 Communications & Multimedia • Selected Facts & Figures Q1 2010 .9 6.9 23.5 73.5 9.0 33.532.304.398.9 22.126 1.3 20.650 726 772 766 800 770 Per subscription Per langganan Nota penjelasan: Explanatory notes: 1.999.6 56.0 Total (million) 1 398 554 652 1.605.437 2.1 21.23.4 24.163.713 2.6 22.

Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikira dari penemuan-penemuan kajian itu. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 10 (kepuasan sepenuhnya).24. Pungutan/ Tahun VI 2004 2006 2007 Wave/Year Pelaksanaan Sep .Dec 2007 Canvassed Communications & Multimedia • Selected Facts & Figures Q1 2010 29 .56 2007 3. However from 2004 it was reconfigured to a scale of 1 . The Consumer Satisfaction Survey (CSS) for Cellular Telephony gauges levels of satisfaction in respect of services provided. Mulai 2004 ia dikonfigurasi semula ke skala 1 .5.Dec 2006 Oct . The CSI ranges from a scale of 1 (total dissatisfaction) to 10 (total satisfaction).62 2004 3. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS. Indeks kepuasan pengguna telefon selular Cellular telephone consumer satisfaction index Pungutan VI Keseluruhan Overall 7.64 WaveVI Nota penjelasan: Explanatory notes: 2004 2006 2007 Objektif Kajian Kepuasan Pengguna bagi Telefon Selular adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi.Dec 2004 Oct .5.Nov 2003 Aug .43 2006 3.

0 80.5 0.4 Vietnam Myanmar 0.1 Sin p ga . 10.0 40.9 92.0 80.6 75.25.R.7 98. Telefon selular per 100 penduduk.0 Thailand Cambodia 7.4 61.0 120.1 Cambodia Vietnam 10.1 98.8 29.3 0.7 95. dia nmar am iland tnam lipina nesia .5 50.4 Philippines Malaysia 74.2 Singapore Filipina 39.2 140.0 0. ITU Source: MCMC.0 18.1 92.0 0.4 Lao P.7 24.5 90.3 41.7 Myanmar Telefon selular per 100 penduduk.1 62.3 85.8 64.R ura aysia bo i sal a P a o ie al F m o V Th M rus My Ind Ca La Da i ne Bru Punca: SKMM. Thailand 26.1 28.4 0. ASEAN countries.6 80.4 75.8 Indonesia Brunei Darussalam 56.D.6 12.9 95.4 109.9 Malaysia Indonesia 21.D.7 18. ASEAN countries Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Singapura 101. negara-negara ASEAN Cellular telephones per 100 inhabitants.3 29.3 132. 2008 138.2 27.3 66.D.9 Brunei Darussalam Lao P.1 138.4 29.0 60.9 79.0 100.R. ITU 30 Communications & Multimedia • Selected Facts & Figures Q1 2010 . negara-negara ASEAN.0 20.1 72.8 16.6 61.0 29. 2008 Cellular telephones per 100 inhabitants.

8 Indonesia Malaysia 74.3 126. ITU Source: MCMC. Malaysia.8 92.8 90.0 79.9 107.4 109.7 138.2 94.8 USA Taiwan 97.1 98.3 83.4 165. Malaysia Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Hong Kong SAR 122.5 86.9 34.7 92.3 Germany AS 67. Malaysia.3 94.2 Singapore Thailand 26.7 146.2 47.4 83. 2008 180 160 140 120 100 80 60 40 20 0 138.9 165. ITU Communications & Multimedia • Selected Facts & Figures Q1 2010 31 .2 128.3 61.3 Japan Kadar penembusan per 100 penduduk bagi 10 rakan perdagangan terbesar.0 102.8 47.6 132.3 83.9 Hong Kong SAR Korea Selatan 79.9 95. Telefon selular per 100 penduduk bagi 10 rakan perdagangan terbesar.9 China Jepun 74.3 Taiwan Indonesia 21.1 28.3 98. Malaysia Cellular telephones per 100 inhabitants for 10 biggest trading partners .1 62.6 80.8 95.8 Malaysia China 29.3 35.1 72.0 106.8 61.8 41.0 Thailand Jerman 95.0 86.0 117.26.6 128.1 110.9 123. 2008 Penetration rate per 100 inhabitants for 10 biggest trading partners.9 Ho ng n ura AR ma g S ingap n Jer S Ko w Tai an la Ma ysi a un d tan Jep Sela ilan ha T rea Ko AS sia ne do In Ch ina Punca: SKMM.3 110.3 85.7 South Korea Singapura 101.

392 3.7 44.9 44.570 1.3 47.366 4.851 2.400 3.558 1.734 2.378 1.3 49. 32 Communications & Multimedia • Selected Facts & Figures Q1 2010 .8 44.511 1.312 4.563 1.27.328 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2 Qtr 43. Direct Exchange Line (DEL) connects a customer’s equipment to the Public Switched Telephone Network (PSTN) and has a dedicated port on a telephone exchange.628 4.735 2.508 1.745 66.1 62.9 Bilangan langganan Jumlah langganan perniagaan (‘000) (‘000) 1.583 4.4 Residential Number of Penetration rate subscriptions (‘000) (per 100 households) Number of business subscriptions (‘000) Total subscriptions (‘000) Nota penjelasan: Explanatory notes: Sambungan Talian Ibusawat Terus merujuk kepada talian tetap yang menyambungkan peralatan pelanggan terus ke ibusawat.310 1.839 2.311 4.578 1.0 52.347 1.572 4.741 2.3 58.0 43.292 4.670 4.938 2.4 65.194 2.5 48.297 4.2 44.527 1.734 2.323 3.734 1 2 3 4 2010 Unjuran Forecast 2010 Year 1 2.309 4.499 1. Bilangan Talian Ibusawat Terus dan kadar penembusan Number of DEL connections and penetration rate Tahun Suku Kediaman Bilangan langganan Kadar penembusan (‘000) (per 100 isi rumah) 3.236 1.342 4.350 4.574 1.5 44.446 4.831 2.710 4.

Kadar Penembusan Talian Ibusawat Terus per 100 isi rumah mengikut negeri DEL penetration rate per 100 household by state Negeri Johor Kedah dan/and Perlis Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Selangor Terengganu Sabah Sarawak W.4 18.8 35.0 53.4 18.5 57.0 52.0 47.9 38.6 35.9 43.6 32.28.6 25.6 64.3 31. P.8 28. Kuala Lumpur W.5 58.5 35.9 1 2010 Communications & Multimedia • Selected Facts & Figures Q1 2010 33 .0 44.4 48.9 39.8 62.8 43.2 32.6 29.3 52.9 40.8 2007 2009 49.2 39.3 32. Labuan Malaysia State 2006 53. P.5 47.2 32.9 33.8 51.7 18.1 56.6 78.4 70.3 59.6 40.9 24.4 57.5 18.0 61.0 2009 2010 1 49.4 28.8 68.0 32.8 30.6 37.5 34.1 58.0 57.5 64.6 38.7 57.1 52.7 28.9 52.4 2006 2007 56.

2 34 Communications & Multimedia • Selected Facts & Figures Q1 2010 .9 76.4 24.6 75.2 Rural Peratus langganan kediaman Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage DEL residential subscriptions by urban and rural areas 90 80 70 60 50 40 30 20 10 0 2004 Bandar (Urban) 2006 Luar bandar (Rural) 2008 25.9 76.8 Urban Luar bandar 25.29. Peratus langganan kediaman Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage DEL residential subscriptions by urban and rural areas Tahun 2004 2006 2008 Year Bandar 74.4 24.1 23.6 75.8 23.1 74.

Rangkaian Talian Ibusawat Terus.8 1 Qtr 48.0 30.7 47.0 40. kapasiti digunakan DEL network.2 52.6 48.7 47.0 50.9 49.30.0 20.2 52.1 Capacity used (%) Senarai menunggu (‘000) 99 99 66 49 42 39 39 20 13 39 39 Waiting list (‘000) 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Year % kapasiti Talian Ibusawat Terus yang digunakan DEL % capacity used 58.0 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 55.4 47.0 50.4 47.1 55.0 50.8 48.8 48.5 48.5 48. capacity used Tahun Suku Kapasiti telah digunakan (%) 58.9 49.0 10.8 Communications & Multimedia • Selected Facts & Figures Q1 2010 35 .6 48.1 60.

No distinction is made between operational and non-operational payphones. card-operated ones and combos.000 penduduk 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 6. Bilangan telefon awam Number of public payphones Tahun Suku Jumlah (‘000) 149 125 118 114 105 95 87 77 75 1 2 3 4 2010 Year 1 Qtr 68 61 64 79 76 Total (‘000) Setiap 1.41 2.66 2.64 Per 1. 36 Communications & Multimedia • Selected Facts & Figures Q1 2010 . beroperasi ataupun tidak.50 4.31. kad ataupun kombinasi.76 2.60 3.21 4.81 2.25 2. Payphones refers to the total number of all types of public telephones including coin.16 2. Termasuk semua telefon awam.000 inhabitants (‘000) 150 Telefon awam Public payphones 149 125 118 114 105 95 100 87 77 75 79 50 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Nota penjelasan: Explanatory notes: Telefon awam merujuk kepada jumlah bilangan semua jenis termasuk yang menggunakan duit syiling.10 3.24 2.81 4.34 5.

