13 546 15656 32154873 Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission 87775254233 441422335654634

1121365654112115453 33212365487679631354123564 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 KOMUNIKASI & MULTIMEDIA 656415445546 FAKTA & ANGKA TERPILIH 852852368741 COMMUNICATIONS & MULTIMEDIA 578996554112 SELECTED FACTS & FIGURES 23245124376

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©MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION, (SKMM), 2010 The information or material in this publication is protected under copyright and, save where otherwise stated, may be reproduced for non-commercial use provided it is reproduced accurately and not used in a misleading context. Where any material is reproduced, the Malaysian Communications and Multimedia Commission, as the source of the material, must be identified and the copyright status acknowledged. The permission to reproduce does not extend to any information or material the copyright of which belongs to any other person, organization or third party. Authorization or permission to reproduce such information or material must be obtained from the copyright holders concerned. This work is based on sources believed to be reliable, but the Malaysian Communications and Multimedia Commission does not warrant the accuracy or completeness of any information for any purpose and cannot accept responsibility for any error or omission. Published by: Malaysian Communications and Multimedia Commission (MCMC) Off Persiaran Multimedia 63000 Cyberjaya, Selangor Darul Ehsan Tel: +60 3 86 88 80 00 Fax: +60 3 86 88 10 06 Aduan SKMM: 1-800-888-030 http: //www.skmm.gov.my

13 5465 15656 32154873 87775254233 441422335654634 1121365654112115453 332123654876796313541235648 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 KOMUNIKASI & MULTIMEDIA 656415445546 FAKTA & ANGKA TERPILIH 852852368741 COMMUNICATIONS & MULTIMEDIA 578996554112 SELECTED FACTS & FIGURES 232451243764

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Matlamat Dasar Kebangsaan bagi Industri Komunikasi dan Multimedia National Policy Objectives for the Communications & Multimedia Industry
Menjadikan Malaysia sebagai pusat dan tumpuan utama dunia bagi perkhidmatan komunikasi dan perkhidmatan maklumat dan kandungan multimedia To establish Malaysia as a major global centre and hub for communications and multimedia information and content services Menggalakkan pewujudan masyarakat madani yang dalamnya perkhidmatan berdasarkan maklumat akan menyediakan asas bagi peningkatan yang berterusan kepada mutu kerja dan hidup To promote a civil society where information based services will provide the basis of continuing enhancements to quality of work and life Mencambahkan dan memupuk sumber maklumat dan perlambangan budaya tempatan yang membantu mengetengahkan identiti kebangsaan dan kepelbagaian dunia To grow and nurture local information resources and cultural representation that facilitates the national identity and global diversity Mengawal selia bagi faedah jangka panjang pengguna akhir To regulate for the long-term benefit of the end user Menggalakkan tahap keyakinan pengguna yang tinggi dalam penyampaian perkhidmatan daripada industri itu To promote a high level of consumer confidence in service delivery from the industry Memastikan penyediaan perkhidmatan sama rata yang mampu dibayar melalui infrastruktur kebangsaan yang sentiasa ada To ensure an equitable provision of affordable services over ubiquitous national infrastructure Mewujudkan suasana aplikasi yang giat bagi pengguna akhir To create a robust applications environment for end users Memudahkan pengagihan secara berkesan sumber seperti tenaga buruh mahir, modal, pengetahuan dan aset kebangsaan To facilitate the efficient allocation of resources such as skilled labour, capital, knowledge and national assets Menggalakkan pembinaan keupayaan dan kecekapan dalam industri percantuman Malaysia To promote the development of capabilities and skills within Malaysia’s convergence industries; Menjamin keselamatan maklumat dan kebolehpercayaan dan keutuhan rangkaian To ensure information security and network reliability and integrity

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Communications & Multimedia • Selected Facts & Figures Q1 2010

2. 7. 8. Petunjuk-petunjuk asas Malaysia Malaysia basic indicators Kadar penembusan sepintas lalu Penetration rates at a glance 1 2 KOMUNIKASI DAN MULTIMEDIA COMMUNICATIONS AND MULTIMEDIA JALUR LEBAR DAN INTERNET BROADBAND AND THE INTERNET 3. 9. Bilangan langganan jalur lebar dan kadar penembusan Number of broadband subscriptions and penetration rate Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state Capaian Komuniti Community access Bilangan lokasi ‘Hotspot’ mengikut negeri Number of Hotspot locations by state Bilangan langganan ‘Hotspot’ Number of Hotspot subscriptions Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender Penggunaan Internet di rumah mengikut kategori umur Household use of the Internet by age categories 7 8 9 11 11 12 13 14 Communications & Multimedia • Selected Facts & Figures Q1 2010 iii . 5. 4.Isi Kandungan Contents 10 Matlamat Dasar Kebangsaan bagi Industri Komunikasi dan Multimedia 10 National Policy Objectives for the Communications and Multimedia Industry Nota Notes Simbol dan singkatan Symbols and abbreviations ii vii viii PETUNJUK-PETUNJUK ASAS BASIC INDICATORS 1. 6. 10.

13. 20. 19. 16.Isi Kandungan Contents 11. Bilangan langganan telefon selular dan kadar penembusan Number of cellular telephone subscriptions and penetration rate Kadar penembusan telefon selular per 100 penduduk mengikut negeri Cellular telephone penetration rate per 100 inhabitants by state Bilangan langganan 3G Number of 3G subscriptions Kemudahalihan nombor Number portability Peratus pengguna telefon selular mengikut kawasan bandar dan luar bandar Percentage of cellular telephone users by urban and rural areas Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender Perkhidmatan pesanan pendek Short message services (SMS) Indeks kepuasan pengguna telefon selular Cellular telephone consumer satisfaction index Telefon selular per 100 penduduk negara-negara ASEAN Cellular telephone per 100 inhabitants ASEAN countries Telefon selular per 100 penduduk bagi 10 rakan perdagangan terbesar. 23. 15. Malaysia Cellular telephone per 100 inhabitants for 10 biggest trading partners. 22. Malaysia 21 22 24 25 26 27 28 29 30 31 iv Communications & Multimedia • Selected Facts & Figures Q1 2010 . 12. 21. Malaysia Broadband per 100 inhabitants for 10 biggest trading partners. 18. Malaysia 15 16 17 18 19 20 TELEFON SELULAR CELLULAR TELEPHONES 17. Penggunaan Internet di rumah mengikut bilangan jam penggunaan seminggu Household use of the Internet by number of hours of use per week Penggunaan Internet di rumah mengikut kegunaan utama Household use of the Internet by main use Peratus isi rumah yang mempunyai kemudahan komputer peribadi mengikut negeri Percentage of households with access to personal computers by state Indeks kepuasan pengguna akses Internet Internet access consumer satisfaction index Jalur lebar per 100 penduduk bagi negara-negara ASEAN Broadband per 100 inhabitants for ASEAN countries Jalur lebar per 100 penduduk bagi 10 rakan perdagangan terbesar. 26. 14. 24. 25.

Bilangan Talian Ibusawat Terus dan kadar penembusan Number of DEL Connections and penetration rate Kadar penembusan Talian Ibusawat Terus per 100 isi rumah mengikut negeri DEL penetration rate per 100 households by state Peratus langganan isi rumah Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage of DEL household subscriptions by urban and rural areas Rangkaian Talian Ibusawat Terus. 35. 35 36 37 38 39 40 41 RADIO DAN TV RADIO AND TV 37. 29. Malaysia Main telephone lines per 100 inhabitants for 10 biggest trading partners. 39. Malaysia 32 33 34 30. 36. 33. 28. capacity used Bilangan telefon awam Number of public payphones Bilangan telefon awam per 1000 penduduk mengikut negeri Number of public payphones per 1000 inhabitants by state Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas Indeks kepuasan pengguna Talian Ibusawat Terus DEL consumer satisfaction index Talian telefon utama per 100 penduduk bagi negara-negara ASEAN Main telephone lines per 100 inhabitants for ASEAN countries Talian telefon utama per 100 penduduk bagi 10 rakan perdagangan terbesar. Peratus isi rumah yang mempunyai kemudahan peralatan Radio/Hi-fi mengikut negeri Percentage of households with access to Radio/Hi-fi by state Peratus isi rumah yang mempunyai kemudahan peralatan televisyen mengikut negeri Percentage of households with access to television by state Peratus isi rumah yang mempunyai kemudahan peralatan VCR/VCD/DVD mengikut negeri Percentage of households with access to VCR/VCD/DVD by state 42 43 44 Communications & Multimedia • Selected Facts & Figures Q1 2010 v . kapasiti digunakan DEL network. 31. 38.Isi Kandungan Contents TALIAN IBUSAWAT TERUS DAN TELEFON AWAM DEL AND PUBLIC PAYPHONES 27. 32. 34.

Kedudukan Malaysia dalam indeks berkaitan ICT Malaysia ranking for ICT related indices 55 LAMPIRAN APPENDIX Senarai pemegang lesen List of licensees 59 vi Communications & Multimedia • Selected Facts & Figures Q1 2010 . 42. Bilangan lesen Pihak Berkuasa Pemerakuan Number of Certification Authorities Bilangan sijil yang dikeluarkan mengikut jenis Number of certificates issued by type 51 52 KEDUDUKAN MALAYSIA DALAM INDEKS BERKAITAN ICT MALAYSIA RANKING FOR ICT RELATED INDICES 45. TV bebas ke udara Number of broadcast minutes. Bilangan minit penyiaran. 44.Isi Kandungan Contents 40. 41. free to air TV Bilangan langganan TV berbayar Number of pay TV subscriptions Indeks kepuasan pengguna TV dan Radio TV and Radio consumer satisfaction index 45 46 47 TANDATANGAN DIGITAL DIGITAL SIGNATURE 43.

Notes Where a table is not accompanied by a source acknowledgement.Nota Sekiranya sesuatu jadual tidak diikuti oleh nota tentang sumber data. the graph data range is shaded. Angka yang terkandung dalam sesuatu jadual merujuk kepada penghujung tempoh. Communications & Multimedia • Selected Facts & Figures Q1 2010 vii . Pastikan tarikh unjuran dibuat dan catatkan tarikh itu dalam semua laporan yang memetik dari penerbitan ini. then the penetration rates as at end June of that year must be used. Forecasts must be used with care. Ini adalah berbeza daripada amalan demografi Malaysia di mana jumlah penduduk pertengahan tahun dianggap sebagai jumlah penduduk tahunan. all forecasts were made based on data available to SKMM at 10 May 2010. semua unjuran dibuat berdasarkan maklumat yang ada pada SKMM pada 10 May 2010. Hence a penetration rate for a given year is calculated using the number of subscriptions and estimated population as at the end of the year. Angka-angka yang dipinda digariskan. maka seluruh data yang terkandung di dalamnya berpunca semata-mata daripada Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM). Ensure that the latest available forecasts are used as most forecasts made are autoregressive. that table carries data that emanated solely from the Malaysian Communications and Multimedia Commission (SKMM). maka kadar penembusan seperti pada penghujung Jun hendaklah digunakan. If the practices need to be synchronised to the demographic norm. Sebagai contoh. In this issue. Sekiranya kedua-dua amalan ini hendak diselaraskan kepada norma demografi. kadar penembusan tahunan bagi sesuatu perkhidmatan dikira dengan menggunakan jumlah langganan dan anggaran jumlah penduduk pada penghujung tahun. Revised figures are underscored. Where a graph accompanies a table. Always note the date on which the forecasts were made and any reproduction of the forecasts should carry a similar cautionary note. Data yang digrafkan. dilorekkan dalam jadualnya. Preliminary figures are italicized. Angka-angka awalan dicondongkan. Numbers and percentages may not add up because of rounding. Dalam isu ini. or more up to date predictor variables may now be available. Nombor dan peratus bila dijumlahkan mungkin tidak sama dengan jumlah yang ditunjukkan atas sebab pembulatan. Angka-angka unjuran hendaklah digunakan dengan berhati-hati. Pastikan unjuran terbaru digunakan kerana kebanyakan unjuran berdasarkan kaedah autoregresif ataupun variabel peramal yang lebih kemaskini telah diperolehi. Figures presented in tables are as at the end of the period. This is different from the Malaysian demographic practice of using the mid-year population as the population for that year.

Simbol dan singkatan Symbols and abbreviations … … Suku Qtr SKMM MCMC BNM BNM JPM DOS KPKK MICC ITU – – – – – – – – – – – – – Tidak diperolehi Not available Sukutahun Quarter Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission Bank Negara Malaysia Central Bank of Malaysia Jabatan Perangkaan Malaysia Department of Statistics. Malaysia Kementerian Penerangan Komunikasi dan Kebudayaan Ministry of Information Communication and Culture International Telecommunication Union viii Communications & Multimedia • Selected Facts & Figures Q1 2010 .

13 546 15656 32154873 PENUNJUK .5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .PENUNJUK ASAS 87775254233 Basic Indicators 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.

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86 26. IHP bagi sesuatu suku tahun merujuk kepada indeks purata dari 1hb Januari hingga hujung suku tahun tersebut.790 183.759 185.7 97.8 111.392 505.258 134. BNM Nota penjelasan: Explanatory notes: 1.187 6.61 28.46 28. BNM DOS. Tahun asas adalah 2005.8 111. 2.310 121.564 738.622 5.048 519.414 426.1 100. The CPI reported against a quarter.7 111.91 27.1.32 25.9 112.504 5.091 6.153 6.899 Indeks Harga Pengguna (IHP) 2 95.481 174.31 28. Communications & Multimedia • Selected Facts & Figures Q1 2010 1 .508 447.1 113.122 6.0 103.38 26.02 28.451 572.967 6.252 Households (‘000) Note Punca: Source: JPM. Tahun asas adalah 2000.850 5.6 105.330 GDP (RM) Current prices (billion) Constant prices (billion) 1 Harga malar (bilion) 1 339.220 6. Base year is 2000.550 641.769 474.658 162.16 28. Base year is 2005.353 528.7 111.392 474.45 28.717 137.76 Population (million) 5.660 127. refers to the average index for the period spanning 1st January to the end of that quarter.2 Consumer Price Index (CPI) 2 Nota 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Year 1 Qtr 25.483 133. Penunjuk-penunjuk asas Malaysia Malaysia basic indicators Tahun Suku Penduduk (juta) Isi rumah (‘000) KDNK (RM) Harga semasa (bilion) 418.735 5.677 156.

