13 546 15656 32154873 Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission 87775254233 441422335654634

1121365654112115453 33212365487679631354123564 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 KOMUNIKASI & MULTIMEDIA 656415445546 FAKTA & ANGKA TERPILIH 852852368741 COMMUNICATIONS & MULTIMEDIA 578996554112 SELECTED FACTS & FIGURES 23245124376

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©MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION, (SKMM), 2010 The information or material in this publication is protected under copyright and, save where otherwise stated, may be reproduced for non-commercial use provided it is reproduced accurately and not used in a misleading context. Where any material is reproduced, the Malaysian Communications and Multimedia Commission, as the source of the material, must be identified and the copyright status acknowledged. The permission to reproduce does not extend to any information or material the copyright of which belongs to any other person, organization or third party. Authorization or permission to reproduce such information or material must be obtained from the copyright holders concerned. This work is based on sources believed to be reliable, but the Malaysian Communications and Multimedia Commission does not warrant the accuracy or completeness of any information for any purpose and cannot accept responsibility for any error or omission. Published by: Malaysian Communications and Multimedia Commission (MCMC) Off Persiaran Multimedia 63000 Cyberjaya, Selangor Darul Ehsan Tel: +60 3 86 88 80 00 Fax: +60 3 86 88 10 06 Aduan SKMM: 1-800-888-030 http: //www.skmm.gov.my

13 5465 15656 32154873 87775254233 441422335654634 1121365654112115453 332123654876796313541235648 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 KOMUNIKASI & MULTIMEDIA 656415445546 FAKTA & ANGKA TERPILIH 852852368741 COMMUNICATIONS & MULTIMEDIA 578996554112 SELECTED FACTS & FIGURES 232451243764

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Matlamat Dasar Kebangsaan bagi Industri Komunikasi dan Multimedia National Policy Objectives for the Communications & Multimedia Industry
Menjadikan Malaysia sebagai pusat dan tumpuan utama dunia bagi perkhidmatan komunikasi dan perkhidmatan maklumat dan kandungan multimedia To establish Malaysia as a major global centre and hub for communications and multimedia information and content services Menggalakkan pewujudan masyarakat madani yang dalamnya perkhidmatan berdasarkan maklumat akan menyediakan asas bagi peningkatan yang berterusan kepada mutu kerja dan hidup To promote a civil society where information based services will provide the basis of continuing enhancements to quality of work and life Mencambahkan dan memupuk sumber maklumat dan perlambangan budaya tempatan yang membantu mengetengahkan identiti kebangsaan dan kepelbagaian dunia To grow and nurture local information resources and cultural representation that facilitates the national identity and global diversity Mengawal selia bagi faedah jangka panjang pengguna akhir To regulate for the long-term benefit of the end user Menggalakkan tahap keyakinan pengguna yang tinggi dalam penyampaian perkhidmatan daripada industri itu To promote a high level of consumer confidence in service delivery from the industry Memastikan penyediaan perkhidmatan sama rata yang mampu dibayar melalui infrastruktur kebangsaan yang sentiasa ada To ensure an equitable provision of affordable services over ubiquitous national infrastructure Mewujudkan suasana aplikasi yang giat bagi pengguna akhir To create a robust applications environment for end users Memudahkan pengagihan secara berkesan sumber seperti tenaga buruh mahir, modal, pengetahuan dan aset kebangsaan To facilitate the efficient allocation of resources such as skilled labour, capital, knowledge and national assets Menggalakkan pembinaan keupayaan dan kecekapan dalam industri percantuman Malaysia To promote the development of capabilities and skills within Malaysia’s convergence industries; Menjamin keselamatan maklumat dan kebolehpercayaan dan keutuhan rangkaian To ensure information security and network reliability and integrity

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Communications & Multimedia • Selected Facts & Figures Q1 2010

Petunjuk-petunjuk asas Malaysia Malaysia basic indicators Kadar penembusan sepintas lalu Penetration rates at a glance 1 2 KOMUNIKASI DAN MULTIMEDIA COMMUNICATIONS AND MULTIMEDIA JALUR LEBAR DAN INTERNET BROADBAND AND THE INTERNET 3.Isi Kandungan Contents 10 Matlamat Dasar Kebangsaan bagi Industri Komunikasi dan Multimedia 10 National Policy Objectives for the Communications and Multimedia Industry Nota Notes Simbol dan singkatan Symbols and abbreviations ii vii viii PETUNJUK-PETUNJUK ASAS BASIC INDICATORS 1. 8. 9. 2. 5. 4. 6. Bilangan langganan jalur lebar dan kadar penembusan Number of broadband subscriptions and penetration rate Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state Capaian Komuniti Community access Bilangan lokasi ‘Hotspot’ mengikut negeri Number of Hotspot locations by state Bilangan langganan ‘Hotspot’ Number of Hotspot subscriptions Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender Penggunaan Internet di rumah mengikut kategori umur Household use of the Internet by age categories 7 8 9 11 11 12 13 14 Communications & Multimedia • Selected Facts & Figures Q1 2010 iii . 7. 10.

25. 26. 23. Penggunaan Internet di rumah mengikut bilangan jam penggunaan seminggu Household use of the Internet by number of hours of use per week Penggunaan Internet di rumah mengikut kegunaan utama Household use of the Internet by main use Peratus isi rumah yang mempunyai kemudahan komputer peribadi mengikut negeri Percentage of households with access to personal computers by state Indeks kepuasan pengguna akses Internet Internet access consumer satisfaction index Jalur lebar per 100 penduduk bagi negara-negara ASEAN Broadband per 100 inhabitants for ASEAN countries Jalur lebar per 100 penduduk bagi 10 rakan perdagangan terbesar. 12. 24. Malaysia 15 16 17 18 19 20 TELEFON SELULAR CELLULAR TELEPHONES 17. Malaysia Broadband per 100 inhabitants for 10 biggest trading partners. 19. Malaysia 21 22 24 25 26 27 28 29 30 31 iv Communications & Multimedia • Selected Facts & Figures Q1 2010 .Isi Kandungan Contents 11. 20. 13. 21. Bilangan langganan telefon selular dan kadar penembusan Number of cellular telephone subscriptions and penetration rate Kadar penembusan telefon selular per 100 penduduk mengikut negeri Cellular telephone penetration rate per 100 inhabitants by state Bilangan langganan 3G Number of 3G subscriptions Kemudahalihan nombor Number portability Peratus pengguna telefon selular mengikut kawasan bandar dan luar bandar Percentage of cellular telephone users by urban and rural areas Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender Perkhidmatan pesanan pendek Short message services (SMS) Indeks kepuasan pengguna telefon selular Cellular telephone consumer satisfaction index Telefon selular per 100 penduduk negara-negara ASEAN Cellular telephone per 100 inhabitants ASEAN countries Telefon selular per 100 penduduk bagi 10 rakan perdagangan terbesar. Malaysia Cellular telephone per 100 inhabitants for 10 biggest trading partners. 15. 18. 16. 14. 22.

28. Malaysia Main telephone lines per 100 inhabitants for 10 biggest trading partners. 35. 34. 35 36 37 38 39 40 41 RADIO DAN TV RADIO AND TV 37. 33. Bilangan Talian Ibusawat Terus dan kadar penembusan Number of DEL Connections and penetration rate Kadar penembusan Talian Ibusawat Terus per 100 isi rumah mengikut negeri DEL penetration rate per 100 households by state Peratus langganan isi rumah Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage of DEL household subscriptions by urban and rural areas Rangkaian Talian Ibusawat Terus. kapasiti digunakan DEL network. capacity used Bilangan telefon awam Number of public payphones Bilangan telefon awam per 1000 penduduk mengikut negeri Number of public payphones per 1000 inhabitants by state Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas Indeks kepuasan pengguna Talian Ibusawat Terus DEL consumer satisfaction index Talian telefon utama per 100 penduduk bagi negara-negara ASEAN Main telephone lines per 100 inhabitants for ASEAN countries Talian telefon utama per 100 penduduk bagi 10 rakan perdagangan terbesar. 32.Isi Kandungan Contents TALIAN IBUSAWAT TERUS DAN TELEFON AWAM DEL AND PUBLIC PAYPHONES 27. 29. 38. 31. 36. 39. Peratus isi rumah yang mempunyai kemudahan peralatan Radio/Hi-fi mengikut negeri Percentage of households with access to Radio/Hi-fi by state Peratus isi rumah yang mempunyai kemudahan peralatan televisyen mengikut negeri Percentage of households with access to television by state Peratus isi rumah yang mempunyai kemudahan peralatan VCR/VCD/DVD mengikut negeri Percentage of households with access to VCR/VCD/DVD by state 42 43 44 Communications & Multimedia • Selected Facts & Figures Q1 2010 v . Malaysia 32 33 34 30.

41. 44. free to air TV Bilangan langganan TV berbayar Number of pay TV subscriptions Indeks kepuasan pengguna TV dan Radio TV and Radio consumer satisfaction index 45 46 47 TANDATANGAN DIGITAL DIGITAL SIGNATURE 43. TV bebas ke udara Number of broadcast minutes.Isi Kandungan Contents 40. Bilangan lesen Pihak Berkuasa Pemerakuan Number of Certification Authorities Bilangan sijil yang dikeluarkan mengikut jenis Number of certificates issued by type 51 52 KEDUDUKAN MALAYSIA DALAM INDEKS BERKAITAN ICT MALAYSIA RANKING FOR ICT RELATED INDICES 45. Bilangan minit penyiaran. 42. Kedudukan Malaysia dalam indeks berkaitan ICT Malaysia ranking for ICT related indices 55 LAMPIRAN APPENDIX Senarai pemegang lesen List of licensees 59 vi Communications & Multimedia • Selected Facts & Figures Q1 2010 .

Forecasts must be used with care. Ensure that the latest available forecasts are used as most forecasts made are autoregressive.Nota Sekiranya sesuatu jadual tidak diikuti oleh nota tentang sumber data. maka kadar penembusan seperti pada penghujung Jun hendaklah digunakan. Figures presented in tables are as at the end of the period. Data yang digrafkan. semua unjuran dibuat berdasarkan maklumat yang ada pada SKMM pada 10 May 2010. If the practices need to be synchronised to the demographic norm. Angka yang terkandung dalam sesuatu jadual merujuk kepada penghujung tempoh. that table carries data that emanated solely from the Malaysian Communications and Multimedia Commission (SKMM). Where a graph accompanies a table. all forecasts were made based on data available to SKMM at 10 May 2010. Angka-angka awalan dicondongkan. Nombor dan peratus bila dijumlahkan mungkin tidak sama dengan jumlah yang ditunjukkan atas sebab pembulatan. the graph data range is shaded. Sekiranya kedua-dua amalan ini hendak diselaraskan kepada norma demografi. Notes Where a table is not accompanied by a source acknowledgement. or more up to date predictor variables may now be available. Preliminary figures are italicized. Always note the date on which the forecasts were made and any reproduction of the forecasts should carry a similar cautionary note. Numbers and percentages may not add up because of rounding. Sebagai contoh. then the penetration rates as at end June of that year must be used. Angka-angka yang dipinda digariskan. Hence a penetration rate for a given year is calculated using the number of subscriptions and estimated population as at the end of the year. This is different from the Malaysian demographic practice of using the mid-year population as the population for that year. Pastikan tarikh unjuran dibuat dan catatkan tarikh itu dalam semua laporan yang memetik dari penerbitan ini. Revised figures are underscored. dilorekkan dalam jadualnya. kadar penembusan tahunan bagi sesuatu perkhidmatan dikira dengan menggunakan jumlah langganan dan anggaran jumlah penduduk pada penghujung tahun. Ini adalah berbeza daripada amalan demografi Malaysia di mana jumlah penduduk pertengahan tahun dianggap sebagai jumlah penduduk tahunan. Dalam isu ini. Angka-angka unjuran hendaklah digunakan dengan berhati-hati. In this issue. Pastikan unjuran terbaru digunakan kerana kebanyakan unjuran berdasarkan kaedah autoregresif ataupun variabel peramal yang lebih kemaskini telah diperolehi. maka seluruh data yang terkandung di dalamnya berpunca semata-mata daripada Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM). Communications & Multimedia • Selected Facts & Figures Q1 2010 vii .

Simbol dan singkatan Symbols and abbreviations … … Suku Qtr SKMM MCMC BNM BNM JPM DOS KPKK MICC ITU – – – – – – – – – – – – – Tidak diperolehi Not available Sukutahun Quarter Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission Bank Negara Malaysia Central Bank of Malaysia Jabatan Perangkaan Malaysia Department of Statistics. Malaysia Kementerian Penerangan Komunikasi dan Kebudayaan Ministry of Information Communication and Culture International Telecommunication Union viii Communications & Multimedia • Selected Facts & Figures Q1 2010 .

PENUNJUK ASAS 87775254233 Basic Indicators 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 546 15656 32154873 PENUNJUK .

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2 Consumer Price Index (CPI) 2 Nota 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Year 1 Qtr 25.769 474. refers to the average index for the period spanning 1st January to the end of that quarter.76 Population (million) 5.7 111.550 641. Penunjuk-penunjuk asas Malaysia Malaysia basic indicators Tahun Suku Penduduk (juta) Isi rumah (‘000) KDNK (RM) Harga semasa (bilion) 418.717 137.1 113.8 111.7 111.658 162.967 6.31 28.508 447.091 6.8 111.153 6. Communications & Multimedia • Selected Facts & Figures Q1 2010 1 .330 GDP (RM) Current prices (billion) Constant prices (billion) 1 Harga malar (bilion) 1 339.16 28.0 103.504 5.735 5.564 738.9 112.6 105.1.86 26.660 127.252 Households (‘000) Note Punca: Source: JPM.122 6.622 5.392 505. 2. Base year is 2005.91 27.258 134.310 121.414 426. Tahun asas adalah 2005.02 28.220 6. BNM Nota penjelasan: Explanatory notes: 1.759 185.850 5.45 28.677 156.353 528.61 28.1 100.46 28. BNM DOS.392 474.790 183.32 25. The CPI reported against a quarter.899 Indeks Harga Pengguna (IHP) 2 95.481 174.187 6.483 133. Base year is 2000.451 572. IHP bagi sesuatu suku tahun merujuk kepada indeks purata dari 1hb Januari hingga hujung suku tahun tersebut.38 26. Tahun asas adalah 2000.7 97.048 519.