99 2.5 1 0.97 2.07 2.14 3.88 2.98 1.P.5 0 1. Kuala Lumpur State 2007 3. 2009 Number of public payphones per 1000 inhabitants by state.77 2.33 3.04 4.5 4 3.67 2.52 Jo ho r d Ke r u ah ntan laka bilan ang nang rak h L ak go an is i h la Me em e erl elan ngg Saba araw WPK P P S Pa lau P Ke S re S ri Te Pu ge Ne Communications & Multimedia • Selected Facts & Figures Q1 2010 37 .33 2.32.92 2007 2009 4.5 3 2.73 2.24 2.59 2.5 2 1.36 1.52 3.38 4.14 3.24 2.77 1.5 3.72 4.15 3.05 2. Bilangan telefon awam per 1000 penduduk mengikut negeri Number of public payphones per 1000 inhabitants by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.04 2009 Bilangan telefon awam per 1000 penduduk mengikut negeri.07 4.72 3.50 3.82 2.68 4.38 1.98 3.05 1.92 1.10 2.07 2. 2009 5 4.05 3.36 2.67 2.82 3.

0 Urban Luar bandar 20.4 82.6 17.7 23.3 76.7 23.6 17.0 Rural Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas 90 80 70 60 50 40 30 20 10 0 2004 2006 Bandar (Urban) 2008 Luar bandar (Rural) 2009 20.4 82.7 75.3 25.3 76.33.0 79. Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas Tahun 2004 2006 2008 2009 Year Bandar 79.0 38 Communications & Multimedia • Selected Facts & Figures Q1 2010 .7 75.3 25.

86 2004 2006 2007 Communications & Multimedia • Selected Facts & Figures Q1 2010 39 . Indeks kepuasan pengguna Talian Ibusawat Terus DEL consumer satisfaction index Pungutan VI a.Nov 2003 Aug . Pungutan/Tahun VI 2004 2006 2007 Wave/Year Pelaksanaan Sep .90 3.53 3.20 2. However from 2004. Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikirakan dari penemuan-penemuan kajian itu.Dec 2007 Canvassed 2.66 3.34. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS. it was reconfigured to a scale 1 .5. Komersial (Commercial) Talian Ibusawat Terus (DEL) 7. The CSI ranges from a scale of 1 (total dissatisfaction) to 10 (total satisfaction). Individu (Individual) Talian Ibusawat Terus (DEL) Telefon awam (Payphone) b.94 2004 3.60 2007 7.Dec 2006 Oct .41 2006 3. The Consumer Satisfaction Survey (CSS) for DEL and Payphones gauge levels of satisfaction in services provided.Dec 2004 Oct .46 3.50 3. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 10 (kepuasan sepenuhnya). Mulai 2004 ia dikonfigurasi semula ke skala 1-5.52 Wave VI Nota penjelasan: Explanatory notes: Objektif Kajian Kepuasan Pengguna Talian Ibusawat Terus dan Telefon Awam adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi.

negara-negara ASEAN.4 0. Malaysia 16.R.9 11.6 Lao P.3 13.3 Philippines Brunei Darussalam 25.3 Malaysia Myanmar 0.4 Myanmar Indonesia 5. ASEAN countries Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Singapura 42.0 30.0 19.0 21.3 0.7 13.0 10.8 0. 1.5 4.6 1. 2008 Main telephone lines per 100 inhabitants.3 41.7 33.7 42. ASEAN countries.0 1.R.8 15.0 35.7 32.35.D mb yan o M Ca La Punca: SKMM.5 Thailand Vietnam 18.0 15.R. ITU 40 Communications & Multimedia • Selected Facts & Figures Q1 2010 . ITU Source: MCMC.2 0.9 Brunei Darussalam Lao P. Talian telefon utama per 100 penduduk.0 25. negara-negara ASEAN Main telephone lines per 100 inhabitants.D.6 21.3 4.3 0.5 16.0 10.6 7.3 4.0 19.0 20.9 15. 2008 40.0 40. od pin ma P.4 10.0 0.1 15.2 32.2 4.4 Indonesia Cambodia 0.0 5.3 1.2 45.3 10.D.3 33.3 1.9 1.5 1.2 Singapore Thailand 11.1 g Sin ap ura d a m m sia ysi ala na ne ilan iet ala do ha uss V T In M ar iD ne Bru Fili a r ia .1 Vietnam Filipina 4.3 Cambodia Talian telefon utama per 100 penduduk.6 1.9 40.7 6.

Malaysia.0 20.9 43.5 62. ITU Communications & Multimedia • Selected Facts & Figures Q1 2010 41 .4 51.6 53.8 15.0 Taiwan China 26.6 62.3 65.6 55.0 40.3 44.8 58.3 41.3 13.0 58. Malaysia Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Jerman 66.0 50.8 51.2 65.0 30.4 10.0 15.2 Japan Taiwan 59.6 Germany Jepun 45.0 45.5 44.8 Hong Kong SAR Malaysia 16.6 7.4 Indonesia Korea Selatan 49.3 40.2 40. Malaysia.0 40.9 11.5 62.7 13.3 Malaysia AS 60.7 42.0 10.6 16.6 63.3 South Korea Thailand 11.6 62.1 15. ITU Source: MCMC.8 27.9 65.9 53.36.5 China Hong Kong SAR 53.5 27.3 10.2 27.5 m Jer an a n n nd an AR AS elata ina aysia nesi ura epu aila ap J o aiw l gS Ch S T a n d Th ng o In M Si rea gK Ko on H Punca: SKMM.7 6.0 0.5 Thailand Singapura 42.3 USA Indonesia 5.0 60. Talian telefon utama per 100 penduduk bagi 10 rakan perdagangan terbesar.5 65. 2008 Penetration rate per 100 inhabitants for 10 biggest trading partners.2 Singapore Kadar penembusan per 100 penduduk bagi 10 rakan perdagangan terbesar.9 53.0 40.1 62.9 40. 2008 70. Malaysia Main telephone lines per 100 inhabitants for 10 biggest trading partners.6 27.0 10.

5 76.8 80. Malaysia 42 Communications & Multimedia • Selected Facts & Figures Q1 2010 .8 81. Kuala Lumpur Malaysia State 2000 83.8 83. Peratus isi rumah yang mempunyai kemudahan peralatan radio/hi-fi mengikut negeri Percentage of households with access to radio/hi-fi by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.8 70.0 85.1 83.9 90.2 73.6 89.8 90.8 87.0 86. P.3 90.9 76.0 62.5 85.1 88.8 72.5 70.5 2002 2004 87.1 74.0 77.7 84.6 83.9 88.9 85.2 84.3 81.5 2004 2007 86.8 90.5 87.8 76.5 79.5 83.1 81.4 90.4 2007 Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics.5 70.5 82.8 88.1 90.2 85.1 85.3 84.7 71.7 81.2 88.37.3 88.0 84.5 83.2 73.8 78.6 79.7 92.2 81.8 2000 2002 89.4 88.7 90.8 79.

9 95.4 98.1 94.9 97.8 2002 2004 95.5 92.3 87.6 84.1 86.5 84.1 93.5 97.4 96.1 97.38.1 98.3 98.9 2007 Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics.1 90.8 96.3 90.5 95.3 97.8 95.8 92.2 90.3 93.1 95.1 98.4 66.1 86.8 95.3 89.0 97. Peratus isi rumah yang mempunyai kemudahan peralatan televisyen mengikut negeri Percentage of households with access to television by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W. P.2 2004 2007 98.4 98.0 92. Kuala Lumpur Malaysia State 2000 88.2 95. Malaysia Communications & Multimedia • Selected Facts & Figures Q1 2010 43 .3 98.6 90.3 96.3 2000 2002 96.0 81.9 95.9 93.8 83.6 95.0 96.5 72.8 88.8 96.6 87.5 90.8 99.0 97.3 91.4 95.5 94.5 90.7 96.9 95.

1 71.4 56.8 64.4 60.6 53.5 51.0 72.5 57.8 36.4 2007 Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics.4 28.7 78.4 2004 2007 84.7 83.8 62.4 78.1 78. Peratus isi rumah yang mempunyai kemudahan peralatan VCR/VCD/DVD mengikut negeri Percentage of households with access to VCR/VCD/DVD by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.7 87.0 66.2 72. P.6 73.9 80.8 59.0 85.7 75.5 76.3 74.6 83. Kuala Lumpur Malaysia State 2000 56.1 69.8 45.3 41.5 77.39.0 45.1 79.1 75.7 81.6 82.8 66.8 65.7 76.1 83. Malaysia 44 Communications & Multimedia • Selected Facts & Figures Q1 2010 .8 61.3 49.0 2002 2004 78.1 68.8 79.9 71.5 2000 2002 74.6 68.5 77.4 68.3 35.2 59.6 81.2 64.0 85.6 68.9 71.7 56.1 84.