2.3 Per 100 inhabitants 2 37.4 107.2 44.5 74.8 2.7 34.1 6.8 44.4 65.0 52.9 43.8 4.3 85.0 43.1 2 43. Kadar penembusan sepintas lalu Penetration rates at a glance Tahun Suku Talian Ibusawat Terus Per 100 isi rumah Nota 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Unjuran Forecast 2010 1 1 66.9 56.2 10.0 27.8 36.3 47.8 30.9 100.8 104.1 62.5 44.4 9.6 8.7 44.1 98.1 72.3 58.2 21.1 105.9 1.2 Per 100 households Broadband 3 108.9 Per 100 inhabitants Cellular telephone 4 Year Note Qtr DEL 1 2 Communications & Multimedia • Selected Facts & Figures Q1 2010 .1 100.2 10.3 49.2 31.1 29.5 Per 100 penduduk 2 Jalur lebar Per 100 isi rumah 3 Telefon selular Per 100 penduduk 4 21.4 Per 100 households 11.8 7.1 24.9 44.1 6.9 15.5 48.

private household subscriptions and public WiFi subscriptions are not taken into account. Langganan bukan isi rumah and langganan WiFi awam tidak diambilkira. Kadar penembusan talian ibusawat terus per 100 isi rumah dikirakan dengan membahagi jumlah langganan isi rumah persendirian dengan jumlah isi rumah sendirian dan didarab dengan 100. Kadar penembusan telefon selular dikira sebagai jumlah langganan dibahagi jumlah penduduk dan didarabkan dengan 100. Public WiFi subscriptions are not taken into account. 2. The broadband penetration rate per 100 households is calculated by dividing the number of subscriptions used in private households by the number of private households and multiplying by 100. A penetration rate over 100% can occur because of multiple subscriptions. 4. Langganan WiFi awam tidak diambilkira. Non.Nota penjelasan: Explanatory notes: 1. Penembusan yang melebihi 100% boleh berpunca daripada pelanggan yang melanggan melebihi daripada satu langganan. Kadar penembusan jalur lebar per 100 penduduk dikirakan dengan membahagi jumlah langganan isi rumah dan langganan bukan isi rumah dengan jumlah penduduk dan didarab dengan 100. Communications & Multimedia • Selected Facts & Figures Q1 2010 3 . Kadar penembusan jalur lebar per 100 isi rumah dikirakan dengan membahagi bilangan langganan yang digunakan di isi rumah sendirian dengan jumlah isi rumah sendirian dan didarab dengan 100. 3. The cellular telephone penetration rate refers to the total subscriptions divided by the total population and multiplied by 100. The broadband penetration rate per 100 inhabitants is calculated by dividing the sum of household and non-household subscriptions by the number of inhabitants and multiplying by 100. The DEL penetration rate per 100 households is calculated by dividing the number of private household subscriptions by the number of private households and multiplying by 100.

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5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 5465 15656 32154873 KOMUNIKASI DAN MULTIMEDIA 87775254233 Communications & Multimedia 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.

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8 19.05 6.4 386.7 158.7 70.2 755.3 8.0 ADSL 3.4 21.2 469.5 1.9 2.8 1.5 562.2 11.9 1.7 2.8 1.1 168.9 911.0 20.5 7.7 58.2 Mobile 0.6 Total (‘000) 1 735.0 10.7 335.667. Bilangan langganan jalur lebar dan kadar penembusan Number of broadband subscriptions and penetration rate Tahun Suku ADSL Tetap SDSL Lain-lain Tanpa wayar Mobile Lain-lain Jumlah ('000) Jumlah (Total) 2006 2007 2008 2009 1 2 3 4 2010 Jumlah penduduk Total population Kadar penembusan penduduk Population penetration rate Isi Rumah (Households) 2006 2007 2008 2009 1 2 3 4 2010 1 628.5 7.1 1.4 209.2 269.8 639.9 1.9 194.8 6.5 1.8 272.3 1.1 1.0 152.2 13.3 14.3 4.620.7 52.1 1.6 409.3 1.7 927.820.3 1.9 28.5 96.2 7.2 Jumlah isi rumah Total number of households Kadar penembusan isi rumah Household penetration rate Wireless Communications & Multimedia • Selected Facts & Figures Q1 2010 7 .911.4 1.0 1.1 20.159.098.4 2.0 106.7 1.7 858.5 1.4 Others 115.2 1.285.362.7 10.3 1.8 148.513.281.3 6.2 1.2 775.9 114.9 19.3 2.758.9 8.159.8 9.1 45.8 2.251.9 1.9 18.4 28.122.1 400.0 199.1 1321.4 234.6 9.922.8 21.561.7 9.6 Others 2.7 5.4 1.5 SDSL Fixed 2 2.0 1.9 8.718.0 491.4 1.0 8.5 440.2 138.285.2 1.3 183.1 8.7 20.3 16.6 7.3 202.3 10.2 228.502.Households) 2006 2007 2008 2009 1 2 3 4 2010 Year 1 Qtr 107.2 432.5 19.5 631.002.4 19.4 240.0 659.5 Bukan Isi Rumah (Non .3.160.7 358.167.6 1.5 8.6 7.5 1.0 13.0 17.7 4.6 527.8 6.8 38.462.1 1.2 648.8 501.253.421.4 10.382.2 144.6 762.5 1.1 1.9 1.4 1.971.6 210.9 34.4 1.9 77.219.7 1.9 1.8 1.

5 11.5 10.0 34.2 7.9 28.6 54.2 21.0 18.1 6.5 52.4 17.5 2010 1 Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.4 17.1 6.2 2007 Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state Q1/2010 90 80 70 60 50 40 30 20 10 0 31.2 2009 3 4 29.1 27.7 18. Labuan Malaysia State 13.1 22.8 24.0 15.5 19.1 25.0 18.3 52.6 27.2 24.4 19.2 15. 8 Communications & Multimedia • Selected Facts & Figures Q1 2010 . P.4 11.6 15.7 4 2010 1 31.2 10.6 11.8 46.0 9. Kuala Lumpur W.9 17.1 17.6 26.5 31.4 10.9 32.1 21.5 8.6 11.4 38.1 16.0 11.3 13.5 24.1 17.1 2 2009 3 26.3 7.P.0 1 2 24.1 16.3 20.4 19.0 31.2 29.6 6.2 13.1 2008 1 22.4 43.0 72.5 11.9 19.9 46.1 14.3 98.6 14.9 19.7 13.7 13. Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state Negeri 2007 2008 19.2 29.4 49.1 6.4 25.1 16.7 13.4.0 18.0 24.0 20.7 9.6 28.9 36.4 22.3 24.7 31.2 80.0 Jo r h n g ng ho edah ntan laka k.6 24.2 98.5 13.0 33.7 16.3 17.6 15.9 12.0 21.8 40.0 26.9 33. T eri ua Pu eg .8 20.4 14.7 13.2 10.9 29.2 21.8 14.7 30.K N P W. lis or nu an ur ak ba e bila Paha Pinan Pera Perelang ngga K Sa araw Lump Labu ela M K em e S er S S lau la W.7 40.5 42.3 20.2 46.4 15.7 26.9 15.7 14.2 38.6 9.6 4.0 21.2 10.3 88.9 32.4 17.P.6 64.

Capaian Komuniti Community Access Negeri Pusat Jalur Lebar Komuniti (PJK) Perpustakaan Jalur Lebar (PJL) Program Pusat Internet Desa Pembangunan (PID) Komunikasi Rakyat (PPKR) 6 2 4 2 1 3 3 2 4 10 12 8 21 11 10 1 26 55 1 5 1 6 2 3 4 Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W. MICC Communications & Multimedia • Selected Facts & Figures Q1 2010 9 .P. KPKK Source: SKMM. Kula Lumpur W.5.P. Labuan Total 15 16 12 10 5 15 7 21 15 5 8 6 128 110 58 Community Communications Development Program (CCDP) 42 Rural Internet Centres (RIC) Community Community Broadband Broadband Library Centre (CBC) (CBL) Punca: SKMM.

Its objective is to increase community access to network services and facilities. The Community Communications Development Program (CCDP) was initiated and funded by the MCMC. Secara fokusnya projek-projek ini adalah untuk membantu di dalam memberi kemudahan Internet jalur lebar dan peralatan ICT kepada komuniti yang terpinggir dari pembangunan digital di kawasan-kawasan luar bandar melalui akses komunikasi dan multimedia.Nota penjelasan: Explanatory notes: Projek Perpustakaan Jalur Lebar dan Pusat Jalur Lebar Komuniti bertujuan untuk menyediakan kemudahan capaian Internet jalur lebar kepada komuniti di kawasan-kawasan luar bandar di seluruh negara. Pusat Internet Desa merupakan aspek fizikal untuk Program Internet Desa. Program ini dikendalikan oleh Kementerian Penerangan Komunikasi dan Kebudayaan. Objektifnya adalah untuk meningkatkan kawasan liputan dan perkhidmatan rangkaian dan perkhidmatan aplikasi. This program is under the auspices of the Ministry of Information Communication and Culture. The focus of these projects is to offer broadband access and use of ICT equipment to the rural community that has been excluded from developments in communications and multimedia access. This program is part of a larger program that involves the local community directly from all aspects such as maintenance and daily management. The objective of the Community Broadband Centre (CBC) and Community Broadband Library (CBL) projects is to provide broadband Internet access to the community in rural areas. Program Pembangunan Komunikasi Rakyat (PPKR) ini dimulakan dan dibiayai oleh SKMM. 10 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Program ini adalah sebahagian daripada program yang melibatkan secara terus masyarakat tempatan daripada semua aspek seperti penyelenggaraan dan pengurusan harian. The Rural Internet Centre is the physical aspect of the Rural Internet Program.

358 2006 81 56 37 41 36 88 120 111 2 356 39 42 79 376 10 11 1.846 2009 172 102 75 107 143 187 163 173 7 844 62 91 146 570 11 17 2.9 317.6.P. WiFi@Perak. WiFi@Perak.3 141.870 2010 1 7.485 2007 104 64 47 41 40 93 121 186 2 574 41 37 90 494 8 11 1. Putrajaya Jumlah (Total) State 79 36 30 20 24 58 88 44 0 319 43 37 75 352 9 13 1.227 2005 94 31 30 34 31 80 94 43 0 352 35 44 75 395 9 11 1. Labuan W. MyBroadband WiFi@Penang and DANAWA 11 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Kuala Lumpur W.3 355. MyBroadband WiFi@Penang dan DANAWA WiFi broadband WiFi include Wireless@KL.9 WiFi broadband projects subscription (‘000) Langganan projek jalur lebar WiFi (‘000) 2005 2006 2007 2008 2009 2010 Year Nota penjelasan: Explanatory notes: Projek jalur lebar WiFi termasuk projek Wireless@KL.3 Hotspot subscription (‘000) … 263. P.4 289.P.4 375.5 1 Qtr 378.953 2008 158 88 69 103 125 162 139 228 4 844 59 84 138 617 11 17 2. Bilangan lokasi ‘Hotspot’ mengikut negeri Number of Hotspot locations by state Negeri 2005 2006 2007 2008 2009 2010 1 Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W. Bilangan langganan ‘Hotspot’ dan projek jalur lebar WiFi Number of Hotspot and WiFi broadband project subscriptions Tahun Suku Langganan hotspot (‘000) 20.

The survey covers only users from private households in Malaysia that access the Internet through ADSL and/ or dial-up.0 14.0 18. 2006 dan 2008.0 20.0 Nota penjelasan: Explanatory notes: Jadual 8-12. from the Household Use of the Internet surveys conducted by the SKMM in 2005. dari Kajian Penggunaan Internet di Isi rumah yang dijalankan oleh SKMM pada 2005.0 82.0 14. Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas (%) Tahun 2005 2006 2008 Year Bandar 88. Tables 8-12.8.0 85. Kajian ini hanya meliputi pengguna yang mengakses Internet di isi rumah sendirian melalui sambungan ADSL dan/atau dial-up. 2006 and 2008.0 88.0 85.0 2005 Bandar (Urban) 2006 Luar bandar (Rural) 2008 12.0 18.0 82.0 Rural Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas 100.0 60.0 40.0 0.0 Urban Luar bandar 12.0 80. 12 Communications & Multimedia • Selected Facts & Figures Q1 2010 .

2 53.1 Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8 Communications & Multimedia • Selected Facts & Figures Q1 2010 13 .9 50.7 51.1 Female Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender 60 50 40 30 20 10 0 2005 Lelaki (Male) 2006 Perempuan (Female) 2008 53.9.8 48.7 48. Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender (%) Tahun 2005 2006 2008 Year Lelaki 50.3 46.3 51.9 Male Perempuan 49.8 46.2 49.

9 15.3 10.2 9.3 12.1 2008 6.3 11. Penggunaan Internet dirumah mengikut kategori umur Household use of the Internet by age categories (%) Kategori umur Bawah 15 (Below 15) 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50 dan keatas (50 and above) Age category Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8 2005 6.7 11.2 9.8 17.6 5.6 6.10.4 2006 7.9 9.3 6.7 16.2 12.5 18.9 11.6 17.5 12.1 9.3 18.1 8.7 11.4 10.1 7.4 2005 2006 2008 14 Communications & Multimedia • Selected Facts & Figures Q1 2010 .

3 23.11.2 10.0 Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8 Communications & Multimedia • Selected Facts & Figures Q1 2010 15 . Penggunaan Internet dirumah mengikut bilangan jam penggunaan seminggu Household use of the Internet by number of hours of use per week (%) 2006 Kurang daripada 4 jam Less than 4 hours 4 tetapi kurang daripada 8 jam 4 but less than 8 hours 8 tetapi kurang daripada 15 jam 8 but less than 15 hours 15 tetapi kurang daripada 22 jam 15 but less than 22 hours 22 tetapi kurang daripada 28 jam 22 but less than 28 hours Lebih daripada 28 jam 28 hours and above 2006 2008 15.7 2008 28.2 25.7 16.3 8.3 22.3 19.4 20.8 5.0 5.