0 52.8 44.2.0 43.1 72.9 44.9 1.3 Per 100 inhabitants 2 37.9 100.1 62.8 2.1 105.4 Per 100 households 11.4 107.2 Per 100 households Broadband 3 108.8 104.1 2 43.1 100.3 85.9 56.0 27.9 15.5 44.6 8.4 65.9 43.3 47.7 34.8 30.3 58.3 49.8 7.1 6.2 21.2 10.4 9.1 24.5 48.5 Per 100 penduduk 2 Jalur lebar Per 100 isi rumah 3 Telefon selular Per 100 penduduk 4 21.1 98.1 29.1 6.2 44.9 Per 100 inhabitants Cellular telephone 4 Year Note Qtr DEL 1 2 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Kadar penembusan sepintas lalu Penetration rates at a glance Tahun Suku Talian Ibusawat Terus Per 100 isi rumah Nota 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Unjuran Forecast 2010 1 1 66.2 10.8 4.8 36.7 44.2 31.5 74.

2.private household subscriptions and public WiFi subscriptions are not taken into account. Communications & Multimedia • Selected Facts & Figures Q1 2010 3 .Nota penjelasan: Explanatory notes: 1. The broadband penetration rate per 100 inhabitants is calculated by dividing the sum of household and non-household subscriptions by the number of inhabitants and multiplying by 100. The broadband penetration rate per 100 households is calculated by dividing the number of subscriptions used in private households by the number of private households and multiplying by 100. Penembusan yang melebihi 100% boleh berpunca daripada pelanggan yang melanggan melebihi daripada satu langganan. Public WiFi subscriptions are not taken into account. Kadar penembusan jalur lebar per 100 isi rumah dikirakan dengan membahagi bilangan langganan yang digunakan di isi rumah sendirian dengan jumlah isi rumah sendirian dan didarab dengan 100. 4. The DEL penetration rate per 100 households is calculated by dividing the number of private household subscriptions by the number of private households and multiplying by 100. 3. Langganan bukan isi rumah and langganan WiFi awam tidak diambilkira. The cellular telephone penetration rate refers to the total subscriptions divided by the total population and multiplied by 100. Non. Kadar penembusan telefon selular dikira sebagai jumlah langganan dibahagi jumlah penduduk dan didarabkan dengan 100. A penetration rate over 100% can occur because of multiple subscriptions. Kadar penembusan talian ibusawat terus per 100 isi rumah dikirakan dengan membahagi jumlah langganan isi rumah persendirian dengan jumlah isi rumah sendirian dan didarab dengan 100. Langganan WiFi awam tidak diambilkira. Kadar penembusan jalur lebar per 100 penduduk dikirakan dengan membahagi jumlah langganan isi rumah dan langganan bukan isi rumah dengan jumlah penduduk dan didarab dengan 100.

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5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 5465 15656 32154873 KOMUNIKASI DAN MULTIMEDIA 87775254233 Communications & Multimedia 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.

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9 1.122.0 106.5 SDSL Fixed 2 2.2 13.5 1.1 1.3 4.9 19.Households) 2006 2007 2008 2009 1 2 3 4 2010 Year 1 Qtr 107.0 152.2 1.9 28.1 8.7 58.0 10.8 6.5 1.502.2 269.2 138.7 927.4 386.2 432.8 1.620.6 210.05 6.4 2.4 1.9 1.7 5.7 1.4 21.8 19.6 7.971.6 Total (‘000) 1 735.9 114.159.7 10.9 8.8 639.2 1.5 19.6 Others 2.561.4 Others 115.2 Jumlah isi rumah Total number of households Kadar penembusan isi rumah Household penetration rate Wireless Communications & Multimedia • Selected Facts & Figures Q1 2010 7 .8 272.1 1.911.820.7 9.8 1.9 18.4 234.4 1.4 209.251.7 858.5 562.2 144.8 1.5 1.7 358.159.7 2.5 Bukan Isi Rumah (Non .9 2.2 Mobile 0.513.0 ADSL 3.3 2.002.2 1.9 8.1 1.3 6.2 648.7 20.7 70.7 4.922.5 96.4 1.6 409.0 13.7 335.1 1.4 10.2 11.5 7.0 491.160.5 8.4 1.1 400. Bilangan langganan jalur lebar dan kadar penembusan Number of broadband subscriptions and penetration rate Tahun Suku ADSL Tetap SDSL Lain-lain Tanpa wayar Mobile Lain-lain Jumlah ('000) Jumlah (Total) 2006 2007 2008 2009 1 2 3 4 2010 Jumlah penduduk Total population Kadar penembusan penduduk Population penetration rate Isi Rumah (Households) 2006 2007 2008 2009 1 2 3 4 2010 1 628.9 1.3 14.5 1.8 9.3 8.3 1.9 1.9 911.2 775.1 1.2 7.3 1.7 1.667.2 755.8 21.1 1321.9 34.3.5 1.0 199.382.5 631.5 7.8 501.1 168.4 1.0 1.3 183.3 1.421.8 6.2 469.4 28.362.253.0 20.6 1.0 8.8 38.285.9 194.7 52.3 10.9 1.6 527.285.1 20.5 440.9 77.3 16.219.718.1 45.0 1.167.3 1.4 240.758.4 19.281.3 202.098.7 158.6 9.2 228.8 2.6 7.0 17.0 659.8 148.462.6 762.

lis or nu an ur ak ba e bila Paha Pinan Pera Perelang ngga K Sa araw Lump Labu ela M K em e S er S S lau la W.4 17.3 98.5 11.4 15.2 10.5 10.3 24.7 9.1 17.6 28.9 17.7 31.0 11.2 38.0 33.1 16.4.5 24.7 13.4 10.3 20.4 19.2 98.7 13.8 46.9 32.6 64.6 4.9 28.6 14.1 2 2009 3 26.7 18.0 18.7 14.3 17.1 17.9 32.2 10.2 21.5 8. Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state Negeri 2007 2008 19.4 17.9 36.6 27.4 22.3 13.P.8 24.0 18.0 34.4 17.0 24.2 2009 3 4 29.1 6.8 20.9 29.7 26.2 29.2 80.9 19.3 52.3 88.6 9.7 4 2010 1 31.4 19.4 38. P.1 16.2 46.2 29.1 6.8 40.1 22.3 7.2 21.4 25.3 20.1 27.2 15.2 7.5 13.7 16.5 11.0 Jo r h n g ng ho edah ntan laka k.1 21.4 14.7 40.7 30.0 18. T eri ua Pu eg .2 24.0 21.P. 8 Communications & Multimedia • Selected Facts & Figures Q1 2010 .2 10.6 6. Labuan Malaysia State 13.K N P W.2 2007 Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state Q1/2010 90 80 70 60 50 40 30 20 10 0 31.9 19.9 15.8 14.1 6.6 11.6 26.5 2010 1 Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.0 20.0 21.1 25.6 15.5 42.0 72.1 16.1 14.5 52.5 31.9 12.1 2008 1 22.6 15.7 13.7 13.5 19.4 43.6 24.0 9.2 13.0 26.9 46.0 15.0 1 2 24. Kuala Lumpur W.4 49.4 11.6 11.0 31.9 33.6 54.

KPKK Source: SKMM. Capaian Komuniti Community Access Negeri Pusat Jalur Lebar Komuniti (PJK) Perpustakaan Jalur Lebar (PJL) Program Pusat Internet Desa Pembangunan (PID) Komunikasi Rakyat (PPKR) 6 2 4 2 1 3 3 2 4 10 12 8 21 11 10 1 26 55 1 5 1 6 2 3 4 Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.P. Kula Lumpur W.P. Labuan Total 15 16 12 10 5 15 7 21 15 5 8 6 128 110 58 Community Communications Development Program (CCDP) 42 Rural Internet Centres (RIC) Community Community Broadband Broadband Library Centre (CBC) (CBL) Punca: SKMM.5. MICC Communications & Multimedia • Selected Facts & Figures Q1 2010 9 .

Nota penjelasan: Explanatory notes: Projek Perpustakaan Jalur Lebar dan Pusat Jalur Lebar Komuniti bertujuan untuk menyediakan kemudahan capaian Internet jalur lebar kepada komuniti di kawasan-kawasan luar bandar di seluruh negara. Program ini dikendalikan oleh Kementerian Penerangan Komunikasi dan Kebudayaan. The focus of these projects is to offer broadband access and use of ICT equipment to the rural community that has been excluded from developments in communications and multimedia access. The Community Communications Development Program (CCDP) was initiated and funded by the MCMC. Pusat Internet Desa merupakan aspek fizikal untuk Program Internet Desa. Secara fokusnya projek-projek ini adalah untuk membantu di dalam memberi kemudahan Internet jalur lebar dan peralatan ICT kepada komuniti yang terpinggir dari pembangunan digital di kawasan-kawasan luar bandar melalui akses komunikasi dan multimedia. Its objective is to increase community access to network services and facilities. This program is part of a larger program that involves the local community directly from all aspects such as maintenance and daily management. The Rural Internet Centre is the physical aspect of the Rural Internet Program. 10 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Program ini adalah sebahagian daripada program yang melibatkan secara terus masyarakat tempatan daripada semua aspek seperti penyelenggaraan dan pengurusan harian. The objective of the Community Broadband Centre (CBC) and Community Broadband Library (CBL) projects is to provide broadband Internet access to the community in rural areas. Objektifnya adalah untuk meningkatkan kawasan liputan dan perkhidmatan rangkaian dan perkhidmatan aplikasi. Program Pembangunan Komunikasi Rakyat (PPKR) ini dimulakan dan dibiayai oleh SKMM. This program is under the auspices of the Ministry of Information Communication and Culture.

3 Hotspot subscription (‘000) … 263.4 289. Putrajaya Jumlah (Total) State 79 36 30 20 24 58 88 44 0 319 43 37 75 352 9 13 1. Labuan W.3 355. P. Bilangan langganan ‘Hotspot’ dan projek jalur lebar WiFi Number of Hotspot and WiFi broadband project subscriptions Tahun Suku Langganan hotspot (‘000) 20.846 2009 172 102 75 107 143 187 163 173 7 844 62 91 146 570 11 17 2.6.P.9 WiFi broadband projects subscription (‘000) Langganan projek jalur lebar WiFi (‘000) 2005 2006 2007 2008 2009 2010 Year Nota penjelasan: Explanatory notes: Projek jalur lebar WiFi termasuk projek Wireless@KL. Bilangan lokasi ‘Hotspot’ mengikut negeri Number of Hotspot locations by state Negeri 2005 2006 2007 2008 2009 2010 1 Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W. WiFi@Perak.9 317.485 2007 104 64 47 41 40 93 121 186 2 574 41 37 90 494 8 11 1.953 2008 158 88 69 103 125 162 139 228 4 844 59 84 138 617 11 17 2.4 375. MyBroadband WiFi@Penang and DANAWA 11 Communications & Multimedia • Selected Facts & Figures Q1 2010 .227 2005 94 31 30 34 31 80 94 43 0 352 35 44 75 395 9 11 1.P.5 1 Qtr 378.870 2010 1 7. MyBroadband WiFi@Penang dan DANAWA WiFi broadband WiFi include Wireless@KL. WiFi@Perak.358 2006 81 56 37 41 36 88 120 111 2 356 39 42 79 376 10 11 1. Kuala Lumpur W.3 141.

2006 and 2008.0 2005 Bandar (Urban) 2006 Luar bandar (Rural) 2008 12.0 18. Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas (%) Tahun 2005 2006 2008 Year Bandar 88.0 40. Tables 8-12. 2006 dan 2008.8.0 0.0 Rural Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas 100. 12 Communications & Multimedia • Selected Facts & Figures Q1 2010 .0 18. Kajian ini hanya meliputi pengguna yang mengakses Internet di isi rumah sendirian melalui sambungan ADSL dan/atau dial-up.0 85.0 85.0 88.0 14.0 14.0 80.0 82.0 82.0 60. dari Kajian Penggunaan Internet di Isi rumah yang dijalankan oleh SKMM pada 2005. The survey covers only users from private households in Malaysia that access the Internet through ADSL and/ or dial-up.0 20. from the Household Use of the Internet surveys conducted by the SKMM in 2005.0 Urban Luar bandar 12.0 Nota penjelasan: Explanatory notes: Jadual 8-12.

9.2 53.9 Male Perempuan 49.8 46.1 Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8 Communications & Multimedia • Selected Facts & Figures Q1 2010 13 .2 49.8 48.1 Female Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender 60 50 40 30 20 10 0 2005 Lelaki (Male) 2006 Perempuan (Female) 2008 53.3 46.9 50.3 51.7 48.7 51. Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender (%) Tahun 2005 2006 2008 Year Lelaki 50.

6 17.9 11.4 10.9 9.1 9.7 11.2 9.7 11.3 12.4 2005 2006 2008 14 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Penggunaan Internet dirumah mengikut kategori umur Household use of the Internet by age categories (%) Kategori umur Bawah 15 (Below 15) 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50 dan keatas (50 and above) Age category Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8 2005 6.6 6.3 10.10.1 2008 6.5 18.6 5.5 12.7 16.2 9.2 12.1 7.3 18.8 17.9 15.3 6.1 8.3 11.4 2006 7.

0 Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8 Communications & Multimedia • Selected Facts & Figures Q1 2010 15 .4 20.7 2008 28.3 19. Penggunaan Internet dirumah mengikut bilangan jam penggunaan seminggu Household use of the Internet by number of hours of use per week (%) 2006 Kurang daripada 4 jam Less than 4 hours 4 tetapi kurang daripada 8 jam 4 but less than 8 hours 8 tetapi kurang daripada 15 jam 8 but less than 15 hours 15 tetapi kurang daripada 22 jam 15 but less than 22 hours 22 tetapi kurang daripada 28 jam 22 but less than 28 hours Lebih daripada 28 jam 28 hours and above 2006 2008 15.3 23.11.8 5.2 10.3 22.0 5.2 25.3 8.7 16.