334.082 99.816 357.535 467.844 103.080 701.145 131.137.117 435.40.498 99.666 103.810 99.393 105.467 468.593 1.620 399.801 132.681 33.403 436.607 363. free to air TV Q1/2010 140. TV bebas ke udara Number of broadcast minutes.439 128.325 498.071 113.277 363.881 110.289 367.742 101.338 521.289 464.269 396.091 99.866 103.448 117.463 129.588 2.304 119.640 355.000 60.474 463. Bilangan minit penyiaran.082 … … 347.579 396.618 127.866 Stesen TV NTV7 393.880 676.708.621 461.091 RTM 2 352.545 2.097 458.219 106.557 128.890 TV3 428. free to air TV Tahun Suku RTM 1 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Year 1 Qtr RTM 1 RTM 2 TV3 431.551 99.000 20.046 101.364 190.523 103.743 100.000 100.735 447.968 99.504 104.989 400.959 105.667 105.108 454.693 666.530 Bilangan minit penyiaran.000 0 RTM 1 RTM 2 TV3 NTV7 8TV Channel 9 106.026 470.959 368.855 524.162 Punca: AGB Nielsen Source: AGB Nielsen Communications & Multimedia • Selected Facts & Figures Q1 2010 45 .568 104.687 423.890 129.439 Stesen TV NTV7 8TV Channel 9 Total 8TV Channel 9 … … 351.000 120.432 381.000 80.281 666.976 2.152 129.122 130.605.162 Jumlah 1.615.400.035 429.438 130.802.868 486.459 2.925 134.493 701. TV bebas ke udara Number of broadcast minutes.000 40.801 132.605 524.883 2.937 488.

1 Penetration Rate per 100 household Total Kadar Penembusan per 100 isi rumah 4 Year Qtr Number of subscriptions (‘000) Household Non-household 46 Communications & Multimedia • Selected Facts & Figures Q1 2010 .869 2.41.2 46.3 43.469 2.688 2.875 2.012 3.788 2.5 47.4 44.5 41.172 39.646 2.368 2.6 45. Bilangan langganan televisyen berbayar Number of pay TV subscriptions Tahun Suku Isi Rumah 2008 1 2 3 4 2009 1 2 3 2.0 42.781 2.728 2.953 3.584 2.112 3.930 Bilangan langganan (‘000) Bukan Isi Rumah 216 219 223 223 225 231 237 242 Jumlah 2.565 2.

Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikirakan daripada penemuan-penemuan kajian itu. The Consumer Satisfaction Survey (CSS) for radio and TV gauge levels of satisfaction in respect of services provided.80 2004 3.Dec 2004 Oct .Dec 2007 Canvassed Communications & Multimedia • Selected Facts & Figures Q1 2010 47 .69 2007 4.40 3. Indeks kepuasan pengguna TV dan Radio TV and Radio consumer satisfaction index Pungutan VI TV biasa Free to air TV TV berbayar Pay TV Penyiaran Broadcasting Wave VI 2004 2006 2007 3. Pungutan/Tahun VI 2004 2006 2007 Wave/Year Pelaksanaan Sep .55 3.71 4.41 2006 3.02 3.Dec 2006 Oct .Nov 2003 Aug .02 Nota penjelasan: Explanatory notes: Objektif Kajian Kepuasan Pengguna bagi Radio dan TV adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi.42.81 3.79 3. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS.10 3. The CSI ranges from a scale of 1 (total dissatisfaction) to 5 (total satisfaction). Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 5 (kepuasan sepenuhnya).56 3.

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5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 5465 15656 32154873 TANDATANGAN DIGITAL 87775254233 Digital Signature 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.

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1 Qtr Suku Bilangan lesen 3 3 3 2 2 2 Number of licenses Communications & Multimedia • Selected Facts & Figures Q1 2010 51 . Bilangan Pihak Berkuasa Pemerakuan Number of Certification Authorities Tahun 2005 2006 2007 2008 2009 2010 Year Nota penjelasan: Explanatory notes: Merujuk kepada Pihak Berkuasa Pemerakuan yang dilesenkan di bawah Akta Tandatangan Digital 1997.43. Refers to Certification Authorities licenced under the Digital Signature Act 1997.

966 7.013 2.975 7.2% 52 Communications & Multimedia • Selected Facts & Figures Q1 2010 .794 132.268 2.275 2010 Year 1 Qtr Individual Domestic holder Organisation Corporate Government Total Bilangan sijil yang dikeluarkan kepada pemegang domestik Number of certificates issued to domestic holders Q1/2010 Individu (Individual) 0.429 2.5% Korporat (Corporate) 4.296 Pengguna Luar Negara Organisasi Korporat 153 229 255 325 352 Foreign holder Organisation Corporate Jumlah 2009 1 2 3 4 7.382.44.215 2.709 2.301.410.946 2.972 2.178.797 101.261 107.557 2.986 8.277. Bilangan sijil yang dikeluarkan mengikut jenis Number of certificates issued by type Tahun Suku Individu Pengguna Domestik Organisasi Korporat Kerajaan 92.759.440 96.618.279.361.614 2.945 2.3% Kerajaan (Government) 95.009 8.477.

13 5465 KEDUDUKAN MALAYSIA DALAM INDEKS 15656 BERKAITAN ICT 32154873 Malaysia Ranking For ICT 87775254233 Related Indices 441422335654634 1121365654112115453 332123654876796313541235648 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .

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Kedudukan Malaysia dalam indeks berkaitan ICT Malaysia ranking for ICT related indices Tahun/ Year 2002 2003 2004 2005 2006 2007 2008 2009 33 35 37 36 34 38 27 27 24 26 26 59 57 33 35 37 36 34 e-Readiness Rankings Networked Readiness Index (NRI) ITU Digital Access Digital Opportunity e-Business Readiness Index (DAI) Index (DOI) Index 46 Tahun/ Year 2002 2003 2004 2005 2006 2007 2008 2009 2010 e-Government Readiness Index 43 42 43 World Competitiveness Scoreboard ICT Development Index 23 34 19 18 10 52 56 Communications & Multimedia • Selected Facts & Figures Q1 2010 55 .45.

e-Readiness is the readiness of a country’s information and communications technology (ICT) infrastructure and the ability of its consumers. Measures the overall ability of individuals in a country to access and use new ICTs. The index has been compiled for 115 economies by World Economic Forum . ia membandingkan daya saing untuk 58 ekonomi berdasarkan 300 kriteria. researchers and others can use to measure the digital divide and compare ICT performance within and across countries. Indeks ini telah disusun untuk 115 ekonomi oleh World Economic Forum. Diterbitkan semenjak 1989. improving transparency and accountability in government functions and allowing for cost savings in government administration World Competitiveness Laporan Daya Saing Dunia diterbitkan untuk menunjukkan daya saing negara. The Index captures the level of advancement of ICTs. oleh International Telecommunication Union. development agencies. operator. The DOI is a standard tool that governments. The index has been compiled for 40 economies by International Telecommunication Union. It also measures the global digital divide and examines how it has developed in recent years 56 Communications & Multimedia • Selected Facts & Figures Q1 2010 .Nota penjelasan: Explanatory notes: e-Readiness Ranking e-Readiness adalah tahap kesediaan infrastruktur teknologi maklumat dan komunikasi (ICT) sesebuah negara dan juga keupayaan pengguna. penyelidik dan sebagainya untuk mengukur jurang digital dan membuat perbandingan prestasi ICT dalam sesebuah negara dan berbanding negara-negara lain. Indeks ini telah disusun untuk 69 ekonomi oleh Economist Intelligence Unit. e-Business Readiness e-Business Readiness adalah satu ukuran bagi persekitaran e-perniagaan. perniagaan dan kerajaannya menggunakan ICT. The DOI has been compiled for 181 economies by International Telecommunication Union for 2005 and 2006. Digital Access Index (DAI) DAI mengukur keupayaan keseluruhan individu dalam sesebuah negara dalam mengakses dan menggunakan ICT baru. kedudukan dan menganalisa bagaimana negara menguruskan sumber dan kecekapan mereka. e-Business Readiness is a measure of e-business environment. ranking and analysing how a nation manages its resources and competencies. The index has been compiled for 69 economies by Economist Intelligence Unit. satu koleksi faktor yang menunjukkan betapa responsif sesuatu pasaran terhadap peluang-peluang berasaskan Internet. e-Government Readiness Index e-Kerajaan kini digunakan bukan sahaja untuk menyediakan perkhidmatan kepada penduduk tetapi juga untuk tujuan meningkatkan kecekapan sektor awam. Ia diterbitkan hanya bagi dua tahun iaitu 1998 dan 2002. DOI telah disusun untuk 181 ekonomi oleh International Telecomunication Union untuk 2005 dan 2006. agensi pembangunan. Networked Readiness Index (NRI) measures the propensity for countries to exploit the opportunities offered by ICT. businesses and government to use ICT to their benefit. Digital Opportunity Index (DOI) DOI adalah satu kaedah yang boleh digunakan oleh kerajaan. a collection of factors that indicate how amenable a market is to Internet-based opportunities. It was published only for 1998 and 2002. Published since 1989 it compares the competitiveness of 58 economics on the basis of over 300 criteria. operators. memperbaiki ketelusan dan kebertanggungjawaban kerajaan dalam melaksanakan fungsi-fungsinya selain menjimatkan kos dalam pentadbiran kerajaan e-Government is being deployed not only to provide citizen services but for public sector efficiency purposes. World Competitiveness Yearbook publishes competitiveness of nations. Ia juga mengukur jurang digital global dan mengkaji bagaimana jurang ini berkembang pada tahun-tahun kebelakangan ini. Indeks ini telah disusun untuk 40 ekonomi. ICT Development Index (IDI) Indeks ini mengukur tahap kemajuan ICT. Networked Readiness Index (NRI) NRI mengukur kecenderungan negara mengeksploitasikan peluang-peluang yang disediakan oleh ICT.