12. Penggunaan Internet di rumah mengikut kegunaan utama Household use of the Internet by main use
(%) 2005 Mendapatkan Maklumat Getting information Berkomunikasi melalui teks Communication by text Aktiviti Waktu lapang Leisure Pendidikan Education Aktiviti kewangan Financial Activities Perkhidmatan awam Public services Transaksi e-Kerajaan e-Government transactions Urusniaga saham dalam talian Online stock trading Lain-lain Others 2005 2006 2008 1.3 0.2 0.7 5.9 19.8 12.7 12 29.2 14.6 23.6 31.8 46.8 45.9 64.5 47.1 52.6 63.5 99.6 80.7 84.7 40.5 2006 84.5 2008 94.4

Nota penjelasan: Explanatory notes: Sila rujuk nota bagi Jadual 8 Please see notes accompanying Table 8

16

Communications & Multimedia • Selected Facts & Figures Q1 2010

13. Peratus isi rumah yang mempunyai kemudahan komputer peribadi mengikut negeri Percentage of households with access to personal computers by state
Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W. P. Kuala Lumpur Malaysia State 2000 11.4 8.7 5.9 13.9 12.8 9.6 19.5 10.3 8.9 23.6 8.6 7.1 8.5 24.2 13.5 2000 2002 22.9 17.4 13.5 26.3 22.1 17.2 30.4 19.5 16.7 36.8 15.2 17.8 16.4 33.0 24.1 2002 2004 27.9 23.5 16.2 25.3 25.1 21.5 29.9 20.4 20.7 43.9 19.8 21.2 35.5 39.5 28.2 2004 2007 28.1 20.2 14.9 36.2 29.7 23.1 41.7 23.6 28.2 47.3 21.4 22.1 26.5 42.3 31.3 2007

Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics, Malaysia

Communications & Multimedia • Selected Facts & Figures Q1 2010

17

14. Indeks kepuasan pengguna bagi akses Internet Internet access consumer satisfaction index
Pungutan VI a. Individu (Individual) Dial-up Jalur lebar Broadband b. Komersial (Commercial) Dial-up Jalur lebar Broadband Wave VI Nota penjelasan: Explanatory notes: Objektif Kajian Kepuasan Pengguna bagi Internet adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi. Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikirakan dari penemuanpenemuan kajian itu. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 10 (kepuasan sepenuhnya). Mulai 2004 ia dikonfigurasi semula ke skala 1 - 5. The Consumer Satisfaction Survey (CSS) for Internet access tries to gauge levels of satisfaction in respect of services provided. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS. The CSI ranges from a scale of 1 (total dissatisfaction) to 10 (total satisfaction). However from 2004 it was reconfigured to a scale of 1 - 5. 2004 2006 2007 7.34 ... 2.61 ... 3.10 3.18 3.46 3.47 7.59 ... 2.82 ... 3.13 3.22 3.49 3.52 2004 2006 2007

Pungutan/Tahun VI 2004 2006 2007 Wave/Year

Pelaksanaan Sep - Nov 2003 Aug - Dec 2004 Oct - Dec 2006 Oct - Dec 2007 Canvassed

18

Communications & Multimedia • Selected Facts & Figures Q1 2010

15. Jalur lebar per 100 penduduk, negara-negara ASEAN Broadband per 100 inhabitants, ASEAN countries
Tahun 2005 2006 2007 2008 Year Singapura 15.4 18.1 20.0 21.7 Singapore Malaysia Brunei Darussalam 1.8 2.8 4.1 6.1 Malaysia 2.2 2.4 3.0 4.3 Brunei Darussalam Vietnam 0.3 0.6 1.5 2.4 Vietnam Thailand 0.2 0.2 1.4 1.4 Thailand

Tahun 2005 2006 2007 2008 Year

Filipina 0.1 0.3 0.6 1.2 Philippines

Indonesia 0.1 0.1 0.4 0.4 Indonesia

Lao P.D.R. 0.0 0.0 0.1 0.1 Lao P.D.R.

Cambodia 0.0 0.0 0.1 0.1 Cambodia

Myanmar

0.0 0.0 0.0 Myanmar

Jalur lebar per 100 penduduk, negara-negara ASEAN, 2008 Broadband per 100 inhabitants, ASEAN countries, 2008 25 20 15 10 5 0 6.1

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Punca: SKMM, ITU Source: MCMC, ITU

Communications & Multimedia • Selected Facts & Figures Q1 2010

19

1 0.8 Taiwan Tahun 2005 2006 2007 2008 Year Singapura 15.0 21.2 0. Jalur lebar per 100 penduduk bagi 10 rakan perdagangan terbesar.5 Germany AS 15. ITU Source: MCMC. Malaysia Tahun 2005 2006 2007 2008 Year Korea Selatan 25.1 26.16.4 18.3 28.9 5. ITU 20 Communications & Multimedia • Selected Facts & Figures Q1 2010 .0 27.7 22.9 3.8 20.1 6. 2008 35 30 25 20 15 10 5 0 Ko re aS t ela an Ko n A gS R J erm an AS p Je un H g on an ura iw gap Ta Sin Ch ina la Ma ys ia In n do es ia T il ha an d Punca: SKMM.3 20.1 20.7 Singapore China 2. Malaysia Broadband per 100 inhabitants for 10 biggest trading partners.2 China Malaysia 1.0 6.7 32.2 Japan Taiwan 19.4 Thailand Jalur lebar per 100 penduduk bagi 10 rakan perdagangan terbesar.2 23.4 Indonesia Thailand 0.4 30.8 4.1 Hong Kong SAR Jerman 13.1 South Korea Hong Kong SAR 24.2 1.4 0.2 23.9 19.8 2.1 19.1 Malaysia Indonesia 0. Malaysia. 2008 Broadband per 100 inhabitants for 10 biggest trading partners.1 0.7 22.8 27. Malaysia.7 24.9 21.1 18.7 USA Jepun 18.4 1.6 29.

1 Nota penjelasan: Explanatory notes: Kadar penembusan telefon selular dikira sebagai jumlah langganan dibahagi jumlah penduduk dan didarabkan dengan 100.442 22.194 28.464 23.9 100.523 4.1 100. Termasuk 3G.1 105.335 22.8 36.392 Jumlah (‘000) 5.555 2.544 5.566 2.402 Prabayar (‘000) 2.9 43.1 98.599 3.545 29.057 16.265 6.053 11.169 22.459 23.905 5.122 7.3 85. A penetration rate of over 100% can occur because of multiple subscriptions.4 107.961 2.385 9.620 16.17.096 19. Sila lihat Jadual 19 Includes 3G.212 6.144 30.879 24.092 8.086 6. The penetration rate refers to the total number of subscriptions divided by total population and multiplied by 100. Penembusan yang melebihi 100% boleh berpunca daripada pelanggan yang melanggan lebih daripada satu langganan/perkhidmatan.794 Kadar penembusan per 100 penduduk 21.069 2.623 30.316 6. Bilangan langganan telefon selular dan kadar penembusan Number of cellular telephone subscriptions and penetration rate Tahun 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Unjuran Forecast 2010 Year 2 Qtr Postpaid (‘000) Prepaid (‘000) Total (‘000) 108.8 104.925 3.9 56.411 23.558 12. Please see Table 19 Communications & Multimedia • Selected Facts & Figures Q1 2010 21 .9 Penetration rate per 100 inhabitants 1 Suku Pascabayar (‘000) 2.611 19.713 28.347 27.124 14.368 3.545 19.1 72.5 74.8 30.859 6.

9 2007 2008 101.1 70.6 102.5 65.5 48.7 92.8 2008 22 Communications & Multimedia • Selected Facts & Figures Q1 2010 . P.0 56.5 70.4 85.3 89.7 89.4 72.4 62.2 72.4 101. Kadar penembusan telefon selular per 100 penduduk mengikut negeri Cellular telephone penetration rate per 100 inhabitants by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor* Terengganu Sabah** Sarawak W.7 151.0 111.18.3 88.4 71.6 58.2 93.4 86.9 94. Kuala Lumpur State 2007 87.8 96.4 104.1 72.4 53.

P. P. like all surveys. Labuan Including W. P. Putrajaya Including W. Pengiraan bagi kadar penembusan adalah: Bilangan langganan dalam sesebuah negeri X 100 Bilangan penduduk dalam negeri tersebut Adalah diingatkan bahawa Kajian Pengguna Telefon Bimbit adalah satu kaedah kajiselidik dan tertakluk kepada: · ralat pensampelan · ralat bukan-pensampelan Ralat pensampelan boleh dikira dan dinyatakan dalam laporan kajian. Walau bagaimanapun ralat bukan-pensampelan tidak boleh dianggarkan. Labuan Pengiraan bagi kadar penembusan mengikut negeri adalah berdasarkan kepada: · anggaran langganan mengikut negeri · anggaran penduduk mengikut negeri Anggaran langganan diolah daripada Kajian Pengguna Telefon Bimbit yang dijalankan oleh SKMM setiap tahun. Anggaran penduduk diperoleh dari Jabatan Perangkaan Malaysia. These figures are therefore to be used with caution. P. Oleh yang demikian angka-angka yang diperolehi perlu digunakan dengan berhati-hati. Non-sampling errors however cannot be quantified. Putrajaya ** . Malaysia.Termasuk W.Nota penjelasan: Explanatory notes: * . A penetration rate is calculated as: Number of subscriptions in a state X100 Population in the state Users are reminded that the annual HPUS is a survey and. Communications & Multimedia • Selected Facts & Figures Q1 2010 23 .Termasuk W. while the latter was provided by the Department of Statistics. is subject to: · sampling errors · non-sampling errors Sampling errors can be quantified and are reported in the survey report. The calculation of the penetration rate by state was based on: · estimated number of subscriptions by state · estimated population by state The former was derived from the annual Hand Phone Users Survey (HPUS) conducted by SKMM.

441 6.122 3.347 7.249 Prepaid (‘000) Jumlah (‘000) 427 1. Bilangan langganan 3G Number of 3G subscriptions Tahun Suku Pascabayar (‘000) 265 825 2.817 2.210 Postpaid (‘000) Prabayar (‘000) 162 730 2.879 7.319 2.014 1 2 3 4 2010 Year 1 Qtr 2.555 4.993 3.062 4.354 4.352 3.614 2.366 5.459 Total (‘000) 2006 2007 2008 2009 Nota penjelasan: Explanatory notes: Langganan 3G yang ditunjukkan di atas adalah dikirakan juga dalam Jadual 17 3G subscriptions shown above are also counted in Table 17 24 Communications & Multimedia • Selected Facts & Figures Q1 2010 .043 6.429 4.19.

5 279.5 306.5 1 2 3 4 2010 Year 1 Qtr 439.3 457.20.1 Succesful Porting (‘000) 2008 2009 Communications & Multimedia • Selected Facts & Figures Q1 2010 25 .6 199.9 Number of Porting Request (‘000) 211.7 320.7 297.4 322.6 230. Kemudahalihan Nombor Number Portability Tahun Suku Permintaan pengalihan nombor Pengalihan nombor yang berjaya (‘000) (‘000) 324.9 225.

5 22.5 78.1 19.7 Urban Luar bandar 18.0 50.7 90.0 73.21.0 73.3 Rural Peratus pengguna telefon selular mengikut kawasan bandar & luar bandar Percentage of cellular telephone users by urban and rural areas 81.5 78.9 80.9 80.0 30.0 20.0 26.3 Nota penjelasan: Explanatory notes: Jadual 21-22. 26 Communications & Multimedia • Selected Facts & Figures Q1 2010 .0 60.0 10. Tables 21-22.1 19.0 26.5 22.0 40. from the Hand Phone Users surveys conducted by SKMM annually. Peratus pengguna telefon selular mengikut kawasan bandar dan luar bandar Percentage of cellular telephone users by urban and rural areas Tahun 2004 2005 2006 2007 Year Bandar 81.0 80.0 2004 2005 Bandar (Urban) 2006 Luar bandar (Rural) 2007 18. dari Kajian Pengguna Telefon Bimbit yang dijalankan oleh SKMM pada setiap tahun.0 0.0 70.

6 41.22.7 43.7 43.6 41.4 58.4 56.4 58.3 56.7 Female Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender 57.6 43.4 56. Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender Tahun 2005 2006 2007 2008 Year Lelaki 57.3 56.3 60 50 40 30 20 10 0 2005 42.7 2006 Lelaki (Male) 2007 Perempuan (Female) 2008 Nota penjelasan: Explanatory notes: Sila lihat Jadual 21 See Table 21 Communications & Multimedia • Selected Facts & Figures Q1 2010 27 .6 43.3 Male Perempuan 42.

437 2.126 1.677.5 9.5 73.397.3 20.999.028.163.4 24.650 726 772 766 800 770 Per subscription Per langganan Nota penjelasan: Explanatory notes: 1.605.1 21.304.888.713 2.398.6 22.9 6. Perkhidmatan pesanan pendek Short message services Tahun Nota 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Year Note 1 Qtr Suku Jumlah (juta) 1 3.9 23.0 33.0 Total (million) 1 398 554 652 1.532.6 56.211. Jumlah dalam tempoh rujukan sahaja Total in reference period only 28 Communications & Multimedia • Selected Facts & Figures Q1 2010 .350.9 22.23.

Indeks kepuasan pengguna telefon selular Cellular telephone consumer satisfaction index Pungutan VI Keseluruhan Overall 7. The Consumer Satisfaction Survey (CSS) for Cellular Telephony gauges levels of satisfaction in respect of services provided. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 10 (kepuasan sepenuhnya).56 2007 3.62 2004 3. Pungutan/ Tahun VI 2004 2006 2007 Wave/Year Pelaksanaan Sep .Dec 2006 Oct .5.Dec 2004 Oct . Mulai 2004 ia dikonfigurasi semula ke skala 1 .Dec 2007 Canvassed Communications & Multimedia • Selected Facts & Figures Q1 2010 29 .43 2006 3.24. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS. The CSI ranges from a scale of 1 (total dissatisfaction) to 10 (total satisfaction).64 WaveVI Nota penjelasan: Explanatory notes: 2004 2006 2007 Objektif Kajian Kepuasan Pengguna bagi Telefon Selular adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi.Nov 2003 Aug . However from 2004 it was reconfigured to a scale of 1 .5. Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikira dari penemuan-penemuan kajian itu.