12. Penggunaan Internet di rumah mengikut kegunaan utama Household use of the Internet by main use
(%) 2005 Mendapatkan Maklumat Getting information Berkomunikasi melalui teks Communication by text Aktiviti Waktu lapang Leisure Pendidikan Education Aktiviti kewangan Financial Activities Perkhidmatan awam Public services Transaksi e-Kerajaan e-Government transactions Urusniaga saham dalam talian Online stock trading Lain-lain Others 2005 2006 2008 1.3 0.2 0.7 5.9 19.8 12.7 12 29.2 14.6 23.6 31.8 46.8 45.9 64.5 47.1 52.6 63.5 99.6 80.7 84.7 40.5 2006 84.5 2008 94.4

Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8

16

Communications & Multimedia • Selected Facts & Figures Q1 2010

13. Peratus isi rumah yang mempunyai kemudahan komputer peribadi mengikut negeri Percentage of households with access to personal computers by state
Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W. P. Kuala Lumpur Malaysia State 2000 11.4 8.7 5.9 13.9 12.8 9.6 19.5 10.3 8.9 23.6 8.6 7.1 8.5 24.2 13.5 2000 2002 22.9 17.4 13.5 26.3 22.1 17.2 30.4 19.5 16.7 36.8 15.2 17.8 16.4 33.0 24.1 2002 2004 27.9 23.5 16.2 25.3 25.1 21.5 29.9 20.4 20.7 43.9 19.8 21.2 35.5 39.5 28.2 2004 2007 28.1 20.2 14.9 36.2 29.7 23.1 41.7 23.6 28.2 47.3 21.4 22.1 26.5 42.3 31.3 2007

Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics, Malaysia

Communications & Multimedia • Selected Facts & Figures Q1 2010

17

14. Indeks kepuasan pengguna bagi akses Internet Internet access consumer satisfaction index
Pungutan VI a. Individu (Individual) Dial-up Jalur lebar Broadband b. Komersial (Commercial) Dial-up Jalur lebar Broadband Wave VI Nota penjelasan: Explanatory notes: Objektif Kajian Kepuasan Pengguna bagi Internet adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi. Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikirakan dari penemuanpenemuan kajian itu. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 10 (kepuasan sepenuhnya). Mulai 2004 ia dikonfigurasi semula ke skala 1 - 5. The Consumer Satisfaction Survey (CSS) for Internet access tries to gauge levels of satisfaction in respect of services provided. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS. The CSI ranges from a scale of 1 (total dissatisfaction) to 10 (total satisfaction). However from 2004 it was reconfigured to a scale of 1 - 5. 2004 2006 2007 7.34 ... 2.61 ... 3.10 3.18 3.46 3.47 7.59 ... 2.82 ... 3.13 3.22 3.49 3.52 2004 2006 2007

Pungutan/Tahun VI 2004 2006 2007 Wave/Year

Pelaksanaan Sep - Nov 2003 Aug - Dec 2004 Oct - Dec 2006 Oct - Dec 2007 Canvassed

18

Communications & Multimedia • Selected Facts & Figures Q1 2010

15. Jalur lebar per 100 penduduk, negara-negara ASEAN Broadband per 100 inhabitants, ASEAN countries
Tahun 2005 2006 2007 2008 Year Singapura 15.4 18.1 20.0 21.7 Singapore Malaysia Brunei Darussalam 1.8 2.8 4.1 6.1 Malaysia 2.2 2.4 3.0 4.3 Brunei Darussalam Vietnam 0.3 0.6 1.5 2.4 Vietnam Thailand 0.2 0.2 1.4 1.4 Thailand

Tahun 2005 2006 2007 2008 Year

Filipina 0.1 0.3 0.6 1.2 Philippines

Indonesia 0.1 0.1 0.4 0.4 Indonesia

Lao P.D.R. 0.0 0.0 0.1 0.1 Lao P.D.R.

Cambodia 0.0 0.0 0.1 0.1 Cambodia

Myanmar

0.0 0.0 0.0 Myanmar

Jalur lebar per 100 penduduk, negara-negara ASEAN, 2008 Broadband per 100 inhabitants, ASEAN countries, 2008 25 20 15 10 5 0 6.1

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Punca: SKMM, ITU Source: MCMC, ITU

Communications & Multimedia • Selected Facts & Figures Q1 2010

19

0 6.1 Malaysia Indonesia 0.8 4.2 23.4 Indonesia Thailand 0.9 19.2 23.2 1.3 20.2 0.3 28.9 5. Malaysia. Malaysia.4 18.16.7 Singapore China 2. ITU 20 Communications & Multimedia • Selected Facts & Figures Q1 2010 .0 27.2 Japan Taiwan 19.7 USA Jepun 18.1 Hong Kong SAR Jerman 13.2 China Malaysia 1.8 20.4 Thailand Jalur lebar per 100 penduduk bagi 10 rakan perdagangan terbesar.8 2.4 1.1 18.7 32.7 24. Malaysia Tahun 2005 2006 2007 2008 Year Korea Selatan 25.4 0.1 26.7 22.1 6.5 Germany AS 15.7 22.0 21. Jalur lebar per 100 penduduk bagi 10 rakan perdagangan terbesar. Malaysia Broadband per 100 inhabitants for 10 biggest trading partners.1 South Korea Hong Kong SAR 24.6 29.1 0.9 21. 2008 35 30 25 20 15 10 5 0 Ko re aS t ela an Ko n A gS R J erm an AS p Je un H g on an ura iw gap Ta Sin Ch ina la Ma ys ia In n do es ia T il ha an d Punca: SKMM.9 3.1 20.4 30. 2008 Broadband per 100 inhabitants for 10 biggest trading partners.1 19.1 0.8 Taiwan Tahun 2005 2006 2007 2008 Year Singapura 15. ITU Source: MCMC.8 27.

544 5.8 36. Termasuk 3G.335 22.9 56.464 23. The penetration rate refers to the total number of subscriptions divided by total population and multiplied by 100.566 2.879 24.9 43.4 107.212 6.1 72.713 28.347 27.385 9.9 100.459 23.265 6.053 11. A penetration rate of over 100% can occur because of multiple subscriptions.144 30.316 6. Penembusan yang melebihi 100% boleh berpunca daripada pelanggan yang melanggan lebih daripada satu langganan/perkhidmatan.925 3. Please see Table 19 Communications & Multimedia • Selected Facts & Figures Q1 2010 21 .368 3. Sila lihat Jadual 19 Includes 3G.092 8.17.096 19.8 104.9 Penetration rate per 100 inhabitants 1 Suku Pascabayar (‘000) 2.057 16.599 3.794 Kadar penembusan per 100 penduduk 21.545 19.623 30.859 6.1 98.1 100. Bilangan langganan telefon selular dan kadar penembusan Number of cellular telephone subscriptions and penetration rate Tahun 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Unjuran Forecast 2010 Year 2 Qtr Postpaid (‘000) Prepaid (‘000) Total (‘000) 108.1 105.442 22.392 Jumlah (‘000) 5.961 2.086 6.558 12.069 2.8 30.905 5.194 28.3 85.124 14.169 22.402 Prabayar (‘000) 2.122 7.523 4.545 29.555 2.620 16.1 Nota penjelasan: Explanatory notes: Kadar penembusan telefon selular dikira sebagai jumlah langganan dibahagi jumlah penduduk dan didarabkan dengan 100.611 19.5 74.411 23.

9 2007 2008 101.5 48. Kadar penembusan telefon selular per 100 penduduk mengikut negeri Cellular telephone penetration rate per 100 inhabitants by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor* Terengganu Sabah** Sarawak W.8 96.0 111.9 94.4 53.18.8 2008 22 Communications & Multimedia • Selected Facts & Figures Q1 2010 .2 72.6 102.4 101.3 88.4 104.4 62.2 93.3 89.1 70. Kuala Lumpur State 2007 87.0 56.7 89.5 70.1 72. P.7 92.4 71.4 86.6 58.4 85.5 65.4 72.7 151.

Malaysia.P. is subject to: · sampling errors · non-sampling errors Sampling errors can be quantified and are reported in the survey report. Communications & Multimedia • Selected Facts & Figures Q1 2010 23 . Non-sampling errors however cannot be quantified. Anggaran penduduk diperoleh dari Jabatan Perangkaan Malaysia. Labuan Pengiraan bagi kadar penembusan mengikut negeri adalah berdasarkan kepada: · anggaran langganan mengikut negeri · anggaran penduduk mengikut negeri Anggaran langganan diolah daripada Kajian Pengguna Telefon Bimbit yang dijalankan oleh SKMM setiap tahun.Termasuk W. P. while the latter was provided by the Department of Statistics. These figures are therefore to be used with caution. Putrajaya Including W. A penetration rate is calculated as: Number of subscriptions in a state X100 Population in the state Users are reminded that the annual HPUS is a survey and.Nota penjelasan: Explanatory notes: * . Oleh yang demikian angka-angka yang diperolehi perlu digunakan dengan berhati-hati. Walau bagaimanapun ralat bukan-pensampelan tidak boleh dianggarkan. P. Pengiraan bagi kadar penembusan adalah: Bilangan langganan dalam sesebuah negeri X 100 Bilangan penduduk dalam negeri tersebut Adalah diingatkan bahawa Kajian Pengguna Telefon Bimbit adalah satu kaedah kajiselidik dan tertakluk kepada: · ralat pensampelan · ralat bukan-pensampelan Ralat pensampelan boleh dikira dan dinyatakan dalam laporan kajian. Putrajaya ** . like all surveys. The calculation of the penetration rate by state was based on: · estimated number of subscriptions by state · estimated population by state The former was derived from the annual Hand Phone Users Survey (HPUS) conducted by SKMM. P. Labuan Including W.Termasuk W.

817 2.459 Total (‘000) 2006 2007 2008 2009 Nota penjelasan: Explanatory notes: Langganan 3G yang ditunjukkan di atas adalah dikirakan juga dalam Jadual 17 3G subscriptions shown above are also counted in Table 17 24 Communications & Multimedia • Selected Facts & Figures Q1 2010 .347 7.210 Postpaid (‘000) Prabayar (‘000) 162 730 2.319 2.614 2.249 Prepaid (‘000) Jumlah (‘000) 427 1.429 4.014 1 2 3 4 2010 Year 1 Qtr 2.352 3.441 6.879 7.555 4.062 4. Bilangan langganan 3G Number of 3G subscriptions Tahun Suku Pascabayar (‘000) 265 825 2.19.354 4.043 6.366 5.122 3.993 3.

7 320.6 199.9 Number of Porting Request (‘000) 211.1 Succesful Porting (‘000) 2008 2009 Communications & Multimedia • Selected Facts & Figures Q1 2010 25 .9 225.3 457.5 279. Kemudahalihan Nombor Number Portability Tahun Suku Permintaan pengalihan nombor Pengalihan nombor yang berjaya (‘000) (‘000) 324.7 297.5 306.6 230.5 1 2 3 4 2010 Year 1 Qtr 439.20.4 322.

1 19.0 26.5 22.0 73.3 Rural Peratus pengguna telefon selular mengikut kawasan bandar & luar bandar Percentage of cellular telephone users by urban and rural areas 81.0 80.0 73. 26 Communications & Multimedia • Selected Facts & Figures Q1 2010 .0 26.0 50.5 78.0 40. dari Kajian Pengguna Telefon Bimbit yang dijalankan oleh SKMM pada setiap tahun.5 78.0 0.1 19.3 Nota penjelasan: Explanatory notes: Jadual 21-22.9 80. Peratus pengguna telefon selular mengikut kawasan bandar dan luar bandar Percentage of cellular telephone users by urban and rural areas Tahun 2004 2005 2006 2007 Year Bandar 81.0 20.21. from the Hand Phone Users surveys conducted by SKMM annually.9 80.0 60.0 10.0 70. Tables 21-22.0 2004 2005 Bandar (Urban) 2006 Luar bandar (Rural) 2007 18.7 Urban Luar bandar 18.5 22.7 90.0 30.

3 60 50 40 30 20 10 0 2005 42.4 56.6 41. Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender Tahun 2005 2006 2007 2008 Year Lelaki 57.4 56.7 43.4 58.3 56.7 43.6 43.3 Male Perempuan 42.6 41.3 56.6 43.4 58.7 2006 Lelaki (Male) 2007 Perempuan (Female) 2008 Nota penjelasan: Explanatory notes: Sila lihat Jadual 21 See Table 21 Communications & Multimedia • Selected Facts & Figures Q1 2010 27 .22.7 Female Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender 57.

713 2.9 22.532.0 33.350.888.6 56.999.126 1.605.1 21.028.163.650 726 772 766 800 770 Per subscription Per langganan Nota penjelasan: Explanatory notes: 1.304.211.5 73.437 2. Jumlah dalam tempoh rujukan sahaja Total in reference period only 28 Communications & Multimedia • Selected Facts & Figures Q1 2010 .4 24.0 Total (million) 1 398 554 652 1.6 22.23.5 9. Perkhidmatan pesanan pendek Short message services Tahun Nota 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Year Note 1 Qtr Suku Jumlah (juta) 1 3.3 20.9 23.9 6.677.397.398.

Dec 2006 Oct .Dec 2007 Canvassed Communications & Multimedia • Selected Facts & Figures Q1 2010 29 . Mulai 2004 ia dikonfigurasi semula ke skala 1 .62 2004 3. However from 2004 it was reconfigured to a scale of 1 . Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikira dari penemuan-penemuan kajian itu. Indeks kepuasan pengguna telefon selular Cellular telephone consumer satisfaction index Pungutan VI Keseluruhan Overall 7.56 2007 3.5. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 10 (kepuasan sepenuhnya).43 2006 3.Nov 2003 Aug . The Consumer Satisfaction Survey (CSS) for Cellular Telephony gauges levels of satisfaction in respect of services provided.5.64 WaveVI Nota penjelasan: Explanatory notes: 2004 2006 2007 Objektif Kajian Kepuasan Pengguna bagi Telefon Selular adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi.Dec 2004 Oct .24. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS. Pungutan/ Tahun VI 2004 2006 2007 Wave/Year Pelaksanaan Sep . The CSI ranges from a scale of 1 (total dissatisfaction) to 10 (total satisfaction).