5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 5465 15656 32154873 LAMPIRAN 87775254233 Appendix 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.

.

Bhd. Bhd. Common Tower Technologies Sdn. Bhd. 37. 46. 36. 2. Bhd. 22. individu Network Facilities Provider (NFP) Individual Licensee 1. Media Digital Distribution Sdn Bhd Melaka ICT Holdings Sdn. 44. Bhd. 25. GTC Global Sdn Bhd Hidaka Construction (M) Sdn Bhd Infra Quest Sdn. 33. 13. 8. ARL HomeComm Sdn. Bhd. 6. Desabina Industries Sdn. 27. 9. 50. 17. Bhd. Jalur Lebar Nasional Sdn Bhd Jaring Communications Sdn. Bhd.PEMEGANG LESEN 31 Mac 2010 LICENSEES AS AT 31 March 2010 Bilangan lesen Individu Penyedia Kemudahan Rangkaian Network Facilities Provider (NFP) Penyedia Perkhidmatan Rangkaian Network Service Provider (NSP) Penyedia Perkhidmatan Aplikasi Applications Service Provider (ASP) Penyedia Perkhidmatan Aplikasi Kandungan Content Applications Service Provider (CASP) 33 Individual No. 10. 47. Bhd. Celcom Axiata Berhad Celcom Mobile Sdn. Bhd. Bhd. 51. Bhd. Airzed Broadband Sdn. Bhd. I-R&D Sdn Bhd iZZinet Sdn. 42. Baycom Sdn. 12. 52. 35. 41. 23. Bhd. 26. 16. Maxis Mobile Services Sdn Bhd Maxis Mobile Services Sdn Bhd Measat Broadcast Network Systems Sdn Bhd MEASAT Satellite Systems Sdn Bhd. Bhd. 48. 49. Bhd. of licences Pelesen Pemberi Kemudahan Rangkaian. 28. 39. Electcoms Wireless Sdn. DiGi Telecommunications Sdn Bhd DTRS Consortium Sdn. Bhd. AtlasONE Sdn. Extiva Communications Sdn Bhd Extreme Broadband Sdn Bhd Fiberail Sdn Bhd Fibrecomm Network (M) Sdn. Macro Lynx Sdn. 45. Maxis Broadband Sdn Bhd Maxis Broadband Sdn Bhd Maxis International Sdn Bhd Maxis International Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn. Bhd. 38. 30. 32. 43. 11. Bhd. 19. Danawa Resources Sdn. 31. Celcom Timur (Sabah) Sdn. 18. 21. 29. Bhd. 5. eB Technologies (M) Sdn. 40. Asiaspace Digital Network Sdn Bhd Asiaspace Sdn Bhd Asiaspace Wimax Sdn. Bhd. Bhd. Bhd. Bhd. 24. Malaysia Airports (Sepang) Sdn. Bhd. Bhd. Bhd. 4. 34. 3. 15. 20. Konsortium Jaringan Selangor Sdn. D’Harmoni Telco Infra Sdn. Asia Media Sdn. 7. Global Transit Communications Sdn. Kedah ICT Holdings Sdn. IP Mobility Sdn. Mobikom Sdn Bhd 94 Kelas 28 101 30 429 31 Class Communications & Multimedia • Selected Facts & Figures Q1 2010 59 . Bhd. 14. Celcom Transmission (M) Sdn Bhd Clear-Comm Sdn.

BHD. 5. Bhd. Bhd. TT dotCom Sdn. 76. Baraka Telecom Sdn Bhd 60 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Kelas Network Facilities Provider (NFP) Class Licensee 1 2. Applied Information Management Services Sdn. 2. 65. 83. Serting Com Sdn Bhd 18. Bhd. System Alliance Technology Sdn Bhd 23. Airzed Broadband Sdn. PersiaSYS Sdn Bhd 14. Asia Telecommunications (M) Sdn. Achi Jaya Communications Sdn Bhd Air Asia Berhad Broadway Digital Media Sdn Bhd Comintel Sdn Bhd Communications & Satellite Services Sdn Bhd Electcoms Bhd Extreme Broadband Sdn Bhd Hasyon Teknik Sdn Bhd Malaysia Airline System Berhad 10. 59. Vast Meridian Sdn Bhd 26. 67. Bhd. Sacofa Sdn. Numix Engineering Sdn Bhd OBNET SDN. Optical Communication Engineering Sdn. 58. 54. Syarikat Mengurus Air Banjir & Terowong Sdn Bhd (SMART) 22. 77. Telekom Malaysia Bhd Teliti Computers Sdn Bhd Tg Agas Technology Sdn Bhd TIME Sat Sdn. 94. 8. Bhd. ARL HomeComm Sdn. Bhd. Bhd. Technology Park Malaysia Corporation Sdn. Touch Matrix Sdn. 84. Societe Internationale Telecommunication Aeronautiques (SITA) 19. U Television Sdn. 72. 57. Bhd. 78. 89. 68. Orbcomm Satellite Malaysia Sdn Bhd 13. 85. 7. Bhd. 60. 88. 6. Bhd. 9. 71. Paycomm Network Sdn Bhd PDC Telecommunication Services Sdn. Xtend Services Sdn Bhd Pelesen Pemberi Perkhidmatan Rangkaian. 5. Sapura Research Sdn. V Telecoms Bhd VDSL Network Sdn. Stars Associated Sdn Bhd 20. Wellcom Communications (M) Sdn. Bhd. MyKRIS Asia Sdn. Bhd. Yiked Bina Sdn Bhd Y-Max Networks Sdn. 55. 3. Bhd. 10. Setia Haruman Sdn. Bhd. 86. 62. Asia Media Sdn. Universiti Telekom Sdn Bhd 24. 70. 64. Bhd. Perlis Comm Sdn Bhd Pernec Paypoint Sdn. 4. Redtone-CNX Broadband Sdn. YTL Communications Sdn Bhd Pelesen Pemberi Kemudahan Rangkaian. Bhd. Bhd. 7. Scopetel Sdn. Protecs A&A CMS Sdn Bhd 15. 3.53. Bhd. Asiaspace Digital Network Sdn Bhd Asiaspace Sdn Bhd Asiaspace Wimax Sdn. Bhd. Bhd. Netstar Advanced Systems Sdn Bhd 12. 91. Bhd. Bhd. Perak Integrated Network Services Sdn Bhd. 81. 93. Bhd. 87. Bhd. 79. Bhd U Mobile Sdn. 82. Bhd Sarawak Information Systems Sdn. Bhd. Bhd. 9. 61. Rangkaian Minang (NS) Sdn. 90. 73. Segi Maju Sdn Bhd 17. 80. 92. Sector Solutions Sdn Bhd Segi Maju Consortium Sdn. Smart Digital Communications Bhd. 6. Touch Mindscape Sdn. Widenet Distributor Sdn Bhd 27. Bhd. NasionCom Sdn. Bhd. Bhd. AtlasONE Sdn. STR Communications Sdn Bhd 21. Star Crest Media Sdn Bhd Stealth Solutions Sdn. 75. Bhd. USJ One Avenue 25. Bhd. Bhd. Schlumberger Wellog (M) Sdn Bhd 16. individu Network Service Provider (NSP) Individual Licensee 1. 66. Widenet Services Sdn Bhd 28. 8. Mal-Tel Communications Sdn Bhd 11. Realm Energy Sdn Bhd REDtone Marketing Sdn. 4. 63. 69. 74. Packet One Networks (Malaysia) Sdn. 56. Wi-Net Technology Sdn.