0 80.3 132.5 50.0 29.4 Lao P.9 79.0 40.4 75. negara-negara ASEAN. ITU 30 Communications & Multimedia • Selected Facts & Figures Q1 2010 .4 109.2 Singapore Filipina 39. 2008 138.0 0.0 100.0 120.1 28.1 138.8 16.0 20.7 18.0 0.D.9 Brunei Darussalam Lao P. ASEAN countries Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Singapura 101. 10.R.6 12. negara-negara ASEAN Cellular telephones per 100 inhabitants. Thailand 26.6 75.0 Thailand Cambodia 7.1 62.0 60.9 95.4 0.1 Cambodia Vietnam 10.9 Malaysia Indonesia 21.1 98.1 Sin p ga .7 98.4 Vietnam Myanmar 0.3 0.3 85.D.2 27.3 29.3 66.9 92. ASEAN countries. dia nmar am iland tnam lipina nesia .5 90.2 140.R ura aysia bo i sal a P a o ie al F m o V Th M rus My Ind Ca La Da i ne Bru Punca: SKMM.0 18.7 Myanmar Telefon selular per 100 penduduk.D.3 41.0 80.R. 2008 Cellular telephones per 100 inhabitants.6 61.1 92.25.8 64.4 Philippines Malaysia 74.1 72.4 29.4 61.8 Indonesia Brunei Darussalam 56. Telefon selular per 100 penduduk.8 29.6 80. ITU Source: MCMC.7 24.5 0.7 95.

0 117. Malaysia.0 86.4 109.6 128.2 94.8 90.8 95.2 47.3 110. Malaysia Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Hong Kong SAR 122. 2008 Penetration rate per 100 inhabitants for 10 biggest trading partners.4 83.3 98.9 China Jepun 74.7 92.9 165.6 80.1 110.3 61.3 35.8 USA Taiwan 97. Telefon selular per 100 penduduk bagi 10 rakan perdagangan terbesar.3 83.1 28.7 South Korea Singapura 101. ITU Source: MCMC.5 86.8 92.3 94.3 83.2 Singapore Thailand 26.1 98.9 34.26.0 106.9 Ho ng n ura AR ma g S ingap n Jer S Ko w Tai an la Ma ysi a un d tan Jep Sela ilan ha T rea Ko AS sia ne do In Ch ina Punca: SKMM.7 146.8 47.3 85.2 128. Malaysia.3 126.1 62.0 102.8 61.8 41.4 165.8 Indonesia Malaysia 74.8 Malaysia China 29.1 72.0 Thailand Jerman 95. ITU Communications & Multimedia • Selected Facts & Figures Q1 2010 31 .0 79.3 Japan Kadar penembusan per 100 penduduk bagi 10 rakan perdagangan terbesar.9 107.7 138.9 Hong Kong SAR Korea Selatan 79.3 Germany AS 67.6 132.9 123. Malaysia Cellular telephones per 100 inhabitants for 10 biggest trading partners . 2008 180 160 140 120 100 80 60 40 20 0 138.3 Taiwan Indonesia 21.9 95.

Direct Exchange Line (DEL) connects a customer’s equipment to the Public Switched Telephone Network (PSTN) and has a dedicated port on a telephone exchange.938 2.350 4. Bilangan Talian Ibusawat Terus dan kadar penembusan Number of DEL connections and penetration rate Tahun Suku Kediaman Bilangan langganan Kadar penembusan (‘000) (per 100 isi rumah) 3.4 65.292 4.628 4.328 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2 Qtr 43.511 1.366 4.574 1.2 44.570 1.563 1.5 48.710 4.839 2.8 44.311 4.446 4.745 66.3 47.310 1.851 2.312 4.7 44.741 2.392 3.9 Bilangan langganan Jumlah langganan perniagaan (‘000) (‘000) 1.1 62.670 4.236 1. 32 Communications & Multimedia • Selected Facts & Figures Q1 2010 .27.578 1.508 1.0 43.527 1.499 1.734 2.734 2.347 1.831 2.558 1.0 52.583 4.297 4.4 Residential Number of Penetration rate subscriptions (‘000) (per 100 households) Number of business subscriptions (‘000) Total subscriptions (‘000) Nota penjelasan: Explanatory notes: Sambungan Talian Ibusawat Terus merujuk kepada talian tetap yang menyambungkan peralatan pelanggan terus ke ibusawat.572 4.323 3.9 44.400 3.3 58.378 1.735 2.342 4.3 49.5 44.734 1 2 3 4 2010 Unjuran Forecast 2010 Year 1 2.194 2.309 4.

0 52.8 68.9 43.4 70.6 25.0 47.0 32.8 2007 2009 49.6 38.1 52.9 40.7 57.8 43.0 44.8 51.0 57.4 18. P.1 56.6 29.0 61.4 48.8 28.6 35.5 58.4 18.7 28.1 58.7 18.5 18.28.9 1 2010 Communications & Multimedia • Selected Facts & Figures Q1 2010 33 .6 32. Kadar Penembusan Talian Ibusawat Terus per 100 isi rumah mengikut negeri DEL penetration rate per 100 household by state Negeri Johor Kedah dan/and Perlis Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Selangor Terengganu Sabah Sarawak W.2 32.3 32.8 62.5 34.9 33.0 2009 2010 1 49.5 47.4 2006 2007 56.4 57.0 53. Kuala Lumpur W.9 39.3 59.5 64.8 35.3 52.4 28.6 37.3 31. Labuan Malaysia State 2006 53.6 78.9 24.2 39.6 40.2 32.5 35.5 57. P.8 30.9 52.6 64.9 38.

29. Peratus langganan kediaman Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage DEL residential subscriptions by urban and rural areas Tahun 2004 2006 2008 Year Bandar 74.2 34 Communications & Multimedia • Selected Facts & Figures Q1 2010 .4 24.9 76.1 23.4 24.1 74.8 23.2 Rural Peratus langganan kediaman Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage DEL residential subscriptions by urban and rural areas 90 80 70 60 50 40 30 20 10 0 2004 Bandar (Urban) 2006 Luar bandar (Rural) 2008 25.8 Urban Luar bandar 25.6 75.6 75.9 76.

capacity used Tahun Suku Kapasiti telah digunakan (%) 58.9 49.1 60.0 50.5 48.6 48. kapasiti digunakan DEL network.7 47.30.1 55.0 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 55.8 1 Qtr 48.2 52.0 50.5 48.0 30. Rangkaian Talian Ibusawat Terus.2 52.0 50.8 48.4 47.8 48.0 40.1 Capacity used (%) Senarai menunggu (‘000) 99 99 66 49 42 39 39 20 13 39 39 Waiting list (‘000) 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Year % kapasiti Talian Ibusawat Terus yang digunakan DEL % capacity used 58.9 49.7 47.8 Communications & Multimedia • Selected Facts & Figures Q1 2010 35 .6 48.0 20.4 47.0 10.

50 4.000 penduduk 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 6.25 2.64 Per 1. Payphones refers to the total number of all types of public telephones including coin.60 3. beroperasi ataupun tidak.21 4.81 2.24 2.66 2.41 2.34 5.76 2. kad ataupun kombinasi.16 2. 36 Communications & Multimedia • Selected Facts & Figures Q1 2010 .10 3.31. Termasuk semua telefon awam.000 inhabitants (‘000) 150 Telefon awam Public payphones 149 125 118 114 105 95 100 87 77 75 79 50 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Nota penjelasan: Explanatory notes: Telefon awam merujuk kepada jumlah bilangan semua jenis termasuk yang menggunakan duit syiling. Bilangan telefon awam Number of public payphones Tahun Suku Jumlah (‘000) 149 125 118 114 105 95 87 77 75 1 2 3 4 2010 Year 1 Qtr 68 61 64 79 76 Total (‘000) Setiap 1.81 4. card-operated ones and combos. No distinction is made between operational and non-operational payphones.

5 0 1.5 1 0.72 3.72 4.5 3 2.92 1.24 2.05 2.14 3.04 2009 Bilangan telefon awam per 1000 penduduk mengikut negeri.36 1.97 2. 2009 Number of public payphones per 1000 inhabitants by state.07 4.52 Jo ho r d Ke r u ah ntan laka bilan ang nang rak h L ak go an is i h la Me em e erl elan ngg Saba araw WPK P P S Pa lau P Ke S re S ri Te Pu ge Ne Communications & Multimedia • Selected Facts & Figures Q1 2010 37 .59 2.05 1.5 2 1.P.24 2.82 3.33 3.04 4. Kuala Lumpur State 2007 3.38 4.98 3.67 2.77 1.98 1. 2009 5 4.33 2.88 2.82 2.38 1.14 3.77 2.36 2.92 2007 2009 4.10 2.07 2.50 3.73 2.5 3.32. Bilangan telefon awam per 1000 penduduk mengikut negeri Number of public payphones per 1000 inhabitants by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.99 2.07 2.52 3.15 3.67 2.68 4.05 3.5 4 3.

6 17.3 76.7 23.7 75.0 79.0 38 Communications & Multimedia • Selected Facts & Figures Q1 2010 .3 76.0 Urban Luar bandar 20.4 82. Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas Tahun 2004 2006 2008 2009 Year Bandar 79.7 75.33.3 25.3 25.7 23.4 82.6 17.0 Rural Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas 90 80 70 60 50 40 30 20 10 0 2004 2006 Bandar (Urban) 2008 Luar bandar (Rural) 2009 20.

66 3.60 2007 7. The CSI ranges from a scale of 1 (total dissatisfaction) to 10 (total satisfaction).86 2004 2006 2007 Communications & Multimedia • Selected Facts & Figures Q1 2010 39 . The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS. Indeks kepuasan pengguna Talian Ibusawat Terus DEL consumer satisfaction index Pungutan VI a. it was reconfigured to a scale 1 .Nov 2003 Aug .46 3.Dec 2006 Oct .94 2004 3.5. Pungutan/Tahun VI 2004 2006 2007 Wave/Year Pelaksanaan Sep . Komersial (Commercial) Talian Ibusawat Terus (DEL) 7. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 10 (kepuasan sepenuhnya). Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikirakan dari penemuan-penemuan kajian itu. The Consumer Satisfaction Survey (CSS) for DEL and Payphones gauge levels of satisfaction in services provided. Mulai 2004 ia dikonfigurasi semula ke skala 1-5.53 3.34.52 Wave VI Nota penjelasan: Explanatory notes: Objektif Kajian Kepuasan Pengguna Talian Ibusawat Terus dan Telefon Awam adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi.Dec 2004 Oct .50 3.20 2.Dec 2007 Canvassed 2.90 3.41 2006 3. However from 2004. Individu (Individual) Talian Ibusawat Terus (DEL) Telefon awam (Payphone) b.

0 1.2 Singapore Thailand 11.4 Indonesia Cambodia 0. Malaysia 16.1 g Sin ap ura d a m m sia ysi ala na ne ilan iet ala do ha uss V T In M ar iD ne Bru Fili a r ia .9 Brunei Darussalam Lao P. Talian telefon utama per 100 penduduk.3 Philippines Brunei Darussalam 25.6 7.3 0.R.7 33.D.0 30.3 33.9 15. 1.0 19. negara-negara ASEAN Main telephone lines per 100 inhabitants.0 5.1 Vietnam Filipina 4.D.4 0.5 4.0 19.4 Myanmar Indonesia 5.0 40.3 41.2 0.6 21.5 16.8 15. 2008 Main telephone lines per 100 inhabitants.6 Lao P.7 32.4 10.R.7 13.35. negara-negara ASEAN.3 0.7 6.0 15.5 Thailand Vietnam 18. ASEAN countries Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Singapura 42.9 40.3 1.R.3 Cambodia Talian telefon utama per 100 penduduk. od pin ma P.6 1. ITU 40 Communications & Multimedia • Selected Facts & Figures Q1 2010 .3 Malaysia Myanmar 0.0 35.7 42. ASEAN countries.3 4.2 45.2 32.8 0.3 1.0 10.0 20.9 1.3 4.6 1.D mb yan o M Ca La Punca: SKMM.0 25.1 15.5 1.0 0.2 4.9 11. 2008 40.0 21. ITU Source: MCMC.0 10.3 10.3 13.

2 Japan Taiwan 59.3 South Korea Thailand 11.0 50.3 44.0 60.6 55.8 58.2 Singapore Kadar penembusan per 100 penduduk bagi 10 rakan perdagangan terbesar.2 65.0 15.5 62.0 40. Malaysia Main telephone lines per 100 inhabitants for 10 biggest trading partners.6 16.7 6.6 27.0 40.5 Thailand Singapura 42.3 40.9 65.3 65.0 20. 2008 Penetration rate per 100 inhabitants for 10 biggest trading partners.6 53.6 Germany Jepun 45.2 40.0 30. Talian telefon utama per 100 penduduk bagi 10 rakan perdagangan terbesar. ITU Source: MCMC.8 27.3 USA Indonesia 5.9 43.4 51.5 27.0 Taiwan China 26.3 10.5 44.3 41.1 62.5 65.36.7 13.0 58.7 42. ITU Communications & Multimedia • Selected Facts & Figures Q1 2010 41 . Malaysia.9 11.6 63.1 15.6 62. Malaysia.8 Hong Kong SAR Malaysia 16.0 10.0 10.0 0.0 45.8 51.4 10.3 Malaysia AS 60.3 13.5 62.2 27.6 7.4 Indonesia Korea Selatan 49.9 53.5 China Hong Kong SAR 53.6 62. 2008 70.9 53.9 40.5 m Jer an a n n nd an AR AS elata ina aysia nesi ura epu aila ap J o aiw l gS Ch S T a n d Th ng o In M Si rea gK Ko on H Punca: SKMM. Malaysia Tahun 2005 2006 2007 2008 Year Tahun 2005 2006 2007 2008 Year Jerman 66.0 40.8 15.

9 85.4 88.5 76.2 88.0 62.4 90.8 90.5 2002 2004 87.8 81.5 2004 2007 86.6 83.2 73.8 87.9 90.5 79.9 88.1 90.8 78.9 76.8 90.2 84.0 84. P.8 79.6 79.8 70.2 81. Peratus isi rumah yang mempunyai kemudahan peralatan radio/hi-fi mengikut negeri Percentage of households with access to radio/hi-fi by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.3 88.5 70.2 85.5 83.8 2000 2002 89.7 81.1 81.5 85.1 74.37. Kuala Lumpur Malaysia State 2000 83.8 83.7 90.5 83.2 73.8 76.1 83.8 88.8 72.0 86.0 77. Malaysia 42 Communications & Multimedia • Selected Facts & Figures Q1 2010 .5 70.7 71.6 89.7 84.5 82.4 2007 Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics.8 80.1 88.3 81.3 84.7 92.1 85.0 85.3 90.5 87.