3 0.1 138.0 120.D.4 61.7 Myanmar Telefon selular per 100 penduduk.1 Cambodia Vietnam 10.9 95.0 0. Thailand 26.0 29.9 92.4 75.D.0 80.1 72.4 0.7 98.1 62. ASEAN countries Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Singapura 101.0 40.3 85.1 28.3 66. ASEAN countries.D. 10.1 Sin p ga .2 27. dia nmar am iland tnam lipina nesia .5 50.9 79.0 80.8 16.0 60.3 29.9 Malaysia Indonesia 21.8 Indonesia Brunei Darussalam 56.0 20.4 Philippines Malaysia 74.6 80.8 64.8 29. negara-negara ASEAN Cellular telephones per 100 inhabitants.0 18.7 18.3 132.R ura aysia bo i sal a P a o ie al F m o V Th M rus My Ind Ca La Da i ne Bru Punca: SKMM.9 Brunei Darussalam Lao P.R.5 0.4 Vietnam Myanmar 0. negara-negara ASEAN.4 29.2 Singapore Filipina 39. Telefon selular per 100 penduduk.4 109.25.1 92. ITU Source: MCMC.0 0.6 75.R.0 100.0 Thailand Cambodia 7.3 41.5 90.6 61. 2008 138.6 12.2 140.7 95.1 98. ITU 30 Communications & Multimedia • Selected Facts & Figures Q1 2010 . 2008 Cellular telephones per 100 inhabitants.4 Lao P.7 24.

0 117.0 106. Malaysia Cellular telephones per 100 inhabitants for 10 biggest trading partners .1 98. ITU Communications & Multimedia • Selected Facts & Figures Q1 2010 31 . ITU Source: MCMC.8 USA Taiwan 97.9 34.9 Hong Kong SAR Korea Selatan 79. 2008 Penetration rate per 100 inhabitants for 10 biggest trading partners.0 79.0 Thailand Jerman 95.8 90.9 95.2 128.7 146.6 132.2 47. Malaysia.1 62.9 123.3 110.3 61.8 Indonesia Malaysia 74.3 98.1 110.3 94.9 China Jepun 74. Telefon selular per 100 penduduk bagi 10 rakan perdagangan terbesar.6 128.3 85.2 94.26.2 Singapore Thailand 26.7 South Korea Singapura 101.4 165.6 80.3 Germany AS 67.8 47.8 92.3 83. Malaysia.8 41.3 Taiwan Indonesia 21.4 109.9 Ho ng n ura AR ma g S ingap n Jer S Ko w Tai an la Ma ysi a un d tan Jep Sela ilan ha T rea Ko AS sia ne do In Ch ina Punca: SKMM.8 Malaysia China 29. Malaysia Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Hong Kong SAR 122.3 Japan Kadar penembusan per 100 penduduk bagi 10 rakan perdagangan terbesar.3 126.9 107.9 165.7 92. 2008 180 160 140 120 100 80 60 40 20 0 138.8 95.1 28.0 86.4 83.7 138.1 72.3 83.8 61.5 86.3 35.0 102.

4 65.378 1.236 1.5 48.350 4.8 44.527 1.574 1.309 4.0 43.938 2.741 2.735 2.831 2.670 4.745 66.0 52.734 2.312 4.342 4.5 44.297 4.446 4.839 2.508 1.7 44.578 1. 32 Communications & Multimedia • Selected Facts & Figures Q1 2010 .499 1. Direct Exchange Line (DEL) connects a customer’s equipment to the Public Switched Telephone Network (PSTN) and has a dedicated port on a telephone exchange.710 4.2 44. Bilangan Talian Ibusawat Terus dan kadar penembusan Number of DEL connections and penetration rate Tahun Suku Kediaman Bilangan langganan Kadar penembusan (‘000) (per 100 isi rumah) 3.9 44.392 3.194 2.851 2.563 1.4 Residential Number of Penetration rate subscriptions (‘000) (per 100 households) Number of business subscriptions (‘000) Total subscriptions (‘000) Nota penjelasan: Explanatory notes: Sambungan Talian Ibusawat Terus merujuk kepada talian tetap yang menyambungkan peralatan pelanggan terus ke ibusawat.3 58.511 1.311 4.292 4.347 1.572 4.27.558 1.1 62.3 49.9 Bilangan langganan Jumlah langganan perniagaan (‘000) (‘000) 1.328 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2 Qtr 43.570 1.583 4.628 4.400 3.323 3.734 1 2 3 4 2010 Unjuran Forecast 2010 Year 1 2.310 1.366 4.3 47.734 2.

6 38. P.4 18.0 32.4 18.6 35.4 28.8 2007 2009 49.1 56.3 31.9 24.0 53.9 43.0 44.9 1 2010 Communications & Multimedia • Selected Facts & Figures Q1 2010 33 .8 68.0 52.0 47.8 51.7 28. Kuala Lumpur W.8 62.8 35.6 78.3 32.6 25.6 37.8 43.9 39.2 32. Labuan Malaysia State 2006 53.5 64.9 52.5 47.7 57.0 61.2 39.3 59.4 57.3 52. Kadar Penembusan Talian Ibusawat Terus per 100 isi rumah mengikut negeri DEL penetration rate per 100 household by state Negeri Johor Kedah dan/and Perlis Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Selangor Terengganu Sabah Sarawak W.7 18.28. P.4 48.9 40.5 35.1 52.2 32.6 40.9 33.0 57.4 70.6 64.4 2006 2007 56.9 38.8 28.5 58.6 29.5 18.5 34.1 58.5 57.0 2009 2010 1 49.6 32.8 30.

4 24.2 Rural Peratus langganan kediaman Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage DEL residential subscriptions by urban and rural areas 90 80 70 60 50 40 30 20 10 0 2004 Bandar (Urban) 2006 Luar bandar (Rural) 2008 25.2 34 Communications & Multimedia • Selected Facts & Figures Q1 2010 .6 75.29.6 75.1 74.1 23.8 Urban Luar bandar 25.4 24.9 76.8 23.9 76. Peratus langganan kediaman Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage DEL residential subscriptions by urban and rural areas Tahun 2004 2006 2008 Year Bandar 74.

8 Communications & Multimedia • Selected Facts & Figures Q1 2010 35 .7 47.8 48.0 10.9 49.6 48.6 48.1 Capacity used (%) Senarai menunggu (‘000) 99 99 66 49 42 39 39 20 13 39 39 Waiting list (‘000) 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Year % kapasiti Talian Ibusawat Terus yang digunakan DEL % capacity used 58.8 1 Qtr 48.7 47. capacity used Tahun Suku Kapasiti telah digunakan (%) 58. kapasiti digunakan DEL network.0 50.0 50.1 55.1 60. Rangkaian Talian Ibusawat Terus.0 50.5 48.2 52.8 48.0 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 55.4 47.4 47.2 52.0 20.0 40.0 30.5 48.9 49.30.

beroperasi ataupun tidak.21 4.24 2.60 3. Termasuk semua telefon awam.81 2.10 3. Payphones refers to the total number of all types of public telephones including coin. 36 Communications & Multimedia • Selected Facts & Figures Q1 2010 .34 5.76 2. card-operated ones and combos. kad ataupun kombinasi.50 4.81 4. Bilangan telefon awam Number of public payphones Tahun Suku Jumlah (‘000) 149 125 118 114 105 95 87 77 75 1 2 3 4 2010 Year 1 Qtr 68 61 64 79 76 Total (‘000) Setiap 1. No distinction is made between operational and non-operational payphones.31.16 2.25 2.000 penduduk 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 6.41 2.000 inhabitants (‘000) 150 Telefon awam Public payphones 149 125 118 114 105 95 100 87 77 75 79 50 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Nota penjelasan: Explanatory notes: Telefon awam merujuk kepada jumlah bilangan semua jenis termasuk yang menggunakan duit syiling.66 2.64 Per 1.

36 1.72 4.07 2.15 3.98 3.33 3.04 2009 Bilangan telefon awam per 1000 penduduk mengikut negeri.07 2.33 2.04 4.38 4. Bilangan telefon awam per 1000 penduduk mengikut negeri Number of public payphones per 1000 inhabitants by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.5 2 1.38 1.32.05 3.36 2.77 2.92 1.5 3.97 2.68 4.14 3.67 2.67 2.14 3. 2009 5 4.5 3 2.P.5 4 3.72 3. Kuala Lumpur State 2007 3.05 1. 2009 Number of public payphones per 1000 inhabitants by state.99 2.07 4.73 2.82 3.52 Jo ho r d Ke r u ah ntan laka bilan ang nang rak h L ak go an is i h la Me em e erl elan ngg Saba araw WPK P P S Pa lau P Ke S re S ri Te Pu ge Ne Communications & Multimedia • Selected Facts & Figures Q1 2010 37 .77 1.98 1.88 2.52 3.05 2.59 2.24 2.5 1 0.5 0 1.92 2007 2009 4.24 2.50 3.82 2.10 2.

6 17.7 75. Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas Tahun 2004 2006 2008 2009 Year Bandar 79.0 38 Communications & Multimedia • Selected Facts & Figures Q1 2010 .3 76.3 25.7 23.3 25.6 17.4 82.0 Rural Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas 90 80 70 60 50 40 30 20 10 0 2004 2006 Bandar (Urban) 2008 Luar bandar (Rural) 2009 20.3 76.7 23.7 75.0 79.0 Urban Luar bandar 20.33.4 82.

Dec 2004 Oct .46 3. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 10 (kepuasan sepenuhnya). The Consumer Satisfaction Survey (CSS) for DEL and Payphones gauge levels of satisfaction in services provided.53 3.41 2006 3.5.90 3. Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikirakan dari penemuan-penemuan kajian itu. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS.Dec 2006 Oct .Nov 2003 Aug . Pungutan/Tahun VI 2004 2006 2007 Wave/Year Pelaksanaan Sep .20 2.86 2004 2006 2007 Communications & Multimedia • Selected Facts & Figures Q1 2010 39 .Dec 2007 Canvassed 2.34. However from 2004. Indeks kepuasan pengguna Talian Ibusawat Terus DEL consumer satisfaction index Pungutan VI a. The CSI ranges from a scale of 1 (total dissatisfaction) to 10 (total satisfaction). Komersial (Commercial) Talian Ibusawat Terus (DEL) 7. Mulai 2004 ia dikonfigurasi semula ke skala 1-5.60 2007 7. it was reconfigured to a scale 1 .50 3.94 2004 3. Individu (Individual) Talian Ibusawat Terus (DEL) Telefon awam (Payphone) b.66 3.52 Wave VI Nota penjelasan: Explanatory notes: Objektif Kajian Kepuasan Pengguna Talian Ibusawat Terus dan Telefon Awam adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi.

2 4.9 40.R.0 19.3 Cambodia Talian telefon utama per 100 penduduk. negara-negara ASEAN.1 Vietnam Filipina 4.8 0.35.6 1.R.2 Singapore Thailand 11.0 19.6 1.1 g Sin ap ura d a m m sia ysi ala na ne ilan iet ala do ha uss V T In M ar iD ne Bru Fili a r ia .3 1.8 15.0 35. Malaysia 16. 2008 Main telephone lines per 100 inhabitants.3 Malaysia Myanmar 0.4 10.3 0. 2008 40.0 21.5 1. ASEAN countries Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Singapura 42.5 4.6 21.0 15.D. 1.3 33.5 16.3 0. ITU 40 Communications & Multimedia • Selected Facts & Figures Q1 2010 . negara-negara ASEAN Main telephone lines per 100 inhabitants.0 40. ITU Source: MCMC.3 4.4 Myanmar Indonesia 5. ASEAN countries.0 0.3 10.7 32.6 Lao P.0 10.7 6.0 25.3 41.6 7.5 Thailand Vietnam 18.0 5. Talian telefon utama per 100 penduduk.7 42.7 33.3 1.2 32.D mb yan o M Ca La Punca: SKMM.9 1.9 11.2 45.0 10. od pin ma P.4 0.3 13.1 15.2 0.3 4.0 1.R.0 20.0 30.9 15.4 Indonesia Cambodia 0.9 Brunei Darussalam Lao P.7 13.3 Philippines Brunei Darussalam 25.D.

0 45.9 53.5 27.0 10. Malaysia Main telephone lines per 100 inhabitants for 10 biggest trading partners.9 11.9 40.3 10.5 m Jer an a n n nd an AR AS elata ina aysia nesi ura epu aila ap J o aiw l gS Ch S T a n d Th ng o In M Si rea gK Ko on H Punca: SKMM.5 62.2 Singapore Kadar penembusan per 100 penduduk bagi 10 rakan perdagangan terbesar.0 40.8 27.8 Hong Kong SAR Malaysia 16.6 Germany Jepun 45.5 65.4 10.8 15.2 40.3 41.3 44. ITU Communications & Multimedia • Selected Facts & Figures Q1 2010 41 .2 Japan Taiwan 59.6 27. 2008 70.0 58.5 Thailand Singapura 42.5 44.5 62.4 Indonesia Korea Selatan 49.9 53.36.8 51.0 20.8 58.3 Malaysia AS 60.6 62.0 10.3 13.6 16.0 15. 2008 Penetration rate per 100 inhabitants for 10 biggest trading partners.6 62.0 0.6 53. Malaysia.7 6.0 50.2 27.7 42.3 40.9 43.9 65.5 China Hong Kong SAR 53.0 30.0 60.3 USA Indonesia 5.6 63.0 40.4 51.0 Taiwan China 26. Malaysia. Malaysia Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Jerman 66.6 55.7 13.1 15. ITU Source: MCMC.6 7.1 62.3 65.0 40.3 South Korea Thailand 11. Talian telefon utama per 100 penduduk bagi 10 rakan perdagangan terbesar.2 65.

5 82.2 84. P.9 90.2 73.2 88.0 84.8 90.5 85.7 71. Peratus isi rumah yang mempunyai kemudahan peralatan radio/hi-fi mengikut negeri Percentage of households with access to radio/hi-fi by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.4 2007 Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics.4 88.8 72.4 90. Kuala Lumpur Malaysia State 2000 83.7 90.1 83.6 79. Malaysia 42 Communications & Multimedia • Selected Facts & Figures Q1 2010 .5 2004 2007 86.1 88.5 87.8 83.1 85.8 78.8 90.8 70.9 88.5 70.8 80.9 85.5 79.3 84.9 76.8 76.8 81.5 2002 2004 87.6 89.5 76.5 83.7 84.8 87.3 88.0 62.3 81.8 2000 2002 89.7 81.1 74.7 92.8 88.0 77.0 86.6 83.1 81.1 90.2 73.2 85.5 70.5 83.37.2 81.8 79.0 85.3 90.