28. 42. Magxo Sdn. Sapura Research Sdn. 44. U Mobile Sdn. Celcom Transmission (M) Sdn Bhd Centennial Gateway Sdn. 31. Bhd. Sarawak Information Systems Sdn. 73. 16. Bhd. 56. Scopetel Sdn. 59. 85. Pernec Paypoint Sdn Bhd. Bhd. Kedah ICT Holdings Sdn. Tg Agas Technology Sdn Bhd TIME Sat Sdn. 65. 81. 75. Bhd. Media Digital Distribution Sdn Bhd Mobikom Sdn Bhd MyKRIS Asia Sdn. Bhd. Bhd. 94. Bhd.com Sdn. U Television Sdn. 64. 67. Realm Energy Sdn Bhd Redtone Marketing Sdn. Bhd. Bhd. Maxis Broadband Sdn Bhd Maxis Broadband Sdn Bhd Maxis International Sdn Bhd Maxis International Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn. 41. DiGi Telecommunications Sdn Bhd DTRS Consortium Sdn. Bhd. Bhd. KKIPC Sdn. Bhd. I-R&D Sdn Bhd ITG Communications Sdn. Bhd Pacnet Global (Malaysia) Sdn. 97. Touch Mindscape Sdn. 24. 26. 53. 91. Bhd. Telekom Malaysia Bhd Teliti Computers Sdn Bhd Telshine Sdn. Cordoda Corporation Sdn. Packet One Networks (Malaysia) Sdn. 43. Bhd. 37. Bhd. Bhd. BHD. 90. Redtone-CNX Broadband Sdn. Bhd. 74. 78. Bhd. 48. Bhd. Bhd. 62. Star Crest Media Sdn Bhd Technology Park Malaysia Corporation Sdn. Celcom Axiata Berhad Celcom Mobile Sdn. 14. 39. 101. TM Net Sdn. 36. 29. Bhd. V Telecoms Bhd VADS Sdn. 46. Bhd.11. Maxis Mobile Services Sdn Bhd Maxis Mobile Services Sdn Bhd Measat Broadcast Network Systems Sdn Bhd 57. 72. 92. 18. Smart Digital Communications Bhd. 23. 70. Bhd. Bhd. 88. Wellcom Communications (M) Sdn. 93. XOX Com Sdn. Bhd. eB Technologies (M) Sdn. 35. 96. Bhd. Sacofa Sdn. Bhd. VDSL Network Sdn. Bhd. Bhd. 71. 69. Malaysia Airports (Sepang) Sdn. Bhd. 60. 45. MEASAT Satellite Systems Sdn Bhd. 77. Bhd. Next Wave Communications Sdn Bhd NTT MSC Sdn. Bhd. 98. 68. 40. Danawa Resources Sdn. 66. 58. Bhd. GTC Global Sdn Bhd HeiTech Padu Berhad Hidaka Construction (M) Sdn Bhd IP Mobility Sdn. 49. 38. Bhd. Bhd. Baycom Sdn. 13. Bhd. 80. Clear-Comm Sdn. 82. Sector Solutions Sdn Bhd Segi Maju Consortium Sdn. 50. Bhd. 55. 100. Optical Communication Engineering Sdn. 79. Bhd. Bhd. Celcom Timur (Sabah) Sdn. 83. Jalur Lebar Nasional Sdn Bhd Jaring Communications Sdn. Bhd. 52. Bhd. Bhd. Bhd. 34. 25. Reach Bandwidth Services Malaysia Sdn. 33. Electcoms Wireless Sdn. Bhd. Bhd. Bhd. 27. Bhd. 51. 99. Global Transit Communications Sdn. Y-Max Networks Sdn. GITN Sdn. Macro Lynx Sdn. Extiva Communications Sdn Bhd Extreme Broadband Sdn Bhd Fiberail Sdn Bhd Fibrecomm Network (M) Sdn. Bhd Tune Talk Sdn. 89. NasionCom Sdn. Bhd. 61. 22. Equant Services Malaysia Sdn. 47. 15. YTL Communications Sdn Bhd Communications & Multimedia • Selected Facts & Figures Q1 2010 61 . 87. Wi-Net Technology Sdn. 19. Free Net Business Solutions Sdn Bhd Fristor. 54. Bhd. Bhd. Bhd. Numix Engineering Sdn Bhd OBNET SDN. 21. TT dotCom Sdn. 20. 76. 63. 30. 12. 32. Bhd. 84. iZZinet Sdn. 95. 17. 86.

18. Bhd. 30. 15. Bhd. 30. 10. 16. 39. Bhd. 44. 3. 40. Asian Contact Centres Sdn Bhd Aspati Sdn. Bhd. 52. 20. Bhd. Airtime Management & Programming Sdn. Bhd. 15. AIMS Data Centre 2 Sdn. Bhd. AU Networks Sdn. 41. Bhd. 13. Bhd. Asia Media Sdn. 10. 25. 14. 48. Bhd. 45. Bhd. 28. Bhd. 42. Bhd. 29. Capable Titan Sdn. 6. 5. Borneo Zenit Sdn Bhd Brilliant Communications Sdn. 47. 18. 27. 23. 22. Bhd. 20. 2. Bestlelong. Alpha Star Multimedia Sdn Bhd Alt Media Sdn. 37. 51. 38. 13. 34. Bhd. Bhd. Bhd. Baraka Telecom Sdn Bhd Basic Depth Sdn. Bell Network Sdn Bhd Best Debut Sdn. Bimbit. Bhd. 33. Bhd. 12. 23. 21. 7. 28. 7. Antechnic Systems Sdn. 6.com Sdn. 26. AIMS Data Centre Sdn. 8. 26. 9. Achi Jaya Communications Sdn Bhd Achi Jaya Communications Sdn Bhd Air Asia Berhad Boeing Aerospace (M) Sdn Bhd Broadway Digital Media Sdn Bhd Comintel Sdn Bhd Communications & Satellite Services Sdn Bhd Electcoms Bhd Extreme Broadband Sdn Bhd Hasyon Teknik Sdn Bhd LNV Solutions Sdn Bhd Mal-Tel Communications Sdn Bhd Netstar Advanced Systems Sdn Bhd Orbcomm Satellite Malaysia Sdn Bhd PersiaSYS Sdn Bhd Protecs A&A CMS Sdn Bhd Schlumberger Wellog (M) Sdn Bhd Segi Maju Sdn Bhd Serting Com Sdn Bhd Societe Internationale Telecommunication Aeronautiques (SITA) Stars Associated Sdn Bhd STR Communications Sdn Bhd Syarikat Mengurus Air Banjir & Terowong Sdn Bhd (SMART) System Alliance Technology Sdn Bhd Universiti Telekom Sdn Bhd USJ One Avenue Vast Meridian Sdn Bhd Widenet Distributor Sdn Bhd Widenet Services Sdn Bhd Xtend Services Sdn Bhd 8. Bhd. Bhd. 46. 43. Achi Jaya Communications Sdn. Bhd. 24. Bhd. Celcom Timur (Sabah) Sdn Bhd Cellab (M) Sdn Bhd Pelesen Pemberi Perkhidmatan Aplikasi. Ace Serve Anaconda Sdn. 3B Vision International Sdn. Baycom Sdn. Bhd. 9. 3. Bhd. Boeing Aerospace (Malaysia) Sdn. Call Sdn. 11. 17. Bhd. Arthatek Resources Corporation Sdn. 22. 25. 49. Axis Technologies Solutions (M) Sdn. 31. 24. Allycom Sdn. 19. 11. ARL Homecomm Sdn Bhd Array Technology Sdn. Beta Technology Sdn. 2. 19. Azea Communications Sdn. Bhd. 36. 50.D. Ace Touchtone Sdn. Kelas Network Service Provider (NSP) Class Licensee 1. Ahead Mobile Sdn.com Sdn. Bhd. Avo Technology Sdn. 62 Communications & Multimedia • Selected Facts & Figures Q1 2010 . 17. 4. Kelas Applications Service Provider (ASP) Class Licensee 1. Callplus Telecommunications Sdn. Bhd. 16. Airasia Berhad Airocom Technology Sdn. Aliya Technologies Sdn. 35. Astronautic Technology (M) Sdn Bhd AT & T Worldwide Network Services (Malaysia) Sdn Bhd. Airzed Services Sdn Bhd. Bhd. Bhd. Bhd. Broadband Service Integrators Sdn Bhd BT Systems (Malaysia) Sdn. B. Bhd. 27. Celcom Technology (M) Sdn.Pelesen Pemberi Perkhidmatan Rangkaian. 4. 29. Bhd. 21. 12. Bhd. 32. 5. CCI Central Sdn Bhd Celcom (Malaysia) Berhad Celcom Mobile Sdn. 14. Bhd. ACN System Solutions Sdn Bhd Advance Able Network Sdn.