3 91.0 92.1 86.5 92.8 95.6 87.8 92.1 95. Peratus isi rumah yang mempunyai kemudahan peralatan televisyen mengikut negeri Percentage of households with access to television by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.3 93.3 2000 2002 96.8 96.3 90.8 88.1 98.9 93.8 95.2 2004 2007 98.6 84. Malaysia Communications & Multimedia • Selected Facts & Figures Q1 2010 43 .9 95.5 72.6 95.1 97.1 94.0 97.8 96.3 96.7 96.4 95.8 99.6 90.1 86.2 95.5 90.5 84.2 90.3 89.0 97.4 66.1 90.5 90.38.3 98.3 98.3 97.0 96.4 98.0 81.1 98.5 94.9 95.8 83.9 95.4 98.5 95.4 96.9 97.5 97.9 2007 Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics.8 2002 2004 95.3 87. P. Kuala Lumpur Malaysia State 2000 88.1 93.

2 59.7 56.3 49.6 81.0 85.7 75.9 80.7 76.8 45.3 35.5 2000 2002 74.7 78.8 61. Kuala Lumpur Malaysia State 2000 56.2 64.5 57.1 79.5 76.7 81.6 53. Malaysia 44 Communications & Multimedia • Selected Facts & Figures Q1 2010 .3 74.9 71.1 78.0 85.0 72.4 2007 Punca: Jabatan Perangkaan Malaysia Source: Department of Statistics.5 51.39.5 77.1 68.4 56.1 75. Peratus isi rumah yang mempunyai kemudahan peralatan VCR/VCD/DVD mengikut negeri Percentage of households with access to VCR/VCD/DVD by state Negeri Johor Kedah Kelantan Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Terengganu Sabah Sarawak W.8 79.3 41.7 83.0 45.1 84.4 60.6 73.2 72.7 87.1 83.4 68.8 65.8 59.6 83.0 2002 2004 78.6 68.6 82.1 69.8 66.6 68. P.9 71.4 78.5 77.8 64.8 62.0 66.8 36.1 71.4 28.4 2004 2007 84.

801 132.493 701.881 110.393 105.091 99.866 103.000 100.621 461.523 103.438 130.498 99.082 … … 347.304 119.568 104.605.588 2.400.000 120.289 367.743 100.607 363. TV bebas ke udara Number of broadcast minutes.693 666.620 399.742 101.735 447.000 80.890 TV3 428.976 2.802. free to air TV Tahun Suku RTM 1 2002 2003 2004 2005 2006 2007 2008 2009 1 2 3 4 2010 Year 1 Qtr RTM 1 RTM 2 TV3 431.557 128. free to air TV Q1/2010 140.459 2.145 131.152 129.937 488. TV bebas ke udara Number of broadcast minutes.545 2.989 400.403 436.080 701.890 129.281 666.325 498.530 Bilangan minit penyiaran.866 Stesen TV NTV7 393.137.162 Jumlah 1.097 458.605 524.046 101.439 128.091 RTM 2 352.463 129.467 468.277 363.816 357.334.855 524.810 99.666 103.162 Punca: AGB Nielsen Source: AGB Nielsen Communications & Multimedia • Selected Facts & Figures Q1 2010 45 .883 2.000 0 RTM 1 RTM 2 TV3 NTV7 8TV Channel 9 106.687 423.593 1.432 381.000 20.880 676.504 104.579 396.959 105.640 355.439 Stesen TV NTV7 8TV Channel 9 Total 8TV Channel 9 … … 351.968 99.117 435.551 99.219 106.535 467. Bilangan minit penyiaran.618 127.364 190.082 99.801 132.681 33.708.289 464.026 470.474 463.269 396.000 60.40.108 454.448 117.925 134.615.071 113.338 521.959 368.844 103.122 130.667 105.868 486.000 40.035 429.

172 39.41.1 Penetration Rate per 100 household Total Kadar Penembusan per 100 isi rumah 4 Year Qtr Number of subscriptions (‘000) Household Non-household 46 Communications & Multimedia • Selected Facts & Figures Q1 2010 .930 Bilangan langganan (‘000) Bukan Isi Rumah 216 219 223 223 225 231 237 242 Jumlah 2.112 3.3 43.469 2.2 46.688 2.368 2.5 47.953 3.4 44. Bilangan langganan televisyen berbayar Number of pay TV subscriptions Tahun Suku Isi Rumah 2008 1 2 3 4 2009 1 2 3 2.869 2.646 2.565 2.6 45.584 2.0 42.875 2.012 3.5 41.781 2.788 2.728 2.

The CSI ranges from a scale of 1 (total dissatisfaction) to 5 (total satisfaction).71 4.79 3. Indeks Kepuasan Pengguna yang dipaparkan dalam jadual di atas dikirakan daripada penemuan-penemuan kajian itu. Indeks Kepuasan Pengguna adalah di dalam julat nilai 1 (tiada kepuasan langsung) hingga 5 (kepuasan sepenuhnya). The Consumer Satisfaction Survey (CSS) for radio and TV gauge levels of satisfaction in respect of services provided.10 3.69 2007 4.Dec 2006 Oct .80 2004 3.02 Nota penjelasan: Explanatory notes: Objektif Kajian Kepuasan Pengguna bagi Radio dan TV adalah untuk menentukan tahap kepuasan bagi perkhidmatan yang diberi.56 3. Indeks kepuasan pengguna TV dan Radio TV and Radio consumer satisfaction index Pungutan VI TV biasa Free to air TV TV berbayar Pay TV Penyiaran Broadcasting Wave VI 2004 2006 2007 3.Dec 2004 Oct .81 3.55 3. The Consumer Satisfaction Index or CSI presented in the table above is formulated from the findings of the CSS.Nov 2003 Aug .42.41 2006 3.02 3.40 3.Dec 2007 Canvassed Communications & Multimedia • Selected Facts & Figures Q1 2010 47 . Pungutan/Tahun VI 2004 2006 2007 Wave/Year Pelaksanaan Sep .

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13 5465 15656 32154873 TANDATANGAN DIGITAL 87775254233 Digital Signature 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .

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Refers to Certification Authorities licenced under the Digital Signature Act 1997.43. Bilangan Pihak Berkuasa Pemerakuan Number of Certification Authorities Tahun 2005 2006 2007 2008 2009 2010 Year Nota penjelasan: Explanatory notes: Merujuk kepada Pihak Berkuasa Pemerakuan yang dilesenkan di bawah Akta Tandatangan Digital 1997. 1 Qtr Suku Bilangan lesen 3 3 3 2 2 2 Number of licenses Communications & Multimedia • Selected Facts & Figures Q1 2010 51 .

614 2.178.797 101.972 2.410.945 2.301.215 2.759.5% Korporat (Corporate) 4.946 2.709 2.261 107.268 2.382.009 8.277.477.44.794 132.275 2010 Year 1 Qtr Individual Domestic holder Organisation Corporate Government Total Bilangan sijil yang dikeluarkan kepada pemegang domestik Number of certificates issued to domestic holders Q1/2010 Individu (Individual) 0.429 2.013 2.975 7.2% 52 Communications & Multimedia • Selected Facts & Figures Q1 2010 .440 96.3% Kerajaan (Government) 95.618. Bilangan sijil yang dikeluarkan mengikut jenis Number of certificates issued by type Tahun Suku Individu Pengguna Domestik Organisasi Korporat Kerajaan 92.361.986 8.557 2.966 7.279.296 Pengguna Luar Negara Organisasi Korporat 153 229 255 325 352 Foreign holder Organisation Corporate Jumlah 2009 1 2 3 4 7.

5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .13 5465 KEDUDUKAN MALAYSIA DALAM INDEKS 15656 BERKAITAN ICT 32154873 Malaysia Ranking For ICT 87775254233 Related Indices 441422335654634 1121365654112115453 332123654876796313541235648 32213231313113453136564113.

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45. Kedudukan Malaysia dalam indeks berkaitan ICT Malaysia ranking for ICT related indices Tahun/ Year 2002 2003 2004 2005 2006 2007 2008 2009 33 35 37 36 34 38 27 27 24 26 26 59 57 33 35 37 36 34 e-Readiness Rankings Networked Readiness Index (NRI) ITU Digital Access Digital Opportunity e-Business Readiness Index (DAI) Index (DOI) Index 46 Tahun/ Year 2002 2003 2004 2005 2006 2007 2008 2009 2010 e-Government Readiness Index 43 42 43 World Competitiveness Scoreboard ICT Development Index 23 34 19 18 10 52 56 Communications & Multimedia • Selected Facts & Figures Q1 2010 55 .

Indeks ini telah disusun untuk 69 ekonomi oleh Economist Intelligence Unit. ia membandingkan daya saing untuk 58 ekonomi berdasarkan 300 kriteria. DOI telah disusun untuk 181 ekonomi oleh International Telecomunication Union untuk 2005 dan 2006. a collection of factors that indicate how amenable a market is to Internet-based opportunities. e-Government Readiness Index e-Kerajaan kini digunakan bukan sahaja untuk menyediakan perkhidmatan kepada penduduk tetapi juga untuk tujuan meningkatkan kecekapan sektor awam. Digital Opportunity Index (DOI) DOI adalah satu kaedah yang boleh digunakan oleh kerajaan. operator. The DOI has been compiled for 181 economies by International Telecommunication Union for 2005 and 2006. It also measures the global digital divide and examines how it has developed in recent years 56 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Indeks ini telah disusun untuk 40 ekonomi. e-Readiness is the readiness of a country’s information and communications technology (ICT) infrastructure and the ability of its consumers. perniagaan dan kerajaannya menggunakan ICT. Published since 1989 it compares the competitiveness of 58 economics on the basis of over 300 criteria. Networked Readiness Index (NRI) NRI mengukur kecenderungan negara mengeksploitasikan peluang-peluang yang disediakan oleh ICT. agensi pembangunan. e-Business Readiness e-Business Readiness adalah satu ukuran bagi persekitaran e-perniagaan. ranking and analysing how a nation manages its resources and competencies. improving transparency and accountability in government functions and allowing for cost savings in government administration World Competitiveness Laporan Daya Saing Dunia diterbitkan untuk menunjukkan daya saing negara. The Index captures the level of advancement of ICTs. The index has been compiled for 69 economies by Economist Intelligence Unit. Ia diterbitkan hanya bagi dua tahun iaitu 1998 dan 2002. oleh International Telecommunication Union. The DOI is a standard tool that governments. researchers and others can use to measure the digital divide and compare ICT performance within and across countries. World Competitiveness Yearbook publishes competitiveness of nations. Ia juga mengukur jurang digital global dan mengkaji bagaimana jurang ini berkembang pada tahun-tahun kebelakangan ini. The index has been compiled for 40 economies by International Telecommunication Union. Diterbitkan semenjak 1989. operators. memperbaiki ketelusan dan kebertanggungjawaban kerajaan dalam melaksanakan fungsi-fungsinya selain menjimatkan kos dalam pentadbiran kerajaan e-Government is being deployed not only to provide citizen services but for public sector efficiency purposes.Nota penjelasan: Explanatory notes: e-Readiness Ranking e-Readiness adalah tahap kesediaan infrastruktur teknologi maklumat dan komunikasi (ICT) sesebuah negara dan juga keupayaan pengguna. Digital Access Index (DAI) DAI mengukur keupayaan keseluruhan individu dalam sesebuah negara dalam mengakses dan menggunakan ICT baru. ICT Development Index (IDI) Indeks ini mengukur tahap kemajuan ICT. It was published only for 1998 and 2002. satu koleksi faktor yang menunjukkan betapa responsif sesuatu pasaran terhadap peluang-peluang berasaskan Internet. businesses and government to use ICT to their benefit. penyelidik dan sebagainya untuk mengukur jurang digital dan membuat perbandingan prestasi ICT dalam sesebuah negara dan berbanding negara-negara lain. development agencies. Measures the overall ability of individuals in a country to access and use new ICTs. Networked Readiness Index (NRI) measures the propensity for countries to exploit the opportunities offered by ICT. kedudukan dan menganalisa bagaimana negara menguruskan sumber dan kecekapan mereka. The index has been compiled for 115 economies by World Economic Forum . e-Business Readiness is a measure of e-business environment. Indeks ini telah disusun untuk 115 ekonomi oleh World Economic Forum.

13 5465 15656 32154873 LAMPIRAN 87775254233 Appendix 441422335654634 1121365654112115453 33212365487679631354123564 32213231313113453136564113.5698 2222365236597854698412335441354 5236546497887546878543132654641 1215310324575460056422416464136 5605065236564511460987465231133 5355305534080899704562310548786 352356545487964 5421316457978 245134645727 542316797874 978454613124 978546343424 643451243461 978754897851 978754643121 987987454213 656415445546 852852368741 578996554112 232451243764 Q1 2 0 1 0 .

.