1 95.0 96.9 93.5 92.5 90.5 97.7 96.1 86.3 93.4 98.8 96.6 95.38.2 90.8 2002 2004 95.6 90.8 95.0 97.9 95. Malaysia Communications & Multimedia • Selected Facts & Figures Q1 2010 43 .8 95.2 2004 2007 98.8 99.8 88.3 91.1 90.1 98. P.5 72.0 92.1 97.3 98.1 94.8 96.3 89.8 83.3 87.3 97.4 98.6 84.1 98. Peratus isi rumah yang mempunyai kemudahan peralatan televisyen mengikut negeri Percentage of households with access to television by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.5 95.9 97.5 94.1 93.1 86.9 95.0 97.8 92.5 84.0 81.3 98. Kuala Lumpur Malaysia State 2000 88.2 95.4 95.5 90.3 90.4 96.3 2000 2002 96.6 87.9 95.9 2007 Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics.4 66.3 96.

8 61.0 66.1 79.6 68.2 72.7 75.8 36.4 60.4 28.4 68.2 64.8 65.7 87.5 77.9 71.1 78.7 81.5 2000 2002 74.3 41.6 53.4 2004 2007 84.8 79.8 45.4 2007 Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics.0 72.1 75.1 83.8 62.39.5 57.7 56.1 69.8 59.2 59.5 76.0 85.6 81.3 74. Malaysia 44 Communications & Multimedia • Selected Facts & Figures Q1 2010 .3 49.7 76.0 85.0 45.0 2002 2004 78.4 56.9 80.5 77.8 64.8 66. Peratus isi rumah yang mempunyai kemudahan peralatan VCR/VCD/DVD mengikut negeri Percentage of households with access to VCR/VCD/DVD by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.7 78.5 51.4 78.1 68. P. Kuala Lumpur Malaysia State 2000 56.1 71.6 68.1 84.6 82.6 83.7 83.3 35.6 73.9 71.

810 99.082 … … 347.883 2.667 105.097 458.364 190.551 99.605 524.535 467.742 101.474 463.304 119.080 701.026 470.615.152 129.681 33. free to air TV Tahun Suku RTM 1 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Year 1 Qtr RTM 1 RTM 2 TV3 431.493 701.593 1.000 40.459 2.844 103. TV bebas ke udara Number of broadcast minutes.000 80.866 Stesen TV NTV7 393.000 0 RTM 1 RTM 2 TV3 NTV7 8TV Channel 9 106. free to air TV Q1/2010 140.338 521.117 435.640 355.735 447.122 130.108 454.868 486.976 2.269 396.937 488.989 400.880 676.289 367.568 104.607 363.289 464.498 99.463 129.000 60.219 106.334.325 498.687 423.162 Jumlah 1.393 105.439 128.400.137.621 461.866 103.432 381.588 2.925 134.693 666.277 363.579 396.091 RTM 2 352.620 399. Bilangan minit penyiaran.968 99.743 100.145 131.605.000 100.545 2. TV bebas ke udara Number of broadcast minutes.802.438 130.082 99.281 666.035 429.816 357.801 132.855 524.162 Punca: AGB Nielsen Source: AGB Nielsen Communications & Multimedia • Selected Facts & Figures Q1 2010 45 .071 113.530 Bilangan minit penyiaran.959 105.881 110.959 368.403 436.504 104.439 Stesen TV NTV7 8TV Channel 9 Total 8TV Channel 9 … … 351.801 132.40.523 103.666 103.890 129.046 101.091 99.467 468.557 128.448 117.000 20.000 120.708.618 127.890 TV3 428.

3 43.781 2.4 44.6 45.565 2.728 2.368 2.584 2.953 3.41. Bilangan langganan televisyen berbayar Number of pay TV subscriptions Tahun Suku Isi Rumah 2008 1 2 3 4 2009 1 2 3 2.172 39.688 2.930 Bilangan langganan (‘000) Bukan Isi Rumah 216 219 223 223 225 231 237 242 Jumlah 2.5 47.2 46.469 2.869 2.875 2.646 2.1 Penetration Rate per 100 household Total Kadar Penembusan per 100 isi rumah 4 Year Qtr Number of subscriptions (‘000) Household Non-household 46 Communications & Multimedia • Selected Facts & Figures Q1 2010 .788 2.012 3.112 3.5 41.0 42.

71 4. Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikirakan daripada penemuan-penemuan kajian itu. The CSI ranges from a scale of 1 (total dissatisfaction) to 5 (total satisfaction). The Consumer Satisfaction Survey (CSS) for radio and TV gauge levels of satisfaction in respect of services provided. Pungutan/Tahun VI 2004 2006 2007 Wave/Year Pelaksanaan Sep .81 3.80 2004 3.Dec 2004 Oct .41 2006 3.Dec 2006 Oct .79 3.42. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 5 (kepuasan sepenuhnya).10 3.69 2007 4. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS.02 3. Indeks kepuasan pengguna TV dan Radio TV and Radio consumer satisfaction index Pungutan VI TV biasa Free to air TV TV berbayar Pay TV Penyiaran Broadcasting Wave VI 2004 2006 2007 3.02 Nota penjelasan: Explanatory notes: Objektif Kajian Kepuasan Pengguna bagi Radio dan TV adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi.Nov 2003 Aug .56 3.40 3.Dec 2007 Canvassed Communications & Multimedia • Selected Facts & Figures Q1 2010 47 .55 3.

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5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 5465 15656 32154873 TANDATANGAN DIGITAL 87775254233 Digital Signature 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.

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43. Bilangan Pihak Berkuasa Pemerakuan Number of Certification Authorities Tahun 2005 2006 2007 2008 2009 2010 Year Nota penjelasan: Explanatory notes: Merujuk kepada Pihak Berkuasa Pemerakuan yang dilesenkan di bawah Akta Tandatangan Digital 1997. Refers to Certification Authorities licenced under the Digital Signature Act 1997. 1 Qtr Suku Bilangan lesen 3 3 3 2 2 2 Number of licenses Communications & Multimedia • Selected Facts & Figures Q1 2010 51 .

972 2.009 8.275 2010 Year 1 Qtr Individual Domestic holder Organisation Corporate Government Total Bilangan sijil yang dikeluarkan kepada pemegang domestik Number of certificates issued to domestic holders Q1/2010 Individu (Individual) 0.5% Korporat (Corporate) 4.178.709 2.215 2.557 2.477.614 2.361.382.279.429 2.759.2% 52 Communications & Multimedia • Selected Facts & Figures Q1 2010 .44.946 2. Bilangan sijil yang dikeluarkan mengikut jenis Number of certificates issued by type Tahun Suku Individu Pengguna Domestik Organisasi Korporat Kerajaan 92.3% Kerajaan (Government) 95.797 101.410.268 2.013 2.618.966 7.975 7.296 Pengguna Luar Negara Organisasi Korporat 153 229 255 325 352 Foreign holder Organisation Corporate Jumlah 2009 1 2 3 4 7.440 96.794 132.277.945 2.261 107.301.986 8.

5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 5465 KEDUDUKAN MALAYSIA DALAM INDEKS 15656 BERKAITAN ICT 32154873 Malaysia Ranking For ICT 87775254233 Related Indices 441422335654634 1121365654112115453 332123654876796313541235648 32213231313113453136564113.

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45. Kedudukan Malaysia dalam indeks berkaitan ICT Malaysia ranking for ICT related indices Tahun/ Year 2002 2003 2004 2005 2006 2007 2008 2009 33 35 37 36 34 38 27 27 24 26 26 59 57 33 35 37 36 34 e-Readiness Rankings Networked Readiness Index (NRI) ITU Digital Access Digital Opportunity e-Business Readiness Index (DAI) Index (DOI) Index 46 Tahun/ Year 2002 2003 2004 2005 2006 2007 2008 2009 2010 e-Government Readiness Index 43 42 43 World Competitiveness Scoreboard ICT Development Index 23 34 19 18 10 52 56 Communications & Multimedia • Selected Facts & Figures Q1 2010 55 .

satu koleksi faktor yang menunjukkan betapa responsif sesuatu pasaran terhadap peluang-peluang berasaskan Internet. Indeks ini telah disusun untuk 69 ekonomi oleh Economist Intelligence Unit. It was published only for 1998 and 2002. Indeks ini telah disusun untuk 40 ekonomi. penyelidik dan sebagainya untuk mengukur jurang digital dan membuat perbandingan prestasi ICT dalam sesebuah negara dan berbanding negara-negara lain. Measures the overall ability of individuals in a country to access and use new ICTs. oleh International Telecommunication Union. ICT Development Index (IDI) Indeks ini mengukur tahap kemajuan ICT. Published since 1989 it compares the competitiveness of 58 economics on the basis of over 300 criteria. operator. Ia diterbitkan hanya bagi dua tahun iaitu 1998 dan 2002. Networked Readiness Index (NRI) NRI mengukur kecenderungan negara mengeksploitasikan peluang-peluang yang disediakan oleh ICT. operators. e-Government Readiness Index e-Kerajaan kini digunakan bukan sahaja untuk menyediakan perkhidmatan kepada penduduk tetapi juga untuk tujuan meningkatkan kecekapan sektor awam. perniagaan dan kerajaannya menggunakan ICT. The index has been compiled for 115 economies by World Economic Forum . Networked Readiness Index (NRI) measures the propensity for countries to exploit the opportunities offered by ICT.Nota penjelasan: Explanatory notes: e-Readiness Ranking e-Readiness adalah tahap kesediaan infrastruktur teknologi maklumat dan komunikasi (ICT) sesebuah negara dan juga keupayaan pengguna. researchers and others can use to measure the digital divide and compare ICT performance within and across countries. The index has been compiled for 40 economies by International Telecommunication Union. Indeks ini telah disusun untuk 115 ekonomi oleh World Economic Forum. It also measures the global digital divide and examines how it has developed in recent years 56 Communications & Multimedia • Selected Facts & Figures Q1 2010 . World Competitiveness Yearbook publishes competitiveness of nations. The DOI is a standard tool that governments. e-Readiness is the readiness of a country’s information and communications technology (ICT) infrastructure and the ability of its consumers. The index has been compiled for 69 economies by Economist Intelligence Unit. ranking and analysing how a nation manages its resources and competencies. Ia juga mengukur jurang digital global dan mengkaji bagaimana jurang ini berkembang pada tahun-tahun kebelakangan ini. ia membandingkan daya saing untuk 58 ekonomi berdasarkan 300 kriteria. businesses and government to use ICT to their benefit. a collection of factors that indicate how amenable a market is to Internet-based opportunities. e-Business Readiness is a measure of e-business environment. The DOI has been compiled for 181 economies by International Telecommunication Union for 2005 and 2006. DOI telah disusun untuk 181 ekonomi oleh International Telecomunication Union untuk 2005 dan 2006. Diterbitkan semenjak 1989. kedudukan dan menganalisa bagaimana negara menguruskan sumber dan kecekapan mereka. memperbaiki ketelusan dan kebertanggungjawaban kerajaan dalam melaksanakan fungsi-fungsinya selain menjimatkan kos dalam pentadbiran kerajaan e-Government is being deployed not only to provide citizen services but for public sector efficiency purposes. Digital Access Index (DAI) DAI mengukur keupayaan keseluruhan individu dalam sesebuah negara dalam mengakses dan menggunakan ICT baru. agensi pembangunan. The Index captures the level of advancement of ICTs. development agencies. improving transparency and accountability in government functions and allowing for cost savings in government administration World Competitiveness Laporan Daya Saing Dunia diterbitkan untuk menunjukkan daya saing negara. Digital Opportunity Index (DOI) DOI adalah satu kaedah yang boleh digunakan oleh kerajaan. e-Business Readiness e-Business Readiness adalah satu ukuran bagi persekitaran e-perniagaan.

5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 5465 15656 32154873 LAMPIRAN 87775254233 Appendix 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.

.

11. Bhd. Bhd. 6. Bhd. Konsortium Jaringan Selangor Sdn. Kedah ICT Holdings Sdn. Airzed Broadband Sdn. 15. 2. 37. 51. 31. Bhd. 18. 39. Bhd. 10. AtlasONE Sdn. Bhd. 24. 47. ARL HomeComm Sdn. Bhd.PEMEGANG LESEN 31 Mac 2010 LICENSEES AS AT 31 March 2010 Bilangan lesen Individu Penyedia Kemudahan Rangkaian Network Facilities Provider (NFP) Penyedia Perkhidmatan Rangkaian Network Service Provider (NSP) Penyedia Perkhidmatan Aplikasi Applications Service Provider (ASP) Penyedia Perkhidmatan Aplikasi Kandungan Content Applications Service Provider (CASP) 33 Individual No. Bhd. 49. 23. 26. DiGi Telecommunications Sdn Bhd DTRS Consortium Sdn. Bhd. 13. 46. Asiaspace Digital Network Sdn Bhd Asiaspace Sdn Bhd Asiaspace Wimax Sdn. 48. Bhd. 4. of licences Pelesen Pemberi Kemudahan Rangkaian. Bhd. IP Mobility Sdn. 20. Common Tower Technologies Sdn. 12. Jalur Lebar Nasional Sdn Bhd Jaring Communications Sdn. 27. Maxis Mobile Services Sdn Bhd Maxis Mobile Services Sdn Bhd Measat Broadcast Network Systems Sdn Bhd MEASAT Satellite Systems Sdn Bhd. Danawa Resources Sdn. Bhd. 43. 40. Bhd. Celcom Timur (Sabah) Sdn. 34. Bhd. Bhd. Desabina Industries Sdn. 36. Bhd. Electcoms Wireless Sdn. I-R&D Sdn Bhd iZZinet Sdn. Mobikom Sdn Bhd 94 Kelas 28 101 30 429 31 Class Communications & Multimedia • Selected Facts & Figures Q1 2010 59 . 7. Celcom Transmission (M) Sdn Bhd Clear-Comm Sdn. Bhd. Bhd. 28. Global Transit Communications Sdn. 52. 16. Bhd. Extiva Communications Sdn Bhd Extreme Broadband Sdn Bhd Fiberail Sdn Bhd Fibrecomm Network (M) Sdn. Asia Media Sdn. Bhd. 17. 3. 35. Baycom Sdn. 30. 19. 33. 41. 29. Bhd. Bhd. 44. 14. Bhd. Malaysia Airports (Sepang) Sdn. 22. 42. Bhd. 45. Bhd. 38. Media Digital Distribution Sdn Bhd Melaka ICT Holdings Sdn. 25. Macro Lynx Sdn. 21. 50. D’Harmoni Telco Infra Sdn. Bhd. Bhd. Celcom Axiata Berhad Celcom Mobile Sdn. GTC Global Sdn Bhd Hidaka Construction (M) Sdn Bhd Infra Quest Sdn. eB Technologies (M) Sdn. Bhd. individu Network Facilities Provider (NFP) Individual Licensee 1. 9. 8. 5. 32. Maxis Broadband Sdn Bhd Maxis Broadband Sdn Bhd Maxis International Sdn Bhd Maxis International Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn.