142. 105. Global Forway Sdn. Everest Web Sdn. 70. 55. 103. Bhd. 67. Bhd. Bhd. 62. Digital Five Sdn Bhd Directhere Sdn. Everworks Solutions (M) Sdn. Community Shapers Sdn.com Sdn. Bhd. Cool Mobile Sdn. 77. Centurise Tech Sdn. DACS Network Solutions Sdn Bhd Danawa Resources Sdn. 119. Bhd. 126. 79. Bhd. Commzgate Sdn. 140. 108. 54. 86. 75. Bhd. 63. Gerakan Padu Sdn. 123. Dream Chorus Sdn. 133. 122. Compurex Corporation (M) Sdn Bhd Compute Galaxy Sdn Bhd Confident Communications Sdn. Bhd. Bhd. Electcoms Sdn. Bhd. 71. 69. 102. GC Good Will Food Industries Sdn Bhd Genesis Voiz Systems Sdn. Bhd. Bhd. 68. Bhd. 73. Global Maxlink Sdn Bhd Communications & Multimedia • Selected Facts & Figures Q1 2010 63 . Bhd. 128. Bhd. 107. Forte Tech Solutions Sdn. Bhd. Bhd. 72. First Click Sdn. 57. 64. Bhd. 56. Bhd. 116. 60. Bhd. 94. Everest Mobile Sdn. Corporate Telecoms Sdn Bhd Crazy2U Dotcom Sdn. E-Room Sdn. 97. 65. 66. DAAC Sdn. Bhd. 104. Bhd. Foundermall Solutions Sdn Bhd Free Net Business Solutions Sdn Bhd Frenclub Mobile Sdn. Excel United Integration Sdn Bhd Exticom Sdn. 139. 114. 136. Gen-X Technology Sdn. 91. 134. 83. Deshi Digital Sdn. 93. EDP Network Sdn Bhd E-Jaaring . Click Online Sdn Bhd Clicque Technology Sdn. Bhd. Bhd. E-Room Sdn. Bhd. 106. Consensus Network Sdn.com (M) Sdn Bhd Ektech Consulting Sdn Bhd Elanet Sdn. 90. 87. 109. Gigafone (M) Sdn Bhd GITN Sdn. Bhd. Century Convergence Sdn Bhd Chatgate Communications Sdn. Bhd.53. Bhd. 98. Bhd. 137. Bhd. Bhd. Bhd. 81. Bhd. Frizzhub VOB Sdn. Bhd. 101. Bhd. Equant Services Malaysia Sdn. 99. Comintel Sdn. FSBM Net Media Sdn Bhd Ftone Sdn. 121. 95. EZNET Sdn. Fixed Mobile Sdn Bhd FM Mobility Sdn Bhd Focus Spirit Sdn. Gateway Option Sdn. 100. 129. 85. Bhd. DVM Intellisource Sdn. Extreme Broadband Sdn. 132. Bhd. DiGi Telecommunications Sdn. 135. 74. Ezymobile International Sdn. Bhd. Bhd. Centennial Gateway Sdn. 131. Bhd. Bhd. Bhd. Esky Multimedia Sdn Bhd ETA Network Systems Sdn. 112. 98. Etnet. 92. Bhd. 111. 117. 115. 127. Dewarisan Holdings Sdn Bhd Didadee Sdn. Bhd. 118. Focus Telecom Sdn Bhd Forest Interactive Sdn. Bhd. Bhd. F1 Communications Sdn Bhd Fibrecomm Network (M) Sdn. Bhd. Euro Telecom (M) Sdn Bhd Eutama Sdn. 76. 120. 80. 138. 88. Bhd. Genting Malaysia Berhad Genusis Consultancy Sdn. 59. Bhd. Bhd D-Xpert Solutions Sdn Bhd eB Technologies (M) Sdn Bhd Edgecomms Sdn. 61. 96. Bhd. Bhd. 58. Ericsson (Malaysia) Sdn. Dubaitech Marketing Sdn. Function Ramslink Sdn. 89. Gajah Technology (M) Sdn Bhd Gang Mobile Sdn. Bhd. Dapat Vista (M) Sdn Bhd Datacraft Advanced Network Servcies Sdn Bhd Dencomm Sales & Services Sdn. Bhd. 125. Foundermall Dot Com Sdn. CSC Malaysia Sdn Bhd CTAPPS Technology Sdn. Bhd. Bhd. 143. Excel Commerce Solutions Sdn. Bhd. 124. 113. 84. Bhd. Chuntake Technology Sdn Bhd Clear-Comm Sdn. 82. 110. 130. Bhd. 78. 141. Bhd. Extiva Communications Sdn.

Bhd. Maribumi Sdn. Kurnia Insurans (Malaysia) Berhad Lavish Team Sdn. 215. 198. Bhd. Bhd. 208. Jalur Lebar Nasional Sdn Bhd Jaring Communications Sdn. 195. Bhd. IGMobile Holdings Sdn. Bhd Infolient Sdn. Bhd. 223. 200. 167. 218. 210. 186.my Sdn. 213. 191. 155. 154. Global Tone Sdn Bhd Global Transit Communications Sdn. 169. 205. Iteach (MSC) Sdn Bhd ITG Technologies Sdn Bhd ITG Telecommunications Sdn. 219. Bhd. 174. 233. 204. 178. Bhd. 220. Bhd. 161. 230. Bhd. Bhd. 165. Mblox Sdn Bhd Mboard Media Sdn. Menang Anika Sdn Bhd Merchantrade Asia Sdn. Bhd. 152. 145. Globe Telecommunication Sdn Bhd Golden Digit Resources Sdn. 160. 227. 234. 172. Bhd. Bhd. 187. Bhd. 180. I-Way Network Sdn. Bhd. Bhd. 209. Intelligent Essence Sdn. Bhd KB Reload Sdn Bhd KDDI MalaysiaSdn. Bhd.com. Bhd. Level 1 Communications (M) Sdn. Ikogo Sdn. Infofame Sdn. Bhd. GTC Global Sdn. 216. Mediacliq Sdn. ITX Marketing Sdn. Bhd. IPC Information Systems (Malaysia) Sdn Bhd IPSAT Sdn. Global Surf Sdn. 175. MCOM Messaging Sdn. 214. Bhd. 203. Iereka Solutions iGlow. 153. 163. 181. 168. 199. 183. Mediaconcise Sdn. Bhd. Bhd. Mexcomm Sdn. 147. 177. Maxis Mobile Services Sdn Bhd MBf Holdings Sdn. Bhd. 173. Jobmobile Service Centre (M) Sdn. 157. LNV Solutions (M) Sdn. 159. Bhd. iVoix Global Sdn. MCOM Media Technology Sdn. Bhd. Inobel Sdn. 179. Bhd. Bhd. 182. Bhd. HAHD Communications Sdn Bhd Hasyon Teknik Sdn. Bhd. 232. 176. 212. HeiTech Padu Berhad Hidaka Construction (M) Sdn Bhd Hing Lee Technology Hitz Mobile Sdn. Measat Broadcast Network Systems Sdn. 166. 170. MAL-TEL Communications Sdn. Mediaring Sdn. 194. Micro Ocean Technologies Sdn Bhd 64 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Inter Continental Enterprise Inter Voip Telecom Sdn Bhd Inter-Touch (Malaysia) Sdn. Inventive Computing Sdn. 162.144. Bhd. Bhd. Bhd. 201. 229. 164. Bhd. 217. 202. Bhd. IPTEL Sdn. Magic Telecom Sdn Bhd Maju Nusa Sdn Bhd Malaysian Allied Mobile Sdn. Bhd. 221. Matrix Tech Management Sdn. Bhd. Bhd. Meridian Surveys (M) Sdn. 156. 226. 188. 151. 190. Bhd. 192. 146. Bhd.com Sdn Bhd Iridea (M) Sdn. Macro Mobile Services Sdn Bhd Macrobuzz Interactive Sdn. Iwire Technology Sdn Bhd J & C Pacific Sdn. 171. IBM Malaysia Sdn. Bhd. Bhd. MDOT Marketing Sdn. 234. IdotTV Sdn. iTwix Sdn. Bhd. Bhd. Maxis Mobile Sdn. 211. 206. Bhd. Ionnex Sdn. Iktisad Baru Sdn. 150. JNI System Sdn. iSentric Sdn. Bhd. 196. 231. Bhd. Bhd. Bhd. 197. Kotaemas Edaran Sdn. Matrix Internet & Wireless Sdn. KIGB Dot Com KKIPC Sdn. Bhd. Bhd. Bhd. Bhd. 207. Logitel Sdn Bhd Lotus West Sdn Bhd M3 Technologies (Asia) Berhad Macro Kiosk Berhad Macro Lynx Sdn. 149. 185. 189. 225. 193. 222. Bhd. Irmatel Communications Sdn Bhd Isentric Media Sdn. Bhd. iRepublics. Bhd. 148. Bhd. Bhd. IP Innovation Sdn. 158. Maxis Broadband Sdn. 228. 184. Bhd.