6. 17. 21. 7. Bhd. Bhd. D’Harmoni Telco Infra Sdn. 27. Bhd. Konsortium Jaringan Selangor Sdn. 43. Bhd. Bhd. Bhd. 35. Danawa Resources Sdn. Bhd. 42. 2. Bhd. 33. Kedah ICT Holdings Sdn. 9. 34. GTC Global Sdn Bhd Hidaka Construction (M) Sdn Bhd Infra Quest Sdn. 18.PEMEGANG LESEN 31 Mac 2010 LICENSEES AS AT 31 March 2010 Bilangan lesen Individu Penyedia Kemudahan Rangkaian Network Facilities Provider (NFP) Penyedia Perkhidmatan Rangkaian Network Service Provider (NSP) Penyedia Perkhidmatan Aplikasi Applications Service Provider (ASP) Penyedia Perkhidmatan Aplikasi Kandungan Content Applications Service Provider (CASP) 33 Individual No. 39. Extiva Communications Sdn Bhd Extreme Broadband Sdn Bhd Fiberail Sdn Bhd Fibrecomm Network (M) Sdn. 20. of licences Pelesen Pemberi Kemudahan Rangkaian. Electcoms Wireless Sdn. 3. Bhd. Common Tower Technologies Sdn. ARL HomeComm Sdn. Maxis Broadband Sdn Bhd Maxis Broadband Sdn Bhd Maxis International Sdn Bhd Maxis International Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn. DiGi Telecommunications Sdn Bhd DTRS Consortium Sdn. 51. Global Transit Communications Sdn. 4. 41. Bhd. Desabina Industries Sdn. 11. Bhd. 38. 28. Bhd. Bhd. 29. Media Digital Distribution Sdn Bhd Melaka ICT Holdings Sdn. Bhd. 23. 19. 16. Bhd. 8. Bhd. 30. individu Network Facilities Provider (NFP) Individual Licensee 1. 26. 44. Bhd. 10. Mobikom Sdn Bhd 94 Kelas 28 101 30 429 31 Class Communications & Multimedia • Selected Facts & Figures Q1 2010 59 . 37. Asia Media Sdn. Asiaspace Digital Network Sdn Bhd Asiaspace Sdn Bhd Asiaspace Wimax Sdn. 13. Malaysia Airports (Sepang) Sdn. Baycom Sdn. Celcom Timur (Sabah) Sdn. 12. 31. 50. 36. Bhd. IP Mobility Sdn. Macro Lynx Sdn. Bhd. 14. Airzed Broadband Sdn. Bhd. 24. Bhd. Maxis Mobile Services Sdn Bhd Maxis Mobile Services Sdn Bhd Measat Broadcast Network Systems Sdn Bhd MEASAT Satellite Systems Sdn Bhd. 22. Bhd. 46. Bhd. 48. 40. Bhd. AtlasONE Sdn. Bhd. 47. 25. Celcom Transmission (M) Sdn Bhd Clear-Comm Sdn. Bhd. Celcom Axiata Berhad Celcom Mobile Sdn. eB Technologies (M) Sdn. 15. Bhd. 5. 45. 32. I-R&D Sdn Bhd iZZinet Sdn. 52. Jalur Lebar Nasional Sdn Bhd Jaring Communications Sdn. 49. Bhd.

Realm Energy Sdn Bhd REDtone Marketing Sdn. 89. 7. Widenet Services Sdn Bhd 28. Bhd. BHD. Syarikat Mengurus Air Banjir & Terowong Sdn Bhd (SMART) 22. Bhd. Bhd. V Telecoms Bhd VDSL Network Sdn. 72. 64. Perlis Comm Sdn Bhd Pernec Paypoint Sdn. Bhd. 70. 93. Airzed Broadband Sdn. Telekom Malaysia Bhd Teliti Computers Sdn Bhd Tg Agas Technology Sdn Bhd TIME Sat Sdn. Kelas Network Facilities Provider (NFP) Class Licensee 1 2. 5. Wi-Net Technology Sdn. Smart Digital Communications Bhd. Bhd. Bhd. Orbcomm Satellite Malaysia Sdn Bhd 13. Scopetel Sdn. Bhd. 82. Bhd. 90. Bhd. ARL HomeComm Sdn. Bhd. Touch Mindscape Sdn. Asia Media Sdn. YTL Communications Sdn Bhd Pelesen Pemberi Kemudahan Rangkaian. 57. 69. 75. 87. Bhd. Sapura Research Sdn. Bhd. Packet One Networks (Malaysia) Sdn. 60. Numix Engineering Sdn Bhd OBNET SDN. Societe Internationale Telecommunication Aeronautiques (SITA) 19. 55. 84. Universiti Telekom Sdn Bhd 24. Bhd. Bhd. 78. System Alliance Technology Sdn Bhd 23. USJ One Avenue 25. 77. Bhd. Bhd. Bhd. Yiked Bina Sdn Bhd Y-Max Networks Sdn. 74. 58. 86. 10. Star Crest Media Sdn Bhd Stealth Solutions Sdn. 8. Sacofa Sdn. 76. Achi Jaya Communications Sdn Bhd Air Asia Berhad Broadway Digital Media Sdn Bhd Comintel Sdn Bhd Communications & Satellite Services Sdn Bhd Electcoms Bhd Extreme Broadband Sdn Bhd Hasyon Teknik Sdn Bhd Malaysia Airline System Berhad 10. Bhd. 4. Baraka Telecom Sdn Bhd 60 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Segi Maju Sdn Bhd 17. Bhd. Bhd. Technology Park Malaysia Corporation Sdn. 61. 6. Asiaspace Digital Network Sdn Bhd Asiaspace Sdn Bhd Asiaspace Wimax Sdn. STR Communications Sdn Bhd 21. Bhd. 83. Sector Solutions Sdn Bhd Segi Maju Consortium Sdn. MyKRIS Asia Sdn. Stars Associated Sdn Bhd 20.53. Touch Matrix Sdn. Bhd. Bhd. 3. 81. individu Network Service Provider (NSP) Individual Licensee 1. Bhd. Setia Haruman Sdn. Xtend Services Sdn Bhd Pelesen Pemberi Perkhidmatan Rangkaian. 80. 88. 8. 71. Bhd. Bhd Sarawak Information Systems Sdn. Applied Information Management Services Sdn. 56. Netstar Advanced Systems Sdn Bhd 12. 9. 94. PersiaSYS Sdn Bhd 14. Schlumberger Wellog (M) Sdn Bhd 16. 73. Protecs A&A CMS Sdn Bhd 15. Rangkaian Minang (NS) Sdn. 65. NasionCom Sdn. 92. 9. Wellcom Communications (M) Sdn. Mal-Tel Communications Sdn Bhd 11. 63. Bhd. TT dotCom Sdn. 59. Bhd U Mobile Sdn. Paycomm Network Sdn Bhd PDC Telecommunication Services Sdn. 66. Asia Telecommunications (M) Sdn. 91. Perak Integrated Network Services Sdn Bhd. Bhd. 67. Vast Meridian Sdn Bhd 26. Bhd. 68. Serting Com Sdn Bhd 18. 5. Bhd. 6. Bhd. Bhd. Redtone-CNX Broadband Sdn. Bhd. U Television Sdn. 62. 54. AtlasONE Sdn. 3. Widenet Distributor Sdn Bhd 27. Optical Communication Engineering Sdn. 7. 85. 2. 79. 4.

Realm Energy Sdn Bhd Redtone Marketing Sdn. U Television Sdn. 21. 39. Bhd. Bhd. Bhd. Bhd. Bhd. 96. Bhd. Celcom Transmission (M) Sdn Bhd Centennial Gateway Sdn. 90. 15. Sector Solutions Sdn Bhd Segi Maju Consortium Sdn. Bhd. 88. Bhd. 73. 43. 84. Bhd. 48. 26. 85. U Mobile Sdn. 38. 58. Bhd. Bhd. 44. Wellcom Communications (M) Sdn. 13. Bhd. Bhd. Cordoda Corporation Sdn. Bhd. 22. 81. DiGi Telecommunications Sdn Bhd DTRS Consortium Sdn. Bhd. Malaysia Airports (Sepang) Sdn. TT dotCom Sdn. Bhd. 27. 12. 68. Danawa Resources Sdn. 61. 79. 51. 42. 37. Bhd. Redtone-CNX Broadband Sdn. VDSL Network Sdn. BHD. Star Crest Media Sdn Bhd Technology Park Malaysia Corporation Sdn. Maxis Broadband Sdn Bhd Maxis Broadband Sdn Bhd Maxis International Sdn Bhd Maxis International Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn Bhd Maxis Mobile Sdn. Jalur Lebar Nasional Sdn Bhd Jaring Communications Sdn. 17. 75. Bhd. 94. Maxis Mobile Services Sdn Bhd Maxis Mobile Services Sdn Bhd Measat Broadcast Network Systems Sdn Bhd 57. Bhd. Bhd. 99. 33. 28. Bhd. 76. Telekom Malaysia Bhd Teliti Computers Sdn Bhd Telshine Sdn. 91. 63. 97. Electcoms Wireless Sdn. Numix Engineering Sdn Bhd OBNET SDN. 49. Bhd. Smart Digital Communications Bhd. Tg Agas Technology Sdn Bhd TIME Sat Sdn. Bhd. 45. Bhd. 87. 77. 64. 18. Pernec Paypoint Sdn Bhd. Bhd. 47. Bhd. Bhd. I-R&D Sdn Bhd ITG Communications Sdn. 50. Bhd. Bhd. Sapura Research Sdn. Bhd. 60. Bhd. 66. Optical Communication Engineering Sdn. Bhd. Next Wave Communications Sdn Bhd NTT MSC Sdn. Bhd. Y-Max Networks Sdn. Reach Bandwidth Services Malaysia Sdn. Bhd. Magxo Sdn. 69. 35. 98. 80. Sacofa Sdn. 55. eB Technologies (M) Sdn. GTC Global Sdn Bhd HeiTech Padu Berhad Hidaka Construction (M) Sdn Bhd IP Mobility Sdn. Bhd. 19. 62. 29. Bhd. Global Transit Communications Sdn. Bhd. Touch Mindscape Sdn. Bhd. 82. Free Net Business Solutions Sdn Bhd Fristor. Bhd. Media Digital Distribution Sdn Bhd Mobikom Sdn Bhd MyKRIS Asia Sdn. Bhd. 86. 34. 78. 30. Bhd. Scopetel Sdn. iZZinet Sdn. V Telecoms Bhd VADS Sdn. 93. Packet One Networks (Malaysia) Sdn. NasionCom Sdn. MEASAT Satellite Systems Sdn Bhd. Extiva Communications Sdn Bhd Extreme Broadband Sdn Bhd Fiberail Sdn Bhd Fibrecomm Network (M) Sdn. Bhd. 54. Bhd. Wi-Net Technology Sdn. KKIPC Sdn. Bhd. Sarawak Information Systems Sdn. 67. TM Net Sdn. Bhd. Bhd. Baycom Sdn. 100. Bhd. 65. Bhd. 20. 92. 24. Bhd Tune Talk Sdn. 16. 36.11. 71. 95.com Sdn. 101. 53. 14. Celcom Axiata Berhad Celcom Mobile Sdn. 52. GITN Sdn. Bhd. 72. Kedah ICT Holdings Sdn. Celcom Timur (Sabah) Sdn. Macro Lynx Sdn. 40. 31. Bhd. 46. YTL Communications Sdn Bhd Communications & Multimedia • Selected Facts & Figures Q1 2010 61 . 41. XOX Com Sdn. Bhd. Bhd Pacnet Global (Malaysia) Sdn. 59. 23. 74. Clear-Comm Sdn. 25. 89. 83. Equant Services Malaysia Sdn. 70. 32. 56. Bhd.

Antechnic Systems Sdn. Aliya Technologies Sdn. 28. 31. Celcom Timur (Sabah) Sdn Bhd Cellab (M) Sdn Bhd Pelesen Pemberi Perkhidmatan Aplikasi. 43. 14. Ace Touchtone Sdn. Bhd. 2. Arthatek Resources Corporation Sdn. Azea Communications Sdn. 50. 3.com Sdn. 20. Bhd. 5. Achi Jaya Communications Sdn. Bhd. Bhd. 37. 22. 33. Bhd.D. Bhd. Bhd. 11. Alpha Star Multimedia Sdn Bhd Alt Media Sdn. Bell Network Sdn Bhd Best Debut Sdn. 26. 21. 35. Airzed Services Sdn Bhd. Bhd. 3B Vision International Sdn. Bhd. 19. 45. 7. 42. 20. B. 32. Bhd. 3. 30. 26. Bhd. 28. 23. Airasia Berhad Airocom Technology Sdn. 30. AIMS Data Centre Sdn. 19. 46. Bhd. 12. 21. Celcom Technology (M) Sdn. Bhd. 9. 4. Callplus Telecommunications Sdn. 14. 7. Call Sdn. 5. ACN System Solutions Sdn Bhd Advance Able Network Sdn. ARL Homecomm Sdn Bhd Array Technology Sdn. Bhd. Ahead Mobile Sdn. Asian Contact Centres Sdn Bhd Aspati Sdn. 10. 18. 44. Bhd. 49. Bhd. 40. Avo Technology Sdn. Beta Technology Sdn. 29. CCI Central Sdn Bhd Celcom (Malaysia) Berhad Celcom Mobile Sdn. Bhd. Baycom Sdn. Kelas Applications Service Provider (ASP) Class Licensee 1.Pelesen Pemberi Perkhidmatan Rangkaian. 4. Axis Technologies Solutions (M) Sdn. 13. Ace Serve Anaconda Sdn. 2. Kelas Network Service Provider (NSP) Class Licensee 1. Bhd. Bhd. 18. 6. 9. 23. 24. Bestlelong. Bhd. 22. 36. 8. 6. 15. AU Networks Sdn. Airtime Management & Programming Sdn. 13. Bimbit. 25. Broadband Service Integrators Sdn Bhd BT Systems (Malaysia) Sdn. 29. 17. Bhd. 11. Bhd. 10. 41. Bhd. 15. Bhd. 27. Bhd. 16. AIMS Data Centre 2 Sdn. Borneo Zenit Sdn Bhd Brilliant Communications Sdn. Capable Titan Sdn. Boeing Aerospace (Malaysia) Sdn. 16. Achi Jaya Communications Sdn Bhd Achi Jaya Communications Sdn Bhd Air Asia Berhad Boeing Aerospace (M) Sdn Bhd Broadway Digital Media Sdn Bhd Comintel Sdn Bhd Communications & Satellite Services Sdn Bhd Electcoms Bhd Extreme Broadband Sdn Bhd Hasyon Teknik Sdn Bhd LNV Solutions Sdn Bhd Mal-Tel Communications Sdn Bhd Netstar Advanced Systems Sdn Bhd Orbcomm Satellite Malaysia Sdn Bhd PersiaSYS Sdn Bhd Protecs A&A CMS Sdn Bhd Schlumberger Wellog (M) Sdn Bhd Segi Maju Sdn Bhd Serting Com Sdn Bhd Societe Internationale Telecommunication Aeronautiques (SITA) Stars Associated Sdn Bhd STR Communications Sdn Bhd Syarikat Mengurus Air Banjir & Terowong Sdn Bhd (SMART) System Alliance Technology Sdn Bhd Universiti Telekom Sdn Bhd USJ One Avenue Vast Meridian Sdn Bhd Widenet Distributor Sdn Bhd Widenet Services Sdn Bhd Xtend Services Sdn Bhd 8. Astronautic Technology (M) Sdn Bhd AT & T Worldwide Network Services (Malaysia) Sdn Bhd. Bhd. 38. 39. Asia Media Sdn. 34. Allycom Sdn. Bhd.com Sdn. Bhd. Bhd. 62 Communications & Multimedia • Selected Facts & Figures Q1 2010 . 52. 51. Bhd. 12. Bhd. 47. 48. Bhd. 17. 24. Bhd. 25. 27. Bhd. Bhd. Bhd. Baraka Telecom Sdn Bhd Basic Depth Sdn.