74. Mal-Tel Communications Sdn Bhd 11. 68. YTL Communications Sdn Bhd Pelesen Pemberi Kemudahan Rangkaian. Wellcom Communications (M) Sdn. 63. Bhd. AtlasONE Sdn. 6. Baraka Telecom Sdn Bhd 60 Communications & Multimedia • Selected Facts & Figures Q1 2010 . TT dotCom Sdn.53. 62. Bhd. Bhd. individu Network Service Provider (NSP) Individual Licensee 1. 9. 92. Bhd Sarawak Information Systems Sdn. Bhd. Perlis Comm Sdn Bhd Pernec Paypoint Sdn. Bhd. Perak Integrated Network Services Sdn Bhd. 73. Setia Haruman Sdn. STR Communications Sdn Bhd 21. 75. Bhd. 61. Bhd. Asia Media Sdn. Airzed Broadband Sdn. 86. 54. USJ One Avenue 25. Bhd. Bhd. Syarikat Mengurus Air Banjir & Terowong Sdn Bhd (SMART) 22. 64. Bhd. 7. 5. Bhd. 5. Bhd. PersiaSYS Sdn Bhd 14. Scopetel Sdn. 91. 72. Rangkaian Minang (NS) Sdn. Optical Communication Engineering Sdn. 85. 8. BHD. 7. Schlumberger Wellog (M) Sdn Bhd 16. Bhd. 79. Bhd. Asiaspace Digital Network Sdn Bhd Asiaspace Sdn Bhd Asiaspace Wimax Sdn. 8. NasionCom Sdn. Xtend Services Sdn Bhd Pelesen Pemberi Perkhidmatan Rangkaian. Bhd. 89. Protecs A&A CMS Sdn Bhd 15. Asia Telecommunications (M) Sdn. Bhd. Orbcomm Satellite Malaysia Sdn Bhd 13. Sapura Research Sdn. Netstar Advanced Systems Sdn Bhd 12. 58. 80. 70. Star Crest Media Sdn Bhd Stealth Solutions Sdn. Bhd. 69. MyKRIS Asia Sdn. 59. Bhd. Bhd. 94. Bhd. 2. 78. 3. 65. Segi Maju Sdn Bhd 17. Bhd. Bhd U Mobile Sdn. 90. 9. Bhd. Packet One Networks (Malaysia) Sdn. 81. Bhd. 57. Touch Mindscape Sdn. Applied Information Management Services Sdn. Bhd. Bhd. 6. Numix Engineering Sdn Bhd OBNET SDN. Smart Digital Communications Bhd. 87. Serting Com Sdn Bhd 18. 77. 3. 84. Bhd. Widenet Distributor Sdn Bhd 27. Bhd. Sacofa Sdn. Achi Jaya Communications Sdn Bhd Air Asia Berhad Broadway Digital Media Sdn Bhd Comintel Sdn Bhd Communications & Satellite Services Sdn Bhd Electcoms Bhd Extreme Broadband Sdn Bhd Hasyon Teknik Sdn Bhd Malaysia Airline System Berhad 10. Kelas Network Facilities Provider (NFP) Class Licensee 1 2. Stars Associated Sdn Bhd 20. 82. Wi-Net Technology Sdn. Bhd. U Television Sdn. System Alliance Technology Sdn Bhd 23. Bhd. V Telecoms Bhd VDSL Network Sdn. Bhd. 4. Technology Park Malaysia Corporation Sdn. Bhd. 66. 56. Widenet Services Sdn Bhd 28. Sector Solutions Sdn Bhd Segi Maju Consortium Sdn. Societe Internationale Telecommunication Aeronautiques (SITA) 19. Telekom Malaysia Bhd Teliti Computers Sdn Bhd Tg Agas Technology Sdn Bhd TIME Sat Sdn. Bhd. ARL HomeComm Sdn. 60. Yiked Bina Sdn Bhd Y-Max Networks Sdn. 93. Universiti Telekom Sdn Bhd 24. Vast Meridian Sdn Bhd 26. 88. 4. Touch Matrix Sdn. 83. 71. Paycomm Network Sdn Bhd PDC Telecommunication Services Sdn. Realm Energy Sdn Bhd REDtone Marketing Sdn. Redtone-CNX Broadband Sdn. 55. 67. 10. 76.

Bhd. 82. 33. Bhd. Global Transit Communications Sdn. Bhd. Clear-Comm Sdn. Bhd. Bhd. Bhd. Electcoms Wireless Sdn. 89. Smart Digital Communications Bhd. Bhd. DiGi Telecommunications Sdn Bhd DTRS Consortium Sdn. Bhd. V Telecoms Bhd VADS Sdn. Bhd. 51. Bhd. Bhd Tune Talk Sdn. Sacofa Sdn. 56. Maxis Mobile Services Sdn Bhd Maxis Mobile Services Sdn Bhd Measat Broadcast Network Systems Sdn Bhd 57. Bhd. 43. 94. Packet One Networks (Malaysia) Sdn. TT dotCom Sdn. Malaysia Airports (Sepang) Sdn. Bhd. Free Net Business Solutions Sdn Bhd Fristor. Celcom Timur (Sabah) Sdn.11. 80. 38. YTL Communications Sdn Bhd Communications & Multimedia • Selected Facts & Figures Q1 2010 61 . 30. 32. 59. Bhd. 17. 60. 22. Sarawak Information Systems Sdn. 75. 78. 64. 72. Celcom Axiata Berhad Celcom Mobile Sdn. 40. 84. Bhd. 53. Bhd. 12. 25. 101. 29. BHD. 67. Bhd. Bhd. 39. Bhd. 77. Baycom Sdn. KKIPC Sdn. 47. 71. Bhd. Telekom Malaysia Bhd Teliti Computers Sdn Bhd Telshine Sdn. 36. 88. GITN Sdn. Bhd. Scopetel Sdn. Media Digital Distribution Sdn Bhd Mobikom Sdn Bhd MyKRIS Asia Sdn. Bhd. Bhd. 55. 100. Extiva Communications Sdn Bhd Extreme Broadband Sdn Bhd Fiberail Sdn Bhd Fibrecomm Network (M) Sdn. 69. 14. 18. 68. U Television Sdn. Celcom Transmission (M) Sdn Bhd Centennial Gateway Sdn. Cordoda Corporation Sdn. 63. Bhd. Bhd. Wi-Net Technology Sdn. Next Wave Communications Sdn Bhd NTT MSC Sdn. Bhd. TM Net Sdn. Optical Communication Engineering Sdn. 48. Macro Lynx Sdn. Touch Mindscape Sdn. Bhd. 49. Bhd. Bhd. Realm Energy Sdn Bhd Redtone Marketing Sdn. U Mobile Sdn. VDSL Network Sdn. 87. Bhd. 85. 90. 93. 20. 70. Sapura Research Sdn. Bhd. Bhd. Bhd. 28. Bhd. 66. Bhd. Pernec Paypoint Sdn Bhd. Bhd. Bhd Pacnet Global (Malaysia) Sdn. Equant Services Malaysia Sdn. 35. Sector Solutions Sdn Bhd Segi Maju Consortium Sdn. iZZinet Sdn. Y-Max Networks Sdn. Bhd. GTC Global Sdn Bhd HeiTech Padu Berhad Hidaka Construction (M) Sdn Bhd IP Mobility Sdn. 21. 73. Danawa Resources Sdn. Magxo Sdn. Wellcom Communications (M) Sdn. 23. I-R&D Sdn Bhd ITG Communications Sdn. MEASAT Satellite Systems Sdn Bhd. 86. XOX Com Sdn. 27. 81. Star Crest Media Sdn Bhd Technology Park Malaysia Corporation Sdn. Bhd. 45. Bhd. 65. 41. Bhd. 31. Redtone-CNX Broadband Sdn.com Sdn. 58. Bhd. 79. Bhd. Numix Engineering Sdn Bhd OBNET SDN. Bhd. 16. Bhd. Tg Agas Technology Sdn Bhd TIME Sat Sdn. Bhd. 54. 98. 62. 13. Bhd. Reach Bandwidth Services Malaysia Sdn. Jalur Lebar Nasional Sdn Bhd Jaring Communications Sdn. Bhd. Bhd. Bhd. Bhd. Kedah ICT Holdings Sdn. 26. 19. 46. 37. 52. Maxis Broadband Sdn Bhd Maxis Broadband Sdn Bhd Maxis International Sdn Bhd Maxis International Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn. 34. 24. 92. 97. Bhd. 95. 44. NasionCom Sdn. 91. 96. eB Technologies (M) Sdn. 99. 15. 61. 74. Bhd. 76. 42. 50. 83. Bhd.

Bhd. 29. Bhd. 37. Airtime Management & Programming Sdn. Avo Technology Sdn. Bhd. 12. Airzed Services Sdn Bhd. Bhd. 50. 3. 62 Communications & Multimedia • Selected Facts & Figures Q1 2010 .com Sdn. Capable Titan Sdn. 23. Bhd. Celcom Technology (M) Sdn. Allycom Sdn. 19. Bhd. CCI Central Sdn Bhd Celcom (Malaysia) Berhad Celcom Mobile Sdn. Asian Contact Centres Sdn Bhd Aspati Sdn. 10. 42.D. 44. 24. 43. B. Axis Technologies Solutions (M) Sdn. Ace Touchtone Sdn. Ace Serve Anaconda Sdn. 15. Celcom Timur (Sabah) Sdn Bhd Cellab (M) Sdn Bhd Pelesen Pemberi Perkhidmatan Aplikasi. Astronautic Technology (M) Sdn Bhd AT & T Worldwide Network Services (Malaysia) Sdn Bhd. Broadband Service Integrators Sdn Bhd BT Systems (Malaysia) Sdn. 27. 5. Bhd. Arthatek Resources Corporation Sdn. 9. 26. 17. 3. 9. 10. Bell Network Sdn Bhd Best Debut Sdn. 32. 36. Callplus Telecommunications Sdn. 33. 51.Pelesen Pemberi Perkhidmatan Rangkaian. Bhd. 28. Bhd. 20. 16.com Sdn. 47. Bhd. 2. Baycom Sdn. Bhd. 4. 15. Kelas Applications Service Provider (ASP) Class Licensee 1. 52. 12. 35. Bestlelong. AIMS Data Centre 2 Sdn. Bhd. 17. Bhd. Bhd. 14. Ahead Mobile Sdn. 13. 39. Bhd. Kelas Network Service Provider (NSP) Class Licensee 1. Bhd. 18. Bhd. 11. 18. 26. Bhd. Bhd. Bhd. 8. Baraka Telecom Sdn Bhd Basic Depth Sdn. 14. Bhd. Airasia Berhad Airocom Technology Sdn. 31. ARL Homecomm Sdn Bhd Array Technology Sdn. Bhd. 46. 34. 2. Bhd. 5. Bhd. Azea Communications Sdn. AU Networks Sdn. 29. 6. Bhd. Borneo Zenit Sdn Bhd Brilliant Communications Sdn. 21. 3B Vision International Sdn. Bhd. 21. Beta Technology Sdn. ACN System Solutions Sdn Bhd Advance Able Network Sdn. 6. Bhd. 7. 24. 40. Bhd. 22. Asia Media Sdn. 30. 30. AIMS Data Centre Sdn. Bhd. Aliya Technologies Sdn. 27. 7. Bhd. 45. Bhd. 16. 48. 4. Call Sdn. Bhd. Achi Jaya Communications Sdn Bhd Achi Jaya Communications Sdn Bhd Air Asia Berhad Boeing Aerospace (M) Sdn Bhd Broadway Digital Media Sdn Bhd Comintel Sdn Bhd Communications & Satellite Services Sdn Bhd Electcoms Bhd Extreme Broadband Sdn Bhd Hasyon Teknik Sdn Bhd LNV Solutions Sdn Bhd Mal-Tel Communications Sdn Bhd Netstar Advanced Systems Sdn Bhd Orbcomm Satellite Malaysia Sdn Bhd PersiaSYS Sdn Bhd Protecs A&A CMS Sdn Bhd Schlumberger Wellog (M) Sdn Bhd Segi Maju Sdn Bhd Serting Com Sdn Bhd Societe Internationale Telecommunication Aeronautiques (SITA) Stars Associated Sdn Bhd STR Communications Sdn Bhd Syarikat Mengurus Air Banjir & Terowong Sdn Bhd (SMART) System Alliance Technology Sdn Bhd Universiti Telekom Sdn Bhd USJ One Avenue Vast Meridian Sdn Bhd Widenet Distributor Sdn Bhd Widenet Services Sdn Bhd Xtend Services Sdn Bhd 8. 22. 49. 20. Antechnic Systems Sdn. 28. 13. Bhd. 25. 19. 11. 41. 25. Bhd. Achi Jaya Communications Sdn. Bhd. Alpha Star Multimedia Sdn Bhd Alt Media Sdn. Bhd. Bimbit. 23. Boeing Aerospace (Malaysia) Sdn. 38.