Bhd. Bhd. M-Mode Mobile Sdn. Sacofa Sdn. Bhd. 280. M-Village Solutions Sdn. Bhd. 308. 65 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Bhd. Bhd. Bhd. Bhd. 290. Pacific Tone Communications Sdn. 293. 268. 278. 271. Bhd. Pan Malaysian Pools Sdn. Bhd. 243. 277. 272. Mobile Touchetek Sdn. Bhd. 286. 246. Protecs A&A CMS Sdn. 281. Bhd. 262. 276. Nisajaya Communication Sdn Bhd Nplay Sdn. Nestwinner Holding Sdn Bhd Netstar Advanced Systems Sdn. 261. Bhd. My Penang Fon Sdn Bhd Myit Technology Sdn. Otelo Telecommunications Sdn. RealRewards Marketing Sdn Bhd Reapfield Technology Sdn. Mobile e-Transaction Sdn Bhd Mobile Money International Sdn. Bhd. Bhd. My IT Depot Enterprise My Lucky Mobile Sdn. Bhd. Bhd. Reliant Communication Sdn. 253. Bhd. 259. Bhd. 244. Nglobe Sdn. Bhd. Bhd. Bhd. Bhd. 265. 323. Sadiatec Sdn. Bhd. Redtone Mytel Sdn. 295. Nukilan Mahir Sdn. Bhd. 274. ORBCOMM Satellite Malaysia Sdn. 322. Mobile Entertainment (M) Sdn. 252. Bhd. Redtone-CNX Broadband Sdn. 269. 255. Bhd. MTE Utara Sdn Bhd MTN Solution Sdn Bhd Mura Communications Sdn Bhd Murasu Communications (Malaysia) Sdn. 314. Rhyzrin Sdn. 285. Bhd. 251. 312. Bhd. 317. 305. 284. Bhd. 267. Packet One Networks (Malaysia) Sdn. 264. Nextnation Network Sdn. Moblife. Mobile Multimedia Sdn. P1. 320. 263. 236. 258. NTT MSC Sdn. Rafais (M) Sdn. Modern Solution Sdn. Planetunes Mobiles Sdn. 301. Planworth Communications (M) Sdn. Bhd. N2N Connect Berhad xxxx Nassion Systems (M) Sdn. 296. Bhd. 238. Bhd. Redtone Telecommunications Sdn. 283. Bhd. 249. Bhd. Octazen Sdn Bhd One M Multi Media Optical Communication Engineering Sdn. Bhd. Bhd. Sapura Synergy (Malaysia) Sdn Bhd Savvis Malaysia Sdn Bhd Schlumberger Wellog (M) Sdn. Mikimoto Communications Sdn. Bhd. Bhd. 245. Next Telecommunications Sdn. Next Wave Communications Sdn. Quick Access Technology Sdn. Bhd. Bhd. 297. 313. 288. 294. 299. 298. 292. Redtone Marketing Sdn Bhd Redtone Mobile Services Sdn. 266. Bhd. 318. Pandone Technology Sdn Bhd Pavo Communications Sdn Bhd Paycomm Sdn. Bhd. 315. Bhd. Mutual Digital Sdn. Navitel Sdn. Bhd. Bhd. 273. 240.TV Sdn. Bhd. 242. 311. 324. Persiasys Sdn. 291. Bhd. Bhd. Bhd. 304. 254. M-Village Sdn. 310. Bhd. Bhd. Pure Access Sdn Bhd Puretech Northern Sdn Bhd Purple Gum Sdn. Pacnet Internet (Malaysia) Sdn.235. Bhd. Bhd. Bhd. Bhd. Nexus Solaris Sdn Bhd NGC Systems Sdn. Pegasus Premark Sdn Bhd Pernec Paypoint Sdn. 306. 241. 303. 256. Qasima Technology Sdn. 275. 282. 237. 289. Mypressto. Bhd. Mikro Oasis Sdn. 247. Reach Bandwidth Services Malaysia Sdn. Bhd. MNC Wireless Berhad Mobif Global Sdn. Radius-ED Sdn.Com Sdn. 300. Moore Nasser Infra Sdn. Bhd. 307. 309. Reliva Technology Sdn Bhd Rentak Setia Sdn. MRCB Technologies Sdn. PG Communications Sdn. 257. Bhd. 287. Pacnet Global (M) Sdn. 239. 321. 302. Mobility Gateway Sdn. Bhd. Bhd. Bhd. Bhd. 316. 260. 319. Motion Cards Malaysia Sdn Bhd Move Success Sdn. 270. Bhd. 279.Com Sdn. 250. 248.

339. Bhd. 376. 400. 350. Synergycentric Sdn Bhd Syntaxbd Sdn. Sellreenz Communications Sdn. Uncover Technology Sdn. 396. 380. Bhd. 329. 363.Com Sdn. 343. 362. Union Vector Alliance Sdn Bhd Universal Connections Integrator (M) Sdn Bhd USJ One Avenue Sdn. 398. 355. Vast Meridian Sdn. TPM IT Sdn. 361. Bhd. Bhd. Bhd. 403. 326. 357. 391. 404. Telshine Telecommunication Sdn. 346. 409. Threesixty Technologies Sdn. Bhd. 330. 349. Bhd. 335. Bhd. 356. Bhd. 352. 395. Bhd. Telcom Research (M) Sdn. Skydoor Skyline Theme Sdn. Bhd. 374. 351. Bhd. 337. 383. 347. Triprogram Solutions Sdn Bhd Trylah Sdn. 334. Bhd. Bhd. 364. Bhd. 372. U Link Global Sdn Bhd U Mobile Sdn. Sybase Software (M) Sdn. Bhd. 408. Sector Solutions Sdn Bhd Sedania Corporation Sdn. Bhd. Bhd. Two Tale Marketing Sdn. Bhd. Bhd. Telshine Sdn. 336. Stirk Lamont (MSC) Sdn Bhd STR Communication Sdn. TIME dotNet Berhad TIME Reach Sdn. 366. 382. Bhd. 387. 332. SN Mobile Digital Sdn. 333. 360.369. TT dotCom Sdn. Bhd. Two-P Technology (M) Sdn. 390. 402. 370. 399. Bhd. Bhd. 359. Bhd. 388. Bhd. 365. Techninier Sdn. Bhd. 410. Bhd. Telecom Venture Sdn Bhd Teleinfo Technology & Services Sdn Bhd Telekom Applied Business Sdn. Soak Technologies Sdn Bhd Societe Internationale Telecommunications Aeronautiques (SITA) Speedy Marvel Sdn Bhd Sphinx Fusion Sdn. 345. T-Melmax Sdn Bhd. 389. Web ASP Sdn. VMax Point (M) Sdn Bhd Voicestar Communications Sdn. 411. Bhd. Bhd. 373. Bhd. 331. 378. Teliti Computers Sdn. West Infinity (M) Sdn. Verizon Communications Malaysia Sdn Bhd Victory Vois Sdn Bhd Virtual Payment Sdn Bhd Vision Interactive Broadband Services Sdn Bhd. Bhd. Bhd. 367. 394. 340. Tri-Castle Express Sdn Bhd Trio Mobile Sdn. 377. Smartag Technologies Sdn. Tranglo Sdn. 338. Utem Solutions Sdn Bhd VADS Bhd. Syntomos Technologies Sdn Bhd System Alliance Technology Sdn Bhd Talk Eight Communications Sdn. 353. Bhd. 385. Symphonet Sdn. Bhd. 393. 344. 384. WI Network Sdn. Superb Trax Systems Sdn Bhd Supreme Landmobile & Wireless Corporation Sdn Bhd Suprima Holdings Sdn. (Changed name to Paycomm Network Sdn Bhd) Tisisit Corporation (M) Sdn Bhd TM Info-Media Sdn. Bhd. 407. Bhd. 386. Temasek Communication Sdn Bhd T-Force Technology Sdn. 341. Segi Maju Sdn. Shrad Computing Sdn Bhd Simer Solutions Sdn. 412. 348. 325. SMS Biz Sdn Bhd SMS91. Bhd. 375. STS Telecommunications (M) Sdn Bhd Sufi Integrated Resources Network Sdn Bhd Suitelab Technology Sdn. Setia Haruman Technology Sdn. Bhd. Bhd. Vyke Asia Sdn. 327. Bhd. Bhd. 406. Bhd. 379. Bhd Voiztech Communication Sdn Bhd Vox Emas Communications Sdn. Bhd. Bhd. Stars Associated Sdn. Sunway Digital Wave Sdn Bhd Super Call Sdn. Bhd. 381. 368. 354. Tune Talk Sdn. 401. Bhd. Wellcom Communications (M) Sdn. 371. Bhd. Serting Com Sdn. 342. Telekom Malaysia Berhad Teletouch Communications Sdn. Widelink Asia Sdn Bhd 66 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Bhd. 397. 358. Uberfusion Sdn. 328. 405. Bhd. 392.