Bhd. 120. Bhd. Bhd. Bhd. Bhd. 98. Bhd. 115.com (M) Sdn Bhd Ektech Consulting Sdn Bhd Elanet Sdn. 94. Bhd. Cool Mobile Sdn. 77. Centennial Gateway Sdn. Gigafone (M) Sdn Bhd GITN Sdn. 70. 62. Bhd. 117. 58. 105. Forte Tech Solutions Sdn. 89. Bhd. Foundermall Solutions Sdn Bhd Free Net Business Solutions Sdn Bhd Frenclub Mobile Sdn. Bhd. 133. EZNET Sdn. Bhd. Commzgate Sdn. Bhd. Bhd. 123. Bhd. Bhd. Bhd. Gerakan Padu Sdn. 98. 56. Bhd. Function Ramslink Sdn. Global Maxlink Sdn Bhd Communications & Multimedia • Selected Facts & Figures Q1 2010 63 . 134. 93. Excel Commerce Solutions Sdn. Bhd. Euro Telecom (M) Sdn Bhd Eutama Sdn. 116. 110. 84. 88. Focus Telecom Sdn Bhd Forest Interactive Sdn. E-Room Sdn. 126. 122. Bhd. Bhd. Bhd. 124. Extreme Broadband Sdn. 112. First Click Sdn. Century Convergence Sdn Bhd Chatgate Communications Sdn. 69. 75. Digital Five Sdn Bhd Directhere Sdn. Bhd. 143. 129. 100. 74. 97. 78. 79. Bhd. 63. Frizzhub VOB Sdn. 104. 121. 136. Bhd. Everworks Solutions (M) Sdn. 131. Bhd. Ericsson (Malaysia) Sdn. Bhd. 90. DiGi Telecommunications Sdn. 95. FSBM Net Media Sdn Bhd Ftone Sdn. Foundermall Dot Com Sdn. Bhd. Bhd. 139. Bhd. Bhd. Fixed Mobile Sdn Bhd FM Mobility Sdn Bhd Focus Spirit Sdn. 111. Electcoms Sdn. Bhd. 102. Etnet. 138. Gajah Technology (M) Sdn Bhd Gang Mobile Sdn. 135. 132. 71. Bhd. 108. Chuntake Technology Sdn Bhd Clear-Comm Sdn. 109. 87. Centurise Tech Sdn. 106. Bhd. Comintel Sdn. 61. 107. DAAC Sdn. Bhd. Bhd. 55. 83. 103. Bhd. 114. 92. Bhd. 65. Bhd. 68. Bhd. 140. Bhd. 96. 73. 128.com Sdn. Bhd. 57. 72. 130. Bhd. 118. F1 Communications Sdn Bhd Fibrecomm Network (M) Sdn. 86. 119. Bhd. E-Room Sdn. 64. Consensus Network Sdn. GC Good Will Food Industries Sdn Bhd Genesis Voiz Systems Sdn. 125. Gen-X Technology Sdn. Dewarisan Holdings Sdn Bhd Didadee Sdn. Corporate Telecoms Sdn Bhd Crazy2U Dotcom Sdn. 76. Ezymobile International Sdn. Esky Multimedia Sdn Bhd ETA Network Systems Sdn. DVM Intellisource Sdn. 99. 113. Bhd. 54. Dream Chorus Sdn. DACS Network Solutions Sdn Bhd Danawa Resources Sdn. Bhd. 137. Equant Services Malaysia Sdn. Extiva Communications Sdn.53. Bhd. 60. Bhd. 101. Excel United Integration Sdn Bhd Exticom Sdn. EDP Network Sdn Bhd E-Jaaring . Bhd. Bhd. Everest Web Sdn. Bhd. Gateway Option Sdn. 67. 81. Bhd. 59. Genting Malaysia Berhad Genusis Consultancy Sdn. Bhd. 80. Bhd. Bhd. Dubaitech Marketing Sdn. Bhd. 91. Everest Mobile Sdn. 66. 141. Bhd. 82. Bhd. Bhd. Global Forway Sdn. Click Online Sdn Bhd Clicque Technology Sdn. Deshi Digital Sdn. CSC Malaysia Sdn Bhd CTAPPS Technology Sdn. 85. Bhd D-Xpert Solutions Sdn Bhd eB Technologies (M) Sdn Bhd Edgecomms Sdn. Compurex Corporation (M) Sdn Bhd Compute Galaxy Sdn Bhd Confident Communications Sdn. Dapat Vista (M) Sdn Bhd Datacraft Advanced Network Servcies Sdn Bhd Dencomm Sales & Services Sdn. 127. Community Shapers Sdn. 142. Bhd.

Ionnex Sdn. 181. Bhd. 195. IPC Information Systems (Malaysia) Sdn Bhd IPSAT Sdn. Global Surf Sdn. 192. 204. Level 1 Communications (M) Sdn. IGMobile Holdings Sdn. Macro Mobile Services Sdn Bhd Macrobuzz Interactive Sdn. Kotaemas Edaran Sdn. 223. Menang Anika Sdn Bhd Merchantrade Asia Sdn. JNI System Sdn. 183. IBM Malaysia Sdn. Maxis Mobile Services Sdn Bhd MBf Holdings Sdn. Inter Continental Enterprise Inter Voip Telecom Sdn Bhd Inter-Touch (Malaysia) Sdn. Bhd KB Reload Sdn Bhd KDDI MalaysiaSdn. LNV Solutions (M) Sdn. IP Innovation Sdn. Bhd. Bhd. Matrix Tech Management Sdn. Measat Broadcast Network Systems Sdn. 155. 234. 150. 174. MCOM Media Technology Sdn. 153. HAHD Communications Sdn Bhd Hasyon Teknik Sdn. 233. 166. Global Tone Sdn Bhd Global Transit Communications Sdn.com Sdn Bhd Iridea (M) Sdn. Bhd. Bhd. Bhd. Bhd. 161. KIGB Dot Com KKIPC Sdn. Bhd. Bhd. Bhd. Bhd. Magic Telecom Sdn Bhd Maju Nusa Sdn Bhd Malaysian Allied Mobile Sdn. Iktisad Baru Sdn. Inventive Computing Sdn. 184. 208. 145. Bhd. Bhd. Jalur Lebar Nasional Sdn Bhd Jaring Communications Sdn. 197. 148. 207. Bhd. 220. Bhd. 231. 196. Meridian Surveys (M) Sdn. Kurnia Insurans (Malaysia) Berhad Lavish Team Sdn. Bhd. Bhd. Bhd. Bhd. Infofame Sdn. iSentric Sdn. 212. 164. 169. 151. Mediaconcise Sdn. 160. 168. Bhd. 185. HeiTech Padu Berhad Hidaka Construction (M) Sdn Bhd Hing Lee Technology Hitz Mobile Sdn. 149. Irmatel Communications Sdn Bhd Isentric Media Sdn. 157. Bhd. Mblox Sdn Bhd Mboard Media Sdn. 191. Bhd. Bhd. 214. Mexcomm Sdn. 189. Bhd. Intelligent Essence Sdn. Jobmobile Service Centre (M) Sdn. 165. 152. MAL-TEL Communications Sdn. iVoix Global Sdn. Mediacliq Sdn. Bhd. 186. Bhd. Bhd. 198. Bhd. Bhd. GTC Global Sdn. 211. 193. 147. 225. 146. Bhd. Maribumi Sdn. Bhd. Bhd. Bhd. Iereka Solutions iGlow. 171. MCOM Messaging Sdn. 167.my Sdn. Bhd. 213. 188. 170. 154. 222. 202. 221. 194. Bhd. I-Way Network Sdn. Mediaring Sdn. 206. Bhd. Bhd. IPTEL Sdn. Bhd. 228. 234. 163. Bhd. 180. Bhd. 199. 209. iRepublics. MDOT Marketing Sdn. Bhd. 216. Ikogo Sdn. 177. Bhd. ITX Marketing Sdn. Iteach (MSC) Sdn Bhd ITG Technologies Sdn Bhd ITG Telecommunications Sdn. 159. Globe Telecommunication Sdn Bhd Golden Digit Resources Sdn. Bhd. Bhd Infolient Sdn. Bhd. Bhd. 219. 178.144. Maxis Mobile Sdn. Logitel Sdn Bhd Lotus West Sdn Bhd M3 Technologies (Asia) Berhad Macro Kiosk Berhad Macro Lynx Sdn. 175. Bhd. Bhd. 232. 210. 226. Bhd. 162. 172. Bhd. 190. Micro Ocean Technologies Sdn Bhd 64 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Bhd. 227. 173. Iwire Technology Sdn Bhd J & C Pacific Sdn. Bhd. iTwix Sdn. 201. 156. Bhd. 158. 229. 203. 217. 176. 200. Bhd. Bhd. 205. Bhd. 215.com. Bhd. Bhd. Bhd. 187. Bhd. 182. Inobel Sdn. 230. Maxis Broadband Sdn. IdotTV Sdn. Matrix Internet & Wireless Sdn. 179. 218.

259. Next Telecommunications Sdn. Mobile Multimedia Sdn. Bhd. 245. Bhd. Bhd. Bhd. 261. Bhd. Bhd. 323. Nexus Solaris Sdn Bhd NGC Systems Sdn. MNC Wireless Berhad Mobif Global Sdn. 322. Bhd. 287. Bhd. 320. 301. Bhd. 319. Bhd. 275. 252.Com Sdn. P1. 236. Pacnet Internet (Malaysia) Sdn. Mutual Digital Sdn. 314.TV Sdn. Moore Nasser Infra Sdn. 296. RealRewards Marketing Sdn Bhd Reapfield Technology Sdn. 265. Motion Cards Malaysia Sdn Bhd Move Success Sdn. 280. Bhd. 317. 273. 251. 250.235. Planworth Communications (M) Sdn. 253. Radius-ED Sdn. Bhd. Bhd. Bhd. Bhd. 264. 256. ORBCOMM Satellite Malaysia Sdn. Bhd. Bhd. Reliant Communication Sdn. 306. 298. Bhd. Nukilan Mahir Sdn. Bhd. Bhd. 241. 260. Redtone-CNX Broadband Sdn. Rafais (M) Sdn. M-Mode Mobile Sdn. Bhd. Reach Bandwidth Services Malaysia Sdn. Nestwinner Holding Sdn Bhd Netstar Advanced Systems Sdn. Bhd. Reliva Technology Sdn Bhd Rentak Setia Sdn. 249. 243. 279. 278. 238. 283. Redtone Mytel Sdn. Octazen Sdn Bhd One M Multi Media Optical Communication Engineering Sdn. Bhd. 286. Quick Access Technology Sdn. Mikimoto Communications Sdn. 274. 307. Bhd. Bhd. Bhd. 292. Rhyzrin Sdn. Bhd. Bhd. Pan Malaysian Pools Sdn. Mobile Touchetek Sdn. 308. Bhd. 294. Bhd. 300. Bhd. 246. Otelo Telecommunications Sdn. Bhd. Modern Solution Sdn. Bhd. MTE Utara Sdn Bhd MTN Solution Sdn Bhd Mura Communications Sdn Bhd Murasu Communications (Malaysia) Sdn. 290. Pacific Tone Communications Sdn. 254. Sapura Synergy (Malaysia) Sdn Bhd Savvis Malaysia Sdn Bhd Schlumberger Wellog (M) Sdn. 315. 242. 282. 318. Bhd. 277. 263. Bhd. Bhd. Bhd. Bhd. 247. 311. Pandone Technology Sdn Bhd Pavo Communications Sdn Bhd Paycomm Sdn. NTT MSC Sdn. Bhd. 316. Mobile e-Transaction Sdn Bhd Mobile Money International Sdn. 289. Mobile Entertainment (M) Sdn. 321. 272. Pegasus Premark Sdn Bhd Pernec Paypoint Sdn.Com Sdn. Planetunes Mobiles Sdn. N2N Connect Berhad xxxx Nassion Systems (M) Sdn. Bhd. 305. 302. Sacofa Sdn. Bhd. Bhd. PG Communications Sdn. 237. Nglobe Sdn. 267. 270. Bhd. MRCB Technologies Sdn. 240. M-Village Sdn. 262. Qasima Technology Sdn. Bhd. Protecs A&A CMS Sdn. 271. 239. Bhd. 266. 248. 268. Bhd. 293. 65 Communications & Multimedia • Selected Facts & Figures Q1 2010 . Pacnet Global (M) Sdn. 324. Bhd. Persiasys Sdn. 285. Mikro Oasis Sdn. Moblife. Sadiatec Sdn. Navitel Sdn. 288. 295. Bhd. Bhd. 299. Bhd. Bhd. Mobility Gateway Sdn. Bhd. Bhd. My IT Depot Enterprise My Lucky Mobile Sdn. Bhd. 313. Bhd. Bhd. Bhd. 244. Next Wave Communications Sdn. 309. 255. 269. Nextnation Network Sdn. 291. 312. Bhd. M-Village Solutions Sdn. Packet One Networks (Malaysia) Sdn. Nisajaya Communication Sdn Bhd Nplay Sdn. Redtone Marketing Sdn Bhd Redtone Mobile Services Sdn. 276. My Penang Fon Sdn Bhd Myit Technology Sdn. 310. Redtone Telecommunications Sdn. Bhd. 258. Mypressto. 303. Bhd. Bhd. Bhd. Bhd. 257. Bhd. 281. 284. 297. Bhd. Pure Access Sdn Bhd Puretech Northern Sdn Bhd Purple Gum Sdn. 304.