Bhd. 57. Bhd. 92. 119. 143. Cool Mobile Sdn. Bhd. EZNET Sdn. 87. Bhd. Bhd. 140. 68. 109. Equant Services Malaysia Sdn. 61. 60. 94. Etnet. 95. 82. 83. Bhd. Extiva Communications Sdn. 96. Bhd. Bhd. Gigafone (M) Sdn Bhd GITN Sdn. 102. Bhd. 76. Esky Multimedia Sdn Bhd ETA Network Systems Sdn. Bhd. 79. Centurise Tech Sdn. DiGi Telecommunications Sdn. 104. Bhd. Bhd. Bhd. Global Forway Sdn. Gajah Technology (M) Sdn Bhd Gang Mobile Sdn. Corporate Telecoms Sdn Bhd Crazy2U Dotcom Sdn. 113. Bhd. 100. 129. FSBM Net Media Sdn Bhd Ftone Sdn. Bhd. 125. Bhd. 118. 120. Bhd. Centennial Gateway Sdn. 73. Bhd. Century Convergence Sdn Bhd Chatgate Communications Sdn. Bhd. 103. 121. Frizzhub VOB Sdn. Gen-X Technology Sdn. Bhd. Bhd. 134. Bhd. 64. 58. Bhd. 72. 59.com Sdn. Ericsson (Malaysia) Sdn. 70. 130. Fixed Mobile Sdn Bhd FM Mobility Sdn Bhd Focus Spirit Sdn. Digital Five Sdn Bhd Directhere Sdn. F1 Communications Sdn Bhd Fibrecomm Network (M) Sdn. 122. Electcoms Sdn. Bhd. 137. 67. E-Room Sdn. 93. Bhd. Bhd. 99. 55. 111. Bhd. Commzgate Sdn. Bhd. Bhd. 139. DAAC Sdn. Dapat Vista (M) Sdn Bhd Datacraft Advanced Network Servcies Sdn Bhd Dencomm Sales & Services Sdn. 112. 77.53. 69. 71. Focus Telecom Sdn Bhd Forest Interactive Sdn. Gerakan Padu Sdn. 56. Bhd. 101. 84. Everest Mobile Sdn. Excel United Integration Sdn Bhd Exticom Sdn. Community Shapers Sdn. 86. DVM Intellisource Sdn. 97. Bhd. 136. 126. 108. Bhd. 128. Bhd. Dewarisan Holdings Sdn Bhd Didadee Sdn. Bhd. Bhd. 74. Bhd. Dream Chorus Sdn. 124. 65. 117. Chuntake Technology Sdn Bhd Clear-Comm Sdn. Bhd. 131. 110. Bhd. Euro Telecom (M) Sdn Bhd Eutama Sdn. Function Ramslink Sdn.com (M) Sdn Bhd Ektech Consulting Sdn Bhd Elanet Sdn. CSC Malaysia Sdn Bhd CTAPPS Technology Sdn. Bhd. Bhd. Consensus Network Sdn. 138. 85. 63. 91. 105. 106. Bhd. GC Good Will Food Industries Sdn Bhd Genesis Voiz Systems Sdn. First Click Sdn. Ezymobile International Sdn. Bhd. Bhd. Bhd. 107. E-Room Sdn. Compurex Corporation (M) Sdn Bhd Compute Galaxy Sdn Bhd Confident Communications Sdn. EDP Network Sdn Bhd E-Jaaring . Everworks Solutions (M) Sdn. Gateway Option Sdn. 81. 141. 123. Everest Web Sdn. Excel Commerce Solutions Sdn. Bhd D-Xpert Solutions Sdn Bhd eB Technologies (M) Sdn Bhd Edgecomms Sdn. Click Online Sdn Bhd Clicque Technology Sdn. 75. Comintel Sdn. 127. 78. 115. 133. 98. Forte Tech Solutions Sdn. 114. Bhd. 54. 88. Deshi Digital Sdn. Bhd. Extreme Broadband Sdn. 90. Bhd. 80. 62. Foundermall Dot Com Sdn. 66. Bhd. Bhd. 89. Bhd. 116. DACS Network Solutions Sdn Bhd Danawa Resources Sdn. Bhd. Bhd. Global Maxlink Sdn Bhd Communications & Multimedia • Selected Facts & Figures Q1 2010 63 . 98. Bhd. Dubaitech Marketing Sdn. 135. Bhd. 132. Foundermall Solutions Sdn Bhd Free Net Business Solutions Sdn Bhd Frenclub Mobile Sdn. Bhd. Bhd. Bhd. Genting Malaysia Berhad Genusis Consultancy Sdn. 142. Bhd. Bhd.

158. 192. Irmatel Communications Sdn Bhd Isentric Media Sdn. Bhd. 160. Bhd. 213. 215. 170. Matrix Internet & Wireless Sdn. Bhd. 202. IPC Information Systems (Malaysia) Sdn Bhd IPSAT Sdn. Bhd. 176. Bhd. 196. Bhd. JNI System Sdn. 184. Mediaconcise Sdn. 207. MAL-TEL Communications Sdn. Bhd. HeiTech Padu Berhad Hidaka Construction (M) Sdn Bhd Hing Lee Technology Hitz Mobile Sdn. 204. Bhd. 164. Iteach (MSC) Sdn Bhd ITG Technologies Sdn Bhd ITG Telecommunications Sdn. Bhd. 151. 188. 232. MCOM Messaging Sdn. 193. Meridian Surveys (M) Sdn. Level 1 Communications (M) Sdn. 227. iTwix Sdn. 155. GTC Global Sdn. 198. 194. IGMobile Holdings Sdn. IP Innovation Sdn. 157. Bhd. 195. Iktisad Baru Sdn.com Sdn Bhd Iridea (M) Sdn. iSentric Sdn. 223.my Sdn. 231. 162. Global Tone Sdn Bhd Global Transit Communications Sdn. Bhd. 169. 220. Infofame Sdn. 156. 200. Bhd. Micro Ocean Technologies Sdn Bhd 64 Communications & Multimedia • Selected Facts & Figures Q1 2010 . 189. 150. 211. 174. 171. 154. Inter Continental Enterprise Inter Voip Telecom Sdn Bhd Inter-Touch (Malaysia) Sdn. Bhd. Bhd. Bhd. Measat Broadcast Network Systems Sdn. Globe Telecommunication Sdn Bhd Golden Digit Resources Sdn.com. 186. Maxis Mobile Sdn. 172. 234. 191. 179. 226. Mblox Sdn Bhd Mboard Media Sdn. 206. Bhd. Global Surf Sdn. 234. 167. 190. Bhd. Bhd. Bhd. Inventive Computing Sdn. Bhd. Bhd. iRepublics. Logitel Sdn Bhd Lotus West Sdn Bhd M3 Technologies (Asia) Berhad Macro Kiosk Berhad Macro Lynx Sdn. 149. Ikogo Sdn. Bhd. Maxis Mobile Services Sdn Bhd MBf Holdings Sdn. 175. 181. Bhd. LNV Solutions (M) Sdn. IPTEL Sdn. 147. Bhd. Bhd. 222. IBM Malaysia Sdn. Bhd. Bhd. 185. 225. 148. Bhd KB Reload Sdn Bhd KDDI MalaysiaSdn. 214. 180. Bhd. Bhd. Menang Anika Sdn Bhd Merchantrade Asia Sdn. iVoix Global Sdn. Mediaring Sdn. Mexcomm Sdn. Bhd. Bhd. 203. Bhd. Bhd. Bhd. Bhd. Jobmobile Service Centre (M) Sdn. Bhd. 212. 178. 166. Bhd. Mediacliq Sdn. Bhd. 219. Bhd. 228. 201. 221. Bhd. 229. 182. Bhd. Bhd. IdotTV Sdn. 163. KIGB Dot Com KKIPC Sdn. Maribumi Sdn. Jalur Lebar Nasional Sdn Bhd Jaring Communications Sdn. 159. 146. Ionnex Sdn. 199. Kotaemas Edaran Sdn. 187. 177. Bhd Infolient Sdn. Macro Mobile Services Sdn Bhd Macrobuzz Interactive Sdn. 197. 145. Maxis Broadband Sdn.144. Bhd. I-Way Network Sdn. 183. Bhd. 165. ITX Marketing Sdn. Bhd. Iereka Solutions iGlow. 210. 161. Matrix Tech Management Sdn. Bhd. MCOM Media Technology Sdn. Bhd. Bhd. Bhd. Bhd. Bhd. Bhd. 168. 218. Magic Telecom Sdn Bhd Maju Nusa Sdn Bhd Malaysian Allied Mobile Sdn. Iwire Technology Sdn Bhd J & C Pacific Sdn. Bhd. Intelligent Essence Sdn. Kurnia Insurans (Malaysia) Berhad Lavish Team Sdn. 173. HAHD Communications Sdn Bhd Hasyon Teknik Sdn. MDOT Marketing Sdn. 152. 233. Bhd. 217. Bhd. Bhd. 153. 216. Bhd. 209. Bhd. Inobel Sdn. 205. 230. Bhd. 208.

285. Mypressto. PG Communications Sdn. 295. Bhd. Mikro Oasis Sdn.TV Sdn. Bhd. Redtone Telecommunications Sdn. Redtone-CNX Broadband Sdn. Bhd. Bhd. 241. Bhd. Bhd. Bhd. Sadiatec Sdn. 323. Sapura Synergy (Malaysia) Sdn Bhd Savvis Malaysia Sdn Bhd Schlumberger Wellog (M) Sdn. Bhd. Bhd. Bhd. Modern Solution Sdn. Bhd. Bhd. MTE Utara Sdn Bhd MTN Solution Sdn Bhd Mura Communications Sdn Bhd Murasu Communications (Malaysia) Sdn. Pan Malaysian Pools Sdn. Rhyzrin Sdn. 270. M-Village Sdn. Nukilan Mahir Sdn. 255. Bhd. Bhd. Pacnet Global (M) Sdn. 279. 276. 252. Bhd. 307. 237. Nglobe Sdn. Bhd. Bhd. 271. 309. Bhd. Bhd. Bhd. Bhd. Mobility Gateway Sdn. Planetunes Mobiles Sdn. 281. Bhd. 259. Bhd. Mobile Multimedia Sdn. 257. Bhd. 272. 264. Bhd. Bhd. 244. Otelo Telecommunications Sdn. 240. Mobile Touchetek Sdn. Radius-ED Sdn. Bhd. 296. 284. Planworth Communications (M) Sdn. Bhd. Bhd. 321. 268. Bhd. Qasima Technology Sdn. 291. 298. 313. 314. M-Village Solutions Sdn. 274. 247. 312. Pure Access Sdn Bhd Puretech Northern Sdn Bhd Purple Gum Sdn. 263. 320. Bhd. Bhd. Bhd.Com Sdn. Bhd. 293. Bhd. Bhd. 306. 266. Pacific Tone Communications Sdn. 275. 319. Mikimoto Communications Sdn. Bhd. Moblife. Bhd. Pacnet Internet (Malaysia) Sdn. 239. Nextnation Network Sdn. 299. 310. 243. 302. Bhd. 288. 250. 260. Bhd. Bhd. MNC Wireless Berhad Mobif Global Sdn. 311. Moore Nasser Infra Sdn. Bhd. RealRewards Marketing Sdn Bhd Reapfield Technology Sdn. Nisajaya Communication Sdn Bhd Nplay Sdn. 289. Bhd. Bhd. Bhd. Rafais (M) Sdn. Bhd. P1. Redtone Marketing Sdn Bhd Redtone Mobile Services Sdn. 294. My Penang Fon Sdn Bhd Myit Technology Sdn. 254.Com Sdn. Bhd. Persiasys Sdn. 238. 316. Pegasus Premark Sdn Bhd Pernec Paypoint Sdn. 300. 305. 236. 251. 269. Reliva Technology Sdn Bhd Rentak Setia Sdn.235. 297. 248. 249. NTT MSC Sdn. Bhd. Mobile e-Transaction Sdn Bhd Mobile Money International Sdn. MRCB Technologies Sdn. 277. 258. 315. 261. Nestwinner Holding Sdn Bhd Netstar Advanced Systems Sdn. Bhd. Navitel Sdn. Mutual Digital Sdn. 280. ORBCOMM Satellite Malaysia Sdn. 256. Reliant Communication Sdn. Motion Cards Malaysia Sdn Bhd Move Success Sdn. Next Telecommunications Sdn. 245. Nexus Solaris Sdn Bhd NGC Systems Sdn. Quick Access Technology Sdn. Octazen Sdn Bhd One M Multi Media Optical Communication Engineering Sdn. Bhd. Next Wave Communications Sdn. 318. 287. Bhd. 253. 317. Bhd. Bhd. 273. 292. My IT Depot Enterprise My Lucky Mobile Sdn. 324. Pandone Technology Sdn Bhd Pavo Communications Sdn Bhd Paycomm Sdn. 278. M-Mode Mobile Sdn. 301. 65 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Bhd. Redtone Mytel Sdn. Sacofa Sdn. Bhd. 286. Reach Bandwidth Services Malaysia Sdn. 304. 267. 242. Bhd. Bhd. 290. 282. Packet One Networks (Malaysia) Sdn. Bhd. Bhd. Bhd. Mobile Entertainment (M) Sdn. Bhd. Bhd. 246. 308. 283. N2N Connect Berhad xxxx Nassion Systems (M) Sdn. 322. 265. Bhd. Bhd. 262. 303. Bhd. Protecs A&A CMS Sdn.