427. Bhd. Bhd. Bhd. 31. 3. 9. Bhd. (HITz) & (Light & Easy) Metropolitan TV Sdn Bhd (Metro Vision) MOL Media Sdn. 20. 18. CH-9 Media Sdn Bhd (formerly known as Medanmas Sdn. Xpedite Systems Incorporated (Malaysia) Sdn. 421. 29. 30. 419. 12. 24. 13. 5. XOX Com Sdn. Bhd. 418. 21. Bhd. 6. Network Guidance Sdn Bhd (FINE Network) Onefm Radio Sdn Bhd (formerly known as Radio Wanita Berhad) Perfect Excellence Waves Sdn. Bhd. 423. 11. 6. Wonderful Telecommunications Sdn. Widenet Distributor Sdn. 12. Bhd. Husa Network Sdn. Bhd. Asia Media Sdn. 10. 28. 23. 22. Bhd. 414. 5. Bhd. Bhd. Yomobile Sdn. Bhd. 13. Bhd. 14. Asiaspace Digital Network Sdn Bhd BFM Media Sdn. Widenet Distributor Sdn. 18. 4. (Manis FM) Institut Kefahaman Islam Malaysia (Radio IKIM) ISY Holdings Sdn. 21. 27. 2. Zoom Mobile Solutions Sdn Bhd 19. 23. Bhd. 417. 2. 20. 429. 416. U-Television Sdn. Bhd. Bhd. World Marketplace Sdn Bhd Xintel Sdn. Xota Communications Sdn.413. XTC Solutions (M) Sdn. 33. 15. 428. 22. 11. 16. 10. Bhd. Kelas Content Applications Service Provider (CASP) Class Licensee 1. Bhd. 7. 3rd Dimension Sdn Bhd Asia Media Sdn Bhd Berjaya Georgetown Hotel (Penang) Sdn Bhd Berjaya Langkawi Beach Resort Sdn Bhd Bukit Jambul Hotel Development Sdn Bhd Copthrone Orchid Penang Sdn Bhd DigistarRauland MSC Sdn Bhd First World Hotels & Resorts Sdn Bhd Genting Golf Course Bhd Genting Malaysia Berhad Gloharta (M) Sdn Bhd Hyatt Regency Kuantan Resort Komtar Hotel Sdn Bhd Kuala Lumpur Convention Centre Sdn Bhd Langkawi Island Resort Sdn Bhd Lembaga Kemajuan Pertanian Perusahaan Negeri Pahang (LKPP) Mamlaka Langkawi Sdn Bhd Metroplex Holdings Sdn Bhd One World Hotel Sdn Bhd Pantai Dalit Beach Resort Sdn Bhd Papago Sdn Bhd President Hotel Sdn Bhd President Hotel Sdn Bhd Communications & Multimedia • Selected Facts & Figures Q1 2010 67 . Individu Content Applications Service Provider (CASP) Individual Licensee 1. 3. 14. Suara Johor Sdn Bhd (Best 104) Synchrosound Studios Sdn Bhd (HotFM) TM Net Sdn. 420.) DE Multimedia Sdn Bhd Greenline Communication Sdn Bhd Husa Network Sdn. Bhd. Bhd. 26. Perfect Excellence Waves Sdn. 15. 424. 7. Wi-Net Technology Sdn Bhd Wokbyte Sdn. 9. 17. 4. Natseven TV Sdn Bhd (NTV7) Pelesen Pemberi Perkhidmatan Aplikasi Kandungan. Bhd. Bhd. Bhd. 426. 17. 25. 16. Pelesen Pemberi Perkhidmatan Aplikasi Kandungan. 19. 415. 422. Zay Mobile Sdn Bhd Zeus3 Sdn. Kristal Harta Sdn Bhd (Cats Radio) Maestra Broadcast Sdn Bhd (MIX FM) & (ERA) Malaysia Airports (Sepang) Sdn Bhd (Radio KLIA) Measat Broadcast Network Systems Sdn Bhd Measat Radio Communications Sdn Bhd (MY). Xtend Services Sdn Bhd Yesnet Telecommunication Sdn. 8. 425. Pertubuhan Berita Nasional Malaysia (Bernama) Radio Lebuhraya Sdn Bhd (THR) Rimakmur Sdn Bhd Rimakmur Sdn Bhd Sistem Televisyen Malaysia Bhd (TV3) Soak Broadcasting Sdn Bhd STAR Rfm Sdn. 32. 8.

31. 25.24. 30. 29. 26. 28. Subang Hotel Development Sdn Bhd Sunway Hotel (Penang) Sdn Bhd Sunway Hotel (Seberang Jaya) Sdn Bhd Tanjong Aru Hotel Sdn Bhd THR Hotel (Johor) Sdn Bhd THR Hotel (Sarawak) Sdn Bhd THR Hotel (Sarawak) Sdn Bhd Widuri Pelangi Sdn Bhd 68 Communications & Multimedia • Selected Facts & Figures Q1 2010 . 27.

MCMC publishes the following publications : 1. bulletin separa tahunan bagi industri pos & kurier. Contact the MCMC for more details. Postal & Courier Services: Selected Facts & Figures (ISSN: 1823-9919) a half yearly bulletin of the postal & courier industry.Masri Hubungi Contact Sila hubungi Jabatan Statistik dan Sumber Ilmu sekiranya anda mempunyai pertanyaan yang berkaitan dengan statistik-statistik yang disiarkan di dalam buletin ini pada alamat berikut: Please contact the Statistics & Knowledge Resource Department if you have any queries regarding the statistics published in this bulletin through the following email address: statistics@skmm. Communications & Multimedia: Selected Facts & Figures (ISSN:1675-6223). a quarterly bulletin of the communications & multimedia industry. STATISTICAL BRIEF Statistical Brief.skmm. Contact MCMC for more details.my The MCMC website contains extracts of statistics pertaining to the communications & multimedia and postal & courier industry.gov. Jabatan Statistik & Sumber Ilmu The Statistics & Knowledge Resource Department PENGARAH DIRECTOR PERANGKAWAN STATISTICIAN Koay Hock Eng Azilawati Bt. Perkhidmatan Pos & Kurier: Fakta & Angka Terpilih (ISSN: 1823-9919).my Communications & Multimedia • Selected Facts & Figures Q1 2010 69 . adalah penerbitan bertujuan untuk menyebarkan penemuan-penemuan kajian yang dilaksanakan oleh SKMM. Statistik-statistik ini dikemaskinikan pada setiap setengah tahun. 2.gov. The MCMC website is at www. buletin suku tahunan bagi industri komunikasi & multimedia. Komunikasi & Multimedia: Fakta & Angka Terpilih (ISSN:1675-6223).skmm.UNTUK STATISTIK-STATISTIK LAIN PADA SETIAP SUKU TAHUN DAN SETIAP SETENGAH TAHUN FOR MORE STATISTICS UPDATED EVERY QUARTERLY AND HALF YEARLY LAMAN WEB WEBSITE Laman web SKMM mengandungi sedutan statistik-statistik yang berkaitan dengan industri komunikasi & multimedia dan pos & kurier. Sila hubungi SKMM untuk maklumat lanjut. Laman web SKMM adalah di www. 2. Sila hubungi SKMM untuk maklumat lanjut.my BULETIN STATISTIK SKMM menerbitkan penerbitan berikut : STATISTICAL BULLETIN 1.gov. This is updated half yearly. The Statistical Briefs disseminates findings of surveys conducted by MCMC.

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my .56987456523541355989 22223652365978546984123354413544134721454212111 52365464978875468785431326546413654413311335636 12153103245754600564224164641364365413656454806 56050652365645114609874652311332156365515154543 53553055340808997045623105487866665413879745056 3523565454879645213042434795421 5421316457978454612430424512 245134645727978523565210979 542316797874542436006424316 978454613124042154643420376 978546343424000203061645497 643451243461345297875426458 978754897851210012365423165 978754643121519108522436184 987987454213160975763424641 KOMUNIKASI & MULTIMEDIA KOMUNIKASI & MULTIMEDIA 656415445546485445456545464 FAKTA & ANGKA TERPILIH FAKTA & ANGKA TERPILIH 852852368741563244455556998 COMMUNICATIONS & MULTIMEDIA COMMUNICATIONS & MULTIMEDIA 578996554112300232656695989 SELECTED FACTS & FIGURES SELECTED FACTS & FIGURES 232451243764985697854213150 245124360978451298563264213 240124514043065247985460412 213452410215642720041421978 154679815643424010213458576 546797875764933124044361457 Suruhanjaya Komunikasi dan Multimedia Malaysia Suruhanjaya Komunikasi dan Multimedia Malaysia 245797876457949876431210243 Malaysian Communications and Multimedia Commission Malaysian Communications and Multimedia Commission 851202374569410223585110065 744568142366987451165064878 489741513548796878512323798 452135676874511354368700841 123548878541356698741135235 656968998974123132136116553 875456841531313653455469946 9784364546411145111541643113 034068745365844684845311364 741144454454541036569853235 321564877854568678414015345 456871036899110336524789541 KOMUNIKASI & MULTIMEDIA KOMUNIKASI & MULTIMEDIA 236558897474112510323545666 FAKTA & ANGKA TERPILIH FAKTA & ANGKA TERPILIH 875575266632012545692200365 COMMUNICATIONS & MULTIMEDIA COMMUNICATIONS & MULTIMEDIA 985632014578569236524102335 SELECTED FACTS & FIGURES SELECTED FACTS & FIGURES 41256398745621120366552233565 4125698736652155666887411232336666 4566321789852001445556663324566987745454650046540 012236547899874653231105487986445464544683142464579784572 21345465797978754643828589568652021344540431344676464576 14523698745520012232215454688605989234546878787456541333 656458785225223654112556633221145599878787854541415454554 21546372787979787772721012145401012434652879887574634343 Q1 2 0 1 0 Q2 2 0 1 0 Q3 2 0 1 0 Q4 2 0 1 0 Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission Off Persiaran Multimedia.skmm.13244854654545454 5465235895123214275 156562323. 63000 Cyberjaya Selangor Darul Ehsan Tel : +60 3 86 88 80 00 Facsimilie : +60 3 86 88 10 06 Aduan SKMM : 1 800 888 030 Website : www.gov.20023232323 32154873521334358577754 Suruhanjaya Komunikasi dan Multimedia Malaysia Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission 877752542331423345878991211 Malaysian Communications and Multimedia Commission 441422335654634216695653142343 11213656541121154532135254138974135 332123654876796313541235648695241353224433 32213231313113453136564113.

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