Bhd. 351. 400. Bhd. Segi Maju Sdn. 390. 380. Bhd. Telekom Malaysia Berhad Teletouch Communications Sdn. Bhd. 392. Bhd. 393. Bhd. Utem Solutions Sdn Bhd VADS Bhd. 396. 343. 359. 378. WI Network Sdn. Bhd. SMS Biz Sdn Bhd SMS91. Bhd. 342. 354. 391. 377. 411. 337. 387. Bhd. Bhd. 347. TPM IT Sdn. SN Mobile Digital Sdn. Bhd. VMax Point (M) Sdn Bhd Voicestar Communications Sdn. 365. West Infinity (M) Sdn. 368. Bhd. 353. 336. Wellcom Communications (M) Sdn. Sunway Digital Wave Sdn Bhd Super Call Sdn. Threesixty Technologies Sdn. Skydoor Skyline Theme Sdn. Bhd. 375. 397. Bhd. 385. 406. 334. Bhd. 340. Bhd. Bhd. Bhd. Telshine Sdn. Sellreenz Communications Sdn. Bhd. 332. 371. Bhd. 326. Uncover Technology Sdn. 364. Techninier Sdn. Tune Talk Sdn. 349. 325. 352. Serting Com Sdn. Bhd. 376. 370. Two Tale Marketing Sdn. 366. Stirk Lamont (MSC) Sdn Bhd STR Communication Sdn. Bhd. Bhd. 373. Bhd. Bhd. Shrad Computing Sdn Bhd Simer Solutions Sdn. 356. Bhd. 372. Symphonet Sdn. Smartag Technologies Sdn. 341. Bhd. 361. Synergycentric Sdn Bhd Syntaxbd Sdn. Tri-Castle Express Sdn Bhd Trio Mobile Sdn. 409. 345. 389. 384. 350. 360. 331. Tranglo Sdn. Telecom Venture Sdn Bhd Teleinfo Technology & Services Sdn Bhd Telekom Applied Business Sdn. 398. TT dotCom Sdn. 355. 382. Bhd. Bhd. 339. Sybase Software (M) Sdn. Bhd. Bhd. Bhd. Bhd. Union Vector Alliance Sdn Bhd Universal Connections Integrator (M) Sdn Bhd USJ One Avenue Sdn. 401. 410. 362. 402. 327. Bhd. Bhd. 395. Syntomos Technologies Sdn Bhd System Alliance Technology Sdn Bhd Talk Eight Communications Sdn. Telcom Research (M) Sdn. Soak Technologies Sdn Bhd Societe Internationale Telecommunications Aeronautiques (SITA) Speedy Marvel Sdn Bhd Sphinx Fusion Sdn.369. Bhd. T-Melmax Sdn Bhd. Web ASP Sdn. Telshine Telecommunication Sdn. 333. Superb Trax Systems Sdn Bhd Supreme Landmobile & Wireless Corporation Sdn Bhd Suprima Holdings Sdn. 328. 383. Teliti Computers Sdn. Bhd. Bhd Voiztech Communication Sdn Bhd Vox Emas Communications Sdn. Bhd.Com Sdn. Vast Meridian Sdn. U Link Global Sdn Bhd U Mobile Sdn. 338. Bhd. Bhd. 404. Sector Solutions Sdn Bhd Sedania Corporation Sdn. 374. 405. Setia Haruman Technology Sdn. 388. 346. Bhd. Bhd. 348. Temasek Communication Sdn Bhd T-Force Technology Sdn. 367. Triprogram Solutions Sdn Bhd Trylah Sdn. 381. Bhd. 399. (Changed name to Paycomm Network Sdn Bhd) Tisisit Corporation (M) Sdn Bhd TM Info-Media Sdn. 386. 403. 408. 335. Bhd. Two-P Technology (M) Sdn. Widelink Asia Sdn Bhd 66 Communications & Multimedia • Selected Facts & Figures Q1 2010 . 379. Stars Associated Sdn. 363. 330. Verizon Communications Malaysia Sdn Bhd Victory Vois Sdn Bhd Virtual Payment Sdn Bhd Vision Interactive Broadband Services Sdn Bhd. 358. 357. Vyke Asia Sdn. 329. Bhd. 407. Bhd. 412. Bhd. TIME dotNet Berhad TIME Reach Sdn. Bhd. 344. Bhd. Uberfusion Sdn. 394. Bhd. STS Telecommunications (M) Sdn Bhd Sufi Integrated Resources Network Sdn Bhd Suitelab Technology Sdn.

(HITz) & (Light & Easy) Metropolitan TV Sdn Bhd (Metro Vision) MOL Media Sdn. 12. Wi-Net Technology Sdn Bhd Wokbyte Sdn. 428. CH-9 Media Sdn Bhd (formerly known as Medanmas Sdn. Asia Media Sdn. 13. 4. 12. 14. 22. 3. 20. Xota Communications Sdn. 28. 29. 427. 18.) DE Multimedia Sdn Bhd Greenline Communication Sdn Bhd Husa Network Sdn. 4. Pelesen Pemberi Perkhidmatan Aplikasi Kandungan. World Marketplace Sdn Bhd Xintel Sdn. 2. 418. Bhd. 7. Kristal Harta Sdn Bhd (Cats Radio) Maestra Broadcast Sdn Bhd (MIX FM) & (ERA) Malaysia Airports (Sepang) Sdn Bhd (Radio KLIA) Measat Broadcast Network Systems Sdn Bhd Measat Radio Communications Sdn Bhd (MY). 419. Perfect Excellence Waves Sdn. 26. 426. 6. Kelas Content Applications Service Provider (CASP) Class Licensee 1. 3. 2. 422. 5. 414. 429. Bhd. 8. 415. Bhd. 16. Bhd. 18. 425. 420. Bhd. Bhd. Zay Mobile Sdn Bhd Zeus3 Sdn. 6. 33. Bhd. Wonderful Telecommunications Sdn. 9. (Manis FM) Institut Kefahaman Islam Malaysia (Radio IKIM) ISY Holdings Sdn. Bhd. 417. 3rd Dimension Sdn Bhd Asia Media Sdn Bhd Berjaya Georgetown Hotel (Penang) Sdn Bhd Berjaya Langkawi Beach Resort Sdn Bhd Bukit Jambul Hotel Development Sdn Bhd Copthrone Orchid Penang Sdn Bhd DigistarRauland MSC Sdn Bhd First World Hotels & Resorts Sdn Bhd Genting Golf Course Bhd Genting Malaysia Berhad Gloharta (M) Sdn Bhd Hyatt Regency Kuantan Resort Komtar Hotel Sdn Bhd Kuala Lumpur Convention Centre Sdn Bhd Langkawi Island Resort Sdn Bhd Lembaga Kemajuan Pertanian Perusahaan Negeri Pahang (LKPP) Mamlaka Langkawi Sdn Bhd Metroplex Holdings Sdn Bhd One World Hotel Sdn Bhd Pantai Dalit Beach Resort Sdn Bhd Papago Sdn Bhd President Hotel Sdn Bhd President Hotel Sdn Bhd Communications & Multimedia • Selected Facts & Figures Q1 2010 67 . 22. XTC Solutions (M) Sdn. 11. 5. Husa Network Sdn. 23. Bhd. 16. 19. 424. Bhd. 17. Bhd. Xtend Services Sdn Bhd Yesnet Telecommunication Sdn. Bhd. 32. U-Television Sdn. 421. Individu Content Applications Service Provider (CASP) Individual Licensee 1. 21. 15. Bhd. Network Guidance Sdn Bhd (FINE Network) Onefm Radio Sdn Bhd (formerly known as Radio Wanita Berhad) Perfect Excellence Waves Sdn. XOX Com Sdn. Pertubuhan Berita Nasional Malaysia (Bernama) Radio Lebuhraya Sdn Bhd (THR) Rimakmur Sdn Bhd Rimakmur Sdn Bhd Sistem Televisyen Malaysia Bhd (TV3) Soak Broadcasting Sdn Bhd STAR Rfm Sdn. 11. 24. 10. Bhd. Yomobile Sdn. Bhd. Asiaspace Digital Network Sdn Bhd BFM Media Sdn. Widenet Distributor Sdn. Widenet Distributor Sdn. 10. 23. 423. Bhd. 8. Zoom Mobile Solutions Sdn Bhd 19. 14. Bhd. 7.413. Xpedite Systems Incorporated (Malaysia) Sdn. Bhd. 31. 416. Bhd. 15. 20. Suara Johor Sdn Bhd (Best 104) Synchrosound Studios Sdn Bhd (HotFM) TM Net Sdn. Bhd. 9. 25. 13. Bhd. Bhd. 27. Natseven TV Sdn Bhd (NTV7) Pelesen Pemberi Perkhidmatan Aplikasi Kandungan. Bhd. Bhd. 21. 30. 17.

31.24. 28. Subang Hotel Development Sdn Bhd Sunway Hotel (Penang) Sdn Bhd Sunway Hotel (Seberang Jaya) Sdn Bhd Tanjong Aru Hotel Sdn Bhd THR Hotel (Johor) Sdn Bhd THR Hotel (Sarawak) Sdn Bhd THR Hotel (Sarawak) Sdn Bhd Widuri Pelangi Sdn Bhd 68 Communications & Multimedia • Selected Facts & Figures Q1 2010 . 30. 29. 26. 27. 25.

Perkhidmatan Pos & Kurier: Fakta & Angka Terpilih (ISSN: 1823-9919). buletin suku tahunan bagi industri komunikasi & multimedia.my BULETIN STATISTIK SKMM menerbitkan penerbitan berikut : STATISTICAL BULLETIN 1. This is updated half yearly. Contact MCMC for more details.skmm. STATISTICAL BRIEF Statistical Brief. MCMC publishes the following publications : 1. bulletin separa tahunan bagi industri pos & kurier. Communications & Multimedia: Selected Facts & Figures (ISSN:1675-6223). The MCMC website is at www. The Statistical Briefs disseminates findings of surveys conducted by MCMC.UNTUK STATISTIK-STATISTIK LAIN PADA SETIAP SUKU TAHUN DAN SETIAP SETENGAH TAHUN FOR MORE STATISTICS UPDATED EVERY QUARTERLY AND HALF YEARLY LAMAN WEB WEBSITE Laman web SKMM mengandungi sedutan statistik-statistik yang berkaitan dengan industri komunikasi & multimedia dan pos & kurier. Jabatan Statistik & Sumber Ilmu The Statistics & Knowledge Resource Department PENGARAH DIRECTOR PERANGKAWAN STATISTICIAN Koay Hock Eng Azilawati Bt.gov.my Communications & Multimedia • Selected Facts & Figures Q1 2010 69 . 2. adalah penerbitan bertujuan untuk menyebarkan penemuan-penemuan kajian yang dilaksanakan oleh SKMM. Contact the MCMC for more details. a quarterly bulletin of the communications & multimedia industry.skmm. Sila hubungi SKMM untuk maklumat lanjut.gov. Postal & Courier Services: Selected Facts & Figures (ISSN: 1823-9919) a half yearly bulletin of the postal & courier industry.my The MCMC website contains extracts of statistics pertaining to the communications & multimedia and postal & courier industry.Masri Hubungi Contact Sila hubungi Jabatan Statistik dan Sumber Ilmu sekiranya anda mempunyai pertanyaan yang berkaitan dengan statistik-statistik yang disiarkan di dalam buletin ini pada alamat berikut: Please contact the Statistics & Knowledge Resource Department if you have any queries regarding the statistics published in this bulletin through the following email address: statistics@skmm.gov. Sila hubungi SKMM untuk maklumat lanjut. Laman web SKMM adalah di www. Statistik-statistik ini dikemaskinikan pada setiap setengah tahun. Komunikasi & Multimedia: Fakta & Angka Terpilih (ISSN:1675-6223). 2.

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skmm.gov.13244854654545454 5465235895123214275 156562323.my .56987456523541355989 22223652365978546984123354413544134721454212111 52365464978875468785431326546413654413311335636 12153103245754600564224164641364365413656454806 56050652365645114609874652311332156365515154543 53553055340808997045623105487866665413879745056 3523565454879645213042434795421 5421316457978454612430424512 245134645727978523565210979 542316797874542436006424316 978454613124042154643420376 978546343424000203061645497 643451243461345297875426458 978754897851210012365423165 978754643121519108522436184 987987454213160975763424641 KOMUNIKASI & MULTIMEDIA KOMUNIKASI & MULTIMEDIA 656415445546485445456545464 FAKTA & ANGKA TERPILIH FAKTA & ANGKA TERPILIH 852852368741563244455556998 COMMUNICATIONS & MULTIMEDIA COMMUNICATIONS & MULTIMEDIA 578996554112300232656695989 SELECTED FACTS & FIGURES SELECTED FACTS & FIGURES 232451243764985697854213150 245124360978451298563264213 240124514043065247985460412 213452410215642720041421978 154679815643424010213458576 546797875764933124044361457 Suruhanjaya Komunikasi dan Multimedia Malaysia Suruhanjaya Komunikasi dan Multimedia Malaysia 245797876457949876431210243 Malaysian Communications and Multimedia Commission Malaysian Communications and Multimedia Commission 851202374569410223585110065 744568142366987451165064878 489741513548796878512323798 452135676874511354368700841 123548878541356698741135235 656968998974123132136116553 875456841531313653455469946 9784364546411145111541643113 034068745365844684845311364 741144454454541036569853235 321564877854568678414015345 456871036899110336524789541 KOMUNIKASI & MULTIMEDIA KOMUNIKASI & MULTIMEDIA 236558897474112510323545666 FAKTA & ANGKA TERPILIH FAKTA & ANGKA TERPILIH 875575266632012545692200365 COMMUNICATIONS & MULTIMEDIA COMMUNICATIONS & MULTIMEDIA 985632014578569236524102335 SELECTED FACTS & FIGURES SELECTED FACTS & FIGURES 41256398745621120366552233565 4125698736652155666887411232336666 4566321789852001445556663324566987745454650046540 012236547899874653231105487986445464544683142464579784572 21345465797978754643828589568652021344540431344676464576 14523698745520012232215454688605989234546878787456541333 656458785225223654112556633221145599878787854541415454554 21546372787979787772721012145401012434652879887574634343 Q1 2 0 1 0 Q2 2 0 1 0 Q3 2 0 1 0 Q4 2 0 1 0 Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission Off Persiaran Multimedia. 63000 Cyberjaya Selangor Darul Ehsan Tel : +60 3 86 88 80 00 Facsimilie : +60 3 86 88 10 06 Aduan SKMM : 1 800 888 030 Website : www.20023232323 32154873521334358577754 Suruhanjaya Komunikasi dan Multimedia Malaysia Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission 877752542331423345878991211 Malaysian Communications and Multimedia Commission 441422335654634216695653142343 11213656541121154532135254138974135 332123654876796313541235648695241353224433 32213231313113453136564113.

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