Bhd. Bhd. 398. Bhd. 397. Soak Technologies Sdn Bhd Societe Internationale Telecommunications Aeronautiques (SITA) Speedy Marvel Sdn Bhd Sphinx Fusion Sdn. Bhd. Sector Solutions Sdn Bhd Sedania Corporation Sdn. 349. Bhd. 339. Uberfusion Sdn. 367. 361. Bhd. Bhd. 350. 394. Bhd. 395. Bhd. 332. Segi Maju Sdn. Telecom Venture Sdn Bhd Teleinfo Technology & Services Sdn Bhd Telekom Applied Business Sdn. 328. 404. 379. Bhd Voiztech Communication Sdn Bhd Vox Emas Communications Sdn. 333. 327.369. Widelink Asia Sdn Bhd 66 Communications & Multimedia • Selected Facts & Figures Q1 2010 . TT dotCom Sdn. 359. 388. Shrad Computing Sdn Bhd Simer Solutions Sdn. Stars Associated Sdn. Verizon Communications Malaysia Sdn Bhd Victory Vois Sdn Bhd Virtual Payment Sdn Bhd Vision Interactive Broadband Services Sdn Bhd. 389. Utem Solutions Sdn Bhd VADS Bhd. 368. Wellcom Communications (M) Sdn. Serting Com Sdn. 408. Bhd. 409. 375. 348. 363. 343. 341. Bhd. Bhd. 360. Telcom Research (M) Sdn. 390. 393. 387. 336. Two-P Technology (M) Sdn. Uncover Technology Sdn. 380. Bhd. Telshine Telecommunication Sdn. 354. Bhd. Bhd. Syntomos Technologies Sdn Bhd System Alliance Technology Sdn Bhd Talk Eight Communications Sdn. 399. Bhd. 342. WI Network Sdn. Web ASP Sdn. 381. Triprogram Solutions Sdn Bhd Trylah Sdn. 411. Bhd. Bhd. Synergycentric Sdn Bhd Syntaxbd Sdn. 344. Smartag Technologies Sdn. 384. Bhd. 337. Bhd. 374. Bhd. Bhd. Bhd.Com Sdn. Union Vector Alliance Sdn Bhd Universal Connections Integrator (M) Sdn Bhd USJ One Avenue Sdn. Techninier Sdn. 358. 405. Bhd. Telekom Malaysia Berhad Teletouch Communications Sdn. Bhd. Vyke Asia Sdn. TPM IT Sdn. Bhd. Skydoor Skyline Theme Sdn. Bhd. Bhd. Bhd. T-Melmax Sdn Bhd. Bhd. Temasek Communication Sdn Bhd T-Force Technology Sdn. Bhd. 346. 377. Tune Talk Sdn. 391. Bhd. Stirk Lamont (MSC) Sdn Bhd STR Communication Sdn. 326. 353. 365. 347. U Link Global Sdn Bhd U Mobile Sdn. Bhd. Bhd. SN Mobile Digital Sdn. Teliti Computers Sdn. Threesixty Technologies Sdn. Setia Haruman Technology Sdn. 334. 355. 402. Vast Meridian Sdn. Bhd. Sunway Digital Wave Sdn Bhd Super Call Sdn. 331. SMS Biz Sdn Bhd SMS91. Bhd. 357. Bhd. 382. Bhd. 373. TIME dotNet Berhad TIME Reach Sdn. 386. Bhd. Telshine Sdn. 366. (Changed name to Paycomm Network Sdn Bhd) Tisisit Corporation (M) Sdn Bhd TM Info-Media Sdn. 406. Sellreenz Communications Sdn. 403. Bhd. 362. Bhd. 335. 356. Bhd. Bhd. 376. STS Telecommunications (M) Sdn Bhd Sufi Integrated Resources Network Sdn Bhd Suitelab Technology Sdn. 378. Bhd. 407. Symphonet Sdn. 383. VMax Point (M) Sdn Bhd Voicestar Communications Sdn. 351. 401. West Infinity (M) Sdn. 371. 364. Bhd. 410. 370. Bhd. 325. Sybase Software (M) Sdn. Bhd. 329. 400. Two Tale Marketing Sdn. 385. 396. Bhd. 392. 340. 345. Superb Trax Systems Sdn Bhd Supreme Landmobile & Wireless Corporation Sdn Bhd Suprima Holdings Sdn. Tranglo Sdn. 338. Bhd. 372. Tri-Castle Express Sdn Bhd Trio Mobile Sdn. 330. 352. Bhd. 412.

9. (Manis FM) Institut Kefahaman Islam Malaysia (Radio IKIM) ISY Holdings Sdn. 28. Bhd. Zoom Mobile Solutions Sdn Bhd 19. Suara Johor Sdn Bhd (Best 104) Synchrosound Studios Sdn Bhd (HotFM) TM Net Sdn. 423. Husa Network Sdn. Bhd.413. 24. Bhd. 20. 3rd Dimension Sdn Bhd Asia Media Sdn Bhd Berjaya Georgetown Hotel (Penang) Sdn Bhd Berjaya Langkawi Beach Resort Sdn Bhd Bukit Jambul Hotel Development Sdn Bhd Copthrone Orchid Penang Sdn Bhd DigistarRauland MSC Sdn Bhd First World Hotels & Resorts Sdn Bhd Genting Golf Course Bhd Genting Malaysia Berhad Gloharta (M) Sdn Bhd Hyatt Regency Kuantan Resort Komtar Hotel Sdn Bhd Kuala Lumpur Convention Centre Sdn Bhd Langkawi Island Resort Sdn Bhd Lembaga Kemajuan Pertanian Perusahaan Negeri Pahang (LKPP) Mamlaka Langkawi Sdn Bhd Metroplex Holdings Sdn Bhd One World Hotel Sdn Bhd Pantai Dalit Beach Resort Sdn Bhd Papago Sdn Bhd President Hotel Sdn Bhd President Hotel Sdn Bhd Communications & Multimedia • Selected Facts & Figures Q1 2010 67 . XOX Com Sdn. Bhd. 14. Bhd. Bhd. Individu Content Applications Service Provider (CASP) Individual Licensee 1. 415. 6. 425. Wonderful Telecommunications Sdn. 6. 21. Bhd. 421. 21. Asiaspace Digital Network Sdn Bhd BFM Media Sdn. 23. Bhd. Kelas Content Applications Service Provider (CASP) Class Licensee 1. 8. Bhd. Widenet Distributor Sdn. 5. Bhd. 2. Bhd. 16. 3. 12. Xota Communications Sdn. 20. 10. Xtend Services Sdn Bhd Yesnet Telecommunication Sdn. 7. 32. 427.) DE Multimedia Sdn Bhd Greenline Communication Sdn Bhd Husa Network Sdn. 15. U-Television Sdn. 5. 33. 26. 10. Bhd. 422. 14. 30. 9. Yomobile Sdn. 13. 15. 4. Bhd. 417. Network Guidance Sdn Bhd (FINE Network) Onefm Radio Sdn Bhd (formerly known as Radio Wanita Berhad) Perfect Excellence Waves Sdn. 27. 429. 17. 428. 12. Xpedite Systems Incorporated (Malaysia) Sdn. 17. Bhd. 4. Asia Media Sdn. Bhd. Bhd. 3. 13. Bhd. 19. Bhd. World Marketplace Sdn Bhd Xintel Sdn. 11. Bhd. 11. Bhd. 18. Wi-Net Technology Sdn Bhd Wokbyte Sdn. Bhd. 25. Widenet Distributor Sdn. Bhd. 22. 419. 7. Pelesen Pemberi Perkhidmatan Aplikasi Kandungan. 414. (HITz) & (Light & Easy) Metropolitan TV Sdn Bhd (Metro Vision) MOL Media Sdn. 418. 416. 29. 31. 424. Zay Mobile Sdn Bhd Zeus3 Sdn. Pertubuhan Berita Nasional Malaysia (Bernama) Radio Lebuhraya Sdn Bhd (THR) Rimakmur Sdn Bhd Rimakmur Sdn Bhd Sistem Televisyen Malaysia Bhd (TV3) Soak Broadcasting Sdn Bhd STAR Rfm Sdn. Bhd. 8. XTC Solutions (M) Sdn. CH-9 Media Sdn Bhd (formerly known as Medanmas Sdn. Bhd. 18. 2. Natseven TV Sdn Bhd (NTV7) Pelesen Pemberi Perkhidmatan Aplikasi Kandungan. 16. 420. Kristal Harta Sdn Bhd (Cats Radio) Maestra Broadcast Sdn Bhd (MIX FM) & (ERA) Malaysia Airports (Sepang) Sdn Bhd (Radio KLIA) Measat Broadcast Network Systems Sdn Bhd Measat Radio Communications Sdn Bhd (MY). 23. 426. 22. Perfect Excellence Waves Sdn.

27. 30. 31. Subang Hotel Development Sdn Bhd Sunway Hotel (Penang) Sdn Bhd Sunway Hotel (Seberang Jaya) Sdn Bhd Tanjong Aru Hotel Sdn Bhd THR Hotel (Johor) Sdn Bhd THR Hotel (Sarawak) Sdn Bhd THR Hotel (Sarawak) Sdn Bhd Widuri Pelangi Sdn Bhd 68 Communications & Multimedia • Selected Facts & Figures Q1 2010 . 26.24. 28. 29. 25.

This is updated half yearly. Laman web SKMM adalah di www.skmm. Sila hubungi SKMM untuk maklumat lanjut. The Statistical Briefs disseminates findings of surveys conducted by MCMC.Masri Hubungi Contact Sila hubungi Jabatan Statistik dan Sumber Ilmu sekiranya anda mempunyai pertanyaan yang berkaitan dengan statistik-statistik yang disiarkan di dalam buletin ini pada alamat berikut: Please contact the Statistics & Knowledge Resource Department if you have any queries regarding the statistics published in this bulletin through the following email address: statistics@skmm. Komunikasi & Multimedia: Fakta & Angka Terpilih (ISSN:1675-6223).gov. buletin suku tahunan bagi industri komunikasi & multimedia. 2. 2. a quarterly bulletin of the communications & multimedia industry. Sila hubungi SKMM untuk maklumat lanjut.gov.my The MCMC website contains extracts of statistics pertaining to the communications & multimedia and postal & courier industry.UNTUK STATISTIK-STATISTIK LAIN PADA SETIAP SUKU TAHUN DAN SETIAP SETENGAH TAHUN FOR MORE STATISTICS UPDATED EVERY QUARTERLY AND HALF YEARLY LAMAN WEB WEBSITE Laman web SKMM mengandungi sedutan statistik-statistik yang berkaitan dengan industri komunikasi & multimedia dan pos & kurier. The MCMC website is at www.my BULETIN STATISTIK SKMM menerbitkan penerbitan berikut : STATISTICAL BULLETIN 1. Jabatan Statistik & Sumber Ilmu The Statistics & Knowledge Resource Department PENGARAH DIRECTOR PERANGKAWAN STATISTICIAN Koay Hock Eng Azilawati Bt. Perkhidmatan Pos & Kurier: Fakta & Angka Terpilih (ISSN: 1823-9919). Communications & Multimedia: Selected Facts & Figures (ISSN:1675-6223). Statistik-statistik ini dikemaskinikan pada setiap setengah tahun. adalah penerbitan bertujuan untuk menyebarkan penemuan-penemuan kajian yang dilaksanakan oleh SKMM. bulletin separa tahunan bagi industri pos & kurier. Postal & Courier Services: Selected Facts & Figures (ISSN: 1823-9919) a half yearly bulletin of the postal & courier industry. MCMC publishes the following publications : 1.my Communications & Multimedia • Selected Facts & Figures Q1 2010 69 . Contact the MCMC for more details.gov.skmm. Contact MCMC for more details. STATISTICAL BRIEF Statistical Brief.

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13244854654545454 5465235895123214275 156562323.gov.skmm.20023232323 32154873521334358577754 Suruhanjaya Komunikasi dan Multimedia Malaysia Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission 877752542331423345878991211 Malaysian Communications and Multimedia Commission 441422335654634216695653142343 11213656541121154532135254138974135 332123654876796313541235648695241353224433 32213231313113453136564113. 63000 Cyberjaya Selangor Darul Ehsan Tel : +60 3 86 88 80 00 Facsimilie : +60 3 86 88 10 06 Aduan SKMM : 1 800 888 030 Website : www.56987456523541355989 22223652365978546984123354413544134721454212111 52365464978875468785431326546413654413311335636 12153103245754600564224164641364365413656454806 56050652365645114609874652311332156365515154543 53553055340808997045623105487866665413879745056 3523565454879645213042434795421 5421316457978454612430424512 245134645727978523565210979 542316797874542436006424316 978454613124042154643420376 978546343424000203061645497 643451243461345297875426458 978754897851210012365423165 978754643121519108522436184 987987454213160975763424641 KOMUNIKASI & MULTIMEDIA KOMUNIKASI & MULTIMEDIA 656415445546485445456545464 FAKTA & ANGKA TERPILIH FAKTA & ANGKA TERPILIH 852852368741563244455556998 COMMUNICATIONS & MULTIMEDIA COMMUNICATIONS & MULTIMEDIA 578996554112300232656695989 SELECTED FACTS & FIGURES SELECTED FACTS & FIGURES 232451243764985697854213150 245124360978451298563264213 240124514043065247985460412 213452410215642720041421978 154679815643424010213458576 546797875764933124044361457 Suruhanjaya Komunikasi dan Multimedia Malaysia Suruhanjaya Komunikasi dan Multimedia Malaysia 245797876457949876431210243 Malaysian Communications and Multimedia Commission Malaysian Communications and Multimedia Commission 851202374569410223585110065 744568142366987451165064878 489741513548796878512323798 452135676874511354368700841 123548878541356698741135235 656968998974123132136116553 875456841531313653455469946 9784364546411145111541643113 034068745365844684845311364 741144454454541036569853235 321564877854568678414015345 456871036899110336524789541 KOMUNIKASI & MULTIMEDIA KOMUNIKASI & MULTIMEDIA 236558897474112510323545666 FAKTA & ANGKA TERPILIH FAKTA & ANGKA TERPILIH 875575266632012545692200365 COMMUNICATIONS & MULTIMEDIA COMMUNICATIONS & MULTIMEDIA 985632014578569236524102335 SELECTED FACTS & FIGURES SELECTED FACTS & FIGURES 41256398745621120366552233565 4125698736652155666887411232336666 4566321789852001445556663324566987745454650046540 012236547899874653231105487986445464544683142464579784572 21345465797978754643828589568652021344540431344676464576 14523698745520012232215454688605989234546878787456541333 656458785225223654112556633221145599878787854541415454554 21546372787979787772721012145401012434652879887574634343 Q1 2 0 1 0 Q2 2 0 1 0 Q3 2 0 1 0 Q4 2 0 1 0 Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission Off Persiaran Multimedia.my .

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